WorkScore™ คืออะไร?
WorkScore™ คืออะไรเหรอ? แถบสีน้ำเงินด้านข้างตำแหน่งงานแต่ละตำแหน่งจะแสดงค่าความเหมาะสมของโพรไฟล์คุณกับตำแหน่งงาน คุณจำเป็นต้องใส่รายละเอียดในโพรไฟล์อย่างน้อย 80% ขึ้นไป จึงจะสามารถดูค่าความเหมาะสมของ WorkScore ได้ ใครอยากรู้ กรอกโปรไฟล์เลย
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Location Bangkok Marriott Marquis Queen's Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP
- Schedule Full-Time
- Located Remotely? N
- Relocation? N
- Position Type Non-Management
- POSITION SUMMARY.
- Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1-year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Service-Minded, English, Thai
ประเภทงาน:
งานพาร์ทไทม์
เงินเดือน:
฿15,000 - ฿17,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- ต้อนรับและช่วยบริการลูกค้า.
- จัดเรียงและเติมสินค้าหน้าร้านตามที่ได้รับมอบหมาย.
- ดูแลห้องลองสินค้า.
- ดูแลสต๊อกสินค้า.
- ประจำสาขาสยามดิสคัฟเวอร์รี่และเอ็มควอเทียร์.
- ชาย/หญิง อายุ 18 ปีขึ้นไป.
- วุฒิการศึกษาปวช./ม.6 ขึ้นไป.
- บุคลิกภาพดี มีความขยัน อดทน กระตือรือร้น มีใจรักงานบริการ.
- สามารถทำงานตามเวลาห้างและทำงานล่วงเวลาได้.
- มีทักษะการสื่อสารภาษาอังกฤษและคอมพิวเตอร์เบื้องต้น.
- หากมีประสบการณ์ด้านการขาย ดูแลจัดการสต๊อกสินค้า และบริการลูกค้า จะได้รับการพิจารณาเป็นพิเศษ.
ทักษะ:
Sales, Coordinate, SAP, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and coordinate the activities of all relevant internal and external stakeholders engaged in MEM field service activity at region MEM responsibility.
- Execute and manage to installation, return and repair of equipment in market to align with the MEM s objectives and activities and customer requirements.
- Develop MEM s vendors on field service and tracking performance to streamline MEM s operations.
- Perform the inventory management in field service is enough and accuracy against with SAP.
- Ensure spare part usage in field service is reasonable and cost control.
- Lead with vendor on daily installation, return, repair plan to meet customer satisfaction level and align with MEM s KPI.
- Ensure on process of EMO, EWO in field market and ensure that all BOL is update with MEM DC.
- Report to MEM Execution Manager any sub-standard conditions that lower efficiencies, degrade product quality, effect safety or cause equipment failure.
- Ensure the audit performance of equipment is pass MEM quality and performance standard.
- Train and coach with MEM vendors or customers in market on MEM technical knowledge.
- Drive vendor team to achieve the project timeline.
- Cost control on field service activity.
- Work comply with MEM s policy, workflow and under HSE regulations with awareness according to Standard Operating Procedures (SOP), Work Instruction (WI) and Company Usage Personal Protective Equipment (PPE) according to the company.
- Execute the project from job assignment from MEM Execution Manager.
- Job Qualification:
- At least Bachelor s degree in Electricity, I.E., Mechanicals, Air condition or related field.
- Minimum 3 years in electricity maintenance, installation cooler equipment /asset or related field.
- Strong in installation machine or cooler equipment.
- Good command in English and Thai.
- Computer literacy: MS Excel and Power Point.
ทักษะ:
Microsoft Office, Excel, eCommerce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide 2nd Level of Application Support for application systems and software components.
- Troubleshoot and investigate the root cause of incidents that happen with application systems.
- Work closely with application development teams and vendor to investigate, fix and test applications Administrate application system of the company in term of application configuration, master data setup, application user id and permission management.
- Maintain SLA, application availability, capacity and performance KPI.
- Responsible for basic troubleshooting and report/follow up to technical team.
- Maintaining up-to-date documentation of applications operation and procedure manuals.
- Track and analyze trends in application support requests and generate statistical reports.
- Oversee development and updates of help sheets, usage guides, and FAQ lists for end users.
