เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Contracts, Industry trends, Compliance

ประเภทงาน:

งานประจำ

• Lead and manage the IT department, providing guidance and mentorship to team members.
• Develop and implement IT strategies aligned with organizational objectives.
• Oversee the administration of all IT systems, including networks, servers, and applications.
• Manage vendor relationships and negotiate contracts for IT services and equipment.
• Ensure the security and integrity of IT systems through robust policies and procedures.
• Implement and maintain disaster recovery and business continuity plans.
• Collaborate with other departments to identify and implement technology solutions that enhance efficiency and productivity.
• Manage IT budgets and allocate resources effectively.
• Stay current with emerging technologies and industry trends to drive innovation within the organization.
• Ensure compliance with relevant regulations and standards, including PCI compliance.
• Develop and maintain IT policies, procedures, and documentation.
• Provide regular reports on IT performance metrics and project status to senior management.
• Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• Minimum of 5 years of experience in IT management roles.
• Strong knowledge of network infrastructure, server management, and IT security best practices.
• Experience with cloud technologies and services.
• Proficiency in managing enterprise-level applications and databases.
• Demonstrated ability to lead and motivate IT teams.
• Excellent project management skills with a track record of successful IT project implementations.
• Strong analytical and problem-solving skills.
• Experience in strategic planning and budgeting for IT departments.
• Knowledge of ITIL frameworks and IT service management principles.
• Excellent communication skills, both written and verbal.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Experience with vendor management and contract negotiations.
• Familiarity with regulatory compliance requirements in the IT sector.
• Adaptability and willingness to learn new technologies and methodologies.
• Certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.
• Additional Information Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

ประเภทงาน:

งานประจำ

• Lead and manage implementation / enhancement of add-on applications having interface with SAP S4 HANA.
• Manage scope, time and cost within plan and budget.
• Develop project plan (to align with program master plan) and lead the execution to meet the goal.
• Coordinate with project team members and develop schedules and individual responsibilities.
• Organize and/or Participate in project workshop to gather business requirement.
• Organize / Facilitate meetings to discuss and make progress of project activities with project team members.
• Actively monitor and track project status, performance and schedule adherence.
• Maintain project timeframes, budgeting estimates, and status reports.
• Manage project risk, mitigation plan and issue resolution.
• A bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in leading IT projects.
• Strong knowledge of project management methodologies and tools.
• Excellent analytical and problem-solving skills.
• Strong communication and leadership abilities..

ทักษะ:

Compliance, Automation, Pleasant Personality, English

ประเภทงาน:

งานประจำ

• Monitoring all system functions and services to make sure it is up and running for operation.
• Manage and control user access and authorization to comply with IT standard.
• Applied Makro IT standards and compliance with CDC IT.
• Led team to develop and deploy IT solutions.
• Daily operation support for any incident that happened in CDC system.
• Co-ordinate with key stakeholders, IT team, and business users for system change.
• Escalation to management and co-ordinate with vendor or external party for any incident with high priority and impact on business.
• Work with vendor or external party for problem investigation, solution, and knowledge base management.
• Set, monitor, and administer appropriate IT department KPIs.
• Support the Site All Star Team with systems, solutions, and IT related.
• Business partner with the business user and build strong relationships between IT and all other departments at site, ensuring engagement and understanding of IT impact.
• Ensure the continued professional development of your area of responsibility investigation team, to include the identification of suitable individuals in longer-term succession planning.
• Bachelor s degree or higher in IT.
• 4-7 years of background exposure in warehouse management systems or IT-related DC operation.
• Experience with WMS systems such as Manhattan WMoS.
• Some exposure to DC automation solutions like ASRS, sorter, pick to light, AGV, and RGV is a plus.
• Collaborative, open mindset, and pleasant personality.
• Analytical thinking and logical problem-solving skills.
• Ability to handle multiple tasks while maintaining attention to detail and accuracy.
• Ability to work under tight time deadlines.
• Ability to work on own initiative, prioritize work, handle pressure, and take day-to-day decisions as the role is deadline driven.
• Be able to communicate in English - verbal and written.
• Able to work in shifts, including evening and night shifts.
• Able to work at all Makro Office and DC locations as required.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Network Infrastructure, Network Administration, CompTIA Security+, System Security, English

ประเภทงาน:

งานประจำ

• Design & Deployment: Architect and deploy on-premises infrastructure solutions, including servers, storage, and networking equipment.
• Maintenance & Support: Perform regular maintenance and troubleshooting of all infrastructure components, ensuring timely updates and patches.
• Monitoring & Troubleshooting: Continuously monitor system performance, diagnosing and resolving hardware, software, or network-related issues.
• Virtualization: Manage visualized environments, such as VMware or Hyper-V, optimizing server workloads and system resources.
• Backup & Recovery: Implement and maintain backup solutions and disaster recovery plans to safeguard critical business data and ensure continuity.
• Security & Compliance: Apply industry-standard security measures to protect infrastructure, ensuring compliance with relevant regulations and policies.
• Documentation: Develop and maintain comprehensive documentation of infrastructure configurations, procedures, and troubleshooting guidelines.
• Collaboration: Work closely with cross-functional teams to align IT infrastructure with business requirements, providing necessary technical support.
• Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 4 years of hands-on experience managing on-premises IT infrastructure, including servers, storage, networking, and virtualization.
• Expertise in Windows/Linux operating systems and experience with virtualization platforms like VMware or Hyper-V.
• Strong knowledge of networking technologies, such as TCP/IP, DNS, DHCP, and VPNs.
• Experience with backup, storage, and disaster recovery solutions.
• Strong analytical and troubleshooting skills for diagnosing complex technical issues.
• Good communication skills and ability to work effectively in a team environment.
• Experience in vulnerability management is a strong advantage.
• CompTIA Server+ or A+.
• VMware Certified Professional (VCP).
• Microsoft Certified: Windows Server Administrator.
• Cisco Certified Network Associate (CCNA).

ทักษะ:

Compliance, ISO 27001, Accounting

ประเภทงาน:

งานประจำ

• Lead the testing of internal controls related to business processes and IT systems, ensuring compliance with relevant regulations (AML, SEC, ISO 27001, PDPA).
• Assist the execution of the audit program by gathering and analyzing data to assess the effectiveness of controls and processes across the business and IT domains.
• Foster effective communication with auditees and collaborate closely with relevant teams to ensure timely and accurate delivery of audit documentation.
• Assist the IT Audit Manager with various ad-hoc tasks to enhance the efficiency and effectiveness of the internal audit team.
• Mentor and guide team members, promoting a culture of continuous improvement and adherence to best practices in IT auditing.
• Prepare comprehensive audit reports summarizing findings, recommendations, and action plans for management review.
• Identify and assess potential risks related to IT systems and processes, recommending improvements to mitigate those risks.
• Bachelor s degree in Accounting, Finance, and Information Technology.
• 4-5 years in IT audit or compliance, including supervisory experience.
• In-depth knowledge of IT governance and regulatory requirements.
• Certifications: CISA, CIA, or similar certifications.
• Understand the concept of three lines of Defense, Risk Management, Internal Control, and Auditing Process.
• Having a strong interest in the Crypto Market and Blockchain and being able to describe the basic infrastructure of the capital market or/and crypto market.
• Familiar with the concept of Anti-Money Laundry, KYC, PDPA and industry regulator.
• Leadership and team management abilities; excellent organizational skills.

ทักษะ:

Nutrition, Project Management

ประเภทงาน:

งานประจำ

• Accountable for Nutrition Thailand Commercial IT and ASEAN Manufacturing systems across Plant locations in ASEAN (Chonburi, Tuas, Makati). Works with global product teams, global/regional internal IT teams, and global/regional/local vendors and partners to deliver IT and Digital systems to enable business teams and support the delivery of business priorities.
• Partners with business stakeholders/client to identify Information Technology and Digital priorities, define the Technology roadmap and own the Technology agenda for Nu ...
• Manage IT Business Analyst to identify IT demand, understand the business case / benefit, document and develop detailed requirements, and verify business and user requirements for technology solutions.
• Your responsibilities.
• Supports directly the business units and provides IT&D leadership and support to the Nutrition business unit of Thailand and ASEAN Manufacturing.
• Anticipates needs of supported business areas and works with local, regional and global IT&D partners to leverage Information Technology to achieve business results.
• Translates IT&D strategies into Commercial IT (for Thailand market) and Manufacturing IT roadmap (for ASEAN), operational goals and objectives. Identifies necessary business resources and aligns IT&D strategies/roadmaps with key business/manufacturing priorities.
• Member of Market Leadership Team and Manufacturing Leadership Team, provides functional/IT&D leadership as well as business leadership through deep understanding of the end-to-end market/business as well as Plant/manufacturing operations, processes and business objectives/priorities.
• Communicates effectively with IT&D and business partners as well as with service providers to negotiate, influence and gain alignment on strategies and priorities.
• Develops and maintains a network of credible and productive relationships with global product teams and global/regional IT&D partners inside MJN, as well as with external service providers, to identify the most effective ways to use Information Technology to achieve business outperformance and drive strategy alignment.
• Owns knowledge and understanding of global IT strategy and global programmes / system changes across the Manufacturing and Commercial IT products and drives alignment / focus on high impact/high priority areas for the supported Market and Plants.
• Owns and maintains the technology stack/products for Nutrition Thailand Commercial as and ASEAN Manufacturing, ensures product information relevant to the market/plants are up-to-date and accurately reflecting the status of Tech/IT products deployed to the Market/Plants.
• Develops business case with estimate and effort while gathering high level requirements to enable business capabilities.
• Contributes to the creation of high-performance culture within IT&D team through effective leadership and engagement with internal/external stakeholders, including IT service providers.
• Drives standardization and simplification of business processes to optimize technology-enabled business processes.
• Leads and educates business partners and service providers on IT&D processes and governance while challenging the status quo.
• The experience we're looking for.
• BS degree in Information Technology or equivalent required.
• Minimum of 10 years of IT or relevant experience.
• Experience in working in a high-matrix global IT organization.
• Experience in leading and managing teams/projects across geographic locations.
• Recognized by key business partners as an expert in driving innovative and creative business solutions resulting in increased leverage of information technology.
• Demonstrated mastery of managing solution delivery partners.
• Strong understanding of financial principles, the budgetary process, resource planning and allocation, and the fundamental drivers of sales and profit.
• Demonstrated ability to educate key business partners on key IT processes such as SDLC, IT Portfolio and enhancement governance, and project management principles.
• In-depth understanding of business/technical processes, interdependencies, and potential ramifications of future change within them.
• Broad up-to-date awareness of technology architecture and future direction and awareness of technology tools and trends with potential impact to business processes.
• Experience working in global consumer products/FMCG/Nutrition industry environment.
• The skills for success.
• Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfilio Management, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Procurement, Market Research, Research

ประเภทงาน:

งานประจำ

• Develop and implement procurement strategies for IT products and services, ensuring alignment with Procurement Policy and budget.
• Collaborate with IT department to understand their needs and ensure that procurement activities meet those requirements effectively.
• Conduct market research to identify potential vendors and evaluate their offerings, pricing, and service levels.
• Negotiate contracts and agreements with suppliers to secure favorable terms and pricing, ensuring compliance with legal and regulatory standards.
• Manage the entire procurement process from requisition to purchase order creation and delivery, ensuring timely and accurate fulfillment of IT needs.
• Monitor supplier performance and conduct regular evaluations to ensure adherence to contract terms and service level agreements (SLAs).
• Maintain relationships with key vendors, resolving any issues related to performance, quality, or delivery.
• Analyze spending patterns and identify opportunities for cost savings and process improvements.
• Prepare and present reports on procurement activities, market trends, and vendor performance evaluation to management.
• Liaise with Finance & Accounting team to estimate IT cost accruals.
• Stay updated on industry trends, emerging technologies, and best practices in IT procurement.
• Bachelor s degree in Business Administration, Information Technology, Supply Chain Management, or a related field. Master s degree is preferred.
• 5+ years of experience in procurement, with at least 3 years specifically in IT procurement or technology sourcing.
• Strong understanding of IT products, services, and solutions, including software, hardware, networking, and cloud services.
• Proven experience in vendor negotiation, contract management, and supplier relationship management.
• Excellent analytical skills with the ability to assess market trends, perform cost analysis, and identify opportunities for improvement.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

ทักษะ:

Assurance, Compliance, Risk Management, English

ประเภทงาน:

งานประจำ

• Manage multiple engagements at same time for various industries/sectors (e.g., Financial Services, Manufacturing, Automotive, Telecommunication, Life Science & Hospitality, Energy, Consumer Business, etc.).
• Provide both IT Audit support to Financial Audit team, and IT Assurance to clients (e.g., IT General Control & Application Controls Review, IT Compliance Review, IT Governance & Security Audit, IT Audit for SOX/JSOX/ICFR, Third Party Assurance & Risk Management, Data Analytic for Auditing, etc.).
• Actively involve for advisory proposal development with fit-for-purpose approach & client service mindset, and also manage the engagements, esp. for quality and timeliness of our deliverables, including staff utilization.
• Coach the team, and demonstrate leadership roles and certain skillsets (e.g., project & resource management, problem-solving, negotiation, sales & services, communication & presentation, etc) to support our end-to-end processes of each engagement (e.g., offering the service, planning/execution/reporting, monitoring staff utilization, billing to clients).
• Facilitate use of Audit or other technology-based tools/techniques to support auditing.
• Perform any other tasks or assignments.
• Your role as a leader
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Manager / Senior Manager across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• QualificationsEducation background in Accounting, Finance, and/or other IT-related fields (e.g., MIS/AIS, Computer Engineering, Computer Science, etc).
• At least total 7-10 years experience (including a few years of managerial experiences) in audit related fields, esp. for IT Audit & Advisory in Audit & Consulting firms or IT Audit / Risk Management / Compliance in other corporate companies (e.g., Financial Service, Telecommunication, Consumer Products).
• Experiences in review over IT process/general controls and application controls, incl. IT security configurations for each IT component (e.g., Operating System, Database, Network).
• Relevant profession certifications (e.g., CISA, CISSP, CRISC, ISO27001) is preferred.
• Knowledge of Audit concept, IT regulatory requirements (e.g., BOT, SEC, OIC, PDPA), and IT-related controls & standards (e.g., ISO27001, COBIT, ITIL, NIST).
• Experiences in using Data Analytic & Visualization tools (e.g., R, Python, Tableau, PowerBI, etc) would be advantage.
• Verbal and written communication skills in both Thai and English.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 101293In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประเภทงาน:

งานประจำ

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, ISO 27001, Legal

ประเภทงาน:

งานประจำ

• Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
• Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization s cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
• Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis.
• Compliance & Regulatory Management.
• Ensure adherence to relevant laws, regulations, and standards (e.g., PDPA).
• Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
• Recommend, implement, and manage continuous monitoring of IT security systems and tools.
• Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data.
• IT Governance.
• Establish and maintain an IT governance framework, policies, and processes that align with the organization s business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
• Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
• Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders.
• Data Governance.
• Develop and implement data governance policies that ensure data quality, security, and compliance.
• Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
• Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making.
• Team Leadership and Development.
• Lead and mentor a small team of IT governance, compliance, and security professionals.
• Foster a culture of continuous improvement and knowledge sharing within the team and across business units.
• Bachelor s or Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• A minimum of 5 years of experience in IT governance, cybersecurity, and compliance, with at least 2 years in a managerial role.
• Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), cybersecurity standards (e.g., ISO 27001, NIST), and regulatory requirements (e.g., PDPA).
• Possession of basic IT governance and cybersecurity certifications (e.g., CISSP, CISM) is advantageous.
• Proficient in common technical team/project management tools (e.g., JIRA, Asana, Github). Collaborative team player with strong interpersonal skills, capable of working effectively with both internal and external teams.
• Working-level fluency in English and Thai. Proficient in English equivalent to IELTS 5.5, CEFR B2, or TOEFL 72; excellent spoken and written communication to effectively work with a global management team.
• Familiarity with local regulatory bodies (e.g., OIC, SEC, BOT) is a plus.
• Experience in the insurance industry will be an added advantage.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Risk Management, Compliance, Problem Solving

ประเภทงาน:

งานประจำ

• Provide technical support and perform maintenance.
• Perform service monitoring and reporting, with a focus on risk management and compliance.
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more.
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services.
• Lead projects and change management initiatives.
• Knowledge/Skills/Competencies.
• Strong customer service orientation.
• Strong analytical, troubleshooting and problem solving skills..
• Good communication (both oral and written) and documentation skills..
• Leadership and teamwork skills..
• Ability to plan projects and tasks..
• In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful..
• Fundamental knowledge of networking concepts.
• Strong knowledge of infrastructure service management & diagnostic tools and processes.
• Strong knowledge of end-point security management tools and processes.
• Physical Demands.
• Duties of this position are performed in a normal office environment..
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required..
• Typical Experience.
• 4 to 6 years of relevant experience.in a similar role or industry..
• Typical Education.
• Bachelor's Degree or consideration of an equivalent combination of education and experience..
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ทักษะ:

Risk Management, Contracts, Compliance

ประเภทงาน:

งานประจำ

• Project Planning: Collaborate with stakeholders to define project objectives, scope, goals, and deliverables. Develop comprehensive project plans, schedules, and budgets.
• Team Leadership: Lead cross-functional project teams, including infrastructure engineers, technicians, and other specialists, to ensure effective project execution.
• Resource Management: Allocate and manage project resources, including personnel, equipment, and materials, to meet project goals and timelines.
• Risk Management: Identify, assess, and manage project risks. Develop risk mitigation strategies to minimize potential disruptions.
• Vendor Relations: Liaise with external vendors and suppliers to procure necessary equipment and services, negotiate contracts, and ensure compliance with project requirements.
• Budget Control: Monitor project budgets and expenses, ensuring cost-effective project execution. Prepare and present financial reports to stakeholders.
• Quality Assurance: Establish and enforce quality standards for infrastructure projects. Conduct quality checks and inspections to ensure compliance.
• Timeline Adherence: Manage project schedules, milestones, and timelines. Implement effective project management tools and techniques to track progress.
• ROLE & RESPONSIBILITY.
• Communication: Maintain clear and consistent communication with project stakeholders, providing regular updates on project status, risks, and milestones.
• Issue Resolution: Identify and address project issues and obstacles promptly. Collaborate with teams to find solutions and keep projects on track.
• Change Management: Manage changes to project scope, schedule, and objectives. Assess change requests and their impact on project outcomes.
• Documentation: Create and maintain comprehensive project documentation, including project plans, reports, and documentation of lessons learned.
• Quality Control: Implement quality control processes and ensure that infrastructure projects meet established standards and specifications.
• Post-Implementation Review: Conduct post-implementation reviews to evaluate project success, gather feedback, and identify areas for improvement.
• EDUCATION.
• Bachelor's degree in a relevant field; PMP certification is advantageous.
• Exceptional leadership and team management skills, with the ability to motivate and guide project teams.
• Effective communication and interpersonal skills for stakeholder engagement and collaboration.
• Solid understanding of risk management principles and experience in developing risk mitigation strategies.
• Budget management skills for controlling project costs and expenses.
• Problem-solving abilities and a proactive approach to addressing project challenges.
• Adaptability to changing project requirements and priorities.
• EXPERIENCE.
• At least 5 yrs. experience as an Infrastructure Project Manager, managing complex infrastructure projects from initiation to completion.
• Strong technical knowledge of infrastructure components, including servers, storage, networking, and data centers.
• Proficiency in project management software and tools for scheduling, resource allocation, and reporting.

ทักษะ:

Full Stack, Java, Scala

ประเภทงาน:

งานประจำ

• Be hands on - its one of the job's fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers.
• It's important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it's important to have strong opinions about how systems should be architected, engineered, and maintained.
• Do full stack engineering: you should have solid experience in all parts of the technology stack: infrastructure, client side, back end, performance, data, and others.
• Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.
• Extremely proficient in at least 1 programming language (Java, Scala, C#).
• Strong experience in systems architecture - particularly in complex, scalable and fault tolerant distributed systems.
• Demonstrable experience as a system owner with operational responsibility.
• Proficient in lower level engineering (Garbage collection, context switching, threading).
• DevOps culture - Agility. Leanness. Automation. CI/CD.
• Good understanding of application security.
• Passionate about technology and the Internet.
• Must have worked in a successful agile development team.
• Must have run engineering teams before with 5+ direct reports.
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership.
• Practices data driven decision making.
• Proficiency in more than one programming language.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Problem Solving, SQL, Automation, English

ประเภทงาน:

งานประจำ

• Investigate and solve technical issues related to functionality, workflow, cloud services and system configuration.
• Provide root cause analysis to pinpoint the underlying causes of recurring or critical issues to prevent future occurrences.
• Understand LSEG technology/knowledge including architecture, cloud's micro-services and workflows of our products.
• Provide guidance to customers when they have questions related to our product functionality and API Usage.
• Support product managers in technical areas to satisfy challenged business requirements.
• Collaborate with development, content, customer support and operation teams to ensure smooth progression of client query and issue/incident's investigation.
• Responsible for improving and documenting technical knowledge & processes around application support (using Confluence).
• Provide on-call support during late night and weekend for critical incidents.
• Customers and service focused, with determination to meet their needs and expectations.
• An ability to work in a fast-paced, high demand work environment.
• Self-motivated and able to work both independently and in collaboration with other technologists at all levels.
• Qualifications and Experience: Bachelor s degree or equivalent experience in Computer Science, Information Technologies or related field.
• Experienced in a role which requires high problem solving and analytical skills.
• Experienced with AWS Cloud services such as EC2, S3, RDS, Lambda, API Gateway, SQS, SNS, etc.
• Familiarity with AWS CloudWatch for investigating issues, monitoring dashboards, and alarms.
• General understanding of Database and basic SQL.
• Have a good understanding of REST API and OpenAPI Specification.
• Scripting and automation skills using Python, PowerShell, or other languages.
• ITIL knowledge is desirable.
• Strong interpersonal and proficient in English communication.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Finance, Enthusiastic, English

ประเภทงาน:

งานประจำ

• Instill an uncompromising culture in which image comes first.
• Acts as role model / brand ambassador in terms of communication, behavior and grooming, whether with internal or external customers, thereby inspiring the teams to do the same.
• Partner proactively and closely with the Visual Merchandising, Style, Retail and Product teams to ensure that window and in-boutique displays consistently reflect the essence of the seasonal collection and that boutique environment is in optimum condit ...
• Nurture harmonious relationships with landlords, PR, Media and local public authority.
• Lead and develop team Foster a culture of excellence in the team and ensures that team members are engaged, motivated and performing their duties in accordance with Chanel vision and mission.
• Dedicate time to people development, with focus on Retail Management.
• Develop team members through identification of strengths and areas of improvement and through individual development plans.
• Work closely with HR on all talent topics, including retention and succession planning.
• Build and update divisional strategy Put together priorities (goals and ways to achieve them) for the year and the forthcoming 3 to 5 years in all key domains, and in line with global and regional strategies.
• Develop that strategy collectively, communicate the strategy clearly to all parties concerned and address related queries.
• Build a client-centric team Drive a client-centric culture to champion long term customer engagement.
• Ensure that the Retail Team pays adequate attention to all levels of clients, and engage them to the brand for the long term.
• Work proactively with the Marketing Team to analyze customer trends, visits, purchases and other behaviors.
• Set high standards in all aspects of customer service. Proactively partners with Training team to address short- comings in customer service identified through client surveys or other feedback.
• Consider all client feedback and sees that all customer service complaints and/or merchandise complaints are handled expeditiously and according to guidelines.
• Properly manage Merchandise & Inventory Work closely with the Product teams to ensure that each boutique is stocked with an appropriate depth and width of merchandise.
• Oversee the buying process including the OTB and provides guidance to the Product team to ensure a good balance between image and commercial needs.
• Encourage active participation from the retail teams during pre and post buy meetings, and mandates providing regular qualitative feedback on products to the Product Team.
• Manage KPIs Work with Retail Management to fulfill Service KPIs, devises strategies to bridge the service gaps, if any.
• With Retail and Marketing teams, drive sales on a daily / weekly / monthly basis for the team. Analyzes variance against sales targets and take appropriate actions.
• Recommend and enhance commission /incentive schemes to achieve short-term and long- term Service and Sales targets.
• Operations Management (with Retail Management) Ensure each boutique maximizes staff strength according to traffic demands and trading patterns.
• Ensure all operational procedures are followed. Partners with Finance Department to regularly review internal controls with regards to protection of company assets, and prevent losses.
• Fosters Close Partnerships Form close partnerships within the division (all direct reports and beyond) and with other divisions (Communications, HR, Finance, DC, IT and F&BP) to best execute and achieve business objectives.
• Develops Watch & Fine Jewelry (with W&FJ Manager) Integrate W&FJ within the division while respecting the specificities (Retail / Marketing / VM / Training) of the W&FJ product category.
• Increase WFJ sales and clients penetration in Fashion through clienteling and retail efforts driving Fashion client conversion.
• Ensure constant focus on the WFJ category in Thailand through leadership messages and support of the category in synergy with Fashion.
• You Are Energised By You are energised by the opportunity to drive and shape the future of our Fashion business in one of Asia (or) SEAA s most sophisticated luxury markets. Leadership and Impact: Further strengthen and develop retail infrastructure, operation and people.
• Visionary and Strategic: Innovate and exhibit traits of entrepreneurship, with the willingness to experiment and try new things.
• People leadership: As a trusted leader of a large organization, you will be energized by setting directions among all functions and executing them with excellence and precision. Your ability to connect different métiers , think analytically, be agile and drive collaboration will be pivotal in leading the fashion business. You will also be leading beyond Fashion as a member of the executive leadership committee, providing thought leadership and inspiring the broader organization. You will embrace opportunities to inspire, mentor and coach others within Fashion and beyond.
• Talent Development: Be a leader and coach, leading the retail operations with exceptional people skills and be a well-rounded team builder who is capable of managing a business through leveraging teams.
• What You Will Bring At least 10 to 15 years of retail management experience managing the operations of an international luxury brand.
• Exposure to buying and merchandising will be preferred, as would a brand centric approach.
• Experience and proven track record of leading a group of luxury brand retail stores in Thailand. Experience in luxury fashion sector will be an advantage.
• Future-oriented strategic vision and acumen, with the ability to communicate the company s vision and to obtain buy in from staff.
• Solid business and general management experience.
• Strong brand development and creative marketing skills.
• Results and bottom line oriented, with strong resource allocation skills.
• Enthusiastic, energetic, and ability to create an environment that demands high standards, yet also fosters a highly positive employee attitude.
• A progressive management style and develops people effectively.
• Openness to change, collaborate and a team player.
• Agility and adaptability to lead the Fashion team in a VUCA (Volatile, Uncertain, Chaotic, Ambiguous) business environment.
• Well-developed interpersonal skills in order to be able to work in people driven business.
• Fluency in English.
• What Chanel can offer you The opportunity to lead Chanel Fashion business in one of its most prominent markets, with a rich legacy in setting luxury retail standards, strong brand equity, and an inclusive platform for growth. You will be part of a collaborative culture, with the resources and support to drive your prospective. Chanel offers a unique opportunity where leaders are empowered to make an impact, and where we strive to be at our best.At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

