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āļāļąāļāļĐāļ°:
Software Development, Analytical Thinking, Excel
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Extensive understanding of the software development lifecycle, backed by relevant technical certifications.
- Adept in Agile practises, with experience leading cross-functional teams to achieve exceptional results.
- Competence in applying technical frameworks and methodologies, complemented by a foundational grasp of user experience design.
- Familiarity with modern platform engineering technologies and tools.
- Exceptional communication capabilities, paired with strong analytical thinking and a keen eye for detail.
- A self-starter attitude with the ability to excel independently and in collaboration with a team.
- The experience we're looking for.
- Extensive understanding of the software development lifecycle, backed by relevant technical certifications.
- Adept in Agile practises, with experience leading cross-functional teams to achieve exceptional results.
- Competence in applying technical frameworks and methodologies, complemented by a foundational grasp of user experience design.
- Familiarity with modern platform engineering technologies and tools.
- Exceptional communication capabilities, paired with strong analytical thinking and a keen eye for detail.
- A self-starter attitude with the ability to excel independently and in collaboration with a team.
- The skills for success.
- Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
- Design, implement, and maintain IT infrastructure to support business operations.
- Monitor system performance and troubleshoot issues to ensure high availability and reliability.
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 5 experience in IT infrastructure management and system administration.
- Strong knowledge of network protocols, security, and virtualization technologies.
- able to work onsite at FYI Building (near MRT queen sirikit convention center).
- Apply at: [email protected].
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļąāļāļĐāļ°:
Python, SQL, Database Administration, English, Thai
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ35,000 - āļŋ45,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Guide and train new customers to confidently use our system.
- Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
- Analyze and manage customer data to ensure readiness for real-time use.
- Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
- Travel and visit customer sites.
- Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
- Proficiency in Excel and SQL; Python skills are a plus.
- Excellent communication skills in both Thai and English.
- Adaptable, quick to learn, and able to work under pressure.
- Educational background in IT, Computer Science, or related fields is preferred.
- Allows you to apply your skills in data, technology, and customer service.
- Supports your personal and professional development.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
āđāļĄāđāļāļģāđāļāđāļāļāđāļāļāļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāļģāļāļēāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ40,000 - āļŋ50,000, āļĄāļĩāļāđāļēāļāļāļĄāļĄāļīāļāļāļąāđāļ
- Develop and maintain strong relationships with existing and potential clients.
- Identify customer needs and recommend suitable training and consultancy solutions.
- Achieve sales targets and contribute to the company's revenue growth.
- Prepare and deliver compelling sales presentations and proposals.
- Collaborate with internal teams to ensure client satisfaction and service quality.
- Monitor market trends and competitor activities to identify new opportunities.
- Bachelor s degree in Business, IT, or a related field.
- Proven experience in sales, preferably in the IT or training industry.
- Strong communication and negotiation skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and CRM tools.
- Fluency in English and Thai is an advantage.
- Why to apply?.
- Join ERT to be part of a certified and innovative company that values professional growth and excellence. Enjoy a supportive work environment, competitive benefits, and opportunities to work with leading global technology partners.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
C#, Amazon AWS, React.js, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ25,000 - āļŋ50,000, āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- preparing teaching materials.
- planning, preparing and researching for training lessons.
- teaching participants on various technical languages such as.NET, CMS, UI, Basic security, N-Tier.
- spending contact time with students on an individual or group basis.
- checking and assessing students' work and giving feedback.
- keeping IT skills and knowledge up to date.
- Skills and Qualifications.
- Diploma or Degree in Computer Science, Information Technology and etc.
- Proven work experience as an IT Trainer, Technical Trainer or similar role.
- Experienced in VB.NET, ASP.NET, C#, MVC, OOP, MSSQL HTML, CSS, Javascript, UI, N-tier, CMS and etc.
- The ability to motivate others.
- A patient and friendly approach to teaching.
- Excellent oral and written communication.
- Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
- https://www.wphdigital.com/notices.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
2 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŋ50,000+
- āđāļŦāđāļāļēāļĢāļŠāļāļąāļāļŠāļāļļāļāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāļāđāļēāļ IT āđāļāđāļāļāļąāļāļāļēāļāļāļąāđāļāļāđāļēāļ Hardware āđāļĨāļ° Software.
