เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Contact customer to get cargo information and inform booking confirmation to customer.
• Create HAWB into Daily planning and UFS.
• Cooperate with transportation team for pick up cargo as customer 's instruction.
• Send Pre-alert to destination office and attach shipping document.
• Avoid and reduce any extra cost by human error.
• Must carefully use company asset and in good maintenance.
• Education: Bachelor s Degree in Business, International Business or related fields.
• Year of experience: 1-5 years experienced in Air Freight.
• Other qualification: Good command of English, both of written and spoken.
• Able to operate PC and Microsoft Office.
• Immediate or quick to start working is preferred.
• Work location: HQ (Ratchadaphisek), Near Lat Phrao Station (MRT Blue Line, BTS Yellow Line).

ประเภทงาน:

งานประจำ

• ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
• ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
• ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
• บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
• ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
• ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
• ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
• รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ.

ประเภทงาน:

งานประจำ

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล.
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น.
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ.
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง.
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม.
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

ประเภทงาน:

งานประจำ

• ให้ข้อมูลตามข้อสอบถาม รับเรื่องร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาให้แก่ลูกค้าโดยประสานงานกับหน่วยงานที่เกี่ยวข้องตามที่กำหนดไว้.
• สร้างความพึงพอใจให้แก่ลูกค้าต่อการบริการ.
• ปริญญาตรี ทุกสาขา.
• สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
• มีประสบการณ์ในงานบริการ, ลูกค้าสัมพันธ์ อย่างน้อย 1 ปี.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Microsoft Office, Problem Solving, Procurement, Purchasing, Salesforce, SAP, ERP, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via phone, email, or other communication channels.
• Customer procurement and sales order execution; verify data on customers' PO and proceed transaction into ERP System, then release on-line the Delivery order to warehouse for distribution by ensuring a fast stock turnover and a continued reduction of stock/working capital.
• Collaborate with internal teams to address customer needs.
• Coordinate the operational staff at the Warehouse & Logistics function on supply chain management issues, maintains a service level agreement to assist Commercial and BU.
• Maximizes customers' satisfaction by taking immediate action or prevent/reduce complaints, and handle products/price-related questions and pass on to the commercial team. Salesforce system to be adopted.
• Resolve customer complaints and escalate complex issues when necessary.
• Maintain and update customer records in the system.
• Follow up on customer requests and ensure timely resolution.
• Coordinates with Planning & Purchasing and International Logistics Team to monitor all arrival shipments and meet customers' requirements.
• Meet service quality, productivity, and customer satisfaction targets.
• Telemarketing Service: Interact with current customers by approach/soliciting their PO, or potential customers by answering product and service grounding questions, suggesting information about other products.
• Closely coordinate and communicate customer action plans with Supply Chain & Operations team.
• Meet service quality, productivity, and customer satisfaction targets.
• Other duties assigned by supervisor.
• Education: Bachelor's Degree in any field.
• Experience: 3 years in Customer Service.
• Age: Open.
• Gender: Open.
• Others: SAP / Proficiency in Microsoft Office.
• Good in English proficiency.
• Interpersonal / Communication skills.
• Ability to manage change.
• Systematic & Analytical Thinking.
• Problem Solving & Decision Making.
• Customer Orientation.
• Previous customer service experience is an advantage.
• Brenntag TA Team.

