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āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Job Number25198095
- LocationCourtyard by Marriott Bangkok Sukhumvit 20, 10 10/3 Soi Sukhumvit 20, Bangkok, Bangkok, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-ManagementNuestro trabajo no consiste solo en que el registro de entrada o salida del huÃĐsped sea fluida. AdemÃĄs de eso, se trata de construir una experiencia que sea Única y memorable para el huÃĐsped. Nuestros Expertos en experiencias de los huÃĐspedes toman la iniciativa para ofrecer una amplia gama de servicios que guÃen a nuestros huÃĐspedes en su estadÃa. Se sienten empoderados para estar en movimiento y hacer lo que hay que hacer en cada momento. Ya estÃĐn realizando tareas operativas, ocupÃĄndose de solicitudes de los huÃĐspedes, completando informes o comentando eventos y lugares destacados del ÃĄrea local, los Expertos en la experiencia del huÃĐsped consiguen que esas transacciones sean parte de la experiencia del huÃĐsped.
- Al margen de cuÃĄl sea su puesto, hay una serie de cosas fundamentales para el ÃĐxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compaÃąÃa, respetar la confidencialidad, proteger los activos de la compaÃąÃa, mantener los estÃĄndares de calidad y asegurarse de que su uniforme, apariencia personal y comunicaciÃģn sea profesional. Los Expertos en la experiencia del huÃĐsped estÃĄn siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 10 libras sin ayuda). Es fundamental que los Expertos en la experiencia del huÃĐsped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huÃĐspedes estÃĐn satisfechos y el hotel funcione.
- APTITUDES DESEABLES
- EducaciÃģn:TÃtulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de EducaciÃģn General
- (General Educational Development, GED).
- Experiencia laboral afÃn:No se requiere experiencia laboral afÃn.
- Experiencia como supervisor:No se requiere experiencia como supervisor.
- Licencia o certificaciÃģn:Ninguna
- En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orÃgenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusiÃģn de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condiciÃģn de veterano u otras caracterÃsticas protegidas por la legislaciÃģn vigente.En Courtyard, nos apasiona atender mejor las necesidades de los viajeros en todo el mundo. Esto nos ha inspirado a crear el primer hotel diseÃąado especÃficamente para los viajeros de negocios, y por ello la experiencia Courtyard actual empodera a los huÃĐspedes, sea cual sea el motivo de su viaje. Estamos buscando gente que cumpla sus objetivos y sienta pasiÃģn por brindar una experiencia de huÃĐsped que vaya mÃĄs allÃĄ, que disfrute formar parte de un equipo pequeÃąo pero ambicioso y a la que le encante aprender a mejorar siempre, todo ello mientras se divierte.
- Al unirte a Courtyard, te unes a una cartera de marcas con Marriott International. EstarÃĄs donde puedes llevar a cabo tu mejor trabajo, comenzarÃĄs a cumplir tu propÃģsito, formarÃĄs parte de un increÃble equipo mundial y te convertirÃĄs en tu mejor versiÃģn.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Good Communication Skills, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ23,000 - āļŋ25,000
- Receive inbound calls from customers regarding after-sales service..
- Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective).
- Provide inventory stock checks for customers through phone calls. (e.g. customers ask to check if the new product is available to buy at official store's branch.).
- Working Hour.
- 3 shifts (9.00 - 18.00, 10.00 - 19.00, 12.00 - 21.00).
- Shifts will be announced 2 weeks or 1 month in advance.
- 2 days off (can be split in some cases).
- 1-month training and 2-month probation period.
- Thai nationality.
- Bachelor's Degree.
- English proficiency: B2 or above.
- New graduates are welcome..
- Perks/Benefits;.
- Basic Salary.
- Performance Incentive.
- Diligent Allowance.
- Social Security.
- Group Insurance (Health).
- Annual Increment (As per company policy).
- Bonus (As per company policy).
- Leave Entitlement (AL, SL, BL, etc.).
- Entertainment Events (Whole year).
- Yearly Health Check-up (As per company policy).
- Special Rewards & Points to redeem any special vouchers, gifts, etc.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ20,000 - āļŋ30,000
- āļŠāļāļąāļāļŠāļāļļāļāđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļāļĨāđāļāļīāļāļāļąāļāļāļđāđāļāļąāļāļāļēāļĢāđāļāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāļĢāļ°āļāļģāļ§āļąāļ.
- āļāļđāđāļĨāđāļĨāļ°āļāļąāļāļāļēāļĢāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāļāļąāđāļāļ āļēāļĒāđāļāđāļĨāļ°āļ āļēāļĒāļāļāļāļāļāļāđāļāļĢ.
- āđāļāļĨāđāļĨāļ°āļāļąāļāđāļāļĢāļĩāļĒāļĄāđāļāļāļŠāļēāļĢāļ āļēāļĐāļēāđāļāļĒāđāļĨāļ°āļ āļēāļĐāļēāļāļąāļāļāļĪāļĐ.
- āļāļąāļāļāļēāļĢāļāļēāļĢāļēāļāļāļąāļāļŦāļĄāļēāļĒ āļāļēāļĢāļāļĢāļ°āļāļļāļĄ āđāļĨāļ°āļāļēāļāđāļāļāļŠāļēāļĢāļāļļāļĢāļāļēāļĢāļāđāļēāļ āđ.
- āļāļđāđāļĨāļāļēāļĢāļāļāļīāļāļąāļāļīāļāļēāļāļāļāļāļāļāļąāļāļāļēāļāđāļĨāļ°āļāđāļ§āļĒāđāļāļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļ āļēāļĒāđāļāļāļĩāļĄ.
- āļāļąāļāļāļķāļāđāļĨāļ°āļāļđāđāļĨāļāđāļāļĄāļđāļĨāļāļąāļāļāļĩāļāļ·āđāļāļāļēāļāļāļāļāļĄāļđāļĨāļāļīāļāļī.
