WorkScore™ คืออะไร?
WorkScore™ คืออะไรเหรอ? แถบสีน้ำเงินด้านข้างตำแหน่งงานแต่ละตำแหน่งจะแสดงค่าความเหมาะสมของโพรไฟล์คุณกับตำแหน่งงาน คุณจำเป็นต้องใส่รายละเอียดในโพรไฟล์อย่างน้อย 80% ขึ้นไป จึงจะสามารถดูค่าความเหมาะสมของ WorkScore ได้ ใครอยากรู้ กรอกโปรไฟล์เลย
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
฿24,000 - ฿40,000, สามารถต่อรองได้
- ควบคุมโครงสร้างระบบคอมพิวเตอร์ Cloud Server, Web application, Database, Firewall, User Management, Data Warehouse,Server Report ของโรงงาน Siam Fiberglass (SFG) และ CM Roof.
- ดูแลระบบ ERP (Enterprise resource planning) เช่น E-ordering, planning, production, QA, warehouse, delivery ของ โรงงาน Siam Fiberglass (SFG).
- ออกแบบ พัฒนา และขยายผล ระบบการบริหารจัดการ Excella Management Center (EMC) ของโรงงาน CM Roof ทั้งในส่วนของ Application และ Website เช่น การรับผลผลิตกระเบื้อง.
- จบปริญญาตรี สาขา Computer Engineer, Computer science หรือในสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ 1 - 5 ปี ด้าน Cloud Server, Web application, Database, Firewall, User Management, Data Warehouse,Server Report.
- สามารถใช้โปรแกรม SQL, Web Application, C# ได้เป็นอย่างดี.
- มีความชำนาญด้าน Computer Simulation, Computer Programming, Engineering Calculation Software.
- มีทักษะทางด้าน commercial-mind, initiation, self direction, problem solving and achievement orientation.
- สามารถปฏิบัติงานประจำที่โรงงาน Siam Fiberglass Co.,Ltd. (SFG) จังหวัดสระบุรีได้.
ทักษะ:
Project Management, Web development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Strong background in Cloud as a Service, Database, and project management and a willingness to learn new programming languages.
- Experience in industrial estates and real estate solutions will be an advantage.
- Able to work under time constraints across multiple timelines and/or assignments.
- Familiar with performing internal IT audits.
- Flexible to respond quickly and effectively to changes in work priorities.
- Be a good team player and project leader.
- Work closely with users and sellers to ensure smooth delivery.
- Enhance in-depth support for both application and programming jobs.
- Qualification:Bachelor s degree or higher in Computer Science, Computer Information Systems, Computer Engineering, or IT-related fields.
- More than 10 years of experience in system analysis and coding comprehensive tests.
- Understand the web development cycle (i.e. design, develop, test, and deploy).
- Hybrid working (สัปดาห์ละ 1 วัน).
- Co-working space.
- ฟิตเนส.
- ประกันสังคม / ประกันสุขภาพ / ประกันชีวิต / ประกันอุบัติเหตุ.
- กองทุนสำรองเลี้ยงชีพ.
- โบนัสประจำปี.
- วันลาพักร้อน เมื่อผ่านทดลองงาน.
- วันลา Workation.
- วันหยุดพิเศษในเดือนเกิด.
- ตรวจสุขภาพประจำปี.
- เงินช่วยเหลือสมรส / เงินช่วยเหลือฌาปนกิจ.
- การเดินทาง.
- BTS: สถานีพหลโยธิน24.
- MRT: สถานีพหลโยธิน.
- บริการเรียกรถผ่าน App MuvMi.
- ติดตามข่าวสารจาก SC ASSET ได้ที่.
- http://insidesc.scasset.com/.
ทักษะ:
Purchasing, Coordinate
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide end-user and problem resolution for computers, laptop/notebook computers, printers and other peripheral hardware, and software applications.
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Planning and undertaking scheduled maintenance upgrades.
- Investigating, diagnosing and solving computer software and hardware faults.
- Repairing equipment and replacing parts.
- Checking computer equipment for electrical safety.
- Maintaining records of software licenses, computers and hardware.
- Managing stocks of equipment and asset tag, consumables and other supplies.
