เงื่อนไขการค้นหา

ทักษะ:

Social media, Enthusiastic, English, Thai

ประเภทงาน:

งานประจำ

• Interact with customers and provide customer care via Social Media, Live Chat, Email and Phone Call.
• Deliver an exceptional service throughout all contact channels to customers.
• Be able to handle all requirements to meet the customer expectation.
• Have a sense of positive judgment and be able to take ownership.
• Going above and beyond to make each customer happy.
• Who are we looking for?.
• At least 1-year working experience in a customer service related function.
• Be able to work in shift time, weekends and public holidays.
• (Available for evening shift will be preferred - evening shift allowance will be provided).
• Having a strong service mind, positive thinking and can do attitude.
• Enthusiastic and adaptable.
• Strong communication and interpersonal skills.
• Good command of speaking and writing in English,Thai.
• Being able to work immediately is preferred.
• What are the benefits?.
• Flexible working arrangement along with the 1 day work from home policy.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

GIS, Google Earth, English

ประเภทงาน:

งานประจำ

• Draft a map and prepare any related data that is required for the development of the project.
• Prepare project progress reports to present to the management team.
• Coordinate with both internal and external parties to prepare project documents.
• Coordinate with government authorities and prepare documents to apply for any licenses or permits related to the project.
• Organize a meeting to publicize details of the project and to increase engagement and understanding with stakeholders at the project site.
• Coordinate with landowners in the project to prepare land documents.
• Survey project site.
• Other ad hoc tasks as assigned by the manager.
• A bachelor's degree or higher in geography or related fields.
• A minimum of 3-5 years of experience with GIS programs and Google Earth is required.
• Good command of spoken, written and reading in English.
• Good at negotiation skills, especially with government agencies and landowners.
• Computer literacy, such as MS Excel and Word, and database management for geographic information systems (GIS).
• Able to travel upcountry and work at the project site according to plan.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Respond to customer queries in a timely and accurate way, via phone, email, and live chat.
• Identify customer needs and help customers use specific features.
• Maintain quality service while ensuring continuous productivity contribution.
• Follow up with customers to make sure that their concerns, including technical issues, are well addressed.
• Follow up on updates to our internal databases, SOPs, policies, and technical information.
• Review issues in production and report recommendations (for example, by testing different scenarios or impersonating users).
• Share feature requests and effective workarounds with team members.
• Collect customer feedback and share it with our product, marketing, or related teams in order to enhance our products and services.
• Assist in the training of new customer support agents on occasion.
• Bachelor s degree in any field.
• New graduates are welcome.
• Customer-centric mindset means focusing on providing a positive customer experience.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours, working days (holidays), and ability to work on shifts.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Risk Management, Coordinate, Assurance, English

ประเภทงาน:

งานประจำ

• Work with senior team members to oversee and facilitate the implementation of the risk management strategy, policy and governance framework and ensure effective and efficient systems of internal control are implemented within technology.
• Coordinate and Conduct regular technology risk assessments with business team for identified risk, risk mitigating controls, and produce reports.
• Preparing reports and presentations to risk management team.
• Follow up with risk mitigation plan with risk owner.
• Conducting independent risk and scenario analysis from adopting new services, products, and partnerships.
• Performing assurance activities and discover opportunities to improve business operations.
• Providing ad hoc support to the wider Risk Management team as needed.
• Bachelor's Degree in Computer Science or Technology field.
• Able to communicate effectively in both verbal and in written English.
• Proficiency in Microsoft Excel and preparing reports (Vlookup, pivot tables, etc.).
• Excellent communication skills to provide clear advice and guidance to the business on policies, rules and regulations.
• Ability to work on tight deadlines and urgent matters as they arise.
• Ability to work in a fast paced and demanding environment.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Accounting, Teamwork, English

ประเภทงาน:

งานประจำ

• Lead in gathering information to prepare detailed management report, ensuring relevant support to strategic decision-making.
• Prepare sales volume reports and Advertising & Promotion (A&P) expenditure reports.
• Collaborate with internal and external team to prepare and control BG process.
• Develop, update and maintain reports and summaries to track and evaluate the performance key strategic projects.
• Prepare presentations to support Senior management team and other stakeholders.
• Ad-hoc projects as assigned.
• Bachelor's or Master's Degree in Business, Accounting, Economics, or a related field.
• Fluent English communication skills, both spoken and written.
• Proven experience as a project manager or planning manager.
• Ability to prepare and analyze project information effectively.
• Essential interpersonal skills for effective job performance.
• Capability to initiate and strategically plan projects.
• Proficient problem-solving skills.
• Responsive decision-making abilities with timely problem resolution.
• Skilled in clear communication and coordination with team members and stakeholders.
• Teamwork-oriented with leadership skills and proactive approach.
• Positive work attitude and quick adaptability to changes.
• Strong relationship-building skills with all relevant parties.
• Creative in presenting opinions and useful ideas to the public.
• Capacity to work effectively under pressure.
• Skilled in the clear presentation of information.
• Contact: K.Sirapatsorn Traipein - HCBP Spirits
• Email: [email protected].

ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and call center quality standards
• Review a subset of support agents conversations (calls, emails, chat, etc.).
• Assess support interactions based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all customer service metrics (e.g. CSAT, SLA) and how the support team s performance affects those KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Monitor customer service performance on the agent and team level.
• Report support team s performance to higher-ups.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the customer service space.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Strong analytical and problem-solving skills.
• Meticulous and diligent attributes.
• Great team player with the ability to work with others (compromisation).
• Proven track record of analytical skills.
• Great people skills and ability to communicate (negative) feedback.
• Problem-solving capabilities to create meaningful strategies to improve support quality.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and KYC quality standards.
• Review a subset of agents verification (minimize and prevent the errors etc).
• Assess support procedure based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all KYC metrics (e.g. critical criteria or as suspicious) and how the support team s performance affects those KPIs.
• Create strategies to improve support KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Map the need for training and onboarding programs and initiate these projects.
• Monitor individual's performance on the agent and team level.
• Create reports that reflect support performance.
• Report support team s performance to higher-ups.
• Participate in calibration sessions to maintain consistency in internal evaluations.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the Operations, KYC, Fraud management, or related role.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Great team player with the ability to work with others (compromisation).
• Great people skills and ability to communicate (negative) feedback.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Procurement, Coordinate, Multitasking

ประเภทงาน:

งานประจำ

• Ticket and Timeline Management: Monitor and manage project tickets, ensuring tasks are assigned and completed on schedule. Maintain comprehensive project timelines and deadlines.
• Permissions and Procurement: Coordinate with high management to obtain necessary project permissions. Oversee procurement processes, ensuring resources and materials are obtained in a timely and cost-effective manner.
• Document Management: Ensure all project documentation is up to date and in order. As ...
• Stakeholder Communication: Act as a liaison between project teams and external parties, including vendors. Ensure stakeholders are kept informed of project progress and that deadlines are met.
• Support and Coordination: Provide support to project managers and team members, helping to resolve logistical challenges and facilitating smooth communication across the board.
• Strong organizational and multitasking skills, with the ability to manage multiple projects and deadlines simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with team members at all levels.
• Knowledge of project management tools and software.
• A proactive approach to problem-solving and the ability to anticipate needs and challenges before they arise.
• Funny and friendly personality, active person who joins company activities.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Finance, Accounting, Compliance, Thai, English

ประเภทงาน:

งานประจำ

• The candidate is expected to be one of the key members of the Pomelo Finance and Accounting team, reporting to the Group Head of Finance and Accounting. The scope of work including but not limited to:
• Management reports: weekly, monthly, quarterly and annual actual performance vs target:
• Financial reports: Balance sheet, Cash Flow, P&L consolidated and by country, by channelAnalyzing costs, pricing, sale through rate, inventory day, inventory aging, etc ...
• Marketing performance actual vs target: traffic, CAC, CPO, CIR.
• Conducting review for cost reduction and toplines growth opportunities.
• Managing the preparation of company's budget.
• Compliance reports: working with auditors on separated audit and consolidated audit; local tax filings.
• Investor relations: supporting investor reports, Board meetings, and fundraising.
• Cooperating with commercial teams, providing finance insides to deliver strategic projects of the company, improving efficiency and profitability.
• Leading and coaching the team, empowering and supporting them to grow and reach their full potential.
• Other tasks assigned by the manager.
• Who are we looking for?.
• Bachelor's degree in Finance, Accounting or related fields.
• At least 4 years of relevant experience in finance, accounting, auditing, and or investment banking; Big 4 auditing firms or Investment Banking experience is preferable;.
• CPA, CFA, leading consolidated engagement at Big 4 or experienced financial modeling is advantageous;.
• Good command of Thai and English, both verbal and written.
• What are the benefits?.
• Flexible working arrangement along with the 1D Work From Home policy.
• 14 days annual leaves.
• Employee discount & exclusive sales event.
• Flexible dress code. We encourage our employees to be themselves and be as creative, cool and fun as they want!.
• Health Insurance.
• Lots of fun and engaging activities.
• Internal job rotation.
• Multi-cultural environment with over 30 nationalities from across the globe.
• Regional role with full ownership as a headquarter.

ทักษะ:

Project Management, Coordinate, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Project management for DOP Expansion and expand to other coverage in line with First mile and Last Mile Expansion.
• Initiate daily, weekly, and annual work plan related to Drop Off Point Expansion Project running properly.
• Develop DOP guideline related to service standard and training needs.
• Support in the process of DOP contracting, implementation, payment, and also DOP materials- Provide technical support for Drop Off Point in regards to daily operation activities.
• Coordinate with internal services to share seller s or DOP feedback then request technical and process improvements.
• Report DOP productivity performance daily and monthly basis, analysis and improve DOP operation.
• Conduct the survey and report the result to concerned departments to enhance DOP seller experiences.
• Bachelor degree graduated in related field.
• Minimum 3 years experiences in logistics, training or project management.
• Excellent computer skills in Microsoft Office, BI.
• Ability to collaborate effectively and work as part of a team.
• Fast learner, assertive and proactive.
• Key skills required: Communication, problem-solving Skill, analytical skill.
• Requirements/Qualifications(good to have):
• Good command in English.
• Experience in project management and analytical skill.

ทักษะ:

eCommerce

ประเภทงาน:

งานประจำ

• Maintain stock levels in store.
• Create merchandising displays.
• Assist customers by identifying products to suit their needs.
• Handle payments.
• Deliver customer service.
• Receive and unpack stock.
• Who are we looking for?.
• More than 1-year experience in fashion retail operation and/or.
• Basic administration skills.
• Friendly and helpful attitude.
• Excellent communication and interpersonal skills.
• A passion for customer service.
• Interest in fashion, retail, and ecommerce.

ประเภทงาน:

งานประจำ

• ศึกษา และเผยแพร่หลักเกณฑ์ ระเบียบและกฎหมายที่เกี่ยวข้องให้บุคคลและนิติบุคคลที่เกี่ยวข้องทราบ
• กำกับดูแลให้บริษัทและบริษัทย่อยโดยเฉพาะ (แต่ไม่จำกัดเพียง) กลุ่มบริษัทต่างประเทศ มีการดำเนินกิจการใดๆ ให้สอดคล้องกับหลักเกณฑ์ ระเบียบและกฎหมายที่เกี่ยวข้อง ได้อย่างถูกต้อง
• ติดตามและประสานงานให้บุคคลและนิติบุคคลที่เกี่ยวข้องปฏิบัติตามหลักเกณฑ์ ระเบียบ และกฎหมายประสานงานกับกลุ่มงานอื่นในสำนักเลขานุการบริษัท
• วิเคราะห์และให้ความเห็นในรายการหรือธุรกรรมที่เกี่ยวข้องกับธุรกิจในกลุ่มไทยเบฟเวอเรจ ซึ่งอยู่ภายใต้ความรับผิดชอบของสำนักฯ
• กำกับดูแลให้บริษัทและบริษัทย่อยโดยเฉพาะ (แต่ไม่จำกัดเพียง) กลุ่มบริษัทต่างประเทศ ดำเนินการก่อน ระหว่างและภายหลังการประชุมคณะกรรมการ และผู้ถือหุ้นของบริษัทและบริษัทย่อยโดยเฉพาะ (แต่ไม่จำกัดเพียง) กลุ่มบริษัทต่างประเทศได้อย่างถูกต้องและสอดคล้องกับหลักเกณฑ์ ระเบียบและกฎหมายที่เกี่ยวข้อง
• จัดเตรียมและจัดทำข้อมูลเพื่อจัดทำรายงานประจำปี - ตรวจสอบความถูกต้องของข้อความในเอกสารต่างๆ ที่จัดทำขึ้นเพื่อให้เป็นไปตามกฎเกณฑ์และกฎหมายที่เกี่ยวข้อง
• ดูแลและจัดเก็บเอกสารต่างๆ ให้มีระบบ ครบถ้วนถูกต้อง และค้นหาได้โดยสะดวกและรวดเร็ว
• ปริญญาตรีขึ้นไปทางด้านกฎหมาย
• มีประสบการณ์การทำงาน 2 ปีขึ้นไป จากสำนักงานกฎหมาย หรือบริษัทมหาชน โดยรับผิดชอบงานกฎหมายหุ้นส่วนบริษัท กฎหมายบริษัทมหาชน กฎหมายหลักทรัพย์ และ/หรือกฎหมายอื่นๆ ที่เกี่ยวข้อง
• มีความสามารถในการสื่อสารภาษาอังกฤษและภาษาไทยเป็นอย่างดี
• มีความรู้ ความเข้าใจในกฎหมายบริษัทมหาชนจำกัด กฎหมายแพ่งและพาณิชย์ กฎหมายหลักทรัพย์

