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ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Compliance, Procurement, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To manage raw material and packaging material team to stable production when to change manufacturing plan in production process.
- Follow up investigation, CAPA of any issues during using material in day-to-day manufacturing.
- To ensure and maintain compliance level of supplier (reject rate, complaint rate etc).
- To ensure that packaging material test results are checked, approved, recorded and available for inspection in accordance with Good Manufacturing & Control Laboratory Practices.
- To be responsible for maintain packaging material specification.
- Be responsible for all SOP related to packaging and raw material and safety.
- Co-ordinate with planning, production, warehouse, procurement, and quality team when raw material and packaging material encounter quality problem.
- To ensure that packaging material test results are checked, approved, recorded and available for inspection in accordance with Good Manufacturing & Control Laboratory Practices.
- To ensure recompilation for raw material is aligned with sampling card.
- Be responsible to pass and release all packaging material complied in SAP system.
- Coach and mentor less experience analyst and staffs; check the quality of their work and help them resolve problems.
- To supervise team to solve analysis issue and instrument operate issue.
- To ensure that equipment, instrument are maintenance, calibrated of packaging material in QC laboratory.
- Accountable for ensuring laboratory investigations are thorough and accurate and escalation of confirmed Out of Specification (OOS) and Out of Trend (OOT) results in line with global standards and any local SOPs.
- To provide effective application of analytical investigation and change management within QC as defined in SOPs.
- To maintain Raw material sampling following HALAL requirement.
- To understand and follow all necessary Health & Safety systems and ensure that work is consistent with safe working practices.
- To communicate with packaging team and AQL when packaging specification problem.
- To provide and support raw material and packaging material rejection report to production, warehouse, planning, and supplier.
- To review packaging material report, summarize monthly packing material rejection, Right at First time (RFT).
- Co-responsible for housekeeping, cleanliness, and safety in the laboratory, also responsible for taking care of laboratory facilities to keep them in good condition and ready for use.
- Perform other related jobs that may be assigned by the supplier or superior.
- To responsibility of Halal Management TeamDevelop and monitor manufacturing procedure of halal product to assure its consistency.
- Coordinate for test every incoming material in accordance with halal certificate, specifications, and manufacturer.
- Communicate with KAHI for each deviation and non-compliance of material and product in halal documentation.
- Deliver internal halal training to all internal department member.
- The experience we're looking for.
- Minimum 2 years experience in Quality Control and/or Assurance of manufacturing site and / or technical centre preferably within a multinational Pharmaceutical Business.
- Through knowledge of GMP requirements for API manufacturer (ICH7) and PS9000 standard for pharmaceutical packaging material.
- Broad understanding of Healthcare and Pharmaceutical manufacturing operations business including raw materials and packaging material manufacturing and control.
- Knowledge of Quality responsibilities, systems, and standards.
- Knowledge and experience of Good Manufacturing Practice and Regulatory standards.
- Supplier/3rd party/Distribution centre (WH) Quality Management.
- The skills for success.
- Flexibility in thinking and pragmatic problem-solving skills.
- Proven experience in multifunctional / multinational project management.
- Excellent communication skills with the ability to work on own initiative is essential for the success of this role. Be able to debate and negotiate with external supplier personnel.
- Well-developed influencing skills. Diplomatic and tactful in difficult supplier situation.
- Highly motivated and confident in external environments. Organised and able to deliver concise written or oral summaries to line manager.
- Able to lead improvement plans with key suppliers, requires a good manufacturing knowledge and an understanding of business process.
- Able to train and coach other auditors is preferably.
- SAP experience/knowledge will be advantage.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿16,000+ , สามารถต่อรองได้
- ตรวจสอบและควบคุมคุณภาพวัตถุดิบก่อนเข้าสู่กระบวนการผลิต.
- วิเคราะห์และทดลองตัวอย่างในห้อง lab พร้อมบันทึกผลและจัดทำรายงาน.
- ประสานงานกับทีมผลิต เพื่อให้ค่าทดลองสามารถนำไปใช้งานจริงได้.
- ควบคุมคุณภาพกระบวนการผลิตให้เป็นตามมาตราฐาน.
- สนับสนุนงานพัฒนาวัสดุทนไฟและอิฐประดับ.
- ดูแลและบำรุงรักษาอุปกรณ์ทดลองในห้อง lab.
- สอบเทียบเครื่องมือวัดพื้นฐานตามกำหนด.
- ปริญญาตรี วิศวกรรมวัสดุ วัสดุศาสตร์ หรือสาขาที่เกี่ยวข้อง.
- ยินดีรับนักศึกษาจบใหม่.
- มีความละเอียด รอบคอบ ชอบงานทดลอง และพร้อมพัฒนาตัวเอง.