- Bachelor's Degree in Computer Science, Information Technology or related.
- At least 3 Years of experience in Application Support, Technical Support or Service Support.
- Knowledge on Microsoft Office, Word, Excel and Powerpoint.
- Experience in Ecommerce platform support and agile methodology would be a plus.
- Location: BTS Ekkamai
- Working Day: Mon-Fri (WFA Every Friday).
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Accounting, CPD License
ประเภทงาน:
งานประจำ
เงินเดือน:
฿100,000 - ฿130,000, สามารถต่อรองได้
- Manage Accounting function to provide monthly, Quarterly, and annual financial reports.
- Monitor and control the organization's budget.
- Control the financial closing of the company on Microsoft Navision.
- System accurately and on time.
- Overall tax control, withholding tax, VAT, import duty.
- Monitor portfolio performance in terms of collection and overdue account collateral requisition.
- Provide training to subordinates on Finance & Accounting standards and processes.
- Co-ordinate account closing with auditor.
- Record all pre-paid and accrued expenses with GL - Managing and controlling all aspects of monthly, quarter, and year-end closing, and all matters related to bookkeeping (AP, A/R & G/L) and TB.
- Ensuring all accounting transactions are accurately properly & promptly managed.
- Prepare annual budgets based on department plans and company formats and summarize Department Plans and Budgets.
- Oversee & Review AP/AR and GL transactions, including reconciliation and explanation of key movements.
- Ensure the accuracy of monthly/Quarterly/yearly book closing and the daily operating accounting tasks.
- Analyze monthly financial reports (balance sheet, income statement, and cash flows) and create financial reports for the management team.
- Prepare and Monitor cash flow, accounts, and other financial transactions.
- Liaise with the internal/external auditor, bank, and other related regulators.
- Bachelor's degree in accounting or related field.
- 8 years experience in accounting and over 4 years in Manager level.
- A CPD license is required.
- Familiar with Microsoft Navision is a plus.
- Strong verbal/ written communication in both English/ Thai.
- Strong people skills..
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Google Cloud Platform, System Administration, Network Administration, Microsoft Office, Software Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿20,000
- enefits: SSO, Health Insurance, Health check up, Bonus 1 Month(เมื่อทำงานครบสัญญา 1 ปี) .
- Contract Period: 1 Years (First 4 month for performance evaluation before renew contract).
- Work Place: Chamchuri Square.
- Location: 319 Chamchuri Square Building,Phaya Thai Rd, Khet Pathum Wan,.
- Krung Thep Maha Nakhon 10330.
- Work Days: Ability to work flexible, 24x7, rotating shifts.
- Working Hour: Mon - Sun and 24 Hrs. (Work 5/off 2).
- Shift: 8 AM - 5 PM, 4 PM - 12 PM, 00 AM - 8 AM .
- Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
- Logging and Tracking the details of customer requests and problems as tickets.
- Identify the types, categories, severity, and urgency of the ticket.
- Provide technical/non-technical phone support to customers.
- Provide remote support and/or remote maintenance to customers.
- Control and follow up customer tickets in order to comply with customers Service Level Agreement.
- Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
- Act as a further escalation point for unresolved or escalated calls;.
- Route customer tickets to proper teams to follow up and handle (both internal and external) including.
- tracking the status of tickets until closure.
- Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
- Provide report to customer upon requests.
- Maintain and/or Update customer information in the Service Desk System.
- Participate and assist in driving knowledge management process.
- Others as assigned by Project Manager/Team lead.
- Male or Female, age not over 30.
- Bachelors Degree in Computer Science, Information Systems, or IT related fields.
- 1-2 years experience in IT helpdesk or Customer Service area.
- Able to understand customer contracts, Service Level Agreement, and Scopes of work.
- Basic knowledge of Computer Hardware, Windows 10, and O365.
- Good Troubleshooting skills and Service mind.
- Good English communication skills.
- Able to work under pressure and time constrain.
- Able to work in shift and overtime.
- ต้องสื่อสารภาษาอังกฤษได้เท่านั้น.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
Fast Learner, Problem Solving, Service-Minded, Work Well Under Pressure, Punctual, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿45,000 - ฿55,000, สามารถต่อรองได้
- Research & Analysis - Conduct in-depth research across industries and markets to understand client needs and identify potential solutions.
