เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Creativity, Creative Thinking, Typography, English

ประเภทงาน:

งานประจำ

• Work in a Cluster & Engagement team to design and adapt creative assets for various campaigns.
• Developing key visuals and logos when needed.
• Creating promotional materials, banners, and platform assets.
• Demonstrate your creativity and expertise in designing for both online and offline media.
• Requirements: Exceptional creativity and innovative design skills.
• Over 2-3 years of experience with design software, particularly Illustrator and Photoshop.
• Proficient in using Adobe Illustrator as the primary design tool.
• Strong creative thinking skills, with the ability to create logos, key visuals, typography and 3D text.
• Basic understanding of marketing and promotional concepts.
• Experience in e-commerce or familiarity with e-commerce operations.
• Excellent organizational and time-management skills for meeting deadlines in a fast-paced environment.
• Effective team player with excellent communication and presentation skills.
• Has a basic understanding of English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Product Development, Quality Assurance

ประเภทงาน:

งานประจำ

• Brand Consistency: Develop and maintain a cohesive visual identity that aligns with the brand s goals and messaging across all platforms.
• Visual Design for UI: Collaborate with UX/UI teams to design intuitive interfaces that are both user-friendly and visually appealing.
• Marketing Materials: Create and design promotional materials such as digital ads, brochures, and flyers for marketing campaigns.
• Social Media Graphics: Design eye-catching graphics for social media platforms to increase engagement and brand visibility.
• In-App Graphics: Develop icons, banners, and other visual elements used within the app, ensuring they align with the overall design theme.
• Collaborative Work: Work closely with cross-functional teams including marketing, product development, and communications to ensure coherent visual storytelling.
• Innovative Design: Stay updated on the latest design trends and tools, applying innovative techniques to keep the app s visuals fresh and exciting.
• Illustrations & Animations**: Create custom illustrations and animations to enhance content and appeal visually.
• Prototyping: Design and present prototypes and mockups to communicate design concepts to stakeholders for approval.
• Quality Assurance: Review and assure quality in all design materials before they go live, maintaining a high standard of work.
• Project Management: Handle multiple design projects simultaneously, meeting deadlines and managing workflow efficiently.
• Feedback Implementation: Gather and implement feedback from users and internal teams to refine and perfect design elements.
• Graduated in graphic design, communications design, or other design-related studies.
• More than 2 years of relevant experience.
• Experience in digital advertising agencies is a plus.
• Expert with the Adobe Creative Cloud and you are passionate about motion design.
• Conceptualize and translate ideas into clear and engaging communication pieces.
• High creativity and thinking outside the box.
• Artwork developing/designing is preferred.
• Confident in marketing knowledge, and have a common sense about business direction understanding.
• Interest in Social, self-motivated, ability to work under pressure, highly responsible.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Support the set up and maintenance of window displays and interiors, adjusting them to the type and merchandising of single stores.
• Set up and maintain in-store merchandising of the category, implementing the received guidelines and design inputs, based on sales trends, market peculiarities, customer target and reference competitors.
• Solve specific store visual merchandising challenges that require adaptations including store size and merchandising/inventory level.
• Co-ordinate with the Retail Merchandising Department to understand the merchandising guidelines and implement the visual strategy based on business needs.
• Cooperate with the Retail Merchandising Department for the implementation of appropriate outfits for the market, the customers and the season based on products in stock.
• Visit stores on a regular basis to ensure that Visual Merchandising standards are maintained in all of them.
• Provide appropriate indications to the In-Store Visual referring person.
• Cooperate with the Communication Department to the implementation of In-Store Events and Press Presentations, when required.
• Provide training to shop staff to ensure that the display is maintained up to corporate standards.
• KNOWLEDGE AND SKILLS Creative Mindset More than 3 years of experience in VM for international fashion companies and/or in creative fields. International and/or regional experience would be an advantage. Proficiency in Photoshop and Illustrator and Adobe software. Good interpersonal skills Self-motivated. Able to work independently as required, but able to function as part of a larger team structure. Willingness to travel Good command of English language Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Typography, Polish

ประเภทงาน:

