เงื่อนไขการค้นหา

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Architecture

ประเภทงาน:

งานประจำ

• AI/ML Architecture & Technical Strategy.
• Design and own the reference architecture for AI/ML systems, covering data ingestion, feature engineering, model training, model serving, and monitoring layers.
• Define architectural standards, design patterns, and reusable components (feature stores, model registries, experimentation frameworks).
• Evaluate and select the AI/ML technology stack build vs. buy decisions, cloud vs. on-prem tradeoffs, open-source vs. vendor platforms and maintain a technology roadmap.
• Act as the primary technical authority on AI architecture decisions across teams, ensuring consistency and avoiding fragmented, duplicative infrastructure.
• Recommendation, Personalization & Applied AI Systems.
• Guide the architecture underpinning recommendation and personalization systems (collaborative filtering, content-based filtering, hybrid, deep learning, and reinforcement learning approaches), working with the data science and ML engineering teams that implement them.
• Architect solutions for cross-cutting AI challenges such as cold-start handling, long-tail content promotion, and diversity/fairness in ranking systems.
• Extend the architectural framework to support personalization beyond content app layout, feature recommendations, notifications.
• Ensure architectural consistency and interoperability so personalization and AI capabilities can be reused seamlessly.
• Scalability, MLOps & Platform Engineering.
• Architect systems for large-scale data processing and real-time inference, with clear SLAs on latency, throughput, and resource utilization.
• Design and oversee MLOps practices CI/CD for ML, automated retraining pipelines, model versioning, A/B testing infrastructure, and observability/monitoring for model performance and drift.
• Define data pipeline and model-serving infrastructure standards that scale reliably as the number of AI use cases and platforms grows.
• Establish governance frameworks for model risk, data privacy, security, and responsible AI practices across all AI systems.
• Cross-Functional Leadership & Enablement.
• Serve as a technical advisor and architectural reviewer for data science and ML engineering teams building recommendation, personalization, and other AI products.
• Collaborate with product, engineering, and infrastructure leadership to align AI architecture with overall platform strategy and business roadmap.
• Mentor engineering and data science teams on architectural best practices, elevating the technical maturity of AI development org-wide.
• Translate complex architectural tradeoffs into business impact and risk narratives for executive stakeholders.
• Let us Talk About You.
• 6+ years of experience in software/ML engineering, with significant experience in an AI/ML architecture, platform, or technical leadership capacity.
• Proven track record designing and scaling end-to-end AI/ML system architectures (data pipelines, feature stores, model training/serving infrastructure, MLOps tooling) in production environments.
• Deep expertise in machine learning system design, including familiarity with recommendation systems, deep learning, and reinforcement learning approaches.
• Strong hands-on knowledge of large-scale distributed data processing technologies and cloud-based infrastructure (e.g., Kubernetes, Spark, cloud ML platforms).
• Experience architecting real-time, low-latency inference systems at scale.
• Solid understanding of data governance, model risk management, security, and responsible/ethical AI practices.
• Why work with us.
• We are a team of experts in a talented community, a collaborative atmosphere where creativity is encouraged. People First, by putting people at the heart of our priorities, we foster a work environment where you can excel and grow personally and professionally. Bluebik is strived for growth and expansion, and you can be part of our success story. We combine strategy, digital delivery excellence and deep technology advisory to help our clients transform their business. At Bluebik, your career advancement starts with actions. You can manage your own career and will advance based on performance. We collaborate to create unique and outstanding experiences with our talents to empower learning and growth opportunities. Whatever your ambitions, Bluebik offers you with a highly inclusive community of talents from both tech and business worlds to realize your full potential.
• What we offer.
• We offer impactful and challenging work with mentorship and support from direct managers and subject matter experts. You will have autonomy to manage your career path with endless opportunities for professional growth. Our comprehensive benefit package covers medical insurance, life, accident and disability insurance, wellness allowance, vaccination allowance, providence fund, flexible working arrangement, and Professional certification. Bluebik provides opportunities to become the best version of yourself!.
