เงื่อนไขการค้นหา

ทักษะ:

Social media, Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to follow up customer case and response to customer promptly.
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Coordinate, Service-Minded, English

ประเภทงาน:

งานประจำ

• Receive SOP form Sale department.
• Receive booking / Contact customer: contact customer to request related document, cargo details and all supporting document for customs purpose, to confirm pick up or delivery date and request PIC at customer place to contact.
• Oversea Co-operate: to co-operate with oversea team to contact oversea customer to check all related customs clearance document such as form D, import permit including to confirm schedule.
• Truck booking:
• Export shipment: send booking to TH OPS team with shipment details / send booking to oversea team.
• Import shipment: send booking to TH OPS team with shipment details.
• To create job in excel file in order to share the shipment details to all parties.
• Customs clearance part:
• To send related document such as CIPL, form D, another document if any to forwarding team to prepare draft customs form.
• To send those draft customs form to customer for checking and confirm all details.
• To prepare import duty to and VAT for import shipment, in case we do advance payment for customer after done clearance must follow up return money back form customer.
• To update delivery details such as truck details, driver name and estimated time to arrive customer place to customer.
• Close Job/Billing (daily):
• To send completed job with billing details to account department to prepare invoice to customer.
• Follow up POD from OPS team to attached with billing.
• Refund form D: In case of preserve form D, after the form D get approval have to prepare refund applicable to customs department to draw back import duty.
• Payment Request: To prepare payment Request to account department to make payment to overseas / local supplier.

ทักษะ:

Single License

ประเภทงาน:

งานประจำ

• ปฏิบัติงานประจำสาขาโดยรับผิดชอบในการให้บริการลูกค้าเกี่ยวกับธุรกรรมทางการเงินต่างๆ เช่น การรับชำระสินเชื่อและค่าบริการต่างๆ การจัดทำรายงานต่างๆ ที่เกี่ยวข้องกับสาขาให้เป็นไปตามระบบของธนาคาร รวมทั้งการให้บริการอื่นๆของธนาคาร เช่น การให้ข้อมูลผลิตภัณฑ์ต่างๆ ของธนาคาร เป็นต้น.
• การนำเสนอและให้คำแนะนำเกี่ยวกับข้อมูลผลิตภัณฑ์ต่างๆของธนาคารที่เหมาะสมกับกลุ่มลูกค้าเป้าหมายรวมทั้งสร้างความสัมพันธ์ที่ดีกับลูกค้า การรักษากลุ่มลูกค้าและการขยายฐานลูกค้าและธุรกิจของสาขาให้เป็นไปตามเป้าหมายที่สาขากำหนด.
• ปริญญาตรีหรือโท สาขาการเงินการธนาคาร, เศรษฐศาสตร์, บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีทักษะด้านลูกค้าสัมพันธ์ รักงานบริการ มีมนุษยสัมพันธ์ดี และสามารถแนะนำผลิตภัณฑ์ในเบื้องต้นได้.
• หากมีประสบการณ์ในงานธนาคาร มีใบอนุญาตนายหน้าประกันชีวิต นายหน้าประกันวินาศภัย Single License จะได้รับการพิจารณาเป็นพิเศษ.
• หมายเหตุ ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร..

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Leadership Skill, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Lead the Exhibition Sales team to sell the exhibition space and sponsor to all potential customers that would be eligible to exhibit and sponsor.
• Work closely with the Exhibition Sales team in conjunction with the Sales Director to develop sales strategies and methods to prospect for new customers; develop new markets; and sell to current and repeat customers.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, and fulfill customers requirement.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Work jointly with the marketing team to market and sell the exhibition space and sponsor to potential customers.
• Attend weekly team meetings and ensure that all lead sheets are distributed and acknowledged in a timely manner.
• Responsible for the service, fulfilment, and maintenance of new and existing accounts to ensure recurring bookings.
• Create weekly sales reports, including but not limited to, call logs and account updates.
• Create and send sales invitation letters, proposals and contracts to potential clients and follow through with appropriate next steps.
• Assist the accounting department with processing of deposits and payments as required.
• Establish and maintain business relationships with industry associations, individuals, institutions, event planners, and convention services teams.
• Attend trade shows, presentations, and networking events as assigned by the Sales Director.
• Participate in the design and creation of sales and marketing materials.
• Attend in-person and virtual sales meeting as necessary in order to maintain client relationships and ensure client satisfaction.
• Able to identify market needs and conduct market research on current exhibitions to keep abreast of the industry developments to be able to market more effectively.
• Perform other duties as assigned.
• Skills and Abilities:
• Experience and proven track record in effective follow-up and negotiation skills, specifically working within established product prices and closing sales to maximize customer decision-making.
• Required proficiency in Microsoft Word, Excel, Outlook, PowerPoint; Google Sheets and Docs; Microsoft Teams and Zoom.
• Positive attitude with a willingness to learn.
• Strong interpersonal and customer oral, written and presentation skills.
• Should be fluent in English (Spoken and written).
• At least 2 years of international sales experiences preference in exhibition or service-related industry.
• Able to work to tight deadlines.
• Continuously manage and prioritize multiple tasks and work efficiently under pressure.
• Work as a team-player to best respond to customer needs.
• Social Security.
• Bonus (according to operating results).
• Life insurance and group accidents.
• Commission (only for salesperson position).
• Mobile phone (for some positions ).
• Annual travel.
• Annual training (Organised as training inside and outside the company).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Management