งานประจำ

• Lead product design across key areas, owning outcomes from discovery to launch.
• Define and uphold visual and interaction standards to ensure every screen feels polished, purposeful, and on-brand.
• Champion a high-fidelity design culture where typography, layout, animation, and motion are considered central to product quality.
• Balance a strong visual design sensibility with solid UX principles to craft experiences that are both beautiful and functional.
• Drive and validate design ideas through rapid prototyping, user feedback, and iterative experimentation.
• Mentor and support the design team, offering clear creative direction and fostering growth.
• Collaborate closely with PMs, engineers, and stakeholders to ensure alignment between design, product goals, and technical feasibility.
• Own and evolve our design system to promote visual consistency, smooth developer handoff, and foster cross-functional collaboration.
• Basic QualificationsBachelor s degree in Design or a related field.
• Minimum 3 years of experience in visual and UX/UI design.
• Portfolio that demonstrates visual polish, product thinking, and shipped impact at scale.
• Strong visual design skills with attention to composition, color, type, and interaction details; expert in Figma and scalable UI systems.
• Solid understanding of design principles and frameworks like Atomic Design, Human-Centered Design, and the Double Diamond model, with the ability to apply them in practice.
• Strategic thinker with strong product ownership proactively identifies the right problems and designs user-centric, business-aligned solutions.
• Systems thinker with experience building and maintaining coherent design systems across products.
• Fast, intentional, and iterative moves with clarity, tests assumptions, and learns from users.
• Collaborative team player with excellent communication and storytelling skills.
• Preferred QualificationsExperience using Rive to create animated UI and visuals.
• Ability to produce simple, brand-aligned illustrations, icons, or graphic assets that enrich product interfaces and enhance storytelling through design.
• Experience with two-sided marketplaces, service platforms, or e-commerce.
• Familiarity with experimentation frameworks (e.g., A/B testing, rapid prototyping).
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

ทักษะ:

Project Management, Creativity, Industry trends

ประเภทงาน:

งานประจำ

• Creative Vision: Develop a compelling creative vision that aligns with the app s brand identity and business goals, ensuring a consistent and engaging user experience.
• Team Leadership: Lead and mentor a team of designers, illustrators, and other creative professionals, fostering a collaborative and innovative environment.
• Design Strategy: Collaborate with senior management to set and execute design strategies that enhance the app s functionality and aesthetic appeal.
• Cross-Department Collaboration: Work closely with product managers, developers, and marketers to integrate visual elements seamlessly across all platforms.
• Project Management: Oversee all phases of the design process, from concept to production, ensuring projects are completed on time and within budget.
• Quality Control: Ensure all visual content maintains high standards of quality and creativity, reviewing and approving final designs.
• Trend Analysis: Stay informed about industry trends and competitive landscape to keep the app s design cutting-edge and relevant.
• User Experience Enhancement: Prioritize user experience in the design process, striving for designs that are not only beautiful but also functional and user-friendly.
• Brand Development: Guide the evolution of the app s visual brand and identity, ensuring it remains strong and recognizable in all materials and interfaces.
• Creative Problem Solving: Address and resolve design challenges with innovative solutions that adhere to brand guidelines and enhance user satisfaction.
• Stakeholder Communication: Present design concepts and campaigns to stakeholders, articulating the rationale behind decisions and design choices effectively.
• Feedback and Iteration: Implement feedback and iterate on designs, refining concepts to meet objectives and exceed user expectations.
• Vendor Management: If necessary, manage relationships with external vendors or agencies to procure additional design services or resources.

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research

ประเภทงาน:

งานประจำ

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Fashion Design, Product Design, Creativity, English

ประเภทงาน:

