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ทักษะ:
Software Development, Automation, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
- To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
- To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
- To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
- To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
- To ensure that testing addresses requirements as agreed with other stakeholders.
- To identify opportunities to apply existing automation or other tools to meet testing needs.
- To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
- Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
- Manage team sizing 10 staffs up.
- Minimum 5 years of experiences in automated tester role.
- Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
- Strong knowledge in QA methodologies, of the software development process.
- Basic knowledge in financial services industry.
- Knowledge software automate testing.
- Prior experience in preparing test plan / test case / Test script is a must.
- Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
- Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
- Understanding of the basic financial, business model and processes.
- Strong analytical and problem - solving skills.
- Problem solving skill.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Assurance, ISO 9001, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Participate in Quality and technical meetings as necessary.
- Review supplier reports from a Quality point of view.
- Follow Up NCRs (Non-Compliance Reports) issued by PTTEP and suppliers/contractors with respect to corrective actions presented by suppliers/contractors.
- Lead monthly contract meetings with service providers from a Quality perspective.
- Interface with Well Engineering and Operations Division (OWO) and its departments in Bangkok and the Logistics Base in Songkhla for all matters concerning the Quality issues on OWO s Products, and Services.
- Interface with the PTTEP Quality representatives in Songkhla, or in other locations where PTTEP Products or Services are being performed.
- Keep regular contact with goods, Products, and Service Suppliers and local Service providers.
- Remain competent to represent PTTEP in the presence of the regulator as required.
- Contribute to preparation of OWE/S QAQC budget including follow-up and control of expenditures for the assigned contract management.
- Maintain an archive for all Quality Records received by Drilling and Well Services Departments.
- Personal Qualification & Experience.
- Bachelor s degree in any engineering discipline from a recognized University.
- Working knowledge of ISO 9001 Version 2015 or API Q1 or Q2.
- Possess working knowledge in the NDT methods of Magnetic Particle Inspection, Liquid Penetrant, Ultrasonic Testing and Radiography.
- Possess working knowledge of the Products and Services provided to PTTEP.
- Preferably a minimum of 3 years working in a Quality Department of any engineering/manufacturing industries (preferably in Oil & Gas businesses, especially with practical experience in managing Quality issues on Drilling and Well Services Products & Services).
- Advantageous if with good knowledge and familiarity with the most advanced QA/QC requirements and procedures for inspection/auditing.
- Manage the Drilling and Well Services Quality database system to ensure that any record required is properly archived and retrievable.
- Perform the review of suppliers Quality documentation to ensure suitability to Scope of Work/Service.
- Support Quality technical audits and assessments.
- Attitude to stay in Operational bases, Manufacturing facilities for short periods.
- Critical aptitude and the ability to analyse processes quickly, methodically and effectively.
- Personal Qualification & Experience (Cont.).
- PC literacy with Word and Excel applications in a Windows environment.
- Basic Knowledge of Drilling and Well Services Products.
- Good knowledge and familiarity with the most advanced Quality requirements and procedures for inspection/auditing.
- Team player skills, capable of working with professionals.
- Fluency in English language, both verbal and written.
- Company/Internal.
- The job holder will interface with the Drilling and Well Services Department in Bangkok and the Well Operation Logistics Base for all matters concerning the Quality issues on Drilling and Well Services Products and Services.
- Interface with the PTTEP Quality Representatives in Songkhla and in other Locations where PTTEP Products and Services are being performed.
- External.
- The job holder has regular contact with Products and Service Suppliers (Drilling and Well Services) and local Service Contractors and Suppliers.
- Demonstrate a personal commitment to, Safety, Security, Health and Environment by following .
- Thailand Statutory Health, Safety & Environmental Regulations.
- PTTEP Corporate Health, Safety, Security & Environment Policy.
- Contractor s & Suppliers Health and Safety Management Systems.
- Additional Desirable Qualification.
ทักษะ:
Scrum, Software Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Partner with business stakeholders to gather requirements, write user stories, refine user journeys, and translate needs into clear functional and nonfunctional specifications.
- Capture API requirements, create API specifications (e.g., Swagger), and work with architects and designers to define endtoend technical solutions.
- Delivery & Quality Assurance.
- Manage and prioritize backlogs in an Agile environment (Scrum/Kanban), participate in planning, development, testing, and golive.
- Collaborate with developers, QA, and vendors to ensure solutions meet business expectations, quality standards, and system reliability.
- Operational Support & Leadership.
- Support troubleshooting, maintenance, and service readiness activities to ensure API availability and performance.