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Play a key role in order delivery core process to ensure the order delivery meet customer requirement and the delivery performance meet target set.
• Daily order processing with transactions accurately and making changes where necessary, in a timely manner from order entry to delivery commitment to customers.
• Coordinate shipping arrangements and ensure shipment is according to the schedule.
• Investigate and respond to every inquiry and complaints from customer regarding company's product and possibly its shipment with a thorough and speedy coordinate & resolve.
• Provide efficient analyses to help identify and communicate trends and drivers to the business to management.
• Ensure that the company's customer master data is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed.
• Enhance customer satisfaction, gain customer trust as reliable supplier and establish long-term business relationship.
• Support assistant manager-customer service and supervise team members as a senior level.
• Coordinate and follow ISO, BRC and internal control, support audit surveillance on quality process flow.
• Keep on developments in customer service by attending to meetings and training courses.
• Bachelor's degree Business administration, business or related fields with 5-7 experienced in customer focus, support, services, Sales.
• Able to multitask, excellent time management and prioritization skills.
• Able to analyze sales data and related statistics and translate results into positive customer experience and resolution.
• Knowledge of quality system, excellence level of English and self-motivated and self-directed.
• Good problem solving, people skills and high level of creativity.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Recruitment, SAP, English

ประเภทงาน:

งานประจำ

• We are seeking a dedicated.
• Sales & Customer Service.
• professional to join Schaeffler Manufacturing (Thailand) Co., Ltd. in Chon Buri on a.
• full-time basis. This role is pivotal in driving customer satisfaction and revenue growth by bridging the gap between our customers' needs and our product offerings. You will be responsible for managing customer relationships, processing sales inquiries, and providing exceptional service that strengthens client loyalty and supports the company's commercial objectives. This position offers the opportunity to make a direct impact on customer experience whilst contributing to the overall success of our sales division.
• Support Sales and Customer for any propose related documentation.
• Oversee daily customer service operations to ensure timely and accurate support (submit quotation, issue order confirmation, ensure accurate pricing in customer's Purchase Order, issue Delivery Note to warehouse and follow up, generate invoice and prepare all related documents for goods collection/delivery, etc.).
• Attend and respond to customer needs or enquiry in a professional manner.
• Ensure seamless coordination between Customer, Sales, Operations, and 3PL to maintain high service levels.
• Manage order entry, allocation, stock confirmation, delivery scheduling, and invoice accuracy.
• Work closely with Sales, Operations, Supply Chain, and Finance teams to resolve issues and improve end-to-end customer experience.
• Manage complex customer issues and escalations effectively.
• Cooperate with the sales, supply chain and logistics teams to coordinate order fulfillment, delivery scheduling, and issue resolution, with a focus on customer satisfaction and cost efficiency.
• Investigate and resolve customer issues or complaints by effectively liaising with relevant departments.
• Implement initiatives to enhance overall customer satisfaction and retention.
• Monitor KPIs and drive continuous improvement.
• Provide regular reporting on order status, fulfillment performance, and customer feedback to relevant internal stakeholders.
• Other tasks assigned by superior.
• Degree in Business Management or Logistics or related field.
• 3-5 years of experience in Customer Service & SCM role handling international business.
• Independent, meticulous and team player.
• Good command of English (written and spoken).
• Good communication and coordination skills.
• Experience in automotive and multinational company environment is preferred.
• Experience in SAP systems.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Proven experience in sales, customer service or a related customer-facing role, ideally within a manufacturing or industrial environment.
• Strong interpersonal skills with the ability to build rapport and maintain professional relationships with diverse customer bases.
• Proficiency in using computer systems, CRM software and Microsoft Office applications.
• Demonstrated ability to manage multiple customer inquiries simultaneously whilst maintaining quality service standards.
• Problem-solving mindset with a customer-centric approach to resolving issues and challenges.
• Organizational skills and attention to detail, particularly when handling orders and documentation.
• Ability to work independently as well as collaboratively within a team environment.
• Sales acumen and understanding of basic sales processes and customer lifecycle management.
• Flexibility and willingness to adapt to changing business needs and priorities.
• Apply now.
• If you are a motivated sales and customer service professional ready to make a meaningful contribution to our team, we encourage you to submit your application. Please send your CV and a cover letter detailing your relevant experience to our recruitment team. We look forward to hearing from you and exploring how you can contribute to Schaeffler's continued success in Thailand.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Import / Export, English

ประเภทงาน:

งานประจำ

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Position Purpose: Provide support to the Maritime Logistics Manager to drive business growth, efficiency, and overall profitability. Deliver exceptional service standards to customers to maximize client satisfaction and retention. Proactively identify and capitalize on sales opportunities to increase top-line revenue for the ML division. Maintain high accuracy and timeliness in handling all import/export shipping documentation and operational p ...

