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ทักษะ:
Legal, Budgeting, Procurement
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead and mentor officer in the data management team by fostering a culture of accountability, collaboration, and continuous learning.
- Lead the development and implementation of subsurface data policies, standards, and procedures to uphold data quality, security, confidentiality, and regulatory compliance. Provide advice to management team to define, standardize, and optimize workflows for data acquisition, storage, and utilization, ensuring alignment with industry best practices and legal requirements.
- Provide specialized support to asset teams on challenging data requests and software issues. Serve as a subject matter expert for key E&P applications (e.g., Petrel, DGS) and databases.
- Oversee the integration of diverse subsurface data sources - both digital and physical (e.g., seismic surveys, well logs, rock samples) - into corporate systems, ensuring compatibility and accessibility.
- Supervise the establishment and maintaining robust metadata frameworks, hierarchical structures, and indexing strategies to support organized data management and efficient retrieval.
- Monitor and control data access, enforce authorization protocols, and proactively mitigate risks related to data loss, corruption, or unauthorized use.
- Design and manage scalable databases and repositories, including legacy data migration and systematic archiving of historical datasets for long-term reference.
- Drive digital transformation in data management, leveraging automation technologies such as RPA and Al/ML to streamline data ingestion, validation, and reporting processes. Deliver intuitive data tools and visualization platforms that provide actionable insights and support strategic decision-making.
- Continuously evaluate and adopt advanced data management technologies to enhance operational efficiency, scalability, and alignment with evolving business needs.
- Benchmark practices against industry standards, identify opportunities for improvement, and cultivate a culture of continuous learning and innovation within the team.
- Collaborate cross-functionally with geoscientists, IT professionals, and other stakeholders to ensure database solutions meet operational and strategic objectives.
- Support planning and execution of data-related initiatives, including budgeting, procurement, and vendor management.
- Professional Knowledge & Experiences.
- Professional Knowledge.
- Strong foundation in Geographical Information System (GIS) and data management principles including data governance frameworks, quality control methodologies, and metadata standards.
- In-depth knowledge of subsurface data types and formats including well logs, seismic, and geological models.
- Proficient in Oracle and other modern databases (e.g., PostgreSQL, SQL Server, MongoDB, and cloud-native systems).
- Skilled in data modelling, performance tuning, and handling large E&P datasets.
- Knowledge of data security, backup/recovery.
- Familiar with geoscience application integration (e.g., Petrel, and Openwork).
- Experience with ETL tools, scripting (e.g., Python, Shell, and PL/SQL), and automation.
- Understanding of cloud/hybrid data environments and database migration.
- Experience.
- Over 10 years of experience in database administration, including significant work with subsurface data in the oil and gas industry.
- Proven track record in leading data policy and process development, aligning with corporate data governance.
- Experienced in overseeing complex data integration, validation, and archival projects involving structured and unstructured subsurface data.
- Skilled in designing and maintaining geospatial and subsurface data repositories, ensuring data quality and accessibility for technical users.
- Hands-on experience with automation technologies, including RPA, Al, and ML, to optimize data workflows and enhance operational efficiency.
- Strong background in data security, compliance, and risk mitigation, particularly in environments handling sensitive technical data.
- Successfully executed database migrations, upgrades, and modernization initiatives involving both on-prem and cloud platforms.
- Actively evaluates and adopts advanced database and data management tools, ensuring systems remain scalable and fit-for-purpose.
- Collaborate effectively with multi-disciplinary teams, including geoscientists, IT, and management, to support exploration and production operations.
ทักษะ:
GIS, Industry trends, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Serve as the main point of contact for assigned high-touch customers, managing relationships from onboarding through ongoing engagement.
- Build and maintain strong, long-term relationships with top management and middle managers in customer organizations. Understand power maps and decision makin process in customer organization.
- Understands customer strategy and how DG solutions (SCADA, ADMS, DERMS, GIS) can help in reaching these goals.
- Develop and implement customized onboarding plans tailored to individual customer needs.