8 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Ingram Micro is a leading technology company for the global information technology ecosystem.
• With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
• Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
• Work as liaison between vendors and organization; provides specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters; build and maintain positive relationships with vendors and monitor vendor performance; research invoice and contractual issues and resolve discrepancies. Position may or may not be on sales commission plans.
• Manages large teams through subordinate supervisors/managers. Responsible for multiple sub-functions within a business segment or functions across multiple business segments. Requires the ability to influences other to accept practices and approaches.
• Managers at this level manage through subordinate managers.
• Integrates functional strategies and develops objectives for departments/sub-functions and develops policies/procedures to support the functional infrastructure. Helps to develop and subsequently implement new projects, policies and procedures for the department(s) to meet broad, but specific goals. Provides input to strategic decisions that affect functional area of responsibility. Decisions are made with the support of subordinate managers.
• May be the head of Country in some locations. Thorough knowledge of Country customs, laws, regulations, business practices and style required to maximize product profitability or ensure Company compliance in various legal/regulatory areas.
• Typically reports to an Executive Director or above.
• Objectives for assigned area defined by upper management. Latitude to make decisions to achieve goals.
• Assists executives in defining operational plans and strategies.
• Problems and issues faced are moderately complex. Applies broad management, functional expertise/knowledge. Will have developed key relationships with important customers and suppliers. Experience gained by managing multiple departments within and/or across functions. Generally requires a four year college degree (or additional relevant experience in a related field) and has a minimum of 10 years of functional experience, including 8 years of position specific experience. Generally has a minimum of 7 years of people management experience.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance, ETL, English

ประเภทงาน:

งานประจำ

• Act as a strategic partner providing analytic technology expertise and inputs to business functions resulting in optimal tech investment portfolio and effective digital solution recommendation from DG's expertise to meet business requirements.
• Take lead among stakeholders throughout the organization to understand data needs, identify issues or opportunities for leveraging company data to propose solutions for support decision making to drive business solutions.
• Takes lead to communicate to related parties (with related to analytic areas) i.e., ...
• Take lead in design and layout of information visualization for dashboards, presentations and infographics to analyze complex datasets in a simple and intuitive format in adherence to data visualization best practices.
• Develop, test, debug and integrate data visualization solutions and ensures visualization (including interaction) consistency on analytics projects.
• Take lead in technical quality assurance process to ensure the dashboard design and appropriate data modeling are support to all business requirements.
• Take lead to focuses on the surrounding digital environment i.e., other applications, and responsible to ensure that newly BI / Analytic implemented works seamlessly through proper interfaces to optimize work effectiveness. Also, along the course of implementation has a duty to ensure necessary data are integrated transformed and loaded, and system is brought into production successfully.
• Take lead to effectively deliver and cultivate business value by driving Data driven company by maximum adoption of analytic which aligned to digital transformation master plan.
• Control / manage / govern Level 2 support, identify, fix and configuration related problems regarding BI and visualization.
• Be Project manager for Data project and manager project scope, timeline and budget.
• Manage relationships with stakeholders and coordinate work between different parties as well as providing regular update.
• EXPERIENCE.
• Experience of at least 3 - 4 years in working in BI and analytic area with designing and building BI dashboards.
• Experience of at least 3 - 4 years in fully implemented IT projects (designing, developing and support).
• Experienced in Oil and Gas business would be a strong asset.
• Knowledge in data analytic and compution tools e.g. ETL/ELT tools, and/or data visualization tools, including cloud platform solutions.
• Knowledge in enterprise software and technology such as SAP ECC, SAP BW, Power BI, AWS etc.
• Able to construct complex data models to help visualize and interpret data.
• A continuous learner and challenged by new BI technologies.
• EDUCATION.
• Bachelor s degree in computer science, Computer Engineering, Information Technology, or related discipline.
• Certificate related in data analytics area would be a strong asset.
• OTHER REQUIREMENTS.
• A self starter attitude and eager to further develop new skills.
• Strong written and verbal English skills.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Network Infrastructure, Security Design, Big Data, English

