เงื่อนไขการค้นหา

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Job Descriptions: Sustainability Integration Leadership: Lead the integration and implementation of Sustainability Strategy and Initiatives across SCB's business units.
• Project & Target Management: Manage and monitor sustainability initiatives to ensure successful and timely achievement of targets within allocated budgets.
• Compliance & Alignment: Ensure sustainability action plans and capability building initiatives align with regulations from BOT, TBA, and SEC, as well as SBTi and EPs frameworks.
• Product & Program Innovation: Develop innovative sustainability products and programs to accelerate the organization's progress and impact.
• Upskilling & Knowledge Enhancement: Lead the upskilling of relevant teams, equipping them with essential Sustainability knowledge and skills for effective sustainability integration in their roles.
• Qualifications Proven experience in driving the integration and implementation of Sustainability and strategies.
• Strong project management skills with a track record of delivering targets on time and within budget.
• Solid understanding of regulatory compliance requirements from BOT, TBA, SEC, SBTi, and EPs.
• Demonstrated ability to innovate and develop sustainability-focused products and programs.
• Experience in upskilling and training for employees at all level on Sustainability-related topics and incorporating sustainability into workflows process.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประเภทงาน:

งานประจำ

• ดูแลประกันสุขภาพกลุ่มให้แก่พนักงานบริษัท.
• ประสานส่วนงานที่เกี่ยวข้องเพื่อต่อประกันกลุ่มประจำปี.
• ประสานบริษัทประกันกรณีพนักงานขอความช่วยเหลือ.
• ให้คำปรึกษาเบื้องต้นแก่ HCBP เรื่องประกันกลุ่ม.
• ดูแลเอกสารต่างๆที่เกี่ยวกับการต่อประกันสุขภาพ และสิทธิประโยชน์ต่างๆ.
• จัดทำบัตรพนักงานทั่วประเทศ - ถ่ายและปรับแต่งภาพพนักงานให้เป็นไปตามมาตรฐานตามที่บริษัทกำหนด - บริหารข้อมูลภาพถ่ายพนักงานในระบบ Photo Management ให้เป็นระเบียบและสะดวกต่อการใช้งาน.
• ดูแลงานด้าน media ของทีม - ประสานงานเรื่องการผลิตสื่อประชาสัมพันธ์ต่างๆ - พิจารณาสื่อประชาสัมพันธ์ว่าเป็นไปตามความต้องการของทีมหรือไม่ - ดูแลการ Live Streaming และ ตัดต่อ VTR เพื่อใช้ในการสื่อสารในช่องทาง online.
• ดูแลความเรียบร้อยของรถบริการรับ - ส่งพนักงาน - ดูแลเรื่องความปลอดภัยในการเดินทางของพนักงาน ไม่ว่าจะเป็นความพร้อมของคนขับและยานพาหนะ - ทำหน้าที่ประสานระหว่างบริษัทกับผู้ให้บริการเพื่อให้พนักงานได้รับความสะดวกที่สุด.
• ปฏิบัติหน้าที่อื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• Job Qualification.
• วุฒิการศึกษาปริญญาตรี ขึ้นไป ในสาขาการบริหารงานบุคคล การจัดการ บริหารธุรกิจ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้านสวัสดิการงานทรัพยากรบุคคลอย่างน้อย 2 ปี.
• มีประสบการณ์ในการบริหารงานประกันกลุ่ม.
• มีความสามารถในการใช้งานด้านคอมพิวเตอร์ ( Microsoft Office ) ได้ดี.
• มีประสบการณ์ในด้านการถ่ายภาพและใช้ Adobe Photoshop / OBS.

