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ทักษะ:
eCommerce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
- Analyze the department performance and define the actıons required for achıeving the busıness objectıves.
- Give commercial suggestions to SM.
- Drive the team to exceed their KPIs.
- Be constantly up-to-date on market trend and share ınsıghts wıth relevant functıons.
- Foster the ecommerce channel development.
- CUSTOMEREnsure high levels of customer satisfaction through excellent service.
- Strengthen customer loyalty by engagıng and supporting the sales team ın clientelıng actıvıties and gains new local customers to grow department sales.
- TEAMTrain and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
- Identify hıgh potentıal collaborators for internal development opportunities.
- Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
- RETAILGuarantee an in-depth product knowledge wıthın the department, working wıth the relevant functions to support product/ collection training needs.
- Provıde feedback and focused suggestions on department needs to the Store Manager.
- Guarantee the vısual presentatıon of his/her department.
- Ensure effectıve and effıcıent back-of-house organization for the department and is responsible for the protectıon of the company s assets as well as the staff grooming standards to be ensured.
- KNOWLEDGE AND SKILLS Passion and knowledge of the managed product category Business driven Team player with the ability to lead and influence peers Strong customer service approach Natural ability to serve our client Confident, enthusiastic and positive Problem solving Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken Thai and English expected Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide Technical Support to all SiteMinder labelled products and services to.
- internal and external customers, with a primary focus across the Thai language speaking APAC region..
- Develop strong customer relationships by providing exceptional technical support and consultation, across our phone, email and other contact channels.
- Identify customer support and configuration requirements, set customer expectations and resolve their issues, delivering against customer demands and internal KPIs.
- Ensure all cases are resolved in a timely manner in accordance with company SLAs and personal KPIs.
- Act as a technical expert, identifying issues and communicating issues and requirements internally.
- What you ll have.
- High level of customer service and IT technical skills.
- Fluent in English communication skills, both written and verbal.
- Strong Analytical skills - You ll be able to quickly analyze problems, determine the root cause and reach a resolution.
- An ability to operate across multiple technical platforms and systems in a fast. paced, KPI driven environment.
- An ability to diagnose and troubleshoot web browser and connectivity issues.
- Great capacity for both internal and external customer interaction as well as conflict resolution.
- Stakeholder management and working across internal teams to find solutions.
- Desirable: Previous experience working in a high volume contact centre providing technical customer support.
- Desirable: Previous experience working in the hospitality industry in a technical or guest facing capacity.
- Our Perks & Benefits .
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Creativity, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design Leadership: Lead the design strategy and creative development for brand experience and activation projects across multiple PepsiCo brands.
- Experience & Activation Design: Create immersive, consumer-centric experiences that integrate storytelling, design, and innovation across retail, events, digital, and physical activations.
- Brand Guardianship: Ensure design consistency and authenticity across every touchpoint, translating global brand principles into locally resonant experiences.
- Creative Direction: Guide internal teams and external agency partners to deliver breakthrough design solutions aligned with business and marketing goals.
- Cross-Functional Collaboration: Partner closely with marketing, insights, innovation, and commercial teams to build impactful design programs that strengthen brand equity and drive engagement.
- Innovation & Trends: Identify new cultural, design, and technology trends that inspire fresh creative approaches and enhance brand relevance in the market.
- Mentorship: Coach and inspire junior designers, fostering a culture of creativity, collaboration, and continuous learning within the Design team.
- Measurement: Define success metrics and evaluate the effectiveness of experiential and activation design initiatives in driving brand growth.
- Qualifications:7+ years of experience in brand, experience, or activation design (preferably within FMCG), lifestyle, or creative agency environments.
- Proven ability to lead end-to-end experiential and activation design programs from strategy to execution.
- Strong portfolio showcasing brand storytelling, spatial design, retail activation, or event experience design.
- Excellent understanding of brand systems, design thinking, and consumer engagement principles.
- Demonstrated success in managing cross-functional stakeholders and external creative partners.
- Strong leadership, presentation, and communication skills with the ability to influence at multiple levels.
- Proficiency in design and visualization tools (Adobe Creative Suite, 3D/motion tools a plus).
- Fluent in English; regional experience across APAC markets is a strong advantage.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Create, update, and maintain SOPs, playbooks, guidelines, and FAQs.
- Translate operational workflows into clear, structured documentation.