- Create and manage customer success plans that align with the customer s business goals and desired outcomes.
- Prepare both standard and custom documentation to support onboarding and ongoing engagement.
- Lead weekly and daily communication touchpoints with customers to provide updates, resolve issues, and offer strategic advice.
- Collaborate closely with the Operatios team for seamless handoffs in last phase of project delivery.
- Collaborate closely with the Sales team for seamless handoffs and cooperative customer management.
- Organize quarterly business reviews (QBRs) and take part in annual SteerCo meetings to discuss performance, progress, and future goals.
- Monitor customer health, proactively address challenges, and drive customer retention and growth through tailored engagement strategies.
- Promote advocacy programs, webinars, and external presentations, positioning the customer as a success story for internal and external audiences.
- Collaborate with product teams to provide input on the roadmap based on customer feedback and requirements.
- Prepare and deliver quarterly business reviews (QBRs) for high-touch customers, focusing on performance metrics, business value, and strategic alignment.
- Generate custom pricing proposals when necessary and assist in contract renewals.
- Work intensively with Sales and Support teams to ensure a coordinated approach to customer management.
- Drive internal and external success stories, including developing 3 internal and 1 external story per customer annually.
- Engage customers in advocacy programs, helping them to present their success stories at user conferences and other industry events.
- Lead webinars with product owners and advocates to showcase customer successes and product enhancements benefits to Customers.
- Accelerate time to value by guiding customers through their maturity journey and upselling digital and advisory services.
- Coordinte with Partner, if Partner is engaged in project delivery and/or L1 support.
- Maximize the return on investment from our software and services.
- Continuous Service Improvement, benefit from ongoing enhancements based on customer feedback and industry trends.
- Build a long-term, collaborative relationship with our team dedicated to their success.
- Participating in the tendering process during acquisition of new High-touch customers, by providing answers to customer s requests, participating in tendering calls with customers, and closely collaborating with Tendering, Sales and Support during the whole process.
- What skills and capabilities will make you successful?Customer Relationship Management (CRM).
- Digital Grid Software Expertise (ADMS, OMS, GIS).
- Stakeholder Management & Strategic Communication.
- Cross-functional Team Collaboration.
- Tendering & Commercial Proposal Development.
- Customer Success Planning & Performance Monitoring.
- Customer Advocacy & Success Story Enablement.
- What qualifications will make you successful for this role? Education: Bachelor s/Master s degree in Power Engineering, or related field.
- Proven experience in a customer-facing role within the software industry, with a focus on customer success, stakeholder management, account management, or similar functions.
- Good understanding of Power Distribution Utilities' business, their processes and regulatory compliance principles is a significant advantage.
- Understanding of ADMS/OMS/GIS software and its integration within utility landscape.
- Strong understanding of software products for utilities and the ability to communicate technical concepts effectively to non-technical stakeholders.
- Excellent communication, interpersonal and negotiation skills.
- Ability to thrive in a fast-paced, dynamic environment and drive initiatives independently.
- Familiarity with customer success platforms and tools is a plus.
- Support up to 10% international travel yearly.
- Professional Proficiency in both written and spoken English is mandatory. Thai language proficiency is a plus.
- Let us learn about you! Apply today.
- Looking to make an IMPACT with your career?.
- When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
- IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
- We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
- Become an IMPACT Maker with Schneider Electric - apply today!.
- 36 billion global revenue
- 13% organic growth
- 150 000+ employees in 100+ countries
- 1 on the Global 100 World s most sustainable corporations.
- You must submit an online application to be considered for any position with us. This position will be posted until filled.
- Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
- Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Responsible for the continuous development and improvement of picking process Analyse and solve the problem including improve Picking performance Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of picking process Ensure that performance of temp and full time staff followed WI. Monitor all orders & documents and coordinate with other related team Monitor and improve productivity for all functions of Picking team Provide data, information and picking issue for supervisor to prepare mo ...
