เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, YouTube

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
• 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience using Google and YouTube advertising solutions.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Business Development, YouTube

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 8 years of experience with digital advertising, consultative sales, business development, or digital marketing.
• Experience in identifying and partnering in brand agreements and advertising agreements.
• 5 years of experience in a sales-focused business development or account management role within the influencer marketing and social advertising environment.
• Experience in managing relationships with Holding Companies or Influencer Marketing Agencies (IMAs), with the knowledge of their services, structures and decision-making processes.
• Ability to work in a changing technical environment.
• The team enables creative and creator partners to produce lighthouse advertising that accelerates business growth. The team s purpose is to empower these partners to unlock the full value of Google in the golden era of AI-powered advertising.
• In this role, you will enable influencer marketing agencies to capture the full value of YouTube s creator ads solutions. You will be responsible for a portfolio of agencies, driving growth through enablement and roll-out of creator ads solutions. You will have an excellent commercial acumen and will be an excellent communicator and manager of cross functional programs internally and externally. You will be driving growth, building relationships, and identifying and converting sales opportunities within the digital advertising environment.
• This is a fixed-term contract (FTC) role starting in April 2026 and concluding in December 2026. As an FTC, you will be a direct employee of Google for the duration of the term.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage with agencies and Influencer Marketing Agencies (IMAs) to drive the adoption and use of Google advertising products within influencer marketing campaigns and deliver sales and agreement goals.
• Work with agency partners to help them have the capabilities, integrations and solutions to drive forward creator related advertising with YouTube.
• Work across multiple teams at Google including the sales and YouTube partnerships team to ensure the success of influencer ads programs through the partner agencies.
• Identify and pursue new opportunities to expand YouTube's influencer and creator ecosystem.
• Demonstrate the value within creator related ad solutions. Be knowledgeable of the social landscape in Southeast Asia.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Salesforce, Mandarin, English

ประเภทงาน:

งานประจำ

• Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
• Identify customers specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
• Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while priorit ...
• Accurately log all internal and external customer issues in SiteMinder s CRM tool (Salesforce).
• Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
• Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
• Test compatibility of new features with existing product functionalities and document observations and outcomes.
• Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
• Identify opportunities to improve support processes and take ownership of driving process enhancements.
• What you have .
• Fluency in English and Mandarin (spoken and written) with the confidence to engage diverse customers.
• Technical aptitude, ideally within hospitality or hotel tech, with the ability to troubleshoot browser and connectivity issues.
• Experience in a fast-paced, high-volume support environment with SLA/KPI targets.
• Strong analytical mindset. Able to quickly identify root causes and deliver smart, effective solutions.
• Comfortable navigating multiple systems simultaneously while staying organized and detail-focused.
• A natural communicator who can simplify technical concepts for non-technical users.
• Proactive, commercially aware, and motivated by team success.
• Thrives in a remote or hybrid setup and takes full ownership of outcomes.
• Flexible to work shifting schedules, including weekends and holidays; must be based in Thailand or Malaysia.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, English

ประเภทงาน:

งานประจำ

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer.
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations.
• What you will bring.
• 3-5 years of experience in Sales, Business development, Key account, Away from Home position working with FMCG or Food & Beverage Company manage Food Service, B2B, OEM factory, HORECA, Food & Beverage, etc.
• Bachelor s degree or master s Degree in any field or Food Science is a plus.
• Good in Thai and English communication skills.
• Knowledgeable in computer program MS Office.
• Positive attitude, passion, fighting spirit result-oriented and able to work under pressure.
• Customer-facing roles.
• Growing revenue and market share.
• Delivering results and problem solving.
• Understanding multiple customers, go-to market strategies, structure and business practices.
• Negotiating and influencing skills.
• No Relocation support available Business Unit Summary.
• Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• Job Type.
• Regular Account Management Sales

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to communicate in English and Thai fluently to support client relationship management in this region.
• Experience promoting technical solutions in Cloud AI.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).
• Experience building technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Platform Customer Solutions Consultant, you will partner with sales teams to differentiate Google Cloud Platform (GCP) to the customers and serve as the customer s primary technical partner and advisor, engaging in technical-led conversations to understand business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use the expertise to architect cross-pillar cloud solutions that solve business issues. You will drive the technical win and define the delivery and consumption plans to engage with technical and business leaders, and present solutions. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Develop and own the technical account plan and strategy, participate in planning and support the business goals.
• Combine sales, programming, and solutions architecture expertise to prove the value of GCP across the portfolio through demos, pilots and workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, and continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, provide support to cross-functional teams during ramp, delivery, migration or implementation phases.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with foundational cloud technologies and service provider ecosystems and business models.
• 8 years of experience working in a partner or channel manager role.
• Experience working with service providers or solution integrator ecosystems.
• Ability to communicate Thai and English fluently as this is a customer-facing role that requires interactions with local stakeholders.
• Experience partnering with solutions providers, system integrators, or managed service providers.
• Experience with technology implementations of cloud solutions for customers.
• Experience with consumption business models, cloud economics, and partner agreement constructs.
• Experience delivering presentations to executive-level audiences, including at customer, partner, or industry events.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Partner Development Manager for Enterprise customers, you will be responsible for the sales organization by identifying the right partner, based on partner capabilities and capacity, to progress opportunities and drive consumption. You will build and maintain an understanding of Google Cloud s partner ecosystem, market dynamics, and go-to-market (GTM) strategies for both partner and direct sales by industry and segment. You will manage and optimize the performance of the partners you align to opportunities, ensure early engagement in the business process, ensure delivery quality, and drive optimal end-customer outcomes while balancing expansion of the local partner ecosystem.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Manage partner business performance and map partner capabilities/priorities with Google's goals and strategies to meet quarterly business targets; drive quarterly business reviews with key service partners and leadership.
• Drive executive connections with regional sales leadership and partner leadership.
• Help partners grow their Google practice and product portfolio through joint development of solutions and services; develop and provide custom presentations on GCP technologies to partners to help them scale the joint business.
• Drive partners to build a partner sourced pipeline, nominate partners to receive inbound/outbound leads, and ensure overall pipeline tracking accuracy and health; drive and support regional demand generation activities/events with partners and support regional engagement with strategic global and regional partners.
• Promote strategy at key industry events and shape industry agenda and standards, shape Google s approach to partnership strategy with stakeholders.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• Managed escalated cases from buyers, sellers, and platform users, including walk-in customers.
• Handled backlogs, high-risk cases, and complex complaints with professionalism and a service-oriented mindset.
• Analyzed issues to identify root causes and monitored contact trends to prevent recurring problems.
• Coordinated with cross-functional teams to develop effective end-to-end solutions.
• Communicated effectively with dissatisfied customers and proposed appropriate resolutions.
• Supported management by preparing escalation reports and providing recommendations for process improvements.
• Requirements: Minimum of 3 years experience in customer service and escalation handling (experience in E-Commerce or Tech industries is a strong advantage).
• Skilled in managing complex and high-stakes customer cases involving Shopee buyers, sellers, and users.
• Strong analytical, problem-solving, and negotiation skills with the ability to manage critical situations effectively.
• Experience in face-to-face service or handling walk-in customers is an advantage.
• Excellent coordination and communication skills across teams and with stakeholders.
• Fluent in Thai with professional working proficiency in English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, English

ประเภทงาน:

งานประจำ

• Monitor and continuously improve service processes in alignment with HQ guidelines and local CE BU requirements.
• Improve service coverage, service quality, and turnaround time to meet defined service targets.
• Analyze service network coverage and conduct benchmarking against key competitors.
• Establish and develop new authorized service dealers in weak or uncovered areas.
• Conduct service center audits and control service quality based on global standards and service operation KPIs.
• Service Center Improvement Deploy global guidelines for standard CE service center operations, including the implementation of innovative systems to track repair status & enhance visibility for customers and internal stakeholders.
• Monitor service KPIs and provide structured feedback, corrective actions, and improvement solutions to service centers.
• Conduct regular business and performance review meetings with service center owners.
• Sales Support & Premium Service Operations Manage and improve Premium Service operational performance with a strong focus on speed, quality, and customer experience.
• Enhance service quality through standardized operating procedures & engineer qualification control.
• Design and implement new Premium Service schemes aligned with customer pain points to drive sell-out & service revenue growth.
• Sales Collaboration & VOC Management Respond promptly to sales-related VOC and cross-functional collaboration projects.
• Support sales initiatives through close coordination and joint problem-solving activities.
• Conduct onsite visits to key dealers to collect customer VOC and translate insights into actionable service operation improvements.
• Skills and Qualifications Bachelor s degree or higher.
• At least 5 years of working experiences in Customer Service/After-Sales Service field.
• Great customer service skills and experienced with on-site deliver exclusive service to customer.
• Communication in Thai and English - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Ability to work on-site independently and as a team.
• Results Orientation - proven ability to set and exceed established targets and willing to go the extra mile to ensure Customer Satisfaction.
• Ability to work in a multi-cultural environment.
• Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines.
• Adaptability to Change - able to be flexible and supportive, react swiftly to, and able to positively and proactively assimilate change in a rapid growth environment.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Procurement, English

ประเภทงาน:

งานประจำ

• Manage and coordinate the end-to-end tender submission process for healthcare products..
• Prepare and compile tender dossiers and supporting documents to ensure accuracy and compliance with tender requirements..
• Coordinate with cross-functional teams including QA, RA, Product Management, Key Account Management, and Sales to ensure successful tender submissions..
• Work closely with the marketing team to identify product strengths and develop competitive tender strategies..
• Communicate with customers and stakeholders to understand pricing and performance criteria in tender processes..
• Support tender submissions across different procurement methods such as e-bidding, specific method, selection method, and price survey..
• Track and follow up on sample submissions and related documentation, ensuring records are properly maintained..
• Bachelor s degree in Pharmacy, Life Sciences, Healthcare, or related field..
• Experience at least 2-3 year in tender management, pharmaceutical or healthcare industry is preferred..
• Understanding of government or hospital tender processes is an advantage..
• Strong coordination, communication, and documentation skills..
• Detail-oriented with the ability to manage multiple deadlines..
• Good command of English and Thai.
• Requisition Number: 230019 Job Function: Sales

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Research, Electronics, English

ประเภทงาน:

งานประจำ

• Drive business growth by filtering and qualifying leads, quickly building a pipeline of opportunities.
• Conduct thorough research to gain a deep understanding of prospect industries and clients.
• Independently lead the sales approach to vertical partners and targeted clients, aiming to meet or exceed sales targets.
• Maximize growth opportunities from existing partners, ensuring strategic plans and activities are in place to meet projections, and develop contingency plans to address challenges.
• Oversee the end-to-end sales and implementation process to ensure successful deal delivery.
• Employ an innovative approach to business development and partnership building.
• Strengthen channels and improve processes through continuous development.
• Collaborate with channel partners to achieve business plans.
• Identify opportunities for change and effectively convey the need for change.
• Develop and execute strategic sales strategies to achieve target growth and revenue numbers.
• Stay updated with current market trends and conditions, maintaining a strong network within the consumer electronics industry.
• Manage operational efficiency and capital budgets.
• Perform other duties as assigned by management.
• Skills and Qualifications
• Qualifications Bachelor s degree or higher in business administration, marketing, management, or related fields.
• Minimum 10 years of proven experience in IT or related products, with at least 5 years in a managerial role.
• Experience in Global IT/Telecommunication Business (Vendor or Key Distributor) is an advantage.
• Strong network in large corporations, telecommunication, government, finance, construction, private sectors, and channel management.
• In-depth knowledge of corporate market needs and skilled in addressing them.
• Highly organized and motivated, with a strong track record of building a sales pipeline and exceeding targets.
• Excellent communication and negotiation skills, with high presentation proficiency.
• Strong business acumen for developing and executing complex deal constructs.
• Ability to thrive in a dynamic team environment and perform under tight schedules and high pressure.
• Proficiency in both spoken and written English and computer literacy.