- āļāļāļīāļāļąāļāļīāļāļēāļāļāļ·āđāļ āđ āļāļēāļĄāļāļĩāđāđāļāđāļĢāļąāļāļĄāļāļāļŦāļĄāļēāļĒ.
- āļ§āļļāļāļīāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāļāļĢāļīāļŦāļēāļĢāļāļļāļĢāļāļīāļ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļ·āđāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļāļēāļĒāļļāđāļĄāđāđāļāļīāļ 40 āļāļĩ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļ āļāļĒāļąāļ āđāļĨāļ°āļāļ·āđāļāļŠāļąāļāļĒāđ.
- āđāļĄāđāļŠāļđāļāļāļļāļŦāļĢāļĩāđāđāļĨāļ°āđāļĄāđāļāļ·āđāļĄāļŠāļļāļĢāļē.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāđāļāđāđāļāļĢāđāļāļĢāļĄ Microsoft Office (Word, Excel, PowerPoint) āđāļĨāļ°āđāļāļāļāļĨāļīāđāļāļāļąāļāļāđāļēāļ AI.
- āļĄāļĩāļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļĨāļ°āļ āļēāļĐāļēāđāļāļĒāļāļĩāđāļāļĩ (āļāļąāļ āļāļđāļ āļāđāļēāļ āđāļāļĩāļĒāļ).
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āļ§āļąāļāļŦāļĒāļļāļāļāļąāļāļāļąāļāļĪāļāļĐāđ (āļĒāļāđāļ§āđāļāļ§āļąāļāļŦāļĒāļļāļāļāļēāļāļĻāļēāļŠāļāļē)..
- Organization: Cheerful Life Foundation.
- Position: Secretary (Administrative Assistant)
- Employment Type: Full-time
- Vacancies: 1 position
- Salary: Based on qualification and experience
- Location: 506 Sirithawon Soi, Ramkhamhaeng 24 Yaek 24, Phatthanakan, Suan Luang, Bangkok
- Working Hours: Monday - Saturday, 09:00-17:00.
- Support and coordinate closely with the Manager in daily operations.
- Handle both internal and external communications.
- Translate and prepare documents in Thai and English.
- Manage schedules, meetings, and administrative paperwork.
- Supervise staff performance and assist in team coordination.
- Maintain basic accounting records for the foundation.
- Perform other duties as assigned.
- Bachelor s degree in Administration sector or related field.
- Age below 40 years old.
- Responsible, diligent, and honest.
- Non-smoker and non-drinker.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and AI applications..
- Good command of English and Thai (listening, speaking, reading, and writing).
- Social Security.
- Public holidays (except religious holidays)..
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Job Number25191915
- LocationJW Marriott Hotel Bangkok, 4 Sukhumvit Road Soi 2, Bangkok, Bangkok, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Microsoft Office, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ15,000 , āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ, āļĄāļĩāļāđāļēāļāļāļĄāļĄāļīāļāļāļąāđāļ
- āļāļĢāļ°āļāļēāļŠāļąāļĄāļāļąāļāļāđ āđāļĨāļ°āļāļģāđāļŠāļāļāđāļāļĢāđāļĄāļāļąāđāļāļāļāļāļāļĢāļīāļĐāļąāļāđāļŦāđāļĨāļđāļāļāđāļēāļĢāļąāļāļāļĢāļēāļ.
- āļāļĢāļ°āļŠāļēāļāļāļēāļāđāļĨāļ°āļŠāļāļąāļāļŠāļāļļāļāļāļēāļāļāļāļāļāđāļēāļĒāļāļēāļĒ.
- āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨāļāļāļāļĨāļđāļāļāđāļēāļĨāļāđāļāļĢāļ°āļāļāļāļąāļāđāļāđāļāļāđāļāļĄāļđāļĨāļāļāļāļāļĢāļīāļĐāļąāļ.
- āļāđāļ§āļĒāļāļąāļāđāļāļĢāļĩāļĒāļĄāđāļĨāļ°āļŠāļĢāļļāļāļāđāļāļĄāļđāļĨāļāļēāļĄāļāļ§āļēāļĄāļāđāļāļāļāļēāļĢāļāļāļāļĨāļđāļāļāđāļē āļĢāļ§āļĄāļāļąāđāļāđāļāļ°āļāļģāļāļĨāļīāļāļ āļąāļāļāđāđāļĨāļ°āļāļēāļĢāļāļĢāļīāļāļēāļĢāļāļĩāđāđāļŦāļĄāļēāļ°āļŠāļĄ.
- āļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāđāļēāļĒāļāļ·āđāļāđ āļ āļēāļĒāđāļāļāļĢāļīāļĐāļąāļāđāļĨāļ°āļāļĢāļīāļĐāļąāļāđāļāđāļāļĢāļ·āļ āđāļāđāļ āļāđāļēāļĒāļāļąāļāļāļĩ āļāđāļēāļĒāļāļāļīāļāļąāļāļīāļāļēāļĢ āđāļāđāļāļāđāļ.
- āđāļāđāļēāļĢāđāļ§āļĄāļāļīāļāļāļĢāļĢāļĄāļŠāđāļāđāļŠāļĢāļīāļĄāļāļēāļĢāļāļēāļĒāļāļāļāļŠāļāļēāļāđāļāļāļĢāļļāļāđāļāļāđāļĨāļ°āļāļĢāļīāļĄāļĨāļāļĨ (āļŦāļĢāļ·āļāļāđāļēāļāļāļąāļāļŦāļ§āļąāļāđāļāđāļāļāļēāļāļāļĢāļąāđāļ).
- āđāļĄāđāļāļģāļāļąāļāđāļāļĻ āļāļēāļĒāļļ 18 -38 āļāļĩ [āđāļāļīāļāļĢāļąāļāđāļāđāļāļāļāđāļŦāļĄāđ].