- Requirements: Bachelor s Degree in Logistic management, supply chain or any related field At least 1 year of working experience in warehousing (e-commerce is highly preferred) New graduate with potential profile is also welcomed Proficient with Microsoft Excel Ability to work under deadlines and pressure Good interpersonal, communication and negotiation skills. Good team player Able to work on shift and day-off when required
ทักษะ:
Microsoft Office, Excel, Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers.
- Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery.
- Investigate missed pickups, identify root causes, and implement improvements to prevent future issues.
- Collaborate with the hub team to resolve stuck orders and maintain efficient order flow.
- Provide daily operational support, ensuring processes stay on track and service goals are met.
- Requirements: Bachelor's degree or above, no specific field required. (Fresh Graduates is welcome).
- Proficiency in Microsoft Office; Excel knowledge is a plus.
- Good attitude, logical thinking and strong analytical and problem solving skills.
- Ability to adapt and thrive in fast-pace dynamic environment.
- Excellent communication and teamwork abilities.
- Availability to work in the office 5 days a week and 1 day from home.
ทักษะ:
Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support Line haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
- Reconcile and create Daily truck usage report or any other report.
- Support Linehaul ground operation.
- Recheck and follow all trucks to arrive On-time at each stations.
- Coordinate with subcontractor company to inform daily operation issue or calling extra truck.
- Coordinate with subcontractor company to inform/adjust number of truck need or truck scheduling.
- Planning daily truck usage to support daily operation.
- Efficiently manage number of truck needed to cope with daily parcel.
- Others task related to Linehaul Scope.
- Requirements: Bachelor's degree in Logistic, Business Administration, Supply chain or related field.
- Availability to work on Mon-Sat.
- Experience in the logistics industry is a plus.
- Having experience in Administration, Coordinator or related field is a plus.
- Excellent in communication, negotiating, and co-ordinate with internal and external stakeholders.
- Moderate in Microsoft office or G Sheet skills.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for Outbound Operations and staffing; meet all delivery departure dates and times and drive the budget line of overtime, wages, and shrink.
- Manage communication when problems occur; responsible for the cross communication between seller and buyer.
- Utilizing the LABOR TOOL, oversee all outbound staffing needs to successfully adhere to departure schedules & timely delivery of product buyer and distribution network in a cost effective manner.
- Ensure all outbound shipments are accurate and free of damage.
- Ensure all SOPs and security policies and procedures are followed.
- Maintain the efficient and safe operation of all material handling equipment.
- Manage and analyze the data to improve productivity and performance of outbound and other functions within the department including reduce CPO.
- Manage new hires and team members in progression, coaching, mentoring, and consistently training in a constructive and educational manner to develop them for success.
- Direct the operations of the assigned shift to achieve prescribed objectives, driving all operations in a manner consistent with service and cost objectives.
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads, anticipating variances in staff and volume.
- Prepare and maintain work records and reports of information such as employee time and wages, daily shipments, and/or productivity results.
- Collaborate with Team Members, Supervisors and Managers to solve work-related problems.
- Evaluate Team Member performance and prepare performance appraisals.
- Counsel Team Members in work-related activities, personal growth, or career development.
- Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
- Assess training needs of Team Members and arrange for or provide appropriate instruction Schedule and instruct staff on SOP process and expectation.
- Resolve personnel problems, complaints, or grievances when possible, or refer them to higher-level Managers for resolution.
- Plan manpower to support all campaigns and ensure to meet all SLA.
- Coordinate with WMS team to improve WMS to support operation.
- To perform any other duties assigned by Manager.
- Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
- 5 years of progressive experience managing a B2C fulfillment operation (e-commerce highly preferred).
- Strong experience in Outbound area.
- Good team player and demonstrate leadership capabilities.
- Excellent Ability to handle multiple tasks while maintaining attention to detail and accuracy.
- Ability to effectively communicate in both the written and oral way English skills.
- Strong analysis skill.
- Good interpersonal and communication skills.
- Strong knowledge of WMS system experience.
- Proficient with Microsoft Excel.