- Purchasing IT equipment and coordinate with the vendor team.
- Being responsible for any task assigned by manager.
- Bachelor's degree in computer science, information technology.
- 2-4 years of experience as an IT support role.
- Exceptional ability to provide technical support and resolve queries.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs, onboarding and train end-users.
- Proficiency in IT helpdesk software, such as Freshservice.
ทักษะ:
DevOps, Software Development, Javascript
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage the software development life cycle on the public cloud platforms such as AWS, GCP or others.
- Implement, monitor, and maintain the observability of all workload or environments.
- Collaborate with other team members in order to troubleshoot various environments.
- Help improves and maintains the process by follow the practices or standards.
- Assist with the design, implementation and administration of shared development, monitoring, CI/CD, DevOps, and collaboration tools.
- Support and collaborate with teams on the production incident response activities.
- Troubleshoot and resolve the issues that blocking all the environments activities or upon the requests.
- Identify opportunities to reduce time to delivery, rework and total cost of ownership while improving the functional and non-functional requirements of our system.
- At least 2-3 years of experience in a DevOps related role.
- Experience with modern languages development practices and frameworks (such as JavaScript/.NET/Java/Golang).
- Ability to design, architect, and implement complete CI/CD pipelines.
- Experience in container technology and orchestrating Docker (preferably with Kubernetes, ECS, or equivalent).
- Experience with writing Infrastructure as Code using frameworks such as Terraform, Cloud Formation, or Pulumi on AWS.
- Identify opportunities to reduce time to delivery, rework and total cost of ownership while improving the functional and non-functional requirements of our system.
- Experience working in a heavily regulated industry or environment.
- Preferred Qualifications (If any):.
- Demonstrated skills in Kubernetes provision, configuration, and deployment.
- Demonstrated in-depth knowledge of Linux environments.
- Has deployed a variety of open-source software systems such as NGINX, MongoDB, Redis, Kafka, HashiCorp Vault, etc.
- Experience with deploying or setup Blockchain infrastructure.
- Experience with any hands-on projects involved with security standard or improvement (Such as ISO 27001, PCI-DSS).
- Good documentation skills.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Build strong relationship with customers and key stakeholders
- Prepare Sales plan, Gather Customer requirement, and Prepare ICT Solution presentation or any customer requisition to achieve revenue target.
- Prepare Sales plan and recovery plan to achieve annual revenue target
- Gather customer pain points/business requirements, and work with ICT Business Solution team to find any solutions to fit customer's requirements
- Prepare product/solution presentation, business proposal and find the way to close deal with customers
- Maintain and Monitor service to customer to achieve customer satisfaction target.
- Ensure and monitor service delivery to customers in full and on time
- Be contact point for customers to solve any issues for customers to achieve customer satisfaction target
- Follow up with customers on any dispute AR and collection
- Able to work under pressure situation with results.
ทักษะ:
Risk Management, Compliance, Creativity
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform targeted fieldwork to review and conduct audit of general IT control such as: IT Risk Management, Access Control, Asset Management, Physical and Environmental, Business Continuity Management, IT Service Management, IT Operation, Vulnerability and Patch Management, Protection from malware, IT Communication, Application and Database Control, as well as key business processes. -Prepare audit report, presentation and get respond from auditee.
- Assist in review and update IT Audit Universe, BU/BP business flow and process.
- Prepare audit program, review risk related with IT control in both technical & compliance area.
- Follow-up with BU/BP for progress of control implement as per audit recommendation.
- Perform other special projects and assignment.
- Bachelor s or master degree in IT and related field.
- 1-2 years experience in IT General and Application controls audit.
- Knowledge in IT Audit, IT Security, IT Risk or IT Compliance.
- Creativity, adaptability, analytical, problem solving and project management skills with agility mindset.
- Understand Business process, IT process, operation, data structure and data flow in application and intra application.
- Understand business impact and risk assessment.
- Technical document writing, manual and report writing.
ทักษะ:
Finance, Budgeting, DevOps, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Liaison between the business-Unit and technical team to ensure the proper solutions are developed and delivered according to the business needs.
- Serve as an IT Ambassador and works closely with Business-Unit to facilitate any initiative, operational improvement and technical Advisory related to IT aspect.