- Review existing SOPs to identify gaps, inefficiencies, or outdated logic.
- Apply critical and logical thinking to improve processes and documentation quality.
- Collaborate with operations and cross-functional teams to capture process changes.
- Maintain knowledge repositories and ensure version control and documentation standards.
- Good attention to detail and Comfortable with documentation tools (Google Docs, etc.).
- Strong written communication and structured thinking skills.
- 0-1 year of experience; fresh graduates are welcome.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Drive and maximize sales performances.
- Propose and develop business plans.
- Drive the store team to exceed their KPIs.
- Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
- Be present on the sales floor, ensuring a proper approach and service to the Clients.
- Foster the Omni Channel development through the team.
- Meet the store-operating budget, controlling store expenses.
- CUSTOMERFoster a Client centric mindset by developing and maintaining solid Client relationships.
- Guarantee an excellent Client satisfaction and the highest level of Client service.
- Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
- Foster a strong private appointment culture.
- TEAMPromote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
- Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
- The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
- RETAILDevelop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
- Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
- Ensure synergy and cooperation between front and back of house.
- Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
- EVENTSCooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.
- KNOWLEDGE AND SKILLS Business driven Leadership and team management Ability to motivate and persuade people Strong customer service mindset Natural ability to welcome our client Confident, enthusiastic and positive Mature and assertive Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken English expected. Other languages Mandarin desirable Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
ทักษะ:
Social media, Enthusiastic, Fast Learner, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve & maximize both individual and team target across all platforms.
- Coach & lead sales associate team to achieve sales goals.
- Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
- Liaise between sales and management team.
- Use MS Office & social media platforms and technology to connect with customers and encourage sales.
- Strategy & ManagementAnalyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
- Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
- Teach & encourage team in O+O and omnichannel selling.
- Drive, motivate, coach & create a positive working atmosphere within team.
- Manage & evaluate teams.
- Recruit & develop talents.
- Work with Retail Manager and Head Office to build a client-centric store culture.
- Client Service & ManagementCoordinate sales promotion activities.
- Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
- Ensure sales teams offer a positive customer experience.
- Enhance customer experiences of both CXE & NPS.
- Are youEnthusiastic and empathic with strong leadership, interpersonal and communication skills.
- Agile, comfortable to adapt and a fast learner.
- Confident and determined to initiate and express ideas.
- Passionate about beauty and cosmetics.
- Digitally savvy with computer literacy, social media and data analysis skills.
- Equipped with O+O sense.
- Experienced in retail or in a department store industry preferred.
- Communicate & written fluently both in Thai and English is a MUST.
- Able to work on weekend.
- 90% working at department store.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Development, Risk Management, Data Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as the main point of contact for merchant related matters, promptly and efficiently addressing inquiries, concerns, and technical issues.
- Provide assistance in resolving issues for merchants, covering tasks such as onboarding, setting up staff accounts, and ensuring all merchant information is accurate and complies with the regulatory requirements.
- Initiation by identifying essential features and requirements for better merchant experience.
- Optimizing workflow by spotting and improving weak points and streamline workflow to elevate overall operational efficiency.
- Effectively liaise with related stakeholders such as Business development, Marketing, Product Management, Customer service, Compliance to ensure best merchant satisfaction.
- Prepare necessary reporting by collecting, analyzing, and summarizing data trends.
- Collaborate with Risk Management and Compliance to maintain and enhance KYM guideline to mitigate risks.
- Conduct merchant periodic risk assessments to ensure regulatory compliance.
- Requirements: Bachelor s or Master s degree in Engineering, Business, or any related field.
- 1 - 3 years of working experience in related fields.
- Fluent in Thai and English.
- Proficient in working with numbers and data organization, especially with MS Excel or Google sheet.
- Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
- Strong logical thinking and problem-solving skills with initiatives.
- Can-do attitude, eager to learn, detail oriented, good interpersonal skill, and team player.
- Able to solve complex problems through data analysis. (SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.).
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Good Communication Skills, Negotiation, Problem Solving, English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Achieve a monthly sales budget.
- Ensure that a boutique is operated under a clean and luxurious atmosphere.
- Supervise the housekeeper.
- Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
- Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
- Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
- Conduct daily audit of stock management including merchandise receipt, transfers and sales.
- Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
- Manage customers reservations and waiting lists of unavailable products.
- Personnel:Staff motivation and encouragement.
