เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Vietnamese, English

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work on rotating shifts including weekends and public holidays.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa.
• English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Salesforce, Oracle, Software Development, English, Vietnamese

ประเภทงาน:

งานประจำ

• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
• Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
• 3-5+ years of experience working with the Mulesoft Anypoint Platform.
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
• Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
• Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
• SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
• Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English at a business professional level is required.
• Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
• Mulesoft Certified Developer.
• Salesforce Certified Administrator.
• Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
• IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
• Knowledge of Salesforce products and features, capabilities, best use, and deployment.
• Experience working with Enterprise-level customers..
• In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Financial Analysis, Business Development, Project Management, English, Vietnamese

ประเภทงาน:

งานประจำ

• Review and comment on databooks, as well as guide junior team members, to ensure financial analysis are being done to address requirements in the scope of work.
• Write, review, and present reports including findings and recommendations from M&A transaction financial due diligence perspective to partners and clients.
• Communicate effectively to all levels of engagement management.
• Balance multiple engagements and responsibilities.
• Knowledgeable in industry analysis and market data / issues and able to communicate insights.
• Participate and lead at meetings with clients / stakeholders for the projects.
• Prepare proposals / presentations materials for pitching and/or prepare tender documents including drafting the respective scope of work and estimating the cost of the service.
• Demonstrate an understanding of risk associated with engagements and understand the necessary mitigation plan or subsequent action to ensure all risk are safeguarded and mitigated.
• Participate in business development activities to market your role as a manager of Deloitte financial advisor.
• Prepare internal documentations regarding clients, working papers and engagement acceptance procedures.
• Employ a structured approach to project management to ensure complete client satisfaction and project profitability.
• Develop your expertise in a specialization and your reputation as a Deloitte financial advisor.
• Contribute to practice growth and development.
• Participate in the development and delivery of training programs.
• Coach and mentor practitioners to their highest potential.
• Assist in improving technical proficiency of the team.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsBachelor of Accounting/ Finance/ Business from a reputable university local or overseas, with minimum GPA of 3.00.
• Master s degree in Finance or Professional qualifications such as CFA, FRM, ASIA, CPA, CA and CMA, will be advantageous.
• Professional demeanor and strong English communication skills, both written and oral.
• Ability to speak another Asia Pacific country language (e.g. Thai, Bahasa, Vietnamese, Tagalog, Mandarin, Japanese) is an advantage.
• Minimum of 5 years of relevant working experience in M&A environment which involve capability in understanding working papers, financial statement, trial balance, bookkeeping process including transaction due diligence.
• Minimum 2 years of Due diligence / Transaction expert professional experience.
• Strong Auditor /Advisor in Big-4 / investment banking and Private Equity Experience and background would be an added advantage.
• Technical expertise:Excellent professional communication and presentation skills.
• Excellent business diagnostic, analytical and logical skills.
• Advance in financial statement analysis.
• Advance use of Microsoft Power Point, Excel, and Word.
• Familiar with IFRS.
• Business acumenPresenting oneself as a professional advisor and being willing to participate in relevant professional associations or community engagements.
• Able to professionally communicate insights from analysis.
• Strong commitment for working in a challenging professional environment.
• The ability to work independently, unsupervised with attention to detail.
• Adhere professional attitude and willing to develop junior members of the team to ensure their career development.
• Willingness to keep continuous learning and challenged to adapt in dynamic situation.
• Uphold the firm's code of ethics and business conduct.
• Willingness to travel as required by client service engagements and to work at the office or client premises as needed.
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 108561In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact on ourselves, our company, and the communities we serve.
• Join us.
• The Marketing Science Measurement team is responsible for interpreting the performance of advertising on our platform. We work with advertisers to optimize their activity on the platform and build meaningful connections that help drive behavior change.
• In this role, you will partner with our leading clients and agencies to help measure the effectiveness of their investment with our platform. In addition, this role will partner with key cross-functional teams such as sales, product marketing, product measurement, and business marketing to ensure that clients and agencies have best-in-class support.
• We seek highly-driven, empathetic, individuals who are looking to build our Marketing Sciences discipline where execution, curiosity, and data-driven thinking in a fast-growth environment to make others better will be critical for success.
• Drive the value of and adoption of measurement across Key and Growth account clients in Southeast Asia;.
• Partner primarily with clients and agencies to provide good measurement that can lead to a better understanding of their performance on the platform;.
• Manage client and agency feedback to ensure their voice is reflected in our product and partnership teams;.
• Partner with leadership to provide ongoing Measurement POV's to our global product and measurement peers;.
• Partner with product and partnership teams to help prioritize the right partnerships for the region;.
• Implement 1st or 3rd party measurement solutions for Key and Growth accounts with a learning agenda;.
• Partner with sales and product strategy to up-level internal sales teams on measurement knowledge;.
• Willingness and ability to travel as the business requires (approximately 25% of the time).
• At least 5 years of hands-on experience in measurement suppliers/platforms, digital marketing/advertising agencies, large marketing-related organizations, consultancy firms, global research firms, or complex marketing data-driven organizations;.
• Proven experience in setting up and managing large datasets, delivering analytical insights to management or clients for informed marketing decision-making, and adept at managing cross-functional communications and various stakeholders;.
• Expertise and experience with holistic measurement solutions including multi-cell testing, experimentation, incrementality testing, attribution, causal and inference analysis;.
• Fluency in English.
• Proficiency in Exploratory Data Analysis (EDA) with R, Python, SQL or HIVE;.
• Ability to work effectively in a fast-paced, global environment with exceptional time-management and goal-oriented task management skills;.
• A track record with attribution and conversion methodologies;.
• Experience in both digital brand and performance marketing;.
• Fluency in Thai and/or Vietnamese language preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too..