- Acts independently or as a member of a BUs IT projects team, responsible for providing technical guidance concerning the business implications of the application on various systems.
- Advise and Define BU needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions.
- Develop and propose financial solutions to meet business and customer needs.
- Provide options and recommend end-to-end business solution or workaround.
- Support finance on matters relating to the monthly reporting process, costing data integrity and quality, annual budgeting process, and other finance-related matters.
- Strong background in Agile methodology & DevOps environment.
- Bachelors or masters degree in Computer Science, Engineering or Accounting IT.
- Minimum of 1-3 years experience.
- Strong knowledge in business administration and market research.
- Background in Retail, Financial Services business is advantageous.
- Fluent in Thai and English communication skills.
- Require broad range of business acumen, technical knowledge and project management skills.
- Have SQL & Technical background.
- Strong planning skill.
- Strong analyzing and organizing skills.
- Able to work under pressure and tight deadlines.
- Lotus's
- Ek-Chai Distribution System Co., Ltd.
- Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿30,000
- Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
- Basic troubleshoots computer system, including hardware, software and network.
- Receive and Response to customer issue or change request.
- Perform change configuration of system and network equipment follow by procedure and manual.
- Escalation to higher level when requires.
- Logging, follow up and tracking the details of Customer Requests and problems as cases.
- Provide technical phone support to customers.
- Provide remote support and/or remote maintenance to customers.
- Provide reports to customers upon requests.
- Maintain and/or Update customer information in the customer database.
- Male/Female, age not over 30.
- Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
- 2-5 years experience in direct IT/Network/Engineering Technical support.
- Able to understand customer contracts, Service Level Agreement, and Scopes of work.
- Good command of English.
- Excellent communication skill.
- Good Troubleshooting skills.
- Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
- Customer Service mind.
- Able to work under pressure and time constrain.
- Basic knowledge of.
- Computer/Server Hardware,.
- Windows operating system,.
- MS Office.
- Microsoft Exchange and Outlook.
- TCP/IP, Networking.
- Network Security and VPN.
- Anti-virus software.
- Experience with below products would be benefit:
- Cisco router and switch (CCNA, CCNP).
- Microsoft Certificate (MTA, MCSA, MCSE).
- VMware Certificate.
- Public Cloud Certificate such as Azure/ AWS.
- Work Place: Interlink(Nation) Tower Bangna.
- Work Hours: Shift Work (วันหยุดไม่แน่นอน หัวหน้างานจะจัดตารางทำงานให้).
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor s Degree in Computer or IT related fields.
- Certification: ITIL and related.
- At least 10 years in IT services / IT Support area, Lead team more than 4 person.
ทักษะ:
VMware, Automation, Cooperate, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Operate the touchpoint system (AD/GPO, Proxy, URL filtering, Radius, VMWare, NAS Storage, SCCM&MECM, Antivirus, DDI, Citrix, IP-Telephony, Citrix, PRTG etc.) including install, configure, troubleshooting in system infrastructure, business workflow and application in MTTR.
- Maintain service infrastructure, Application, Database and Security by performing service health check, regular service backup and preventive maintenance on daily, weekly, monthly and quarterly basis to ensure be able to provide continuous and good per ...
- Monitor service notification, service performance and identify service pain point. To improve the efficiency and quality of service by redesigning, capacity planning for expansion or discontinue low traffic & outdate services.
- Implement initiative project for service enhancement, service optimization, service analytic, service automation to reduce the routine task and improve staff efficiency according to company's goal.
- Perform the service requests and give a consulting, cooperate, and coordinate all stakeholders for the service feasibility and impact, service improvement, service features and business workflow.
- Manage the clients in the company to have standard agents and control the standard configuration with GPO.
- Manage the clients in the scope of PCIDSS and ISO27001 to meet the compliance as specified by standards.
- Qualifications Bachelor's degree in Computer engineering, Computer science, Information technology, or related field.
- 10-12 years' experience in System Administration, IT Operations and related field.
- Knowledge of AD/GPO, Windows Servers/Client VMWare, NAS Storage, Antivirus & DDI, SCCM & MECM, Proxy & URL Filtering, IP-Telephony, Citrix, PRTG, Office365.