- āļāļīāļāļāļąāđāļ āļāļđāđāļĨ āđāļĨāļ°āļāđāļāļĄāļāļģāļĢāļļāļāļĢāļ°āļāļāđāļāļĢāļ·āļāļāđāļēāļĒ āđāļāđāļ Router, Switch Hub, Access Point, NAS.
- āļāļīāļāļāļąāđāļāđāļĨāļ°āļāļđāđāļĨāļĢāļ°āļāļāļŠāļēāļĒāļŠāļąāļāļāļēāļāļ āļēāļĒāđāļāļāļāļāđāļāļĢ āđāļāđāļ LAN, āļŠāļēāļĒāđāļ, āļŠāļēāļĒāļŠāļąāļāļāļēāļāđāļāļĢāļ·āļāļāđāļēāļĒ.
- āļāļđāđāļĨāđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļĢāļ°āļāļāđāļāļĢāļ·āļāļāđāļēāļĒāļāļ·āđāļāļāļēāļ āđāļāđāļ IP Address, DHCP, DNS.
- āļāļīāļāļāļąāđāļāđāļĨāļ°āļāļđāđāļĨāļĢāļ°āļāļāļāļāļīāļāļąāļāļīāļāļēāļĢ Windows Server āđāļĨāļ° Linux āđāļāļ·āđāļāļāļāđāļ.
- āļāļđāđāļĨāļāļąāļāļāļĩāļāļđāđāđāļāđāļāļēāļ (User Account) āđāļĨāļ°āļŠāļīāļāļāļīāđāļāļēāļĢāđāļāđāļēāļāļķāļāļĢāļ°āļāļāļāđāļēāļ āđ.
- āļŠāļāļąāļāļŠāļāļļāļāļāļēāļĢāđāļāđāļāļēāļāđāļāļĢāđāļāļĢāļĄāļāļ·āđāļāļāļēāļāđāļĨāļ°āđāļāļāļāļĨāļīāđāļāļāļąāļāļŠāļģāļāļąāļāļāļēāļ.
- āļāļīāļāļāđāļāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļđāđāđāļŦāđāļāļĢāļīāļāļēāļĢāļ āļēāļĒāļāļāļāļŦāļĢāļ·āļāļāļąāļāļāļĨāļēāļĒāđāļāļāļĢāđāđāļĄāļ·āđāļāļĄāļĩāļāļąāļāļŦāļēāļāđāļēāļāļĢāļ°āļāļ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļ āļāļ§āļŠ. āļŦāļĢāļ·āļāļāļĢāļīāļāļāļēāļāļĢāļĩ āļŠāļēāļāļēāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ, āļ§āļīāļĻāļ§āļāļĢāļĢāļĄāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāļ·āđāļāļāļēāļāđāļāļĩāđāļĒāļ§āļāļąāļ TCP/IP, āđāļāļĢāļ·āļāļāđāļēāļĒ LAN, āļāļēāļĢāļāļąāđāļāļāđāļē DHCP.
- āđāļāđāļēāđāļāļāļ·āđāļāļāļēāļāļāļēāļĢāļāļģāļāļēāļāļāļāļāļāļļāļāļāļĢāļāđ Router, Switch Hub, Access Point āđāļĨāļ° NAS.
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļīāļāļāļąāđāļāđāļĨāļ°āļāļđāđāļĨāļĢāļ°āļāļāļāļāļīāļāļąāļāļīāļāļēāļĢ Windows Server āđāļĨāļ° Linux.
- āļŠāļēāļĄāļēāļĢāļāļŠāļ·āđāļāļŠāļēāļĢāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāđāļāđ.
- āļĄāļĩāļāļ§āļēāļĄāļĢāļąāļāļāļīāļāļāļāļāļŠāļđāļ āđāļĨāļ°āļŠāļēāļĄāļēāļĢāļāļāļģāļāļēāļāļ āļēāļĒāđāļāđāđāļĢāļāļāļāļāļąāļāđāļāđ.