งานประจำ

• Maintain accurate and up-to-date product data, including Cost Sheets, SKU creation, and
• barcode generation..
• Prepare Product Brief presentations and ensure clear alignment with design, production,
• marketing, and sales teams..
• Coordinate with factories and seamstresses on production progress, including preparing job
• orders/contracts and managing material orders..
• Monitor internal and external production schedules, ensuring timelines and product quality are
• met..
• Prepare necessary pre-launch documentation such as Delivery Notes (DN) and QC forms, and
• support quality assurance activities as needed..
• Provide product information to marketing teams for campaigns, photo shoots, and launch
• preparation..
• Conduct demand forecasting, gather demand inputs from internal teams, and analyze customer
• insights to support planning..
• Prepare product forecasts and re-order requests based on market data, demand trends, and
• inventory needs..
• Review stock levels with warehouse teams to support re-order decisions and avoid stockouts or
• overstock situations..
• Conduct basic sales and product performance analysis to support ongoing merchandising
• decisions..
• Perform competitor product reviews to support pricing, feature improvements, and market
• positioning..
• Support sales teams with product information when issue resolution is required..
• Handle administrative responsibilities including PR submissions (TR Cloud & Excel), payment
• requests, bill compilation, and purchasing plans..
• Coordinate approval workflows and follow up with accounting to ensure timely processing of
• purchasing and payment activities..
• 3-5 years of experience in Merchandising, Product Development, Production Coordination, or
• related roles..
• Strong understanding of product development processes, materials, costing, and supplier
• coordination..
• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and comfortable working with product data..
• Excellent communication and coordination skills; able to work effectively with cross-functional
• teams..
• Ability to communicate in English (both written and verbal) for coordination with suppliers and
• internal teams..
• Detail-oriented, organized, and able to manage multiple tasks and timelines simultaneously..
• Ability to work in a fast-paced environment and adapt to shifting priorities..
• Experience working with factories/ brands or garment/apparel manufacturing..
• Ability to communicate in Chinese (Mandarin) for coordination with suppliers is a strong plus..

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
• Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
• Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
• Support Marketing Efforts - Help create content and manage social media presence.
• Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
• Good English communication skills.
• Detail-oriented with strong organizational skills.
• Interest in fashion, luxury goods and ready to learn & grow.
• Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Problem Solving, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Fluent in both English and Chinese (for CN-EN Call Center).
• Proficient in navigating multiple computer systems while actively lisgtening, engaging in conservation, and accurately updating customer information.
• Strong interpersonal and problem-solving skills with the ability to handle diverse customer types and provide effective solutions.
• Excellent communication skills with a service-minded attitude and professional appearance.
• Highly adaptable, responsible, and able to work effectively under pressure in a fast-paced environment.
• Flexible working on varied schedules, including weekends or overtime, besed on business requiments.
• Computers are literate and familar with CRM or customer service management systems.
• All applicant must successfully pass a background check.
• Knowledge, Skills, and Competencies Required.
• Good command of English communication skills in speaking, reading, and writing.
• Strong negoriation skills.
• Problems-solving ability with sound judgment and decisiveness.
• Emotional control and the ability to remain calm under pressure.
• Service-minded attitude with a strong sense of responsibility.
• Excellent interpersonal and teamwork skills.
• Other qualifications as may be specified by Thailand Privilege Card Co., Ltd. for the positions.

ทักษะ:

Automation, Risk Management, Problem Solving

ประเภทงาน:

งานประจำ

• Customer Insights & Resolution: synthesize quantitative and qualitative data (CSAT, NPS, ticket trends, root-cause analyses) to identify systemic issues and track resolution progress.
• Premium CS: design and implement workflows, SLAs, tooling, and reporting specific to premium customer segments; coordinate escalation paths and concierge services.
• Projects: end-to-end management of CS projects (process, tooling, templates, KB, automation pilots), including scoping, stakeholder alignment, delivery, and post-implem ...
• Requirements: Project management: strong experience with project planning, Agile/sprint approaches, risk management, and stakeholder management.
• Data-driven problem solving: competent with data analysis and translating insights into action.
• Process design: experience mapping workflows, defining SLAs, and implementing operational changes.
• Communication & influence: excellent written and verbal communication; can influence without direct authority and run cross-functional meetings.
• Change management & adoption: experience driving adoption (training plans, comms, playbooks).
• Customer empathy: deep understanding of frontline workflows and customer expectations.

ประเภทงาน:

งานประจำ

Job Description Client Support We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Compliance, Data Entry, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Visa Application Processing: Manage the entire visa application process, from initial consultation to visa issuance. This includes document collection & review and ensuring compliance with the specific visa requirements of different countries.
• Coordinate with Field Service team s VISA application submission to the relevant embassies or consulates.
• Tracking the status of VISA applications and providing updates to Employees.
• Relationship Management: Build and maintain strong relationships with embassies, consulates.
• Provide Administrative Support: Assist with general administrative tasks, including document preparation, data entry, filing, and maintaining office supplies. Support administrative activities for teams associated with Corporate Communications.
• Support onboarding and offboarding of employees.
• Support order/invoice, Good Receive (GR), and tracking for Direct & In-direct as required.
• Communication Management: Act as a point of contact for internal and external stakeholders. Answer phone calls, respond to emails, and handle inquiries promptly and professionally.
• Data Management: Maintain accurate and up-to-date records and databases. Ensure the confidentiality and security of sensitive information.
• Travel Arrangements: Assist with travel arrangements, including visa application, booking flights, hotels, and transportation for team members.
• Meeting & Event Coordination: Arrange and coordinate internal meetings, events, conferences, and external customer training, including sending invitations, reserving meeting rooms, and ensuring necessary equipment, materials, and refreshments are available.
• Expense Tracking: Assist with expense tracking and reimbursement processes, ensuring accuracy and adherence to company policies.
• Plan and set up external and internal events and internal day fixes in cooperation with the respective lead are part of this team assistant job.
• Manage any ad hoc tasks as assigned by the team.
• What You Bring.
• University graduate or equivalent; additional certification or training in office administration is a plus.
• Proven experience as an administrative assistant or in a similar role.
• Knowledge of visa regulations: possess a strong understanding of visa requirements and procedures in various countries, mainly focusing on AP countries.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Communication Skills: Excellent written and verbal communication skills to interact with clients, employees, and embassy or consulate officials (Fluent in English).
• Organizational Skills: Ability to manage multiple visa applications simultaneously and prioritize tasks effectively.
• Attention to detail and problem-solving abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong interpersonal skills and the ability to work well in a team environment.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• The opportunity to engage in important projects of our Distributed portfolio with significant long term contracts, high volume and profitability focus!.
• Be part of a regional team and global community with high flexibility and drive, that focuses on performance and high quality deliverables.
• Enrich your business network with key stakeholders.
• Readily available learning platform to support your career growth!.
• https://jobs.siemens-energy.com/jobs

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Finance, Budgeting, Compliance, English

ประเภทงาน:

งานประจำ

• In collaboration build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities.
• Work in partnership with the General Manager, Finance and HR on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience.
• Identify and analyze amount of time client advisors allocated to responsibilities ot ...
• Proactively drive the company s efforts ensuring streamlined effective communications and processes throughout.
• Recommend value added activities that will increase individual sales, promotes cross-selling of categories, increases retention, and return rates of clients, including store commissions and/or retail specific projects when required.
• Ensure that the KPI's evolved are relevant to lead the store productivity and improve performance.
• Work together with Sales to develop sales and implement improvements plans.
• Partner with related departments to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales effectiveness throughout the process.
• Retail Training.
• Implement training programs, assessment to develop product expertise, service, selling and clienteling skills, improve store efficiencies, drive retail excellence, optimizing sales professionals productivity as well as brand loyalty, and market share growth.
• Partner with management on appropriate training roadmap that supports our business strategy and on the long-term Planning, Annual Profit planning and budgeting process to ensure in fostering key capabilities required for the company s growth plans through training and development.
• Liaise with related departments to define actions plans following mystery shopping results and to develop specific programs to improve client experience and loyalty.
• Identify training and development needs within the organization and devising training strategies that aligned with business objectives.
• Partner with corporate teams to adapt, design and develop training classes and materials to fill identified training needs or curriculum gaps.
• Coach and facilitate career development conversations and actions to ensure the company have the right people and capabilities for the future.
• Ensure in-store coaching of sales team and store leadership team takes place regularly.
• Track the trainings efficiency and implement evaluation system for the trainers.
• Provide evaluations for post-training endeavors to demonstrate ROI.
• Evaluate and recommend internal or external learning resources to support the development plans.
• Operational Excellence.
• Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, inventory organization.
• Analyze and monitor individual store inventory productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across departments and store teams.
• Identify innovative action plans with Managing Director, store teams and functional departments (as appropriate) to minimize operating costs and operational risks.
• Analyze and follow controllable costs to meet budget.
• Provide regular in-depth analysis of outliers (over and underperforming stores) and work with the Sales on action plan to improve the performance.
• Organize periodical Store Performance Committee to report on progress and discuss action plans.
• Lead individual store inventory accuracy and integrity plans through analysis.
• Compliance on Company policy and procedure.
• Drive market audit compliance with Internal and Sales Audit teams.
• Lead Retail Projects.
• Constantly fine tune our Retail Presence (Grooming) to engage properly with clients.
• Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs.
• Drive new tools and coordinate store issues follow up with IT (i.e. lead new release, training, issues).
• Rethink business practices and provide feedback on current policies & procedures.
• 15+ of Retail operations, Retail excellence, Training experience in luxury retail.
• 5+ years of retail leadership experience.
• BA or BS degree or greater.
• Significant experience working around topics such as Retail Operation, Retail Analytics, KPIs and Retail Training in a leading luxury company.
• In-depth knowledge for the luxury market, as well as highest standards of client experience.
• Strong consultative, coaching, communication and influence skills.
• Expertise in training and facilitation skills.
• Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills.
• Ability to collaborate productively and ability to lead and influence in a team environment.
• Agile with entrepreneurial spirit, finding new approaches and solutions to the challenges.
• Strong English verbal and written communication skills.
• Business acumen, numerical agility and forward-thinking.
• Experience in both country operational role or regional/ global roles are preferred.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Social Media Management, Quality Assurance