- ทำงานร่วมกับผู้อื่นได้ดี และประสานงานได้คล่อง.
- ทัศนคติเชิงบวก มุ่งมั่นเรื่องคุณภาพ.
- หากมีความรู้พื้นฐานด้าน ESG จะได้รับการพิจารณาเป็นพิเศษ.
- ด้านสุขภาพ และ Wellness.
- ประกันสุขภาพ.
- ตรวจสุขภาพประจำปี.
- การเงิน.
- โบนัส.
- การปรับเงินเดือนประจำปี.
- การสนับสนุนค่าครองชีพ.
- ที่พักอาศัย.
- ชุดพนักงาน.
- การพัฒนาและสวัสดิการครอบครัว.
- การฝึกอบรมและพัฒนาทักษะ.
- สวัสดิการเพื่อใช้จ่ายในด้านสุขภาพและพัฒนาตนเอง (Flexi Benefit).
- โอกาสในการไปดูงานในต่างประเทศ.
- เงินช่วยเหลือเมื่อคลอดบุตร / แต่งงาน / งานศพ.
- สิทธิลาในเดือนเกิด 1 วัน.
- ทุนการศึกษาสำหรับบุตรเรียนดี.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- สนับสนุน Project Manager ในการบริหารและควบคุมงานระบบอาคาร (Electrical, Mechanical, Fire Protection และระบบที่เกี่ยวข้อง) รวมถึงงานโครงสร้างและสถาปัตยกรรมที่เกี่ยวข้องกับระบบ.
- ตรวจสอบและติดตามงานรื้อถอน งานปรับปรุง และงานเพิ่มเติมในอาคารเดิม (Renovation / Retrofit).
- ตรวจสอบแบบ Shop Drawing, วัสดุ และงานติดตั้งของผู้รับเหมาให้เป็นไปตามแบบและมาตรฐาน.
- ประสานงานระหว่างงานระบบ MEP, งานโครงสร้าง และงานตกแต่งภายใน เพื่อให้งานดำเนินไปอย่างราบรื่น.
- ตรวจสอบคุณภาพงานระบบ และสนับสนุนการทดสอบ ตรวจรับ และส่งมอบระบบอาคาร (Testing & Commissioning).
- จัดทำรายงานความคืบหน้าโครงการ และประสานงานกับ Project Manager และผู้เกี่ยวข้อง.
- ปริญญาตรี สาขาวิศวกรรมเครื่องกล วิศวกรรมไฟฟ้า หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์งานระบบอาคาร อาคารเชิงพาณิชย์ หรือโรงแรม อย่างน้อย 10-15 ปี.
- มีความเข้าใจระบบ MEP และงานปรับปรุงระบบอาคารเดิม (As-built / Retrofit).
- มีทักษะการสื่อสาร การประสานงาน และสามารถทำงานร่วมกับหลายฝ่ายได้ดี.
- มีประสบการณ์โครงการ Renovation / Retrofit จะพิจารณาเป็นพิเศษ.
ทักษะ:
Quality Assurance, Assurance, Industrial Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Control BOP quality to meet standard requirement.
- Cooperate BOP problem investigation with supplier.
- Process/Facility change request (PFCR) and Part incident report (PIR) control.
- Supplier process audit.
- Qualifications Bachelor degree of Mechanical, Electrical, Industrial engineering or related fields.
- Experience in quality assurance manufacturing as least 1 year requirement.
- Familiar with QC 7 tools for quality data analysis Experience in Automotive field will be advantage.
- Good command in English / MS. Office / Why-Why and FTA analysis.
- Able to work under pressure, Eager to learning.
- Able to outside working area.
- Able to drive with driver's license.
- If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
- Only shortlisted candidate will be contacted for an interview".
- For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
- Why Nissan?.
- You will definitely get the right answers why you should join us through watching the video on YouTube.
- Samut Prakan Thailand
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Budgeting, Production planning, Purchasing, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan and manage production processes for Print, POSM, and Promotional Items.
- Coordinate with factories, suppliers, and internal stakeholders to ensure smooth execution.
- Monitor production timelines, track progress, and resolve issues during production.
- Conduct quality control (QC) checks to ensure output meets specifications and standards.
- Manage sample development and approval prior to mass production.
- Support cost control and production cost analysis.
- Maintain accurate production records and status reports.
- Coordinate delivery schedules to ensure on-time project completion..
- Bachelor s degree in Industrial Management, Production, or related fields.
- 5 years of experience in production for Print, POSM, Premium, or Promotional Items.
- Strong understanding of production processes, materials, and manufacturing techniques.
- Detail-oriented with a strong focus on quality.
- Ability to manage timelines and handle multiple projects simultaneously.
- Strong coordination and problem-solving skills.
- Proficient in MS Excel and basic production tracking tools.
- Good communication skills in Thai and working-level English..