- Expert Sourcing - Leverage Arches' vast network and diverse platforms to identify the most relevant experts for each project.
- Expert Engagement & Assessment - Engage directly with experts, screen their qualifications, and build comprehensive assessments to ensure perfect client-expert matches.
- Expert Delivery - Facilitate insightful interactions between clients and experts, ensuring a smooth and productive interview experience.
- You'll be successful if you have:
- 1-3 years of experience in executive research, headhunting, or a related field.
- Advanced English language skills with the ability to communicate effectively with diverse clients and experts.
- A growth mindset, demonstrating a continuous desire to learn and improve your skills.
- Strategic prioritization skills, allowing you to manage multiple projects and deadlines effectively.
- Meticulous attention to detail, ensuring all deliverables are professional and of the highest quality for our professional service clients.
- The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
- Critical thinking skills, including problem-solving, business analysis, and research expertise.
- Also, we require:
- Working at the Vietnam Office for Initial Training (2-3 Months) - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
- Language Proficiency - Exceptional command of Thai or Indonesian, coupled with a high level of English proficiency.
- We offer:
- Salary & Allowances.
- Compensation & BenefitsCompetitive salary with performance reviews every 6 months, with the opportunity for salary increases annually based on your performance.
- Monthly performance bonuses (up to $1000 per month).
- 13th month salary (or yearly bonus).
- Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
- Insurance - Private medical insurance (including dental).
- Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
- Self-learning budget - Up to $1000 per year.
- Career Growth.
- Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
- Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
- Engagement.
- We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc.).
- Flexible work arrangements.
- At Arches, your dedication, talent, and drive matter most. We're a dynamic, global team at the intersection of management consulting and expert matching. We empower you to grow alongside us in a meritocratic environment no waiting for promotions, just opportunities to take the wheel..
ทักษะ:
Social media, Enthusiastic, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
- Deliver an exceptional service throughout all contact channels to customers.
- Be able to handle all requirements to meet the customer expectation.
- Have a sense of positive judgment and be able to take ownership.
- Going above and beyond to make each customer happy.
- Who are we looking for?.
- At least 1-year working experience in a customer service related function.
- Be able to work in shift time, weekends and public holidays.
- (Available for evening shift will be preferred - evening shift allowance will be provided).
- Having a strong service mind, positive thinking and can do attitude.
- Enthusiastic and adaptable.
- Strong communication and interpersonal skills.
- Good command of speaking and writing in English,Thai.
- Being able to work immediately is preferred.
- What are the benefits?.
- Flexible working arrangement along with the 1 day work from home policy.
- Employee discount & exclusive sales event.
- Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
- Lots of fun and engaging activities.
- Internal job rotation.
- Multi-cultural environment with over 30 nationalities from across the globe.
- Regional role with full ownership as a headquarter.
ทักษะ:
Single License
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
- การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
- ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
- มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
- หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
- หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿18,000 - ฿21,000
- Contract: 3 Month.
- ขอบเขตการทำงาน .
- ทำรายงานตามที่ผู้ว่าจ้างกำหนด เช่น Daily report, Monthly report, Incident Report.
- ตรวจสอบการทำงานของระบบต่างๆ ในรูปแบบ Routine check, Realtime monitor.
- ตรวจสอบและแก้ไขปัญหาต่าง ๆ ตามคู่มือหรือวิธีการที่ผู้ว่าจ้างกำหนด.
- ติดตั้ง และรื้อถอน อุปกรณ์เพื่อให้บริการ Internet หรือ Wifi ให้แก่ลูกค้าที่มาเช่าใช้บริการ รวมถึงคอยตรวจสอบและให้คำปรึกษาในการใช้บริการ.
- ประสานงานกับลูกค้า เพื่อออกแบบงานบริการต่างๆ และติดตั้ง พร้อมส่งมอบบริการกับลูกค้า.
- งานอื่นๆตามที่ผู้ว่าจ้างกำหนด ตามความเหมาะสม.
