เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Salesforce, Data Analysis, Market Research, English

ประเภทงาน:

งานประจำ

• Full responsibility for the report quality and timely delivery of reports to retailers.
• Keeping up to date records on contacts, correspondence and meetings with the retailers via Salesforce system.
• Ensure that all records for sending data to the retailers are up to date and accurate.
• Ensure high level of retailer servicing and establish good relationship with key contacts within your retailers.
• Ensure retailers are using GfK data and services throughout their organisation, thereby ensure that GfK data is an integral part of the retailers buying decisions.
• Organising and delivering presentations to key retailer contacts with the relevant product experts and ensuring that any queries during presentations are followed up satisfactorily.
• Identify and organise the training needs of your allocated number of retailers.
• Provide support to all areas of the business: Ops, Coding and Commercial Department.
• Responsible for the integrity of the retail deliverable for your group of retailers including a quarterly review process.
• Responsible for ensuring the accuracy of the data feed from your group of retailers including a bi-annual review.
• Should be actively improve/manage the speed of data delivery from the retailers.
• For the retailers you manage support the Coding Team in identifying unknown products on data feeds.
• Support commercial team on identifying new business opportunities.
• Support commercial team on the recruitment of new retailers.
• Qualifications University degree or equivalent experience.
• Fresh Graduate is encouraged to apply as well.
• Minimum 1 year of working experience in data analysis or market research.
• Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling.
• Knowledge with Microsoft Excel, and PowerPoint.
• Strong analytical mind and excellent numerical skills.
• Excellent command of both written and spoken Thai and English.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Salesforce, Data Analysis, Market Research, English

ประเภทงาน:

งานประจำ

• Full responsibility for the report quality and timely delivery of reports to retailers.
• Keeping up to date records on contacts, correspondence and meetings with the retailers via Salesforce system.
• Ensure that all records for sending data to the retailers are up to date and accurate.
• Ensure high level of retailer servicing and establish good relationship with key contacts within your retailers.
• Ensure retailers are using GfK data and services throughout their organisation, thereby ensure that GfK data is an integral part of the retailers buying decisions.
• Organising and delivering presentations to key retailer contacts with the relevant product experts and ensuring that any queries during presentations are followed up satisfactorily.
• Identify and organise the training needs of your allocated number of retailers.
• Provide support to all areas of the business: Ops, Coding and Commercial Department.
• Responsible for the integrity of the retail deliverable for your group of retailers including a quarterly review process.
• Responsible for ensuring the accuracy of the data feed from your group of retailers including a bi-annual review.
• Should be actively improve/manage the speed of data delivery from the retailers.
• For the retailers you manage support the Coding Team in identifying unknown products on data feeds.
• Support commercial team on identifying new business opportunities.
• Support commercial team on the recruitment of new retailers.
• Qualifications University degree or equivalent experience.
• Fresh Graduate is encouraged to apply as well.
• Minimum 1 year of working experience in data analysis or market research.
• Advanced analytical skills, with an ability to interpret and present actionable insights through storytelling.
• Knowledge with Microsoft Excel, and PowerPoint.
• Strong analytical mind and excellent numerical skills.
• Excellent command of both written and spoken Thai and English.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounting, Work Well Under Pressure, English

ประเภทงาน:

งานประจำ

• Manage and coordinate end-to-end order processing and customer service operations to achieve assigned KPIs.
• Work closely with cross-functional teams to ensure smooth execution of sales and service activities.
• Support overall sales performance to meet business targets.
• Analyze customer needs and propose appropriate solutions and options to resolve issues and enhance customer satisfaction.
• Prepare and report DTR/DTP, and propose initiatives to improve service efficiency and value creation for customers and the company (e.g., system integration, order tracking, cost-saving projects).
• Prepare sales and service performance reports.
• Present operational results, insights, and improvement initiatives to management.
• Qualifications Bachelor's degree in Business Administration, Marketing, Accounting, Logistics, International Business, or related fields. (Bachelor GPA > 2.70, Master GPA > 3.30).
• 1 - 3 years of work experience in customer success, sales support, order management, customer service, or related roles.
• Strong experience in end-to-end order management, coordination, and KPI-driven operations.
• Good understanding of sales operations, customer service processes, and cross-functional coordination.
• Service-minded, responsible, detail-oriented, and able to work well under pressure.
• Good command of English in written and verbal.
• Proficient in Chinese language (HSK Level 6 or equivalent) .
• Willing to work onsite at SCG Packaging PCL. (Bangsue, Bangkok).
• Contact: Pupat (Mac) Email: [email protected]

ทักษะ:

Salesforce

ประเภทงาน:

