เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Budgeting, Payroll, English

ประเภทงาน:

งานประจำ

• To supervise and coordinate all restaurant food and beverage service operations, ensuring excellent guest service, effective communication with Kitchen and Bar teams, and maximizing sales through product knowledge and upselling techniques.
• PRIMARY RESPONSIBILITIES.
• Administration.
• Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labour potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
• Maintains established par stock for operating supplies to ensure smooth operation.
• Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
• Establishes control procedures for reconciliation of Cashiering before and after service.
• Executes the general responsibility necessary to minimize costs in operating the restaurant and achieving sales goals.
• Technical.
• Oversees service standard in the restaurant. Ensures that the team conform to the required standards and meet or exceed guest's expectation.
• Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary.
• Participates in the planning of menus & beverage lists.
• Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees.
• Implements and enforces safety regulations and house rules.
• Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
• Be familiar with changes and trends in the competition and the market place.
• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• Minimum 3-5 years of experience in restaurant and bar operations, with at least 1-2 years in a managerial role.
• Strong knowledge of food & beverage operations, service standards, wines, spirits, cocktails, and menu planning.
• Proven leadership and team management skills with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Good financial acumen, including budgeting, cost control, inventory management, and revenue optimization.
• Ability to analyze sales reports and operational performance metrics.
• Knowledge of health, safety, hygiene, and food safety regulations.
• Proficient in POS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends, public holidays, and evening shifts.
• Good command of English; additional languages are an advantage.
• Life & Health insurance.
• SSO.
• Duty Meals.
• Provident fund.
• Heartist Card.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.
• Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.
• Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.
• Diploma in Information Technology.
• Minimum 1 year of relevant experience.
• Good reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Knowledge of Windows Operating System.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Financial Modeling, Project Management, Microsoft Office, Power point, Leadership Skill

ประเภทงาน:

งานประจำ

• Explore new business opportunities by building strong relationships with hotel management team, business partners, and stakeholders.
• Act as a project leader, be able to lead the meeting, follow up and monitor result vs compressed timeline (end-to-end process).
• Monitor hotels' revenue and profitability to provide constructive feedback.
• Analyze competitive hotel market supply, trends and recommend strategies to improve operations and high quality service.
• Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.
• Manage major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.
• Contribute to the development and implementation of asset improvement policies to enhance value and returns.
• Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.
• Prepare monthly report about hotels issues and projects updates.
• Ensure hotels are complied with related rules, regulations, sustainability standards (ESG) and best practices.
• Support management in analyzing data and preparing presentations as requested.
• Support special projects and perform other duties & ad hoc tasks as assigned.
• Bachelor's Degree or higher in Business Administration, Finance, Engineering, Economics, or a related field.
• At least 2 years experience in financial feasibility studies, investment analysis and financial modeling in hotel, real estate, mixed-use or related functions.
• At least 1 year experience in hotel operations, preferably within the luxury to economy hotel segment will be an advantage.
• Fluent in spoken and written English (minimum score of TOEIC 800, TOEFEL 500, IELTS 6.5).
• Having experience in a listed company or large corporation will be an advantage.
• Excellent in business transformation, hotel operations and delivering excellent guest and customer experiences, and strategic growth.
• Excellent in project management and business presentation skills in Thai & English.
• Analytical skills to interpret data, identify trends, and make data-driven decisions.
• Proficient in Microsoft Office - Excel for finance, Power BI and PowerPoint.
• Able to travel up-country occasionally and must be able to drive and possess a valid driver's license.
• Ability to work on weekends (in case of emergencies) and irregular hours when required.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Quality Assurance, Recruitment, Thai

ประเภทงาน:

งานประจำ

• Flexible on weekends and Public Holiday when team support needed.
• The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vietnam markets), ensuring high levels of customer satisfaction, operational efficiency, and team performance. This role manages customer service representatives, drives performance improvements, implements processes, and ensures service quality standards are consistently achieved.
• Operations Management & Human Resources.
• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Required.
• Bachelor's degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Financial Analysis, Purchasing, Accounting, CPA, English, Thai

ประเภทงาน:

งานประจำ

• Direct and coordinate hotel financial planning and budget management functions.
• Monitor and analyze monthly operating results against budget.
• Direct and coordinate debt financing and debt service payments with external agencies.
• Prepare annual reports of actual revenues, transfers, and expenses.
• Analyze financial outlooks and prepare financial forecasts.
• Prepare financial analysis for contract negotiations and product investment decisions.
• Ensure compliance with local, state, and federal budgetary reporting requirements.
• Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures.
• Maintain an organizational structure and staffing to effectively accomplish the department's goals and objectives.
• Serve as primary legislative liaison relative to company financial issues.
• Direct financial audits and provide recommendations for procedural improvements.
• Conduct regular checks on procedures for purchasing, receiving, storing, issuing, food preparing and portioning.
• Bachelor's degree in accounting / finance.
• Additional certificate as a Certified Public Accountant (CPA) will be an advantage.
• Minimum 5 years of experience in a senior finance or accounting position or 2 years of experience in a similar capacity.
• High degree of professionalism with strong understanding of business acumen.
• Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems.
• Fully conversant in accounting principles and financial regulation standards.
• Fluent in English and Thai communication.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Cloud Computing

ประเภทงาน:

งานประจำ

• Maintain highly available and resilient cloud infrastructure, meeting agreed SLO targets.
• configure, and optimize monitoring solutions to detect anomalies early and maintain system health.
• Analyze and tune system performance, networking, and workloads to improve efficiency and reduce operational costs.
• Respond to infrastructure incidents, perform root cause analysis, and implement permanent preventative solutions. Perform change request.
• Partner with ACP Platform teams, contribute to product design, and provide operation feedback to ensure seamless service delivery and support operations.
• Lead and ensure backup, replication, and failover plans across AWS regions for business continuity are well maintain and tested.
• Document incidents, update runbooks, and improve processes based on lessons learned.
• Build self-healing systems and automated remediation workflows to reduce manual intervention.
• Forecast and optimize AWS resources to handle traffic spikes using Auto Scaling and Load Balancing.
• Follow security best practice and compliance with Accor security standards.
• Infrastructure-as-Code (.
• IaC.
• maintain IaC using tools Terraform, CloudFormation, or AWS CDK to deploy and manage AWS resources.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 5+ years of experience in cloud operations, and.
• 2+ years in SRE role is mandatory.
• AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or similar certifications is preferred.
• Fluent in English communication.
• Strong knowledge of cloud platforms (AWS) and services.
• Proficient in cloud monitoring and observability tools.
• Excellent problem-solving and analytical.
• Excellent communication and teamwork skills.
• Familiar with CI/CD, Terraform and Git.
• Solid understanding of.
• container orchestration Kubernetes or EKS.
• Strong focus on optimizing system efficiency and cloud costs.
• This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Lead, train, and support the housekeeping team to ensure high cleanliness standards are consistently met.
• Inspect public areas regularly and follow up on corrective actions.
• Monitor use and inventory of cleaning supplies and equipment.
• Coordinate with other departments to address cleanliness and maintenance issues promptly.
• Minimum 2-3 years of housekeeping or public area experience, with at least 1 year in a supervisory role.
• Strong leadership, communication, and team management skills.
• Good attention to detail and problem-solving ability.
• Flexibility to work shifts, weekends, and public holidays as required.
• Hotel experience preferred.
• Ability to speak, read, and write in Thai is required; basic English communication is an advantage.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Product Development, Data Analysis, Negotiation, Procurement, Purchasing

ประเภทงาน:

งานประจำ

• Overview Minor Lifestyle is one of Thailand's leading lifestyle retail and distribution companies, with more than 200 points of sale nationwide. We represent a carefully curated portfolio of internationally recognized brands across fashion, home and lifestyle - including Anello, Charles & Keith, Sunnies, Crash Baggage, Zwilling J.A. Henckels, Villeroy & Boch, Joseph Joseph and Minor Smart Kids. We're also expanding into new territory. Through a joint venture with Pop Mart - the globally renowned collectible toy and art figure brand - Minor Lifestyle is growing beyond traditional re ...
• Select and source products in alignment with the brand direction and market demand - Analyze product trends, consumer behavior, and sales data to support purchasing decisions - Plan product assortment (categories, product mix, and price range) for each sales channel - Negotiate with both local and international suppliers regarding pricing, terms, and delivery schedules - Manage inventory effectively (stock planning & inventory management) - Collaborate with Marketing and Retail teams to align product plans with campaigns and sales strategies - Monitor sales performance of individual products and continuously adjust purchasing plans - Control purchasing budgets in accordance with the approved plan - Ensure product quality and coordinate pre-launch approvals before products are sold - Prepare reports and analysis on product performance, sales, and category performance - Support new product development in collaboration with relevant teams (if applicable for private label / in-house brand).
• Bachelor's degree in Business Administration, Marketing, Logistics, or a related field - 2-5 years of experience in Buying, Merchandising, or Procurement (retail experience is preferred) - Strong analytical skills with the ability to interpret sales and market trend data - Good negotiation and communication skills - Understanding of fashion, lifestyle, beauty, or retail products - Highly detail-oriented with the ability to manage multiple product categories simultaneously - Proficient in Excel or basic data analysis tools - Ability to work cross-functionally with Marketing, Retail, Finance, and Logistics teams - Proficiency in English is an advantage Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Post daily updates, reply to comment & direct messages and encourage user-generated content.
• Support promotional offers, influencer partnerships and F&B (food and beverage) marketing campaigns.
• Monitor online feedback, track social mentions and assist with guest review responses.
• Analytics & report tracking key performance metrics and compile monthly reports on engagement, reach and audience growth.
• Bachelor's degree in Marketing, Communications, Public Relations or Digital Media.
• Experience 1 to 3 years of digital marketing or social media experience, ideally within hospitality, tourism or lifestyle brands.
• Proficiency in content creation tools (Canva, CapCut, Adobe Suite) and social scheduling/analytics platforms.
• Strong storytelling ability, sharp copywriting skills, trend awareness and fluency in local and English languages.
• Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Inventory / Warehouse Management

ประเภทงาน:

งานประจำ

• Oversees all reservations (rooms and outlets) across both Novotel Bangkok Future Park Rangsit and Navera Phuket - MGallery, ensuring accuracy in booking, inventory control, and guest information.
• Aligns with revenue strategy by monitoring booking trends, supporting forecast accuracy, managing allotments, and coordinating with Sales, Revenue, and F&B teams.
• Leads and standardizes operations by supervising reservation staff across both properties, maintaining consistent SOPs, and ensuring high service standards for guests a ...
• 3-5 years in Reservations/Front Office within an international hotel chain, with at least 2 years in a supervisory or managerial role.
• Proven track record in managing both room and outlet reservations, ideally in properties with high group, MICE, and F&B demand.
• Experience in revenue management collaboration and knowledge of Accor distribution/loyalty systems is highly desirable.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Patrol hotel premises and control access to restricted areas to prevent unauthorized entry or exit.
• Assist guests, employees, and management while ensuring safety and protection at all times.
• Respond promptly to emergencies, incidents, and crisis situations in coordination with relevant departments and authorities.
• Maintain accurate security records, inventories, and log books for operational reference.
• Follow hotel safety, fire, and emergency procedures while maintaining professional appearance and conduct.
• Secondary / High school education.
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous.
• Minimum 1 year of relevant experience in a similar capacity.
• Good reading, writing and oral proficiency in English language.
• No criminal record.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

System Administration, Recruitment, English

ประเภทงาน:

งานประจำ

• Manage the full recruitment and onboarding process, including sourcing, interviewing, hiring, employment contracts, and exit procedures.
• Oversee Visa and Work permit applications, renewals, P&C documentation, performance appraisal tracking, and ensure compliance with immigration, labor laws, and company policies.
• Develop and implement employee engagement initiatives, internal communications, training programs, and staff activities to strengthen workplace culture.
• Monitor market salary trends and recommend competitive compensation and benefits packages to attract, retain, and develop top talent.
• Provide expertise in the Eagle System to support efficient P&C operations and system administration.
• Bachelor's Degree in Human Resources Management / Hotel Management or a related field.
• Minimum 3 years of Human Resources Management experience.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, Payroll

ประเภทงาน:

งานประจำ

• Regional Finance & Accounting teams.
• Onsite and Regional HR Leaders.
• Corporate Finance & Accounting Team.
• Business Unit Finance Leaders.
• Corporate and Regional Tax Team.
• Payroll Services Providers.
• Operational and Commercial Teams.
• Internal and external auditors.
• Overall responsibilities.
• Lead and manage Payroll Operations, ensuring high-quality and cost-effective service delivery.
• Ensure timely and accurate processing of employee reimbursements and payroll disbursements.
• Maintain a robust control environment in compliance with SOX, company policies, treasury and banking controls, and regulatory requirements.
• Oversee payroll operations across multiple markets within Asia Pacific.
• Drive process standardization, operational efficiencies, and continuous improvement initiatives.
• Lead and develop high-performing payroll operations teams.
• Support finance transformation and automation initiatives to enhance efficiency and controls.
• Manage risks, escalations, fraud prevention measures, and payment exceptions.
• Execute operational priorities and transformation initiatives under the direction of the RDFP.
• Lead day-to-day operations of payroll functions and ensure delivery against established performance targets and service levels.
• Provide leadership, coaching, and development for payroll teams.
• Serve as the regional functional Payroll Payment processes across Asia Pacific.
• Partner with HR, Treasury, and business stakeholders to identify service improvement opportunities.
• Develop and monitor KPIs, SLAs, and performance dashboards to drive operational excellence.
• Lead governance forums with key stakeholders to review performance, risks, control effectiveness, and improvement opportunities.
• Support organizational redesign and migration initiatives into centralized environments.
• Lead regional initiatives involving payment automation, transformation, payroll process improvements, and ERP enhancements.
• Monitor project timelines, budgets, risks, and benefits realization.
• Ensure payment processes align with both local compliance requirements and global standards.
• Make sound business decisions that balance stakeholder needs, operational realities, and long-term objectives.
• Monitor project timelines, budgets, risks, and benefits realization.
• Make quality business decisions that thoughtfully weigh the facts and understand the interests of stakeholders involved.
• Centralized Operations & Controls.
• Responsible for operational leadership and service delivery performance of payroll processes including finance operations. Accountable for achieving agreed service levels, process efficiencies, and quality standards.
• Payroll Operations.
• Act as primary finance owner for payroll governance across the region.
• Ensure payroll funding, payroll accounting, and disbursement processes comply with established internal controls.
• Review payroll-related balance sheet reconciliations and control account integrity.
• Ensure appropriate segregation of duties exists across payroll processing, approval, and payment activities.
• Monitor payroll compliance risks and coordinate remediation activities with HR and payroll service providers.
• Review payroll metrics, trends, and exception reports to identify process improvement opportunities.
• Ensure compliance with local labor laws, payroll regulations, tax requirements, and statutory obligations across all countries under scope.
• Treasury & Cash Management Partnership.
• Partner with Regional Finance & Accounting team and Corporate Treasury team to optimize payment cycles and working capital management.
• Support cash forecasting related to payroll payments.
• Oversee cash utilization processes.
• Support management of banking platforms and electronic payment systems.
• Collaborate with Regional Finance & Accounting team and Corporate Treasury team on initiatives involving payment automation and liquidity optimization.
• Governance and Controls.
• Serve as process owner for SOX controls relating to Payroll Payments.
• Ensure adherence to SOX, MVW policies, Delegation of Authority requirements, and banking controls.
• Perform regular control reviews to identify weaknesses and opportunities for improvement.
• Ensure audit readiness and timely closure of audit findings.
• Lead compliance reviews relating to financial, statutory, and corporate policy requirements.
• Maintain documentation of key controls, process maps, and operating procedures.
• Implement fraud prevention and payment verification controls.
• Lead remediation efforts for control gaps and audit findings.
• Support internal and external audits relating to payments and payroll processes.
• Drive a culture of accountability, compliance, and control consciousness across centralized payroll teams.
• Project & Transformation Leadership.
• Lead the execution of approved regional transformation initiatives and projects.
• Manage project plans, milestones, budgets, risks, and stakeholder communications.
• Coordinate cross-functional teams to ensure successful implementation and business adoption.
• Support business case development and benefits realization tracking.
• Drive automation and digital solutions that improve efficiency, control, and service quality.
• Provide regular project status updates and recommendations to the RDFP and leadership teams.
• Team Development.
• Build and lead high-performing, geographically diverse teams.
• Develop capabilities in centralizing payroll team, transformation, and project management.
• Drive a culture of continuous improvement, accountability, and innovation.
• Develop succession plans and capability-building initiatives within payroll functions.
• Collaborate with HR on workforce planning and capability building.
• Foster engagement and retention across in-market and payroll teams.
• Recommend organizational and operating model improvements to support payroll team effectiveness and scalability.
• Promote associate growth through mentorship, job shadowing, and rotation opportunities, fostering a culture of continuous development.
• Strengthen the organization by recruiting, motivating, and retaining talent, including remote or matrixed teams within the portfolio.
• Translate regional objectives into departmental goals and performance expectations for payroll team.
• Actively drive training programs by Regional or Corporate-led - to upskill team capabilities (technical, interpersonal or digital skills).
• Continuously enhance financial reporting by analyzing job tasks and structures to maintain strong controls, transparency, and operational efficiency.
• Work cross-functionally to identify and eliminate obstacles that hinder team performance and goal achievement.
• Candidate Profile.
• Preferred.
• Education and Experience.
• Bachelor's Degree in Finance or Accounting preferred; or related major.
• 8 -12 years of progressive payroll and accounting experience.
• Minimum 5 years of leadership experience managing payroll teams.
• Proven experience in leading Global Business Services organizations is preferred.
• Experience managing cross-border teams and complex regional operations.
• Proficiency in reading and writing in English (additional language required for certain positions).
• Positive, self-starter and highly driven.
• Strong business acumen and strategic thinking.
• Deep understanding of P2P and payroll processes.
• Working knowledge of payroll tax and statutory requirements across APAC markets.
• Expertise in process improvement (Lean, Six Sigma, automation).
• Excellent stakeholder management and influencing skill.
• Strong analytical, problem-solving, and decision-making skills.
• Effective communication and executive presentation skills.
• Experience with ERP systems (e.g., SAP, Oracle) and analytics tools (e.g., Power BI).
• This role requires flexibility to support business needs across time zones and may involve occasional travel within the region.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Quality Assurance, Industry trends, Leadership Skill, Assurance

ประเภทงาน:

งานประจำ

• Drive revenue growth and profitability through effective budgeting, cost control, menu engineering, sales initiatives, and operational efficiency.
• Develop and implement innovative Food & Beverage concepts, promotions, and events that enhance guest satisfaction and strengthen the resort's market positioning.
• Monitor and analyze financial performance, including revenue, food cost, beverage cost, labor productivity, and other key performance indicators, taking corrective actions when required.
• Foster a guest-centric culture by maintaining a visible presence in operations, actively engaging with guests, and ensuring prompt resolution of service concerns.
• Lead, inspire, and develop the Food & Beverage team through coaching, training, performance management, and succession planning to build a high-performing service culture.
• Collaborate closely with the Executive Chef, Sales & Marketing, Revenue, and other departments to deliver seamless dining experiences, special events, and revenue-generating initiatives.
• Ensure full compliance with food safety, hygiene, sanitation, occupational health and safety regulations, HACCP standards, and company policies.
• Drive continuous improvement by monitoring industry trends, competitor activities, guest feedback, and emerging F&B concepts to enhance the resort's offerings.
• Support the Executive Committee in strategic planning, business development, and hotel-wide initiatives that contribute to overall resort performance and guest satisfaction.
• Drive continuous improvement in LQA (Leading Quality Assurance) audit results by implementing action plans, conducting regular quality reviews, and ensuring compliance with Accor and Mövenpick brand standards across all outlets.
• Minimum 5 years of Food & Beverage leadership experience in a hotel or resort environment.
• Proven track record in managing multi-outlet operations and achieving financial targets.
• Strong leadership, coaching, and team development skills.
• Excellent communication and interpersonal abilities.
• Strong business acumen with experience in budgeting, forecasting, and cost management.
• Passion for delivering exceptional guest experiences.
• Fluent in English; additional languages are an advantage.
• Experience with Accor brands or international hospitality companies is preferred.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Power point, Purchasing, English