- ในกรณีที่ทรัพย์สินของผู้ว่าจ้าง หรือทรัพย์สินในสถานที่ทำงานที่เกี่ยวข้อง ที่ผู้รับจ้างมีหน้าที่ดูแลรับผิดชอบได้รับความเสียหายถูกทำลาย สูญหายในระหว่างปฏิบัติหน้าที่ โดยความประมาทเลินเล่อของผู้รับจ้าง หรือ ในกรณีที่ผู้รับจ้างปฏิบัติหน้าที่ด้วยความประมาท ผู้รับจ้างจะต้องรับผิดชอบต่อเหตุการณ์และชดใช้ความเสียหายต่างๆ ที่เกิดขึ้นในทุกกรณี.
- ต้องปฏิบัติตามกฎหมายแรงงาน ประกันสังคม หรือกองทุนเงินทดแทน.
- วัน/เวลา/สถานที่ปฏิบัติงาน.
- วันทำงานปกติ: ตามตารางปฏิบัติงาน (อาจมีการเปลี่ยนแปลงตามความเหมาะสม) ทำ 5 วัน หยุด 2 วัน.
- เวลาทำงานปกติ: ทำงานวันละ 8 ชั่วโมง (ไม่รวมเวลาพัก).
- เวลาพัก: 1 ชั่วโมง.
- การลงเวลาทำงาน: พนักงานต้องลงเวลาทำงานทุกครั้งที่เข้างานและเลิกงาน ตามที่ผู้ว่าจ้างกำหนด.
- สถานที่ปฏิบัติงาน: ศูนย์การประชุมแห่งชาติสิริกิต หรือสถานที่ที่ผู้ว่าจ้างกำหนด.
- กรณีที่พนักงานปฏิบัติงานนอกเหนือจากวันและเวลาปกติ สามารถคิดเป็นค่าจ้างเพิ่มเติม โดยอัตราค่าจ้างจะเป็นไปตามที่ผู้ว่าจ้างกำหนด.
- วุฒิการศึกษา ปวส., ปริญญาตรี สาขา IT, Telecom หรือที่เกี่ยวข้อง.
- มีประสบการณ์หรือความรู้เกี่ยวกับด้าน IT & telecom network อย่างน้อย 1 ปี.
- สามารถปฏิบัติงานเป็นกะหรือตามช่วงเวลาที่ผู้ว่าจ้างกำหนดให้ได้.
- สามารถปฏิบัติงำนล่วงเวลาได้ตำมช่วงเวลาที่ที่ผู้ว่าจ้างกำหนดให้ได้.
- สามารถทำงานวันเสาร์ อาทิตย์ และวันหยุดนักขัตฤกษ์.
- สามารถปฏิบัติตามสถานที่ที่ผู้ว่าจ้างกำหนดหรือตามที่ได้รับแจ้งให้ปฏิบัติงาน.
- มี Service mind ที่ดี.
- มีความรู้ความสามารถในการใช้คอมพิวเตอร์ได้เป็นอย่างดี.
- ต้องมีสุขภาพร่างกายแข็งแรง เหมาะสมกับตำแหน่งงานที่รับผิดชอบ ไม่เป็นโรคชนิดหนึ่งชนิดใดต่อไปนี้.
- ต้องมีใบรับรองแพทย์การตรวจร่างกายทั่วไป.
- ไม่เคยได้รับโทษจำคุกโดยคำพิพากษาถึงที่สุดให้จำคุก เว้นแต่เป็นโทษสำหรับความผิดที่ได้กระทำโดยประมาทหรือความผิดลหุโทษ.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- About the Department.
- Job Responsibilities.
- UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you ...
- Apply now and make a difference.
- Competencies.
- Strategise.
- Engage.
- Execute.
- Develop.
- Skills.
- Experience.
ทักษะ:
Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To check the process of document scanning to system for the facility and security documents and physical collateral of customers, and the process of document keeping in strong room.
- To check and approve the transaction lodging document in CDMS.
- To check that all documents which are pending return to custodian, was follow up timely and regularly.
- To check physical collateral checking process to ensure that no document is missing for instance generate CDMS report and physical checking.
- To check and monitor for service provider (IRON Mountain) which provide service for retention and manage and reconcile the number of unsecured loan document are kept at IRON Mountain to ensure that the number of documents is tally.
- To work actively to meet SLA turnaround time for daily processes.