งานประจำ

• Signature Success Roadmap: Own and execute an effective success plan roadmap, leveraging Salesforce Signature resources to drive business value realization.
• Strategic Leadership: Lead a matrixed team of Success Architects and Specialists. Host daily stand-ups and weekly governance calls to resolve complex multi-cloud challenges.
• Business Transformation: Act as a digital strategy thought leader, aligning Salesforce s multi-cloud capabilities (Sales & Service Cloud) with the customer s specific P ...
• Stakeholder Alignment: Obtain buy-in from C-suite executives, implementation partners, and internal product teams to ensure seamless program delivery.
• Growth & Retention: Drive "Adoption, Performance, and Engagement" to prevent attrition and identify opportunities for additional Salesforce capabilities.
• Foundational Requirements & Skills.
• Language Proficiency: Professional fluency in Thai is required to lead workshops, governance calls, and strategic sessions with our Thai customer base.
• Platform Expertise: Technical mastery of the Salesforce Sales & Service Cloud platforms. You should be comfortable discussing architecture, use cases, and configuration.
• Program Management: Proven ability to manage highly-matrixed organizations and own complex execution plans for enterprise-level digital transformations.
• Consulting Mindset: Strong analytical background with the ability to provide "thought leadership" rather than just reactive support.
• Agility: A quick learner with an aptitude for on-the-job skill acquisition in a fast-paced, evolving technical environment.
• Preferred Qualifications.
• Salesforce Admin Certification (Strongly preferred).
• Additional Salesforce Consultant certifications (Sales Cloud, Service Cloud, or Data Cloud).
• Deep experience in specific industry domains (e.g., FSI, Retail, or Manufacturing) related to CRM use cases.
• LI-Y.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Receive campaign briefs from Sales Leads and translate them into actionable targeting strategies using Segmentation Studio.
• Assess supplier objectives and validate whether proposed target customers align with campaign goals.
• Provide consultative recommendations on customer segments to maximize campaign performance.
• Prepare targeting files for Media Planners to ensure accurate campaign execution.
• Insights & Advisory.
• Act as the subject matter expert on customer segmentation and campaign targeting.
• Advise suppliers on whether their desired audience is relevant and feasible based on data insights.
• Share recommendations to improve targeting strategies and campaign ROI.
• Campaign Evaluation & Continuous Improvement.
• Develop post-campaign evaluation reports and identify opportunities for enhancement.
• Co-present evaluation findings with Sales Leads to suppliers and retailers.
• Address follow-up questions from initial evaluation presentations.
• Continuously refine evaluation methodologies to improve accuracy and impact.
• Collaboration & Documentation.
• Work closely with Sales Leads and Media Planners to ensure seamless campaign delivery.
• Maintain accurate documentation of targeting and evaluation processes for transparency and reporting.
• A LITTLE BIT ABOUT YOU.
• You are analytical, consultative, and passionate about helping clients succeed through data-driven decisions. You have a strong understanding of consumer behavior and can confidently advise whether campaign objectives and target audiences make sense. You thrive on turning insights into actionable strategies and enjoy collaborating with cross-functional teams to deliver measurable results. Detail-oriented and proactive, you ensure every campaign is optimized for success.
• Minimum Bachelor s Degree is required; specialization in Marketing, Business, or Analytics preferred.
• Minimum 5 years of working experience in customer success, campaign analytics or CRM targeting (retail or FMCG preferred).
• Proven track record of achieving revenue targets and managing high-value accounts.
• Strong analytical and consultative skills with proficiency in segmentation tools and data platforms.
• Gain the trust of everyone involved in assigned projects.
• Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams and be able to navigate through conflicting opinions.
• Effectively influence team members to complete their tasks on time and follow project management guidelines/channels.
• Excellent communication (written and verbal) and presentation skills, as well as the ability to communicate effectively at all levels within the organization.
• Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired.
• Ability to properly scope requirements, identify tasks, and determine the level of effort.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Salesforce, Creativity, English

ประเภทงาน:

งานประจำ

• Drive Up Front Customer Alignment & Goal Setting.
• Participate in internal handover meetings to understand the account plan and customer context.
• Co develop Customer Success Plans with key stakeholders, outlining KPIs, success metrics, and program design.
• Establish clear expectations on engagement models and communication cadence.
• Ensure Early Adoption & Usage.
• Align with deployment teams to ensure a smooth launch.
• Proactively check in after go live to encourage early adoption and share relevant best practices.
• Manage Ongoing Customer Health.
• Monitor key usage and performance metrics; intervene early when indicators fall below target.
• Lead recurring business reviews focused on progress, insights, risks, and opportunities for improvement.
• Partner with customers to reinforce alignment to success objectives and value realization.
• Renewals & Expansion.
• Identify and qualify cross sell and upsell opportunities in close partnership with the Sales Executive.
• Proactively manage retention risk by identifying issues early and supporting mitigation plans.
• Support Sales Executives with renewals by coordinating activities and providing relevant account insights.
• Maintain accurate sales information and customer updates in Salesforce and other required systems.
• Thought Leadership & Best Practice Sharing.
• Capture and organize thought leadership materials to support commercial teams in customer meetings and events.
• Contribute to improving internal processes, playbooks, and knowledge sharing across the team.
• Proven experience in Customer Success, Account Management, or a related customer facing role..
• Experience in media and/or Travel Intelligence is highly preferred..
• Experience creating and carrying out E2E Customer Success Plans and supporting adoption.
• Good understanding of success metrics, KPIs, and customer health management practices.
• Excellent communication, stakeholder management, and problem solving skills.
• Experience with Salesforce or similar CRM tools.
• A proactive, analytical, and customer centric mindset.
• Clear and effective communication skills for customer-facing interactions and cross-functional collaboration, with proficiency in English.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Receive campaign briefs from Sales Leads and translate them into actionable targeting strategies using Segmentation Studio.
• Assess supplier objectives and validate whether proposed target customers align with campaign goals.
• Provide consultative recommendations on customer segments to maximize campaign performance.
• Prepare targeting files for Media Planners to ensure accurate campaign execution.
• Insights & Advisory.
• Act as the subject matter expert on customer segmentation and campaign targeting.
• Advise suppliers on whether their desired audience is relevant and feasible based on data insights.
• Share recommendations to improve targeting strategies and campaign ROI.
• Campaign Evaluation & Continuous Improvement.
• Develop post-campaign evaluation reports and identify opportunities for enhancement.
• Co-present evaluation findings with Sales Leads to suppliers and retailers.
• Address follow-up questions from initial evaluation presentations.
• Continuously refine evaluation methodologies to improve accuracy and impact.
• Collaboration & Documentation.
• Work closely with Sales Leads and Media Planners to ensure seamless campaign delivery.
• Maintain accurate documentation of targeting and evaluation processes for transparency and reporting.
• A LITTLE BIT ABOUT YOU.
• You are analytical, consultative, and passionate about helping clients succeed through data-driven decisions. You have a strong understanding of consumer behavior and can confidently advise whether campaign objectives and target audiences make sense. You thrive on turning insights into actionable strategies and enjoy collaborating with cross-functional teams to deliver measurable results. Detail-oriented and proactive, you ensure every campaign is optimized for success.
• Minimum Bachelor s Degree is required; specialization in Marketing, Business, or Analytics preferred.
• Minimum 5 years of working experience in customer success, campaign analytics or CRM targeting (retail or FMCG preferred).
• Proven track record of achieving revenue targets and managing high-value accounts.
• Strong analytical and consultative skills with proficiency in segmentation tools and data platforms.
• Gain the trust of everyone involved in assigned projects.
• Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams and be able to navigate through conflicting opinions.
• Effectively influence team members to complete their tasks on time and follow project management guidelines/channels.
• Excellent communication (written and verbal) and presentation skills, as well as the ability to communicate effectively at all levels within the organization.
• Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired.
• Ability to properly scope requirements, identify tasks, and determine the level of effort.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Finance, SAP, Procurement

ประเภทงาน:

งานประจำ

• Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
• Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
• Build trusted executive relationships and earn trusted advisor status with customers ...
• Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans.
• Act as primary point of escalation for customers account issues.
• Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services.
• What you ll bring.
• 8+ years experience in either Sales, Pre-Sales, Services or Solution/Product Management.
• 8+ years experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions or as a practitioner.
• Strong executive presence and relationship building skills, particularly with finance and procurement leaders.
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred.
• Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• Proven ability to handle difficult customer situations and discuss challenges with customer executives.
• Commercial/deal support skills.
• Relationship-driven mindset with excellent verbal and non-verbal communication skills.
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions.
• Ability to apply risk-mitigation strategies to customer situations.
• Bachelor's degree or equivalent required.
• MBA or related post-Bachelor qualification is preferred.
• Professional Skills.
• Business Acumen.
• Complex Problem Solving.
• Effective Communication.
• Customer Orientation.
• Establish Trust.
• Influencing Skills.
• Following SAP Solution Skills are preferred.
• O Planning & Consolidation (SAC-Planning and Group Reporting).
• O Treasury & Cash Management (including Cash management).
• O Billing, Revenue & Innovation management (BRIM).
• O Global Trade & Tax.
• O Governance Risk and Compliance (GRC).
• Role Specific Skills.
• Customer Value Journey Alignment.
• Account Governance.
• Account Strategy.
• Customer Success Management.
• Customer Retention.
• Solution Adoption Strategy.
• Customer Expansion.
• Relationship Building.
• Technology Solution Adoption.
• Overcoming Objections.
• Finance and Spend Management Domain Expertise.
• Procurement Process Optimization.
• BSO2X.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

SAP, Microsoft Azure, Web Services

ประเภทงาน:

งานประจำ

• You will proactively partner with customers to sustainably increase consumption of SAP BTP services, and coordinate activities with the Account Team.
• You analyze the big picture, have expertise with digital transformation, and coach on technical and business architectures.
• You are the primary SAP BTP strategic point of contact and will orchestrate success resources across SAP and customers, as described in the SAP BTP engagement model.
• You will analyze your customer s technical needs and execute consumption plans for your assigned customers.
• You will provide recommendations and prepare the customer to make the best use of the solution, in alignment with SAP strategy and roadmap.
• You will be a voice of the customer to internal SAP stakeholders.
• You will work with colleagues from a broad variety of groups such as Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.
• A BTP-CSP Advisor may also be assigned to fulfill a customer s premium subscription services.
• Our Team.
• We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued.
• The SAP Business Technology Platform CSP team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices, utilizing communication platforms to answer each other s questions, and bringing an entrepreneurial spirit to the mission of driving SAP BTP consumption growth together. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences.
• Role Requirements.
• You have 4-6 years of experience working in the IT Industry. Your background could be Software Engineering, Solution Management, Project/Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, Consulting, etc.
• You have deep understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions.
• You have foundational knowledge of public cloud platforms and providers (e.g. Microsoft Azure, Amazon Web Services, Google Cloud, etc.) Certifications in enterprise architecture are a plus.
• You have great communication and presentation skills. Familiarity with design thinking methodology is a plus.
• You can navigate complex organizational dynamics both internally at SAP, as well as externally with customers and partners.
• You can continuously learn and adapt to the unique business and cultural practices of each region/country.
• You have a focus on customer service mindset and customer empathy.
• You have a passion for learning new technologies and enjoy problem solving.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ทักษะ:

Industry trends, Express, Problem Solving

ประเภทงาน:

งานประจำ

• Develop and complete the customer success strategy for trading desktop users, desk heads and application owners across multiple accounts within the ASEAN region.
• Own customer health, adoption metrics, renewals and execution of customer success plans.
• Delivering highly engaging customized product demos based on user workflow and their requirements.
• Partner with sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities and renewals.
• Provide insights to Market Development, Customer Operations and Customer Proposition on customer experience and industry trends to drive the voice of the customer in business strategy.
• Proactively engage and build deep relationships with key customer stakeholders to advise engagement strategy and build & advocates.
• Participate in industry events alongside the team to champion networking, brand presence, and stay up to date on industry trends.
• Contribute to overall vision and strategy of the Customer Success Management Group.
• Develop innovative ways of engaging and contributing to customers and businesses through LSEG products and services.
• Experience and Skills: Experience in client facing roles such as account management and/or relationship management roles across the Trading Workflow.
• Good financial markets knowledge ideally.
• Experience in on-boarding, set up, training/product demos, resolution and customer concern of issues, client retention.
• Able to use data to make decisions, understand /interpret data sets to analyse trends, simplify sophisticated problems and express themselves thoughtfully.
• Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals.
• Excellent communication and presentation skills with ability to flex style depending on audience (C-Level / Leadership / Team.
• Ability to adapt in a fast-paced environment and rapidly- changing market.
• Proactive and positive demeanour and has an approach to increase customer happiness and deepen relationships and possess a solution-oriented demeanour to help customers deliver on their business objectives.
• Proven record and passion for driving outcomes.
• Qualifications University / college degree preferred.
• Excellent Service-minded.
• Analytic skill, problem solving skill.
• MS Office (Excel VBA is an advantage).
• Programming/API skill preferred.
• Proactive approach.
• Strong customer relationship skills.
• Able to work individually and as a team.
• Presentation skills (verbal & written).
• Strong social skills.
• Ability to coordinate and complete a sales plan.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mandarin, English

ประเภทงาน:

งานประจำ

• Bachelor's degree holder is required.
• Minimum 2 years of working experience is a Must.
• Fluent in Taiwanese Mandarin (spoken and written).
• Good command of English for internal communication.
• Previous experience in customer service, call center, or similar roles preferred.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computer systems and CRM tools is a plus.
• Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
• Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
• Identify customer needs and offer appropriate solutions or alternatives.
• Maintain accurate records of interactions and transactions in the system.
• Escalate complex issues to the appropriate departments when necessary.
• Meet performance targets related to response time, customer satisfaction, and quality metrics.
• Contribute to continuous improvement by providing customer feedback and suggestions.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.Role Overview.
• The Solution Account Lead (SAL) is a strategic leader who combines deep SAP expertis ...
• Account Ownership & Strategy: Serve as the SAP Finance and Spend Management owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and broader account plans by account team.
• Drive End-to-End Customer Value Journey with Domain Expertise: Provide solution area domain expertise and thought leadership to understand and address high-priority business challenges. Lead end-to-end process mapping and the customer value journey, owning the transformation roadmap for SAP Finance and Spend Management.
• Pipeline & Opportunity Management: Identify and develop new business opportunities within existing accounts, contributing to pipeline growth and revenue targets.
• Product Success & Innovation: Drive go-to-market for new products, engage early with customers, validate solutions, and influence the product roadmap. Lead AI and innovation initiatives (e.g., BDC, Knowledge Graphs, scalable PoCs, Joule agents).
• Enablement, Demos & Prototypes: Support solution advisors to ensure demo system readiness and manage enablement programs. Collaborate with Demo & Learning teams to provide updated assets and trial environments as part of scalable enablement programs as well as customized demos, POCs and prototypes with customer specific data.
• Value Proposition & Executive Engagement: Collaborate with value advisors to create compelling narratives articulating ROI, value leakage and competitive advantages. Conduct strategic discovery, run value leakage, AOTP workshops and deliver persuasive pitches with ways of solving distinct customer business/buying-center challenges to accelerate executive buy-in and drive demand independently of RFPs.
• Commercial Negotiations: Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth.
• Adoption & Consumption: Support Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&D adoption teams to ensure successful delivery of solutions and services, monitoring outcomes and driving continuous improvement to maximize customer value.
• Customer Success & Field Impact: Own SAP Finance and Spend Management deal cycles, renewals, enablement, and executive engagement. Elevate customer discussions to prioritize investment and drive measurable outcomes.
• Relationship Building & Governance: Drive C-suite engagements and Buying Center Alignment by fostering long-term high-value relationships and convert executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders focused on solution adoption, innovation, risks and opportunities.
• Ecosystem & Partner Engagement: Own relationships with strategic consulting partners (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY) to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions. Maintain direct, high-quality relationships with partner account leads.
• Collaboration & Orchestration: Align closely with Sales, Product, and Marketing to ensure SAL impact is fully integrated into the go-to-market engine with tailored GTM approach. Drive joint accountability and coordination across internal stakeholders for maximum market impact.
• Competitive & Industry Expertise: Maintain deep technical and functional knowledge across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.
• Bachelor s degree in Business, Marketing, Information Technology, or related field.
• Management consulting type profile with 10-15 Years Industry or Practitioner experience; Executive relationship building skills with proven C-suite influence.
• B2B enterprise experience with multi-stakeholder SaaS cycles, plus top-tier consulting and deep industry expertise.
• Proven experience in account management, solution sales, or customer success roles.
• Strong understanding of solution sales, customer value realization, and account planning methodologies; Expansion selling track record (account growth).
• Deep SAP and domain expertise, with strong understanding of AI and innovation trends.
• Maps value levers and tell a quantified ROI storytelling and compelling business case creation
• Strategic thinking, business acumen, relationship building and client advocacy skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to work collaboratively in a matrixed environment and influence without direct authority.
• Analytical mindset with a focus on problem-solving and continuous improvement.
• 12 plus years experience in a quota carrying role
• 4 plus years domain experience in applicable sub solution area domain either from related industry or consulting (Spend management solutions).
• Why This Role Matters.
• The SAL is pivotal in shaping SAP s market leadership by delivering transformative solutions, driving innovation (especially in AI), and orchestrating value across the customer lifecycle. This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth.
• BSO2X.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, YouTube