ประเภทงาน:

งานประจำ

• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Accounting, English

ประเภทงาน:

งานประจำ

• Bachelor s degree of Business Administration business, Financial, Economics, Accounting.
• Experience in Banking industry at least 1 years.
• Good command of English.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Mandarin

ประเภทงาน:

งานประจำ

• รับฟังและจัดการเรื่องร้องเรียนจากลูกบ้าน พร้อมประสานงานซ่อมแซมปัญหาต่างๆ.
• ควบคุมคุณภาพงานซ่อมให้ได้มาตรฐาน.
• แจ้งซ่อมแซมระบบไฟฟ้าและประปา.
• ให้คำปรึกษาเกี่ยวกับงานซ่อมและสร้างความมั่นใจให้กับลูกบ้าน.
• สร้างความสัมพันธ์ที่ดีกับลูกบ้าน.
• ปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• มีประสบการณ์ในสายงานหรือที่เกี่ยวข้อง.
• ไม่จำกัดเพศและวุฒิการศึกษา.
• บุคลิกภาพดี ยิ้มแย้มแจ่มใส และมีมนุษยสัมพันธ์ดี.
• หากมีความสามารถด้านภาษาจีนจะพิจารณาเป็นพิเศษ.
• ทำไมต้องสมัครงานนี้?.
• ร่วมงานกับบริษัทที่ใส่ใจพนักงาน พร้อมสวัสดิการที่น่าสนใจ เช่น ค่าน้ำมันรถ ค่าเดินทาง (บางตำแหน่ง) ประกันสังคม ชุดยูนิฟอร์ม ของขวัญวันเกิด และกิจกรรมกินเลี้ยงประจำเดือน อีกทั้งยังมีเวลาทำงานที่ยืดหยุ่น (WFH) และสถานที่ทำงานสะดวกสบายที่ Emporium Tower ชั้น 10 (BTS พร้อมพงษ์ ทางออก 2).

ทักษะ:

Compliance, Finance, Accounting, English

ประเภทงาน:

งานประจำ

• Manage business relationship with Non-Bank Financial Institution clients, offer the integrated financial solution under customer's needs co-analyze the customer's needs.
• Understand associated risk & company status to develop the financial solution proposition under asset quality management.
• Coordinate with the related departments in marketing and servicing the customers.
• Perform the closely credit monitoring in compliance with the bank's policies or guidance.
• Education Background: Master's degree in business, finance, accounting, or economics.
• Minimum 2 years in related fields such as relationship manager in corporate banking, credit officer, treasury, sale financial products.
• Industry analysis, financial instruments, credit and business analysis.
• Excellent command of written and spoken English.
• Personal Characteristics/Attributes: Ambitious, confident, well organized..

ทักษะ:

Sales, Risk Management, Finance

ประเภทงาน:

งานประจำ

• Support Account Officers to promote and execute derivative transactions.
• Achieve rates sales targets with regard to corporate customer profit.
• Support the development of new products/schemes and product trainings for our staffs and clients.
• Operate and support marketing activities (creating marketing proposals and materials, making pricing for corporate client deals, and making marketing report and deal tickets).
• Report marketing activities to management in timely manner.
• Provide educational support to account officers (sharing them market information and product to be promoted on timely basis, and regularly conducting internal training for account officers and new members) Support administrative work e.g. system, infrastructure, risk management and so on.
• Observe all related regulations and bank s rules and procedures.
• Seek corporate client flows to support trading book upon trader s request.
• Bachelor's Degree or Master's Degree in Banking and Finance, Commerce and Accountancy, Economics, BA, MBE or related field.
• 2-5 years of Treasury Product Sales is preferable.
• Able to work under pressure and able to operate multiple tasks with high accuracy and efficiency.
• Able to build up business and maximize profit within bank s rules and policies.
• Treasury Dealer Certification is preferred..

