เงื่อนไขการค้นหา

ทักษะ:

Assurance, Compliance, GMP

ประเภทงาน:

งานประจำ

• Local batch release includes coordination of Vaccine release by the Health Authority.
• Ensure regulations pertaining to Quality and Compliance for importation, distribution and wholesaling of the products on the markets (e.g. Good Distribution Practice) are fulfilled (where applicable as per the country distribution model).
• Where applicable, ensure adherence to AP regional QMS and provide feedback to AP In-market Quality topic owners.
• Ensure Quality perspective is brought into local business initiatives with Quality impact.
• Support local coordination and execution of recalls.
• Support commutation with our Manufacturing Division Quality.
• Support communication with HA issues pertaining to Quality and Supply issues.
• Reports to the In-market Quality lead for Thailand for general advice and instruction concerning Quality Operations.
• Receives guidance, management, and direction and when necessary; executes responsibilities under manager's oversight.
• Keeps manager informed on the status of operations and when challenges, opportunities and/or issues arise.
• Must be Locally registered pharmacist with a valid registered pharmacist license.
• Must have expertise and experience in Quality area (GMP and/or GDP), and nice to have in Supply Chain or Regulatory Affairs.
• Must have the ability to influence management of complex operations, protecting company image and reputation with patients, medical stakeholders and regulatory agencies.
• Must have interpersonal and communication skills in dealing with complex matter.
• Must have exemplary people/team collaboration experience, including speaking candidly, and motivating teams.
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Employee Status:
• Regular
• Relocation:
• No relocation
• VISA Sponsorship:
• Travel Requirements:
• Flexible Work Arrangements:
• Hybrid
• Shift:
• Valid Driving License:
• Hazardous Material(s):
• Requisition ID:R286203.

ทักษะ:

Assurance, Automation, Software Development, English

ประเภทงาน:

งานประจำ

• Demonstrated knowledge of functional, non-functional, integration, and user acceptance test strategies, methods, and procedures.
• Design & implement test scenarios & cases.
• Create & implement test plans and test scripts.
• Design & development of testing tools for test automation & support.
• Ensure quality of service levels of software products through performance test benchmarking.
• Provide production support of software products by investigating and recreating reported defects.
• Work with multiple database interfaces and be familiar with standard web architectures.
• Assist in implementation of QA standards and continual improvement activities.
• Graduated or experienced in faculty/area related to software development.
• At least 2+ years experience in software testing.
• Familiarity with software development methodologies such as Agile or Scrum.
• Critical thinker,Growth Mindset and problem-solving skills.
• Practical experience in carrying out software testing and communicating bugs/issues back to the development team.
• Attention to detail and ability to create comprehensive test scenarios and test cases.
• English skill is a plus.
• Excellent verbal and writing skills.

ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and call center quality standards
• Review a subset of support agents conversations (calls, emails, chat, etc.).
• Assess support interactions based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all customer service metrics (e.g. CSAT, SLA) and how the support team s performance affects those KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Monitor customer service performance on the agent and team level.
• Report support team s performance to higher-ups.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the customer service space.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Strong analytical and problem-solving skills.
• Meticulous and diligent attributes.
• Great team player with the ability to work with others (compromisation).
• Proven track record of analytical skills.
• Great people skills and ability to communicate (negative) feedback.
• Problem-solving capabilities to create meaningful strategies to improve support quality.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Assurance, Thai, English

ประเภทงาน:

งานประจำ

• Maintain and develop internal support and KYC quality standards.
• Review a subset of agents verification (minimize and prevent the errors etc).
• Assess support procedure based on internal standards.
• Accompany evaluations with meaningful and constructive feedback.
• Discuss and explain feedback with agents in regular meetings.
• Analyze all KYC metrics (e.g. critical criteria or as suspicious) and how the support team s performance affects those KPIs.
• Create strategies to improve support KPIs.
• Help agents improve their performance with specific instructions and constant support.
• Map the need for training and onboarding programs and initiate these projects.
• Monitor individual's performance on the agent and team level.
• Create reports that reflect support performance.
• Report support team s performance to higher-ups.
• Participate in calibration sessions to maintain consistency in internal evaluations.
• Contribute to the team culture in a positive manner.
• 1 - 2 years experience in the Operations, KYC, Fraud management, or related role.
• Fully fluent in Thai and English.
• Able to work on a flexible 5-on 2-off work schedule.
• In-depth understanding of industry standards and company policies.
• Good customer, procedure focus, and detail-oriented.
• Great team player with the ability to work with others (compromisation).
• Great people skills and ability to communicate (negative) feedback.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ทักษะ:

Compliance, Problem Solving, Thai, English

ประเภทงาน:

งานประจำ

• Define quality standards of OP department and negotiate with each department head to get agreement.
• Perform effective quality assurance (QA) to manage and monitor performance against the target plan for after sales service team.
• Conduct effective QA analysis, summarize performance and key issues, provide service improvement recommendation and deliver reports to Management.
• Ensure that QA criteria and standard are in accordance with scope of Corporate compliance and local laws and regulations, including OIC and SEC.
• Develop follow up action plan to ensure all agreed actions per auditor's recommendations or compliance's review can finish in target.
• Monitor the performance of service delivery and develop set of strategic improvement action to turn weakness to strength.
• Manage centralize repository of processes and improve processes to minimize complexities and optimize to promote effective operations.
• Establish and refine operating rhythm of the business process and implementation to improve SLA.
• Identify and implement process governance standard to monitor daily performance and issue investigation.
• Bachelor degree or higher in related fields.
• Experiences in supporting projects in part of data management and analysis.
• Excellence in logical thinking and problem solving.
• Experience in initiate projects and solutions preferred.
• Good Thai and English communication.
• Experience in life insurance or banking industries preferred.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Analytical Thinking, Good Communication Skills, High Responsibilities, English

