เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Teaching

ประเภทงาน:

งานประจำ

• Design, plan, and manage end-to-end learning programs across the organization.
• Align academy initiatives with business goals and workforce development needs.
• Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.
• Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.
• Curriculum & Content Development.
• Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).
• Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.
• Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.
• Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).
• Stakeholder & Team Collaboration.
• Partner with internal teams to identify training needs and learning priorities.
• Work with Department Heads to audit and ensure quality of learning.
• Support and coach facilitators and trainers to deliver high-impact learning experiences.
• AI & Digital Capability Programs.
• Support the design and rollout of company-wide AI awareness and capability-building programs.
• Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.
• Manage AI learning initiatives across the group.
• Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.
• Quality, Measurement & Improvement.
• Track program engagement, completion, and performance metrics to evaluate effectiveness.
• Analyze learner feedback and performance data to refine curriculum and delivery.
• Maintain program documentation, standards, and best practices for scale and sustainability.
• Stay current on instructional design trends, adult learning principles, and digital learning innovations.
• Bachelor's degree in Education, Learning & Development or a related field.
• 4+ years of experience in learning program management, curriculum development, or corporate training.
• Demonstrated ability to design, develop, and implement scalable learning programs and content.
• Strong knowledge of instructional design models and adult learning principles.
• Proficient in learning platforms, LMS, content authoring and Google suite tools.
• Excellent communication, stakeholder management, and facilitation skills.
• Highly organized with a balance of creativity and execution.
• Proficiency in both Thai & English.
• Knowledge in automated script in excel is a plus.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together.
• About Learn Satit Pattana School (LSP).
• Learn Satit Pattana School (LSP) is the first school under the care of LEARN Corpora ...
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• Deliver engaging and interactive lessons in Thai language, Thai history, culture and religion in accordance with curriculum standards.
• Foster students' critical thinking, language proficiency, and appreciation for Thai heritage through diverse instructional methods.
• Differentiate instruction to meet the varying needs of students.
• Develop and refine the Thai Studies curriculum to ensure relevance and academic rigor.
• Design formative and summative assessments to measure student learning and progress.
• Prepare and submit assessment reports and student progress evaluations in a timely manner.
• Work closely with the Head of Thai Studies and the academic team to align the Thai Studies program with the school's overall curriculum.
• Participate in department meetings, training sessions, and professional development opportunities.
• Provide input on school events and activities related to Thai language and culture.
• What You'll Bring.
• Bachelor's degree (or higher) in.
• Education (Thai major), Arts (Thai Language).
• Social Studies, History, Sociology, Thai Studies, or a related field.
• Teaching license from Kurusapa (temporary or permanent) preferred.
• Minimum 1-2 years of teaching experience at the secondary level.
• Strong understanding of curriculum design, lesson planning, and assessment methods.
• Excellent communication and collaboration skills.
• Passion for education and fostering cultural appreciation in students.
• Familiarity with international school settings or bilingual education.
• Ability to integrate technology and innovative teaching methods into lessons.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Social Networking, Google Analytics, Problem Solving, YouTube

ประเภทงาน:

งานประจำ

• Teach and explain no-code and low-code AI tools, enabling AI business partners to create their own POCs (proof of concept).
• Consult and manage AI projects at the POC level, collaborating with business experts eager to upskill in AI.
• Design and implement POCs to address critical business challenges, providing stakeholders with accurate forecasts and actionable recommendations.
• Demonstrate a deep understanding of machine learning and deep learning models, including solutions leveraging Computer Vision (CV), Natural Language Processing (NLP), and Constraint Optimization (CP).
• Collaborate with the AI Business Partner team to identify and validate pain points suitable for AI-driven solutions.
• Collaborate with AI developer teams to develop AI-driven solutions.
• Conduct research on emerging data science techniques and advancements to refine and recommend methodologies.
• At least 2 years of professional experience in data science or related fields.
• Holding a bachelor's, master's, or Ph.D. in Computer Science, Engineering, Data Science, Mathematics, or equivalent experience through industry roles, self-learning, or data science boot camps.
• Strong understanding and hands-on experience in the end-to-end data science process, including data cleaning, model development (machine learning or deep learning), validation, and performance testing.
• Strong knowledge of statistics, computer vision, or Natural Language Processing (NLP).
• Excellent communication skills, with the ability to explain complex AI techniques to non-technical stakeholders.
• Proven project management experience, showcasing problem-solving, communication, and interpersonal skills.
• Proficiency in both English and Thai.
• Strong coding skills and familiarity with relevant programming languages and tools (Python).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, E-learning

ประเภทงาน:

งานประจำ

• Develop and deliver classroom, virtual, and blended learning programs tailored to client needs.
• Analyze training needs through consultation with internal teams and customer stakeholders.
• Create and maintain high-quality training materials including e-learning modules, facilitator guides, and supporting resources.
• Transform instructor-led courses into engaging digital learning experiences using established tools and methodologies.
• Apply feedback and evaluation processes to ensure relevancy, continuous improvement, and measurable impact of training programs.
• Act as a knowledge resource for stakeholders across the product lifecycle, ensuring alignment between training and product updates.
• Stay up to date with product innovations and share insights across the training team.
• Travel internationally to deliver training onsite at customer locations across North America, South America, Africa, and APAC (Asia Pacific) regions.
• Minimum 5 years of experience in the airline or travel industry, preferably with training delivery expertise.
• Familiarity with Amadeus Altéa or similar airline reservation and inventory systems is an advantage (not mandatory).
• Strong communication and presentation skills, both written and verbal.
• Ability to confidently facilitate training in both virtual and in-person formats.
• Comfortable managing multiple priorities and adapting to changing needs.
• Skilled in digital learning development and learner-centered approaches.
• Willingness and ability to travel frequently for international assignments.
• University degree in.
• Education, Instructional Design, or equivalent professional experience.
• This role requires valid and unrestricted work rights in Thailand.
• What we can offer you.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• LI-APAC24.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
• Be aware of recruitment scams.
• Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Electronics, E-learning, English

