เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

XML, Spanish, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Spanish Speaking - Must.
• 1-5 years related to customer support experience.
• 1+ years of technical support experience is a plus.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person, and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• https://www.careers-page.com/manatal/job/3W5R45VV.
• Watch our Demo.
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• https://www.youtube.com/watch?v=VjinpYMUMoc.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ทักษะ:

SAP, Java, XML

ประเภทงาน:

งานประจำ

• Design and implement integration scenarios using SAP PI/PO (dual-stack and single-stack).
• Develop and maintain interfaces using SOAP, REST, IDoc, RFC, and JDBC adapters.
• Monitor and troubleshoot PI/PO interfaces and provide timely resolution.
• Collaborate with functional teams to understand integration requirements and translate them into technical solutions.
• Perform system upgrades, patches, and performance tuning..
• Design and develop custom Fiori applications using SAPUI5 and OData services.
• Extend standard Fiori apps and customize SAP Launchpad configurations.
• Collaborate with ABAP and backend teams to develop and expose OData services.
• Ensure responsive and user-friendly UI/UX design principles are applied.
• Perform unit testing, integration testing, and support UAT..
• Bachelor s or Master s degree in Computer Science, Information Technology, or related field.
• Minimum 7 years of experience in SAP PI/PO and 3 years in SAP Fiori/UI5 development.
• Strong knowledge of SAP NetWeaver, ESR, ID, and NWDS.
• Proficient in Java, XML, XSLT, and web services.
• Experience with SAP Gateway, OData, and SAP Cloud Platform (optional).
• Good understanding of SAP modules (e.g., MM, SD, FI) and business processes.
• Excellent communication and documentation skills.
• SAP certifications in PI/PO or Fiori/UI5 are a plus..

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

XML

ประเภทงาน:

งานประจำ

• Provide the first technical response and feedback to the local team for system connectivity related concerns.
• Identify possible causes and take care of individual and/or basic issues.
• Forward any universal issues to regional or global headquarters with accurate and complete description of the cases for long term solution if needed.
• Partner Integrations / Technical Engagement Management.
• Perform end to end testing with partner system connectivity.
• Provide API integration and testing support, both internally and externally.
• Create and maintain accurate integration documentation for new integration, enhancement and migration.
• Work with internal teams and partners to analyze/troubleshoot integration and operation issues.
• Assist with Pilot/Beta process, acting as the liaison between Client/Support and Partner.
• What you'll Need to SucceedMin. 3 years experience working in a technical role, preferably in the hospitality connectivity space.
• Experience in the hotel reservation systems is a plus. Knowledge of CRS, PMS, and any other hotel distribution systems and API Languages (XML) is an advantage.
• Great communicator with strong learning ability and desire to take ownership of the system Strong stakeholder management across both technical and commercial teams Able to multitask, prioritize and escalate issues when necessary.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

ทักษะ:

Quality Assurance, Assurance, JSON, English

ประเภทงาน:

งานประจำ

• Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
• Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
• Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
• Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
• Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
• Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
• Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
• Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
• Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
• Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
• Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
• Proficient English communication. Confident to lead service recovery call with teams from different locations.
• Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
• Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
• Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
• Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
• Ability to multitask, prioritize and work under tight time constraints.
• Desired Experience: Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
• Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
• Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
• Experience in programming languages, preferably Python, Java, JS.
• CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
• Experience working with microservices architectures, event/message driven system.
• Hand-on Unix/Linux/Sun Solaris skill and shell programming.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ทักษะ:

Quality Assurance, Assurance, JSON, English

ประเภทงาน:

งานประจำ

• Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
• Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
• Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
• Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
• Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
• Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
• Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
• Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
• Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
• Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
• Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
• Proficient English communication. Confident to lead service recovery call with teams from different locations.
• Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
• Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
• Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
• Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
• Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
• Ability to multitask, prioritize and work under tight time constraints.
• Desired Experience: Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
• Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
• Experience in programming languages, preferably Python, Java, JS.
• CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
• Experience working with microservices architectures, event/message driven system.
• Hand-on Unix/Linux/Sun Solaris skill and shell programming.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Java, RESTful, Web Services, English

ประเภทงาน:

งานประจำ

• Designing, developing, and maintaining integration & Architecture solutions.
• Ensuring seamless data flow across the organization.
• Working closely with other developers, and business stakeholders to understand requirements and deliver high-quality integration solutions.
• Understanding of RESTful and SOAP web services, data transformation, and error handling.
• having excellent problem-solving skills, be detail-oriented, and have the ability to work in a fast-paced environment.
• Ensuring our integration & Architecture solutions are efficient, scalable, and secure.
• Applying integration technologies and have a proven track record of delivering successful projects.
• Design and develop large integration solutions.
• Create and manage APIs.
• Integrate various systems and ensure seamless data flow.
• Collaborate with developers and business stakeholders.
• Understand and translate business requirements into technical solutions.
• Perform data transformation and error handling.
• Ensure integration solutions are efficient, scalable, and secure.
• Conduct code reviews and provide feedback to team members.
• Troubleshoot and resolve integration issues.
• Document integration processes and solutions.
• Participate in Agile development processes.
• Develop and maintain unit and integration tests.
• Optimize performance of integration solutions.
• Ensure compliance with security and data protection standards.
• Monitor and maintain integration environments.
• Participate in continuous improvement initiatives. Requirements.
• Bachelor s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in JAVA developer and Java-script framework.
• Proficiency in Any JAVA Platform and JVM.
• Experience with Micro-service management and /distributed messaging queue.
• Strong understanding of RESTful and SOAP web services.
• Experience with data transformation and error handling.
• Excellent problem-solving skills.
• Ability to work in a fast-paced environment.
• Strong communication and collaboration skills.
• Experience with Agile development processes.
• Knowledge of security and data protection standards.
• Ability to troubleshoot and resolve integration issues.
• Strong attention to detail.
• Experience cloud platforms (e.g., AWS, GCP) is a plus.
• Knowledge of Java, XML, JSON, and SQL.
• Experience with CI/CD tools and processes.
• ability to document technical solutions and processes.
• Experience with performance optimization.
• Good in English, both written and spoken.

ทักษะ:

Web Services, JSON

ประเภทงาน:

งานประจำ

• Looking for a person to lead integration for IT applications, to capture application interface information, and lead to design common interfaces and integration solutions for Jupiter program.
• No Banking experience require but will be advantages. Or financial product related application will be advantages as well.
• For the scope of work.
• Responsible for defining the strategy and approach to capture integration information.
• Responsible for defining the integration standard/common for the Jupiter program.
• Responsible for design the integration solution for Jupiter program and ensure the alignment with enterprise standard and guideline.
• Responsible to manage the integration inventory for Jupiter program.
• Apply now if you have these advantages.
• Bachelor s degree in Computer Science, Computer Engineering or related fields.
• Have 4-5 years of experience with application integration in banking industry, end-to-end integration would be an advantage.
• Knowledge of common system integration methods and technologies including Web services, Rest API, SOAP, JSON, XML Schema Definition (XSD), Extensible Markup Language (XML), Business process automation and orchestration tools and software.
• Knowledge of Mainframe Platform and integration for Mainframe Application, will consider as advantage.
• Experience participating in all aspects of large-scale IT implementation projects.
• Why join Krungsri?.
• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (3 days in office minimum per week).
• Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more..
• Apply now before this role is close. **.
• Please note that we will get in touch with shortlisted candidates only..
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LINKEDIN: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ..