เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Valuation and Targeting: ensure effective targeting of high value customers.
• Sales Planning: achieve sales, activity and field promotion objectives.
• Promotion Cycle Management: ensure effective execution in alignment with the promotional strategy at territory level.
• Formulary Listing: ensure formulary listing success of company products.
• Customer Focused Selling: shape customer behaviors.
• Territory Management: maximize effectiveness and efficiency of call activities.
• Other Customer Contacts: capitalize on other customer contacts effectively to influence physicians perception and prescribing behavior.
• Field Visit Management: develop skills required for customer focused selling.
• Tracking and Responding To Results: achieve territory objectives and respond promptly to changes in the market.
• Talent Management: enhance personal skill development to deliver strategic and operational performance.
• WHAT YOU MUST HAVE.
• Bachelor s in Veterinary Science, Fishing Science, Animal Husbandry or related field.
• Preferable at least 2 years experience of Sales in Aquaculture Biological or Chemical, ethical channel.
• Be able to travel, country work, after hours and occasional weekend work.
• Emphasis on Customer Focus and Sales Planning.
• Understanding of pharmaceutical industry and local competitor information.
• Account Management, Account Management, Adaptability, Business Acumen, Communication, Customer Experience Management, Customer Management, Customer Value Management, Inbound Phone Sales, Industry Knowledge, Interpersonal Relationships, Lead Generation, Market Analysis, Marketing Strategies, Microsoft Office, Product Knowledge, Promotional Strategies, Promotion Development, Promotions Management, Sales Forecasting, Sales Goal Achievement, Sales Management, Sales Presentations, Sales Promotions, Sales Reporting {+ 5 more}
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Not Applicable
• 02/6/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R378714.

ทักษะ:

Sales, Social media, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Provide consultation to clients regarding office spaces, seminar rooms, and related services.
• Conduct site tours for clients and follow up throughout the sales process until closing.
• Ensure customer satisfaction and maintain strong client relationships.
• Analyze and develop marketing strategies to enhance sales performance, including leveraging social media for promotion and sales opportunities.
• Coordinate with relevant departments to deliver seamless service to clients.
• Prepare sales reports and summaries.
• Monitor client needs and recommend service improvements.
• Perform other duties as assigned.
• Qualifications2-3 years of experience in sales, marketing, building management, seminar/event spaces, or hotel operations.
• Good English communication skills (speaking and reading).
• Basic knowledge of social media platforms such as Facebook, Instagram, and LINE OA to support sales and marketing activities.
• Strong interpersonal skills, a positive attitude, and professional appearance.
• Proficient in Microsoft Office.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Microsoft Office, Thai

ประเภทงาน:

งานประจำ

• ประชาสัมพันธ์ และนำเสนอโปรโมชั่นของบริษัทให้ลูกค้ารับทราบ.
• ประสานงานและสนับสนุนงานของฝ่ายขาย.
• บันทึกข้อมูลของลูกค้าลงในระบบจัดเก็บข้อมูลของบริษัท.
• ช่วยจัดเตรียมและสรุปข้อมูลตามความต้องการของลูกค้า รวมทั้งแนะนำผลิตภัณฑ์และการบริการที่เหมาะสม.
• ติดต่อประสานงานกับฝ่ายอื่นๆ ภายในบริษัทและบริษัทในเครือ เช่น ฝ่ายบัญชี ฝ่ายปฏิบัติการ เป็นต้น.
• เข้าร่วมกิจกรรมส่งเสริมการขายนอกสถานในกรุงเทพและปริมลทล (หรือต่างจังหวัดเป็นบางครั้ง).
• ไม่จำกัดเพศ อายุ 18 -38 ปี [เปิดรับเด็กจบใหม่].
• มีความซื่อสัตย์ ขยัน อดทนและรับผิดชอบงานให้ทันตามกรอบเวลาที่กำหนด.
• มีความมุ่งมั่นและใฝ่ศึกษาเรียนรู้ตลอดเวลา.
• มีมนุษยสัมพันธ์ที่ดี มีทักษะการสื่อสารและทักษะในการทำงานร่วมกับผู้อื่นได้.
• สามารถใช้งานโปรแกรมคอมพิวเตอร์พื้นฐานได้ดี เช่น Excel, Word, Web, Email.
• หากมีประสบการณ์ทำงานที่เกี่ยวข้องกับฝ่ายขายมาก่อนจะได้รับการพิจารณาเป็นพิเศษ.
• หากสามารถขับรถยนต์หรือรถมอเตอร์ไซค์ และมีใบอนุญาติขับขี่ สามารถเดินทางไปประสานงานนอกสถานที่ได้ (ถ้ามี) จะได้รับการพิจารณาเป็นพิเศษ.
• ผลตอบแทนและสวัสดิการ (Benefits).
• รายได้ตามตกลง(ไม่รวม โบนัสรายไตรมาส เบี้ยขยัน และเงินสนับสนุนพิเศษตามโครงการ) และ พิจารณาปรับตามผลงาน.
• สิทธิประกันสังคมและสิทธิประกันกลุ่มของบริษัท.
• โบนัสรายไตรมาสและโบนัสรายปี (ขึ้นอยู่กับผลงานของทีม).
• เบี้ยเลี้ยงและค่าเดินทางนอกสถานที่.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