- Preferred Qualifications.
- Experience working directly with factories or manufacturers.
- Knowledge of quality control systems and inspection processes.
- Experience handling urgent or high-volume production projects.
- Understanding of cost optimization and production efficiency.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, Product Design, Automation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
- Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
- Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
- Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
- Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
- Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.
- Requirements Bachelor's degree in Computer Science, Engineering, or a related technical field.
- Minimum of 1-3 years of experience in mobile app testing, with a strong background in manual quality assurance.
- Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
- Solid understanding of quality assurance methodologies, tools, and concepts.
- Experience in e-commerce, Fintech, or backend systems is a significant plus.
- Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
- Excellent analytical, problem-solving, and communication skills, with great attention to detail.
- Proficient in both written and spoken English.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Data Analysis, English, Cantonese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s degree or equivalent diploma in any discipline.
- Candidate must be able to work on rotational shift (3 shift / 5 working days).
- Minimum 1 years experienceas QA in call center.
- Must be proficiency in English & Cantonese in terms of written, reading and speaking.
- Able to start work immediately is preferred.
- Language Requirements:English.
- Thai.
- Key Responsibilities: Conduct root cause and other data analysis.
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
- Act as escalation point of contact for process questions, issues and resolution.
- Act as Subject Matter Expert (SME) for QA evaluations.
- Participate as project team member in problem prevention and continuous improvement projects.
ทักษะ:
Compliance, Instrument, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure that quality of raw materials, packing materials and finished products are in accordance with company quality specifications and standards and ensure execution of daily laboratory workloads according to the set schedules and standards as well as development works.
- Ensure that workings are compliance with HSE&Q standard and policy.
- Conduct laboratory works to ensure testing is in accordance with lab procedures and instructions as per company standards.
- Ensure lab equipment and instrument are adequately serviced, maintained and properly calibrated.
- Verify in process/finished product inspected in warehouse to ensure all products are in good conditions before supply to customer.
- Verify testing records and maintain the records. Provide periodical lab summary.
- Conduct QC / lab work compliance with the company QMS & HSE, ISO9001/14001/45001, ISO17025 requirements.
- Conduct of lab / QC development works as per assign.
- Primary investigation of chemical details for support investigation team.
- To communicate effectively and proactively with internal customer, in order to manage effectively and identify and act upon opportunities for improvement.
- Be able to plan of work.
- Knowledge, experience & capabilities.
- Critical knowledge.
- Bachelor degree of Chemistry or related science.
- Be able to shift working.
- Capable in using GC, HPLC and UV-Spectrophotometer.
- Proficiency in LIMS and SAP.
- Critical experience.
- At least 3 months experience with analytical instrument and chemical techniques.
- Service minded.
- Work with Yes mentality.
- Additional Information Team work culture.
- Positive Attitude.
- Flexibility in working shifts.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Automation, Linux
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Implementation and operational maintenance of performance measurement tools.
- Proposing alternative or complementary solutions and contributing to the performance strategy with the tech lead.
- Ensuring product and technical upgrades.
- Providing support and guidance to teams in scripting, executing tests, and analyzing results.
- Contributing to the automation of performance tests through the software factory.
- Documentation: user guides, onboarding materials, and operational manuals..
- Neoload.
- Ready API: Service V.
- Gitlab CI/ Automatisation.
- AWS.
- Linux.
- Dynatrace.
- Jira/Confluence.
- QualificationsBachelor's or Master's degree in Computer Science, Software Engineering or a related field.
- At least 5 years of experience in a similar role.
- Neoload certification.
- Ability to develop and run a comprehensive performance test.
- Ability to develop and run mocks for API.
- Strong analytical skills and attention to detail to identify and troubleshoot performance issues.
- Collaborative mindset and ability to work effectively with cross-functional teams, including developers, testers, and operations.
- Additional Information This position is based in Bangkok and reports locally, with a dotted-line reporting relationship to the management team in France..
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Graduated from bachelor's degree as minimum. Preferred related fields i.e. Chemical, Applied Chemical, Industrial Chemical, Chemistry.
- Minimum 1-2 years of working experience in related field (Laboratory, Quality Control, Quality Assurance).
- Good English skill in both verbal and written.
- Able to work as shift work.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Automation, Software Testing, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Outreach & Prospecting: Execute multi-channel outreach strategies to identify brands ready to be our prospects.
- MQL Nurturing: Own the follow-up process for Marketing Qualified Leads (MQLs) from Merkle s global events and CX insight reports (e.g., CX Imperatives).
- Cadence Management & Database Maintenance: Maintain lead nurturing sequences and CRM records for prospects interested in CX/MarTech technology, CRM, loyalty, and personalization and execute cadences per BD Director's strategy.
- Event Support: Assist with CX event coordination and lead capture initiatives.