- āļŦāļēāļāļŠāļēāļĄāļēāļĢāļāđāļāļīāļāļāļēāļāđāļāļāļģāļāļēāļāļāļĩāđāļāđāļēāļāļāļĢāļ°āđāļāļĻāđāļāđāļāļ°āļāļīāļāļēāļĢāļāļēāđāļāđāļāļāļīāđāļĻāļĐ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- āļāļđāđāļĨ āļāļģāļĢāļļāļāļĢāļąāļāļĐāļē āđāļĨāļ°āļāļĢāļąāļāļāļĢāļļāļāļĢāļ°āļāļ IT Infrastructure āđāļāđāļ Server, Storage, Network (LAN/WAN/Wireless) āđāļĨāļ°āļĢāļ°āļāļ Cloud
- āļāļĢāļīāļŦāļēāļĢāļĢāļ°āļāļāļāļāļīāļāļąāļāļīāļāļēāļĢ macOS, Windows Server āđāļĨāļ° Linux āļĢāļ§āļĄāļāļķāļāļāļēāļĢāļĢāļąāļāļĐāļēāļāļ§āļēāļĄāļāļĨāļāļāļ āļąāļĒāļ āļēāļĒāđāļāđāļāļĢāļ·āļāļāđāļēāļĒ
- āļāļđāđāļĨāļĢāļ°āļāļ Virtualization (VMware, Hyper-V) āđāļĨāļ°āļāļĢāļīāļŦāļēāļĢāļāļĢāļąāļāļĒāļēāļāļĢāđāļŦāđāđāļŦāļĄāļēāļ°āļŠāļĄāļāļąāļāļāļēāļĢāđāļāđāļāļēāļ
- āļāļāļāđāļāļāđāļĨāļ°āļāļąāļāļāļēāļĢāļĢāļ°āļāļāļŠāļģāļĢāļāļāļāđāļāļĄāļđāļĨ (Backup / Disaster Recovery) āđāļŦāđāļŠāļēāļĄāļēāļĢāļāļāļđāđāļāļ·āļāđāļāđāļāļĒāđāļēāļāļĢāļ§āļāđāļĢāđāļ§āđāļĨāļ°āļāļĨāļāļāļ āļąāļĒ
- āļāļđāđāļĨāļĢāļ°āļāļāļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāļļāļāļāļĢāļāđ Apple (macOS / iOS) āļāđāļēāļ MDM āđāļāđāļ Jamf, Mosyle, Intune āļŦāļĢāļ·āļ JumpCloud
- āļāļąāļāļāļēāļĢ Apple Business Manager (ABM) āđāļĨāļ°āđāļāļ·āđāļāļĄāļāđāļāļāļąāļāļĢāļ°āļāļ MDM
- āļāļĢāļīāļŦāļēāļĢāļāļąāļāļāļēāļĢāļāļĢāļąāļāļĒāđāļŠāļīāļāļāđāļēāļ IT āđāļĨāļ°āļāļāļāļāđāđāļ§āļĢāđāļĨāļīāļāļŠāļīāļāļāļīāđ āļĢāļ§āļĄāļāļķāļ Subscription Services āđāļāđāļ Microsoft 365, Adobe, Google Workspace
- āļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļāļāļđāđāļāļģāļŦāļāđāļēāļĒ (Vendors / Suppliers) āđāļāļāļēāļĢāļāļąāļāļāļ·āđāļ āļāđāļāļŠāļąāļāļāļē āđāļĨāļ°āļāļđāđāļĨāļāļāļāļĢāļ°āļĄāļēāļāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļāļāļīāļāļąāļāļīāļāļēāļĄāļāđāļĒāļāļēāļĒ IT Security āđāļĨāļ° IT General Controls āļāļāļāļāļāļāđāļāļĢ āļāļĢāđāļāļĄāļŠāļāļąāļāļŠāļāļļāļāļāļēāļāļāļĢāļ§āļāļŠāļāļāļ āļēāļĒāđāļ/āļ āļēāļĒāļāļāļ
- āđāļŦāđāļāļēāļĢāļŠāļāļąāļāļŠāļāļļāļāļāļēāļāđāļāļāļāļīāļāđāļāđāļāļđāđāđāļāđāļāļēāļ āļ§āļīāđāļāļĢāļēāļ°āļŦāđāđāļĨāļ°āđāļāđāđāļāļāļąāļāļŦāļēāđāļāļīāļāđāļāļāļāļīāļāļāļāļāļ§āđāļēāļāļąāļāļŦāļēāļāļ°āđāļāđāļĢāļąāļāļāļēāļĢāđāļāđāđāļ
- āļāļąāļāļāļģāđāļāļāļŠāļēāļĢāļĢāļ°āļāļāđāļĨāļ°āļĢāļēāļĒāļāļēāļāļāļēāļĢāđāļāđāļāļēāļāđāļāļ·āđāļāđāļāđāđāļāļāļēāļĢāļ§āļēāļāđāļāļāđāļĨāļ°āļāļĢāļ§āļāļŠāļāļāļāļĢāļ°āļāļģāļāļĩ.