ทักษะ:
Problem Solving, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support Line Haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
- Reconcile and create daily truck usage report or any other reports.
- Support Line Haul ground operations.
- Recheck and follow all trucks to arrive on-time at each station.
- Coordinate with subcontractor company to inform daily operation issues or calling extra trucks.
- Coordinate with subcontractor company to inform/adjust number of truck needed or truck scheduling.
- Planning daily truck usage to support daily operations.
- Efficiently manage number of trucks needed to cope with daily parcel volume.
- Other tasks related to Line Haul scope.
- Requirements: Based at Shopee Sorting Center Wangnoi (SOCN) at Ayutthaya.
- Able to work 6 days and night time (depends on assigned shift).
- Having a sense of problem solving and root causing finding.
- Excellent in communication, negotiating, and coordinate with internal and external stakeholders.
- Can-do attitude, Ability to work under pressure and in a dynamic fast-paced environment.
- Can dig deeper in root-cause.
- Moderate in Microsoft Office skills.
- Having basic knowledge in transport operation and planning is a plus.
ประสบการณ์:
1 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Responsible for the continuous development and improvement of picking process Analyse and solve the problem including improve Picking performance Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of picking process Ensure that performance of temp and full time staff followed WI. Monitor all orders & documents and coordinate with other related team Monitor and improve productivity for all functions of Picking team Provide data, information and picking issue for supervisor to prepare mo ...
- Requirements: Bachelor s Degree in Logistic management, supply chain or any related field At least 1 year of working experience in warehousing (e-commerce is highly preferred) New graduate with potential profile is also welcomed Proficient with Microsoft Excel Ability to work under deadlines and pressure Good interpersonal, communication and negotiation skills. Good team player Able to work on shift and day-off when required
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management, Microsoft Office, Creative Thinking
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Initiate and lead warehouse operation excellence projects. Project scope related but not limited to productivity improvement, cost reduction, cycle time improvement, and customer experience improvement.
- Design sustainable operation processes through process engineering, modeling, and optimization.
- Interface with regional product teams (mainly WMS) to review or raise system enhancement requests. Also responsible for new features roll-out and implementation.
- Plan and set up operation processes for new business launching and business expansion. Responsible for monitoring and driving KPIs to targets.
- Interface with regional operations team on a regional initiative roll-out.
- Play a part in cross-functional projects as necessary.
- Able to adapt to dynamic business directions and startup culture.
- Requirements: Bachelor in Industrial Engineering, Logistic Management or related field.
- 5-7 year working experience.
- Excellence in using Microsoft Office Excel / Google Sheet.
- Solid knowledge and understanding of warehouse operations & processes, policy, and WMS systems is a plus.
- Multitask skill.
- Have creative thinking, strong analytical skills and problem-solving.
- Great communication, negotiation, and interpersonal skills.
- Strong problem-solver and detail-oriented.
- Able to work at WHA Wangnoi.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Excel, SQL
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Own short-term and long-term workforce planning for FBS operations, including peak planning (e.g. campaign, mega sale, seasonal spikes).
- Translate demand forecasts and volume projections into manpower requirements across warehouses and fulfillment nodes.
- Balance service level targets with cost efficiency through effective workforce sizing and deployment.
- Monitor workforce productivity, utilization, and efficiency metrics; identify gaps and drive improvement initiatives.
- Develop and track key WFM KPIs such as staffing accuracy, shrinkage, overtime, productivity, and attendance.
- Drive continuous improvement projects to optimize labor cost and operational performance.
- Requirements: Bachelor s degree in Engineering, Operations Management, Business, Analytics, or a related field.
- 5-8+ years of experience in Workforce Management, Capacity Planning, Operations Planning, or Supply Chain (logistics, e-commerce, or fulfillment preferred).
- Strong analytical skills with experience using data to drive decisions (Excel, SQL, BI tools preferred).
- Proven experience managing workforce planning in a fast-paced, high-volume operational environment.
- Strong stakeholder management and communication skills.