- Compliance/Quality Control:
- Ensure compliance with Bank s policies and procedures and, operational control.
- Implement and maintain established policies and service standards for the section.
- Check and monitor all activities in DCC and monitor check list.
- Project Management/Continuous Improvement.
- Participate / initiative opinion to change, improve any activities or process to improve productivity and efficiency.
- Customer service management.
- Ensure that efficient and quality service is rendered to customers as per the Service Level Agreement.
- Ensure that customer operational problems, complaints and queries are resolved promptly and satisfactorily.
- Analyst feedback received from internal and external customers and devise action plans to improve customer service.
- Human Resource Management.
- Proactively manage resource requirements to ensure compliance with SLAs and workload balancing.
- Ensure that workload is evenly distributed among the teams and staffs are optimally deployed.
- Help to identify training needs of the staff and ensure they attend the relevant training programs.
- Guide staff on job performance on a regular basis and inform staff for any new process and procedure.
- Communication.
- Communicate corporate goals, objective and policies to staff.
- Keep staff updated on new business initiatives to be undertaken by the Bank and discuss any impact it will have on the Section s operation.
- Conduct regular meeting/update sessions to update staff on policy changes, resolve work-related issues and brainstorm/discuss suggestions for process improvement.
- Ensure a conductive environment for the dissemination and exchange of information within the Section.
- Solicit feedback from staff on the various areas of responsibilities.
- Key Result Areas (KRA):
- Zero error in transaction processing and comply with bank policy and regulation.
- Meet SLA turnaround time for daily processes.
- Ensure that transaction performing comply with procedure, credit policy, valuation policy and risk control.
- Experience and Background Requirements:
- At least 3 years of relevant banking experience in credit related operation functions.
- Additional experience in credit operation, administration, branch operations and Custodian operations is an advantage.
- Good working knowledge and experience in credit related operations and procedures and risk control measures.
- Educational Requirements:
- Bachelor s degree in economics or Business Administration.
- หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
- Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank s policy..
ทักษะ:
Quantitative Analysis, Compliance, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement risk models and methodologies to evaluate and measure financial risk exposure.
- Conduct in-depth quantitative analysis to assess the accuracy and effectiveness of risk models.
- Collaborate with cross-functional teams to validate risk models and ensure compliance with internal and regulatory requirements.
- Monitor and analyze market trends, risk factors, and economic indicators to refine risk models.
- Use advanced statistical techniques to identify, assess, and quantify financial risks.
- Provide insights and recommendations to optimize risk management strategies based on risk model outputs.
- Assist in the development and implementation of risk management frameworks, policies, and procedures.
- Stay updated with the latest industry developments and advancements in risk modeling techniques.
- Skills and attributes for success.
- To qualify for the role you must have.
- Minimum of bachelor's degree in accounting, finance, engineering, or another finance-related role.
- New graduates are welcome with internship experience in a similar role or working environment, preferably in professional services or client-facing role.
- Individual with experience in the Banking or Financial industry with experience in either front process, operation process, accounting process or IT will be highly considered.
- Having knowledge about Financial Modeling and coding skills i.e. Python, R studio, C+ are mandatory.
- Ideally, you'll also have.
- Individual with an experience in Banking or Insurance industry with experience in either front process, operation process, accounting process or IT will be highly considered.
- We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It's yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- A strong focus on customer service.
- Prior experience in hotel front office operations is preferred.
- Excellent communication skills; fluency in English and Chinese are required.
- Be able to work shifts, weekends and public holidays.
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred.
- Additional InformationFluency in English and Chinese are required.
ทักษะ:
Research, Industrial Design, Usability Testing
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Generating insights through research with users, staff and stakeholders to shape a holistic view of the total user experience - Analyzing, consolidating, and communicating research findings to stakeholders in order to strategically frame, validate and quantify the problem being solved and help inform the wider strategic roadmap of initiatives.
- Defining key UX and organizational measurements used to track and prove the initiative delivers positive outcomes for both users and the business.
- Designing concept journeys, blueprints, and roadmaps that communicate how the total user experience can be elevated beyond the immediate product or service.
- Facilitating the collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business and design.
- Shaping how behind-the-scenes processes and support functions interact with each other and how these impact the design process.
