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ทักษะ:
Quality Assurance, Assurance, Industrial Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Control BOP quality to meet standard requirement.
- Cooperate BOP problem investigation with supplier.
- Process/Facility change request (PFCR) and Part incident report (PIR) control.
- Supplier process audit.
- Qualifications Bachelor degree of Mechanical, Electrical, Industrial engineering or related fields.
- Experience in quality assurance manufacturing as least 1 year requirement.
- Familiar with QC 7 tools for quality data analysis Experience in Automotive field will be advantage.
- Good command in English / MS. Office / Why-Why and FTA analysis.
- Able to work under pressure, Eager to learning.
- Able to outside working area.
- Able to drive with driver's license.
- If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
- Only shortlisted candidate will be contacted for an interview".
- For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
- Why Nissan?.
- You will definitely get the right answers why you should join us through watching the video on YouTube.
- Samut Prakan Thailand
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿40,000
- Company: LRQA.
- Location: 550 locations across Thailand.
- Position Category: Assessors.
- Position Type: Contractor On Demand.
- This is a self employed contractor role and you must be located in Thailand due to language and logistics.
- The audits are varied, so you MUST have skills in Food Safety & GFSI Retails experience as a minimum.
- You must have experience in auditing and have operated in the retail & hospitality field for a minimum of 2 years..
- This role is primarily supporting the Business Assurance operation of Retail & Hospitality and undertake unaccredited audits to brand and legal standards across Thailand and surrounding countries with a specific emphasis on auditing within the retail and hospitality sectors.
- You will deliver high quality assessments/audits and inspections that meet the needs of customers specific requirements in an efficient and professional manner.
- Completing environmental audits (food safety) in accordance with legal and client driven requirements.
- To be fully utilised and cost efficient.
- To complete audit reports immediately after audit and at the latest 24 hours after site visit.
- To keep colleagues appraised of industry developments.
- Strategic Management support for Clients as required.
- To maintain CPD and take on additional training as required.
- Maintain a high level of IT skills in line with equipment and software used in the business.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿16,000+ , สามารถต่อรองได้
- ตรวจสอบและควบคุมคุณภาพวัตถุดิบก่อนเข้าสู่กระบวนการผลิต.
- วิเคราะห์และทดลองตัวอย่างในห้อง lab พร้อมบันทึกผลและจัดทำรายงาน.
- ประสานงานกับทีมผลิต เพื่อให้ค่าทดลองสามารถนำไปใช้งานจริงได้.
- ควบคุมคุณภาพกระบวนการผลิตให้เป็นตามมาตราฐาน.
- สนับสนุนงานพัฒนาวัสดุทนไฟและอิฐประดับ.
- ดูแลและบำรุงรักษาอุปกรณ์ทดลองในห้อง lab.
- สอบเทียบเครื่องมือวัดพื้นฐานตามกำหนด.
- ปริญญาตรี วิศวกรรมวัสดุ วัสดุศาสตร์ หรือสาขาที่เกี่ยวข้อง.
- ยินดีรับนักศึกษาจบใหม่.
- มีความละเอียด รอบคอบ ชอบงานทดลอง และพร้อมพัฒนาตัวเอง.
- ทำงานร่วมกับผู้อื่นได้ดี และประสานงานได้คล่อง.
- ทัศนคติเชิงบวก มุ่งมั่นเรื่องคุณภาพ.
- หากมีความรู้พื้นฐานด้าน ESG จะได้รับการพิจารณาเป็นพิเศษ.
- ด้านสุขภาพ และ Wellness.
- ประกันสุขภาพ.
- ตรวจสุขภาพประจำปี.
- การเงิน.
- โบนัส.
- การปรับเงินเดือนประจำปี.
- การสนับสนุนค่าครองชีพ.
- ที่พักอาศัย.
- ชุดพนักงาน.
- การพัฒนาและสวัสดิการครอบครัว.
- การฝึกอบรมและพัฒนาทักษะ.
- สวัสดิการเพื่อใช้จ่ายในด้านสุขภาพและพัฒนาตนเอง (Flexi Benefit).
- โอกาสในการไปดูงานในต่างประเทศ.
- เงินช่วยเหลือเมื่อคลอดบุตร / แต่งงาน / งานศพ.
- สิทธิลาในเดือนเกิด 1 วัน.
- ทุนการศึกษาสำหรับบุตรเรียนดี.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Assurance, Express, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
- Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
- Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
- Lead initiatives to enhance audit methodologies, including streamlining audit processes.
- Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
- Guide, coach and support subordinates and operations at all levels as required.
- Requirements: Bachelor s degree in a related field.
- 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
- Strong analytical and problem-solving skills with experience in data-driven decision making.
- Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
- Proficient in project management tools (e.g., Google Workspace).
- Ability to work collaboratively in multicultural environments and adapt to changing priorities.
- Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
- Fluent in both Thai and English.
- End-to-end ownership for initiatives is expected.