- āļĄāļĩāļāļ§āļēāļĄāļāļ·āđāļāļŠāļąāļāļĒāđ āļāļĒāļąāļ āļāļāļāļāđāļĨāļ°āļĢāļąāļāļāļīāļāļāļāļāļāļēāļāđāļŦāđāļāļąāļāļāļēāļĄāļāļĢāļāļāđāļ§āļĨāļēāļāļĩāđāļāļģāļŦāļāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĄāļļāđāļāļĄāļąāđāļāđāļĨāļ°āđāļāđāļĻāļķāļāļĐāļēāđāļĢāļĩāļĒāļāļĢāļđāđāļāļĨāļāļāđāļ§āļĨāļē.
- āļĄāļĩāļĄāļāļļāļĐāļĒāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩ āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļĨāļ°āļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļģāļāļēāļāļĢāđāļ§āļĄāļāļąāļāļāļđāđāļāļ·āđāļāđāļāđ.
- āļŠāļēāļĄāļēāļĢāļāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđāļāļ·āđāļāļāļēāļāđāļāđāļāļĩ āđāļāđāļ Excel, Word, Web, Email.
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļāļąāļāļāđāļēāļĒāļāļēāļĒāļĄāļēāļāđāļāļāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļŦāļēāļāļŠāļēāļĄāļēāļĢāļāļāļąāļāļĢāļāļĒāļāļāđāļŦāļĢāļ·āļāļĢāļāļĄāļāđāļāļāļĢāđāđāļāļāđ āđāļĨāļ°āļĄāļĩāđāļāļāļāļļāļāļēāļāļīāļāļąāļāļāļĩāđ āļŠāļēāļĄāļēāļĢāļāđāļāļīāļāļāļēāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļāļāļŠāļāļēāļāļāļĩāđāđāļāđ (āļāđāļēāļĄāļĩ) āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāļĨāļāļāļāđāļāļāđāļĨāļ°āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ (Benefits).
- āļĢāļēāļĒāđāļāđāļāļēāļĄāļāļāļĨāļ(āđāļĄāđāļĢāļ§āļĄ āđāļāļāļąāļŠāļĢāļēāļĒāđāļāļĢāļĄāļēāļŠ āđāļāļĩāđāļĒāļāļĒāļąāļ āđāļĨāļ°āđāļāļīāļāļŠāļāļąāļāļŠāļāļļāļāļāļīāđāļĻāļĐāļāļēāļĄāđāļāļĢāļāļāļēāļĢ) āđāļĨāļ° āļāļīāļāļēāļĢāļāļēāļāļĢāļąāļāļāļēāļĄāļāļĨāļāļēāļ.
- āļŠāļīāļāļāļīāļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄāđāļĨāļ°āļŠāļīāļāļāļīāļāļĢāļ°āļāļąāļāļāļĨāļļāđāļĄāļāļāļāļāļĢāļīāļĐāļąāļ.
- āđāļāļāļąāļŠāļĢāļēāļĒāđāļāļĢāļĄāļēāļŠāđāļĨāļ°āđāļāļāļąāļŠāļĢāļēāļĒāļāļĩ (āļāļķāđāļāļāļĒāļđāđāļāļąāļāļāļĨāļāļēāļāļāļāļāļāļĩāļĄ).
- āđāļāļĩāđāļĒāđāļĨāļĩāđāļĒāļāđāļĨāļ°āļāđāļēāđāļāļīāļāļāļēāļāļāļāļāļŠāļāļēāļāļāļĩāđ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ15,000
- āļāļĢāļ§āļāļŠāļāļāđāļāļāļŠāļēāļĢāļĒāļ·āļāļĒāļąāļāļāļąāļ§āļāļāļāļāļāļāļđāđāļŠāļĄāļąāļāļĢāđāļāđāļāļēāļāđāļāļāļĨāļīāđāļāļāļąāđāļāđāļŦāļĄāđ āđāļāđāļ āļāļąāļāļĢāļāļĢāļ°āļāļēāļāļ, āļŠāļģāđāļāļēāļāļ°āđāļāļĩāļĒāļāļĢāļ, āđāļĨāļ° āļĢāļđāļāļ āļēāļāļāļāļāļāļđāđāļŠāļĄāļąāļāļĢ.
- āļāļĢāļ§āļāļŠāļāļāļ§āđāļēāļĢāļđāļāļ āļēāļāļāļāļāļāļđāđāļŠāļĄāļąāļāļĢāļāļĢāļāļāļąāļāļāđāļāļĄāļđāļĨāđāļāļāļąāļāļĢāļāļĢāļ°āļāļēāļāļ.
- āļāļģāļāļēāļĢāļāļāļļāļĄāļąāļāļīāđāļŦāđāļāļđāđāļŠāļĄāļąāļāļĢāļŠāļēāļĄāļēāļĢāļāļĨāļāļāļ°āđāļāļĩāļĒāļāđāļāđāļāļāļāļĨāļīāđāļāļāļąāļāđāļāđ āļŦāļēāļāđāļāļāļŠāļēāļĢāļāļĢāļāļāđāļ§āļāđāļĨāļ°āļāļđāļāļāđāļāļ.
- āļŦāļēāļāļāļāļāđāļāļāļīāļāļāļĨāļēāļāļŦāļĢāļ·āļāđāļāļāļŠāļēāļĢāđāļĄāđāļāļĢāļāļāđāļ§āļ āđāļāđāļāļāļđāđāļŠāļĄāļąāļāļĢāđāļāļ·āđāļāļāļģāļāļēāļĢāđāļāđāđāļāļŦāļĢāļ·āļāļŠāđāļāđāļāļāļŠāļēāļĢāđāļāļīāđāļĄāđāļāļīāļĄ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļāļ§āļŠ. āļāļķāđāļāđāļ.
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāđāļāļĒāđāļāđāđāļāļĢāļ°āļāļąāļāļāļĩāđāļĨāļ°āļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāļāļąāđāļāļāļ·āđāļāļāļēāļ.
- āļŦāļēāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāļĩāđāļĒāļ§āļāļąāļāļāļēāļāļāļĢāļ§āļāļŠāļāļāđāļāļāļŠāļēāļĢ āļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļāļģāļāļēāļ 9.00 - 18.00 āļ.
- āļāļģāļāļēāļ 5 āļ§āļąāļāļāđāļāļŠāļąāļāļāļēāļŦāđ (āļ§āļąāļāļŦāļĒāļļāļāļāļēāļāđāļĄāđāļāļĢāļāđāļŠāļēāļĢāđ-āļāļēāļāļīāļāļĒāđ).
- āļŠāļēāļĄāļēāļĢāļāđāļĢāļīāđāļĄāļāļēāļāđāļāđ 28 āļ.āļĒ. 2568.
- āļāđāļēāļāļāļāđāļāļāđāļĨāļ°āļŠāļ§āļąāļŠāļāļīāļāļēāļĢ.
- āļāļēāļāđāļāļīāļāđāļāļ·āļāļ 13,000.
- āļāđāļēāļāļāļāđāļāļāļāļīāđāļĻāļĐ 1,750 + OT.
- āļāļĢāļ°āļāļąāļāļŠāļąāļāļāļĄ.
- āļĨāļēāļāļąāļāļĢāđāļāļ 12 āļ§āļąāļāļāđāļāļāļĩ.
- āļāļĢāļ§āļāļŠāļļāļāļ āļēāļāļāļĢāļ°āļāļģāļāļĩ.
- āļāļģāļāļīāļāļāļĢāļĢāļĄāļŠāļ°āļŠāļĄāļāđāļāļĒāđāļĨāļāļŠāļīāļāļāļīāļāļīāđāļĻāļĐāļāđāļēāļāđ.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Job Number25200446
- LocationMontien Riverside Hotel Bangkok, 372 Rama III Rd Bang Khlo, Bangkok, Thailand, Thailand, 10120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-ManagementProcesar todos los registros de ingreso y salida de los huÃĐspedes, asà como tambiÃĐn la asignaciÃģn de las habitaciones y las solicitudes de cambio de habitaciÃģn y retraso en el horario para dejar la habitaciÃģn. Obtener los pagos; activar o entregar llaves nuevas de las habitaciones. Asegurarse de que las tarifas se ajusten a las normas del mercado y de que se documenten todas las excepciones que surjan. Verificar o reajustar la facturaciÃģn para los huÃĐspedes. Comunicarse con el personal adecuado cuando haya huÃĐspedes esperando una habitaciÃģn disponible. Informar a los huÃĐspedes sobre cualquier mensaje que hayan recibido. Borrar las partidas de los huÃĐspedes del sistema informÃĄtico. Coordinar con el Departamento de Limpieza a fin de hacer un seguimiento del estado de las habitaciones y de las inquietudes de los huÃĐspedes. Archivar el papeleo o la documentaciÃģn de los huÃĐspedes. Manejar la terminal de central telefÃģnica. Preparar y comprobar los informes diarios, las listas de imprevistos y los informes de autorizaciÃģn de las tarjetas de crÃĐdito. Brindar indicaciones e informaciÃģn a los huÃĐspedes sobre la manera de llegar a destinos. Atender, registrar y procesar todas las llamadas, las solicitudes, las preguntas o las inquietudes de los huÃĐspedes; hacer un seguimiento a fin de asegurar que se hayan solucionado satisfactoriamente. Solicitar un medio de transporte para los huÃĐspedes o visitantes. Computar y asegurar la caja al comenzar y finalizar el turno. Cobrar los cheques de los huÃĐspedes, procesar todos los medios de pago, comprobantes, desembolsos y gastos, ademÃĄs de proporcionar cambio. Notificar a Seguridad cualquier denuncia de robo presentada. Cumplir con todas las polÃticas y los procedimientos de la compaÃąÃa; informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; mantener la confidencialidad de la informaciÃģn patentada y proteger los bienes de la compaÃąÃa. Recibir y reconocer a los huÃĐspedes de acuerdo con los estÃĄndares de la compaÃąÃa, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huÃĐspedes con aprecio genuino. Hablar con los demÃĄs utilizando un lenguaje claro y profesional y atender los telÃĐfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demÃĄs, apoyar al equipo para alcanzar los objetivos comunes y escuchar y responder de manera apropiada las inquietudes de los empleados. Acatar los estÃĄndares de seguridad de la calidad. Estar de pie, tomar asiento o caminar durante un perÃodo prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos.Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
- APTITUDES DESEABLES
- EducaciÃģn:TÃtulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de EducaciÃģn General
- (General Educational Development, GED).
- Experiencia laboral afÃn:No se requiere experiencia laboral afÃn.
- Experiencia como supervisor:No se requiere experiencia como supervisor.
- Licencia o certificaciÃģn:Ninguna
- En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orÃgenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusiÃģn de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condiciÃģn de veterano u otras caracterÃsticas protegidas por la legislaciÃģn vigente.Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitriÃģn de Marriott Hotels, nos ayudarÃĄs a mantener la promesa de Una experiencia hotelera maravillosa, siempre con un servicio cuidado y sincero, que se adelanta a las necesidades de los huÃĐspedes, para asà mejorar este legado vivo. Con un nombre que es sinÃģnimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. EstarÃĄs donde puedes llevar a cabo tu mejor trabajo, comenzarÃĄs a cumplir tu propÃģsito, formarÃĄs parte de un increÃble equipo mundial y te convertirÃĄs en tu mejor versiÃģn.
- JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de mÃĄs de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tÚ eres feliz, los huÃĐspedes tambiÃĐn lo serÃĄn. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarÃĄs parte de una comunidad y disfrutarÃĄs de verdadera camaraderÃa con un grupo de colegas muy variado. JW crea oportunidades de capacitaciÃģn, desarrollo, reconocimiento y, lo mÃĄs importante, un lugar donde puedes seguir tu pasiÃģn en un ambiente de lujo enfocado en el bienestar holÃstico. El trato excepcional a los huÃĐspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment&trade. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. EstarÃĄs donde puedes llevar a cabo tu mejor trabajo, comenzarÃĄs a cumplir tu propÃģsito, formarÃĄs parte de un increÃble equipo mundial y te convertirÃĄs en tu mejor versiÃģn.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Good Communication Skills, Digital Marketing, Social Media Management, Creativity, Thai, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ17,000 - āļŋ20,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ, āļĄāļĩāļāđāļēāļāļāļĄāļĄāļīāļāļāļąāđāļ
- Assist company owners with schedules, meetings, priorities, and coordination.
- Manage calendars, appointments, and communication.
- Prepare meeting notes, documents, and follow-up action items.
- Handle filing, documentation, and general office tasks.
- Coordinate with internal team members..
- Marketing Support.
- Assist with basic marketing campaign tasks.
- Organize materials, files, and communication for Facebook/Google/TikTok Ads.
- Create simple documents such as briefs, checklists, reports, and timelines.
- Help track campaign data and update spreadsheets or CRM systems.
- Follow up with clients regarding schedules, required files, and information..
- Bachelor s degree in any field.
- Basic understanding of digital marketing campaigns (Facebook Ads, Google Ads, TikTok Ads).
- Strong organizational skills and attention to detail.
- Good communication skills, English communication skill is a plus.
- Able to multitask and manage changing priorities.
- Comfortable with Microsoft Office or Google Workspace.
- Positive attitude and willingness to learn.
- Experience in admin, operations, or agency work is a plus..
- Competitive salary based on experience.
- Opportunity to grow in marketing and operations.
- Work closely with company owners and marketing specialists.
- Annual performance bonus.
- Supportive and learning-focused environment..
- [email protected].
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Analytical Thinking, Enthusiastic, High Responsibilities, Problem Solving, Good Communication Skills, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ35,000 - āļŋ60,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To spearhead & rigorously follow up projects & tasks.
- To be present for all communication & meetings & managing correspondences.
- To co-create & ideate on creative as well as critical aspects of business development.
- To actively participate & regularly monitor the global hospitality & luxury industry.
- Most importantly, to be a member of the team in driving the organization forward to business growth for a highly unique hospitality brand.
- This job requires someone who is fluent in Thai and English.
- This job requires a detail-oriented person.
- This job requires someone who can work well under pressure.
- This job requires someone who is logical but also creative & good in problem solving.
- We are looking for someone who has an eager interest in hospitality, business development, design thinking, management and/or strategy.
- We are looking for someone who is passionate & wants an opportunity to both learn & grow to the next level as a team together.
- Our hiring policy is simple. We look at your ambition, your attitude, your ability to adapt, your passion, and your motivation to grow.
- We are hiring many positions under our hospitality segment. If you believe your skills may not precisely align with this position but would still love to work with us, we insist you to please do not hesitate to submit your resume to us, and we look forward to hearing from you!.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Analytical Thinking, Enthusiastic, High Responsibilities, Problem Solving, Creative Thinking, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ28,000 - āļŋ55,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- To be present for all communication & meetings & managing correspondences.
- To present financial reporting analysis on facts & figures on performance regularly.
- To co-create & ideate on creative as well as critical aspects of business development.
- To plan, prepare & coordinate all documents & arrangements.
- To actively participate & regularly monitor the global hospitality & luxury industry.
- To help in analysis & initiation of procurement across all projects.
- Most importantly, to be a member of the team in driving the organization forward to business growth for a highly unique hospitality brand.
- This job requires someone who is fluent in Thai and English.
- This job requires a positive thinker & a go-getter.
- This job requires someone who can work well under pressure.
- This job requires someone who is logical but also very creative.
- A candidate with a hospitality background is preferred, but not necessary.
- We are looking for someone who has an eager interest in hospitality, business development, design thinking, management and/or strategy.
- We are looking for someone who is passionate & wants an opportunity to both learn & grow to the next level as a team together.
- Our hiring policy is simple. We look at your ambition, your attitude, your ability to adapt, your passion, and your motivation to grow.
- We are hiring many positions under our hospitality segment. If you believe your skills may not precisely align with this position but would still love to work with us, we insist you to please do not hesitate to submit your resume to us, and we look forward to hearing from you!.
āļāļąāļāļĐāļ°:
Bahasa Indonesia, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Bachelor's degree.
- Previous experience in a customer service, call center, or hospitality role is highly preferred.
- Excellent communication skills in both written and spoken in Bahasa Indonesia and English.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using computer systems and navigating multiple applications simultaneously.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- A positive and patient attitude with a genuine desire to help people.
- Flexibility to work in shifts, including evenings, weekends, and public holidays.
- What We Offer Competitive salary and performance-based bonuses.
- Comprehensive training and professional development opportunities.
- Health and wellness benefits.
- A diverse and inclusive work environment with opportunities for career advancement.
- Modern and comfortable office space.
- Fun and engaging team activities.
- The Role
- As a Customer Service Representative specializing in Partner Services, you will be the first point of contact for partners making reservations, asking for information, or raising concerns. You will be responsible for delivering professional, courteous, and efficient service while upholding the brand standards of our clients in the hospitality and travel industry.
- Key Responsibilities Handle inbound and outbound calls, emails, and live chat inquiries from partners regarding reservations, booking modifications, and general information.
- Resolve partner complaints and issues with empathy and professionalism, aiming for a first-contact resolution whenever possible.
- Provide accurate and detailed information about services, amenities, and policies.
- Process new reservations and cancellations, ensuring all details are correctly entered into the system.
- Collaborate with internal teams to escalate complex issues and ensure a seamless partner experience.
- Meet or exceed individual and team performance targets, including quality scores, average handling time, and customer satisfaction ratings.
- Maintain a high level of product and procedural knowledge.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Minimum of one-year prior experience as a Guest Service Supervisor.
