เงื่อนไขการค้นหา

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Recruitment, Leadership Skill, Payroll, English, Thai

ประเภทงาน:

งานประจำ

• Develop and execute the annual Human Resources strategy and budget in alignment with hotel business objectives.
• Monitor labor costs, productivity ratios, manpower planning, and workforce optimization to ensure financial efficiency while maintaining service standards.
• Analyze compensation, benefits, and market trends to maintain competitive positioning and support talent attraction and retention.
• Partner with Finance and department leaders to forecast staffing requirements and manage payroll costs within approved budgets.
• Mitigate financial and operational risks associated with employee relations, labor disputes, compliance issues, and workforce shortages.
• People.
• Lead all Human Resources functions including Talent Acquisition, Learning & Development, Employee Relations, Compensation & Benefits, Performance Management, Workforce Planning, Succession Planning, and HR Administration.
• Act as a strategic business partner and trusted advisor to the General Manager and Executive Committee on all people-related matters.
• Develop and implement talent management strategies to attract, develop, engage, and retain high-performing employees and future leaders.
• Drive employee engagement initiatives, recognition programs, wellbeing activities, and diversity, equity, and inclusion practices to foster a positive workplace culture.
• Ensure effective recruitment, onboarding, succession planning, and career development processes throughout the hotel.
• Coach, mentor, and develop department leaders on performance management, employee relations, leadership effectiveness, and organizational development.
• Oversee the annual performance review process and ensure alignment with company objectives and individual development plans.
• Lead workforce planning initiatives to ensure optimal staffing levels and organizational effectiveness.
• Promote a culture of accountability, collaboration, continuous improvement, and service excellence.
• Guest Experience.
• Champion the connection between employee engagement and guest satisfaction by promoting a service-oriented culture throughout the hotel.
• Collaborate with department leaders to enhance service standards, employee behaviors, and guest experience initiatives.
• Analyze guest feedback, engagement surveys, and operational performance data to identify opportunities for improvement.
• Ensure training and development programs support luxury service delivery standards and brand expectations.
• Participate in guest interactions and hotel activities to understand service opportunities and support continuous enhancement of the guest experience.
• Responsible Business.
• Ensure full compliance with local labor laws, employment regulations, company policies, and brand standards.
• Develop, review, and maintain Human Resources policies, procedures, employee handbook, and governance frameworks.
• Lead investigations into employee relations matters, grievances, misconduct cases, whistleblowing reports, and disciplinary actions while ensuring fairness and consistency.
• Monitor and report key Human Resources metrics, including turnover, absenteeism, engagement, productivity, recruitment effectiveness, and training compliance.
• Represent the hotel in labor-related discussions, negotiations, government inspections, and external employment matters where applicable.
• Support corporate social responsibility (CSR), sustainability, and community engagement initiatives that enhance the hotel's reputation as an employer of choice.
• Ensure compliance with data privacy regulations, workplace health and safety requirements, and ethical business practices.
• Maintain effective relationships with government agencies, educational institutions, recruitment partners, and industry associations.
• Leadership.
• Serve as a member of the Hotel Executive Committee and contribute to the overall business strategy and operational success of the hotel.
• Act as Manager on Duty (MOD) as assigned and provide leadership support during operational and emergency situations.
• Lead organizational change initiatives, cultural transformation programs, and strategic HR projects.
• Foster a high-performance culture that reflects the company's values, purpose, and luxury hospitality standards.
• Perform other duties and special projects as assigned by the General Manager or Regional Human Resources leadership.
• Bachelor's Degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• Thai nationality.
• Minimum 8 years of Human Resources experience, including at least 3 years in a senior leadership role, preferably within the hospitality industry.
• Strong knowledge of employment laws, employee relations, talent management, compensation and benefits, and organizational development.
• Proven leadership, coaching, communication, and stakeholder management skills.
• Ability to influence and partner effectively with the General Manager, Executive Committee, and department leaders.
• Strong business acumen with the ability to align people strategies with business objectives.
• Proficient in HR systems, workforce planning, and HR analytics.
• Excellent verbal and written communication skills in English and the local language.
• Ability to maintain confidentiality and handle sensitive matters with professionalism and integrity.
• Professional HR certification and luxury hotel experience are preferred.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Recruitment, Leadership Skill, Payroll, English, Thai