SEO, English

ประเภทงาน:

งานประจำ

• วางแผนและดำเนินการขายบริการของบริษัท (Inbound / Outbound).
• วิเคราะห์ความต้องการลูกค้า และนำเสนอ Solution ที่เหมาะสม.
• เข้าประชุม Pitching / Presentation กับลูกค้าองค์กร.
• ปิดการขายและบริหาร Pipeline ให้เป็นไปตามเป้าหมาย.
• ประสานงานกับทีมภายในเพื่อส่งมอบงานให้ลูกค้าอย่างมีคุณภาพ.
• ให้ Feedback เพื่อช่วยพัฒนากระบวนการขายและกลยุทธ์ของทีม.
• มีประสบการณ์ Sales / Business Development อย่างน้อย 3-5 ปี (B2B จะพิจารณาเป็นพิเศษ).
• มีความรู้ด้าน SEO, Ads, Digital Marketing และสามารถอธิบาย Solution ให้ลูกค้าเข้าใจได้.
• สามารถ สื่อสารภาษาอังกฤษได้ดี (Present / Call / Email กับลูกค้าต่างชาติ).
• มีประสบการณ์ปิดดีลด้วยตัวเอง และชอบงานขายเชิงรุก (Hunter mindset).
• มีทักษะการนำเสนอ การเจรจา และการขายเชิง Consultative.

ทักษะ:

Sales, English

ประเภทงาน:

งานประจำ

• Greet and assist customers in a friendly and professional manner.
• Answer customer questions about products and services.
• Recommend products and services to customers based on their needs.
• Maintain a clean and organized sales floor.
• Stock shelves and displays.
• Assist with other sales-related tasks as needed.
• Able to work 6 days per week****.
• Bachelor s degree in and field.
• Coaching and motivating skill.
• Excellent customer service ability.
• Strong oral and written communication both Thai and English.

ทักษะ:

Sales, Finance, Compliance, English

ประเภทงาน:

งานประจำ

• Define and execute nationwide dealer sales strategies for Digital Appliances in alignment with overall CE business objectives.
• Drive revenue growth, market share expansion, and profitability across all dealer segments.
• Translate business targets into clear sales priorities, execution plans, and KPIs for regional and dealer sales teams.
• Dealer Channel Management & Development Lead and develop strong partnerships with key dealers to ensure long-term, mutually beneficial growth.
• Oversee dealer segmentation, coverage models, and resource allocation to maximize channel effectiveness.
• Drive dealer capability development, including sales execution, product knowledge, and in-store standards.
• Sales Execution & Performance Management Own sales performance management, including sell-in, sell-out, inventory health, and promotion effectiveness.
• Monitor market conditions, competitive activity, and dealer feedback to proactively adjust strategies.
• Ensure disciplined forecasting, target setting, and performance tracking across all dealer channels.
• Cross-functional Collaboration Work closely with Product Management, Trade Marketing, SCM, Finance, and Service teams to ensure seamless execution.
• Align product launches, promotions, pricing strategies, and supply planning with dealer needs and market demand.
• Act as a key voice of the dealer channel internally, providing insights to influence product and business decisions.
• Team Leadership & Organization Development Lead, coach, and develop a high-performing dealer sales organization.
• Build a performance-driven culture with clear accountability, ownership, and execution discipline.
• Drive talent development, succession planning, and organizational capability building.
• Governance & Risk Management Ensure compliance with company policies, pricing discipline, and channel governance frameworks.
• Manage business risks related to inventory, credit, and channel conflict in collaboration with internal stakeholders. Skills and Qualifications
• Qualifications Education Bachelor s or Master s degree in Business Administration, Marketing, Economics, or related fields.
• Experience Minimum 10 years of experience in sales or commercial leadership roles within consumer electronics, home appliances, or FMCG industries.
• Proven track record in leading dealer or distributor sales operations at a national or large-regional level.
• Strong understanding of Thailand s dealer landscape, retail operations, and competitive dynamics.
• Experience managing large sales teams and complex channel structures is essential.
• Skills & Competencies Strong strategic thinking combined with hands-on execution capability.
• Excellent commercial acumen with solid understanding of pricing, promotions, and profitability drivers.
• Strong leadership, stakeholder management, and influencing skills.
• Data-driven decision-making with the ability to translate insights into action.
• Resilient, adaptable, and able to perform under pressure in a fast-paced environment.
• Strong communication and presentation skills in both Thai and English.