- Client Engagement & Solution Pitching CX Solution Support: Assist the BD Director in explaining how our data-driven approach builds better Customer Experiences.
- Consultative Presentation: Present MarTech and CX solutions to clients in both English and Thai, focusing on how we design and build seamless end-to-end customer journeys.
- Market Insight: Stay updated on global and local CX trends and landscape to act as a knowledgeable advisor during initial client interactions.
- Stakeholder Coordination: Schedule and coordinate meetings between prospects and senior team members.
- Sales Operations & Legal Coordination Documentation Management: Handle the end-to-end process for sales-related legal documents (NDAs, SOW, Service Agreements) specifically for CX pitching processes.
- Contract Stewardship: Manage the internal approval process, ensuring that the legal foundation for our client partnerships is secure and efficient.
- CRM Hygiene: Maintain accurate records of the CX sales funnel to provide clear data for growth forecasting.
- Reporting: Compile weekly/monthly pipeline summaries and lead status reports.
- Qualifications Bachelor s degree in business, Marketing, Communications, or related field.
- 1-3 years experience in Client Success, Business Development, Sales, or Consulting.
- Experience in Customer Experience (CX), MarTech, CRM, or a data-driven agency environment is highly preferred.
- Strong verbal and written skills in English and Thai.
- A proactive "hustler" mentality combined with an understanding of how to build long-term customer relationships.
- High attention to detail regarding legal documents and internal administrative workflows.
- Familiarity with CRM tools (Salesforce/HubSpot) and CX technology stacks is a plus Location: Bangkok Brand: Dentsu Cxm Time Type: Full time Contract Type: Permanent
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Assurance, Automation, Selenium
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and implement comprehensive test strategies for full-stack applications, covering both frontend and backend components.
- Develop and maintain automated test suites for frontend and backend testing using appropriate tools and frameworks.
- Collaborate with developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage.
- Perform API testing to validate the functionality and reliability of backend services.
- Conduct exploratory testing to uncover issues not covered by automated tests.
- Participate in the design and review of user stories, ensuring testability and identifying potential risks.
- Perform root cause analysis of identified defects, working closely with developers to ensure timely resolution.
- Work with the development team to implement and improve CI/CD pipelines for automated testing.
- Contribute to the overall quality assurance strategy and roadmap for the organization.
- Thai native / Thai nationality only.
- Minimum of 4+ years of experience as a QA Engineer, with a focus on full-stack testing.
- Proven experience in designing, implementing, and executing comprehensive test strategies for full-stack applications.
- Strong understanding of both frontend and backend technologies, frameworks, and architectures.
- Proficient in test automation tools and frameworks for both frontend (e.g., Selenium, Cypress) and backend (e.g., JUnit, TestNG) testing.
- Experience with mobile application testing both on Android and iOS.
- Experience with API testing, including RESTful and GraphQL APIs.
- Solid understanding of web technologies such as HTML, CSS, JavaScript, and modern frontend frameworks (React, Angular, or Vue.js).
- Knowledge of server-side technologies, databases, and backend frameworks (Node.js, Django, Spring, etc.).
- Familiarity with continuous integration and continuous deployment (CI/CD) processes and tools.
- Experience in testing microservices architecture.
- Strong problem-solving and debugging skills.
- Excellent communication skills, with the ability to collaborate with cross-functional teams.
- Familiarity with Agile methodologies and working in Agile/Scrum teams.
- Relevant certifications in testing or quality assurance are a plus.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Assurance, Express, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
- Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
- Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
- Lead initiatives to enhance audit methodologies, including streamlining audit processes.
- Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
- Guide, coach and support subordinates and operations at all levels as required.
- Requirements: Bachelor s degree in a related field.
- 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
- Strong analytical and problem-solving skills with experience in data-driven decision making.
- Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
- Proficient in project management tools (e.g., Google Workspace).
- Ability to work collaboratively in multicultural environments and adapt to changing priorities.
- Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
- Fluent in both Thai and English.
- End-to-end ownership for initiatives is expected.
- Strong Leadership skill.
ทักษะ:
Assurance, Excel, Public Speaking, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
- Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
- Conduct training and refreshers.
- Support and mentor new employees.
- Help operations on key metrics performance (Sharing insights & suggest action plan).
- Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
- Language proficiency in English is mandatory.
- Proven experience as corporate Qualit assurance or TQA.
- Understanding of effective Quality KRAs (Key responsibilities areas).
- Willingness to keep abreast of new techniques in corporate Quality.
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
- Phenomenal communication, presentation and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decision making abilities.
ทักษะ:
Assurance, Automation, Javascript
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
- Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
- Test Planning and Design: - Collaborate with product managers and developers to unde ...
- Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
- Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
- Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
- Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
- Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
- Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
- Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
- Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
- Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.
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