ประเภทงาน:

งานประจำ

• Develop and update service training materials, SOPs, manuals, and learning resources for Service Staff (Cody).
• Create training content, including presentations, e-learning modules, videos, and practical exercises.
• Manage training materials and learning records through the Learning Management System (LMS).
• Training Delivery & Coaching.
• Deliver technical training on product installation, maintenance, troubleshooting, and service procedures.
• Facilitate workshops to strengthen service mindset, communication, and customer service skills.
• Demonstrate and coach proper maintenance procedures for water purifiers, air purifiers, and other company products.
• Conduct on-site training and coaching at service centers and operational locations as required.
• Training Evaluation & Reporting.
• Support Training Needs Analysis (TNA) to identify development opportunities within the Service team.
• Monitor training participation, assessment results, and learning effectiveness.
• Prepare training reports and analyze training data using Microsoft Excel.
• Digital Learning & Innovation.
• Support the adoption of AI tools, digital manuals, and learning technologies to improve service performance.
• Continuously enhance training methods and learning experiences through digital solutions.
• Training Resource Management.
• Coordinate training schedules, facilities, equipment, and demo units required for training activities.
• Support budget utilization and ensure training resources are effectively maintained.
• Bachelor's degree in Engineering, Education, Business Administration, or a related field.
• 1-5 years of experience in Service Training, Learning & Development, Technical Training, or Service Operations.
• Experience in the home appliance, consumer electronics, or service industry is an advantage.
• Technical & Functional Skills.
• Strong training, facilitation, and presentation skills.
• Good understanding of product installation, maintenance, troubleshooting, and service operations.
• Experience in LMS administration and digital learning content development.
• Proficient in Microsoft Excel, including Pivot Tables and Lookup Functions.
• Familiarity with AI tools and digital learning technologies.
• Good command of English, both written and spoken.
• Personal Attributes.
• Strong service mindset and passion for people development.
• Good communication and interpersonal skills.
• Proactive, adaptable, and eager to learn.
• Positive attitude with a continuous improvement mindset.
• Mobility.
• Willing to travel regularly for training delivery and on-site coaching at service centers and operational locations nationwide.
• Possess a valid driver's license.
• Own a personal vehicle and be willing to use it for work-related travel (travel reimbursement provided according to company policy).
• Core Competencies.
• Service Excellence.
• Technical Knowledge & Troubleshooting.
• Training Facilitation.
• Communication & Presentation Skills.
• Data Analysis.
• Digital & AI Literacy.
• Continuous Improvement.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Leadership Skill, Oracle

ประเภทงาน:

งานประจำ

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!.
• Do you love making a difference?.
• The Retail Coach will partner with designated store leaders and retail teams to observe, monitor, and coach teams to ensure Tiffany client experience is delivered consistently, and brand attitudes are demonstrated. Through thoughtful planning of training sessions, partnership with store leadership, on the job coaching and follow up, the Retail Coach will ensure the selling and clienteling skill sets are adopted and d ...
• Coaching for Client Experience.
• Align with Retail Goals to implement and drive changes and elevation in Client Experience.
• Monitor and observe daily client interactions on the sales floor. Provide feedback to the retail sales team and update Coaching Log as evaluated against Tiffany knowledge, client experience, selling skills and attitude benchmarks/best practices.
• Ensure brand behaviors are demonstrated on the sales floors as company standard including but not limited to grooming, image and etiquette, store presentation standards, etc.
• Coaching for Performance.
• Partner with store leaders to identify store opportunities through observation, sales dashboards and NPS.
• Create coaching plan for market & store, update coaching log to give visibility on progression & time spent to equipped the sales team.
• Monitor and coach the sales team on their client experience behavior, offering short- and long-term solutions to closing performance gaps (coaching, training classes, review of training materials, etc).
• Establish frequent check-in schedule with store leadership, market retail performance and learning teams on coaching conversations, progress, and opportunities.
• Update training records for employees in Tiffany Oracle Learning Management System (LMS).
• Lead by example and help support a culture of coaching & feedback working directly with the Store & Team Managers.
• Partnership on Leadership Development of Store Leaders.
• Give feedback to store leaders upon observation of Leadership Rituals.
• (Daily T, Leader on the floor, 1 to 1 conversation).
• Training for impact.
• Partner with store leadership for structuring, scheduling and participating in motivational learning moments that includes regional training sessions, peer mentorship programs, employee experiences etc.
• Partner with Regional & Local Retail Learning Manager to learn and facilitate trainings for designated market, designed to support business objectives.
• Organize and/or facilitate inspiring & impactful on-boarding/induction to all new hires, partnering with subject matter experts in the market/region or store to ensure an enhanced learning experience for the employee.
• Partner with store management to prepare monthly training calendar/focuses, mapping out learning solutions (Daily T, In-store training sessions) based on observations and specific business objective of store/region.
• Observe the quality of all in-store training via follow up, partnering with Store Management Team, maintaining an active sales floor presence to assess the impact of any learning initiatives.
• Expert knowledge in Retail Leadership and people development skills.
• Confident in identifying gaps and application of coaching & learning methodology and techniques to train retail team members.
• Proven track record with progressive coaching approach.
• Strong facilitation, communication, and interpersonal skills.
• Ability to interact strategically with broad range of stakeholders.
• Lead and inspire as a role model as a Retail Coach.
• Encourage growth mindset and winning spiritPreferred.
• GIA Certified.
• Jewelry industry experience.
• 3 years of Retail Field Coach / Training & Development experience (facilitation skills / luxury brand or service industry).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Support the Intervention Teacher in observing, gathering assessment information and identifying students' learning, developmental and early academic needs to inform appropriate intervention support.
• Support the development, implementation and review of Individual Intervention Plans by contributing to agreed targets, strategies and intervention activities.
• Support the delivery of individual and small-group intervention programmes under the guidance of the Intervention Teacher to promote students' learning and developmenta ...
• Observe, record and report students' progress to support ongoing monitoring and the review of intervention provision.
• Work collaboratively with the Homeroom Teacher and Intervention Teacher to adapt learning activities, resources and support strategies that promote students' learning and participation.
• Work collaboratively with teachers, parents and relevant professionals to support the delivery, monitoring and review of intervention support.
• Provide learning support within and beyond the classroom in accordance with planned learning programmes and guidance provided by the Homeroom Teacher.
• Provide individual and small-group learning support in line with agreed guidance to promote students' participation, independence and progress in learning.
• Promote students' physical, emotional, social, behavioural and wellbeing development through play-based learning experiences, positive interactions and daily routines.
• Build warm, secure and trusting relationships that help students feel safe, confident and ready to learn.
• Observe, record and report students' developmental, behavioural and learning progress to support ongoing monitoring and appropriate learning support.
• Prepare and adapt learning resources, equipment and learning environments to meet individual student needs.
• Work collaboratively with the Homeroom Teacher, parents and relevant professionals to support students' learning, monitor progress and ensure ongoing support.
• Bachelor's degree or higher in Early Childhood.
• Education, Early Childhood Care and.
• Education, Education or a related field.
• At least 2 years of experience in teaching or caring for young children, particularly children under the age of three, would be advantageous.
• Experience in play-based learning and promoting early childhood development.
• Experience in observing, monitoring and assessing children's development.
• Previous experience in an international or bilingual school environment would be an advantage.
• Good command in English speaking, listening, reading and writing.
• Knowledge of play-based learning, student-centred approaches and Developmentally Appropriate Practice (DAP).
• Knowledge of secure attachment, child wellbeing and holistic approaches to early childhood care and development.
• Knowledge of safeguarding, child protection, health, safety and hygiene practices for young students.
• Knowledge of the Early Years Foundation Stage (EYFS) framework or other relevant early years curricula.
• Understanding of inclusive education and the ability to meet students' diverse developmental and learning needs.
• Holds a valid teaching licence in an advantage.
• Our Commitment to Safeguarding Amnuay Silpa School, a safeguarding recognised school, is fully committed to safer recruitment and the safeguarding of children and young people. All appointments are subject to an enhanced police check, satisfactory references, and the completion of a self-disclosure form as part of the recruitment process.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Human Resources Development, Good Communication Skills, Education Development, High Responsibilities, Public Speaking, Thai, English

ประเภทงาน:

งานประจำ

• 7 Habits Facilitation: Expertly deliver workshops and coaching sessions centered on The 7 Habits to drive personal and school-wide effectiveness.
• Strategic Coaching: Partner with schools to execute implementation plans aligned with the Leader in Me framework.
• Dynamic Facilitation: Deliver high-energy workshops and coaching (on-site & online) and serve as a keynote speaker for marketing initiatives.
• Client Stewardship: Build long-term partnerships and maintain a high standard of quality and engagement across all LiM schools.
• Global Collaboration: Engage with the FranklinCovey Asia Pacific team to exchange regional insights and participate in international webinars.
• System Innovation: Collaborate with our Agile team to continuously improve delivery systems for nationwide expansion.
• Experience: Minimum 7 years in education (teaching) plus 2+ years in a supervisory/leadership role.
• Education: Master's degree or higher in Education with a stable, proven teaching track record.
• Mindset: High integrity, committed to self-improvement, and a passion for working interdependently.
• Communication: Exceptional verbal and written skills in Thai (English proficiency is a major plus); ability to create compelling presentations quickly.
• Agility: Willingness to embrace constant change and learn new world-class methodologies.
• Flexibility: Ready to travel upcountry (2-5 days/month) and work weekends/school holidays to meet client needs.
• Why PacRim?.
• Global Expertise: Get certified in FranklinCovey's world-class methodologies.
• Impactful Work: Directly influence the future of Thai education and leadership.
• Growth Culture: Join a culture where we "Walk the Talk," practicing the 7 Habits in everything we do.
• Ready to lead the change? Visit www.pacrimgroup.com to learn more and apply.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Teaching

ประเภทงาน:

งานประจำ

• Teaching a wide range and levels of programmes, or specialist area, to an outstanding/good level.
• Prepare teaching and learning strategies with schemes of work and lesson plans.
• Liaise and work in partnership with Minor Hotel practitioners in the development of curriculum, schemes of work, lesson plans and teaching strategies.
• Develop innovative teaching materials and integrate these through various Information Learning Technology platforms.
• Setting, assessing and recording of students' work according to the procedures outlined by the Institute.
• Effective tutoring and supporting individuals, being responsible for classroom management and decision making.
• Timely marking of registers to ensure accurate data and early interventions in relation to attendance.
• Meeting deadlines as timeliness is paramount.
• Developing curriculum to meet the demands of the Hospitality sector and local employers.
• Course moderation and tutor responsibilities.
• Using data effectively to monitor the effectiveness of provision and to identify where early interventions are required.
• Having a flexible approach to attending open evenings, parents' events, promotional events etc.
• Undertaking professional development to keep up to date with legislation, initiatives and good practice.
• Accompanying students on external visits as required.
• Positively contribute to a safe learning and work environment ensuring compliance with Health and Safety, Equality and Diversity and Safeguarding.
• Any other duties commensurate with the post.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• Deliver high quality teaching across a range of Business and Hospitality courses, with a focus on Finance and Accounting, at Levels 3, 4, 5, 6 and 7.
• Design and implement innovative teaching materials, lesson plans, and schemes of work that leverage digital tools and Virtual Learning Environments (VLEs).
• Assess, grade, and provide constructive feedback on student work in accordance with institutional guidelines and assessment policies.
• Provide academic and pastoral support to students; maintain accurate attendance records and implement early interventions to support engagement and success.
• Timely marking of registers to ensure accurate data and early interventions in relation to attendance and use data effectively to monitor the effectiveness of provision and to identify where early interventions are required.
• Strong focus on understanding and the management of data in relation to retention, achievement and student success rates.
• Preparing reports and references for students as necessary.
• Having a flexible approach to attending open evenings, parents' events and marketing / promotional events etc.
• Undertaking professional development to keep up to date with legislation, initiatives and good practice.
• Accompanying students on external visits as required.
• Positively contribute to a safe learning and work environment ensuring compliance with Health and Safety, Equality and Diversity and Safeguarding.
• Any other duties commensurate with the post.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop group training programs that address specific business needs. Develop training manuals that target tangible results. Implement effective and purposeful training methods. Effectively manage the training budget. Plan and organize the training workshop Evaluate organizational performance to ensure that training meets business needs and improves performance. Assess employees' skills, performance and productivity to identify areas of improvement. Drive br ...
• Intensive experiences in Elevator industry (>10 yrs) Good attitude - collaborative, systematic thinking and good team player Have Training Skills and experiences in training Can communicate and provide training in English. This training manager will be Thai; his main duty will be set up technical training structure and conduct training for TH mechanics and engineers. Additionally, he needs to coordinate training needs for offices around Southeast Asia (SEA) countries and to provide training to other SEA field staffs in English (about 20% of his time). If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]. Privacy Policy and Terms: Click on this link to read the Policy and Terms.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Problem Solving, Recruitment

ประเภทงาน:

งานประจำ

• Plan, develop, and deliver training programs focused on products, procedures, and therapies to support commercial, marketing, and enabling functions.
• Gather relevant information and insights required to design training programs; develop course content, training materials, and learning methodologies; and coordinate the creation of supporting training tools and aids.
• Ensure all training programs align with organizational objectives and comply with global training certification requirements.
• Collaborate closely with internal stakeholders to maintain alignment and ensure the effectiveness and relevance of training initiatives.
• Regularly review and update training content and lesson plans to address evolving training needs and ensure technical information remains current and accurate.
• To track the learning outcome and therapy adoption.
• 8+ years of relevant experience in a clinical laboratory environment, clinical training, field sales or support within the medical device or healthcare industry, or equivalent experience.
• OR Associate's Degree with 6+ years of relevant experience.
• OR Bachelor's Degree with 4+ years of relevant experience.
• Demonstrated experience developing and delivering technical or clinical training programs.
• Ability to manage training projects from design through implementation.
• Strong analytical and problem solving skills with the ability to improve processes, systems, or training effectiveness.
• Excellent communication skills with the ability to influence and collaborate with senior internal stakeholders and cross functional teams.
• Experience mentoring or coaching colleagues and coordinating work across project teams.
• Ability to work independently while managing multiple priorities in a dynamic environment.
• Exposure or experience of interventional cardiology is good to have.
• Physical Job Requirements.
• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
• Recruitment Fraud Alert.
• Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
• Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
• If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
• If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
• Medtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Recruitment, Teaching, English, Thai

ประเภทงาน:

งานประจำ

• Deliver engaging and effective Mathematics lessons in English that build student confidence, critical thinking, and problem-solving skills.
• Curriculum Execution.
• Develop and implement lesson plans, learning objectives, and teaching materials aligned with school policies.
• Student Assessment & Evaluation.
• Design and administer assessments, mark assignments and exams, and provide timely feedback, all in compliance with institutional and governmental guidelines.
• Performance Tracking.
• Monitor individual and class-wide performance data to identify learning gaps and adjust instruction accordingly.
• Professional Learning.
• Take part in training programs to strengthen teaching methods, classroom management, and assessment strategies.
• School Engagement.
• Support school-wide events such as open houses and orientations to promote a strong academic community and build meaningful connections with students and families.
• What You'll Bring.
• Bachelor's degree or higher in.
• Education, Mathematics, Engineering or a related field.
• At least 1 year of experience teaching Mathematics to high school students (grades 10-12 / ages 15-19) in Thai schools or International schools in Thailand.
• Excellent command of English (equivalent to IELTS 6.5+, TOEIC 900+, or TOEFL iBT 90+).
• Strong curriculum design skills, with experience in lesson planning and syllabus development.
• Solid understanding of student assessment and educational evaluation practices.
• Cultural awareness and a commitment to creating an inclusive, respectful learning environment for all students.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis, Recruitment, English

ประเภทงาน:

งานประจำ

• Academic Advising.
• Guide students in course selection and academic planning.
• Support students in understanding their learning pathway throughout middle school and high school.
• Ensure students meet academic and graduation requirements.
• Student Monitoring & Intervention.
• Monitor student academic performance, attendance, and behavior.
• Identify students who require additional academic support.
• Generate reports to support academic advising and intervention strategies.
• Pastoral Support.
• Provide counseling, mentorship, and guidance for students' personal and emotional development.
• Safety & Student Welfare.
• Ensure safe guarding and student protection protocols are followed.
• Provide a confidential and supportive space for student concerns.
• Communication.
• Act as a liaison between students, families, teachers, and the school.
• Provide weekly reports regarding student well-being, learning progress, and relevant matters.
• Career & Academic Development.
• Organize student workshops and orientation activities.
• Support students with career exploration and academic goal setting.
• Collaboration.
• Work closely with the Senior Advisor on student cases and operational matters.
• Collaborate with teachers to gain deeper insights into individual student academic progress.
• Student Activities.
• Coordinate and organize non-academic student activities.
• Facilitate at least one student activity per month.
• Bachelor's degree in.
• Education, Psychology, orarelatedfield. A Master's degree is an advantage.
• Minimum 2 years of relevant experience in the student supportfield.
• Strong interpersonal, mentoring, and communication skills.
• Ability to support students in a fast-paced school environment.
• Fluent in English (speaking and writing) with TOEIC or IELTS score required.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others - advancing Thai society together.
• Across 12-plus business units - including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more - we reach hundreds of thousands of learners ev ...
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• Deliver engaging and interactive lessons in Thai language, Thai history, culture and religion in accordance with curriculum standards.
• Foster students' critical thinking, language proficiency, and appreciation for Thai heritage through diverse instructional methods.
• Differentiate instruction to meet the varying needs of students.
• Develop and refine the Thai Studies curriculum to ensure relevance and academic rigor.
• Design formative and summative assessments to measure student learning and progress.
• Prepare and submit assessment reports and student progress evaluations in a timely manner.
• Work closely with the Head of Thai Studies and the academic team to align the Thai Studies program with the school's overall curriculum.
• Participate in department meetings, training sessions, and professional development opportunities.
• Provide input on school events and activities related to Thai language and culture.
• What You'll Bring.
• Bachelor's degree (or higher) in Education (Thai major), Arts (Thai Language), Social Studies, History, Sociology, Thai Studies, or a related field.
• Teaching license from Kurusapa (temporary or permanent) preferred.
• Minimum 1-2 years of teaching experience at the secondary level.
• Strong understanding of curriculum design, lesson planning, and assessment methods.
• Excellent communication and collaboration skills.
• Passion for education and fostering cultural appreciation in students.
• Familiarity with international school settings or bilingual education.
• Ability to integrate technology and innovative teaching methods into lessons.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

ประสบการณ์:

20 ปีขึ้นไป

ทักษะ:

Power point, Teaching, Biology, English, Thai

ประเภทงาน:

งานประจำ

• About the Role.
• Candidates must hold a degree in a Mathematics or Science discipline, be a Native Speaker from the US, CA, UK, IRE, AUS, NZ or SA, and have a genuine enthusiasm for both their subject and classroom teaching. As a SINE EP teacher, you'll blend SINE's high-quality resources with external materials to deliver lessons aligned with the Thai curriculum. We provide textbooks, workbooks, and PowerPoint lesson templates to support you in crafting engaging lessons for your students. Our team provides comprehe ...
• To apply, you must meet the following.
• qualifications: Native English Speaker: Citizens of Australia, Canada, Ireland, New Zealand, South Africa, the UK, or the USA.
• Bachelor's degree from an accredited university in a Mathematics or Science field (e.g., Physics, Biology, Mathematics, Engineering) Experience: Prior teaching experience is required Age: 55 years of age or under If you are ready to make an impact, bring your passion for teaching, and become part of a supportive and experienced team in Thailand, apply today to join SINE's English Program!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

E-learning

ประเภทงาน:

งานประจำ

• Training Strategy & Planning.
• Develop an annual training plan for frontline clinic staff, aligned with business priorities and branch requirements.
• Conduct training needs analysis using employee performance data, branch feedback, quality-control findings, and operational results.
• Identify capability gaps and recommend practical training solutions.
• New Joiner & Onboarding Training.
• Design and deliver structured onboarding programs for new clinic staff.
• Cover essential topics such as company and brand knowledge, service standards, basic product knowledge, POS systems, and operational workflows.
• Support new employees throughout the learning process and ensure they become clinic-ready within the agreed timeframe.
• Create an encouraging learning environment where new employees feel comfortable participating and asking questions.
• Recurrent & Skill-Upgrade Training.
• Plan and deliver refresher and skill-development training for existing clinic staff.
• Training topics may include customer service, selling skills, customer communication, POS updates, VIP protocols, and complaint handling.
• Work closely with the Retail team and Branch Managers to address specific service or performance gaps.
• Provide practical coaching and constructive feedback that helps employees improve with confidence.
• Related Training Program.
• Product Knowledge Training.
• Collaborate with doctors, medical advisors, Retail, and Marketing teams to develop product knowledge training for treatments such as Botox, fillers, lasers, injections, and wellness services.
• Translate clinical and technical information into clear, practical, and easy-to-understand content for frontline employees.
• Update training materials whenever products, services, or treatment protocols change.
• Quality, Safety & Sterilization Training.
• Ensure clinic staff are properly trained in sterilization techniques, infection prevention, and safety procedures.
• Coordinate with the Doctor team on regulatory, safety, and compliance-related training.
• Reinforce consistent understanding and application of clinic standards across branches.
• System & Process Training.
• Lead training on POS systems, booking, billing, inventory-related tasks, operational procedures, and SOPs.
• Ensure employees understand and correctly follow required workflows and documentation.
• Simplify complex processes through clear explanations, demonstrations, and practical exercises.
• Training Development.
• Design and implement new training formats, including e-learning modules, videos, quizzes, short lessons, role-playing activities, and on-the-job learning.
• Develop engaging training materials that are practical and appropriate for frontline clinic staff.
• Continuously improve training content based on learner feedback and business requirements.
• Evaluation & Reporting.
• Measure training effectiveness through pre- and post-training assessments, feedback surveys, observation, and operational performance indicators.
• Monitor relevant indicators such as sales conversion, customer satisfaction, service quality, and error rates.
• Prepare regular training reports and recommendations for Operations management.
• Team Leadership & Collaboration.
• Lead the internal training team and/or external trainers.
• Allocate training resources and coordinate schedules across multiple branches.
• Coach trainers to deliver sessions in a consistent, engaging, and learner-friendly manner.
• Work closely with Retail, Branch Managers, Operations, CRM, Marketing, and Doctor teams to align training content and schedules.
• Education.
• Bachelor's degree in any field.
• A degree related to Education, Human Resource Development, Nursing, Health Science, Business, Hospitality, or Service Management is an advantage.
• Experience.
• At least 3 years of experience in training, learning and development, or a related role.
• Hands-on experience delivering classroom, workshop, or on-the-job training for frontline employees.
• Experience in retail, clinics, healthcare, beauty, wellness, hospitality, or other customer-facing businesses is highly preferred.
• Experience coordinating training across multiple branches or locations is an advantage.
• Previous experience leading trainers or coordinating a training team is preferred.
• Systems & Tools.
• Proficient in PowerPoint and Excel or Google Sheets for training plans, materials, and reports.
• Comfortable using digital tools for online training, video content, quizzes, and learning-material distribution.
• Leadership & Communication.
• Strong presentation, facilitation, and storytelling skills.
• Able to explain complex information in a simple, practical, and engaging way.
• Confident speaking in front of groups and encouraging participation.
• Able to plan and manage training schedules across multiple branches.
• Clear communication skills in Thai and English, both written and verbal.
• Personal Attributes.
• Genuinely enjoys teaching, coaching, and helping others develop.
• Warm, approachable, positive, and easy to communicate with.
• Patient and supportive when learners require additional explanation or practice.
• Creates a welcoming learning environment where employees feel comfortable asking questions.
• Energetic and engaging, with the ability to make training sessions enjoyable and practical.
• Structured, disciplined, and detail-oriented.
• Creative and open to new training approaches.
• Willing to learn aesthetic and clinical products and translate technical information into simple, practical lessons.
• Life at Aura.
• Semi-flexible Office hour: 9.30-18.30.
• Smart Casual Dress Code.
• 2-min walk from BTS Chongnonsi (Sathon).
• Annual vaccination.
• Premium Health and Life insurance with Family Benefits.
• High yield, high pop up Provident Fund plan.
• Child Education Benefits.
• Travel allowance.
• Clinic service for free or at great cost.
• Extra Benefits to keep your Professional Look and Feel Fit.
• Free lunch/breakfast on select days.
• Positive-energetic teammates.
• Entertainment zone; Nintendo switch, PS, Board games etc.
• Shower room with hotel amenities.
• Luxury massage chair to keep office syndrome away.
• Sleep box, take a rest and get up with fresher energy.
• and much more!.
• Explore us at IG: life.at.aura.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, English

ประเภทงาน:

งานประจำ

• Project Management and Business Development - 80%.
• Support the CEO and C-level in project management and steering business opportunities, partnerships, strategic and growth initiatives.
• Lead and coordinate strategic projects from planning through execution and completion, ensuring objectives, timelines, budgets, and deliverables are achieved.
• Develop business proposals, presentations, business cases, project plans, and management reports.
• Conduct research and analysis on markets, competitors, customers, business trends, and potential partners to support business operations.
• Coordinate with cross-functional teams and stakeholders to ensure projects move forward effectively and according to plan.
• Manage and monitor project progress, identify risks, issues, and dependencies, and proactively propose solutions to management.
• Follow up with relevant stakeholders on action items and ensure commitments are delivered on time.
• Support the development and implementation of strategic initiatives across Wave Exponential, Wave.
• Education, and other businesses within the Group.
• Assist in evaluating potential partnerships, collaborations, investments, and commercial opportunities.
• Prepare financial, operational, and business analyses to support strategic decision-making.
• Work closely with senior management to translate strategic direction into clear action plans and measurable outcomes.
• Prepare regular project updates and executive-level summaries for management review.
• Coordinate meetings, workshops, and discussions related to strategic projects and ensure effective follow-up.
• Integrate sustainability and ESG principles into relevant strategic and operational projects to align with the company's long-term goals.
• Executive Assistant to CEO - 20%.
• Provide high-level executive support to the CEO in managing priorities, schedules, meetings, and follow-up activities.
• Manage and coordinate the CEO's calendar, appointments, meetings, and business engagements.
• Prepare meeting agendas, presentations, briefing materials, reports, and other documents for executive meetings.
• Attend selected meetings and maintain clear records of key decisions, action items, and follow-ups.
• Coordinate communication and follow-ups between the CEO and internal/external stakeholders.
• Ensure important deadlines, commitments, and executive action items are tracked and completed.
• Handle confidential and sensitive information with a high level of discretion and professionalism.
• Act as a key coordination point between the CEO, C-level, Head Functions, and other stakeholders when required.
• Support the CEO with ad-hoc strategic and administrative assignments.
• Bachelor's degree or higher in Finance, Economics, Marketing, Business Administration, or a related field.
• 5+ years of experience in Business Development, Project Management, Strategy, Management Consulting, Executive Assistant, or a combination of these areas.
• Proven experience managing cross-functional projects from concept to execution.
• Strong understanding of business operations, commercial models, and business development principles.
• Demonstrated business acumen with the ability to understand financial, commercial, and operational implications.
• Previous experience supporting C-level executives, CEOs, Managing Directors, or high senior management is highly preferred.
• Strong skills in project planning, organization, prioritization, and stakeholder management.
• Excellent analytical and problem-solving skills.
• Strong presentation and business communication skills.
• Excellent command of English, both written and spoken.
• Can work well under pressure with strict timeline.
• Advanced proficiency in Microsoft Office, particularly PowerPoint and Excel.
• Experience preparing business presentations, management reports, project dashboards, or business cases is an advantage.
• Key Competencies.
• Business Acumen - understands how businesses create value and can connect projects to business objectives.
• Project Management - able to structure, manage, and drive multiple projects simultaneously.
• Strategic Thinking - able to see the bigger picture while maintaining attention to execution details.
• Executive Presence - confident and professional when working with CEOs and senior stakeholders.
• Ownership & Accountability - takes responsibility for outcomes rather than simply completing assigned tasks.
• Stakeholder Management - able to influence and coordinate people across different teams and levels.
• Problem Solving - proactive in identifying issues and developing practical solutions.
• Communication - communicates clearly, concisely, and professionally with senior management.
• Organization & Prioritization - able to manage changing priorities in a fast-paced environment.
• Confidentiality & Discretion - demonstrates sound judgment when handling sensitive business and executive information.
• Adaptability - comfortable working across different businesses, projects, and functions.
• What Success Looks Like.
• Help the CEO move strategic projects from ideas to execution.
• Ensure key business initiatives are properly planned, coordinated, and delivered.
• Provide management with accurate, timely, and actionable business information.
• Identify opportunities that can contribute to business growth and development.
• Improve cross-functional coordination and project execution.
• Enable the Group CEO to focus more effectively on strategic priorities through strong executive support.