- Ability to work under pressure and manage ambiguity in a rapidly scaling business.
- Experience with large-scale operations or multi-site environments is a strong plus.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure that performance of temp and full time staff followed WI.
- Monitor and improve productivity of Cycle Count team.
- Communicate and coordinate with other team.
- Improve skill and competencies of the team member to meet KPI target.
- Manage day-to-day cycle count operation in WMS to align with plan.
- Prepare daily, weekly and monthly reports such as damage, aging, expired, inventory on hand, etc.
- Plan, check and process on counting and transferred stock for all inventory location.
- Troubleshoot for discrepancies stock.
- Ensure all stock is in good condition, no expired or aging and damage stock.
- Ensure theoretical stock value and quantity matches with physical count.
- To perform any other duties assigned by Supervisor or Manager.
- Requirements Bachelor s Degree in Logistic management, supply chain or any related field.
- At least 1 year of working experience in warehousing (e-commerce is highly preferred).
- New graduate with potential profile is also welcomed.
- Proficient with Microsoft Excel.
- Ability to work under deadlines and pressure.
- Good interpersonal, communication and negotiation skills.
- Good team player.
- Able to work in shift and day off.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Legal, Problem Solving, eCommerce, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To manage and control warehouse ensuring smooth operation by determining productivity and efficiency.
- Develop, implement, enforce, and evaluate policies and procedures.
- Drive and improve warehouse processes to reduce costs and timing.
- Solve problem and make decision related to any warehouse issue.
- Maintains work process, safe and healthy work environment by establishing, following, and enforcing standards and procedures while complying with legal regulations.
- Develop, coach and train of warehouse staffs to improve performance and build up their capacity.
- Monitor and manage WMS system and coordinate with Regional Teams for related issue.
- Coordinate with related team such as KAM, Sourcing, Customer service, Marketing, etc. to monitor requirements and ensure quality of service for customers including problem solving, investigate and continuous improvement.
- Support operational improvement initiatives as directed by Warehouse Manager and Head of Operations.
- Monitor 3PL performance and quality to enhance customer experience.
- Prepare the report for management team.
- To perform any other duties assigned by the reporting manager Requirements.
- Requirements Bachelor s degree or higher in Engineer, Logistic management, supply chain or any related field.
- At least 7 years experience in Fulfillment, Warehouse Management, Supply Chain Management or related field.
- Direct experience in Ecommerce, 3PL business.
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
- Strong communicate in English language is a must.
- Data analytical skills.
- Strong leadership and presentation skill.
- Project management and process improvement strategies.
- Able to work at Ayutthaya province.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Compliance, Finance, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
- Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
- Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
- Provide monthly or quarterly cycle count reports to sellers based on their requirement.
- Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
- Manage cycle count plan and process to comply with cycle count compliance.
- Manage damage and write off stock to comply with finance and auditor standards.
- Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
- Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
- Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
- To perform any other duties assigned by Manager.
- Job Description: Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
- Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
- Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
- Provide monthly or quarterly cycle count reports to sellers based on their requirement.
- Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
- Manage cycle count plan and process to comply with cycle count compliance.
- Manage damage and write off stock to comply with finance and auditor standards.
- Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
- Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
- Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
- To perform any other duties assigned by Manager.
- Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
- At least 5 years of working experience for Inventory management (e-commerce is highly preferred).
- Experience in Inventory Cycle Count will be advantage.
- Be able to communicate in English.
- Problem solving skills and Conflict management.
- Ability to work under deadlines and pressure.
- Good interpersonal, communication and negotiation skills.
- Good team player.
- Proficient with Microsoft Excel.
- Able to work on shift and day-off when required.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Compliance, Contracts, Swift, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Monitor and Evaluate: Continuously monitor the performance of existing manpower agencies against pre-defined, measurable metrics (e.g., fill rate, quality of hire, time-to-fill, attrition rate, compliance).
- Reporting: Generate regular performance reports and scorecards for all agencies, highlighting achievements, trends, and areas of concern.