- Basic knowledge of Linux, Networking, LAN/WAN technology.
- Experienced in Backup system, restoring, recovering system.
- Any of the following knowledge & skills is a plus: RPA, Python, BI tools, ISO27001, PCIDSS, Batch script.
- Good Problem solving, Critical thinking & Decision-making skill.
- Able to work efficiently with minimal supervision.
- Positive attitude, Teamwork and Service mind.
- Good personality & Strong communication skills.
- Good command in English.
- Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿80,000
- The Infrastructure Project Manager plays a pivotal role in our organization's IT department, overseeing the planning, execution, and delivery of critical infrastructure projects. This role is responsible for ensuring the successful implementation of infrastructure initiatives, encompassing hardware, software, network, and data center components. The Infrastructure Project Manager leads cross-functional project teams, manages resources, and drives projects to completion within scope, on time, and within budget.
- Project Planning: Collaborate with stakeholders to define project objectives, scope, goals, and deliverables. Develop comprehensive project plans, schedules, and budgets.
- Team Leadership: Lead cross-functional project teams, including infrastructure engineers, technicians, and other specialists, to ensure effective project execution.
- Resource Management: Allocate and manage project resources, including personnel, equipment, and materials, to meet project goals and timelines.
- Risk Management: Identify, assess, and manage project risks. Develop risk mitigation strategies to minimize potential disruptions.
- Vendor Relations: Liaise with external vendors and suppliers to procure necessary equipment and services, negotiate contracts, and ensure compliance with project requirements.
- Budget Control: Monitor project budgets and expenses, ensuring cost-effective project execution. Prepare and present financial reports to stakeholders.
- Quality Assurance: Establish and enforce quality standards for infrastructure projects. Conduct quality checks and inspections to ensure compliance.
- Timeline Adherence: Manage project schedules, milestones, and timelines. Implement effective project management tools and techniques to track progress.
- Communication: Maintain clear and consistent communication with project stakeholders, providing regular updates on project status, risks, and milestones.
- Issue Resolution: Identify and address project issues and obstacles promptly. Collaborate with teams to find solutions and keep projects on track.
- Change Management: Manage changes to project scope, schedule, and objectives. Assess change requests and their impact on project outcomes.
- Documentation: Create and maintain comprehensive project documentation, including project plans, reports, and documentation of lessons learned.
- Quality Control: Implement quality control processes and ensure that infrastructure projects meet established standards and specifications.
- Post-Implementation Review: Conduct post-implementation reviews to evaluate project success, gather feedback, and identify areas for improvement.
- Bachelor's degree in a relevant field; PMP certification is advantageous.
- At least 5 yrs. experience as an Infrastructure Project Manager, managing complex infrastructure projects from initiation to completion.
- Strong technical knowledge of infrastructure components, including servers, storage, networking, and data centers.
- Proficiency in project management software and tools for scheduling, resource allocation, and reporting.
- Exceptional leadership and team management skills, with the ability to motivate and guide project teams.
- Effective communication and interpersonal skills for stakeholder engagement and collaboration.
- Solid understanding of risk management principles and experience in developing risk mitigation strategies.
- Budget management skills for controlling project costs and expenses.
- Problem-solving abilities and a proactive approach to addressing project challenges.
- Adaptability to changing project requirements and priorities.
- The Infrastructure Project Manager is instrumental in ensuring the successful execution of infrastructure projects that underpin the organization's IT capabilities. This role contributes to the reliability, performance, and scalability of IT infrastructure, driving innovation and efficiency within the organization.
ทักษะ:
PowerShell, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Implement and deliver Container service and CI/CD pipeline for Enterprise customer.
- Pipeline configuration and customization.
- Collaborate with customer and other stakeholder to help ensure on-time delivery.
- Validation and consult for Container migration.
- Hand-over Container or CI/CD solution to related team.
- Qualification At least 3 years's experience on CI/CD pipeline or Container service implementation.
- Hands-on experience in installing and configuring CI/CD pipeline tools.
- Basic skill of Database and Middleware installation.
- Strong organizational skills and ability to take on multiple assignments.