- āļ§āļļāļāļīāļāļēāļĢāļĻāļķāļāļĐāļēāļĢāļ°āļāļąāļāļāļĢāļīāļāļāļēāļāļĢāļĩāļāļķāđāļāđāļ āļŠāļēāļāļēāđāļāļāđāļāđāļĨāļĒāļĩāļŠāļēāļĢāļŠāļāđāļāļĻ āļ§āļīāļāļĒāļēāļāļēāļĢāļāļāļĄāļāļīāļ§āđāļāļāļĢāđ āļŦāļĢāļ·āļāļŠāļēāļāļēāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļ
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāļāđāļēāļ IT Infrastructure āļāļĒāđāļēāļāļāđāļāļĒ 2-3 āļāļĩ
- āđāļāļĩāđāļĒāļ§āļāļēāļāđāļāļāļēāļĢāļāļđāđāļĨāļĢāļ°āļāļ macOS āđāļĨāļ°āļāļļāļāļāļĢāļāđāđāļ Apple Ecosystem
- āļĄāļĩāļāļĢāļ°āļŠāļāļāļēāļĢāļāđāđāļāđāļāļēāļāļĢāļ°āļāļ MDM / ABM
- āļĄāļĩāļāļ§āļēāļĄāļĢāļđāđāļāđāļēāļ Server, Network, Virtualization (VMware, Hyper-V) āđāļĨāļ° Cloud (AWS, Azure āļŦāļĢāļ·āļ GCP)
- āđāļāđāļēāđāļāļĢāļ°āļāļāđāļāļĢāļ·āļāļāđāļēāļĒāđāļĨāļ°āļāļ§āļēāļĄāļāļĨāļāļāļ āļąāļĒ (Fortinet, Mikrotik, Synology, Cisco, Hikvision, Ubiquiti, Next-Gen Antivirus)
- āļĄāļĩāļāļąāļāļĐāļ°āđāļāļāļēāļĢāļāļąāļāļāļēāļĢāļāļĢāļąāļāļĒāđāļŠāļīāļ IT āļāļēāļĢāļāđāļāļāļēāļĒāļļ Subscription Software āđāļĨāļ°āļāļēāļĢāļāļĢāļ°āļŠāļēāļāļāļēāļāļāļąāļ Vendor
- āļĄāļĩāļāļąāļāļĐāļ°āļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢ āļāļēāļĢāđāļāđāđāļāļāļąāļāļŦāļēāđāļāļīāļāđāļāļāļāļīāļ āđāļĨāļ°āļāļēāļĢāļāļģāļāļēāļāļāļĒāđāļēāļāđāļāđāļāļĢāļ°āļāļ.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Compliance, Industrial Engineering, Automation, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Build strong relationships with Reckitt s Manufacturing community (both virtual and in-person), as well as global Health & Hygiene and IT teams.
- Engage at both strategic and operational levels, connecting with factory leadership and shopfloor personnel.
- Confidently guide and challenge leaders using excellent communication and presentation skills.
- Operate in a matrix environment, supporting Solutions Delivery and Demand Management.
- Oversee manufacturing operations, understand processes, and present solutions to business teams while clearly articulating technical issues to delivery teams.
- Develop expertise in key Reckitt applications and leverage their benefits.
- Ensure compliance with global technical and information standards.
- The experience we're looking for.
- Education: Bachelor s degree in IT, Industrial Engineering, or related field (Master s preferred).
- Experience: Minimum 3 years in a relevant industry.
- Skills & Knowledge:Strong understanding of manufacturing processes, IT&D operating models, Industrial Automation, and Industry 4.0.