- Leverage banking-domain expertise and provide guidance or leadership to the team when required.
- Extensive industry experience: 10+ years in software development plus 5+ years in banking/financial services and API ecosystem projects..
- Strong analytical and BA expertise: 3-5 years as a Business/System Analyst on large-scale initiatives with solid skills in requirements gathering, problem diagnosis, and Agile/Waterfall delivery..
- Leadership capability: 5+ years of team management experience leading teams of three or more members..
- Why You ll Love Working With Us.
- At Krungsri Nimble, you ll join a passionate team working at the intersection of technology and banking innovation. We embrace an agile mindset where you ll have real ownership and the opportunity to influence system design and business outcomes. In our collaborative and transparent environment, we prioritize continuous learning to stay ahead of the curve. If you're looking for a role where you can make a responsible impact, grow your expertise, and help shape the future of digital banking, this is where you belong. Apply now and build something transformative with us!.
ทักษะ:
Social media, SEO, Data Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
- Proficient in the local language and excellent English skills.
- Familiarity with search engines, social media algorithms, and SEO.
- Strong capacity to learn and understand new concepts.
- Proficiency in common office software and search engine-related experience preferred.
- Deep understanding of local culture and internet usage habits.
- Attention to detail and ability to use data analysis to identify trends.
- Overseas work or training experience is beneficial.
- Background in Quality Assurance (QA), particularly in search engine evaluation.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
- Monitoring quality performance and compliance against project-specific KPIs.
- Identifying trends, risks, and potential gaps in processes or guidelines.
- Providing structured feedback and improvement recommendations to the Central Project Team.
- Supporting continual optimization of workflows, tools, and evaluation methodologies.
- Improve Model performance of AI models.
- Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- What will I be doing?Perform daily audit on internal system, analysis of errors and feedback to respective team.
- Work with training team to align policy understanding of QA and labelers;.
- Provide support on Policy/Quality related questions on ad-hoc basis;.
- Responsible in guiding new joiners in order to achieve ramp up target;.
- Work closely with Safety Specialist in order to provide feedback on quality;.
- Identify potential errors in policy and correct them in time;.
- Conduct quality meeting with the team to analyze errors;.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Manage Khmer content for Safety Model Operations team, ensuring productivity and accuracy meet business requirements for the Khmer-speaking markets.
- Minimum QualificationBachelor's Degree or equivalent education/experience.
- Fluent in Khmer (Cambodian Language) is required as the role requires communication with Cambodian markets, fluent in English is also required as it is the working language.
- Strong attention to details and ability to work independently.
- Preferred QualificationsMinimum 1 year working experience as Quality Assurance Analyst.
- In-depth understanding of local culture and internet usage habits.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Possesses good interpersonal skills.
- Advanced degree is preferred.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Minimum QualificationsBachelor's degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements. Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
- Preferred QualificationsPrior experience in content moderation, AI, or technical writing teams is a plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, Swift, Internal Audit, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Zero business interruption due to external regulatory issue/notifications.
- Zero External Notification (from Local authorities) on Customization Operations.
- Zero Significant Quality Incident on Customization Operations.
- Quality related customer complaint/rejection/return improvement.
- Right First Time on Artwork and Initiative delivery via customization.
- Vertical startup for Customization Operation owned supply network design project deliveries.
- In-market quality issue/crisis management and resolution.
- Zero critical observation for Internal 3PL (Third Party Logistics) assessment.
- Contribution to Cost-Cash-Service delivery vs target.
- Leads the QA program in local customization site and ensures that customization operations in your area of responsibility operate with the expected level of QA capability inline with company s policy. Own building the capability building & coaching of your responsible organization and any contracted third party operations and ensure internal policy/procedure or external compliance.
- To lead, co-lead or contribute in enabling cost/cash/service delivery of your organization.
- Build capability with key partners in Plant, Sales, Customer/Distributor Logistics in driving and enabling on target shelf quality execution in the trade.
- Coordinate with Customization key stakeholders on quality related issue resolution and Product disposition to minimize business interruption. Drive swift product disposition decision on Quality related block to minimize non performing inventory.
- Partnership with Customization team to ensure Quality element readiness for Customization initiatives, Supplier Selection, Qualification and On-going assessment.
- Responsible for Quality Incident, Quality related Customer and Consumer Complaint root cause investigation and CaPA development and closure effectiveness.
- Knowledgeable in external regulation. Oversight and liaison with product regulatory team for regulatory compliance in Customization. Responsible to coordinate with key stakeholders to ensure compliance to Halal, ISO, and other Quality-related customization licenses and/or certifications.
- Primary QA SPOC to review, approve and provide solutions as needed for all Customization related change management for Customization projects, initiatives, and on-going production.
- Build Quality Culture and QA capability for strong Customization foundations, ie qualifying and conducting health assessment, internal audit to ensure existing and new customization have clear action plans to meet the P&G quality systems and business needs.
- Responsible for reviewing Quality results, improvement, help needed and drive effective and influential engagement in the Production Supply and SMO LT Quality Council.
- Job Qualifications.
- Role Requirements.
- Bachelor's degree in Science, Engineering fields or supply chain-related with an excellent academic background.
- 1-3 years working experience preferably in QA /QC.
- Must have proven success from school or work experience of leadership and analytical thinking skills.
- Curious individuals can make sophisticated decisions using all the available data but are comfortable enough to use their gut feeling and instinct when these are missing.
- Strong in communication and proficient in English & Thai.
- About us.
- We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Job Schedule.
- Full time
- Job Number.
- R000146803
- Job Segmentation.
- Entry Level
ทักษะ:
Assurance, Automation, Javascript
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
- Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
- Test Planning and Design: - Collaborate with product managers and developers to unde ...
- Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
- Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
- Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
- Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
- Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
- Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
- Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
- Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
- Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.
ทักษะ:
Assurance, Compliance, Fast Learner, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency.
- Monitoring quality performance and compliance against project-specific KPIs.
- Identifying trends, risks, and potential gaps in processes or guidelines.
- Providing structured feedback and improvement recommendations to the Central Project Team.
- Supporting continual optimization of workflows, tools, and evaluation methodologies.
- Improve Model performance of AI models.
- Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- Responsibilities:Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
- Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process.
- Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
- Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
- Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
- Be able & willing to support or backfill temporary gaps in market support.
- Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
- Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
- Design/help to design a training plan and implement it according to the timeline.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- Presentation skills, good communication and interpersonal skills.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Assurance, Excel, Public Speaking, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
- Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
- Conduct training and refreshers.
- Support and mentor new employees.
- Help operations on key metrics performance (Sharing insights & suggest action plan).
- Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
- Language proficiency in English is mandatory.
- Proven experience as corporate Qualit assurance or TQA.
- Understanding of effective Quality KRAs (Key responsibilities areas).
- Willingness to keep abreast of new techniques in corporate Quality.
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
- Phenomenal communication, presentation and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decision making abilities.
ทักษะ:
Quality Assurance, Assurance, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Quality inspection of evaluated data and daily tasks of specialists.
- Localize the policies, be responsible for policy training, and align the policy updates.
- Conduct calibration meetings with the team in the appeal process: analyze different cases, record and evaluate their performance, offer solutions and suggestions for the current problem to help the team improve the accuracy rate and alignment.
- Work closely with R&D (Research and Development) and PM (Product Manager) to provide feedback on data quality.
- Willing to work with sensitive issues that include a variety of religious and political views, violence, adult & sexual content.
- And any other duties as assigned.
- Minimum QualificationsBachelor's degree or above and excellent English language skills to support global operation.
- Excellent problem-solving skills and learning abilities.
- Knowledge about search engines, familiar with social media platforms.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Strong ability to learn and understand.
- Familiar with common office software.
- Preferred QualificationsOverseas working/training experience or evaluating experience will be a good plus.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Assurance, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
- 3 years of experience in Dense Wavelength Division Multiplexing (DWDM) or Transmission Control Protocol/Internet Protocol (TCP/IP) or system design operations methodology.
- Experience working with and directing field operation technicians, engineers, contractors, or vendors in a telecommunications environment.
- Experience in collaborating across multiple levels and functions along with the ability to influence the decision-making.
- As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.
- You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.
- Please note: this role is not eligible for immigration sponsorship.
- The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Manage oversight and Quality Assurance (QA) of installation technicians for rack, stack and installation of networking equipment.
- Test and commission routers, optical transport equipment, and other network devices in new and existing network nodes across Google's global network.
- Generate implementation plans and provide technical leadership and guidance during deployment activities.
- Work with project management, network engineering, and rest of the Engineering team to identify in advance potential issues in network installations, including in the areas of facility power Alternating Current/Direct Current (AC/DC), cooling, security/access, rack layout, and cable management.
- Own network documentation, updating, and maintaining network drawings and plans.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ประสบการณ์:
4 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and implement test strategies, test plans, and test cases.
- Perform manual and automated testing for web and backend applications.
- Develop and maintain test automation frameworks (UI & API testing).