• Successfully map out key ongoing strategic initiatives, establish a centralized project tracking dashboard for the CEO, and integrate smoothly with cross-functional Heads.
• Why Join Wave Exponential?.
• This role offers an opportunity to work closely with Group-level leadership and gain exposure to multiple businesses and strategic initiatives. It is ideal for someone who wants to move beyond a traditional Executive Assistant position and play a more active role in business development, strategy, project management, and executive decision-making.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• จัดทำงบประมาณในส่วนที่เกี่ยวข้องกับงานภาคสนาม อาทิ น้ำมันเชื้อเพลิง ยางรถบรรทุก การซ่อมบำรุงยานพาหนะ การซ่อมบำรุงสถานที่การฝึกอบรมปฎิบัติ อุปกรณ์ที่เกี่ยวกับการเรียนการสอนฯลฯ เพื่อนำเสนอผู้บังคับบัญชาพิจารณา.
• มีส่วนร่วมจัดทำและปรับปรุงเนื้อหาหลักสูตรการขับขี่รถ รถบรรทุก รถฟอร์คลิฟท์ทุกประเภท รถจักรยานยนต์ ตลอดจนการกำหนดบททดสอบทั้งภาคทฤษฎีและปฎิบัติ.
• วางแผนจัดตารางการเรียนการสอนให้กับกลุ่มครูผู้ฝึกสอน การศึกษาวิเคราะห์กลุ่มผู้เรียน เพื่อนำข้อมูลมาใช้ในการวางแผน การจัดการเรียนรู้ ต่อผู้รับการฝึกสอนการกำหนดจำนวนรุ่นใน ...
• ประเมินและวิเคราะห์ผลการเรียนการสอนกับกลุ่มผู้รับการฝึกสอน เพื่อหาแนวทางแก้ไข ตลอดจนการซ่อมเสริมหรืออาจถึงขั้นปรับแผนการเรียนการสอน เพื่อให้ผู้รับการฝึกสอนเป็นนักขับที่ดีและมีประสิทธิภาพ.
• จัดและจำแนกกลุ่มผู้รับการฝึกสอนในเรื่องการตรวจวัดสมรรถภาพ แบ่งกลุ่มผู้ที่มีผ่านการตรวจ หรือผู้ที่พบความผิดปกติในแต่ละประเภทผลตรวจเพื่อสรุปนำเสนอหัวหน้าทีมลำดับต่อไป.
• ตรวจสอบผลการรายงานสรุปผลการเรียนการสอนประจำสัปดาห์และประจำเดือนจากทีมงานครูผู้ฝึกสอน รวมถึงการส่งผลทดสอบและสรุปผลการเรียนการสอนให้ฝ่ายทะเบียนเพื่อบันทึกและติดตามผลต่อไป.
• รวบรวมสรุปรายงานผลการเรียนการสอนประจำเดือนเพื่อนำเสนอเป็นรายงานผลการดำเนินงานของกลุ่มครูผู้ฝึกสอน.
• จบการศึกษาประถมศึกษา,มัธยมศึกษาตอนปลาย, ประกาศนียบัตรวิชาชีพชั้นต้นและชั้นสูง จนถึง อุดมศึกษา.
• ปฎิบัติการด้านขนส่งหรือมีความรู้ความเข้าใจในงานขนส่ง การขับขี่ปลอดภัยและประหยัดน้ำมันไม่ต่ำกว่า 10-15 ปี.
• มีความรู้ความเข้าใจเนื้อหาหลักสูตรการขับขี่อย่างปลอดภัยและประหยัด.
• มีความรู้และทักษะการขับขี่รถทุกประเภทตั้งแต่รถเล็กจนกระทั่งรถบรรทุกขนาดใหญ่.
• มีพื้นฐานด้านการบำรุงรักษาเบื้องต้นและการทำงานของเครื่องยนต์กลไกระดับหนึ่ง.
• มีทักษะในการสื่อสาร การเจรจาต่อรอง การบริหารทีมและการโน้มน้าวให้เกิดความร่วมมือ.
• มีทัศนคติในเชิงบวก.
• ความรู้ความสามารถในการบริหารจัดการความเสี่ยงได้.
• มีความรู้ในพรบ.ขนส่งฯและกฎกระทรวง ตลอดจน พรบ.คุ้มครองแรงงาน.
• มีทักษะในการจัดลำดับความสำคัญของงาน ความสามารถในการสอนงาน(Coaching) ได้อย่างดี.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Lead the design and execution of comprehensive learning and development strategies that support business objectives, brand standards, and operational excellence.
• Develop competency frameworks, career development pathways, and succession-focused learning journeys across all operational levels.
• Establish and continuously enhance training systems, ensuring consistency, scalability, and measurable business impact.
• Design and facilitate world-class Luxury Hospitality, Fine Dining Service, and Guest Experience programs.
• Operational Excellence & Service Standards.
• Drive operational consistency and service excellence across all restaurant locations through structured audits, coaching, and performance improvement initiatives.
• Evaluate operational gaps and implement sustainable solutions to elevate service quality and execution standards.
• Develop and maintain SOPs, Sequence of Service, and signature service rituals that reinforce the brand's premium positioning.
• Lead training and operational readiness programs for new restaurant openings and business expansion projects.
• Leadership & Talent Development.
• Partner with operational leaders to develop high-performing Restaurant Managers, Supervisors, and service teams.
• Establish a robust Train-the-Trainer framework to ensure effective knowledge transfer and training sustainability.
• Strengthen leadership capabilities, coaching culture, and service mindset across the organization.
• Support talent identification, succession planning, and future leadership development initiatives.
• Guest Experience & Hospitality Culture.
• Champion a culture of exceptional hospitality that reflects luxury dining and premium guest experience standards.
• Develop Emotional Hospitality and Personalized Service capabilities to create memorable guest experiences.
• Analyze guest feedback, service trends, and customer insights to drive continuous improvement.
• Design and implement effective service recovery frameworks aligned with luxury hospitality expectations.
• Performance Management & Business Impact.
• Establish training KPIs, performance metrics, and evaluation frameworks to measure learning effectiveness and operational outcomes.
• Monitor service performance, productivity, and team capability development through data-driven analysis.
• Prepare strategic reports, insights, and recommendations for senior leadership to support organizational growth and operational excellence.
• Ensure all learning initiatives contribute to measurable improvements in guest satisfaction, employee performance, and business results.
• Bachelor's degree or higher in Hospitality Management, Hotel Management, Human Resource Development (HRD), Business Administration, or a related field.
• Minimum 8 years of experience in the Hospitality, Restaurant, or Fine Dining industry.
• Proven experience in Training & Development and/or Restaurant Operations.
• Experience managing teams across multiple branches or locations will be an advantage.
• Prior experience in a Michelin-starred restaurant, luxury hotel, or premium dining establishment will be highly preferred.