- Corrective Action: Implement formal corrective action plans and performance improvement initiatives for under-performing agencies. Escalate issues and recommend termina ...
- Relationship Management: Act as the primary point of contact for external manpower agencies, conducting regular performance review meetings to ensure alignment and address operational challenges.
- Labor Planning and Fill Rate Optimization Fill Rate Oversight: Monitor fill rates across the warehouse network in real-time or near-real-time to identify immediate and emerging staffing gaps or surpluses.
- Labor Allocation: Strategically analyze staffing needs and proactively re-allocate manpower (contract and/or internal float pool) between different warehouse locations as required to meet fluctuating demand and maintain operational service levels.
- Collaboration: Work closely and collaboratively with relevant warehouse leads (e.g., Warehouse Managers, Site Supervisors) to understand local operational needs, communicate staffing plans, and coordinate the swift deployment and onboarding of re-allocated or new personnel.
- Forecasting: Assist in short-term labor demand forecasting based on operational data (e.g., volume projections, planned promotions, seasonal peaks) to inform agency requirements.
- Compliance and Process Improvement Compliance: Ensure all manpower agency operations and personnel adhere to company policies, safety regulations, and all relevant labor laws.
- Process Optimization: Identify and recommend improvements to the end-to-end workforce management and agency engagement process to enhance efficiency, quality, and cost control.
- Requirements: 1-5 years of experience in Workforce Management, Operations Management, or Labor Planning, preferably within a large warehouse or logistics network.
- Analytical Skills: Exceptional data analysis skills with proven ability to interpret performance metrics (KPIs) and make data-driven decisions on labor allocation and vendor performance.
- WFM Software Proficiency: Proficiency in Workforce Management (WFM) software/systems and advanced skills in MS Excel for reporting and analysis.
- Communication: Strong interpersonal and communication skills to effectively manage external vendor relationships and influence internal stakeholders (Warehouse Leads, Senior Management).
- Proficient in verbal and written English communication, with the ability to document layout plans and collaborate with international teams if needed.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
- 5 years of experience in managing warehousing and supply chain operations.
- 5 years of experience working with, supervising, and managing third-party logistics relationships.
- Master's degree in Business Administration, or a related field.
- 5 years of experience analyzing data and generating business insights to guide business decisions.
- Experience with Data Center logistics or Warehouse operations.
- Ability to work independently and as part of a cross-functional team.
- Ability to apply structured thinking and logic to work and provide solutions to issues.
- A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you ll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
- In this role, you will be the leader of how Google enhances daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for the Google Cloud Logistics, evaluate operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements.
- The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
- We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
- Own the day-to-day logistics operations management of multiple data center locations.
- Create, lead, and support cross-functional company initiatives/projects.
- Manage Third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in a fluid environment.
- Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.
- Recognize improvement opportunities to the cost or quality of services to be provided. Prepare documented business case, present the business case to the peers and management for approval, and provide ongoing project management.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ทักษะ:
Problem Solving, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Operational Excellence: Support the end-to-end daily operations of our Hubs and SOCs, ensuring all processes are executed with precision and reliability.
- Resource Optimization: Monitor workload and manpower utilization to ensure peak efficiency. You will play a key role in aligning resources to consistently meet and exceed service level targets.
- Strategic Coordination: Serve as a vital link between drivers, supervisors, and internal stakeholders to ensure seamless communication and operational alignment.
- Insights & Performance: Transform ground-level data into actionable insights. You will analyze operational trends to identify bottlenecks and implement continuous improvement initiatives.
- Adaptive Problem Solving: Manage diverse ad-hoc operational challenges with a solutions-oriented mindset, ensuring business continuity in a dynamic environment.
- Who We Are Looking For: Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
- Articulate Communicator: You can convey complex information clearly and professionally to stakeholders at all levels, from field staff to management.
- Analytical Mindset: You are skilled at interpreting data to tell a story, using metrics to drive informed decision-making and process enhancements.
- Results-Driven: You are a proactive professional who takes ownership of tasks and is committed to delivering high-quality outcomes.