ประเภทงาน:

งานประจำ

• Develop and execute the annual Human Resources strategy and budget in alignment with hotel business objectives.
• Monitor labor costs, productivity ratios, manpower planning, and workforce optimization to ensure financial efficiency while maintaining service standards.
• Analyze compensation, benefits, and market trends to maintain competitive positioning and support talent attraction and retention.
• Partner with Finance and department leaders to forecast staffing requirements and manage payroll costs within approved budgets.
• Mitigate financial and operational risks associated with employee relations, labor disputes, compliance issues, and workforce shortages.
• People.
• Lead all Human Resources functions including Talent Acquisition, Learning & Development, Employee Relations, Compensation & Benefits, Performance Management, Workforce Planning, Succession Planning, and HR Administration.
• Act as a strategic business partner and trusted advisor to the General Manager and Executive Committee on all people-related matters.
• Develop and implement talent management strategies to attract, develop, engage, and retain high-performing employees and future leaders.
• Drive employee engagement initiatives, recognition programs, wellbeing activities, and diversity, equity, and inclusion practices to foster a positive workplace culture.
• Ensure effective recruitment, onboarding, succession planning, and career development processes throughout the hotel.
• Coach, mentor, and develop department leaders on performance management, employee relations, leadership effectiveness, and organizational development.
• Oversee the annual performance review process and ensure alignment with company objectives and individual development plans.
• Lead workforce planning initiatives to ensure optimal staffing levels and organizational effectiveness.
• Promote a culture of accountability, collaboration, continuous improvement, and service excellence.
• Guest Experience.
• Champion the connection between employee engagement and guest satisfaction by promoting a service-oriented culture throughout the hotel.
• Collaborate with department leaders to enhance service standards, employee behaviors, and guest experience initiatives.
• Analyze guest feedback, engagement surveys, and operational performance data to identify opportunities for improvement.
• Ensure training and development programs support Holiday Inn Brand service delivery standards and brand expectations.
• Participate in guest interactions and hotel activities to understand service opportunities and support continuous enhancement of the guest experience.
• Responsible Business.
• Ensure full compliance with local labor laws, employment regulations, company policies, and brand standards.
• Develop, review, and maintain Human Resources policies, procedures, employee handbook, and governance frameworks.
• Lead investigations into employee relations matters, grievances, misconduct cases, whistleblowing reports, and disciplinary actions while ensuring fairness and consistency.
• Monitor and report key Human Resources metrics, including turnover, absenteeism, engagement, productivity, recruitment effectiveness, and training compliance.
• Represent the hotel in labor-related discussions, negotiations, government inspections, and external employment matters where applicable.
• Support corporate social responsibility (CSR), sustainability, and community engagement initiatives that enhance the hotel's reputation as an employer of choice.
• Ensure compliance with data privacy regulations, workplace health and safety requirements, and ethical business practices.
• Maintain effective relationships with government agencies, educational institutions, recruitment partners, and industry associations.
• Leadership.
• Serve as a member of the Hotel Executive Committee and contribute to the overall business strategy and operational success of the hotel.
• Act as Manager on Duty (MOD) as assigned and provide leadership support during operational and emergency situations.
• Lead organizational change initiatives, cultural transformation programs, and strategic HR projects.
• Foster a high-performance culture that reflects the company's values, purpose, and luxury hospitality standards.
• Perform other duties and special projects as assigned by the General Manager or Regional Human Resources leadership.
• Bachelor's Degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• Thai nationality.
• Minimum 8 years of Human Resources experience, including at least 3 years in a senior leadership role, preferably within the hospitality industry.
• Strong knowledge of employment laws, employee relations, talent management, compensation and benefits, and organizational development.
• Proven leadership, coaching, communication, and stakeholder management skills.
• Ability to influence and partner effectively with the General Manager, Executive Committee, and department leaders.
• Strong business acumen with the ability to align people strategies with business objectives.
• Proficient in HR systems, workforce planning, and HR analytics.
• Excellent verbal and written communication skills in English and the local language.
• Ability to maintain confidentiality and handle sensitive matters with professionalism and integrity.
• Professional HR certification and luxury hotel experience are preferred.