ประเภทงาน:

งานประจำ

• Category รับผิดชอบ งาน Print,จัดจ้าง Outsource, Catalog.
• จัดหาผู้ขายที่เหมาะสมสำหรับสินค้าและบริการ ให้เป็นไปตาม TOR (คุณสมบัติเบื้องต้น) และเงื่อนไขของธนาคาร.
• เจรจาต่อรองกับผู้ขายเพื่อให้ได้ราคาและเงื่อนไขที่ดีที่สุด.
• ทำการคัดเลือกผู้ขายที่เสนอราคา เงื่อนไข คุณภาพ ประสิทธิภาพของสินค้า หรือบริการ และการส่งมอบ ที่ดีที่สุด.
• จัดทำคะแนนและรายงานการประเมินผลผู้ขาย.
• Daily buyer dashboard & report monitoring.
• สร้างและรักษาความสัมพันธ์ที่ดีและจัดทำรายงานและการประเมินผล ปรับปรุงข้อมูลผู้ขาย.
• พบปะร้านค้า คู่ค้า และออกสำรวจตลาด.
• ปฎิบัติตามขั้นตอนและระเบียบขอการจัดซื้อจัดจ้างให้เป็นไปตามนโยบายของธนาคาร.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Contracts, English

ประเภทงาน:

งานประจำ

• Define product and service categories based on PTTEP requirements.
• Conduct spending analysis in order to identify opportunity for cost saving.
• Gather and analyze market intelligence information to support procurement activities and strategies set up.
• Develop category management plan, strategic sourcing plan, and procurement strategies for PTTEP.
• Keep update on information of categorized products and services as well as global market situation in order to ensure PTTEP procurement strategies are effective.
• Advice Procurement and Contracts Officers as well as contracts holders regarding categorized products and services, market, and procurement and contracts strategies information.
• Vendor ManagementMaintain PTTEP vendor data in the Vendor Management System.
• Acquire new vendor data, facilitate vendor Pre-Qualification process, and reassess the expired pre-qualification to ensure there are enough qualified vendors for PTTEP procurement activities.
• Analyze vendors information derived from pre-qualification process in order to support activities in supply chain management function.
• Monitor vendor performance evaluation system as well as provide supports to users in order to evaluate their vendors.
• Find out new vendors in order to create value or cost saving to PTTEP.
• Act as a single point of contact in providing vendors information to users.
• Deploy and facilitate PTTEP s supplier relationship management program.
• Job End Results.
• Product and service categories.
• Accurate and updated spending and market intelligence analysis report.
• Category management plan, strategic sourcing plan, and procurement strategies.
• Advices on categorized products and services, market, and procurement and contracts strategies information.
• New vendors.
• Accurate and updated vendor information.
• Effective vendor performance evaluation system and supplier relationship management program.
• Professional Knowledge & Experiences.
• Bachelor s degree in Business Administration or Engineering or related field.
• At least 5-year experiences in procurement and logistics function.
• Good command of both written and spoken English.
• Knowledge in commercial, petroleum industry equipment, specifications, manufacture, operation and certification requirements.
• Additional Desirable Qualifications.
• Planning and analytical skill.
• Communication and interpersonal skill.
• Work Location.
• Bangkok - Resident.

ทักษะ:

Research, Compliance, Social media, English

ประเภทงาน:

งานประจำ

• Assist in conducting research, gathering information and assisting in the formulation of strategy to support Corporate Strategy, Business Strategy, Company goals and directions.
• Support the preparation of communications work programs, budgets, and KPIs, and help track work progress against key milestone goals.
• Corporate Brand Management & Corporate Identity.
• Support the implementation and compliance across the company with the Corporate Brand policies to ensure alignment with the governing documents.
• Act as a point of contact for internal users and external contractors to provide guidance and information and ensure alignment and compliance of Corporate Brand Identity.
• Support the management and periodic development of Corporate Brand Identity (including the visual and verbal elements of the brand i.e. logo, tagline, brand guidelines) to ensure alignment and consistent application of Corporate Brand Identity across all media.
• Periodically monitor brand performance and analyze against industry peers, to make recommendations for strategic adjustments to brand and communication strategies.
• Key Accountabilities (Continued).
• Corporate Advertising/ Campaigns.
• Support the planning and execution of corporate advertising campaigns to promote the brand and its business objectives.
• Review and analyze the effectiveness of advertising/campaigns, initiate and make recommendations for improvement to further improve work practices, increase efficiency and effectiveness of the units activities.
• Periodically monitor brand, analyze industry peers and the industry, to identify emerging trends and make informed recommendations for adjustments to brand and communication strategies.
• Events / Exhibitions.
• Support the planning and execution of corporate events and exhibitions with appropriate business contents for promotion and communication in accordance with brand strategy.
• Corporate Communication Material & Publications.
• Assist in preparing and producing a variety of corporate communication materials, to support Brand Management and Corporate Advertising such as videos, TV commercials, radio spots, print ads, and branded collaterals.
• Crisis Communications.
• Be part of Crisis Management Team as Team Member to support in the overall crisis communications tasks.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Public Relations, Advertising, Journalism, Mass Communications, Digital Communications.
• 5 - 10 years experience in corporate communications, public relations, advertising or related fieldsGood command of PR writing skills in Thai and English.
• Strong content development skills, with ability to create and adapt messages for multiple platforms (e.g., print, web, social media, video, exhibitions and events etc.) for different audiences.
• Good interpersonal and communication skills, with the ability to collaborate effectively across functions and engage with diverse stakeholders.
• Good digital literacy with familiarity in collaboration tools (e.g., MS 365), content development tools (including AI-assisted), and social media management platform.

ทักษะ:

Legal, Budgeting, Procurement

ประเภทงาน:

งานประจำ

• Lead and mentor officer in the data management team by fostering a culture of accountability, collaboration, and continuous learning.
• Lead the development and implementation of subsurface data policies, standards, and procedures to uphold data quality, security, confidentiality, and regulatory compliance. Provide advice to management team to define, standardize, and optimize workflows for data acquisition, storage, and utilization, ensuring alignment with industry best practices and legal requirements.
• Provide specialized support to asset teams on challenging data requests and software issues. Serve as a subject matter expert for key E&P applications (e.g., Petrel, DGS) and databases.
• Oversee the integration of diverse subsurface data sources - both digital and physical (e.g., seismic surveys, well logs, rock samples) - into corporate systems, ensuring compatibility and accessibility.
• Supervise the establishment and maintaining robust metadata frameworks, hierarchical structures, and indexing strategies to support organized data management and efficient retrieval.
• Monitor and control data access, enforce authorization protocols, and proactively mitigate risks related to data loss, corruption, or unauthorized use.
• Design and manage scalable databases and repositories, including legacy data migration and systematic archiving of historical datasets for long-term reference.
• Drive digital transformation in data management, leveraging automation technologies such as RPA and Al/ML to streamline data ingestion, validation, and reporting processes. Deliver intuitive data tools and visualization platforms that provide actionable insights and support strategic decision-making.
• Continuously evaluate and adopt advanced data management technologies to enhance operational efficiency, scalability, and alignment with evolving business needs.
• Benchmark practices against industry standards, identify opportunities for improvement, and cultivate a culture of continuous learning and innovation within the team.
• Collaborate cross-functionally with geoscientists, IT professionals, and other stakeholders to ensure database solutions meet operational and strategic objectives.
• Support planning and execution of data-related initiatives, including budgeting, procurement, and vendor management.
• Professional Knowledge & Experiences.
• Professional Knowledge.
• Strong foundation in Geographical Information System (GIS) and data management principles including data governance frameworks, quality control methodologies, and metadata standards.
• In-depth knowledge of subsurface data types and formats including well logs, seismic, and geological models.
• Proficient in Oracle and other modern databases (e.g., PostgreSQL, SQL Server, MongoDB, and cloud-native systems).
• Skilled in data modelling, performance tuning, and handling large E&P datasets.
• Knowledge of data security, backup/recovery.
• Familiar with geoscience application integration (e.g., Petrel, and Openwork).
• Experience with ETL tools, scripting (e.g., Python, Shell, and PL/SQL), and automation.
• Understanding of cloud/hybrid data environments and database migration.
• Experience.
• Over 10 years of experience in database administration, including significant work with subsurface data in the oil and gas industry.
• Proven track record in leading data policy and process development, aligning with corporate data governance.
• Experienced in overseeing complex data integration, validation, and archival projects involving structured and unstructured subsurface data.
• Skilled in designing and maintaining geospatial and subsurface data repositories, ensuring data quality and accessibility for technical users.
• Hands-on experience with automation technologies, including RPA, Al, and ML, to optimize data workflows and enhance operational efficiency.
• Strong background in data security, compliance, and risk mitigation, particularly in environments handling sensitive technical data.
• Successfully executed database migrations, upgrades, and modernization initiatives involving both on-prem and cloud platforms.
• Actively evaluates and adopts advanced database and data management tools, ensuring systems remain scalable and fit-for-purpose.
• Collaborate effectively with multi-disciplinary teams, including geoscientists, IT, and management, to support exploration and production operations.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Budgeting, Data Entry, Compliance, English