- Ensure that Customer Service Officer delivers a high standard of service to all customers.
- Responsible for leading the team with a good discipline and integrity.
- Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
- Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
- Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
- Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
- Marketing and customer relationship management:Handling customer complaints effectively.
- Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
- Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
- ProfileBachelor s degree or higher in any fields.
- At least 5 years of working experience in selling luxury products.
- At least 2 years of working experience as an assistant boutique manager is preferred.
- Must be a good team player, pleasant, service oriented with good communication skills.
- Good computer operation.
- Professional requirementsSelling skill.
- Negotiation skill.
- Problem solving skill.
- Analytical thinking.
- LanguagesExcellent command of English and proficient in Mandarin is preferred.
- Company address
- The Swatch Group Trading (Thailand) Limited
- 4th Floor, M. Thai Tower, All Seasons Place
- 87 Wireless Road
- Pathumwan District
- TH-Bangkok 10330.
- Job Reference: SGTH00161
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Department: Operations Support.
- Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
- Handle inbound customer calls (Monday-Friday, 8 working hours with 1-hour break).
- Provide information on products, services, and marketing campaign details to customers.
- Record all customer interactions, including inquiries, complaints, and voicemails, in the system.
- Follow up on customer issues and coordinate with relevant internal teams such as Marketing, Product, IT, and Operations to ensure timely resolution.
- Escalate significant or urgent issues to supervisors as required.
- Encourage and promote the use of the IVR system to customers..
- Diploma or Bachelor s degree in any related field, or equivalent.
- Strong communication and customer service skills with a calm and professional manner.
- Good problem-solving and coordination skills.
- Basic computer skills and ability to use call center systems.
- Experience in a Call Center or Customer Service role is an advantage.
- Able to work well in a team and handle work pressure effectively..
- ประสบการณ์ 1 ปีขึ้นไป.
- จำนวน 1 อัตรา.
ทักษะ:
Energetic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Minimum degree in Business or related discipline.
- Proficiency in English & Thai (written & spoken).
- Team playing skills with strong customer orientation.
- Strong communication and presentation skills.
- Self-motivation, highly energetic, outgoing character and willingness to explore self-potential in different area.
- High ambition and potential to develop your long term career at Hilti.
- WHAT S IN IT FOR YOU.
- Show us what you re made of and we ll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways more in new places. It s how we find the right fit and further our teams personally and professionally. Additionally, we offer you a competitive salary and a wide range of benefits, including training opportunities and very good health care plan.
- WHY HILTI.
- Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
- COMMITMENT TO INCLUSION.
- At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
- APPLY NOW.
- Share
- Save
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Checking calendar for internal and external meeting and also arranging documents for various meeting.
- Contacting with clients, Sending out financial statements and other documents to clients.
- Copy document which are sent out to client such as EL, covering letter of FS etc. and send it to filing room.
- Formatting the letter of engagements, fee letter, proposal letter, management letter, report and other documents.
- Organizing a domestic and international travel for staffs such as checking for airfare, booking a flight, a van or an accommodation by directly contact travel agency or administrative officer.
- Reimbursing expense for local travel, oversea travel and entertainment staff.
- Opening new job code and new client code.
- Prepare copies of financial statements, the attached form of PND50 for partners signing.
- 1-3 experience in secretary or coordinator.
- Bachelor Degree in any related field.
- Good command of spoken and written English.
- Proficient in MS Office application.
- Proactive & Multi tasking.
- Be a good team player.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Express, Assurance, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
- Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
- Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
- Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
- Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
- Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
- Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
- Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
- At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
- Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
- Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
- Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
- Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
- A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
- Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Energetic, Fast Learner, Good Communication Skills, High Responsibilities, Positive Thinker, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿17,000 - ฿22,000, สามารถต่อรองได้
- ดูแลระบบการขายหนังสือ (ทั้งระบบหน้าร้าน และระบบหลังร้าน) ทางแพลตฟอร์มออนไลน์: เว็บไซต์ / Facebook / Shopee / Tiktok / Lazada / Line Official.
- ดูแลตอบคำถามลูกค้าใน Inbox ของทางแพลตฟอร์มต่างๆ ในข้อ 1.
- ดูแลด้านการประชาสัมพันธ์และโปรโมชั่นส่งเสริมการขายต่างๆ.
- ประสานงานกับผู้จัดจำหน่ายและร้านค้า ด้านกิจกรรมส่งเสริมการขายและเอกสารต่างๆ ที่เกี่ยวข้อง.
