เงื่อนไขการค้นหา

ทักษะ:

Assurance, Automation, GraphQL

ประเภทงาน:

งานประจำ

• Define and implement QA strategy, processes, and metrics to improve product quality and testing efficiency.
• Establish and maintain standards for API testing, automated testing, and regression coverage.
• Drive continuous improvement in test automation, CI/CD pipelines, and QA practices.
• Leadership & People Management.
• Manage and mentor a team of 13 QA engineers (manual + automation).
• Assign resources, set priorities, and monitor progress to meet project timelines.
• Conduct performance reviews, coaching, and career development planning.
• Test Execution & Automation.
• Oversee test planning, execution, and reporting across functional, regression, performance, and security testing.
• Ensure strong coverage of API testing (REST/GraphQL), automation frameworks (e.g., Selenium, Cypress, Postman, Playwright, JMeter).
• Collaborate with DevOps and Engineering teams to integrate automated tests into CI/CD pipelines.
• Collaboration & Stakeholder Management.
• Work closely with Product Managers, Developers, and Business Analysts to understand requirements and translate into test strategies.
• Communicate quality status, risks, and issues effectively to senior management.
• Advocate for quality standards across the organization.
• Bachelor s degree in Computer Science, Engineering, or related field.
• 8+ years experience in QA, with at least 3+ years in a leadership/manager role.
• Strong experience in API testing and automation frameworks..
• Hands-on experience with tools such as Postman, JMeter, Selenium, Cypress, Playwright, RestAssured..
• Knowledge of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI, GitHub Actions).
• Excellent leadership, people management, and communication skills.
• Experience in performance testing, security testing, and cloud-based environments (AWS, Azure, GCP).
• Exposure to Agile/Scrum methodologies.
• ISTQB or similar QA certifications.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and priorities.
• Coaching and mentoring mindset.
• Quality-driven and detail-oriented.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

ทักษะ:

Assurance, Excel, SQL, English

ประเภทงาน:

งานประจำ

• Perform Anti-Financial Crime (AFC) data analytics (including AML and FATCA/CRS) to identify anomalies, potential risks, and system gaps across business processes.
• Validate system configurations and data controls to ensure full alignment with AFC regulatory requirements and internal compliance standards.
• Analyze complex datasets to detect trends, patterns, and emerging risks, and translate findings into actionable insights for risk mitigation.
• Conduct quality assurance (QA) reviews on AFC-related processes and high-risk cases to ensure accuracy, completeness, and compliance with policy and regulatory requirements.
• Document findings and escalate material issues with clear, actionable recommendations to strengthen controls and improve compliance effectiveness.
• FATCA Case Management & Questionnaire Review.
• Review and consolidate FATCA Questionnaire responses from Underwriting (UI), Policy Owner Services (PO), and Claims departments for COO approval prior to submission to Compliance.
• Review and summarize FATCA cases recorded in the manual log, ensuring completeness and accuracy of case documentation.
• Maintain organized records of all FATCA-related activities to support audit readiness and regulatory reporting.
• Management Information (MI) Reporting.
• Prepare analytical reports for Management and Compliance (BU Report) covering alerts backlog, system stability, and data reconciliation exceptions.
• Generate MI (Management Information) report and distribute to Group Office management team (GO Report) on a regular cadence.
• Deliver BU and GO analytical & MI reporting to senior management (BU CEO, CTO, Head of Data, COO, CCO).
• Design and develop reports and dashboards to visualize risk and compliance metrics in a clear, digestible format for executive audiences.
• Cross-Functional Collaboration & Continuous Improvement.
• Drive cross-functional collaborations with Technology, Data, Operations, and Compliance to strengthen data analytics capabilities and support business decision-making.
• Proactively identify opportunities to improve data quality, reporting efficiency, and analytical processes.
• Create and maintain documentation including requirements, data definitions, business rules, and Standard Operating Procedures (SOPs).
• Bachelor's degree or higher in Computer Science, Data Science or related fields.
• At least 5 years in data analytics, business intelligence, or MIS role, preferably in insurance or financial services.
• Experience with AML/CTF/FATCA/CRS regulatory frameworks is highly preferred.
• Preferred Certified Anti-Money Laundering Specialist (CAMS) or relevant AML/Compliance certification.
• Skilled in Advanced Excel, SQL, Power BI and RPA (UiPath and/or Power Platform).
• Excellence communication in Thai and English (Need to communicate with Group office in HK).