ประเภทงาน:

งานประจำ

• Consolidate and analyze data to support annual work programs, budgeting, and performance metrics.
• Prepare regular and ad-hoc reports, dashboards, and presentations for management reviews, performance tracking, and departmental meetings.
• Support the monitoring of progress on departmental initiatives and highlight key issues, achievements, and areas for improvement.
• Planning and Performance MonitoringConsolidate and analyze data to support annual work programs, budgeting, and performance metrics.
• Prepare regular and ad-hoc reports, dashboards, and presentations for management reviews, performance tracking, and departmental meetings.
• Support the monitoring of progress on departmental initiatives and highlight key issues, achievements, and areas for improvement.
• Process Improvement and EfficiencyIdentify opportunities to improve workflows, reporting mechanisms, and internal processes within OSS.
• Document recommendations and assist in implementing efficiency initiatives or digital tools.
• Monitor the outcomes of process improvements and gather feedback from team members to refine future efforts.
• Data and Digital SupportAssist in maintaining and updating of operational dashboards, digital systems, and department databases.
• Support the adoption of new digital tools by preparing user guides, FAQs, or providing basic training to colleagues.
• Ensure accurate and timely data entry, verification, and reporting for department records and management information.
• Provide actionable insights and data analysis to support informed decision-making across the department.
• Project and Initiative CoordinationTrack and support the progress of ongoing projects, initiatives, and departmental events.
• Coordinate logistics, documentation, and follow-ups for workshops, training sessions, knowledge sharing trips, and cross-functional activities.
• Maintain project schedules, records, and status updates to ensure all stakeholders are informed and aligned.
• Knowledge and Information ManagementOrganize and update internal guidelines, standard operating procedures, lessons learned, and best practices.
• Support onboarding and knowledge-sharing activities for new and existing OSS team members.
• Maintain accurate records to meet audit requirements, compliance standards, and internal documentation needs.
• Stakeholder Engagement and CommunicationFacilitate effective communication and coordination with internal partners, stakeholders, and other departments within the supply chain division.
• Assist in preparing materials and logistics for audits, sustainability programs, external awards, and management reviews.
• Support general team communications to ensure smooth and consistent information flow across the department.
• Job End Results.
• Deliver accurate, timely, and insightful performance data and reports to support strategic planning and decision-making within OSS.
• Drive process improvements and promote the adoption of digital tools to enhance operational efficiency and team productivity.
• Provide actionable insights through data analysis that contribute to continuous improvement initiatives across the department.
• Ensure smooth coordination and tracking of departmental projects, workshops, and cross-functional activities.
• Maintain organized and up-to-date documentation to support audits, compliance requirements, and internal knowledge sharing.
• Facilitate effective communication and stakeholder engagement across the supply chain division.
• Support onboarding and internal learning by managing guidelines, SOPs, and best practices for OSS team members.
• Professional Knowledge & Experiences.
• Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, Data Analytics, or a related field.
• 2-5 years of experience in supply chain support, data analysis, project coordination, or similar functions.
• Proficient in Microsoft Excel, PowerPoint, and comfortable working with digital tools and dashboards.
• Strong organizational, communication, and teamwork skills.
• Ability to manage multiple tasks and adapt to changing priorities.
• Proficient in both Thai and English.
• Additional Desirable Qualifications.
• Planning & Analysis - Ability to interpret data and support strategic planning.
• Communication - Clear and professional interaction across teams and levels.
• Process Optimization - Understanding of workflow improvement and automation.
• Self-Management - Ability to work independently and manage multiple priorities.
• Learning Mindset - Willingness to continuously develop skills and knowledge.
• Work Location.
• Bangkok - Resident.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounting, Procurement, ERP, English