- Embedding design practices within organizations to create a sustainable approach to service the needs of the user.
- Responsible for ensuring that all insights and ideas are consolidated into a holistic product/service vision (e.g in form of a Golden Thread).
- Research future trends and gather stakeholder expectations and goals.
- Enable and facilitate co-creation to derive ideas and potential solutions (providing creative methods, collaboration environment, workshop agendas, etc.).
- Create User Journeys and Service Blueprints, using systems thinking to identify root causes and prevent merely treating symptoms.
- Link user empathy with the business and organizational empathy.
- Translate insights and ideas into a compelling story.
- Utilise the process of iterative design to understand user interactions and enhance user satisfaction by improving the usability and accessibility provided when interacting with a system, product or service.
- Required Technical and Professional Expertise A bachelor's or master's degree in a relevant field such as Service Design, Interaction Design, User Experience (UX) Design, Industrial Design or a related discipline.
- Experience in design thinking methodologies, human-centered design, or other relevant design frameworks.
- Have prior working experience of 8 years or more.
- Proficiency in design tools such as Figma or other relevant software.
- Ability to create wireframes, prototypes, user flows and other design artifacts to visualize service concepts and improvements.
- Experience conducting user research, including interviews, surveys, usability testing and other methods to gather insights.
- Ability to analyze complex service ecosystems and identify opportunities for improvement.
- Skill in synthesizing research findings and data to inform design decisions.
- Understanding of banking business and its processes to align service design efforts with broader organizational objectives.
- Experience with design sprints, customer journey mapping and other design thinking techniques.
- Knowledge of coding languages and front-end development can be beneficial for prototyping and collaborating with developers (not mandatory but is a plus).
- Preferred Technical and Professional Expertise
- As the above
- About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
- Wonder if IBM is the one for you?: In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
- Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer? About IBM: IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
- Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
- Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
- Are you ready to be an IBMer?.
- About IBMAbout IBM Digital Talent for Business
- IBM Digital Talent for Business is a newly incorporated subsidiary of IBM. The purpose of this company is to develop local talent and skills, especially in the areas of digital, agile delivery, cloud-native application development, Generative AI, data engineering, and platform engineering. We aim to lead the acceleration of digital transformation initiatives to help our client achieve their transformation objectives.
- The company will adopt IBM best practices and IBM Garage Methodology to create business solutions that are underpinned by the pre-eminent technologies of our time hybrid cloud and AI. The goal is to help drive business value and outcomes quickly and efficiently. Consistent with IBM's values, the company will also help our clients to accelerate their sustainability journeys and make a positive impact on the planet and its inhabitants.
- People are critical to an organisation's success. Therefore, IBM Digital Talent for Business will cultivate a vibrant working environment and foster a continuous learning culture to help employees innovate, flourish and accelerate their skills and careers in this era of rapid digital transformation. The company will also collaborate with education institutions in Thailand to develop local digital talent who are replete with the skills needed for today and in the future.
- Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
- Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Posting Location Shop Siam Paragon
- Job Summary เป็นที่ปรึกษาทางการขายสินค้าและบริการในร้าน AIS Retail Shop และช่องทางจัดจำหน่าย Online รวมทั้งช่วยแก้ไขปัญหาต่าง ๆ ให้กับลูกค้าได้อย่างถูกต้อง และทำให้ลูกค้าเกิดความเชื่อมั่นที่ดีต่อการบริการของ AIS อย่างสูงสุด
- Job Description เป็นที่ปรึกษาทางการขายสินค้า และบริการของบริษัท ให้กับลูกค้าที่เข้ามาใช้บริการทั้งภายในสาขา AIS Retail Shop และผ่านช่องทางการขาย Online
- แนะนำ ตรวจสอบ และแก้ไขปัญหาเบื้องต้นของการใช้ Smart Phone และสินค้าบริการอื่น ๆ ของบริษัท
- ดูแล ให้ความช่วยเหลือลูกค้าภายในสาขา หรือช่องทาง Online และจัดการข้อโต้แย้งในเชิงสร้างสรรค์ รวมทั้งสร้างความรู้สึกพึงพอใจของลูกค้าสูงสุด
- รับชำระค่าสินค้าและบริการพร้อมทั้งแนะนำช่องทางการชำระเงินผ่าน Application ให้กับลูกค้าได้อย่างถูกต้อง Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)
ทักษะ:
Coordinate, Product Owner
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Coordinate with Product owner and key stakeholders to clarify requirements, craft out scenarios of customer journeys, design E2E service design, prepare communication to customer, customer handling and FAQs.