- Ability to work independently, make decisions, and clarify complex situations.
- Comfortable in fast-paced, dynamic environments; proactive and improvement-focused.
- Excellent communication and presentation skills; adaptable to different styles.
- Strong business acumen and problem-solving ability.
- Fluent in English (reading, writing, speaking).
- The skills for success.
- Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Automation, Industry trends, Compliance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Integrated IT Solution Enablement: Lead the technical and functional enablement of Accor s IT Offer (PMS, POS, CRM, etc.), ensuring seamless integration and local adaptability. Act as the technical lead for interface connectivity functions. Liaison between Distribution System Support, Regional IT and Central (Paris).
- Performance Analysis & Optimization: Analyze system performance across the hotel network, identify optimization opportunities, and propose data-driven enhancements.
- Technology Advisory & Innovation: Advise hotel stakeholders on technology selection ...
- Cross-functional Training & Enablement: Design and support training programs that build transversal IT capabilities across hotel teams, beyond tool-specific usage.
- Continuous Evaluation & Feedback Loop: Establish and maintain a feedback loop with hotel teams to ensure IT solutions remain aligned with operational needs and industry trends.
- Vendor & Partner Collaboration: Act as a key interface with technology vendors and service providers to ensure solution adaptability and compliance with local and global standards.
- Strategic Reporting & KPIs: Contribute to consolidated reporting using standardized KPIs to evaluate the impact of IT solutions on guest satisfaction and business performance. Effectively communicate technology related plans, actions and decisions with stakeholders.
- Product Management Support: For locally scoped products, support product lifecycle management. For globally scaled solutions, facilitate transition to global product teams. Provide 3rd Level technical escalations to Americas/ENA/MEAPAC for strategic vendors/projects.
- PMS Rollout: Act as leader for the deployment. Provide deep functional and technical insight to support the exÃĐcution of the rollout plan. Colaborate with internal teams (product, operationals, GMs) and external partners to ensure readiness, validate solution fit and troubleshooting deployment issues. Deliver structure feedaback to product teams on system performance, localizaton needs and user experience. Maintain and manage within the Region, the PMS environments to Accor business needs.
- Qualifications Bachelor s or Master Degree in IT Engineering, product or related field.
- 3-5 years of experience in IT, Product, SAAS, hospitality systems.
- Fluent communication in English.
- Demonstrates independently with a strong sense of ownership and follow-through.
- Delivers high-quality outcomes with minimal supervision, often setting the standard for others.
- Able to overcome resistance by demonstrating value and building confidence in new solutions.
- Maintains focus and professionalism under pressure, especially during escalations or high-stakes deployments.
- Excellent problem-solving, organization and analytical skills.
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Risk Management, ISO 27001, Project Management
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develop and implement IT governance frameworks, policies, and procedures that align with industry best practices, regulatory requirements, the company and technology team objectives.
- Design and implement controls and mitigation strategies to address identified risks and ensure compliance with relevant regulations and industry standards.
- Collaborate with key stakeholders to identify and document IT governance goals, objectives, and key performance indicators (KPIs) that align with the company and techno ...
- Collaborate with IT and business stakeholders to balance business agility and IT risk.
- Coordinate and participate in audits and assessments to evaluate the effectiveness of IT governance controls and ensure compliance with internal policies and external regulations.
- Monitor and report on the effectiveness of IT governance controls, identify areas for improvement, and recommend appropriate remediation actions.
- Regularly review existing policies and procedures to identify gaps and areas of improvement.
- Maintain a thorough understanding of emerging trends, technologies, and regulatory changes that could impact the company s IT operations and governance.
- Bachelor s degree in Computer Science/Engineering, Information Systems, or IT related field.
- At least 5 years of work experience and 2 years in IT governance, risk management, or IT audit.
- Strong knowledge of IT governance standards and frameworks such as COBIT, ITIL, ISO 27001, etc.
- Solid understanding of cyber security principles and data privacy regulations.
- Exceptional communication skills with the ability to present complex IT concepts to non-technical stakeholders.
- Analytical mindset with strong problem-solving skills and attention to detail.
- Proven project management and leadership skills.
- Familiarity with cloud technologies and their governance requirements.