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
• 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience using Google and YouTube advertising solutions.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Staff and direct a sales team, providing leadership to achieve maximum profitability and growth in line with Honeywell s vision and strategic objectives.
• Establishing and owning the plans and strategies aimed at serving and expanding the customer base in their respective area.
• Recruit, train, appraise, motivate and set standards of job performance for the individuals within the sales team.
• Serve as a regional executive sponsor of Honeywell by maintaining customer contacts and relationships at senior levels in support of account managers and account strategies.
• The team reporting to this role is the primary customer interface responsible for the development of new business and new relationships in pursuit of growth for Honeywell. The team disseminates key messages, initiatives, and information on the value Honeywell brings to assigned customers, opportunities, and solutions.
• The position holder understands the target customer s business, drivers, and organization, and an understanding of the value that Honeywell brings to them. Moreover, the Team this role leads acts as a business partner with potential customers, establishing relationships & maximizing the business potential for both parties.
• Business Relationships: Leverages relationships with the customer in support of local sales strategies; Uses internal and external relationships to accurately assess potential barriers, to allocate resources necessary for change initiatives, and to aid the team to cross political boundaries.
• Sales Process: Build and motivate a sales team to cultivate and deliver results; Manage resources to maximize results from identified sales opportunities; Provide consultative support for building value propositions for Honeywell solutions; Manage a set of customer contacts and support account manager in their role as customer s ambassador/ advocate; Maximize competitive wins and serve as a consultant to account manager on negotiations; Lead territory and account growth planning and sales forecasting processes.
• Customers: Industrial customers in the process industries; 4-10 account managers, 50-75 customers typically; Internal resources and functions that interface with sales.
• People Management: Attract, mentor, coach and develop team members in support of sales excellence; Manage, prioritize deployment of personnel and resources to match branch requirements; Motivate the team by creating a climate in which people do their best; Provide strategic vision to the team; Effectively interact with Honeywell senior management.
• Sales Process: Continuously identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account; Manage and build customer contacts, serving as the Honeywell s ambassador in the marketplace. Focal point for relationship strategies, account and sales plans, proposal strategies, and contract negotiations, for pursuits in play.
• Minimum of 15 years direct or indirect sales experience and 5 years of sales management experience.
• Customer engagement at senior levels; building long-term strategic and executive relationships.
• Cross selling and consultative selling - experience with collaborating across both client and own organization to drive a One-Honeywell approach.
• Commercial expertise and experience.
• Key Success Factors.
• Ensure the Development of Country, Territory and Account, Plans and Strategy for Growth.
• Relationships and Account Development with new and existing customers (direct sales).
• EPC specific value proposition and marketing plan.
• Pursuit plans and annual customer facing business reviews.
• Growth in the form of new customers and new opportunities at new or existing sites.
• A sales team that achieves maximum profitability and growth in line with Honeywell's vision and strategy.
• Revenue and margin above set quota in support of Annual Operating Plan.
• Accurate forecast of revenue and growth opportunities.
• The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950 s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rmG0eKLk.
• Discover More.
• Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There s a lot for you to discover. Our solutions, our case studies, our and so much more.
• Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
• For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
• If a disability prevents you from applying for a job through our website, e-mail [email protected] No other requests will be acknowledged.
• Copyright 2024 Honeywell International Inc.
• Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

ทักษะ:

Research, Salesforce

ประเภทงาน:

งานประจำ

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives.
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
• Share Salesforce value proposition for existing and/or new customers.
• Drive growth within an existing assigned account.
• Required Qualifications:Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in within the public sector space in Thailand.
• Research and Discovery: Uncovers a prospect s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
• Preferred Qualifications:Excellent interpersonal and communications skills.
• Experience selling business applications to the public sector space in Thailand preferred.
• Sales Methodology Education.
• Ability to develop cases and service requirements, while crafting and leading strategic alliances.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ทักษะ:

Sales, Procurement, Legal

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in promoting databases solutions or data management software.
• Experience in planning, pitching, and executing a territory business.
• Experience working with C-level executives and cross-functionally across all levels of management.
• Experience managing agreements or partnerships.
• Experience working with internal/external teams, including account teams, technical leads, procurement, and legal, to inventory existing software estate, build cases for transformation with implementation plans, and close agreements.
• Experience supporting executive relationships, and developing new territories/accounts, while ensuring customer success, adoption and expansion.
• Experience with databases technologies and products (e.g., PostgreSQL, MySQL, Oracle, MongoDB, HA, security, etc.) and deployment options in the cloud.
• Experience carrying and exceeding business goals in a sales role.
• Experience working in an overlay sales role.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Database Sales Specialist, you will help us grow our operational database business by building and expanding relationships with new and existing customers. In this role, you will work with customers to deliver business, demonstrate product functionality and provide a comprehensive overview of business use cases. You will lead day-to-day relationships with cross-functional team members, serving as a solution lead within the sales organization. You will lead go-to-market strategies, sales plays, run campaigns, and execute on the opportunities created.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Make databases a leading conversation in sales discussions/account strategy, develop country and segment specific plans for Google Cloud Platform (GCP) database services, and work with sub-region leadership team to define databases pen testing and ramp strategies.
• Build relationships with customers as trusted advisor to understand their business drivers/technology footprint, identify appropriate Google databases solution use cases, manage complex business cycles and influence long-term strategic direction.
• Deliver against quota and achieve strategic business and growth goals while forecasting and reporting territory s business.
• Work with account and cross-functional teams (e.g., sales representative and sales managers, customer engineering, marketing, customer success) to develop go-to-market strategies, generate and progress pipeline, understand the customers, and provide excellent prospect and customer experience.
• Collaborate with partner team to activate database-specific partners, ensure sales teams and customers have access to partners.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Compliance, Automation

ประเภทงาน:

งานประจำ

• Collaborates with stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective cloud solutions.
• Viewed as a trusted technical advisor to the client and ensure technical solutions will accomplish the client's objectives.
• Designs and architects less complex cloud-based systems, ensuring high availability, scalability, performance, and reliability.
• Provides pre-sales technical support and know-how in analyzing client requirements, in conjunction with the client s current collaboration capabilities.
• Assesses existing systems and develop migration strategies to transition on-premises applications and infrastructure to the cloud.
• Designs integration solutions to enable seamless data flow between cloud and on-premises environments.
• Defines and implements security best practices and compliance standards for cloud-based systems.
• Supports the development and maintain cloud governance frameworks, policies, and procedures.
• Provides support to development teams to ensure adherence to cloud architecture standards and best practices.
• Develops or produces the technical design document to match the solution design specifications.
• Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses.
• Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
• Influences and guides members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
• Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
• On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
• Serve as a subject matter expert on cloud technologies and architectures.
• Collaborate with cross-functional teams, including developers, operations, and project managers, to ensure alignment of technical solutions with business objectives.
• Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.
• Demonstrates good client engagement skills coupled with technical consulting aptitude.
• Understanding of the vendor s products business and technology positioning.
• Ability to collaborate and communicate effectively with team members, contributing to their success.
• Broad product knowledge integrated with technology understanding.
• Good knowledge of cloud architecture patterns, including microservices, serverless computing, containers, and hybrid cloud deployments.
• Proficiency in cloud infrastructure technologies, such as virtual machines, storage solutions, networking, and load balancing.
• In-depth understanding of cloud security principles, including identity and access management, encryption, and compliance frameworks.
• Familiarity with IaC tools and frameworks such as Terraform, AWS CloudFormation, Azure Resource Manager, or Google Cloud Deployment Manager.
• Understanding cloud design patterns, microservices, serverless computing, containers, and hybrid cloud deployments.
• Multi-faceted knowledge such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or other providers, understanding the specific services offered by each platform, including compute, storage, databases, networking, and security.
• Understanding of cloud networking concepts, including virtual networks, subnets, routing, load balancing, and firewall configurations.
• Knowledge of VPNs, VPC peering, and hybrid connectivity options between on-premises and cloud environments.
• Knowledge of identity and access management (IAM), encryption, data protection, secure network configurations, and compliance frameworks such as GDPR, HIPAA, or PCI-DSS.
• Proficiency in cloud storage solutions such as Amazon S3, Azure Blob Storage, or Google Cloud Storage.
• Understanding of different database options including relational databases (e.g., Amazon RDS, Azure SQL Database) and NoSQL databases for example, Amazon DynamoDB, Azure Cosmos DB).
• Knowledge of cloud monitoring and management tools such as AWS CloudWatch, Azure Monitor, or Google Cloud Monitoring.
• Familiarity with DevOps principles and practices, including continuous integration and continuous deployment (CI/CD).
• Knowledge of integration technologies such as API gateways, messaging queues, and ETL (Extract, Transform, Load) processes Basic understanding of key vendor subscription models such as Cisco EA 3.0.
• Bachelor's degree in information technology, computer science or information systems or related field.
• Vendor product, sales and technology certifications.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect or Google Cloud Certified - Professional Cloud Architect.
• Moderate level technical experience within a large scale (preferably multi-national) technology services environment.
• Moderate level experience as a Cloud Technical Architect or a similar role, designing and implementing cloud architectures for complex systems and applications.
• Moderate level experience in designing, implementing, and managing cloud-based solutions, preferably using leading cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Moderate level experience in project management methodologies.
• Moderate level experience with major cloud platforms.
• Moderate level experience with serverless computing platforms like AWS Lambda, Azure Functions, or Google Cloud Functions.
• Moderate level experience with automation and orchestration tools like Ansible, Chef, or Puppet to streamline the provisioning, configuration, and management of cloud resources.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ทักษะ:

Research, Salesforce, English

ประเภทงาน:

งานประจำ

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives.
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
• Share Salesforce value proposition for existing and/or new customers.
• Drive growth within an existing assigned account.
• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Thailand market..
• Research and Discovery: Uncovers a prospect s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses..
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions..
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom)..
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools..
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success..
• Language: Fluency in written and spoken English and Thai..
• Excellent interpersonal and communications skills.
• Sales Methodology Education.
• Ability to develop cases and service requirements, while crafting and leading strategic alliances.
• LI-Y.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ทักษะ:

Legal, Risk Management, SAP, English

ประเภทงาน:

งานประจำ

• Provide leadership in business review, pipeline and Forecast meetings.
• Provide proactive financial advice and oversight in contract negotiations and deal structuring for strategic opportunities to increase profitability and revenue.
• Ensure effective and efficient deal support, based on relevant deal segmentation with the respective interaction to the Sales and Services organizations (strategic deal management and deal desk).
• Orchestrate business support teams (Legal and Contracting, Revenue Recognition, Pricing, Financing, Collections, Credit Management and Risk Management) to ensure effective and efficient deal support.
• Contribute to the achievement of cash collection targets internally and externally.
• Align and share best practices with Operations Teams and the SAP CFO community.
• Design, implement and maintain business and payment models in partnership with third party financing companies across the region, to support direct and indirect business.
• Ensure quality of business, aligning with customer success and SAP strategies.
• Be a change agent and voice of reason to weed out ineffective partners, advise the business on problem customers, etc.
• Ensure all deals in the country are completed at the highest of ethical and professional standards. Adhering to all SAP policies and programs.
• Direct Engagement with Key Customers & Partners.
• Represent SAP as the executive sponsorship for certain customer accounts.
• Build strategic networks to sell/demonstrate the advantages of the SAP portfolio to the CFOs in the market, including public speaking.
• Showcase SAP runs SAP , Innovative Solutions as well as Shared Services Model and SAP Finance Transformation story in general.
• Build and maintain a relationship with select peers across the customer and partner landscape to help influence situations to SAP interest.
• Accountability for the Financial Planning & Analysis.
• Provide strong analytical and management input (based on macro-economic, industry and internal data for the country/ market unit).
• Provide proactive financial advice and solutions for strategic direction and insight on opportunities/process improvements to increase profitability and revenue and to identify efficiency and growth opportunities.
• Be actively involved in the development and implementation of the go-to-market processes and structures.
• Being a delegate to the Market Unit CFO, have a dedicated focus on expense items&rdquo.
• Ensure Market Unit stakeholders have a realistic view of the forecast and potential landing zone on top-line and effectively provide a perspective on upsides and risks within and outside the forecast to follow a no surprises approach&rdquo.
• Drive cost optimization and management of expenses approach in line with the company guidance and policies.
• Act as the Representative for Governmental Bodies and Auditors.
• Abide by the rules of corporate governance as well as country specific regulatory tasks.
• Coordinate responses to matters raised by internal and external auditors to ensure timely resolution.
• Ensure Compliance and Governance within the Organization.
• Act as a voice of conscience of the company.
• Ensure compliance and safeguards the Company s trust and reputation.
• Be the local counterpart and orchestrator for GFA organizations (for example for Global Facility Management, Global Shared Services organization, etc.) and local affairs, - be responsible for any local adaptations of global policies and the delegate Delegation of authority (DOA) to the Market Unit CFO.
• Provide strong oversight around business quality from a compliance/governance standpoint and be willing to challenge positions, models and specific transactions, if warranted. Call out practices and business that seems to be a concern and ideally prevent these from occurring.
• Guide/coach the country MD on overall governance as well as act as a sounding board on downstream issues that could emanate, to provide a realistic view on implications of decisions.
• Leadership for all F&A Employees in the Respective Entity.
• Inspire team members and create a winning team.
• Provide inputs on GFA Strategy and drive execution at country level.
• Provide local functional leadership to local teams of global internal organizations.
• Act as the main interface for all parts of the LoB GFA (Shared Service Center, especially for the Chief Accounting Organization and the COEs).
• Develop existing talents and prepare for tomorrow through training and upskilling talents within extended finance team.
• EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES.
• Highly developed Leadership skills.
• A relevant professional qualification i.e. CPA or equivalent or a master s or similar degree in accounting, business administration or economics related studies or an MBA.
• Develop great teams.
• Drive innovation.
• Simplify.
• Strategic thinking.
• Ability to drive transformation.
• Highly developed influencing ability.
• Customer Centricity.
• Highly developed coaching skills.
• Act as a trusted advisor to leaders and employees.
• Excel in a very fast-paced environment.
• Knowledge of SAP financial processes & systems.
• Knowledge of corporate financial governance, policies and guidelines.
• Knowledge of local GAAP and local legal F&A requirements is a plus.
• Fluency in Business English.
• WORK EXPERIENCE.
• A minimum of 10 years of Finance experience in FP&A, controlling, accounting audit or related function.
• Certified Public Accountant (CPA).
• Relevant work experience in Thailand is a strong plus.
• Fluency in English, both spoken and written, is an absolute must as well as Thai language.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ทักษะ:

Procurement, Negotiation, Problem Solving

ประเภทงาน:

งานประจำ

• Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client.
• Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
• Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration.
• Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level.
• Working as a core member of a virtual account team and orchestrating cross-account internal governance.
• Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics.
• Engagement governance, executive reporting & presentations,.
• Gain or have previous experience in design, implementation, and change management projects.
• Facilitation, negotiation, and de-escalation skills.
• EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES Bachelor s degree, or equivalent tertiary study.
• 0-3 years' work experience with customer facing roles.
• Team player with ability to work independently and take ownership of assigned tasks.
• Good listener with excellent communication skills, empathetic, collaborative.
• Resourceful self-starters with strong interpersonal skills who are eager learners.
• Interested in technology, innovation, and how digital platforms can solve business challenges.
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure.
• EXPECTATIONS AND TASKSLearn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications.
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements.
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training.
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes.
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations.
• Build and maintain relationships with internal and external stakeholders.
• Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants).
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment.
• Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer.
• Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers.
• WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
• SAPNextGen.