ประเภทงาน:

งานประจำ

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Entry, Excel

ประเภทงาน:

งานประจำ

• Department: Back Office & Administration.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Prepare equipment and assets for new employees.
• Manage asset systems, including data entry, issuing numbers, and applying stickers.
• Oversee the rotation and usage of assets within the company.
• Track the return of assets when employees leave the company.
• Conduct annual asset inventory counts.
• Set up office space and arrange office furniture for new departments or relocations.
• Evaluate and categorize the quality of assets.
• Bachelor s degree in any field.
• At least 1 year of experience in asset management or office administration.
• Proficient in Excel, including pivot tables and VLOOKUP functions.
• Experience with publicly listed companies will be considered a plus.
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

ประเภทงาน:

งานประจำ

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.
• KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ทักษะ:

Compliance, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Oversee and manage all Return & Refund (R&R) cases for both buyers and sellers, ensuring timely and accurate resolution in accordance with company policies.
• Provide expert guidance and decision-making support to agents when handling complex, sensitive, or high-impact cases.
• Monitor and manage agent performance based on defined KPIs, including productivity, quality, turnaround time, and customer satisfaction.
• Conduct regular coaching, feedback, and performance improvement sessions to enhance agent skills in case handling, communication, and policy knowledge.
• Escalate critical or exceptional cases to relevant stakeholders or upper management when necessary.
• Coordinate cross-functionally with Operations, Quality, Policy, and Product teams to ensure alignment and continuous improvement of processes.
• Analyze case trends and operational insights to identify root causes and recommend process or policy enhancements.
• Ensure compliance with internal guidelines and maintain consistent decision-making across the team.
• Previous experience in customer service, call centers, case management or related experience in a similar role.
• Good communication skills - reading, speaking, and writing (Thai &English).
• Strong critical and logical thinking skills.
• Ability to work in shifts (5 days per week).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, English

ประเภทงาน:

งานประจำ

• Greet and welcome clients with warmth, professionalism, and genuine enthusiasm.
• Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience.
• Maintain a refined, elegant, and customer-centric environment that reflects our brand values.
• Sales & Client Relationship Management.
• Understand customer needs and provide tailored product recommendations to drive sales.
• Foster strong, long-term relationships through consistent client communication and post-sale follow-up.
• Proactively address client inquiries and resolve concerns with discretion and efficiency.
• Share customer insights and feedback with store management to enhance the overall client experience.
• Contribute to the execution of sales plans and store targets.
• Actively participate in in-store events, marketing activities, and promotional campaigns to enhance brand visibility.
• Store Operations & Visual Standards.
• Support the smooth execution of daily store operations, including opening and closing procedures.
• Uphold brand standards through impeccable store presentation and visual merchandising.
• Participate in stock management activities, including stock transfers, monthly inventory counts, and preparation.
• Perform other duties as assigned to support the team and ensure a seamless store operation.
• Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
• Passion for luxury, craftsmanship, and delivering an exceptional client experience.
• Fluent in English; proficiency in additional languages is a strong advantage.
• Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
• A collaborative team player who embodies the values and spirit of the Hermès Maison.
• Strong interpersonal and communication skills with the ability to build lasting client relationships.
• Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
• Self-motivated with the ability to work independently while contributing to a team dynamic.
• Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.
• Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
• Passion for luxury, craftsmanship, and delivering an exceptional client experience.
• Fluent in English; proficiency in additional languages is a strong advantage.
• Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
• A collaborative team player who embodies the values and spirit of the Hermès Maison.
• Strong interpersonal and communication skills with the ability to build lasting client relationships.
• Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
• Self-motivated with the ability to work independently while contributing to a team dynamic.
• Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.