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ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Compliance, Python, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- 50% to conceptualising, designing, building, and scaling Procurement GenAI/ Agentic AI agents and use-cases.
- 50% to delivering client service with focus on savings & value creation, category insights, operating model, and holistic procurement transformation.
- You will help clients reinvent procurement with digital and GenAI capabilities, unlocking step-change value, greater resilience, sustainability impact, and innovation across their value chains. This role is ideal for a procurement expert who is also te ...
- This is a global role reporting to BCG s Global Topic Leader for Procurement, and you will operate as part of our Global GenAI Procurement Team across North America, Europe, and Asia.
- Our Expert Consulting Track.
- The Expert Consulting Track (ECT) is vital to BCG s ability to successfully meet our clients demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the best of BCG to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.
- What You'll Bring.
- Core Procurement Expertise.
- 7-12 years of experience in procurement, supply chain, digital procurement, or related fields.
- Strong fundamentals in category management, sourcing, contracting, supplier management, compliance, and risk.
- Proven track record in delivering procurement value creation and transformation programs.
- Experience in top-tier consulting firms is a strong plus.
- Experience in Procurement or Supply Chain functions of leading blue-chip or Fortune 500 companies especially within AI/GenAI-focused COEs, is an advantage.
- GenAI Technical Competencies.
- Hands-on experience building GenAI solutions, not just managing vendors - e.g., working with LLMs, knowledge retrieval (RAG), prompt engineering, agent design, workflow automation, or analytics tools.
- Ability to translate procurement processes into technical requirements and solution architectures.
- Ability to work collaboratively with engineers and data scientists, familiarity with Python, SQL, or no-/ low-code platforms will be a plus.
- Strong understanding of data readiness, governance, quality assurance, and model evaluation.
- Experience in AI-native or cloud-native companies is a strong plus, particularly in roles involving product development or applied AI.
- Consulting & Leadership Skills.
- Strong problem-solving and communication skills; ability to influence C-level stakeholders.
- Proven leadership managing teams and complex multi-workstream engagements.
- Fluency in English; proficiency in one or more SEA languages is an advantage.
- High adaptability, entrepreneurial mindset, and a passion for innovation in procurement.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer. Click here for more information on E-Verify.
ทักษะ:
Budgeting, Good Communication Skills
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supervision: Assist in overseeing daily operations of the restaurant, including staff management and customer service.
- Staff Management: Schedule staff, and ensure they adhere to the restaurant s policies and procedures. Handling Shift Change request, leave request, staff attendance record, and approve OT request.
- Daily briefing: Attend pre-mail briefing with RM in liaison with Kitchen team. -.
- Then conduct daily meeting/briefing with team, subordinate. Before shift started, before leaving and transfer table/customer to the next shift.
- Customer Service: Ensure high-quality customer service, look, grooming of staff and address customer concerns or complaints. - Hand on Customer Service: Participate and assist wait staff when required.
- Assistant Restaurant Manager. - Inventory Management: Manage inventory levels, order supplies, and control costs as well as weekly, monthly and random stock take in the responsible area.
- Financial Management: Monitor and report on financial aspects, such as sales, expenses, and budgets.
- Quality Control: Act as Quality Control person, check both food, drink appearances as well as staff grooming during the operation.
- This to ensure that the club maintain food quality and safety standards, and ensure adherence to health and safety regulations.
- Experience: Previous experience in the restaurant industry, with a proven track record in a managerial or supervisory role.
- Leadership Skills: Strong leadership and team management abilities.
- Customer Service: Excellent customer service skills and the ability to handle customer concerns effectively.
- Financial Acumen: Proficiency in financial management, budgeting, and cost control.
- Communication: Good communication skills to interact with staff, customers, and senior management.
- Organizational Skills: Strong organizational skills and attention to detail.
- Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays.
- Certification: Some employers may require food safety certifications and/or a degree in hospitality or a related field.
ทักษะ:
Project Management, Quality Assurance, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
- Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
- Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
- Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
- Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
- Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
- Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
- Bachelor's degree or above.
- Excellent English verbal and written skills.
- In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
- Strong Content analysis, Data Analysis and Reporting skills.
- Strong logical thinking to evaluate the requests and prioritize the tasks.
- Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
- Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
- Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
- Proficiency in using moderation tools, content management systems and people management systems.
- Preferred Qualifications.
- Experience of leading or working with multi-market teams.
- Experience of implementing projects, strategies or processes in Bytedance.
- Ability to succeed in a fast-paced and diverse environment.