- Experience in a startup or tech-oriented environment.
- If you are passionate about IT governance and want to make a significant impact in a dynamic startup environment, we would love to hear from you!.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Assurance, Accounting, Quality Assurance, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Perform IT Audit and Advisory services for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Product, etc.).
- Participate in significant meetings with client's management to communicate detailed audit findings and recommendations, as assigned.
- Perform any other tasks or assignments.
- Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Analyst, Consultant, Senior Consultant across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
- Respect the needs of their colleagues and build up cooperative relationships.
- Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
- Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
- Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
- Offer insights based on a solid understanding of what makes Deloitte successful.
- Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
- Understand disruptive trends and promote potential opportunities for improvement.
- RequirementsEducation background in Accounting, Finance, and/or other IT-related fields (eg., AIS/MIS, Computer Engineering, Computer Science, etc).
- At least 1-3 years experience in IT Audit / IT Security / IT Quality Assurance, or Financial Audit with some IT knowledge (e.g., access control, change management).
- Knowledge in Audit concept / technique, and willing to learn more in IT Audit and Advisory services.
- Can do" attitude and able to work either individually or with team under pressure (e.g., quality and timeliness of audit reports).
- Experiences in using CAAT or Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
- Verbal and written communication skills in both Thai and English.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 36464In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
āļāļąāļāļĐāļ°:
Assurance, Risk Management, Negotiation, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
- Provide both IT Audit support to Financial Audit team, and IT Risk services to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
- Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
- Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, communication & presentation, etc) to support our end-to-end processes of each engagement.
- Facilitate use of Audit or other technology-based tools/techniques to support auditing.
- Perform any other tasks or assignments.
- Your role as a leader.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultant across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (eg., AIS/MIS, Computer Engineering, Computer Science, etc).
- Experience in working audit fields 4-6 years, esp. for IT Audit & Advisory in Audit & Consulting firms, or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
- Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
- Knowledgeof Audit concept and other relevant IT regulatory requirements/ standards.
- Relevant professional certifications (e.g., CISA, CISSP, CRISC, ISO27001) and experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
- Verbal and written communication skills in both Thai and English.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 105342In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Communication, Compliance Program Implementation, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, External Audit, Financial Reporting, Generally Accepted Auditing Standards (GAAS), Governance Framework {+ 22 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
1 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Market Research, Research, Business Development
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.
- Established and productive professional individual contributor.
- Works independently with general supervision.
- Problems faced are difficult and may be complex.
- May influence others within the job area through explanation of facts, policies and practices.
- Works on moderate to complex projects.
- Uses company standard policies and procedures to resolve a variety of issues.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Receives moderate level of guidance.
- Work is reviewed for soundness of judgment and overall accuracy.
- General proficiency with various tools, systems, and procedures required to accomplish the job.
- May need to consult with Senior/Specialist staff members on some technical issues.
- Experience in Cloud Azure/Microsoft 365 or related products is a plus.
- A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Problem Solving, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Design, implement and maintain the IT Security of the organization which involves developing and executing security strategies, standards and procedures to protect IT assets from cyber threats and vulnerabilities.
- Develops solution conceptual designs and solution blueprints for IT projects.
- Design security architecture elements to mitigate emerging threats.
- Reviewing security measures and recommending to implementing enhancements.
- Review and advise security solution architect for the proposed system such as: Network Segmentation, Application protection, Defense-in-depth, Remote Access, Encryption Technologies.
- Conducting security advisory consultancy and working with RED and BLUE team for security testing along the pipeline of the system delivery.
- Bachelors or Masters Degree in Computer Engineering, Computer Science or related field.
- At least 5 years of experience of IT Security Advisory, Penetration tester or Enterprise Architect or related role.
- Comprehensive understanding of the IT Security Concept, Security Architect, Risk assessment.
- Ability to analyst finding form Offensive and Defensive Security team.
- Ability to analyze end-to-end security processes and provide advice in order to reduce risk to acceptable levels.
- Strong analytical and problem solving.
- Rapid learning capability and able to work under pressure.
- Good command in written and spoken Thai and English language.
- Ability to present technical solutions with stakeholders in an easy way.
- Knowledge of International Security frameworks, Standards, and Guidelines e.g., NIST-800-53, PCI-DSS, OWASP, and etc.