- Strong Leadership skill.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Quality Assurance, English
ประเภทงาน:
งานประจำ
- Handle regulatory submission of new product, existing product by working with FDA, Marketing and Supply Chain team.
- Compile dossiers for product registration and renewing of product licenses on a regular basis.
- Prepare and submit regulatory notifications and registrations as required by the company s standards to ensure compliance and timely approval for market release of new and existing products.
- Oversee processes involved with maintaining annual licenses, registrations, and listings.
- Monitor and keep up to date with changes in relevant regulatory legislation and guidelines that may impact products and business strategies.
- Arrange and update packaging artworks of registered products.
- Liaise with the regulatory authorities to obtain registration certificate approval or amendment approval.
- Liaise with the regulatory authority as well as overseas counterparts regards to regulatory affairs matters, including product registrations, variations to existing products and renewals.
- Support logistics function regarding import products.
- Answer inquiries regarding shipping regulations, correct product labeling, saleable product locations and promote good compliance practice.
- Monitor post-market vigilance issues and take role in risk management/assessment.
- Provide advice and advance warning on potential regulatory risks and proposing preventive or corrective measures accordingly.
- Keep updated with FDA regulations and potential changes that will impact the business and advise the appropriate action plans.
- Perform ad-hoc duties as assigned.
- Bachelor s degree or Master s Degree in Pharmaceutical Science or Science.
- Minimum 2 years of experience in cosmetics regulatory affairs.
- Experience in cosmetics, beauty, skin care regulation is a plus.
- Solid knowledge of Cosmetic Products Control in Thailand Guidelines and ASEAN Cosmetic Directive (ACD).
- Excellent time management and interpersonal skills.
- Good command in English.
ทักษะ:
Compliance, Fast Learner
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
- Monitoring quality performance and compliance against project-specific KPIs.
- Identifying trends, risks, and potential gaps in processes or guidelines.
- Providing structured feedback and improvement recommendations to the Central Project Team.
- Supporting continual optimization of workflows, tools, and evaluation methodologies.
- Improve Model performance of AI models.
- Through these functions, the SMO Delivery Team helps maintain high operational standards and drives continuous improvement across all AI Moderation initiatives. The team's insights play a key role in enhancing model performance, refining guidelines, and ensuring overall excellence in project execution.Grow the QA team and oversee their day-to-day management.
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Responsible for localizing working processes and strategies, managing the labeling projects with the Quality Analysts and providing the labeling results in line with expectations.
- Provide efficient and timely data through performance management practices, and deliver reports to business teams when required.
- Be solution driven with regional and global strategy in mind, and be proactive in delivering these solutions.
- Excellent communication skills, leading diverse teams, and facilitating an atmosphere of communication & collaboration.
- Conduct interviews & other hiring process duties to successfully grow out teams with qualified & capable people.
- Minimum Qualifications:Bachelor's degree and above or equivalent working experience in a short video product user industry.
- At least 1-year of Leadership experience in trust and safety or policy in a major tech or media company.
- Be familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Strong communication, interpersonal, and presentation skills.
- Comfortable reporting to, or collaborating with, all levels of management and broader stakeholders.
- Preferred Qualifications:Display a broad understanding of our business needs, and strategic thinking skills.
- Have a demonstrated ability to make good decisions in complex situations. Experience using data to make decisions.
- Familiar with machine learning and content understanding.
- A passion for helping others to grow, and a willingness to step beyond your comfort zone.
- An understanding of tools such as the Working Hours tool, and Data Power is an advantage.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, Product Design, Automation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Analyze product design documents to understand business requirements and create comprehensive test plans and test cases.
- Conduct thorough manual testing of new features and existing functionalities on mobile applications, with a focus on ShopeePay related.
- Develop and maintain a foundational set of automation test scripts to assist in regression testing and early issue detection in the development lifecycle.
- Investigate, document, and report bugs clearly and effectively, ensuring issues are tracked and resolved.
- Collaborate with cross-functional teams, including product managers and developers, to ensure that features meet quality standards and local requirements are implemented correctly.
- Act as a subject matter expert, providing valuable user insights and practical solutions to enhance the product.
- Requirements Bachelor's degree in Computer Science, Engineering, or a related technical field.
- Minimum of 1-3 years of experience in mobile app testing, with a strong background in manual quality assurance.
- Basic experience with or a strong interest in QA automation, including setting up and running test scripts.
- Solid understanding of quality assurance methodologies, tools, and concepts.
- Experience in e-commerce, Fintech, or backend systems is a significant plus.
- Highly goal-driven, adaptable, and comfortable working in a fast-paced, dynamic environment.
- Excellent analytical, problem-solving, and communication skills, with great attention to detail.
- Proficient in both written and spoken English.
ทักษะ:
Assurance, Project Management, Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
- Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
- Design and create test cases and scripts to address business and technical use cases.
- Work closely with developers to design test criteria and develop automated tests.
- Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
- Perform both Manual and Automation testing, performance testing, End to End testing.
- Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
- Create documentation for QA process.