ทักษะ:

Analytical Thinking, Public Relations, Negotiation, English, Thai

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with government authorities, industry associations, local communities, and external organizations.
• Coordinate official visits, executive meetings, receptions, public affairs activities, and participation in industry conferences and forums.
• Serve as a key liaison between the company, government agencies, and external stakeholders.
• Support daily communication and coordination between manufacturing facilities and government authorities.
• Strengthen community engagement initiatives and promote corporate social responsibility (CSR) programs.
• Support the implementation of strategic business projects by coordinating resources and stakeholder relationships.
• Monitor, analyze, and interpret government policies, industry regulations, and compliance-related developments.
• Provide recommendations and insights to support favorable policy development and business growth opportunities.
• Assist in managing public relations risks, crisis communication, and reputation management initiatives.
• Monitor public sentiment and support early-warning mechanisms for potential reputational risks.
• Track and report the progress of key government-related and foreign affairs projects.
• Prepare regular reports, presentations, and strategic updates for management.
• Perform other government affairs and special assignments as directed by management. What you'll need.
• Bachelor's degree or higher in Political Science, Public Administration, Business Administration, Law, Communications, or related fields.
• More than 10 years of experience in Government Affairs, Public Affairs, Public Relations, Community Relations, or stakeholder management roles.
• Strong understanding of Thai government structures, policies, regulations, and administrative procedures.
• Excellent relationship-building and stakeholder management skills.
• Fluent in Thai and English for business communication.
• Chinese communication skills are highly preferred.
• Strong business communication, negotiation, and coordination abilities.
• Excellent analytical thinking, problem-solving, and strategic planning skills.
• Experience in crisis communication and reputation management is an advantage.
• Professional business etiquette and executive-level communication skills.
• Ability to work effectively under pressure in a fast-paced environment.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Human Resource Management, Employer Branding, Public Relations, Microsoft Office, Service-Minded

ประเภทงาน:

งานประจำ

• Employee Relations & CSR Activities.
• Plan and organize employee engagement activities to strengthen employee relationships and workplace culture.
• Coordinate and support various company events and activities.
• Prepare activity budgets and monitor expenses in accordance with approved plans.
• Evaluate activity outcomes and prepare reports on program effectiveness.
• Support and coordinate Corporate Social Responsibility (CSR) projects and initiatives.
• Employee Welfare Management.
• Canteen management and coordination with service providers.
• Employee shuttle bus management.
• Coordination of drinking water supplies for employees.
• Administration of employee suggestion box programs.
• Preparation and issuance of employee lockers, ID cards, and vehicle stickers, including maintaining control records.
• Processing welfare claims and employee assistance payments in accordance with company policies.
• Organizing welfare committee meetings, preparing meeting minutes, and ensuring compliance with legal requirements.
• Manage the end-to-end recruitment process for both operational and office-based positions.
• Lead mass recruitment activities for production operators, technicians and other manufacturing-related positions.
• Recruit office-based, professional, specialist and supervisory-level employees across various functions.
• Work closely with hiring managers to understand workforce requirements, position specifications and recruitment priorities.
• Develop effective sourcing strategies and utilise appropriate recruitment channels, including JobsDB, social media, employee referrals, job fairs, educational institutions and local recruitment networks.
• Build and maintain a strong candidate pipeline for high-volume and frequently recruited positions.
• Conduct candidate screening, interviews, assessments, reference checks and offer coordination.
• Provide hiring managers with professional advice regarding candidate qualifications, labour market conditions and recruitment solutions.
• Establish and maintain relationships with local communities, educational institutions, government agencies and external recruitment partners.
• Monitor and prepare recruitment reports, including hiring progress, time to fill, recruitment sources, offer acceptance rates and other relevant recruitment metrics.
• Support employer branding activities and other HR projects as assigned.
• Bachelor's degree in Political Science, Human Resource Management, Communication Arts, Psychology, or a related field.
• 1-3 years of experience in Employee Relations, Employee Engagement, Employee Welfare Management, or related HR functions.
• Experience as a Master of Ceremonies (MC) for company events, internal communications, public relations activities, or employee engagement programs will be an advantage.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and Canva.
• Ability to create communication and promotional materials.
• Basic English communication skills, including telephone communication and general workplace interaction.
• Strong coordination, interpersonal, and organizational skills.
• Positive attitude with a service-minded approach and a passion for employee engagement.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Power BI, Tableau, Project Management