ประเภทงาน:

งานประจำ

• Manage the sales team and distributors in an assigned area to deliver sales target.
• Ensure good performance of the sales force in field operations in terms of sell-in, sell-out, distribution coverage, product merchandising, sales call effectiveness. Ensure the team reach a satisfaction in productivity, quality, customer-service standards..
• Plan, allocate and cascade the sales target and routing to each sales representative. Always on-field to monitor during the month and ensure the target achieved..
• Lead to maintain and expand customer base in the responsible area. Able to help sales representative to resolve problems and unlock the new opportunities..
• Ensure the visibility/activity in place, communicated to customers in timely manner and aligned with country plan and resources allocation..
• Co-ordinate with internal business support such as chef, Marketing and related functions in order to ensure smooth and efficient operations to support the business growth plan..
• Accomplish all required reports/feedback to RSM HORECA on a regular basis in order toupdate and/or elevate issues to higher management..
• Manage, develop, coach & motivate the team to deliver aggressive sales growth targets and build sales talent pipelines..
• At least Bachelor degree..
• Minimum 5 years of Sales Supervisor. Minimum 2 years of Sales Manager..
• Experience in managing sales force.
• Experience in working in a matrix organisation..
• Team leadership, strategic thinking, entrepreneurship, passion to win..
• Good English communications.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Project Management, Business Development

ประเภทงาน:

งานประจำ

• Be a lead for Field Execution: regular evaluate field executions work, develop and propose new ways to improve better executions and build Unilever sales further.
• Conduct regular customer visit and support all projects launch and ensure perfect execution in-stores both planning & roll out operations. (i.e. OOS, display).
• Serve as the company representative to present company projects or innovation to store teams for enhanced comprehension.
• Assist sales leaders in making informed, insightful business decisions to enhance performance and efficiency, while refining sales processes through improved measurement and execution.
• Oversee an effective sales support team, ensuring consistent achievement or surpassing of daily sales performance targets.
• Function as the primary contact for the Sales Team, handling inquiries on general business and operation matters; escalate to the channel head when necessary.
• Ensure nationwide relationship engagement with 7-Eleven operation teams.
• Deliver activity reports in a timely manner.
• Build strong customer engagement and collaboration.
• Be responsible for new assigned projects to grow business.
• Positive mindset with a can-do attitude.
• WHAT YOU NEED TO SUCCEED.
• Experiences & Qualifications.
• Bachelor's degree in any fields.
• Have experience and knowledge in FMCG market.
• Positive mindset with a can-do attitude.
• Good in presentation and communication skill.
• Working well with team work.
• Proficient in English and Thai.
• Skills.
• Agile Working.
• Growth Mindset.
• Project Management.
• Customer Management.
• Leadership.
• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors.
• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.
• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Sales, Cloud Computing, Project Management, English

ประเภทงาน:

งานประจำ

• Collaborate with the sales team to increase sales by creating new business opportunities and selling industry-leading new cloud, ICT, and convergence services like cloud infrastructure services, network security, and cloud managed services that generate their own leads, engage in social selling, qualify prospects, and, most importantly, close deals.
• Developing solutions and organizing, planning of IT project.
• Ensuring solutions are best practice and in line with client requirements.
• Managing the cost sheet and Bill of Material (BOM), TOR/RFP.
• Keeping abreast of market trends and product & competitor landscapes.
• Assists customer, prospect, and Sales Representative to build a compelling and competitive business case and ROI (Return of Investment). Manages hand-over to the Services Functions (Post-Sales Support and/or Professional Services) for implementation and post-sales support.
• Build technical and marketing relationship with prospects or existing customers and partners.
• Ability to understand and document complex customer requirements, presenting the technical and commercial propositions, defining the technical and commercial strategy across the DPS portfolio.
• Assists with the qualification of the opportunities and/or identification of target accounts.
• Support with technical qualification of sales opportunities.
• QualificationBackground in Information Technology, Computer Engineering or IT related degree.
• Knowledgeable in IT or Telecom, Networking, Cloud Computing, and Project Management.
• Working experience 3+ years of presales experience.
• Expert area(s) required in System, Network, and Cloud Technology.
• Understand at least one of the following areas:
• Cloud Computing (SaaS/IaaS/PaaS) Cloud Deployment Model Cloud Service Model.
• Cybersecurity.
• Networking and Infrastructure.
• Able to speak, read and write in English Communication.
• Good Negotiation skill, Presentation skill.
• Candidates with prior experience with Microsoft (Azure/M365), AWS, Firewall, Cyber Security, VMware, and HCI will be given preference.
• Key ResponsibilitiesCollaborate with the sales team to increase sales by creating new business opportunities and selling industry-leading new cloud, ICT, and convergence services like cloud infrastructure services, network security, and cloud managed services that generate their own leads, engage in social selling, qualify prospects, and, most importantly, close deals.
• Developing solutions and organizing, planning of IT project.
• Ensuring solutions are best practice and in line with client requirements.
• Managing the cost sheet and Bill of Material (BOM), TOR/RFP.
• Keeping abreast of market trends and product & competitor landscapes.
• Assists customer, prospect, and Sales Representative to build a compelling and competitive business case and ROI (Return of Investment). Manages hand-over to the Services Functions (Post-Sales Support and/or Professional Services) for implementation and post-sales support.
• Build technical and marketing relationship with prospects or existing customers and partners.
• Ability to understand and document complex customer requirements, presenting the technical and commercial propositions, defining the technical and commercial strategy across the DPS portfolio.
• Assists with the qualification of the opportunities and/or identification of target accounts.
• Support with technical qualification of sales opportunities.
• Qualification Background in Information Technology, Computer Engineering or IT related degree.
• Knowledgeable in IT or Telecom, Networking, Cloud Computing, and Project Management.
• Working experience 3+ years of presales experience.
• Expert area(s) required in System, Network, and Cloud Technology.
• Understand at least one of the following areas:
• Cloud Computing (SaaS/IaaS/PaaS) Cloud Deployment Model Cloud Service Model.
• Cybersecurity.
• Networking and Infrastructure.
• Able to speak, read and write in English Communication.
• Good Negotiation skill, Presentation skill.
• Candidates with prior experience with Microsoft (Azure/M365), AWS, Firewall, Cyber Security, VMware, and HCI will be given preference.
• Recruiter Alisa Promchotchai (อลิสา พรหมโชติชัย)

ทักษะ:

Sales, Problem Solving, Cantonese, Thai

ประเภทงาน:

งานประจำ

• Consult, Problem solving, and manage on all the issues related to overseas clients.
• Build and maintain existing/new relationships with International and Domestic Property Agents.
• Strong skill negotiating deals and closing deals with multinational property agencies.
• Prepare strategical planning in penetrating new International markets.
• Maintain and update daily sales completed both Internationally and Domestically.
• Successfully drive sales according to target given.
• Thai / Malasian / Chinese nationals.
• Excellent communication skills in English and Chinese (Cantonese or Mandarin).
• Bachelor s degree in any field.
• 1-3 years experiences in Sales Representatives.
• Previous experience as a real estate broker or working for a developer is required.
• Strong interpersonal and communication skills with a track record of achieving high-end residential property sales.
• Excellent personal presentation and customer service skills with a positive attitude.
• Based in Bangkok, Thailand.
• Able to work 6 days/week.
• HSK Level 5-6.
• To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOWฝ่ายทรัพยากรบุคคล
• บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
• อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
• เลขที่ 1010 ถนนวิภาวดี - รังสิต
• แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900
• Website: www.scasset.com [link removed].

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Provide accurate, valid and complete information by using the right methods/tools and make sure that all interaction and transaction will be recorded in the system.
• Able to handle incoming chat/calls with relevant product inquiries when needed.
• Strong complaint handling skill and able to provide appropriate solutions and alternatives within the time limits to customers.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.
• Bachelor's degree in related filed.
• At least 1 year experience in the role of customer service representative in call center of Financial, Business Banking or related fields will be advantage.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Professional phone voice and strong communication skills along with active listening.
• Excellent problem-solving.
• Able to work with under pressure.
• Good interpersonal, and teamwork skills.
• Good data entry and typing skills (English 45 words/minute, Thai 35 words/minute).
• Proficient in using Microsoft office.