ทักษะ:
Procurement, Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿30,000, สามารถต่อรองได้
- Oversee daily bookshop operations, ensuring the store is organised, clean, and welcoming.
- Maintain shop displays, product arrangements, and visual merchandising.
- Ensure all SOPs are followed and continuously improved.
- Book Curation & Customer Insight.
- Curate book titles and product selections that align with Today We Read s customers, brand positioning, and programme themes.
- Stay active on the shop floor to listen to customer feedback, preferences, and requests.
- Translate customer insights into improved curation, restock decisions, and new title recommendations.
- Work with management to refine category focus and seasonal or thematic selections.
- POS & Product Management.
- Add all products (books, merchandise, consignment items) into the POS system with complete and accurate data.
- Ensure pricing, categories, and stock data are correct and regularly updated.
- Inventory & Stock Management.
- Receive all products and check accuracy against invoices.
- Record inventory into the system and track stock movement.
- Perform regular inventory checks, cycle counts, and monthly audits.
- Monitor stock levels, identify slow-moving and fast-moving items, and plan replenishment needs.
- Procurement & Ordering Coordination.
- Create required order lists based on stock levels, sales trends, and curation plans.
- Prepare PR / PO documents (training will be provided).
- Coordinate closely with back-office admin on procurement processes, documentation, and follow-ups.
- Track order status, delivery schedules, and ensure timely stock replenishment.
- Vendor Coordination.
- Prepare PR / PO documents (training will be provided).
- Coordinate with publishers, suppliers, and consignment partners.
- Follow up on delivery schedules, product information, and missing or damaged items.
- Maintain positive, professional relationships with all vendors.
- Sales & Customer Experience.
- Lead cashier operations when needed; ensure accurate transactions and cash handling.
- Support customers in selecting books and merchandise, offering thoughtful and personalised recommendations.
- Maintain service standards and ensure customers feel welcomed and supported.
- Sales Analysis & Reporting.
- Track best-sellers, slow-moving titles, and customer preferences.
- Prepare weekly and monthly sales and stock reports.
- Suggest curation adjustments, restock priorities, and sales strategies based on data and observation.
- Team Support / Leadership.
- Provide guidance, on-the-job training, and support to junior staff.
- Delegate tasks appropriately and ensure the team meets daily standards.
- Act as the key holder when required.
- Consignment Product Management & Reporting.
- Prepare monthly consignment reports for all consignment partners.
- Track sold quantities and remaining stock by title.
- Propose replenishment quantities for consignment items.
- Maintain accurate records of sales, returns, and outstanding balances.
- Event & Workshop Support.
- Act as the main bookshop coordinator for events, exhibitions, workshops, and author sessions.
- Event information is accurate (dates, time, age group, pricing, titles involved).
- Frontline bookshop staff are fully briefed and prepared.
- Promotional messaging matches actual shop and programme execution.
- Prepare book selections, displays, and stock relevant to each event or exhibition.
- Oversee setup and readiness of the bookshop area before events.
- Provide post-event feedback and insights to the Manager and Marketing Team.
- Work ScheduleBookshop operation hours: 10:00 AM - 7:00 PM.
- Staff must be able to work on a shift basis, including weekends.
- 9:00 AM - 6:00 PM.
- 10:30 AM - 7:30 PM.
- Able to work 6 days per week as scheduled by the manager..
- 2-4 years of experience in retail, bookshop operations, or inventory/POS management.
- Experience working at Kinokuniya, Asia Books, Naiin, B2S, or similar bookstores is a strong advantage.
- Able to communicate in English (reading emails, speaking with customers).
- Able to work with Microsoft Office/ Google Doc, Sheet, Slide, Drive.
- Strong organisational skills and attention to detail.
- Comfortable working with POS systems, inventory software, and spreadsheets.
- Passionate about books and customer experience.
- Detail-oriented and responsible.
- Team-oriented with strong interpersonal skills.
- Agree to allow the company to take photos/videos during work for use in communications, promotions, and advertisements across all channels.
- Able to work 6 days/week, including weekends and holidays.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Energetic, Negotiation, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
- Make hotel reservations, cancellations and modifications of stay.
- Handle objections and be persuasive.
- Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
- Offering a personalized experience, even more so for overflow hotels.
- Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
- Support the team of Sales agents.
- Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
- Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
- Conduct call monitoring, coaching sessions.
- Motivate the team to achieve and exceed KPIs.
- Assist in onboarding and training new hires.