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• A proven track record in achieving and exceeding sales and financial goals.
• Skill in engaging sales presentations and a team-selling approach.
• Comprehensive knowledge of the competitive landscape with the ability to apply successful sales strategies.
• Negotiation skills to craft beneficial solutions for clients and partners.
• Attention to accurate sales forecasting and close plans.
• Good business acumen and client engagement skills.
• A strong client-centric approach, with the ability to understand and solve customer problems.
• The ability to build and maintain meaningful customer relationships.
• Flexibility to adapt quickly to urgent deadlines or new missions.
• A bachelor s degree in information technology/systems, sales, or a related field.
• Industry/Vendor sales certifications required.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• Ensure smooth communication and collaboration between Partners, Relationship Managers (RMs), and other departments within the company.
• Manage communication with insurance companies to prepare quotes and create Placing slip/ Quotation slip in the BOSS system as authorized.
• Complete end-to-end sheet processes when necessary, ensuring accuracy and completeness of data.
• Ensure the accuracy of insurance premiums and upload proof of payments as needed.
• Track and follow up on policy renewals to ensure they are completed on time.
• Collaborate closely with partners to identify and resolve any issues or challenges they encounter.
• Follow up on unpaid premiums, escalating unresolved cases to the Relationship Manager when necessary.
• Summarize and prepare weekly and monthly sales reports, including key metrics and performance insights, for internal review and decision-making.
• Support the sales and relationship management teams with administrative tasks as needed to ensure efficiency and smooth operations.

ทักษะ:

Finance, Risk Management, Negotiation, English

ประเภทงาน:

งานประจำ

• The leadership and proactive management of multiple Client Management teams and deliver the highest quality client service for the FI or Corporate segment and across the client tiers.
• Ensure effective and timely escalation of issues / roadblocks to Frontline and act as the main point of escalation between Client Management and Frontline.
• Ensuring uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value ...
• Ensure the teams are proactively managing the relationship health of the accounts they are responsible for and delivering the highest quality client service.
• Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Strategy.
• Targeted ImprovementsEnsure uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight.
• Engage a wide range of internal stakeholders for discussion in order to streamline processes and implement changes.
• Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients.
• Automation and StreamliningMonitor the efficiency, effectiveness and quality of the operations from time to time and provide corresponding actions for improvement with respect to the changing business or customer needs.
• Accelerate the shift to digital and ensure the digital value proposition is aligned with clients needs and preferences.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Drive adoption by the team, of the latest tools and techniques to improve performance.
• Adherence to changes in line with the Client Management destination model and DOIs.
• Business.
• Fully understand the CCIB business strategy and leadership expectations and ensure Client Management activities within the team are effectively managed in accordance with the Bank s strategic focus.
• Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
• Responsible for the leadership and proactive management of multiple Client Management teams and deliver the highest quality client service for the FI or Corporate segment and across the client tiers.
• Liaise with business units, local/group product, other supporting operations and external business partners when necessary to capture business opportunities in a timely and effective way.
• Support various stakeholders on regulatory and audit requests.
• Act as departmental coordinator for outsourcing matters. This requires detailed understanding of outsourcing policy, procedure and regulation.
• Maintain good working relationships with the various Business Units, Finance, Risk, Technology and Operations community.
• Undertake ad-hoc duties and when delegated by Country Client Management Head.
• Identify process improvement opportunities and work closely with management to implement the change.
• Processes
• GeneralEnsure the teams are proactively managing the relationship health of the accounts they are responsible for and delivering the highest quality client service.
• Deliver quality, risk management, efficiency and effectiveness as per agreed standards & metrics.
• Drive relevant targets across team. Ensure that the team works collaboratively to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, and within agreed service level agreements including turnaround times, productivity, and quality.
• Ensure work performed by team is error free with no operating losses and adheres to first-time-right principles. Contribute to the teams BAU productivity at the highest standards, ensuring minimal rework across the team within all processes managed.
• Ensure effective and timely escalation of issues / roadblocks to Frontline and act as the main point of escalation between Client Management and Frontline.
• Manage document inventory, ensuring processes are in place and consistently adhered to by the team in line with global documentation standards and to enable retrieval of documentation in a timely manner.
• Drive robust operating rhythm across team, ensuring allocation of resources against simple vs. complex and critical activities delivers best outcomes for clients and the Bank. Proactively plan team capacity by forecasting volumes and measuring cycle times.
• Identify process and service improvement opportunities and work closely with management to implement changes, facilitate transfer of best practices.
• Drive implementation of change initiatives.
• Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively.
• Resolve escalations from team, including follow-up with clients, ensuring the once to client rule is adhered to as much as possible.
• Appropriately challenge stakeholders in the value chain where necessary, facilitating resolution of complex cases and where blockages exist that impact execution.
• Ensure, lead, and monitor both strict adherence to regulatory requirements, and efficient preparation for Audit reviews.
• Responsible for appropriate and timely escalation, especially significant risk issues, to any governance committees or to other stakeholders in senior management, risk, or control functions as appropriate.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Ensure roles & responsibilities and service levels are clearly defined in the Service Level Agreements (SLA) between Client Management and Business or other Functions.
• Share and replicate best practices with other Country Client Management Teams.
• Drive improved ways of working across coverage, product and functional partners, leveraging relevant meetings/forums to achieve stronger cross-functional collaboration.
• Client Relationship ManagementDemonstrate strong knowledge of client needs for the assigned client portfolio and able to engage clients effectively.
• Build trust and strong account management support to clients including but not limited to loan drawdowns, overseeing the resolution of client related complaints, issues and escalations.
• Provide sound advice to clients on associated documentation requirements (e.g. credit documentation, account monitoring activities etc.).
• Client Due Diligence (CDD) and Regulatory Onboarding (e.g. FATCA, CRS)Demonstrate thorough understanding of the Group s Client Due Diligence (CDD) policies and procedures, various systems, and how it correlates with business needs. Provide input and insight into relevant policy & project discussions as required.
• Ensure that applicable CDD standards are adhered to by team and all policy/ process/ procedure gaps are highlighted and resolved with relevant stakeholders and senior management on a timely basis.
• Ensure all staff are adequately trained on policies & procedures. Ensure only staff accredited to handle CDD (including relevant Correspondent Banking accreditations) are granted access to the system and execute CDD activities.
• Drive network onboarding processes.
• Credit DocumentationProvide inputs into the Credit Issues Committee (CIC) pack, working closely with the Enablement team to ensure outcomes and relevant actions are completed within timelines.