ประเภทงาน:

งานประจำ

• Verify the new items creation, items modification and maintain accuracy of material master data for inventory information management.
• Plan, manage and optimize stocks for Production and Maintenance in order to prevent stock shortage and minimize stock holding costs and activities includes:Coordinate and plan with users to identify material requirement and propose inventory work plan and budget plan.
• Coordinate with users in reviewing stock parameters and stock items standardization.
• Initiate re-order with reasonable lead time to ensure material availability and ready-to-use for Asset s Operations.
• Monitor inventory via the particular inventory management system, update and maintain inventory database as well as providing inventory-related reports and analysis to ensure the consistency and accuracy of interfacing data with accounting system.
• Coordinate with users to identify non-movement stocks and obsolete items for further disposal or write off as per Company procedures.
• Coordinate with procurement, vendors, warehouse, users and related functions for any inventory discrepancies and properly solve the issues.
• Monitor inventory expenditures to be in line with the approved budget.
• Propose solution(s) or initiative(s) for inventory management improvement.
• Be responsible for contract management under responsible area in order to monitor contractor/vendor performance as agreed in the terms and conditions.
• Plan and perform the annual physical inventory count to ensure the accuracy of inventory.
• Support physical audits from both internal and external parties.
• Promote and follow Company s SSHE MS and related regulations in all activities under his/her responsibilities.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Engineering, Business Administration, Logistics and Supply Chain Management, Industrial Management or Commercial related fields.
• Have basic knowledge of economic, financial and cost accounting.
• At least 3 years of experiences on material planning, inventory control/ management methods and Enterprise Management System (ERP).
• Able to use Ms Office e.g. Excel, Power Point, Word.
• Good in both written and spoken English.
• Good in following soft skills; analytical & systematic thinking, problem solving, collaboration, and communication.
• Additional Desirable Qualifications.
• Oil & Gas business.
• SAP Program.
• Data Analytics.
• Work Location.
• Bangkok - Resident.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounting, Work Well Under Pressure, English

ประเภทงาน:

งานประจำ

• Manage and coordinate end-to-end order processing and customer service operations to achieve assigned KPIs.
• Work closely with cross-functional teams to ensure smooth execution of sales and service activities.
• Support overall sales performance to meet business targets.
• Analyze customer needs and propose appropriate solutions and options to resolve issues and enhance customer satisfaction.
• Prepare and report DTR/DTP, and propose initiatives to improve service efficiency and value creation for customers and the company (e.g., system integration, order tracking, cost-saving projects).
• Prepare sales and service performance reports.
• Present operational results, insights, and improvement initiatives to management.
• Qualifications Bachelor's degree in Business Administration, Marketing, Accounting, Logistics, International Business, or related fields. (Bachelor GPA > 2.70, Master GPA > 3.30).
• 1 - 3 years of work experience in customer success, sales support, order management, customer service, or related roles.
• Strong experience in end-to-end order management, coordination, and KPI-driven operations.
• Good understanding of sales operations, customer service processes, and cross-functional coordination.
• Service-minded, responsible, detail-oriented, and able to work well under pressure.
• Good command of English in written and verbal.
• Proficient in Chinese language (HSK Level 6 or equivalent) .
• Willing to work onsite at SCG Packaging PCL. (Bangsue, Bangkok).
• Contact: Pupat (Mac) Email: [email protected]