ประเภทงาน:

งานประจำ

• Coordinate and manage engineering work requests, preventive maintenance orders, and related documentation in line with SOPs.
• Support engineering management with daily planning, staff briefings, timesheets, and service disruption coordination.
• Assist in purchasing, inventory control, and issuance of engineering spare parts.
• Ensure compliance with Accor safety, security (ALEART), quality, and sustainability standards.
• Work closely with Security and Engineering teams to support crisis management and InteREACT requirements.
• Diploma education.
• Minimum 2 years of secretarial experience.
• Excellent reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Consistently offer professional, friendly and engaging service.
• Lead and manage the day-to-day operations of the Food & Beverage Division, ensuring all service standards are followed.
• Drive innovative promotions, menus and concepts, creating a destination of choice for both Hotel and external guests.
• Lead and support all Food & Beverage departments in the achievement of their financial and operational targets.
• Prepare annual budgets and administer in a fiscally responsible manner.
• Develop, implement and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
• Assist in the preparation of the annual strategic plan and achieve the goals and targets therein.
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits.
• Respond to customer trends, needs, issues, comments and concerns to ensure a quality experience and enhance future sales prospects.
• Oversee the selection, training and development of all F&B employees to ensure timely recruitment and career growth.
• Implement and manage all company programs to ensure compliance; follow department policies, procedures and service standards.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards and policies, while supervising regular audits.
• Other duties as assigned.
• Minimum 5 years' Food & Beverage managerial experience in a luxury hotel.
• Professional appearance and grooming standards.
• Extensive knowledge of fine dining and banqueting operations.
• Excellent communication skills.
• Extensive Food and Wine background.
• Ability to train and develop leaders.
• Excellent budgeting and forecasting ability.
• Knowledge of expense management.
• Excellent people skills.
• Ability to work with a diverse staff.
• Ability to coordinate special events.
• WHY WORK FOR ACCOR.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Financial Reporting, Financial Analysis, Accounts Payable, Accounting, Budgeting, Taxation, Payroll, English, Thai

ประเภทงาน:

งานประจำ

• Prepare, review, and post Journal Vouchers (JVs), including accruals, prepayments, depreciation, payroll adjustments, and other month-end entries.
• Lead the month-end closing process and ensure all financial reports are completed accurately and on time.
• Prepare and review the hotel's Profit & Loss (P&L) statement, balance sheet, and supporting schedules.
• Perform balance sheet reconciliations and resolve outstanding accounting issues in a timely manner.
• Ensure compliance with Thai accounting standards, tax regulations, and internal control procedures.
• Coordinate with external auditors and support audit and statutory reporting requirements.
• Review the work of Accounts Payable, Accounts Receivable, Income Audit, and General Cashier to ensure accuracy and compliance.
• Support budgeting, forecasting, and financial analysis activities.
• Assist the Director of Finance with financial reporting, corporate submissions, and other finance-related projects as required.
• Bachelor's degree in Accounting or Finance.
• Minimum 5 years of accounting experience, with at least 2 years in a supervisory role within the premium hotel background.
• Strong knowledge of Thai accounting standards, taxation, and financial reporting.
• Experience with hotel accounting systems (e.g., SunSystems, Opera, FutureLog, or similar systems) is an advantage.
• Proficient in Microsoft Excel and accounting software.
• Strong analytical, organizational, and problem-solving skills.
• Good command of English and Thai, both written and spoken.
• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor's learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Power point, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Conduct daily briefings and ensure that all pertinent information is well received by team members.
• Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met.
• Review, analyze and suggest improvement of work flow and standards at the Front Desk.
• Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates.
• Communicate with Front Office Manager on all matters regarding guest services & hotel operations.
• Ensure documentation of all guest related issues using the logbook.
• Sign media and supervise shift handover procedures.
• Coordinate and communicate with other hotel departments as required regarding general administration and operations issues.
• Provide management presence at all times by assisting with the handling of guests' needs and complaints tactfully and efficiently.
• Assist Guest Relations in greeting, rooming, and sending off guests.
• Inspect front of house and back of house regularly for cleanliness and orderliness.
• Ensure that front line staff complies with marketing techniques and maximizes sales.
• Check billing instructions, monitor guest credit and act upon any discrepancies.
• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.
• Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently.
• Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.
• Conduct Night Audit Process for hotel.
• Team Management.
• Provide department orientation and training of the hotel service standards, procedures and programs.
• Constantly monitor team members' appearance, attitude and degree of professionalism.
• Motivate and provides a work environment which brings out the best in team members.
• Other.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Report for duty on time wearing clean and complete uniform at all times.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management of the Hotel.
• Main Complexity/Critical issues in the Job.
• Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests' expectation/VOG target.
• Knowledge and Experience.
• Diploma in Tourism / Hospitality Management.
• Minimum 2 years of relevant experience in a similar capacity.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Good working knowledge of MS Excel, Word, & PowerPoint.
• Competencies.
• Strong leadership, interpersonal and training skills.
• Good communication and customer contact skills.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Procurement, Recruitment, Thai

ประเภทงาน:

งานประจำ

• Provide strategic leadership and direction for all hotel operations by driving operational excellence and key strategic initiatives, ensuring effective cross-functional collaboration, and full alignment with Novotel brand standards and Accor's business objectives and governance frameworks.
• Lead the resolution of complex guest concerns and service recovery initiatives, professional, and effective outcomes that enhance guest satisfaction, loyalty, and brand reputation.
• Oversee and planning of hotel facilities, including upgrading, renovation, procurement, maintenance, hotel expenses and asset management to ensure safe, secure, and future-ready operations.
• Build and sustain a performance-driven culture by providing strategic leadership in workforce planning, recruitment, talent development, and organizational capability, ensuring a highly engaged workforce that consistently delivers exceptional results for guests, employees, owners, and Accor.
• Minimum 5-10 years of progressive management experience in the hospitality industry, with at least 2 years of experience as an Executive Assistant Manager, Director, or other senior leadership roles with strong experience in the Rooms department.
• We encourage applicants with a passion for customer service and a strong record of operational experience to apply.
• Excellent leadership and people management skills with the ability to inspire and develop high-performing teams.
• Must be fluent in Thai, including spoken, reading, and written communication skills.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...
• Work as a team with colleagues in all departments to ensure timely service and smooth operations. Understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, operations, personal discipline, and grooming. Have a full knowledge of the services and facilities provided by the hotel to answer any questions guests may have. Follow all safety policies to ensure a safe work area. Follow all reasonable work-related requests made by a Manager or Supervisor, even if they are outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel. Maintain your station in accordance with standards at all times. Develop a complete knowledge of menus. Learn and correctly use the Point of Sale equipment and follow procedures. Maintain strict security measures when entering guest rooms to uphold the privacy rights of our guests. Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction. Clean and break down trays in the dish area, watching for condiments, salt, pepper, sugars, etc. Check out with your supervisor or line manager before leaving your station or the floor for any reason.
• High school certificate, vocational certificate, or diploma in Hospitality, Hotel Management, Food & Beverage, or a related field. 1-2 years of F&B experience in a hotel, restaurant, resort, or cruise environment is preferred. Fresh graduates or candidates with relevant hospitality training may also be considered. Good knowledge of food and beverage service procedures. Good English communication skills. Friendly, service-minded personality with a strong focus on guest satisfaction. Good interpersonal and communication skills. Able to work as part of a team in a fast-paced environment. Professional appearance and positive attitude. Basic knowledge of food hygiene, sanitation, and safety standards. Able to work flexible hours, weekends, evenings, and public holidays. Comfortable working in a river-cruise environment and maintaining high service standards. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.