- Service Design for Experience EnhancementCollect and study data to fine insights on Customer Paint Point and Top Complaints.
- Initiates a new/enhance E2E service design, base on insights and company directions.
- Conduct project feasibility and coordinate with related teams for developments.
- Customer HandlingReviews E2E Customer Handling from incidents caused by network or products / services, with product own. Plan and prepare readiness of touch points and communication.
- Communication and WordingCraft out and review key message, communication, and wording to target customers for related touch points e.g. SMS, eBill, Letter etc.
- Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Number 24062487
- Location The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP
- Schedule Full-Time
- Located Remotely? N
- Relocation? N
- Position Type Non-Management
- POSITION SUMMARY.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
- Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Categoría de Empleo Rooms & Guest Services Operations
- Ubicación Bangkok Marriott Hotel Sukhumvit, 2 Sukhumvit Soi 57, Bangkok, Bangkok, Thailand VER EN MAPA
- Horario Full-Time
- Ubicación remota? N
- Reubicación? N
- Tipo de Posición Non-Management
- Operar la central telefónica para atender las llamadas. Procesar los pedidos de los huéspedes para servicio de llamadas de despertador, identificación de llamadas y otras solicitudes relacionadas con realizar o recibir llamadas. Informar a los huéspedes cualquier mensaje (p. ej. correo de voz, correo electrónico, faxes) que hayan recibido y enviárselos a la habitación si lo solicitan. Atender, registrar y procesar todas las llamadas, las solicitudes, las preguntas o las inquietudes de los huéspedes. Recibir, registrar y transmitir los mensajes de forma exacta, completa y legible. Registrar en la computadora todas las solicitudes o problemas de los huéspedes, contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), y realizar un seguimiento del huésped a fin de asegurar que su solicitud se haya solucionado satisfactoriamente. Brindar información a los huéspedes acerca de las características de las habitaciones, las comodidades del hotel y las áreas locales de interés. Brindar asistencia a los huéspedes para el acceso a Internet. Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras. Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino. Hablar con los demás utilizando un lenguaje claro y profesional y atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás y apoyar al equipo para alcanzar los objetivos comunes. Acatar las expectativas y los estándares de garantía de la calidad. Leer y verificar visualmente la información en una variedad de formatos; estar de pie, tomar asiento o caminar durante un período prolongado de tiempo o durante toda la jornada de trabajo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.
- APTITUDES DESEABLES
- Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
- Experiencia laboral afín: No se requiere experiencia laboral afín.
- Experiencia como supervisor: No se requiere experiencia como supervisor.
- Licencia o certificación: Ninguna
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables.
- Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de "Una experiencia hotelera maravillosa, siempre" con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
- JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment . Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To be responsible for 7 Shops consisting, A-Store, Telewiz, and AIS Buddy Exclusive by visiting (2 times/ branch/month).
- To coach, consult, and encourage shop managers and staff at each location to achieve sales targets.
- To train, coach, and monitor Pastner's staff to serve customers according to the service quality of AIS policy.
- To prepare and analyze the data to set objectives before meeting and visiting plan by focusing on the company targets and KPIs including summarizing issues and following up after visiting.
- Counseling in the business condition and system to serve customers and solve customers' problems.
- To investigate and handle customers' complaints at Partner's shops including finding the solution or process to prevent it.
- To operate and update the partner's staff profile on the DRM Profile System (CCSM).
- To monitor and coach partner's working procedures depending on PCI-DSS, Customer data privacy, and IT Security to reduce the risks.
- Representative of the company to build a good relationship with the partners.
- as AIS Trainer for training and developing partner's competency in functional skills and soft skills depending on training road map both on-site and online such as The AIS Way, Service interacts, Save Churn, Sales advisor, payment system, IM, MC and new technology.
- Recruiter Chaipob Naisanguansri (ไชยภพ นัยสงวนศรี)
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