- Good PowerShell scripting skills.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- AWS, Azure, GCP certificated is an advantage.
- Recruiter Kanchisar Dunmai (กัญญ์ชิสา ดันไหม)
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
SAP
ประเภทงาน:
งานประจำ
- วางแผน และให้ Requirement สำหรับพัฒนาระบบการทำงานใหม่ เช่น กระบวนการบริหาร Stock คงเหลือ/กระบวนการเปิด PO ให้รวดเร็วและมีประสิทธิภาพมากขึ้น เพื่อจัดทำ ปรับปรุง แก้ไข กระบวนการทำงานภายในหน่วยงานจัดซื้อ (ใน/ต่างประเทศ) ในเรื่องการบริหาร Supply ให้เพียงพอ เพื่อตอบสนองความต้องการของลูกค้า.
- จัดทำรูปแบบรายงานต่างๆ เช่น สินค้าคงเหลือ, PR คงค้าง,PO รอส่ง เพื่อให้สามารถติดตามงานได้ทันเวลาที่กำหนด.
- สรรหาระบบ IT ใหม่ๆ มาให้ User ใช้ในการทำงาน (แทน Manual) เพื่อให้ User สามารถทำงานได ...
- ติดตาม ประสานงาน ประชุมร่วมกับส่วนงานที่เกี่ยวข้องเพื่อร่วมกันป้องกันปัญหาที่อาจจะเกิดขึ้น.
- งานอื่น ๆ ที่เกี่ยวข้อง.
- อายุ 30-45 ปี.
- ปริญญาตรี สาขาสารสนเทศ หรือสาขาที่เกี่ยวข้องกับการพัฒนากระบวนการทำงาน.
- มีประสบการณ์ในการพัฒนาระบบ SAP / เขียน RPA / เขียนกระบวนการ ไม่น้อยกว่า 5 ปี.
- สามารถเขียนสูตรการคำนวณ Excel ได้ในระดับดี-ดีมาก.
- มีความสามารถในการวิเคราะห์ตัวเลขเพื่อนำเสนอผู้บริหารเพื่อใช้ในการตัดสินใจได้.
- มีเทคนิคในการเจรจาต่อรองและทำงานร่วมกับผู้อื่นได้ดี.
- สถานที่ปฏิบัติงานหลัก ซอยวิภาวดีรังสิต 62 (ศรีรับสุข).
- สนใจสมัครงาน สามารถสมัครทาง Website: http://job.cpall.co.th/ หรือส่ง Resume สมัครงานที่ E-mail: [email protected] (ใส่หัวข้อเป็นตำแหน่งที่สนใจ).
ทักษะ:
Compliance, Industry trends, ISO 27001
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Plan and execute IT audits, including but not limited to systems, applications, and IT processes.
- Evaluate IT infrastructures, operations, and software to identify vulnerabilities and risks.
- Ensure compliance with industry standards, regulatory requirements, and company policies.
- Prepare and present audit findings, reports, and recommendations to senior management.
- Stay updated with the latest IT audit tools, techniques, and industry trends.
- Bachelor s degree in Information Technology, Computer Science, Information Systems, or a related field.
- Experience in IT audit, IT security, or a similar role.
- Strong understanding of IT audit methodologies, frameworks (e.g., COBIT, ISO 27001), and regulatory requirements.
- Professional certification such as CISA, CISSP, or equivalent is highly desirable.
- Excellent analytical, problem-solving, and communication skills.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Coordinate, Cloud Computing, RESTful
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Performing IoT service architecture design for IoT/M2M/MEC platforms and IoT/M2M/MEC Application.
- Implementing IoT / M2M / MEC platforms and IoT/M2M/MEC Application.
- Detail Planning of IoT /M2M / MEC platforms.
- Monitoring performance of IoT / M2M / MEC platforms and services.
- Performing platform configuration and changes - Performing fault handling and preliminary troubleshooting
- Testing IoT/M2M/MEC services together with MKT and customers - Solving customer complaints & disputesSupporting routine activities related to IoT platforms and services.
- Coordinate internal department and third parties/vendors for execution of projects.
- QualificationsBachelor or master's degree in computer and Telecommunication Engineering, Computer Science, IT or in a related field.