- บริหารจัดการสต๊อกหนังสือเพื่อการจำหน่าย.
- รับผิดชอบงานด้านเอกสารต่างๆ ที่เกี่ยวข้อง ทั้งการจัดทำเอกสาร และการจัดเก็บเอกสาร เช่น ใบเสนอราคา ใบวางบิล ใบเสร็จรับเงิน ใบสำคัญหัก ณ ที่จ่าย ฯลฯ.
- ลงบันทึกยอดขายจากช่องทางจำหน่ายต่างๆ.
- เป็นผู้รับผิดชอบหลัก ในการออกบูธงานมหกรรมหนังสือฯ ที่จัดขึ้นปีละ 2 ครั้ง (ด้านการบริหารจัดการสินค้า การทำโปรโมชั่นส่งเสริมการขาย การขายและการพูดคุยกับลูกค้าที่บูธ การประสานงานกับร้านค้า และการทำสรุปรายรับรายจ่าย).
- จบการศึกษา ปริญญาตรี ไม่จำกัดสาขา.
- ไม่จำเป็นต้องมีประสบการณ์ทำงาน และยินดีรับนักศึกษาจบใหม่ (แต่หากมีประสบการณ์ 1 ปี ขึ้นไป จะได้รับการพิจารณาเป็นพิเศษ).
- มีทักษะการใช้งานโปรแกรม Microsoft พื้นฐาน โดยเฉพาะ Microsoft Excel (ในการคำนวณตัวเลขต่างๆ).
- สามารถเรียนรู้และพัฒนาการใช้งานระบบ platform การขายออนไลน์ต่างๆ ได้ดี.
- มีอัธยาศัยดี มีมนุษยสัมพันธ์ดี มีทักษะในการพูดคุย ติดต่อสื่อสาร ประสานงาน.
- หากมีความสามารถในการเขียน และ/หรือ ออกแบบกราฟิค Social Media และ/หรือ การทำคลิปวิดีโอแบบสั้น จะได้รับการพิจารณาเป็นพิเศษ.
- มีไหวพริบในการแก้ปัญหาเฉพาะหน้าได้.
- มีความคิดสร้างสรรค์ ทันสมัยหรือนำกระแส สามารถปรับใช้ให้ทันต่อเหตุการณ์ได้.
- พร้อมเรียนรู้และพัฒนาทักษะที่หลากหลาย และพร้อมเปิดรับโอกาสใหม่ๆ.
- สิทธิประโยชน์.
- โบนัสประจำปี.
- ส่วนลดค่าหนังสือ 30%.
- วันลา วันหยุดตามประเพณี และวันหยุดพักผ่อนประจำปี.
- กองทุนประกันสังคม.
- สระว่ายน้ำ และห้องฟิตเนส.
- หลักสูตรฝึกอบรมที่เกี่ยวข้องกับการทำงาน.
- ฯลฯ.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Number25202165
- Job CategoryAdministrative
- LocationMontien Riverside Hotel Bangkok, 372 Rama III Rd Bang Khlo, Bangkok, Thailand, Thailand, 10120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir eşit fırsat işvereni olmaya kararlıyız. Çalışma arkadaşlarımızın, özgün arka planlarına değer verilen ve geçmişleriyle birlikte kabul gördükleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En güçlü yanımız, çalışma arkadaşlarımızın beraberlerinde getirdikleri zengin kültür, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya yürürlükteki yasalarla korunan diğer durumlara dayalı ayrımcılık da dâhil olmak üzere, her türlü ayrımcılığa karşıyız.Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
- JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿80,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ชอบพูดคุย ดูแลให้ลูกค้ารู้สึกดีทุกครั้งที่คุยกับแบรนด์.
- พูดจาน่าเชื่อถือ ฉะฉาน สามารถเข้าหาคนให้เปิดใจรับฟังได้.
- สามารถเข้าใจปัญหาของลูกค้า และแนะนำลูกค้าให้เชื่อใจ ไว้ใจเพื่อแนะนำขายสินค้าได้.
- ต้องการผู้ที่ประสบการณ์การดูแลลูกค้าอย่างจริงใจ หรือเคยทำด้านอาหารเสริมมาก่อน.
- วุฒิ ม.3 ขึ้นไป มีทักษะการสื่อสาร ยิ้มแย้ม.