- Resilient & Agile: You excel in fast-paced, high-pressure environments and can pivot your focus effectively as priorities evolve.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- End-to-end case ownership: Proactively monitor buyer/seller cases on the Google Sheets case tracker throughout the day; pick up, prioritize, and own cases end-to-end until resolution.
- Investigate via systems: Pull order and item histories from the WMS (e.g., pick/pack, staging, dispatch scans, inventory movements, returns) to determine facts and next actions.
- Coordinate with warehouse ops: Liaise with inbound/outbound, inventory control, retu ...
- Timely communication: Provide clear updates and ETAs to the Seller Team; document root cause, action taken, and final resolution in the tracker.
- Prevent recurrence: Log trends, raise incident reports where needed, and propose SOP or process improvements to reduce repeat issues.
- Daily reporting: Summarize case volumes, SLA performance, aging/backlog, and top causes at end of day; highlight blockers and escalations.
- Requirements: Vocational degree and above in any related field.
- At least 1 year of working experience in warehousing (e-commerce is highly preferred).
- New graduate with potential profile is also welcomed.
- Tools: Confident with Google Sheets (filters, pivot tables, lookups, basic formulas) and WMS navigation (order search, movement history, scan logs).
- Ability to work under deadlines and pressure.
- Good interpersonal, communication and negotiation skills.
- Good team player.
- Able to work in shift and day off.
- On-site availability: Able to work on-site in Wangnoi or Samut Sakhon; willing to support peak periods as needed.
ทักษะ:
Express, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree, no specific field required.
- Excellent in problem-solving, communication, and coordination with team and others.
- Have analytical skills to measure performance and monitor the process of operation.
- Excellence in Microsoft Office/Google G-Suite.
- Experience in the logistics industry, especially Express business is a plus.
- Can-do attitude, Ability to work under pressure and in a fast-paced environment.
- Working 6 days per week (Mon-Fri work at office / Sat work from home).
- New graduates are welcome.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of return process.
- Provide data, information and return issue for supervisor to prepare monthly & daily report.
- Communicate and coordinate with other team.
- Analyse and solve the problem including improve Returns performance.
- Handle return product to seller or buyer.
- Improvement skill and competencies of the team member to meet KPI target.
- Support all function process in Returns team and other department.
- To perform any other duties assigned by the superior or manager.
- Requirements Vocational degree and above in Logistic management, supply chain or any related field.
- At least 1 year of working experience in warehousing (e-commerce is highly preferred).
- New graduate with potential profile is also welcomed (Bachelor s Degree).
- Proficient with Microsoft Excel.
- Ability to work under deadlines and pressure.
- Good interpersonal, communication and negotiation skills.
- Good team player.
- Able to work on shift and day-off when required.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Inbound & Storage: Learn how we receive, sort, and store thousands of items from suppliers using smart logic and systems.
- Inventory Management: Help us keep our data 100% accurate through quarterly checks and smart item transfers within the warehouse.
- Order Fulfillment: Master the art of "Picking and Packing." You will ensure that customer orders are picked accurately and are in perfect condition.
- Quality Control & Troubleshooting: Become a problem-solver! You will handle "unhappy flows" fixing issues like damaged items, missing stock, or incorrect picks.
- Logistics Coordination: Work closely with SPX and other delivery partners to ensure every parcel starts its journey to the customer on time.
- Who We Are Looking For Fresh Graduates: You have recently graduated from any major (Logistics, Business, Engineering, or any other field).
- Fast Learners: You are curious and can pick up new systems and processes quickly.
- Problem Solvers: You enjoy fixing things and making processes better.
- Team Players: You like working with people and can communicate clearly.
- Resilient: You are comfortable working in a dynamic, high-energy warehouse environment.
- Why Join SCommerce? Hands-on Experience: Learn the "real" side of e-commerce logistics.
- Career Growth: We love promoting internal talent. This is your foot in the door!.
- Dynamic Culture: Work in a fun, fast-paced environment with a supportive team.
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