- Excellent English communication skills (both verbal and written) / additional languages are a plus.
- Professional appearance and demeanor.
- Strong interpersonal and customer service skills with a guest-focused mindset.
- Ability to handle guest complaints and resolve issues professionally.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
- Residences - Recreational Facilities Attendant.
- At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
- Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
- About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
- Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
- Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
- About Four Seasons.
- Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
- As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
- What You Will Be Responsible For.
- The Four Seasons Private Residences Bangkok at Chao Phraya is looking for a Recreational Facilities Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Recreational Facilities Attendant will have the opportunity to shape the resident experience by providing exceptional knowledge and service. This position reports to the Recreational Facilities supervisor.
- JOB FUNCTIONS.
- The Recreational Facilities Attendant will respond to a wide variety of Residence owner, resident and guest requests by accurately assessing and responding to the owners, residents or their guests needs, then adding personal recommendations and touches to achieve maximum customer satisfaction.
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle requests for owners. Describe and ensure quality of all food and drink items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience throughout the day and evening. Ensure the cleanliness of the areas is up to standard at all times.
- Candidates must have a firm knowledge of the local market and speak Thai as well as being fluent in English. Must have the right to work in Thailand.
- Preferred Qualifications and Skills.
- Candidates must be able to speak and write both English and Thai. Knowledge of foreign languages is advantageous. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.
- Visa sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, knowledge in food & beverage and customer service are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Previous pre-opening experience is a plus.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- During the pre-opening, support Chief Concierge who is a hotel champion for the launch of concierge KEY software program and establish the system for Hotel before further utilizing.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner making recommendations based on an insightful local knowledge and hotel practices.
- Processes parcels, packages, courier service, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
- Works harmoniously and professionally with co-workers and he/she directly report to Assistance Chief Concierge.
- Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
- Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
- Stores and retrieves guest luggage and packages.
- Utilizes a variety of internal software programs to accurately input special arrangements the guest has made and to assure proper billing.
- Non-Essential Functions.
- Assists with responsibilities and duties in the absence of Concierge leaders or due to heavy volume in the areas of the Bell stand, Front desk. Door greeter and lobby coverage,.
- Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bangkok at Chao Phraya River provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Job Number25196215
- LocationBangkok Marriott Marquis Queen s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļāļāļēāļĢāļĻāļķāļāļĐāļē āļĄ.6 / āļāļ§āļ. / āļāļ§āļŠ. / āļāļĢāļīāļāļāļēāļāļĢāļĩ āļŦāļĄāļēāļĒāđāļŦāļāļļ: āļŠāļģāļŦāļĢāļąāļāļāļđāđāļŠāļģāđāļĢāđāļāļāļēāļĢāļĻāļķāļāļĐāļēāļāļēāļāļāļāļ°āļāļĢāļļāļĻāļēāļŠāļāļĢāđ āļāļīāļāļīāļĻāļēāļŠāļāļĢāđ āļāļĒāļēāļāļēāļĨāļĻāļēāļŠāļāļĢāđ āļāļāļāđāļāļāļāļĨāļīāļāļ āļąāļāļāđāļŦāļĢāļ·āļāđāļāļĢāļ·āđāļāļāļāļĢāļ°āļāļąāļ āļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļāļāđāļēāļ Chat/Email Agent āļāļĒāđāļēāļāļāđāļāļĒ 1 āļāļĩ.
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļēāļāļāļĢāļīāļāļēāļĢāļĨāļđāļāļāđāļē (Customer Service) āļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
- āļĄāļĩāļāļąāļĻāļāļāļāļīāļāļĩāđāļāļĩ āļĢāļąāļāļāļēāļāļāļĢāļīāļāļēāļĢ āļĄāļĩāđāļŦāļ§āļāļĢāļīāļāđāļāļāļēāļĢāđāļāđāđāļāļāļąāļāļŦāļēāđāļāļāļēāļ°āļŦāļāđāļē āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāđāļĢāļāļāļāļāļąāļāđāļāđāļāļĩ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļāļīāļĄāļāđāđāļĨāļ°āļāļēāļĢāđāļāđāđāļāđāļāļāļĩāļĒāđāļāļāļĢāđāļāđāļāđāļāļĒāđāļēāļāļāļĨāđāļāļāđāļāļĨāđāļ§ (āļāļ§āļēāļĄāđāļĢāđāļ§āđāļāļāļēāļĢāļāļīāļĄāļāđāđāļĄāđāļāđāļāļĒāļāļ§āđāļē 30 āļāļģ/āļāļēāļāļĩ).
- āļĄāļĩāļāļ§āļēāļĄāļĨāļ°āđāļāļĩāļĒāļāļĢāļāļāļāļāļāđāļāļāļēāļĢāļāļąāļāļāļēāļĢāļāđāļāļĄāļđāļĨ āđāļĨāļ°āļŠāļāđāļāđāļĢāļĩāļĒāļāļĢāļđāđāđāļāļāđāļāđāļĨāļĒāļĩāđāļŦāļĄāđ āđ.
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāđāļāđāļ āļēāļĐāļēāđāļāļĒāļāļĩāđāļāļĩ āļāļąāđāļāļāđāļēāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļāļēāļĢāđāļĨāļ·āļāļāđāļāđāļāđāļāļĒāļāļģ āđāļĨāļ°āļāļēāļĢāđāļāđāļ āļēāļĐāļēāļāļĒāđāļēāļāđāļŦāļĄāļēāļ°āļŠāļĄ.