• Equal opportunity.
• Bluebik is an equal opportunity employer. We owe our success to the talents of our diverse team and the varying perspectives they add to our thriving community.
• Recruitment agencies.
• Bluebik does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Bluebik employees or other parts of the business. Bluebik will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Lead the creation of client proposals, pitch decks, and product or solution presentations that effectively communicate business value, differentiation, and strategic direction.
• Work with the CEO and executive leadership to drive corporate initiatives, strategic projects, partnerships, and internal transformation programs.
• Research, analyze, and synthesize business insights, market intelligence, and performance data to enable informed decision-making at the executive level.
• Collaborate with business unit heads, sales teams, and functional leaders to align objectives, streamline communications, and ensure project consistency.
• Manage assignments end-to-end, from ideation, research, and planning to implementation and follow-up with accountability for outcomes and quality.
• Act on behalf of the CEO Office when delegated, ensuring alignment with leadership direction and professionalism in interactions with internal and external stakeholders.
• Identify and implement enhancements to improve the efficiency, quality, and scalability of internal workflows, business documentation, and proposal development processes.
• Let us Talk About You.
• Bachelor's degree or higher in Business Administration, Management, Economics, Engineering, Information Technology, or related field.
• Excellent communication, presentation, and writing skills in both Thai and English.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Professional demeanor and confidence in engaging with senior executives and management-level stakeholders.
• High proficiency in Microsoft PowerPoint, Excel, and business research tools.
• Eagerness to learn, adaptability to a fast-paced environment, and passion for driving progress and meaningful results.
• Preferred.
• Experience in management consulting, project management, corporate strategy, or executive support roles.
• Understanding of digital transformation, emerging technologies, or enterprise solutions.
• Prior involvement in proposal development, storytelling, or executive communications is a plus.
• Why work with us.
• We are a team of experts in a talented community, a collaborative atmosphere where creativity is encouraged. People First, by putting people at the heart of our priorities, we foster a work environment where you can excel and grow personally and professionally. Bluebik is strived for growth and expansion, and you can be part of our success story. We combine strategy, digital delivery excellence and deep technology advisory to help our clients transform their business. At Bluebik, your career advancement starts with actions. You can manage your own career and will advance based on performance. We collaborate to create unique and outstanding experiences with our talents to empower learning and growth opportunities. Whatever your ambitions, Bluebik offers you with a highly inclusive community of talents from both tech and business worlds to realize your full potential.
• What we offer.
• Accelerated Learning and Growth: Direct exposure to business strategy, technology, and operations across multiple industries.
• Executive-Level Experience: Close collaboration with Bluebik's leadership team and involvement in corporate decision-making processes.
• Comprehensive Perspective: Opportunities to bridge business and technology in real-world strategic applications.
• Empowerment and Ownership: Autonomy to drive initiatives and influence outcomes within a high-performance culture.
• While this role demands high commitment and adaptability, it offers a learning curve and professional exposure that few other roles can match.
• Equal opportunity.
• Bluebik is an equal opportunity employer. We owe our success to the talents of our diverse team and the varying perspectives they add to our thriving community.
• Recruitment agencies.
• Bluebik does not accept unsolicited resumes sent by recruiting agencies. Please do not forward resumes to our job postings, Bluebik employees or other parts of the business. Bluebik will not be liable to pay any fees to agencies for candidates hired as a result of unrequested resumes.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Problem Solving, Thai