ประเภทงาน:

ฝึกงาน

• Able to intern for a minimum of 8 weeks.
• Able to join one of the following intake periods: June-July.
• Studying bachelor's degree level, 3rd or 4th year.
• Strong academic performance - minimum CGPA of 3.00.
• Active in extracurricular activities.
• Possess a strong desire to learn and succeed.
• Have good interpersonal skills and able to communicate effectively.
• Available Position.
• 1) Data Analytics.
• Gather data from diverse sources, ensuring data integrity and accuracy.
• Oversee the collection, analysis, and dissemination of business data. Develop and maintain reports and dashboards to present key metrics and insights.
• Develop and maintain data quality standards and procedures.
• 2) Developer.
• Supporting QA for testing and/or execute the test which defined by QA.
• Participate in software design and deliver software with quality.
• Research and provide technical recommendation.
• Participate in product development and clarify working scope with the other team members.
• 3) UX/UI.
• Analyze user behaviors, pain points, and industry trends to solve customer-centric ambiguous problem areas in existing or new verticals.
• Put the user at front and center, validate all your design assumptions by testing or interviewing with the user.
• Collaborate closely with Design and Product leadership to define features and communicate ideas effectively to achieve the right outcome.
• Deliver flows, prototypes, sketches, and high-quality visuals that set the standard for design excellence based on business goals and user needs.
• 4) Strategy.
• Project manage and monitor execution of selected strategic, high-impact projects from CIMB Thai s Forward23+ strategy roadmap in areas of Wealth Management, Cost Optimization, Sustainability etc. e.g. develop project charter, set project cadence, coordinate project meetings and track execution progress.
• Provide research support, data analysis and market assessments to stay up-to-date on industry trends and present findings in relevant leadership meetings/ forums.
• Collaborate closely with CIMB Group counterparts especially Group Strategy to provide key updates pertaining to CIMB Thai s progress on key Forward23+ initiatives / projects at key management committee meetings at CIMB Group.
• 5) Marketing.
• Operate end to end corporate event and special projects of the Bank.
• Operate end to end CSR and social activities / charities in cooperation with all BUs, all branches nationwide, subsidiaries and external agencies both government and private ones.
• Work with regional team on related CSR projects, staff volunteer program, sustainability related.
• 6) Internal Audit.
• Participate in the internal control reviews of operations, processes, and products to ensure the health of the organization and provide reasonable assurance to the stakeholder.
• Identify and highlight the critical process and risks inherent in the organization.
• Provide advisory services in relation to good control system and regulatory requirements to the management and business/support units.
• 7) Legal.
• Conduct legal research.
• Update legal FAQ.
• Prepare contents for legal broadcast.
• Prepare legal training.
• Update legal database.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Software Testing, English

ประเภทงาน:

งานประจำ

• วุฒิการศึกษา ปริญญาตรีขึ้นไป สาขา คอมพิวเตอร์, MIS หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานด้านการทดสอบระบบงาน Software Quality Assurance (QA) 1 ปีขึ้นไป จะได้รับการพิจารณาเป็นพิเศษ.
• มีความรู้ความเข้าใจในกระบวนการพัฒนาซอฟต์แวร์ (Software Development Life Cycle).
• มีทักษะด้านการตรวจจับและทดสอบระบบงานซอฟต์แวร์ที่ดี.
• สามารถอ่านและเขียน Test case, Tast planได้.
• สามารถจัดทำเอกสารตามกระบวนการทำ QA ได้เป็นอย่างดี.
• หากมีประสบการณ์ด้าน Test automation tool จะได้รับพิจารณาเป็นพิเศษ.
• มีประสบการณ์ coding, Knowledge JIRA จะได้รับพิจารณาเป็นพิเศษ.
• มีประสบการณ์เกี่ยวกับ Mobile Application and Mobile Web developmentจะได้รับพิจารณาเป็นพิเศษ.
• มีความสามารถในการสื่อสารได้ดี และสามารถสื่อสารกับคนหลายแบบหลายสไตล์ได้.
• ค้นหาและตรวจสอบความถูกต้องของแอพพลิเคชั่น.
• เขียน Test case และ Test plan เพื่อประเมินเวลาที่ใช้ในการตรวจสอบ และติดตามผลการแก้ไขข้อผิดพลาดต่างๆในโปรแกรม.
• ทำงานร่วมกับทีมพัฒนาแอพฯ ให้คำแนะนำ แลกเปลี่ยนความคิดเห็น.
• เวลาทำงาน Working Hours: 9:00-18:00 น. (Flex 8:30-17:30 น.).
• ประกันสังคม.
• วันหยุดประจำปี.
• มีงบให้เบิกสำหรับใช้สมัครอบรมเสริมทักษะความรู้ความสามารถของตนเองเพื่อมาช่วยงานบริษัท.
• มีน้ำดื่มสะอาด อาหารกลางวัน และ แสน็คบาร์ ฟรี.
• โบนัสตามผลประกอบการและความสามารถ.
• ทริปท่องเที่ยวประจำปี.
• เงินเดือน: ตามความสามารถ หากมีประสบการณ์สามารถต่อรองได้
• CODEDIVA Benefits.
• Social security.
• Annual Leave (depends on number of working years).
• Free Lunch, Snack and Drink.
• Budget for training.
• Bonus depends on company and personal performance.
• Annual company trip.