ประเภทงาน:

งานประจำ

• Perform cyber security and IT security assessments for clients (e.g. cyber security program assessment, cyber security risk assessments, IT network infrastructure reviews, system technical configurations review, information security policies and processes/procedures review etc.).
• Work on IT security design, analysis and implementation of security protection solution.
• Evaluate and analyze threat, vulnerability, system weakness, impact and risk to secu ...
• Advise clients on the security issues, including explanation on the technical details and how they can remediate the vulnerabilities in the processes, controls and systems.
• Advise client on the security incident response end-to-end process (i.e. preparation, detection, analysis, response and recovery of the security incident).
• Skills and attributes for success.
• To qualify for the role you must have.
• Bachelor's degree or Master s degree in Computer Engineering, Computer Science, Information Systems, IT Security, ICT or other related fields.
• Minimum 2 years' experience in such areas as IT security management design and implementation, IT security assessment and IT technical background.
• Familiar with leading IT security processes and tools.
• Highly proficient in both English and Thai with good written and oral communication and analytical skills.
• Ideally, you ll also have.
• Having experience in project planning and management will be a plus.
• Professional certifications such as Offensive Security Certified Professional (OSCP), Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), and / or Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or ISO27001 will be highly considered.
• Experience in new generation security practices (i.e. DevSecOps, iPentest, RedTeaming, System Resilience Design).
• Experience in Emerging Technologies (i.e. Cloud Computering, Blockchain, Big Data, A.I./M.L.).
• We re interested in intellectually curious people with a genuine passion for cyber security. With your specialization in attack and penetration testing, we ll turn to you to speak up with innovative new ideas that could make a lasting difference not only to us - but also to the industry as a whole. If you have the confidence in both your presentation and technical abilities to grow into a leading expert here, this is the role for you.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape The Future with Confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

ทักษะ:

Risk Management, Software Development, Kubernetes

ประเภทงาน:

งานประจำ

• Design, develop, and maintain security systems, tools, and best practices across the stack (frontend, backend, mobile, and infrastructure).
• Identify, assess, and mitigate security vulnerabilities through proactive risk management and threat modeling.
• Collaborate with product managers and developers to embed security into the software development lifecycle (SDLC).
• Develop and enforce policies for secure coding, data protection, and incident response.
• Implement robust authentication and authorization mechanisms.
• Conduct regular security assessments, including penetration testing and code reviews.
• Monitor, detect, and respond to security incidents using advanced tools and methodologies.
• Enhance infrastructure security using Kubernetes, Docker, and cloud platforms (GCP, AWS).
• Stay current on emerging threats, vulnerabilities, and security trends, and recommend actionable insights to improve defenses.
• Champion security awareness across the organization, including training sessions and knowledge-sharing activities.
• Ensure compliance with relevant security standards and regulations such as ISO 27001, PDPA, GDPR, SOC 2, or PCI DSS.
• Basic QualificationsProven expertise in application security, cloud security, and infrastructure security.
• Proficiency in securing systems built with technologies such as Node.js, Golang, Elixir, Python, React, Svelte, or Flutter.
• Experience with tools like Docker, Kubernetes, and cloud services (GCP, AWS).
• Strong understanding of cryptographic principles and secure communication protocols.
• Familiarity with CI/CD pipelines and secure DevOps practices.
• Hands-on experience with security tools for vulnerability scanning, penetration testing, and threat detection.
• Deep understanding of database security, especially with PostgreSQL or other relational or non-relational databases.
• Strong analytical and problem-solving skills with a security-first mindset.
• Excellent communication skills and the ability to collaborate effectively in Agile teams.
• Self-motivation, adaptability, and a strong work ethic.
• Preferred Qualifications We re especially excited if you bring:Experience leading security initiatives or mentoring other engineers in security best practices.
• Expertise in compliance frameworks such as ISO 27001, PDPA, GDPR, SOC 2, or PCI DSS.
• Advanced knowledge of security monitoring and incident response systems.
• Strong system design skills with a focus on secure architectures and long-term trade-offs.
• A proven track record of securing fast-paced, high-growth tech environments.
• A passion for securing user-centric products and contributing to their success.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Software Development, DevOps, SQL, English

ประเภทงาน:

งานประจำ

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.