- Professional Certificated related to work e.g. (CISSP, CSSLP, CDPSE, OSCP, TOGAF) is desirable.
- Location: True Digital Park, Punnawithi.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Internal Audit, Automation, Data Analysis
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Implement Third party - Vendors management policy and ensure that all activities and efforts are consistent with company policies, guidelines and in alignment with regulatory guidance.
- Design policies and procedures that support the successful implementation.
- Recommendations to related team on opportunities for risk mitigation based on established risk tolerance.
- Establish questionnaire, checklist, and risk score for vendors evaluation process.
- Partner with co-workers to coordinate the implementation of third-party controls and mitigation plan.
- Perform on-going review based on Third party risk factors i.e., risk level, performance, complaints & issues.
- Facilitate the assessment of new and review existing third-party inherent risk, using questionnaires to collect and document risk ratings.
- Review completed risk assessments and confirmed completion of due diligence prior to agreement signature.
- Responsible for adhering to third-party risk metrics supporting completeness, accuracy, and timeliness of third-party risk activities.
- Assists with gathering data and providing information during Internal Audit Reviews and Regulatory Examinations.
- Support the design and implementation of third-party risk operating models, identifying, evaluating, and providing solutions to evaluate complex business and technology risks.
- Drive continued operational and automation improvements to improve operational efficiency.
- Support ad-hoc data analysis.
- 3-5 years of Risk Management or Third -party Management experience in banking, payment company or a related industry.
- Bachelor s degree in Management Information Systems, Computer Science, or related field.
- Knowledge skill: IT/Security standard, ISO standard, Risk management, third-party Management, business risk analysis and making complex business/risk trade-off recommendations and decisions.
- Experience developing and refining technical and business operational processes.
- Ability to communicate clearly with technical and non-technical teams across multiple businesses; written, verbal, presentation, and interpersonal skills.
- Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.
- Works effectively as an individual and part of a team.
- Strategic thinking with the ability to see/understand the big picture.
- Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.
- Ability to solve problems and bring clarity to ambiguous situations.
- Analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
3 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Risk Management, Big Data, Teamwork, English
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Providing effective 2nd line of defense on oversight of Technology related risk involving in assessing, in depth, the risks in IT Infrastructure, Cloud strategy, Data Management, IT Outsourcing, IT Operations, and Big Data.
- Assisting to update Ascend Money/True Money s risk appetite for approval by the board.
- Facilitating Risk and Control Self-Assessment (R&CSA) and monitoring the design and testing the operational effectiveness under Key Control Testing (KCT) and incident m ...
- Coordinating and supporting the Country Risk Management team for facilitating Risk and Control Self-Assessment (R&CSA), performing Key Control Testing (KCT), setting and reviewing Key Risk Indicators (KRIs) and Incident Management.
- Challenge business units in implementing a secured architecture aligned with the business goals and future plans, including company policy and regulatory requirements.
- Analysing IT incidents reported by staff and report lessons learned to the Head of International Risk and Fraud Management and the Committee.
- Delivering the oversight, advisory and guidance on new technology risk and emerging risk.
- Investigation, root-cause analysis, and coordination with relevant parties for data loss prevention monitoring and management.
- Assisting the Head of International Risk and Fraud Management to bring together a holistic picture of the technology risk across the company.
- Tracking progress status with the Country Risk Management team around remediation activities to close gaps from policy compliance assessments and various other risk assessments.
- Providing IT & Cyber Risk dashboard for Committee and Senior Management.
- Ad-hoc assignment.
- Bachelor s or Master s Degree in Economic, Finance, IT or related fields.
- Minimum 3 years of professional experience in the IT Risk Management, IT Security or IT Audit with relevant experience in the Financial Services Industry.
- Strong organization, good presentation, communication, writing, interpersonal and teamwork skills.
- Demonstrated ability to complete assigned projects in a timely manner and in a fast-paced, high pressure environment.
- Multiple industry recognized certifications like CISSP, CRISC, CSSP (Cloud), CPT, ISO27001 is a plus.
- Strong analytical and quantitative skills.
- Thorough knowledge of IT governance and control frameworks.
- Understanding of complex IT environments including legacy, hybrid cloud, virtualization, software defined networking is a plus.