- āđāļŦāđāļāđāļāļĄāļđāļĨāđāļĨāļ°āđāļŦāđāļāļĢāļīāļāļēāļĢāđāļāđāļāļđāđāļāļ·āđāļāđāļĨāļ°āļāļđāđāļāļēāļĒāļāđāļēāļāļāđāļāļāļāļēāļāđāļāļāđāļĨāļ°āļāļĩāđāļĄāļĨ āļāļĢāđāļāļĄāļāļąāļāļāļēāļĢāļāļēāļāļāđāļēāļ (backlog) āļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
- āļāļąāļāļāļķāļāļāđāļāļĄāļđāļĨāļāļēāļĢāđāļŦāđāļāļĢāļīāļāļēāļĢāđāļāļĢāļ°āļāļ āđāļĨāļ°āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļŦāļāđāļ§āļĒāļāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāđāļāļ·āđāļāļāļēāļĢāļāļģāđāļāļīāļāļāļēāļāļāļĩāđāļĢāļēāļāļĢāļ·āđāļ.
- āļŠāļĢāđāļēāļāđāļĨāļ°āļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļŠāļąāļĄāļāļąāļāļāđāļāļąāļāļāļĩāļāļąāļāļāļđāđāļāļ·āđāļāđāļĨāļ°āļāļđāđāļāļēāļĒ āđāļāļ·āđāļāđāļŠāļĢāļīāļĄāļŠāļĢāđāļēāļāļāļ§āļēāļĄāļāļķāļāļāļāđāļāļāđāļāļŠāļīāļāļāđāļēāđāļĨāļ°āļāļĢāļīāļāļēāļĢāļāļāļāļāļĢāļīāļĐāļąāļāļŊ.
- āļāļāļīāļāļąāļāļīāļāļēāļāļāļēāļĄāļĄāļēāļāļĢāļāļēāļāļāļąāļ§āļāļĩāđāļ§āļąāļ (KPIs) āļāļĩāđāļāļĢāļīāļĐāļąāļāļŊ āļāļģāļŦāļāļāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļ āļēāļ.
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Proficiency in Thai language (spoken and written).
- Strong communication and problem-solving skills.
- Ability to work onsite in TP Bangkok.
- Willingness to work on rotational shifts, including weekends and public holidays.
- Customer service experience is a plus, but not mandatory - fresh graduates are encouraged to apply.
- Responsibilities:Handle incoming calls, emails, and chat from customers in Thai.
- Provide accurate information, resolve issues, and ensure customer satisfaction.
- Escalate complex issues to relevant teams when necessary.
- Maintain a professional and empathetic approach in every interaction.
- Achieve individual and team performance targets.
- Follow company policies, procedures, and quality standards.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Job Number26207990
- LocationBangkok Marriott Hotel The Surawongse, 262 Surawong Road Si Phraya, Bangkok, Bangkok, Thailand, 10500
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management Marriott International olarak, kapÄąsÄą herkese aÃ§Äąk ve fÄąrsata eriÅim imkÃĒnÄą sunan bir eÅit fÄąrsat iÅvereni olmaya kararlÄąyÄąz. ÃalÄąÅma arkadaÅlarÄąmÄązÄąn, ÃķzgÞn arka planlarÄąna deÄer verilen ve geçmiÅleriyle birlikte kabul gÃķrdÞkleri bir iÅ ortamÄąnÄą etkin bir Åekilde teÅvik ediyoruz. En gÞçlÞ yanÄąmÄąz, çalÄąÅma arkadaÅlarÄąmÄązÄąn beraberlerinde getirdikleri zengin kÞltÞr, yetenek ve deneyimlerdir. KiÅinin engellilik durumuna, askerlik durumuna veya yÞrÞrlÞkteki yasalarla korunan diÄer durumlara dayalÄą ayrÄąmcÄąlÄąk da dÃĒhil olmak Þzere, her tÞrlÞ ayrÄąmcÄąlÄąÄa karÅÄąyÄąz.Marriott Hotels, dÞnyanÄąn dÃķrt bir yanÄąnda alÄąÅageldiÄiniz rahatlÄąÄÄą saÄlamaya devam ederken her fÄąrsatta yenilikçi yaklaÅÄąmÄąnÄą sÞrdÞrÞyor ve misafirperverlik sanatÄąnÄą daha da geliÅtirmeye çalÄąÅÄąyor. Bir Marriott Hotels çalÄąÅanÄą olarak, yaÅayan mirasÄąmÄązÄą destekleyip geliÅtiren, dÞÅÞnceli, samimi ve geleceÄe bakan bir hizmet anlayÄąÅÄąyla "MÞkemmel Misafirperverlik. Her Zaman" sÃķzÞnÞ yerine getirmeye yardÄąmcÄą olursunuz. Sizi dÞnya genelinde misafirperverlikle eÅ anlamlÄą olan Marriott Hotels'de bir kariyer keÅfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katÄąlarak, Marriott International çatÄąsÄą altÄąndaki bir markalar portfÃķyÞne katÄąlÄąrsÄąnÄąz. İÅinizi en iyi Åekilde yapabileceÄiniz yeri tercih edin, amacÄąnÄązÄą gerçekleÅtirmeye baÅlayÄąn, mÞkemmel bir kÞresel ekibin Þyesi olun ve hayallerinize ulaÅmayÄą baÅarÄąn.