ประเภทงาน:

งานประจำ

• Minimum.
• requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem-solving skills Excellent written and verbal communication skills Passion for ensuring an excellent user experience.
• Provide mentorship, guidance and career development to members of your team Lead a h ...

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SQL, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Participation in designing IT systems and infrastructure.
• Monitoring installed systems and infrastructure operations.
• Configuration and administration of technology/systems including hardware and operating systems.
• Providing technical solutions for computer applications and systems to teams, customers, and end users.
• Delivering comprehensive technical support to user support staff.
• Developing integrated solutions covering hardware, software, system infrastructure, and backup/recovery.
• Managing incidents and requests within the defined technology environment.
• Maintaining service quality through organizational standards enforcement.
• Bachelor Degree or Higher in Computer Science, Computer Engineering, Information Technology or related field.
• Minimum 2 years in a related position.
• SQL Database or equivalent database knowledge.
• Data backup and recovery software expertise.
• Must be able to troubleshoot and solve computer problems.
• Network understanding and basic TCP/IP (OSI Model) knowledge.
• Customer service orientation.
• Team collaboration ability.
• Good communication skills.
• English proficiency advantageous.
• Ability to perform under pressure with tight deadlines.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Problem Solving, Thai

ประเภทงาน:

งานประจำ

• Minimum.
• requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem-solving skills Excellent written and verbal communication skills Passion for ensuring an excellent user experience.
• Provide mentorship, guidance and career development to members of your team Lead a h ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Service-Minded, Sharepoint, ISO 27001, English

ประเภทงาน:

งานประจำ

• The IT Support role is responsible for supporting and maintaining ABeam Consulting Thailand's IT environment to ensure smooth and secure day-to-day operations, including end-user support, IT asset and infrastructure management, new joiner setup, Microsoft 365, access control, CCTV, and coordination with Global IT and vendors on network, server, cybersecurity, and system-related matters, while also supporting ISMS activities and ISO 27001 compliance.
• Support any IT related matters/issues (i.e. troubleshooting, laptop malfunction, net ...
• Bachelor's degree in Computer Science, Information Technology, Networking, or a related field, or equivalent practical experience. 3-5 years of relevant experience in IT support, helpdesk, or office IT operations. Experience supporting laptop setup, Microsoft 365, network connectivity, printers, VPN, access control, CCTV, and other office IT equipment. Experience preparing and maintaining IT records, user guides, reports, checklists, and audit support documents. Experience coordinating with internal users, Global IT teams, and external vendors would be an advantage. Skills: Good communication skills in both Thai and English, including speaking, writing, and listening. Strong service-minded attitude with the ability to communicate clearly and coordinate effectively with related parties. Ability to analyze and troubleshoot basic IT issues, provide solutions, and escalate issues to Global IT or vendors when necessary. Familiarity with Microsoft 365 collaboration tools such as SharePoint, Teams, OneDrive, and Forms. Basic knowledge of endpoint management, device enrollment, security controls, antivirus protection, data protection, and user access management. Basic understanding of information security management, ISMS requirements, access control, CCTV, audit support activities, and ISO 27001 requirements. Good documentation, organization, and IT asset management skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Main.
• Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Minimum 1 years' experience as QA in call center Must be proficiency in English & Indonesian in terms of written, reading and speaking Able to start work immediately is preferred. Language.
• English - Indonesian.
• Conduct root cause and other data analysis Conduct QA evaluations per client requirements and provides QA progress reports to team lead Act as escalation point of contact for process questions, issues and resolution Act as Subject Matter Expert (SME) for QA evaluations Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Risk Management, Architecture, Leadership Skill, Labor law, English

ประเภทงาน:

งานประจำ

• ABeam Consulting Thailand is seeking an experienced HR Lead (Senior Manager level) to lead the overall Human Resources function and people strategy in support of ABeam Strategy. This role serves as a strategic partner to the Managing Director and Business Unit leaders, ensuring the organization has the leadership capability, workforce readiness, organizational effectiveness, and culture required to achieve long-term business objectives. The HR Lead will drive the transformation of the HR function toward a modern HR operating model consisting of HR Business Partner (HRBP), Center of ...
• Strategic HR Leadership & Business Partnership Act as a trusted advisor to the Managing Director and leadership team on people and organizational matters. Translate business strategy into a comprehensive people strategy and execution roadmap. Lead workforce planning, organization design, and capability planning aligned with ABeam Strategy. Partner with business leaders to improve organizational effectiveness, leadership capability, and performance culture. Provide workforce insights and people analytics to support strategic decision-making. Lead people-related aspects of business transformation, organizational restructuring, and change initiatives. Leadership, Talent Management & Succession Build and implement talent management and succession planning frameworks. Establish sustainable leadership pipelines for critical positions across the organization. Drive talent review processes and leadership readiness planning. Partner with business leaders to identify and retain high-potential talent. Ensure future workforce capability development aligned with business growth, consulting excellence, AI, digital transformation, and industry expertise priorities. Organizational Development & Culture Transformation Lead organization development initiatives to enhance business performance and organizational agility. Drive employee engagement strategies and follow-through action plans. Develop and implement culture transformation initiatives that reinforce accountability, ownership, and critical thinking. Improve leadership effectiveness and alignment with company strategy. Facilitate communication and alignment between management and employees. Performance, Compensation & Reward Strategy Ensure performance management practices align with business goals and desired leadership behaviors. Oversee talent calibration, promotion governance, and reward decision-making processes. Lead strategic compensation and benefits initiatives, including salary structure, reward philosophy, and market competitiveness. Oversee job architecture, grading, and workforce rewards frameworks. Ensure compensation practices support attraction, retention, and performance objectives. HR Operations, Governance & HR Transformation Lead the evolution of the HR operating model, including HRBP, CoE, and Shared Services functions. Ensure effective delivery of HR services, policies, and governance. Drive HR digitalization and process improvement initiatives to improve employee experience and operational efficiency. Ensure compliance with Thai labor laws, company policies, and corporate governance standards. Lead employee relations and HR risk management activities.
• Bachelor's or Master's degree in Human Resources, Business Administration, Organizational Psychology, or related field. More than 15 years of progressive HR experience, including leadership responsibility. Strong experience in HR Business Partnering, Organizational Development, Talent Management, and HR Transformation. Experience leading succession planning, leadership development, and culture transformation initiatives. Strong understanding of compensation strategy, organizational design, and workforce planning. Proven ability to influence senior executives and business leaders. Experience in professional services, consulting, technology, or knowledge-based organizations is highly preferred. Solid knowledge of Thai labor law and HR governance practices. Fluent in Thai and English.
• Required Skills.
• Strategic business partnering Leadership and people management Organizational development and change management Workforce planning and talent strategy Succession planning and leadership development Data-driven decision making and people analytics Stakeholder management and influencing HR transformation and operating model design Strong communication and executive presence High level of integrity, professionalism, and confidentiality.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Problem Solving, Japanese

ประเภทงาน:

งานประจำ

• Bachelor Degree preferred. Proficiency in Japanese (spoken and written). Significant experience in a complex fast paced environment. Minimum 1 year of prior relevant people management experience. Knowledge of basic KPIs (Shrinkage, Productivity, CSAT). Ability to work across shifts and also support the team training and quality. Strategic thinker with strong analytical and creative problem-solving skills. Excellent written and verbal communication skills. Passion for ensuring an excellent user experience.
• Provide mentorship, guidance and career development to members of your team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise. Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions. Identify actionable insights, suggest recommendations, and influence team strategy through effective communication. Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Enthusiastic, Recruitment, Power point, Japanese, English

ประเภทงาน:

งานประจำ

• Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs.
• Coordinates activity ensuring projects and plans deliver against objectives and on time/budget.
• Supports Account Director and wider team with general client liaison and administration.
• Connects with client to support delivery of communication and service.
• May research new market trends to incorporate into planning.
• Monitors sales data to measure plan effectiveness flagging issues where appropriate.
• Bachelor Degree or higher in related field.
• At least 5 years of experience in the role of account management in advertising agency or digital agency.
• Excellent command of English - verbal and written, Japanese is advantage.
• Computer literacy in MS Word, Excel, Outlook and PowerPoint.
• Knowledge in advertising & marketing Principles.
• Good attitude, enthusiastic, optimistic, hardworking and challenge lover.
• As part of our commitment to safeguarding your privacy, please be informed that the required information collected from you, who would like to apply for a position with us, will be limited to what is necessary for the recruitment process. We adhere to strict data protection measures in line with applicable regulations. Any personal data voluntarily provided, which is not essential for the recruitment process, will be promptly deleted or securely destroyed. We may provide you with our confirmation of such deletion or destruction on a case-by-case basis. For more details on how your personal data is handled, please review our privacy notice https://www.dentsu.com/global-employee-job-candidates-and-job-leavers-privacy-notice. By proceeding, you acknowledge to the collection and processing of your data as described.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English, Thai

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift Hospitality industry experience Minimum 1 years' experience as QA in call center Must be proficiency in English & Thai in terms of written, reading and speaking Able to start work immediately is preferred. Language.
• English - Thai.
• Conduct root cause and other data analysis Conduct QA evaluations per client requirements and provides QA progress reports to team lead Act as escalation point of conta ...

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Multitasking, Recruitment, Leadership Skill

ประเภทงาน:

งานประจำ

• Lead the design and delivery of qualitative research projects, ensuring methodological rigor and excellence in output.
• Conduct in-depth interviews, focus groups, ethnographies, cultural immersions, and other qualitative techniques.
• Develop research frameworks, discussion guides, and analytic structures grounded in qualitative best practices.
• Synthesize insights into clear, compelling narratives that influence client decision-making.
• Client Engagement & Consulting.
• Serve as a primary client contact on qualitative engagements, ensuring strong relationship management and consultative partnership.
• Translate consumer insights into strategic recommendations aligned with client priorities.
• Support senior leaders in business development, proposal writing, solution design, and pitching.
• Practice & Team Development.
• Mentor junior researchers in moderating, analysis, storytelling, and project management skills.
• Support capability building within the qualitative practice, including training, thought leadership, and best practice development.
• Contribute to growing the qualitative pipeline across SEA through partnership with commercial teams.
• Insight Quality & Delivery Excellence.
• Ensure research outputs meet NIQ quality standards, with disciplined project management and insightful storytelling.
• Review and refine reports, presentations, and deliverables prepared by junior team members.
• Uphold high ethical and methodological standards across all stages of research.
• Cross Functional Collaboration.
• Collaborate with Sales, Customer Success Consulting & Project Management, Operation and broader Qualitative Consulting teams to deliver integrated insights solutions.
• Work with regional leadership to understand market needs and proactively shape qualitative offerings.
• Bachelor's or Master's degree in psychology, Sociology, Anthropology, Communications, Marketing, or related fields.
• 5-7 years of experience in qualitative research within an agency, consultancy, or client-side insights team.
• Strong hands-on expertise in moderating, ethnography, cultural insight work, or design thinking.
• Proven ability to translate qualitative insights into meaningful strategic recommendations.
• Experience managing end-to-end qualitative projects, clients, timelines, and budgets.
• Comfortable working in a fast paced, multimarket, multicultural environment.
• Strong moderation skills (FGDs, IDIs, ethnography).
• Deep understanding of qualitative methodologies and cultural insight frameworks.
• Exceptional storytelling, synthesis, and presentation skills.
• Strategic thinking with the ability to influence client decisions.
• Strong project management and multitasking capability.
• High collaboration and stakeholder management abilities.
• Curiosity, empathy, and a passion for understanding consumer behaviour.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.
• About NIQ.
• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Statistical Analysis, Project Management, Product Design, Enthusiastic, Recruitment

ประเภทงาน:

งานประจำ

• Experience with any purchase /receipt capture methodologies and experience FMCG market will be a fantastic addition.
• Strong stakeholder management and project management skills together with agile, solution-oriented ways of working and a high interest in decision making to bring our product forward are driving you.
• Within the PDE group, the profound coding experience and technical skills combined with a flexible and innovative mindset are essential skills.
• Education & Experience.
• University degree in Statistics, Mathematics, Socio-economics, or a related field.
• Minimum of 1-2 years of experience in FMCG, Retail, Consumer Research, or a related industry.
• Familiarity with the APAC market, ideally located near our Bangkok office.
• Skills & Knowledge.
• Master's degree Graduated.
• Strong understanding of consumer behavior, and interest in any purchase/receipt collection methodologies.
• Candidates with Panel consumer experience are welcome.
• Proficiency in statistical analysis and handling large data sets.
• Working knowledge of Python (required) and R (optional).
• Ability to extract, clean, and analyze data; strong visualization and root cause analysis capabilities.
• Experience with SQL and large-scale databases.
• Proficient English skills for cross-country collaboration and stakeholder engagement.
• Effective project management and time management skills.
• Ability to extract, clean, and analyze data; strong visualization and root cause analysis capabilities.
• Comfortable working in agile environments and using agile tools.
• Skilled at navigating complex challenges and maintaining collaborative, solution-driven communication.
• Your Personal Qualities.
• Reliable and results-driven with a strong "Say-Do" ratio.
• Open communicator with a collaborative and positive approach.
• Adaptable, proactive, and enthusiastic about working in a global, dynamic team.
• If you're passionate about data, consumer insight, and continuous product improvement and enjoy collaborating across cultures and disciplines we'd love to hear from you.
• We are a global, diverse team that is passionate about bringing world-class solutions alive and engaging with different end2end business branches to bring the complete consumer journey to our clients. Client satisfaction and highest quality standards in the markets across the world are our core drivers and main focus areas.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.
• About NIQ.
• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, Market Research, Recruitment, Power point