- Maintain regular and punctual attendance at work.
- Owns continuous improvement for existing and new processes.
- All other duties as assigned.
- Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
- Excellent verbal and written communication skills.
- Technical background and an understanding of software testing.
- Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
- Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
- Proven ability to manage and prioritize multiple, diverse projects simultaneously.
- Must be flexible, independent and self-motivated.
- Knowledge of Performance testing is an added advantage.
- Experience with some common QA testing tools and best practice.
- Strong desire to be part of a team and build great products.
- Location: True Digital Park, Bangkok.
ทักษะ:
Assurance, Automation, Javascript
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
- Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
- Test Planning and Design: - Collaborate with product managers and developers to unde ...
- Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
- Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
- Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
- Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
- Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
- Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
- Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
- Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
- Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Evaluation and Investigation - Search Operation Specialist (Thailand)
- Bangkok
- Employment Type
- Regular
- Job Code
- A253606A
- The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
- The T&S evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
- The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- What will I be doing?
- DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through query and tools, and sorting out the classification of requirements.
- Comb the types of search bad cases and rate the quality of the results.
- Give ideal search results and feedback suggestions for policy improvement.
- Bachelor and above degree. Excellent skills in local language and English.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred Qualifications
- Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Familiar with common office software, machine learning project experience is preferred.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Evaluation and Investigation Specialist - Evaluation and Investigation - Thailand
- Bangkok
- Employment Type
- Regular
- Job Code
- A95107
- The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
- The evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
- The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- What will I be doing?
- DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through query and tools, and sorting out the classification of requirements.
- Comb the types of search bad cases and rate the quality of the results.
- Give ideal search results and feedback suggestions for policy improvement.
- Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred Qualifications
- Familiarity with search engines and algorithms of any social media platform would be a plus point.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Familiar with common office software, machine learning project experience is preferred.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Assurance, Fast Learner, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
- Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between ...
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process.
- Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
- Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
- Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
- Be able & willing to support or backfill temporary gaps in market support.
- Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
- Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
- Design/help to design a training plan and implement it according to the timeline.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- Presentation skills, good communication and interpersonal skills.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform daily audit on internal system;.
- Provide analysis of errors and feedback to respective team.
- Work with training team to align policy understanding of QA and labelers.
- Provide support on Policy/Quality related questions on ad-hoc basis.
- Responsible in guiding new joiners in order to achieve ramp up target.
- Work closely with Safety Specialist in order to provide feedback on quality.
- Identify potential errors in policy and correct them in time.
- Conduct quality meeting with the team to analyze errors.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Minimum QualificationsCompletion of Bachelor's Degree.
- Possesses good interpersonal skills.
- Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.
- Preferred QualificationsMinimum 1 year working experience as Quality Assurance Analyst.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Strong attention to details and ability to work independently.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Quality Assurance, Assurance, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
- You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
- You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
- You will be monitoring the quality scored of agents and run root cause analysis to the management team.
- You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
- Training ManagementYou will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
- You will deliver process/product/policy training in classroom and/or virtually to new joiners.
- You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
- Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred QualificationsFamiliarity with search engines and algorithms of any social media platform would be a plus point.
- You have good attention to detail and you are comfortable using data analysis to identify trends.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Social media, SEO, Data Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
- Proficient in the local language and excellent English skills.
- Familiarity with search engines, social media algorithms, and SEO.
- Strong capacity to learn and understand new concepts.
- Preferred Qualifications:Proficiency in common office software and search engine-related experience preferred.
- Deep understanding of local culture and internet usage habits.
- Attention to detail and ability to use data analysis to identify trends.
- Overseas work or training experience is beneficial.
- Background in Quality Assurance (QA), particularly in search engine evaluation.
- Job Information
- Trust & Safety
- Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
- TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
- We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Data Analysis, Compliance, Automation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead and support QA projects. Coordinate with cross-functional stakeholders (Ops, BI, Product, Costing, etc.) to ensure alignment and smooth execution of QA initiatives.
- Conduct deep-dive data analysis to identify non-compliance trends, operational inefficiencies, and potential fraud cases.
- Provide data-backed recommendations to improve frameworks, SOPs, and training.
- Prepare regular reports and insights for management on QA performance metrics, compliance trends, and initiative progress.
- Support audit design and automation efforts to reduce manual work and increase audit accuracy.
- Conduct site visits to validate on ground practices and identify gaps.
- Act as a subject matter expert for QA data and processes, supporting continuous improvement.
- Requirements Bachelor s degree in Business, Operations, or related fields.
- Minimum 2-4 years of experience in operations, data analysis, or project management.
- Strong skills in GSheet/Excel and SQL.
- Experience in data cleaning, root cause analysis, and translating raw data into actionable insights.
- Strong project management skills: able to manage multiple initiatives simultaneously with tight timelines.
- Excellent communication and stakeholder management skills, both in Thai and English.
- Proactive, detail-oriented, and able to work independently.
- Willingness to conduct occasional on-site visits to hubs or warehouses.
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