- 8 - 13 years of experience in the Computer or Telecommunication fieldGood Knowledge on cloud computing & edge computing technology.
- Good understanding on infrastructure technic that related of TCP/IP, Switch, Router, Firewall, LBS, and DNS.
- Good understanding technic that related of IoT/M2M/MEC Network Protocols - HTTP, HTTPS, Restful, MQTT, COAP, JSON objects, API, SNMP.
- Operating System knowledge: Linux-Redhat, CenOS, Windows Server.
- Database knowledge - Mongo DB, NoSQL DB, SQL, PostgreSQL.
- Good understanding of Docker and Kubernetes operations.
- Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี)
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿30,000
- Local Site support services.
- End user computing, troubleshooting Network,.
- Ticketing tool, Asset Management,.
- PC & Mobile technologies.
- Thai Nationality.
- Bachelor Degree in Computer Science, Electrical/Telecommunication/Computer Engineering or related field.
- Good English for communication.
- Able to work with team, quick learner and self-motivate, Hardworking.
- 1-2 years of experience in telecommunication, knowledge in IT/Infra field is preferred.
- Basic knowledge of ITIL preferred.
- Basic knowledge in IP Network (OSI Model).
- Local Site support services.
- End user computing, troubleshooting Network,.
- Ticketing tool, Asset Management.
- PC & Mobile technologies.
- Working Place: Ericsson Head Office (Sun Tower).
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Enthusiastic, Teamwork, Good Communication Skills, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Daily Support IT problem and UR for All Executive and Secretary such as Install software, Upgrade computer, setup configuration.
- Manage incident problem, tracking and close all incident within Service level agreement(SLA) and escalation to related team.
- Daily and Monthly Executive service report.
- Special assignment from manager (Special Event and Project).
- Qualification Bachelor's degree in Computer or IT.
- 0-4 years of experience in the Computer or IT Support.
- Good personality, service-minded positive attitude, hardworking, enthusiastic, initiative, and teamwork spirit.
- Good analytical and decision making.
- Good communication skills and well coordination in English.
- Recruiter Sunisa Bunsalee (สุนิสา บุญสาลี), Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง)
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Project Management, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support AIS in-house or Partner products such as myAIS, AIS Insurance Service, etc.
- Serve as the first point/second point of contact for customers seeking technical assistance over the Ticket system, MS Teams, phone, email, or in person.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process, either directly or through user-friendly guides.
- Follow up with customers to ensure the issue has been resolved.
- Document technical knowledge in the form of notes and manuals for knowledge sharing purpose.
- Keep customers happy.
- Efficiently lead a team of 15 or more members under the high demands and pressures from customers.
- Strive to exceed the expectations of customers and colleagues alike.
- Qualifications BSc/BA in IT, Computer Science,Software Engineer or relevant field.
- At least 5 years experience in Technical Support or Software Development Team.
- Proven experience as a IT Technical Support Specialist or similar role.
- Tech-savvy with working knowledge of techology such as Databases(MongoDB, SQL Statement), Unix System,Kibana, Grafana, Cloud Azure (basic knowledge), etc.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills.
- Customer-oriented and cool-tempered.
- Recruiter Atitaya Dechpan (อทิตยา เดชปาน)
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Enthusiastic, SQL, Excel, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Track and monitor HR announcement to ensure all new hires are granted approved access rights of Agoda's systems including Active directory and user's mailboxes.
- Track and monitor HR announcement to ensure all access rights are removed once an employee leaves the company.
- Provide support and troubleshooting for requests received via ServiceDesk and ensure all requests are completed within the agreed SLA.
- User management. Handling user account creation and deletion, password change, account lockout issue.
- Responsible for providing/removing access to shared folders.
- Managing Distribution Lists on Active Directory and Share Point.
- Responsible for resolving day-to-day issues as assigned to the GSD Operations team.
- Responsible for completing multiple projects on time and that they meet the given KPIs.
- Ability to make quick decisions, implement standards and best practices to improve the support processes.
- What you'll need to succeed:
- Fluent in Thai and English.
- Enthusiastic team player.
- Bachelor's degree in information technology, Computer Science or related field.