- JW Marriott, Marriott International'Äąn lÞks portfÃķyÞnÞn bir parçasÄądÄąr ve dÞnyanÄąn dÃķrt bir yanÄąndaki Åehirlerde ve farklÄą tatil yerlerinde 100'Þ aÅkÄąn harika tesisten meydana gelir. JW, çalÄąÅanlarÄąmÄązÄąn Ãķnce geldiÄine inanÄąr. ÃÞnkÞ siz mutlu olursanÄąz misafirlerimiz de mutlu olur. JW Marriott çalÄąÅanlarÄą kendinden emin, yenilikçi, samimi ve yaratÄącÄądÄąr. Markayla aynÄą adÄą taÅÄąyan Åirketin kurucusu J.Willard Marriott'Äąn mirasÄąnÄąn taÅÄąyÄącÄąsÄądÄąr. Otellerimiz, bir topluluÄun parçasÄą olacaÄÄąnÄąz ve farklÄą kÞltÞrlerden iÅ arkadaÅlarÄąndan oluÅan bir grupla gerçek bir yol arkadaÅlÄąÄÄąnÄąn tadÄąnÄą Ã§ÄąkaracaÄÄąnÄąz benzersiz bir iÅ deneyimi sunuyor. JW; eÄitim, geliÅim, takdir fÄąrsatlarÄą ve en Ãķnemlisi, bÞtÞncÞl mutluluÄa odaklÄą, tutkularÄąnÄązÄąn peÅinden gidebileceÄiniz lÞks bir ortam vadediyor. Misafirlere son derece Ãķzenli davranmak, çalÄąÅanlarÄąmÄąza gÃķsterdiÄimiz Ãķzenle baÅlar. İÅte JW Treatment budur. JW Marriott'a katÄąlarak, Marriott International çatÄąsÄą altÄąndaki bir markalar portfÃķyÞnÞn parçasÄą olursunuz. İÅinizi en iyi Åekilde yapabileceÄiniz yeri tercih edin, amacÄąnÄązÄą gerçekleÅtirmeye baÅlayÄąn, mÞkemmel bir kÞresel ekibin Þyesi olun ve hayallerinize ulaÅmayÄą baÅarÄąn.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Job Number25189915
- LocationEmpire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand, 10120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management Marriott International olarak, kapÄąsÄą herkese aÃ§Äąk ve fÄąrsata eriÅim imkÃĒnÄą sunan bir eÅit fÄąrsat iÅvereni olmaya kararlÄąyÄąz. ÃalÄąÅma arkadaÅlarÄąmÄązÄąn, ÃķzgÞn arka planlarÄąna deÄer verilen ve geçmiÅleriyle birlikte kabul gÃķrdÞkleri bir iÅ ortamÄąnÄą etkin bir Åekilde teÅvik ediyoruz. En gÞçlÞ yanÄąmÄąz, çalÄąÅma arkadaÅlarÄąmÄązÄąn beraberlerinde getirdikleri zengin kÞltÞr, yetenek ve deneyimlerdir. KiÅinin engellilik durumuna, askerlik durumuna veya yÞrÞrlÞkteki yasalarla korunan diÄer durumlara dayalÄą ayrÄąmcÄąlÄąk da dÃĒhil olmak Þzere, her tÞrlÞ ayrÄąmcÄąlÄąÄa karÅÄąyÄąz.Marriott Hotels, dÞnyanÄąn dÃķrt bir yanÄąnda alÄąÅageldiÄiniz rahatlÄąÄÄą saÄlamaya devam ederken her fÄąrsatta yenilikçi yaklaÅÄąmÄąnÄą sÞrdÞrÞyor ve misafirperverlik sanatÄąnÄą daha da geliÅtirmeye çalÄąÅÄąyor. Bir Marriott Hotels çalÄąÅanÄą olarak, yaÅayan mirasÄąmÄązÄą destekleyip geliÅtiren, dÞÅÞnceli, samimi ve geleceÄe bakan bir hizmet anlayÄąÅÄąyla "MÞkemmel Misafirperverlik. Her Zaman" sÃķzÞnÞ yerine getirmeye yardÄąmcÄą olursunuz. Sizi dÞnya genelinde misafirperverlikle eÅ anlamlÄą olan Marriott Hotels'de bir kariyer keÅfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katÄąlarak, Marriott International çatÄąsÄą altÄąndaki bir markalar portfÃķyÞne katÄąlÄąrsÄąnÄąz. İÅinizi en iyi Åekilde yapabileceÄiniz yeri tercih edin, amacÄąnÄązÄą gerçekleÅtirmeye baÅlayÄąn, mÞkemmel bir kÞresel ekibin Þyesi olun ve hayallerinize ulaÅmayÄą baÅarÄąn.
- JW Marriott, Marriott International'Äąn lÞks portfÃķyÞnÞn bir parçasÄądÄąr ve dÞnyanÄąn dÃķrt bir yanÄąndaki Åehirlerde ve farklÄą tatil yerlerinde 100'Þ aÅkÄąn harika tesisten meydana gelir. JW, çalÄąÅanlarÄąmÄązÄąn Ãķnce geldiÄine inanÄąr. ÃÞnkÞ siz mutlu olursanÄąz misafirlerimiz de mutlu olur. JW Marriott çalÄąÅanlarÄą kendinden emin, yenilikçi, samimi ve yaratÄącÄądÄąr. Markayla aynÄą adÄą taÅÄąyan Åirketin kurucusu J.Willard Marriott'Äąn mirasÄąnÄąn taÅÄąyÄącÄąsÄądÄąr. Otellerimiz, bir topluluÄun parçasÄą olacaÄÄąnÄąz ve farklÄą kÞltÞrlerden iÅ arkadaÅlarÄąndan oluÅan bir grupla gerçek bir yol arkadaÅlÄąÄÄąnÄąn tadÄąnÄą Ã§ÄąkaracaÄÄąnÄąz benzersiz bir iÅ deneyimi sunuyor. JW; eÄitim, geliÅim, takdir fÄąrsatlarÄą ve en Ãķnemlisi, bÞtÞncÞl mutluluÄa odaklÄą, tutkularÄąnÄązÄąn peÅinden gidebileceÄiniz lÞks bir ortam vadediyor. Misafirlere son derece Ãķzenli davranmak, çalÄąÅanlarÄąmÄąza gÃķsterdiÄimiz Ãķzenle baÅlar. İÅte JW Treatment budur. JW Marriott'a katÄąlarak, Marriott International çatÄąsÄą altÄąndaki bir markalar portfÃķyÞnÞn parçasÄą olursunuz. İÅinizi en iyi Åekilde yapabileceÄiniz yeri tercih edin, amacÄąnÄązÄą gerçekleÅtirmeye baÅlayÄąn, mÞkemmel bir kÞresel ekibin Þyesi olun ve hayallerinize ulaÅmayÄą baÅarÄąn.
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