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Coordinate, Thai, English

ประเภทงาน:

งานประจำ

• Successfully complete construction projects within specified timeframes, budget constraints, and quality standards.
• Coordinate effectively with all project stakeholders.
• Review all construction-related documents to support the store designer's work.
• Conduct negotiations with third parties regarding construction-related matters.
• Facilitate communication between the store designer and other third parties to ensure clarity and understanding.
• Plan and coordinate projects from start to completion to ensure success within defined time, cost, and quality parameters.
• Liaise with project stakeholders, including contractors, landlords, consultants, and in-house designers (store designers). Maintain regular communication among stakeholders to ensure project success.
• Minimize project uncertainty by addressing unexpected problems during or before construction that may impact project time, cost, and quality.
• Oversee construction site operations.
• Review all construction documents, including design criteria, Building standards of each site (mostly department store), construction drawings, as-built drawings, and engineering drawings.
• Take minutes during construction-related meetings to minimize miscommunication among project stakeholders.
• Source and contact third parties, including suppliers, contractors, landlords, and engineers.
• Manage project risks effectively.
• Who are we looking for?.
• Bachelor's degree (or equivalent experience) in engineering, architecture, construction management, or a related field.
• Knowledge of building codes and regulations pertaining to construction.
• Well-rounded construction knowledge, including construction drawing interpretation, structures, M&E (Mechanical and Electrical), construction methods, and technologies.
• Understanding of the store design process.
• 3-4 years of experience in construction management, with a preference for experience in retail projects.
• Ability to manage ad-hoc aspects related to construction.
• Proficiency in scheduling construction timelines.
• Willingness to travel to Pomelo stores across Thailand (travel reimbursement is provided).
• Ability to work and make decisions under pressure.
• Comfortable working in an international and start-up culture.
• Fluent in both Thai and English, with confidence in English proficiency for interviews.
• Positive attitude.
• Ability to manage multiple projects simultaneously.

ประเภทงาน:

งานประจำ

• จัดเตรียมเอกสารที่เกี่ยวข้องในการจัดประชุม/สัมมนา/อบรม กับหน่วยงานที่เกี่ยวข้องในแต่ละช่องทางตามแผนงานที่กำหนด.
• สรุปข้อมูล/บันทึกการประชุมให้มีความเข้าใจ และจัดทำรายงานการประชุมและตรวจสอบเอกสารสาคัญต่าง ๆ เพื่อนำเสนอผู้บริหาร.
• รวบรวมข้อมูลแผนการจัดกิจกรรมส่งเสริมการขายประจำเดือนของแต่ละพื้นที่ ข้อมูลอัตรากาลังสายงานเทรดมาร์เก็ตติ้งเพื่อนำเสนอผู้บังคับบัญชา.
• ประสานงาน ติดตามงานของสายงาน Trade Marketing เพื่อทำความเข้าใจในธุรกิจและสายงานที่รับผิดชอบเพื่อให้สามารถรวบรวมข้อมูลต่าง ๆ ได้ตรงตามวัตถุประสงค์.
• ดูแลประสานงานกับหน่วยงานที่เกี่ยวข้องทั้งภายในและภายนอกบริษัทให้แก่ทีมงาน เพื่อให้สามารถดำเนินไปตามวัตถุประสงค์และเป้าหมายของบริษัทฯ.
• งานอื่นๆที่ได้รับมอบหมาย.
• ปริญญาตรีด้านบริหาร/การจัดการหรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานด้านเลขานุการ งานธุรการ การประสานงานอย่างน้อย 3 ปีขึ้นไป.
• มีทักษะในการใช้คอมพิวเตอร์เป็นอย่างดี.
• มีทักษะในการวางแผนงานและจัดลำดับความสำคัญของงาน.
• มีทักษะในการวิเคราะห์ข้อมูลและนำเสนอ.
• มีทักษะด้านภาษาอังกฤษในการสื่อสารเป็นอย่างดี.

ทักษะ:

Thai, English

ประเภทงาน:

งานประจำ

• Perform a high-risk customer onboarding process based on company policy and procedures.
• Periodically evaluate existing high-risk customers according to established company policy.
• and procedures.
• Investigate high-risk customers, report where necessary, and obtain all necessary documentation to complete the customer profile.
• Perform as per company policy in case customers request to increase their daily limit.
• Perform daily operational tasks by complying with the company policy.
• Perform any additional tasks concerning KYC risk analysis.
• Bachelor s degree in any field.
• At least 1 year of working experience in KYC, credit analysis, fraud management, or any related role.
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, can-do attitude, and leadership skills.
• Able to work under pressure and solve problems independently while holding strong organizational skills.
• Comfortable working in a fast-paced, ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Ability to remain calm and maintain patience during difficult client interactions.
• Flexible working hours and working days (holidays).
• Nice to have:
• Familiar with KYC and AMLO.
• Experience in Digital Assets Market, Capital Market, and Financial Market.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน.

ประเภทงาน:

งานประจำ

• About the Department.
• Job Responsibilities.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you ...
• Apply now and make a difference.
• Competencies.
• Strategise.
• Engage.
• Execute.
• Develop.
• Skills.
• Experience.

ทักษะ:

Compliance, Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

• Define quality standards of OP department and negotiate with each department head to get agreement.
• Perform effective quality assurance (QA) to manage and monitor performance against the target plan for after sales service team.
• Conduct effective QA analysis, summarize performance and key issues, provide service improvement recommendation and deliver reports to Management.
• Ensure that QA criteria and standard are in accordance with scope of Corporate compliance and local laws and regulations, including OIC and SEC.
• Develop follow up action plan to ensure all agreed actions per auditor's recommendations or compliance's review can finish in target.
• Monitor the performance of service delivery and develop set of strategic improvement action to turn weakness to strength.
• Manage centralize repository of processes and improve processes to minimize complexities and optimize to promote effective operations.
• Establish and refine operating rhythm of the business process and implementation to improve SLA.
• Identify and implement process governance standard to monitor daily performance and issue investigation.
• Bachelor degree or higher in related fields.
• Experiences in supporting projects in part of data management and analysis.
• Excellence in logical thinking and problem solving.
• Experience in initiate projects and solutions preferred.
• Good Thai and English communication.
• Experience in life insurance or banking industries preferred.

ทักษะ:

Data Analysis, Project Management, eCommerce, Thai, English

ประเภทงาน:

งานประจำ

• Apply data analysis techniques to analyze logs and user feedback to improve resolution rate and customer satisfaction of AI products.
• Evaluate quality and correct mistake for AI translation result.
• Develop and maintain operational processes for all requirements and enhancements.
• Drive initiatives via deep dive analysis, discover user s patterns to improve the model accuracy.
• Use project management methodologies to manage the product development lifecycle, including planning, execution, monitoring and control.
• Collaboration with Customer Experience team to gather new requirements & refine business requirements for new domain enhancements.
• Connecting technology, products, operations and other teams to drive for business change.
• A well-rounded professional with 2-3 years of working experience relating to product management, product operations or eCommerce operations.
• Bachelor's degree in engineering/computing/business/economics from a top university is a plus.
• Able to take ownership of business process, identify customer intent.
• Strong analytical and problem-solving skills with the ability to use data to make informed decisions.
• Familiar with agile methodologies.
• Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently.
• Strong interest and belief in AI technology.
• Fluently in Thai & English written and verbal communication skill is a must.