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ทักษะ:

Salesforce, Creativity, English

ประเภทงาน:

งานประจำ

• Drive Up Front Customer Alignment & Goal Setting.
• Participate in internal handover meetings to understand the account plan and customer context.
• Co develop Customer Success Plans with key stakeholders, outlining KPIs, success metrics, and program design.
• Establish clear expectations on engagement models and communication cadence.
• Ensure Early Adoption & Usage.
• Align with deployment teams to ensure a smooth launch.
• Proactively check in after go live to encourage early adoption and share relevant best practices.
• Manage Ongoing Customer Health.
• Monitor key usage and performance metrics; intervene early when indicators fall below target.
• Lead recurring business reviews focused on progress, insights, risks, and opportunities for improvement.
• Partner with customers to reinforce alignment to success objectives and value realization.
• Renewals & Expansion.
• Identify and qualify cross sell and upsell opportunities in close partnership with the Sales Executive.
• Proactively manage retention risk by identifying issues early and supporting mitigation plans.
• Support Sales Executives with renewals by coordinating activities and providing relevant account insights.
• Maintain accurate sales information and customer updates in Salesforce and other required systems.
• Thought Leadership & Best Practice Sharing.
• Capture and organize thought leadership materials to support commercial teams in customer meetings and events.
• Contribute to improving internal processes, playbooks, and knowledge sharing across the team.
• Proven experience in Customer Success, Account Management, or a related customer facing role..
• Experience in media and/or Travel Intelligence is highly preferred..
• Experience creating and carrying out E2E Customer Success Plans and supporting adoption.
• Good understanding of success metrics, KPIs, and customer health management practices.
• Excellent communication, stakeholder management, and problem solving skills.
• Experience with Salesforce or similar CRM tools.
• A proactive, analytical, and customer centric mindset.
• Clear and effective communication skills for customer-facing interactions and cross-functional collaboration, with proficiency in English.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Finance, SAP, Procurement

ประเภทงาน:

งานประจำ

• Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
• Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
• Build trusted executive relationships and earn trusted advisor status with customers ...
• Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans.
• Act as primary point of escalation for customers account issues.
• Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services.
• What you ll bring.
• 8+ years experience in either Sales, Pre-Sales, Services or Solution/Product Management.
• 8+ years experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions or as a practitioner.
• Strong executive presence and relationship building skills, particularly with finance and procurement leaders.
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred.
• Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• Proven ability to handle difficult customer situations and discuss challenges with customer executives.
• Commercial/deal support skills.
• Relationship-driven mindset with excellent verbal and non-verbal communication skills.
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions.
• Ability to apply risk-mitigation strategies to customer situations.
• Bachelor's degree or equivalent required.
• MBA or related post-Bachelor qualification is preferred.
• Professional Skills.
• Business Acumen.
• Complex Problem Solving.
• Effective Communication.
• Customer Orientation.
• Establish Trust.
• Influencing Skills.
• Following SAP Solution Skills are preferred.
• O Planning & Consolidation (SAC-Planning and Group Reporting).
• O Treasury & Cash Management (including Cash management).
• O Billing, Revenue & Innovation management (BRIM).
• O Global Trade & Tax.
• O Governance Risk and Compliance (GRC).
• Role Specific Skills.
• Customer Value Journey Alignment.
• Account Governance.
• Account Strategy.
• Customer Success Management.
• Customer Retention.
• Solution Adoption Strategy.
• Customer Expansion.
• Relationship Building.
• Technology Solution Adoption.
• Overcoming Objections.
• Finance and Spend Management Domain Expertise.
• Procurement Process Optimization.
• BSO2X.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.