- สามารถพูดภาษาอังกฤษได้.
- รายได้ดี ลูกค้าต่างชาติเยอะ จึงมีโอกาสทำคอมมิชชั่นได้สูง.
- มีค่า Commission, ค่าอาหารกลางวัน, ค่าเดินทางให้.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Development, Excel, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Act as the main point of contact for merchant related matters, promptly and efficiently addressing inquiries, concerns, and technical issues.
- Provide assistance in resolving issues for merchants, covering tasks such as onboarding, setting up staff accounts, and ensuring all merchant information is accurate and complies with the regulatory requirements.
- Initiation by identifying essential features and requirements for better merchant experience.
- Optimizing workflow by spotting and improving weak points and streamline workflow to elevate overall operational efficiency.
- Effectively liaise with related stakeholders such as Business development, Marketing, Product Management, Customer service to ensure best merchant satisfaction.
- Prepare necessary reporting by collecting, analyzing, and summarizing data trends.
- Requirements: Bachelor's or Master's degree in Engineering, Business, or any related field. Maximum 3 years of working experience. Fresh graduates are welcome to apply Effective communication skills and good command of English.
- Proficient in working with numbers and data organization, especially with MS.
- Excel or Google Sheet.
- Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment.
- Strong logical thinking and problem solving skills with initiatives.
- Can-do attitude, eager to learn, detail oriented, good interpersonal skill, and team player.
- Able to solve complex problems through data analysis. (SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.).
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿35,000
- Design & create motion graphics and animations with different creative on social media & online advertising channels.
- Participating in brainstorming sessions and brand development with Strategy team.
- Collaborating with graphic design staff to ensure brand integrity.
- Create attractive graphic design align with client's brand voice & guideline.
- Bring new ideas to the team and work closely with Creative & Content team.
- Assist video editing across social media platform.
- Quick mock-up on any artwork creation to support the team.
- Report to project manager on daily tasks.
- Degree in Design or a related creative discipline.
- 2+ years industry experience in an agency or creative studio.
- Portfolio showing a strong interactive design sense.
- Strong in Adobe Suites skills (i.e.Illustrator and Photoshop).
- VDO editing & motion graphic skills.
- Able to work under pressure and collaborate with Creative Content and Client Service team.
- Must be detailed oriented and work well handling multiple jobs in a fast-paced environment.
- Exceptional interpersonal, collaborative, and creative problem-solving skills.
- High-skill level of experience with the Creative Suite.
- Passion (the ability to view the work as fun in a small collaborative!).
ทักษะ:
Microsoft Office, Social media, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
ทักษะ:
Microsoft Office, Social media, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s Degree or at least Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions.
- Work experience:Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is not a must but would be a distinct advantage.
- Required Interpersonal Skills:Passionate about communication and interacting with people is key to success in this role.
- Able to receive continuous feedback and work in a fast-paced working environment.
- Positive attitude and willingness to learn and go the extra mile for self-improvement.
- Good reasoning and analytical skills.
- Able to demonstrate critical thinking, a proactive attitude.
- Must be able to speak, read and write the required language to support.
- Technical Skills:Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
- Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time.
- Become and remain knowledgeable about social media products and community standards.
- Make well balanced decisions and personally driven to be an effective advocate for our community.
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
- Display a strong bias to doing what s right for our community in supporting social media s mission.
- Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
- Respond to user inquiries with high quality, speed, empathy and accuracy.
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
- Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
- Enforce social media Terms of Use by carefully monitoring reports of abuse on the site.
- Review the reported content within agreed turnaround times and standards of quality.
- Identify inefficiencies in workflows and suggest solutions.
- Recognize trends and patterns, and escalate issues outside the company policy to the global team.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Mandarin, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree holder is required.
- Minimum 2 years of working experience is a Must.
- Fluent in Taiwanese Mandarin (spoken and written).
- Good command of English for internal communication.
- Previous experience in customer service, call center, or similar roles preferred.
- Excellent written and verbal communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficient with computer systems and CRM tools is a plus.
- Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
- Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
- Identify customer needs and offer appropriate solutions or alternatives.
- Maintain accurate records of interactions and transactions in the system.
- Escalate complex issues to the appropriate departments when necessary.
- Meet performance targets related to response time, customer satisfaction, and quality metrics.
- Contribute to continuous improvement by providing customer feedback and suggestions.
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