ประเภทงาน:

งานประจำ

• ปริญญาตรีทางด้านศิลปศาสตร์ บริหารธุรกิจ โรงแรมและการท่องเที่ยว หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในงานจัดประชุม และ/หรือ งานเลขานุการอย่างน้อย 3 ปี.
• มีประสบงานด้านอุตสาหกรรม MICE จะได้รับการพิจารณาเป็นพิเศษ.
• มีความสามารถในการใช้ภาษาไทยและภาษาอังกฤษในระดับดี.
• มีทักษะการสื่อสารที่ดี ทำงานเป็นทีมได้ และสามารถแก้ไขปัญหาเฉพาะหน้าได้ดี.
• มีความแม่นยำ ละเอียดรอบคอบในขั้นตอนต่างๆ.
• มีมนุษย์สัมพันธ์ที่ดี มีการติดต่อประสานงานทั้งภายในและภายนอกองค์กรอย่างมีประสิทธิภาพ.
• สนใจในการเพิ่มพูนความรู้ เรียนรู้ได้รวดเร็ว มีความเข้าใจที่จำเป็นเพื่อใช้ในการปฏิบัติหน้าที่ที่ได้รับมอบหมายได้อย่างทันเหตุการณ์และถูกต้องครบถ้วน.
• รักษาความลับและเข้าใจระดับของการเปิดเผยข้อมูลเป็นอย่างดี ถูกต้องตามกฎหมายและกฎระเบียบ.

ประเภทงาน:

งานประจำ

• Team and Role Introduction:
• Lazada Regional Marketing Solutions is a strategic function that spearheads the awareness, adoption, optimization, and growth of the Lazada Sponsored Solution suite, an AI-powered set of marketing tools that help our brands and sellers grow their business. We strive to invest heavily in innovating new solutions to tackle our brands and sellers' pain points and elevate their experience while using our solutions. Marketing Solutions Solution Expert is responsible for sharing the LSS knowledge, strateg ...
• Responsibilities:-Working closely with the commercial team to support the cross border brands and sellers along with sellers in new business model in adopting Lazada Sponsored Solutions' potential in achieving their business objectives
• Liaising with the regional product marketing and product operations team for any product updates, GTM, or external communication in order to capture brands' and sellers' investments
• Being a solution expert for Lazada Sponsored Solutions suite and external media solutions
• Standardizing and optimizing internal Marketing Solutions operational procedures and best practices to drive internal operational excellence and efficiency e.g. media bookings, incentive payout, and more
• Managing projects independently and closely liaising with internal stakeholders across departments (Commercial, General Operations, Finance, Product Operations, and others)
• Preparing and sharing insight with upper management to support and optimize our decision-making processes.
• Requirements/Qualifications(must have):-3-5 years working experience Media and Advertising agency, Consumer Tech, eCommerce Platform, eCommerce Enablers
• Excellent communication (written and verbal) in English and Madarin is required
• Adept with numbers and able to spot actionable insights through data and analytics
• Excellent knowledge of MS Office Suite (Powerpoint/Excel Advanced etc.) is required
• Passionate in problem-solving and tenacious in supporting clients to achieve their business objectives. Resilient and willing to take setbacks as a learning opportunity
• Self-driven with excellent project management and coordination skills. Able to drive results in a multi-stakeholder environment
• An avid learner, comfortable with ambiguity and constantly evolving products and solutions to address customer needs.
• Requirements/Qualifications(good to have):
• Prior experience in eCommerce, performance advertising, and digital marketing is a plus.
• Previous hands-on experience with Google AdWords, Facebook Business Manager, Smartly, Adjust and other marketing tools is a plus.