ประเภทงาน:

งานประจำ

• Assist in implementing sustainability initiatives related to energy efficiency, water conservation, waste management, and carbon footprint reduction across properties.
• Support the integration of sustainability strategies into business operations and asset management.
• Conduct research on industry's best practices, emerging trends, and regulatory updates to enhance sustainability performance.
• ESG Data Collection & Reporting.
• Gather and analyze sustainability and ESG data for internal tracking and external reporting (e.g., GRI, ISSB, TCFD, CDP, DJSI).
• Support the preparation of sustainability reports, investor updates, and regulatory disclosures.
• Ensure data accuracy and alignment with corporate sustainability goals.3.
• Community value & Community Engagement.
• Develop and implement Community Value programs that align with corporate values and support local communities.
• Organize and coordinate community outreach projects, volunteering activities, and partnerships with NGOs.
• Work with internal teams and external partners to drive social impact initiatives, including education, wellness, and local economic development.
• Support the development of impact measurement frameworks to track the effectiveness of CV programs.
• Sustainable Finance & Green Building Certifications.
• Assist in gathering documentation for sustainability-linked financing (e.g., green bonds, blue loans, sustainability-linked loans).
• Support the certification process for buildings (LEED, EDGE, WELL, Thai Green Building Standards).
• Research industry benchmarks for sustainable building practices and help implement certification-related projects.
• Stakeholder Engagement & Communications.
• Collaborate with internal teams, tenants, guests, and local communities to promote sustainability and social responsibility initiatives.
• Support the development of sustainability-related presentations, training materials, and awareness campaigns.
• Assist in preparing press releases, social media content, and internal communications to highlight sustainability and CSR achievements.
• Climate & Risk Management Support.
• Monitor climate-related risks and opportunities affecting the company's properties.
• Assist in environmental impact assessments and risk mitigation strategies.
• Support the implementation of climate adaptation and resilience measures.
• Continuous Learning & Innovation.
• Stay updated on sustainability regulations, ESG reporting standards, and CSR trends.
• Identify and recommend innovative ideas, partnerships, and technologies that could enhance the company's sustainability and social impact.
• Assist in piloting sustainability and community-driven initiatives and evaluating their effectiveness.
• Admin Support.
• Handle correspondences, purchase orders, and other paperwork related to Sustainabiluty and CV activities. Coordinate with internal departments such as accounting for budgeting and payment processes (Online Payment, SAP, VPN access and Docushare).
• Assist in organizing and tracking fundraising events and partnerships, ensuring adherence to company policies and goals.
• Complete monthly CSR activity reports and social media reports as required.
• Bachelor's degree in Sustainability, Environmental Science, Social Development, Business, Data Analytics, Communications, or a related field.
• 3-5 years of experience in sustainability, ESG reporting, CSR, or community relations (real estate or hospitality experience is a plus).
• Strong analytical and data management skills, with experience in collecting, processing, and analysing ESG and sustainability-related data.
• Proficiency in data tools such as Excel, Power BI, Tableau, or other data visualization and reporting platforms.
• Experience working with sustainability reporting frameworks (GRI, ISSB, TCFD, SASB, CDP) and ESG data validation processes.
• Ability to interpret and translate data insights into actionable sustainability strategies.
• Strong communication, stakeholder engagement, and project management skills.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Power point, English, Thai

