เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Procurement, Project Management, English

ประเภทงาน:

งานประจำ

• Day-to-day management of activities related to key projects under the climate action portfolio;.
• Coordinate with relevant implementing partners and UNDP to ensure that expected outputs are delivered in a timely manner;.
• Ensure that the projects are implemented in compliance with UNDP and Government s Procurement and Human Resources Guidelines, and Financial requirements;.
• Ensure that the projects are executed according to approved workplans and within established budgets;.
• Manage requests for the provision of financial resources by UNDP, using advance of funds, direct payments, or reimbursement using the FACE (Fund Authorization and Certificate of Expenditures) form;.
• Implement and support results-focused project activities.
• Performance of other duties as required in support of project implementation.
• Implementation of reporting and monitoring policies and strategies of the portfolio.
• Effective monitoring for ensuring implementation of project activities;.
• Assess the programmatic impact and oversee the appropriateness and the accuracy of methods used to verify progress and the results;.
• Manage and monitor the project risks initially identified, submit new risks to the Project Steering Committee and Working Group for consideration and decision on possible actions if required; update the status of these risks by maintaining the Project Risks Log;.
• Be responsible for managing issues and requests for change by maintaining an Issues Log;.
• Prepare the Project Progress Reports (progress against planned activities, update on Risks and Issues, expenditures) and submit the report to the relevant UNDP team;.
• Ensure timely submission of quarterly financial and activity progress reports to UNDP as well as adequate financial management of allocated resources;.
• Oversee timely preparation of reports for UNDP to donors and other stakeholders;.
• Prepare presentations to donor partners, government and other stakeholders as required.
• Liaison, partnerships and coordination with external and internal partners and portfolio development and resource mobilization.
• Contribute to coordinate with key partners and stakeholders at national and local level to effectively implement the Portfolio activities;.
• Support to create strategic partnerships with government, non-government, and private sector stakeholders and beneficiaries;.
• Actively support the design and implementation of the portfolio resource mobilization strategy, developing concept notes/project proposals, and maintain close relationships with donor partners;.
• Provide oversight of the development of a new project proposal on Just Energy Transition and related topics to the Mitigation Action Facility;.
• Closely liaise with other UNDP Thailand teams to ensure coherency and synergy with other UNDP projects and thematic areas;.
• Build relationships with other UN agencies and build upon common activities to ensure maximum impact of project activities especially when targeting vulnerable groups such as children, youth and women; and,.
• Advise team members and management on new developments regarding key partners and stakeholders.
• Provide quality advisory services to the UNDP Thailand and Implementing Parnters and facilitate knowledge building and management.
• Identify and synthesize best practices and lessons learned.
• Make sound contributions to knowledge networks and communities of practice including corporate communications repositories; and,.
• Contribute to the design and implementation of appropriate learning strategies for stakeholders.
• Update and co-design the portfolio communication strategy.
• The incumbent performs other duties within their functional profile as deemed necessary for theefficient functioning of the Office and the Organization.
• Competencies.
• Core Competencies.
• Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
• Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
• Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning.
• Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
• Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
• Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
• Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.
• UNDP People Management Competencies can be found in the dedicated site.
• Business Direction and Strategy.
• System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
• Business Development.
• Knowledge Facilitation: Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.
• Business Management.
• Project Management: Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.
• Monitoring & Evaluation: Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
• Partnership management.
• Strategic engagement: Ability to capture and sustain attention, interest and agreement of high-level, influential policy and decision makers and secure their buy-in of high-level vision and objectives.
• Emerging partnerships: Ability to engage with emerging partners, develop and manage a strategy and develop approaches to developing and managing these new strategic partnerships.
• Resource mobilization: Ability to identify funding sources, match funding needs (programmes/projects/initiatives) with funding opportunities, and establish a plan to meet funding requirements.
• Required Skills and Experience.
• Advanced university degree (Master s deree or equivalent) in Climate Change, Environmental Sciences/Engineering, Energy Engineering, Disaster Management, Environmental Economics/Management, International Relations, Political Science and/or relevant field is required. Or.
• A first level university degree (bachelor s degree) in the above fields in combination with additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
• Minimum of 2 years (with Master s Degree) OR 4 years (with Bachelor s degree) of relevant experience in Climate Change, Environmental Sciences/Engineering, Energy Engineering, Disaster Management is required.
• Experience in project/ portfolio management including coordination, financial management, risk management and partnership management.
• Experience in identifying and executing opportunities to improve operational efficiency.
• Experience in working effectively with diverse groups of professionals towards common goals.
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advance knowledge of spreadsheet and database packages.
• Demonstrated experience in managing teams.
• Experience in policy analysis and development on just energy transition or climate resilience (or related fields) is an asset.
• Research experience on just energy transition or climate resilience (or related fields) is an asset.
• Experience and knowledge of the country s institutional framework and policies of climate change is an asset.
• Previous experience working with government, donors or the UN is an asset.
• Fluency in written and spoken English and Thai is required.
• Equal opportunity.
• As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
• UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
• Sexual harassment, exploitation, and abuse of authority.
• UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
• Right to select multiple candidates.
• UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
• Scam alert.
• UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Automation, Risk Management, Compliance, English