- Minimum 2 years' experience in IT Helpdesk, Operations support.
- Solid knowledge of SQL Database Server, Query Command are preferable.
- Good knowledge of Okta admin would be advantage.
- Good knowledge of Active directory management tools, Exchange and Share Point.
- Good knowledge of Azure AD, Exchange online or Microsoft Office 365.
- Customer Service minded, all the way.
- Great communication and interpersonal skills; a good sense of humor is always a plus.
- Organization and time management skills, analytical skills, attention to detail and accuracy.
- Must demonstrate ownership and be both proactive and reactive.
- Computer proficiency in MS Office especially MS Excel is a plus.
- Hybrid Working Model.
- WFH Set Up Allowance.
- 30 Days of Remote Working from anywhere globally every year.
- Employee discount for accommodation globally.
- Global team of 90+ nationalities.
- 40+ offices and 25+ countries.
- Annual CSR / Volunteer Time off.
- Benevity Subscription for employee donations.
- Volunteering opportunities globally.
- Free Headspace subscription.
- Free Odilo & Udemy subscriptions.
- Access to Employee Assistance Program (third party for personal and workplace support).
- Enhanced Parental Leave.
- Life, TPD & Accident Insurance.
- bangkok.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ทักษะ:
Windows Server, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support assigned property(ies) and technology Information Resources objectives.
- Responsible to the property for all technology implementation, maintenance and support (including Internet).
- Stakeholders.
- Cluster Team members.
- Regional IT Support resources.
- Properties Management primarily the GM and DOF and other Executive Committee team members.
- Infrastructure technology partners.
- Local hardware, software and service technology partners.
- Measurements of Success.
- General.
- Effective individual contributor and team player.
- Actively seek to be current with new technology within the hotel industry and Company.
- Maintains computer/PABX etc. facilities and offices in a clean and orderly manner.
- Completes assigned projects as specified within time frame.
- Product.
- As per assigned.
- People.
- Demonstrates ability to operate independently (as well remotely).
- Builds and maintains positive and effective relations with other members of Cluster iT team members, Regional iT, properties management team members in the cluster and technology partners, resulting in an effective work environment.
- Process.
- Effectively executes process and procedures for systems management including patching, pre-emptive maintenance, upgrades, backup, disaster recovery planning and testing as well as user ID management and Audit controls.
- Specific Responsibilities.
- General.
- Proactively seeks to achieve desired results. Executes, prioritizes, organizes, and accomplishes assigned work. Demonstrates and applies iT knowledge by keeping up-to-date technically and applies new knowledge to job.
- Product.
- Ensures stakeholder technology needs are met.
- As per assigned.
- People.
- Build and maintain positive and effective relations with all the stakeholders. Provides timely information to co-workers.
- Process.
- Uses computers and computer systems (including hardware and software) to conduct iT activities.
- Monitors and manages the acquisition and maintenance of property based systems.
- Ensures that computer and network operations occur according to procedures.
- Ensures backup/recovery functions are performed on scheduled basis.
- Ensures administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
- Generates systems communications for property users to provide user tips, alert users of system problems and inform staff of progress or status.
- Specific Skills & Experiences Required.
- Technical Skills.
- Solid knowledge of:Server and Active Directory Architecture and Security implementation.
- Windows Server Operating System and Active Directory.
- Desktop Operating iT and Desktop Management (GPO).
- Outlook email and approved mobile devices.
- iT organization and resources available.
- LAN Networks.
- Understanding of all of the Company's technical standards and MIPs.
- Other Skills.
- Competent written and spoken English skills.
- Potential leadership skills.
- Past project management and organization skills.
- Experience.
- One year prior experience in operating or opening one of our Company Managed Hotels alternatively prior experiences in operating or opening one of our competitor Hotels.
- Other.
- 24X7 availability.
- Able to operate at any part of the city that the cluster serves.
- Working hour; Afternoon Shift from 14:00 - 24:00.
- Specific Skills & Experiences Desired.
- Hotel or Hospitality Management education or Bachelor's degree level or equivalent.
- Awareness of global hospitality technology trends.
- Back of the house and guest facing operational and technical experience with hospitality management systems.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
- Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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