- Good command in both oral and written in English communication.
- Able to travel in regional countries (i.e. Myanmar, Vietnam, Cambodia, Indonesia, Malaysia, the Philippines).
āļāļąāļāļĐāļ°:
Purchasing, Research, Work Well Under Pressure
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
- Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
- Knowledge in MS O365, installation and troubleshooting.
- Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
- Ticketing system management experience, managing tickets under SLA.
- 1st and 2nd tier level support.
- IT Asset Inventory Management.
- IT Purchasing Management experience.
- Keen in learning new technologies.
- Managing technical documentation / Instruction guide.
- Performs other related duties as assigned.
- Bachelor s degree in computer science, information technology, or related field.
- Internship period: Minimum to commit 4 months or more.
- Full Time Working Arrangement Internship.
- Ability to identify, research, and resolve technical problems.
- Flexible with change, work well under pressure and in a fast-paced environment.
- Basic knowledge of windows OS and mac OS.
- Self-motivated; work well independently and with a team.
- Strong communication (verbal & written) & customer-service skills.
- Strong work ethic and attention to detail.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
5 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
ISO 27001, Legal, Finance
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
- Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization s cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
- Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis.
- Compliance & Regulatory ManagementEnsure adherence to relevant laws, regulations, and standards (e.g., PDPA).
- Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
- Recommend, implement, and manage continuous monitoring of IT security systems and tools.
- Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data.
- IT GovernanceEstablish and maintain an IT governance framework, policies, and processes that align with the organization s business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
- Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
- Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders.
- Data GovernanceDevelop and implement data governance policies that ensure data quality, security, and compliance.
- Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
- Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making.
- Team Leadership and DevelopmentLead and mentor a small team of IT governance, compliance, and security professionals.
- Foster a culture of continuous improvement and knowledge sharing within the team and across business units.
- Requirements:Bachelor s or Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- A minimum of 5 years of experience in IT governance, cybersecurity, and compliance, with at least 2 years in a managerial role.
- Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), cybersecurity standards (e.g., ISO 27001, NIST), and regulatory requirements (e.g., PDPA).
- Possession of basic IT governance and cybersecurity certifications (e.g., CISSP, CISM) is advantageous.
- Proficient in common technical team/project management tools (e.g., JIRA, Asana, Github). Collaborative team player with strong interpersonal skills, capable of working effectively with both internal and external teams.
- Working-level fluency in English and Thai. Proficient in English equivalent to IELTS 5.5, CEFR B2, or TOEFL 72; excellent spoken and written communication to effectively work with a global management team.
- Familiarity with local regulatory bodies (e.g., OIC, SEC, BOT) is a plus.
- Experience in the insurance industry will be an added advantage.
āļāļĢāļ°āļŠāļāļāļēāļĢāļāđ:
8 āļāļĩāļāļķāđāļāđāļ
āļāļąāļāļĐāļ°:
Swift, Assurance, English, French
āļāļĢāļ°āđāļ āļāļāļēāļ:
āļāļēāļāļāļĢāļ°āļāļģ
āđāļāļīāļāđāļāļ·āļāļ:
āļŠāļēāļĄāļēāļĢāļāļāđāļāļĢāļāļāđāļāđ
- Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
- Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
- Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
- Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
- Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
- Key input goals.
- Regional escalation framework and resolution protocols.
- Quality audit program and training roadmap.
- Monthly and quarterly performance reports with actionable insights.
- Hotel satisfaction improvement plan.
- Strategic relationship management framework.
- Key output goals.
- Reduction in escalation volume and resolution time.
- Improvement in first-contact resolution rates.
- Increase in hotel satisfaction scores.
- Decrease in recurring technical issues.
- Strengthened stakeholder engagement and trust.
- Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
- At least 8+ years experience in technical account management or similar role.
- Proven experience in escalation management and quality assurance.
- Experience working with luxury hotel brands and high-touch service environments.
- Strong background in stakeholder management and relationship building.
- Experience in training and guiding support teams.
- Excellent communication and relationship management skills.
- Strong analytical and problem-solving abilities.
- Customer-centric mindset with focus on service excellence.
- Ability to work effectively in cross-functional environments.
- Fluency in English (required) and additional languages is beneficial French(FR).
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
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