• Manage the end-to end documentation negotiation process including passporting of documents in the network subject to all approvals being in place as negotiated with Legal/Product and Business.
• Engage and coordinate with Legal & Compliance, Credit, and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc.
• Ensure document deficiencies are minimised and are rectified in a timely manner.
• Account OpeningAdhere to policies including escalation and compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.
• Document Archival (hard and soft copies).
• Account Management & Portfolio QualityManage flow maintenance activities on client portfolio as assigned.
• Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to the RM and CA.
• Act as escalation point for Unsettled (FX) Past Due Trades reports & Failed trades reports, working closely with Operations where relevant.
• Attend ASTAR Review meetings as appropriate and participate in relevant business meetings, forums or committees as required.
• People & Talent.
• Provide effective orientation /guidance to new joiners on the bank s policies/procedures/processes to Ensure staff are adequately trained to support both existing and any new requirements.
• Provide/ secure / enable access to relevant role-specific and general training to the team.
• Manage talent and hiring across Client Management, ensuring high performance team and bench strength. Own the development of the individuals within the team, using performance management and staff development to provide a deep pool of talent and opportunities for individual growth.
• Conduct regular 1-1s to review individual KPIs and provide feedback on an ongoing basis.
• Collaborate with members of the team and plan individual training to be completed over the P3 cycle, to achieve required competencies.
• Enable team to function optimally, providing guidance and coaching to members. Drive and encourage cross-training and mentorship, facilitating interchange of best practices amongst team members and across teams.
• Manage and control overall attrition at acceptable level. Attrition of top performers to be managed. Minimize key man risks within team.
• Develop succession plan for self and for all critical resources in the team.
• Risk Management.
• Demonstrate high level of preparedness by self and team for any Audit and ensure NIL audit failures/ NIL adverse audits grading in reviews.
• Understand the risk and control environment in their area of responsibility and drive rectification as required. Develop awareness of changes in the policy and regulatory environment, predict challenges and identify initiative opportunities to manage change implementation at the right time.
• Ensure that Risk Management matters that are brought to the job holder s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework and across team.
• Provide crisis management support on behalf of Country Client Management Head for ad hoc control and procedural issues.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations.
• Governance.
• Effective management of Client Management teams to provide support for the business.
• Ensure CST scores are maintained within thresholds. Ensure rework is closely monitored and controlled. Conduct monthly rework forums to discuss repeat themes and arrive at corrective actions involving Client Management. Ensure NIL observations in Control Assurance (CA) review.
• Ensure robust performance management in place using relevant Productivity / Performance MIS. Monthly, quarterly and annual review discussions to be completed by stipulated timelines.
• Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively and timely reporting/escalation of significant risk issues to senior management.
• Ensure there are appropriate frameworks in place to guarantee that Client Management team functions within the Group s risk appetite and relevant risks are appropriately managed in conjunction with management, direct reports, and other stakeholders.
• Ensure, lead, and monitor both strict adherence to regulatory requirements, and also efficient preparation for Audit reviews.
• Fulfil supervisory responsibilities in line with supervisory principles.
• Maintain oversight on quality & timeliness of Service Review Meetings (SRM) to be held every month between business Teams & Hub or Country CETs.
• Manage in country or other remediation s as required to ensure gaps in capability, process or data/docs are brought up to a best-in-class standard over time.
• Utilize metrics and the agreed service standards to drive decisions and improve operational service excellence.
• Regulatory & Business Conduct.
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Client Management Team to achieve the outcomes set out in the Bank s Conduct Principles: Financial Crime Compliance; The Right Environment.
• Key stakeholders.
• InternalCountry Client Management Head.
• Client Management teams, including in-country CET.
• Client Management Enablement.
• GBS Hub teams.
• Account Opening Teams.
• Front Office RMs.
• Product Partners.
• Client Lifecycle Design Management Teams.
• Legal team; in-countries, Region and Group.
• Credit & Risk teams; in-countries, Region and Group.
• Lending Documentation Unit.
• Commodities Transaction Management Unit.
• Regional CDD Risk Managers.
• Operational Risk.
• Credit Documentation CoE.
• CFCC.
• Other Responsibilities
• Embed Here for good and Group s brand and values in the Client Management Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
• Skills and ExperienceAbility / experience managing individuals or teams.
• Ability to build strong relationships with diverse stakeholders, work collaboratively with them to deliver exceptional client service & experience while balancing robust operational management.
• Ability to directly influence stakeholders across value chain to secure resources and buy-in required to deliver operational and client service targets.
• Ability to understand and derive insights & improvement opportunities from MIS and performance data.
• Strong drive to deliver.
• Ability to positively engage and build rapport with clients.
• Has a clear understanding of the client needs being serviced; able to articulate and align team to them.
• Knowledge and experience in relevant processes managed by Client Management.
• Sound knowledge of local regulations (CDD, credit and lending, risk management).
• Superior writing and presentation skills in English.
• Risk & AML certified as stipulated by Bank policy (role based).
• Role Specific Technical CompetenciesManage Conduct.
• Manage Risk.
• Manage People.
• Operational.
• Process Management.
• Data Conversion and Reporting.
• About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• What we offer
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.