ทักษะ:

Scrum, Software Development

ประเภทงาน:

งานประจำ

• Partner with business stakeholders to gather requirements, write user stories, refine user journeys, and translate needs into clear functional and nonfunctional specifications.
• Capture API requirements, create API specifications (e.g., Swagger), and work with architects and designers to define endtoend technical solutions.
• Delivery & Quality Assurance.
• Manage and prioritize backlogs in an Agile environment (Scrum/Kanban), participate in planning, development, testing, and golive.
• Collaborate with developers, QA, and vendors to ensure solutions meet business expectations, quality standards, and system reliability.
• Operational Support & Leadership.
• Support troubleshooting, maintenance, and service readiness activities to ensure API availability and performance.
• Leverage banking-domain expertise and provide guidance or leadership to the team when required.
• Extensive industry experience: 10+ years in software development plus 5+ years in banking/financial services and API ecosystem projects..
• Strong analytical and BA expertise: 3-5 years as a Business/System Analyst on large-scale initiatives with solid skills in requirements gathering, problem diagnosis, and Agile/Waterfall delivery..
• Leadership capability: 5+ years of team management experience leading teams of three or more members..
• Why You ll Love Working With Us.
• At Krungsri Nimble, you ll join a passionate team working at the intersection of technology and banking innovation. We embrace an agile mindset where you ll have real ownership and the opportunity to influence system design and business outcomes. In our collaborative and transparent environment, we prioritize continuous learning to stay ahead of the curve. If you're looking for a role where you can make a responsible impact, grow your expertise, and help shape the future of digital banking, this is where you belong. Apply now and build something transformative with us!.

ทักษะ:

Compliance, Internal Audit, Risk Management

ประเภทงาน:

งานประจำ

• Own end-to-end AFC incident management, ensuring timely resolution, SLA compliance, and proper escalation in line with Incident Management Policy.
• Manage the full incident lifecycle including identification, classification, investigation, root cause analysis, remediation, and reporting.
• Lead and challenge root cause analysis and remediation plans to ensure effectiveness, timeliness, and prevention of recurrence.
• Track and monitor remediation actions from Operations, Compliance, Internal Audit, and regulators through to closure.
• Ensure accurate, timely reporting of incidents and key risk issues to Management, Risk Management, and Compliance.
• Transaction Monitoring (TM) & Risk Monitoring.
• Perform end-to-end review of TM alerts and validate quality of investigation, documentation, and decision rationale in line with AML/CTF standards.
• Ensure alerts are handled within defined SLA and escalated appropriately.
• Conduct retrospective reviews, sampling, and thematic analysis to identify trends, systemic issues, and emerging risks.
• Perform independent validation of TM rules, including post-implementation reviews of rule changes and system enhancements.
• Identify control gaps, process weaknesses, and compliance breaches through continuous monitoring activities.
• Quality Assurance.
• Perform quality assurance reviews of high-impact to ensure accuracy, completeness, and alignment with policy terms and Standard Operating Procedures (SOPs).
• Review AFC case management activities, including questionnaire responses and case documentation, to ensure compliance and audit readiness.
• Document findings and escalate material issues with clear, actionable recommendations and maintain proper documentation and records to support regulatory reporting and audit requirements.
• Risk Reporting, Advisory & Continuous Improvement.
• Prepare and deliver insightful MI and risk reporting on TM, incidents, QA outcomes, and key risk issues to senior management and governance forums.
• Collaborate cross-functionally to drive remediation, improve processes, and enhance overall control environment.
• Support training, knowledge sharing, and continuous improvement initiatives to uplift AFC risk management capability.
• At least 5 years of experience in AML/CTF, Compliance, Risk Monitoring, Transaction Monitoring (TM), or Operational Risk within financial services and/or insurance.
• Solid experience in incident management, root cause analysis, and remediation tracking.
• Hands-on experience in QA / control testing / audit support for AFC or operational processes.
• Exposure to claims, underwriting, or policy servicing operations is an advantage.
• Proven experience in stakeholder management across Line 1, Line 2 (Compliance), Risk functions and senior management.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

GMP, Thai, English

ประเภทงาน:

งานประจำ

• Restore Nan s Pristine Headwater Forest.
• Leading the way in sustainable agroforestry and innovative medicinal plants solutions.
• The K Agro-innovate Institute (KAI), established in 2021 under the Kasikornthai Foundation with unwavering support from KASIKORNBANK, serves as a knowledge integrator dedicated to finding sustainable solutions for the critical issue of watershed forest depletion in Nan province, Thailand. KAI aims to increase per-rai income, reduce cu ...
• In collaboration with Rajamangala University of Technology Lanna, Nan, KAI is dedicated to transforming Thailand s rich biodiversity into world-class innovations that benefit people, communities, and the environment. Through our Pharma-Agroforestry District (PAD), we integrate cutting-edge research with sustainable agroforestry to unlock the potential of medicinal plants, create high-value natural products, strengthen rural livelihoods, and help restore the Nan watershed forests. We have established Pharma-Agro Innovation Center (PIC) equipped with advanced technologies to provide advanced extraction, phytopharmaceutical analysis, and quality assurance services that support research excellence and elevate Thai medicinal plants to international standards.
• We are looking for a passionate and capable leader to join us as the Production Manager, Pharma-Agro Extraction Services (PES) in Nan Province.
• Production Manager - Pharma-Agro Extraction Services (PES) will lead extraction operations at our state-of-the-art Pharma-Agro Innovation Center (PIC), ensuring every production batch is safe, compliant, reproducible, and delivered on schedule. You will oversee pilot-scale GMP manufacturing activities and work closely with R&D, QA, QC, PAL, and Engineering teams to support technology transfer, process scale-up, and continuous improvement, while maintaining the high standards required for pharmaceutical development.
• Lead daily extraction production to deliver compliant, on-time, and reproducible extract batches in accordance with approved manufacturing processes, batch records, and production schedules.
• Plan and oversee extraction operations, ensuring production readiness through effective management of raw materials, equipment, documentation, line clearance, and manpower.
• Monitor critical process parameters (CPP), in-process controls, extraction yield, and production performance, while investigating and escalating process deviations as appropriate.
• Collaborate with R&D to support technology transfer, process scale-up, and troubleshooting, and coordinate with QA, QC, and Pharma-Agro Analysis Laboratory (PAL) to ensure product quality and batch release readiness.
• Ensure full compliance with GMP/GHPP requirements, approved SOPs, safety standards, and production documentation, while working closely with Engineering and Maintenance to maintain equipment readiness and reliability.
• Coach and develop the production team through training, competency development, and a culture of operational excellence.
• Drive continuous improvement initiatives to enhance productivity, extraction efficiency, equipment utilization, and manufacturing performance.
• Monitor production KPIs, prepare operational reports, and foster a culture of quality, safety, accountability, teamwork, and continuous improvement.
• Bachelor s degree in Pharmacy (preferred), Pharmaceutical Sciences, Food Science, Chemical Engineering, or other related disciplines. Pharmacists with experience in GMP manufacturing and extraction operations are strongly encouraged to apply.
• Minimum 5 years of experience in extraction manufacturing, pharmaceutical production, herbal medicinal product manufacturing, pilot plant operations, or other regulated production environments.
• Solid understanding of GMP/GHPP, batch manufacturing documentation, equipment operation, and production control.
• Demonstrated understanding of pharmaceutical manufacturing principles, quality risk management, data integrity, and GMP documentation in a regulated environment.
• Experience with botanical extraction, process optimization, technology transfer, or pharmaceutical manufacturing is highly desirable.
• Strong leadership, problem-solving, planning, communication, and cross-functional coordination skills.
• Ability to manage multiple priorities while maintaining high standards of quality, safety, and regulatory compliance.
• Willingness to relocate and work full-time on-site in Nan Province.
• If you re passionate about making a difference and high social impact, apply now by submitting your resume via email to [email protected].

ทักษะ:

Quality Assurance, Assurance, Data Analysis

ประเภทงาน:

งานประจำ

• Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets (e.g., Accuracy, RCA, and Appeal success rates).
• Data Analysis & RCA: Perform deep-dives into recurring quality issues through Root Cause Analysis (RCA), spot error patterns, and translate data into actionable feedback for Operational Guidelines & Standards and Operations Teams to drive continuous pr ...
• Policy Interpretation & Curation: Act as an authority to provide expert judgment on complex, ambiguous, or high-risk cases under quality methodologies and processes (like KOM).
• Deeply interpret safety guidelines and validate "golden sets" (benchmark data) to guide enforcement accuracy.
• Calibration & Collaboration: Lead calibration sessions to ensure consistency across different moderation teams.
• Partner with cross-functional stakeholders (BPO Partners, PPS, PS, and OGS teams) to simplify complex policy explanations and drive global quality goals.
• Operational Oversight & Escalation: Manage and resolve unprecedented "edge cases" with speed and accuracy.
• Drive policy cascading to ensure new policies & operational guidelines updates are 100% communicated and implemented across all relevant internal and external partners.
• Technical Reporting & AI Utilization: Leverage AI to improve performance and reduce manual, repetitive tasks.
• Utilize QA dashboards, RCA tools, and calibration platforms to prepare comprehensive weekly and monthly reports focusing on market accuracy, error trends, and policy gaps.
• Training & Policy Cascade: Lead or support training rollouts for new policy changes and operational guideline updates, especially for BPO staff, ensuring changes are clearly understood, operationalized, and consistently applied.
• This is estimated to take up around 20% of total monthly output deliverables.
• This role requires commitment to work shifts, weekends, and public holidays as operational needs demand.
• Minimum Qualification(s) 1. Quality Assurance Experience: Min 1 year of proven expertise in conducting analytical audits, tracking performance targets, and maintaining data integrity within a trust and safety, compliance, or high-volume operational environment. 2. Problem-Solving Skills and Ownership: Strong capability in conducting Root Cause Analysis (RCA), identifying trend patterns, and suggesting process optimizations that reduce error rates while maintaining high-speed moderation.
• High level of self-motivation with the ability to operate independently, demonstrate end-to-end ownership, and thrive in a fast-paced, ambiguous environment. 3. Policy Interpretation & Judgment: Deep understanding of content policies and SOPs, with the critical thinking skills required to make expert judgments on complex or high-risk escalation cases. 4. Cross-Functional Communication: Excellent stakeholder management skills with the ability to lead calibration sessions, deliver training, and partner with BPO and internal teams to align on global quality goals.
• Technical & Reporting Proficiency: Fluency in data visualization, reporting, and utilizing QA/calibration tools. Ability to leverage Artificial Intelligence (AI) to streamline workflows and provide actionable feedback on system functionality. 6. Fluency in Thai is required for interacting with local content and stakeholders, plus fluency in English as the primary working language.
• Preferred Qualification(s) 1. Experience working in fast-paced, high-volume operational environments 2. Strong attention to detail with ability to follow structured frameworks and guidelines.

ทักษะ:

Social media, SEO, Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
• Proficient in the local language and excellent English skills.
• Familiarity with search engines, social media algorithms, and SEO.
• Strong capacity to learn and understand new concepts.
• Proficiency in common office software and search engine-related experience preferred.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Overseas work or training experience is beneficial.
• Background in Quality Assurance (QA), particularly in search engine evaluation.