ประเภทงาน:

งานประจำ

• Identify areas of business opportunity and growth for the business unit.
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales.
• Contribute to new business initiatives and participate in the development and launch of new services.
• Financial Management.
• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned.
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets.
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines.
• Client Servicing.
• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth.
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace.
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement.
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division.
• Client & Peer Management.
• Contribute and support a strong team environment focused on exceeding internal and external client requirements.
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success.
• Curiosity drives your interest in what moves the market. A proven commercial leader, who can build and execute sales strategy and plan, and be accountable to sales operations, such as forecast and pipeline management. A proven people person, who is passionate about developing and growing connections with internal & external stakeholders with a track record of building morale and high engagement among their team members and customers. A team player, who has the ability to collaborate with peers, and contribute to the management team of NIQ.
• Bachelors Degree.
• At least 5 years experience in FMCG, Tech, solution sales, SaaS sales, market research or modern trade retail or marketing consulting firm.
• Expert knowledge of statistics, multivariate analysis and understand on retail dynamics and eye for future trends.
• Ability to manage and develop people and leadership with P&L responsibility.
• Detail-oriented team player with good problem-solving and project management.
• Passionate about client development.
• Very good influencing and persuading skills.
• Excellent written and verbal communication; English proficiency is a must.
• Ability to communicate in local language is preferred.
• Highly competent in MS Excel & PowerPoint and/ or Google Spreadsheet & Slides.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.
• About NIQ.
• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Minimum 1 years' experience as QA in call center Must be proficiency in English in terms of written, reading and speaking Able to start work immediately is preferred. Language Requirement: English.
• Conduct root cause and other data analysis Conduct QA evaluations per client requirements and provides QA progress reports to team lead Act as escalation point of contact for process questions, issues and resolution Act as Subject Matter Expert (SME) f ...

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English and Japanese Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Financial Analysis, Data Analysis, Accounting, CPA

ประเภทงาน:

งานประจำ

• Service clients in local office and potentially across Southeast Asia, in a variety of projects in the field of Forensic Investigations including Forensic Accounting, Financial Analysis and Fraud and Economic Crime.
• Manage part(s) of an engagement and supervise staff level engagement teams.
• Review financial documents and analyse financial data to identify inaccuracies and discrepancies.
• Calculate financial impact of fraud/corruption/misconduct.
• Assist with the drafting of reports for Clients, Lawyers and Regulators.
• Maintain an awareness of emerging fraud and economic crime trends and associated regulatory requirements and guidance.
• Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholders to set personal priorities as well as align their team's work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Possess a degree in a finance-related discipline is preferred, along with completed studies in accounting or a willingness to pursue a professional accounting qualification (e.g., CA, CPA, ACCA).
• A minimum of 4 years of professional experience, preferably in Forensic Accounting, Fraud & Financial Investigations, Corporate Intelligence, Audit, or within regulatory or law enforcement environments.
• Strong analytical, problem-solving, and data interpretation skills, with comfort in analyzing information and familiarity with data analysis tools, procedures, and technologies being an added advantage.
• Able to identify issues quickly, think critically, and present practical solutions when reporting to managers.
• High attention to detail and a meticulous approach to work, with the ability to manage demanding timelines effectively.
• Strong verbal and written communication skills, with excellent collaboration and adaptability in dynamic environments.
• Demonstrated ability to contribute effectively as a team member on client projects under the supervision of managers and partners.
• A high-performing, coachable team player committed to continuous development, professional excellence, and delivering client-centric outcomes.
• Willing to support practice growth initiatives and open to international travel on short notice. Due to the volume of applications, we regret only shortlisted candidates will be notified. Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Risk Management, Data Analysis, English, Thai

ประเภทงาน:

งานประจำ

• Provide legal advice, consultation and assistance with respect to legal matters in Thailand.
• Draft, review and revise legal contracts, letters of agreement or legal documentations, handle legal matters relating to corporate affairs of the company.
• Responsible for liaison, support, cooperation and coordination with regulators, external lawyers and legal counsels from the Group.
• Being contact point & Support Line as Data Protection Officer for Thailand office to monitor Personal Data Collection and Processing processes to ensure compliance with Thailand PDPA and Group PDPA Policy.
• Monitor changes in the Personal Data Protection Act (PDPA), assess their impact and advise internal units accordingly.
• Attend to sustainability matters and reporting as and when required.
• Compliance.
• Provide legal advice, consultation and assistance with respect to compliance matters in Thailand.
• Oversee the Company's and all departments' compliance with the laws, rules, notifications and requirements of regulators relevant to the business.
• Ensure compliance and implementation of all Group Policies, Corporate Governance and Practices in relation to the Company.
• Assistance in monitoring the Company activities whether or not in compliance of the legal/regulatory requirements of Thailand.
• Perform Compliance and anti-money laundering and counter-terrorism and proliferation of weapons of mass destruction financing (AML/CTPF) duties to ensure the Company conducts its business in full compliance with applicable laws and regulatory requirements of Thailand.
• Ensure that the KYC/CDD/EDD processes comply with the AML/CTPF law of AMLO.
• Coordinate with regulators and Risk department to prepare and submit data and regulatory reports to AMLO and BOT within the timeframes required by law and track the remediation of notified issues.
• Conduct ML/TF compliance and gap assessments at enterprise level, and ensure that appropriate mitigation controls are in place to ensure compliance with the AML/CTPF law of AMLO.
• Develop, review and update Compliance, AML/CTPF and BOT-related policies, manuals and operating procedures to keep them up to date with Thai law and aligned with Group AMLA policy.
• Conduct compliance testing of internal units, report findings and follow up on remediation.
• Provide compliance opinions on new products, services or processes prior to launch.
• What are the qualifications, knowledge, skills and attributes required for the role?.
• Graduate with a Bachelor Law Degree with minimum 2nd Class qualification.
• At least 5 years of compliance experience in payment industry, payment service provider (PSP), e-Money business or Fintech company. Direct AML/CTPF experience will be considered an advantage.
• Member of the Law Society of Thailand and has practiced as a lawyer in Thailand, would also be an added advantage..
• Understanding of KYC/CDD/EDD and transaction reporting processes.
• Experience in dealings with regulators, BOT and AMLO is an added advantage.
• Knowledge and experience in the implementation of Personal Data Protection Act (Thailand).
• Strong data analysis and structured reporting skills.
• High integrity, able to maintain confidentiality, and no criminal record relating to property offences, money laundering or terrorism financing.
• Good written and verbal communication skills in English, with the ability to present to management and deliver training to employees.
• Detail-oriented, able to work independently and manage workload under tight deadlines.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Market Research, Recruitment, Power point

ประเภทงาน:

งานประจำ

• Lead a team of junior analysts to deliver consistent and high-quality actionable insight.
• Build and maintain strong relationships with senior client stakeholders.
• Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs.
• Manage internal stakeholders and projects to ensure the client's requirements are translated into delivering the very best NIQ CMI can offer.
• Proactively share and exchange best practice and industry knowledge across NIQ internal teams.
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients.
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue.
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals.
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.
• About you.
• You are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships. Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow.
• Minimum 5+ years of experience in data analytics, insights delivery, or market research, preferably in an agency environment.
• Prior exposure to or strong interest in the automotive industry is highly preferred.
• Customer Centric mindset.
• Awareness of data analytics industry, business model, products, services and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions etc.
• Awareness of market trends and its interdependencies impacting customers.
• Excellent time management and prioritization skills with a proven track record of delivering projects on time.
• Problem solving and solutions-oriented.
• Engaging presenter.
• Good at building relationships, internally and with clients.
• Strong verbal and written communication skills.
• Experience of working in an analytical environment.
• Coaching or managerial experience.
• A positive and creative approach to problem solving.
• Excellent presentation skills.
• Capable of leveraging tools such as Microsoft Excel and PowerPoint.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.
• About NIQ.
• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.