ประเภทงาน:

งานประจำ

• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of operational metrics to evaluate impact, identify gaps, and recommend continuous improvement actions.
• Collaborate cross-functionally with product, operations, tech, and compliance teams to identify root causes, design scalable solutions, and implement sustainable improvements.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in project management, operations, or business transformation roles; exposure to customer service or operations environments is an advantage but not mandatory.
• Proven experience in leading cross-functional projects in a fast-paced environment, with strong ownership from planning to execution.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.
• Yesterday 18:22.

ทักษะ:

Google Analytics, Magento, Drupal, English, French

ประเภทงาน:

งานประจำ

• Drive commercial growth of the e-commerce business by defining and executing strategies to maximize sales, profitability, and customer engagement,.
• Manage all operations related to the e-commerce site: means of payment, fraud, customer orders validation, preparation and delivery flows,.
• Optimize the inventory in coordination with the regional and local Retail Merchandising teams.
• Supervise the website e-merchandising: product offer, cross-selling, internal search process,.
• Ensure an exceptional customer experience throughout the process, from order management to handling inquiries promptly and professionally,.
• Manage the agency in charge of SEA,.
• Coordinate with local communication teams for a digital media plan,.
• Develop and update our e-commerce customer database,.
• Lead and manage e-commerce projects and initiatives, ensuring timely delivery and alignment with business objectives.
• Measure the website activity.
• Analyze the e-commerce sales (best-sellers, slow-movers, analysis by department, colors, price ranges, etc ).
• Follow the main website KPIs such as traffic, conversion rate, average basket,.
• Measure the site performances and the customer online behavior: navigation, pages, reactivity.
• Reports business information and propose any relevant improvements.
• Promote omni-channel services and digital culture.
• Coordinate the web-to-shop / shop-to-web activities,.
• Propose stock transfers when necessary,.
• Coordinate communications and animations action plans with the subsidiaries,.
• Study competitors sites, new industry trends, and inform on best practices.
• Customer Relationship Center (CRC).
• Oversee Day-to-Day Operations: Ensure the CRC operates smoothly, with efficient handling of all inbound and outbound customer interactions across phone, email, chat, and other support channels.
• Deliver Exceptional Customer Experience: Maintain high service standards by monitoring call quality and response times, ensuring every customer interaction is efficient, professional, and customer-focused.
• Team Leadership & Performance Management: Supervise CRC agents, provide coaching, conduct performance reviews, and collaborate with the CX team to implement training programs that enhance service quality and productivity.
• Process Improvement: Identify operational bottlenecks and implement workflow enhancements, scripting improvements, and updated procedures to streamline the customer journey.
• Resource & Workforce Planning: Develop staffing plans to ensure adequate coverage, especially during peak periods, while balancing efficiency and service quality.
• 5 to 10 years of experience in e-commerce with a strong focus on commercial strategy and sales growth.
• Proven experience managing or supervising a customer support team is strongly preferred.
• Excellent communication skills both verbal and written with the ability to handle challenging customer situations professionally.
• Strong analytical skills to interpret sales data and market trends for decision-making.
• Experience with Google Analytics and back-office (Magento, Drupal).
• Knowledge of digital medias, Analytics, SEA,.
• Fluent English and Thai a MUST. French will be an advantage.
• Customer-centric attitude with a strong focus on delivering excellent service experiences.
• Ability to lead and motivate a team, including conducting morning briefings to foster engagement and align priorities.
• Ability to work independently and be hands-on and operational as needed,.
• Ability to liaise in a transversal way with local, regional and Paris teams.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Public Relations, Legal, ISO 27001, English

ประเภทงาน:

งานประจำ

• Executes cybersecurity engineer tasks including, but not limited to, security patch management, security vulnerability management, and security configuration management.
• Tests, implements, deploys, maintains, reviews, and administers the cybersecurity tools.
• Assist in identifying, prioritizing, and coordinating the protection of critical cyber defense infrastructure and key resources.
• Coordinate with Cyber Defense Analysts to manage and administer the updating of rules and signatures (e.g., intrusion detection/protection systems, antivirus, and content blacklists) for specialized cyber defense applications.
• Identify potential conflicts with the implementation of any cyber defense tools (e.g., tool and signature testing and optimization).
• Operates and maintains production information security systems.
• Ensures proper cybersecurity documentation is in place regarding standard operating procedures.
• Monitors the industry and external environment for emerging threats and advises relevant stakeholders on appropriate courses of action.
• Oversees incident response planning and the investigation of security breaches and assists with any associated disciplinary, public relations, and legal matters.
• Applies expert knowledge and skills to resolve problems, including support concepts and methods, problem isolation and troubleshooting procedures, system and file recovery processes, and operating system and network configurations.
• Prepares and presents cogent and cohesive analyses and briefings advising management on new technological developments, techniques, and enhancements that result in increased time and cost efficiencies.
• Provides advice and assistance to troubleshoot the most complex problems in a manner that minimizes interruptions in the ability to carry out critical business activities.
• Supports rapid response teams in response to customer service problems resulting from catastrophic events such as virus infections or widespread power outages.
• Supports the development of a formal cyber security risk assessment program.
• Supports and assists in maintaining a vulnerability/gap/response assessment program.
• Supports the ongoing maintenance of the cyber-Kill Chain for the company, focusing on phases of cyber-attack and remediation/mitigation for each phase.
• Supports ongoing activities to develop, communicate, and support appropriate standards and risk controls associated with digital data.
• Supports the development and maintenance of a company Data Protection program.
• Responds to cybersecurity alerts.
• Cascade and leverage cybersecurity control and practice to the entire company group.
• Bachelor s or Master s degree in Computer Engineering, MIS, IT, or a related field.
• At least 2 years experience in computer security and 5 years in IT infrastructure.
• Have a foundation in good information security practices.
• Knowledge of International Security frameworks, Standards, and Guidelines, e.g., COBIT, NIST-800, ISO 27001, PCI-DSS, OWASP, etc.
• Experience in Security tools, e.g., EDR, ATP, WAF, IPS/IDS, Deception, TI/TIP, Anti DDoS.
• Experience in Cloud Environments, e.g., Google Cloud, AWS, Microsoft Azure.
• Experience with system and application security management and control.
• Experience with system, network, and OS hardening techniques. (e.g., remove unnecessary services, password policies, network segmentation, enable logging, least privilege, etc.).
• Experience with facilitating information security risk assessments.
• Technical writing, documentation development, process mapping, and visual communication skills.
• Hands-on experience with computer programming languages and/or scripting languages such as Python, Java, and Shell for automation.
• Professional certificates related to work (e.g., CISSP, CISM, AWS Certified Security, or similar general security certification) are desirable.
• Talent to identify and create a broad vision for a security solution and to execute it;.
• Systems Thinking - the ability to see how parts interact with the whole (big picture thinking).
• Proven experience of acting as an expert in project teams.
• A positive, can-do attitude who naturally expresses a high degree of empathy to others.
• Ability to explain your thoughts or findings also to non-technical professionals.
• Strong problem-solving and analytical abilities Able to work under minimal supervision, detail oriented.
• Excellent English (Spoken and Written).
• Location: True Digital Park, Punnawithi.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Content Creator, Video Editing, Videography, Thai, English

ประเภทงาน:

งานประจำ

• Propose video content ideas and formats suitable for different social media platforms
• (e.g. TikTok, Instagram Reels, Facebook, YouTube Shorts).
• concept & angle.
• structure / hook.
• filming approach.
• editing style..
• Shoot and edit short-form videos for social media (using camera or smartphone, lighting, audio, etc.).
• Edit and optimize videos for platform-specific performance (hook, pacing, captions, aspect ratio, duration).
• Create basic graphic materials and retouch images when needed (supporting visuals, thumbnails, simple design).
• Actively use AI tools to improve efficiency and creativity (idea generation, scripting, variations, editing assistance, etc.).
• Keep up with social media trends and experiment with new formats.
• Collaborate with the team while taking full ownership of assigned content pieces.
• Must-Have Qualifications.
• Strong understanding of how different social media platforms work
• (not just formats, but audience behavior and content flow).
• Proven ability to shoot and edit video content independently.
• Comfortable using video editing tools (e.g. CapCut, Premiere Pro, Final Cut Pro, or similar).
• Creative mindset able to think, test, and iterate without waiting for detailed instructions.
• Active user of AI tools in content creation and production.
• Able to work from topic-level direction and deliver complete, publish-ready content.
• Strong Plus (Nice to Have).
• Comfortable appearing in front of the camera when needed.
• Experience creating video content for selling products or brand marketing.
• Understanding of content flow: hook value call-to-action.
• Motion graphics or basic animation skills.
• Familiar with performance-driven content or social ads.
• What We Value.
• Curiosity and willingness to try new ideas.
• Ownership and responsibility for your work.
• Courage to experiment trying and failing is part of the job.
• Ability to balance creativity with brand consistency.
• What You ll Get.
• Creative freedom to propose and test your own ideas.
• Opportunity to shape the brand s video content direction.
• A fast-moving environment where good ideas get executed.
• Real impact your work will be published, tested, and improved continuously.
• How to Apply.
• Your portfolio or sample works (video content preferred).
• Social media accounts or platforms you have worked on (if available).
• A short explanation of how you usually turn an idea into a finished video.