- Execute functional, regression, integration, and performance testing.
- Identify, document, and track defects using tools like JIRA.
- Collaborate with developers and stakeholders to ensure quality throughout the SDLC.
- Contribute to CI/CD pipelines by integrating automated tests.
- Perform API testing using tools like Postman or similar.
- Ensure application performance, scalability, and reliability standards are met.
- Mentor junior QA engineers and promote best testing practices.
- ABOUT YOU
- 4-6+ years of experience in Quality Assurance or Software Testing.
- Strong experience in test automation tools (e.g., Selenium, Cypress, Playwright).
- Experience with API testing and tools such as Postman or REST clients.
- Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI).
- Knowledge of programming/scripting languages (Java, JavaScript, Python).
- Experience with Agile/Scrum environments.
- Understanding of performance testing tools (e.g., JMeter, k6) is a plus.
- Experience with SQL for data validation.
- Strong analytical and problem-solving skills.
- Good communication skills with the ability to collaborate across teams.
- Professional proficiency in English is a plus.
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger
- Equal Opportunity
- Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Express, Assurance, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
- Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
- Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
- Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
- Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
- Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
- Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
- Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
- At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
- Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
- Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
- Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
- Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
- A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
- Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Finance, SAP, Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform end-to-end BPI across finance processes including P2P, O2C, R2R, and H2R.
- Conduct current-state (AS-IS) process assessments and design future-state (TO-BE) processes.
- Identify inefficiencies, control gaps, and automation opportunities.
- Develop SOPs, process maps, and control frameworks.
- Finance Transformation & Shared Services.
- Support finance transformation programs including operating model redesign.
- Identify and quantify FTE savings and productivity improvements through process standardization, shared services migration, and automation.
- Assist in Shared Service Center (SSC) setup, transition, and stabilization.
- Design service catalogs, SLAs, KPIs, and governance models for SSC operations.
- Support transition of finance activities from local teams to shared services.
- Costing & Operating Model Design.
- Design and validate costing models for finance operations and shared services.
- Support activity-based costing (ABC) and chargeback models.
- Analyze cost drivers and support business cases for transformation initiatives.
- SAP Implementation Support (PMO & QA).
- Provide PMO support for SAP implementations (S/4HANA or ECC).
- Track project milestones, risks, issues, and dependencies.
- Support quality assurance (QA) by validating process design, configurations, and test scenarios.
- Ensure business requirements are correctly translated into SAP solutions.
- Automation & Digital Enablement.
- Identify and design automation solutions (AI, RPA, workflow, analytics) for business process improvement.
- Support automation use-case development, testing, and deployment.
- Collaborate with IT and automation teams to ensure scalable solutions.
- Stakeholder & Client Management.
- Work with client finance, IT, and transformation teams.
- Prepare client-ready presentations, dashboards, and status reports.
- Support change management and business adoption activities.
- Skills and attributes for success.
- Core Skills.
- Analytical Skills - Ability to analyze data, identify patterns, and support problem-solving across business and finance processes.
- Process Understanding - Basic understanding of end-to-end business processes (P2P, O2C, R2R) and how activities link to outcomes.
- Research Skills - Strong ability to research business topics, best practices, and process benchmarks, and synthesize findings into insights.
- Business Requirements Gathering - Ability to gather, document, and validate business requirements through discussions, workshops, and interviews.
- Presentation & Communication Skills - Capable of preparing and delivering clear, structured presentations for internal and client stakeholders.
- Tools & Technical Skills.
- Microsoft PowerPoint - Strong skills in creating structured, professional, and client-ready presentations.
- Microsoft Excel - Basic to intermediate skills in data analysis, calculations, and reporting.
- Ways of Working.
- Adaptability & Learning Mindset - Open to change, new ideas, and continuous learning in a fast-paced transformation environment.
- Flexibility - Comfortable working across different tasks, projects, and business areas.
- Attention to Detail - Careful and accurate when working with data, documentation, and deliverables.
- Collaboration Skills - Ability to work effectively with team members, stakeholders, and cross-functional teams.
- To qualify for the role you must have.
- Thai nationality.
- Bachelor s or Master s in Accounting, Business Administration, AIS, MIS, IT, Industrial Engineering or other business-related roles.
- Fluency in English and Thai.
- A minimum of 5 years of experience in business / management consulting, strategy implementation or project management related to initiative implementation. New graduated are also welcome!.
- Strong academic foundation with interest in business process improvement, finance transformation, and digital enablement.
- Internship, university projects, or coursework related to process improvement, data analysis, or business analysis is an advantage.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Shape the future with confidence.
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