ทักษะ:

Microsoft Office, Data Analysis, Recruitment, English, Thai

ประเภทงาน:

งานประจำ

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others - advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.
• Learn Satit Pattana School (LSP) is the first school under the care of LEARN Corpora ...
• Position Overview.
• An Senior Admissions officer, supporting the recruitment and enrollment of new students into the school. This position serves as the first point of contact for prospective families, providing personalized guidance throughout the admissions process while ensuring a positive and professional experience. The Admissions Officer is responsible for a strong focus on sales performance and customer satisfaction, maintaining accurate records, organizing recruitment events, and working closely with other departments to support the school's enrollment goals.
• What You'll Drive.
• Serve as the primary contact for prospective parents and students, providing clear and professional information about the school's curriculum, culture, and admissions process.
• Manage the end-to-end admissions process, including inquiry handling, application intake, scheduling interviews/assessments, issuing offer letters, and guiding successful candidates through enrollment.
• Coordinate and lead school tours, open houses, and orientation sessions for prospective families.
• Maintain and update applicant records in the admissions database and generate regular reports for leadership.
• Collaborate closely with the marketing team to develop outreach initiatives, such as events, promotional materials, digital campaigns, and school fair participation.
• Ensure all admissions documents and communications are accurate, timely, and aligned with school policies.
• Build strong relationships with parents, students, staff, and external partners to ensure a positive admissions experience.
• Provide support in organizing school-related events or activities that promote community engagement and student recruitment.
• Having data analysis skills and be able to use data to understand and analyze customer behavior.
• What You'll Bring.
• Bachelor's degree in Business, Marketing, Communication, or a related field.
• Prior experience in admissions, customer service, or school administration is preferred.
• Excellent verbal and written communication skills in both English and Thai (or other applicable languages).
• Friendly, confident, and professional demeanor with strong interpersonal skills.
• Highly organized, detail-oriented, and able to multi-task under pressure.
• Proficiency in Microsoft Office and Google Workspace; familiarity with CRM or admissions software is a plus.
• Understanding of international education systems and multicultural environments is an advantage.
• Possessing strong management and organizational skills.
• Comfortable working in a target-driven environment, able to take on challenges and perform well under sales pressure.
• Ability to work in a fast-paced environment and handle stress effectively.
• Work schedule: Monday to Saturday, from 08:00 to 17:00. Saturday is paid as overtime.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounts Receivable, Flowaccount, CPD License, Accounting, Data Entry, Taxation, SAP, ERP, Thai

ประเภทงาน:

งานประจำ

• Bangkok, Bangkok, Thailand.
• สมัครงาน.
• หรือแนะนำผู้อื่น.
• ตำแหน่งที่เปิดรับ.
• ATS - Sales & AR Officer.
• รายละเอียดตำแหน่ง ATS - Sales & AR Officer.
• Verify revenue from all payment channels, including cash received at stores, delivery platforms, and online channels.
• Understand the end-to-end receipt process to ensure accurate documentation and proper accounts receivable clearance.
• Reconcile incoming payments from bank statements against daily sales reports from branches, customers, and online channels, and ensure correct preparation of Receive Vouchers.
• Communicate and coordinate with sales and operation team to resolve any discrepancies or issues related to cash collection.
• Issue tax invoices and credit notes in accordance with Thai Revenue Department regulations, and ensure accurate accounting entries.
• Prepare and monitor the Accounts Receivable Aging Report, investigate overdue balances, and follow up with customers to ensure timely payments.
• Coordinate with the sales and operation team in response to customer requests for tax invoices or to resolve any invoice-related issues promptly.
• Ensure accurate and consistent data entry into the ERP system.
• Support preparation of sales-related reports and share data with relevant departments.
• Perform other tasks as assigned by Transaction service - manager.
• Thai Nationality only.
• Age between 23-30 years.
• Bachelors Degree or higher in Accounting.
• Holder of a valid CPD license, if any.
• Over 0-1 years of experience in Accounting, preferably in related businesses (FMCG, F&B industries).
• Proven knowledge of accounting regulations, practices, and standards (TFRS) with strong understanding of local taxation regulation.
• Having experience or knowledge in ERP system: (e.g. SAP, SAP Business One, Flowaccount).
• สมัครงาน.
• หรือแนะนำผู้อื่น.
• แชร์.
• Facebook.
• Line.
• LinkedIn.
• X (Formerly Twitter).
• Whatsapp.
• Email.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounting, Automation, English