ประเภทงาน:

งานประจำ

• Climate strategy project development and implementation including low carbon economy transitions, GHG emissions reduction actions and plans, climate and net zero strategies, Science-Based Targets (SBT), climate-related financial risks and opportunity assessment, scenario analysis, mitigation and adaptation strategies, carbon credit project, etc.
• Development of corporate sustainability programs such as sustainability strategy, human rights due diligence process, CSR strategy, double materiality assessment, susta ...
• GHG WRI/IPCC Protocol and Guidance, Life Cycle Analysis (LCA), Corporate Social Responsibility (CSR)/sustainability reporting utilizing Global Reporting Initiative (GRI) Standards, SET reporting guidelines, SDG and other industry-specific tools.
• Support in response to sustainability indices, such as S&P Corporate Sustainability Assessment (S&P CSA), CDP, FTSE Russell, etc.
• Development of corporate sustainability reports and others in both Thai and English, including writing, editing and proofreading content.
• Support to assess business programs for social needs by measuring and valuing business broader societal impacts using concepts such as Social / Environmental Return on Investment, Natural Capital Protocol, Creating Shared Value, etc.
• Utilize AI-enabled tools to enhance project efficiency, research, report development, and knowledge management, ensuring accuracy, confidentiality, and compliance with ERM's quality standards.
• Master's degree in Environmental Science, Environmental Engineering, Sustainability, or related fields.
• Minimum 3 years of professional experience in Sustainability, Climate Change, or ESG-related project.
• Hands-on expertise in climate strategy development, GHG reduction planning, net-zero roadmaps, and corporate sustainability program is a plus.
• Communicate effectively with clients, regulators, and multidisciplinary project teams.
• Proficiency in MS Office Suite: Excel, Word, and PowerPoint.
• Strong project coordination and organizational skills.
• Excellent interpersonal and communication skills.
• Agile, adaptable, and able to work in a fast-paced consulting environment.
• Demonstrated ability to use AI tools effectively to support research, analysis, content development, and problem-solving.
• Strong critical thinking skills with the ability to evaluate, validate, and refine AI-generated outputs before applying them in professional work.
• Curious and proactive in adopting emerging digital technologies, including AI, to improve consulting effectiveness and deliver greater value to clients.
• Strong analytical and assessment skills.
• Business proficiency in English.
• What You Impact Is.
• You will help deliver high-quality work that drives impactful programs for our clients, while building strong relationships and contributing fresh ideas to evolve our services. Through collaboration and continuous learning, you will strengthen our culture and create opportunities that support long-term success for both clients and the firm.
• APAC Ready to Lead Way.
• At ERM, your work creates impact that matters, helping global organizations tackle the most pressing sustainability challenges while shaping a better future for communities and the environment. Our vision is to empower you to grow, lead, and innovate alongside world-class clients on transformative projects. We prioritize wellbeing, continuous learning, and an inclusive culture where collaboration, expertise, and purpose drive meaningful impact. At ERM, diverse perspectives are celebrated, and innovation thrives. If you're ready to make sustainability your mission and build a career that creates lasting change, your journey starts here.
• You can apply for this role through Careers or through the internal careers portal if you are a current employee.
• Discover Life at ERM.
• Talent Brochure: TM - Candidate brochure.
• Life at ERM: Life at ERM.