ทักษะ:

Contracts, Research, Creativity, English

ประเภทงาน:

งานประจำ

• Handle the daily business operation and achieve sales target;.
• Work as liaison between vendors and organization.
• Provides specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training.
• Review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters.
• Build and maintain positive relationships with vendors and monitor vendor performance.
• Forecast and analyze market and product trend;.
• Research invoice and contractual issues and resolve discrepancies. Position may or may not be on sales commission plans.
• Degree holder or equivalent level in any disciplines, preferably in IT or related disciplines.
• Minimum of 3 years or above experience in product management, preferably in IT distributor environment.
• Knowledge on B2B channel sales experience would be an advantage.
• Knowledge in Lenovo/NVIDIA/NETAPP products would be a plus.
• Strong communication and presentation skill.
• Good creativity and analytic skill on product management.
• Able to work under pressure and independently.
• Able to communicate in English.

ทักษะ:

Compliance, Finance, Japanese

ประเภทงาน:

งานประจำ

• Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients buying process.
• Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
• Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Presents new and additional offerings to clients.
• Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
• Builds relationships with clients and displays an interest in and knowledge of the client environment.
• Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
• Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
• Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
• Adheres to Finance standards and procedures to reduce costs and report associated risk.
• To thrive in this role, you need to have: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
• Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Academic qualifications and certifications: Relevant High School Diploma or Certification.
• Required experience: Solid experience in a similar role in a similar environment.
• Solid sales and client engagement experience.
• Solid experience negotiating with clients and vendor.
• Solid experience analyzing commercial information.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Provide day-to-day customer experience support across multiple channels (e.g. call center, email, chat, digital platforms).
• Handle and resolve customer issues, inquiries, and complaints in a timely and professional manner.
• Analyze customer feedback, tickets, and service data to identify recurring issues and improvement opportunities.
• Coordinate with internal teams (IT, Operations, Product, Marketing) to support issue resolution and service enhancements.
• Support CX process documentation, service workflows, and standard operating procedures (SOPs).
• Assist in monitoring service performance against SLAs, KPIs, and CX metrics (e.g. CSAT, NPS).
• Prepare reports and insights for stakeholders on customer experience trends.
• Support CX initiatives, pilots, and improvement projects as assigned.
• Bachelor s degree in Business, Marketing, Communications, IT, or related fields.
• 2-5 years of experience in customer support, service operations, or CX-related roles.
• Strong communication and problem-solving skills.
• Experience working with CRM, ticketing, or customer support systems.
• Ability to work in a fast-paced, client-facing environment.
• Good analytical skills with attention to detail.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Legal, Compliance, English

ประเภทงาน:

งานประจำ

• Has a deep understanding of PAH patient journey, Key customers (Physician and Nurses), external environment, and competitors of responsible territory.
• Identifies the pain points and unmet needs in the PAH patient journey at account level and partner with cross functional teams on the development, design and implementation of the solutions.
• Develops a territory & account business plan to identify opportunities and to ensure the achievement of business objectives e.g. listing plan, sales targets.
• Data-Driven Analysis and Planning: Collaborates with cross functional team to analyze both internal and external data to support business planning and implementation and capture accurate data on customer's side.
• Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to support sound clinical discussions with target HCPs.
• Implements a territory and account business plan to achieve assigned targets (both sales & qualitative).
• Coordinates with Franchise Lead and relevant Cross functional team to deploy approved promotional materials and activities; coordinates direct promotion programs.
• Complete product listing process in hospital with identified PAH centers.
• Update customer database and target segmentation continuously.
• Executes effective call plans by developing individualized and orchestrating the Omni-channel Customer Engagement (OCE) plan.
• Display professional engagement during interaction with customers and bring better health outcomes for HCPs and PAH patients.
• Successfully complete all training requirements, including product examinations.
• Tracks and monitors business plan implementation and objectives e.g. sales target, market share growth, budget management (monthly, quarterly and YTD) and prepares sales forecasting / planning.
• Maintain accurate customer call records and ensure all data entered into Veeva system.
• Reporting in timely & accurate manner.
• Works within Integrity & ensures all processes are done in compliant with company s medical-legal and compliance framework / SOP and ensures those around him/her do the same.
• Education: Bachelor s Degree in Pharmacy, Science, or related field.
• Languages: Fair command of English communication.
• Preferable at least 2 years of relevant experience in sales/customer-facing with preference in the healthcare/pharmaceutical industry.
• Experience in cardiology, pulmonology or rare disease business is preferred.
• Be able to travel, country work, after hours and occasional weekend work.
• Be able to understand customer needs and gaps with strong customer focus.
• Experience within the pharma industry in identifying patient journey, implementing customer solutions and digital innovation to address pain points and leading better healthcare outcomes are preferable.
• Strong and proactive business result focus and proven ability to provide insights that increase business growth.
• Positive attitude with growth mindset, speak-up and constructive feedback.
• Proven team player and able to work with all cross-functional teams.
• Account Management, Account Management, Account Planning, Adaptability, Business, Business Planning, Cross-Functional Collaboration, Customer Feedback Management, Customer Insights, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Market Share Analysis, Pharmaceutical Sales Training, Pulmonary Arterial Hypertension, Sales Calls, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training, Stakeholder Engagement, Strategic Initiative {+ 1 more}
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Hybrid
• 05/31/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R391050.

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ประเภทงาน:

งานประจำ

• Manages pre-sale and/or post-sale technical support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions.
• Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability.
• Works with marketing and product managers to define new products and may provide insight from the field back to these groups.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
• Established and productive professional individual contributor.
• Works independently with general supervision. Problems faced are difficult and may be complex.
• May influence others within the job area through explanation of facts, policies and practices.Works on moderate to complex projects.
• Uses company standard policies and procedures to resolve a variety of issues.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Receives moderate level of guidance.
• Work is reviewed for soundness of judgment and overall accuracy.General proficiency with various tools, systems, and procedures required to accomplish the job.
• May need to consult with Senior/Specialist staff members on some technical issues.
• A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1-year position specific experience.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Excel, Power BI

ประเภทงาน:

งานประจำ

• Lead and maintain regular dashboards and reports to track core e-commerce KPIs such as Sales, Page Views (PV), Conversion Rates (CR) across all online channels.
• Manage e-commerce P&L reports and deliver e-commerce strategic insights from P&L perspective.
• Responsible in planning and forecasting total e-commerce demand and P&L simulation.
• Analyze performance data and generate actionable insights to support the e-business development teams in optimizing sales strategies.
• Consolidate and analyze stock availability reports from each platform to support daily business functions.
• Monitor pricing trends and ensure competitiveness of official stores compared to marketplace sellers and key competitors.
• Collaborate with Finance on key P&L processes including trade spend forecasting, accruals management, and claim validation.
• Ensure data accuracy across all reports and continuously improve the data collection and reporting process.
• Support strategic projects through in-depth data analysis and other Ad-hoc analysis.
• The experience we're looking for.
• RequirementsBachelor's degree in business, Economics or related fields.
• 3-5 years of working experience. Prior experience working with leading FMCG companies or e-commerce platforms is an added advantage.
• Excellent analytical and data interpretation skills; able to draw conclusions and make recommendations from complex data sets.
• Familiar with corporate finance and P&L management; understand fundamental finance elements and derive business recommendations.
• Proficient in Excel (pivot tables, XLOOKUPs, advanced formulas); experience with data visualization tools (e.g., Power BI) is a plus.
• Able to multitask, prioritize effectively, and perform under pressure in a fast-paced, results-oriented environment.
• Strong interpersonal and communication skills; ability to collaborate effectively across teams.
• The skills for success.
• Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, stakeholder engagement.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ทักษะ:

Business Development, Market Research, Research, English

ประเภทงาน:

งานประจำ

• Identify, develop and execute comprehensive strategic projects for Online business including to SC+ Premium (Samsung Care Plus Premium, subscription-based service), Long-term Installment programs and other initiatives, aligning with overall company objectives and market opportunities.
• Conduct thorough market research and competitive analysis to identify growth opportunities, customer needs, and potential partnerships.
• Define target customer segments and tailor product offerings and launch strategies f ...
• Program Launch & Execution: Lead the project management and execution from conception to post-launch optimization.
• Coordinate and collaborate extensively with cross-functional teams including Product Management, Marketing, Legal, Finance, IT, Customer Service, and Sales to ensure seamless integration and successful go-to-market.
• Develop detailed launch plans, including timelines, resource allocation, and key performance indicators (KPIs).
• Commercialization & Growth: Define pricing strategies, sales models, and product strategy for all potential channels.
• Monitor program performance post-launch, analyze data and provide insights to identify areas for improvement and optimization.
• Propose and implement initiatives to drive customer acquisition, retention, and revenue growth.
• Partnership Management: Identify potential strategic partners (such as bank partners, telco services, retailers) and explore business and/or crm opportunities to drive sales growth for Samsung.com.
• Establish strong relationship with continuous engagement with top tier partners to increase number of active user and sales via samsung.com partner program site.
• Work with internal teams to provide special offers or promotion for partners.
• Negotiate deals and support from partners to drive growth for both parties.
• Skills and Qualifications
• Qualifications: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. MBA is a plus.
• Minimum of 10 years of progressive experience in business development and partnership, or D2C management, preferably within the consumer electronics, financial services, or telecommunications industry.
• Proven track record of successfully launching new products or services, especially in a D2C environment.
• Strong understanding of subscription business models and/or consumer financing programs.
• Excellent project management skills with the ability to lead complex initiatives and manage multiple stakeholders.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work independently as an individual contributor, demonstrating high initiative and ownership.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Fluency in Thai and English (both written and spoken).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Fast Learner, English

ประเภทงาน:

งานประจำ

• Manages pre-sale and/or post-sale technical support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions.
• Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability.
• Works with marketing and product managers to define new products and may provide insight from the field back to these groups.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
• Candidate must possess at least a Degree in Information Technology, Software Engineering or equivalent.
• Required at least 3 years of relevant working experience in Pre-Sales role.
• Experienced with Hitachi or related products is a plus.
• Excellent communication skill.
• Ability to collaborate closely with Go-To-Market teams from technical aspects to ensure deal closure successfully and increase the business revenues.
• Fast learner, proactive, positive mindset and attitude, and as well as to play as an effective team player.
• Good command of English.

ประสบการณ์:

7 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Lead and manage CX support teams to deliver high-quality customer service across all channels.
• Define and oversee CX support strategies, operating models, and service frameworks.
• Own service performance management, including SLAs, KPIs, CSAT, NPS, and escalation handling.
• Act as the key point of contact for senior stakeholders regarding CX support performance and issues.
• Drive root-cause analysis of major customer issues and implement sustainable improvements.
• Collaborate with IT, Digital, Product, and Operations teams to enhance customer journeys and support processes.
• Establish and maintain CX governance, policies, and standard operating procedures.
• Manage incident escalation, crisis handling, and customer communication during service disruptions.
• Coach, develop, and performance-manage CX support team members.
• Prepare executive-level reports and insights on CX performance, risks, and improvement roadmap.
• Bachelor s or Master s degree in Business, Management, Marketing, IT, or related fields.
• 7-12 years of experience in customer experience, service operations, or customer support roles.
• Proven experience managing teams and complex stakeholder environments.
• Strong leadership, communication, and decision-making skills.
• Solid understanding of CX frameworks, customer journey management, and service design.
• Experience with CRM platforms, ticketing systems, and CX analytics tools.
• Ability to manage escalations and operate under pressure.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.