ประเภทงาน:

งานประจำ

• Manage unsecured and secured accounts in the system to prevent control flow through of accounts and to achieve targeted recovery on delinquent customers.
• Liaise and contact debtors for follow-up on outstanding as well as encourage timely payments/settlement.
• Ensure that collection actions taken are within corporate guidelines, and collection policies.
• Handle and manage debtors' objections / complaints / issues within a timeframe and provide appropriate solutions when necessary.
• Provide recommendations or feedback from debtors for improvement where applicable.
• Work closely/develop working relationships with other functional teams such as Sales team, Account Receivable and any other division/team, in order to achieve tasked objectives.
• Develop and implement process improvements on operational collections efforts via automation.
• Assis in any ad-hoc tasks as and when assigned by VP, Risk & Group Chief Risk Officer.
• Bachelor or Master's Degree in Accounting, Finance, Business Administration, Economics or any related field.
• At Least 3-5 years of experiences in Credit Collection.
• Acquired an excellent understanding of the business, ideally with an in-depth knowledge of Customer Service Operation / Billing.
• Ability to handle multiple priorities and meet deadlines.
• Good ability to communicate (both written and verbal) in English.
• Self-motivated, Pro-active, result oriented and analytical.
• Good interpersonal and communication skills.
• Able to communicate & conduct presentation at all levels of management.

ประสบการณ์:

10 ปีขึ้นไป

ทักษะ:

Architecture, Recruitment, Negotiation, Automation, English

ประเภทงาน:

งานประจำ

• Our client is a rapidly growing, venture-backed B2B SaaS company headquartered in Bangkok, Thailand, serving thousands of businesses across more than 100 countries. They develop AI-powered software solutions that help organizations streamline critical business processes and are recognized as one of the leading technology companies in the region.
• With a highly international team and a strong engineering culture, the company values innovation, ownership, and collaboration. As they continue expanding globally, the ...
• About the Role.
• Reporting directly to the Chief Technology Officer (CTO), the Head of Security, Trust & Compliance will lead the organization's security, trust, and compliance initiatives. This strategic leadership role oversees Trust & Safety operations, security compliance, IT management, and enterprise security support throughout the customer lifecycle.
• Managing a team of three, you will serve as the primary bridge between security operations and engineering, driving automation projects, strengthening security processes, and ensuring the organization maintains a strong security posture while supporting business growth.
• Trust & Safety.
• Own the end-to-end account verification workflow (KYB) after subscription, ensuring legitimate use of the platform.
• Define and continuously improve fraud detection processes: fraudulent job postings and general abuse and misuse.
• Act as the project manager for fraud detection automation: define requirements, timelines, and deliverables in collaboration with the Engineering team.
• Establish and maintain Trust & Safety policies, escalation paths, and response playbooks.
• Security & Compliance.
• Own and drive SOC 2 Type 2 compliance, including audit preparation, evidence collection, control monitoring, and remediation tracking.
• Orchestrate the penetration testing program end-to-end: vendor selection, scoping, tooling setup, intake of findings into Jira, report negotiation, and remediation coordination with engineering teams.
• Orchestrate the bug bounty program: vendor management, triage workflow, severity assessment coordination, and remediation tracking.
• Own security incident response for non-product incidents (reported data breaches, unauthorized access, credential compromise). Product availability incidents remain with the Engineering Team.
• Proactively identify security risks across the organization and implement mitigation strategies that balance security with operational velocity.
• Sales Enablement.
• Directly answer complex or non-standard questions that require deep knowledge of Manatal's security posture.
• Lead the technical response for security questionnaires, RFIs and RFPs, acting as the subject matter expert to support enterprise sales cycles.
• IT Management.
• Manage the IT function (helpdesk, device management, access control, internal tooling).
• Define and oversee the lifecycle management of all company IT assets, ensuring hardware and software inventory is secure, tracked, and compliant.
• Ensure IT-related policies and operations align with SOC 2 and broader security requirements.
• Culture & Cross-Functional Collaboration.
• Partner with Engineering to scope and prioritize security and trust-related automation projects.
• Provide security input during product and architecture reviews when trust or compliance implications exist.
• Foster a culture of security awareness across all departments through training and clear policy definitions.
• Report on trust, security, and compliance posture to the CTO on a regular cadence.
• 6+ years of experience in information security, trust & safety, or GRC, with at least 2 years in a leadership role within a technology company.
• Hands-on experience owning a SOC 2 Type 2 program (audit preparation, evidence collection, remediation tracking).
• Experience managing external security vendors (penetration testing firms, auditors, or bug bounty platforms).
• Ability to define security and trust workflows and translate them into actionable projects for engineering teams.
• Strong understanding of cloud infrastructure security and web application security.
• People management experience.
• Excellent English communication skills, written and verbal. You will negotiate with vendors, write policies, and interface with clients.
• Technical fluency: you can read a vulnerability report, understand API-level risks, and write requirements that engineers can act on.
• Nice to Have.
• Experience with KYB/KYC processes.
• Familiarity with privacy regulations (GDPR, PDPA, CCPA).
• Professional certifications (CISM, CISSP, CISA).
• Familiarity with compliance automation tools (Vanta, Drata, or similar).
• Background in recruitment technology or HR tech.
• Language Proficiency.
• Fluent in English.
• Social Security.
• Comprehensive health insurance + Telemedicine service.
• 15 days of paid annual leaves (Pro-rated).
• 13 days of national holiday.
• 2 weeks/year to work from anywhere (After probation).
• Monthly new hire & birthday lunches.
• Personal development allowance.
• Working Conditions.
• Full-time position based in Bangkok, Thailand.
• On-site working environment with flexibility to collaborate across global time zones.
• Standard office hours with occasional flexibility depending on business needs.
• Opportunity to work alongside an international, high-performing technology team.
• Learn More About the Company.
• Please send your resume or enquiries to.
• [email protected].
• or connect with us on.
• LinkedIn.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounting, SAP, English

ประเภทงาน:

งานประจำ

• Import Abandonment Cargo.
• Send notice to consignee, advice all costs related for the long stay shipment with referring the period as per UAC procedure.
• Send the same information to Loading port and ask for more information from shippers if any.
• Update Loading port after shipment is cleared.
• Co-ordinate with Sales Dept and Loading port to send back the cargo or send to other country if required by the shipper.
• Ask GVA UAC Dept to open the UAC Themis file if shipment is not cleared or Customs' confiscation.
• Co-ordinate with the terminal and customs officer to destroy cargo or to auction in order to get the empty unit back.
• Negotiate with Terminal to get the best term for storage cost and update to GVA.
• Proceed payment with subcontractor when GVA approved and submit to Payment Advice to Account (On SAP).
• Arrange meeting with customs to seek the solution by monthly, and summarize to management team/ GVA (UAC cases).
• Pre-screen report and Second Arrival Notice weekly report.
• KPI report monthly.
• Monitor ONE vision system and send the weekly report to UAC GVA.
• Create a monthly report for UAC to report to the management.
• Update all UAC record in database.
• Export Abandonment Cargo.
• Send notice and follow the long stay shipment to the shipper after receiving information from the final port of discharge (FPOD) until cargo clearance of Consignee.
• Update FPOD if any information received from shipper.
• Co-ordinate with Sales Dept if the shipper would like to ship the cargo back or send to other country.
• Create a monthly report for UAC to report to the management.
• Update all UAC record in database.
• Import Cargo Damaged Claims.
• Handle for a cargo claims and legal cases based on B/L's clause/principal instruction and acknowledge/reject/settle claim case based on principle's instruction/approval.
• Order survey under GVA's approval and follow up the survey report as per GVA's requirement.
• Co-ordinate with appointed surveyor and consignee for smooth operations.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Open Themis Claim file and upload all files in system.
• Proceed payment of survey invoice after GVA approved PA.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Issue the notice of claim recovery against the responsible party and follow up until close case.
• Update GVA Legal Dept.
• Giving suggestions for all departments related to claim issue / other issues not concerned claims.
• Update all CLAIM record in database.
• Manage for loss BL cases with coordinate with internal/external parties. (Bank and Insurance Guarantee).
• Manage the lawsuit court, coordinate with lawyer, claimant, and principle, finance team through case closed.
• Prepare documents and be testimony of government document/case (Police, Customs, DSI etc).
• Handling of lawsuit case when Court summons put against company.
• To be representative/witness to defence court case.
• Export Cargo Damaged.
• Handle for a cargo claims and legal cases based on B/L's clause/principal instruction and acknowledge/reject/settle claim case based on principle's instruction/approval.
• Inform to shipper after receiving information from transhipments port or from FPOD.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Issue the notice of claim recovery against the responsible party and follow up until close case.
• Open Themis Claim file and upload all files in system.
• Giving suggestions for all departments related to claim issue / other issues not concerned claims.
• Manage for loss BL cases with coordinate with internal/external parties. (Bank and Insurance Guarantee).
• Non-Cargo Claim.
• Update case and all information to GVA and manage the case under principle's instruction.
• Open Themis Claim file and upload all files in system.
• Full Container Mishandling.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Create RF in Themis file once receive the settlement from the responsible party.
• Local Claims.
• Consider Local Claim to present to the management and ask for the approval to absorb to clients at reasonable cost.
• Co-ordinate with Sales/CS Dept, Account Dept and clients for the payment.
• Advice to Sale/CS Dept or client if claimed is rejected from the management.
• Key Stakeholders & Interface.
• External - Customers.
• Internal - Trade Management / Customer Service / Freight Team/ Documentation / Operation / Logistics / Finance & Accounting.
• Internal - MSC Overseas Office.
• Key Experience & Qualifications.
• Minimum Bachelor Degree in any discipline.
• Minimum 1-2 years of experience in service related industry.
• Key Competencies & Skills.
• Strong MS Office software application.
• Strong written & spoken English Skill.
• Good Communication and inter personal skill.
• Customer Orientated.
• Team player.
• Have self -drive and passion to deal with people.
• Able to work independently.
• Self-Initiatives.
• Employee Benefits.
• Annual Leave 15 Days/Year.
• Birthday Leave.
• Fix Bonus + Variable Bonus.
• Provident Fund.
• Group Insurance (Life&Medical).
• Flexible Working Hour.
• Meal Allowance Every Month.
• Glasses Allowance.
• Dental Allowance.
• All application will be treated strictly confidential !.
• Human Resources Department.
• MEDITERRANEAN SHIPPING (THAILAND) CO., LTD.
• MSC Building, 571, Sukhumvit 71 Road, Soi Pridi Banomyong 25, Klongton-Nua, Watthana, Bangkok 10110, Thailand.
• Company Website: https://www.msc.com/ [link removed].

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, English

ประเภทงาน:

งานประจำ

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. This position is i ...