- Escalate complex customer or operational issues to management when needed.
- Foster a positive, high-performance team culture.
- Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
- Native Thai, fluent in English.
- Minimum 3-5 years of call center sales experience.
- Proven track record of exceeding sales targets.
- At least 1-2 years of leadership or supervisory experience preferred.
- Strong coaching and mentoring skills.
- Excellent communication and negotiation skills.
- Ability to analyze performance data and implement improvement strategies.
- Strong problem-solving and decision-making abilities.
- Computer literate in Microsoft Window, powerpoint and excel applications required.
- Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
- Highly responsible & reliable.
- Very enthusiastic, outgoing personality, organized and thorough.
- Flexible working hours.
- Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor?.
- We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
- Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Do what you love, care for the world, dare to challenge the status quo!.
- Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
- Terms: Full time, 5 days/week (working hours from 8am until 9pm).
- Requirement: Shift hours including weekend and public holidays.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Compliance, Procurement, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To manage raw material and packaging material team to stable production when to change manufacturing plan in production process.
- Follow up investigation, CAPA of any issues during using material in day-to-day manufacturing.
- To ensure and maintain compliance level of supplier (reject rate, complaint rate etc).
- To ensure that packaging material test results are checked, approved, recorded and available for inspection in accordance with Good Manufacturing & Control Laboratory Practices.
- To be responsible for maintain packaging material specification.
- Be responsible for all SOP related to packaging and raw material and safety.
- Co-ordinate with planning, production, warehouse, procurement, and quality team when raw material and packaging material encounter quality problem.
- To ensure that packaging material test results are checked, approved, recorded and available for inspection in accordance with Good Manufacturing & Control Laboratory Practices.
- To ensure recompilation for raw material is aligned with sampling card.
- Be responsible to pass and release all packaging material complied in SAP system.
- Coach and mentor less experience analyst and staffs; check the quality of their work and help them resolve problems.
- To supervise team to solve analysis issue and instrument operate issue.
- To ensure that equipment, instrument are maintenance, calibrated of packaging material in QC laboratory.
- Accountable for ensuring laboratory investigations are thorough and accurate and escalation of confirmed Out of Specification (OOS) and Out of Trend (OOT) results in line with global standards and any local SOPs.
- To provide effective application of analytical investigation and change management within QC as defined in SOPs.
- To maintain Raw material sampling following HALAL requirement.
- To understand and follow all necessary Health & Safety systems and ensure that work is consistent with safe working practices.
- To communicate with packaging team and AQL when packaging specification problem.
- To provide and support raw material and packaging material rejection report to production, warehouse, planning, and supplier.
- To review packaging material report, summarize monthly packing material rejection, Right at First time (RFT).
- Co-responsible for housekeeping, cleanliness, and safety in the laboratory, also responsible for taking care of laboratory facilities to keep them in good condition and ready for use.
- Perform other related jobs that may be assigned by the supplier or superior.
- To responsibility of Halal Management TeamDevelop and monitor manufacturing procedure of halal product to assure its consistency.
- Coordinate for test every incoming material in accordance with halal certificate, specifications, and manufacturer.
- Communicate with KAHI for each deviation and non-compliance of material and product in halal documentation.
- Deliver internal halal training to all internal department member.
- The experience we're looking for.
- Minimum 2 years experience in Quality Control and/or Assurance of manufacturing site and / or technical centre preferably within a multinational Pharmaceutical Business.
- Through knowledge of GMP requirements for API manufacturer (ICH7) and PS9000 standard for pharmaceutical packaging material.
- Broad understanding of Healthcare and Pharmaceutical manufacturing operations business including raw materials and packaging material manufacturing and control.
- Knowledge of Quality responsibilities, systems, and standards.
- Knowledge and experience of Good Manufacturing Practice and Regulatory standards.
- Supplier/3rd party/Distribution centre (WH) Quality Management.
- The skills for success.
- Flexibility in thinking and pragmatic problem-solving skills.
- Proven experience in multifunctional / multinational project management.
- Excellent communication skills with the ability to work on own initiative is essential for the success of this role. Be able to debate and negotiate with external supplier personnel.
- Well-developed influencing skills. Diplomatic and tactful in difficult supplier situation.
- Highly motivated and confident in external environments. Organised and able to deliver concise written or oral summaries to line manager.
- Able to lead improvement plans with key suppliers, requires a good manufacturing knowledge and an understanding of business process.
- Able to train and coach other auditors is preferably.
- SAP experience/knowledge will be advantage.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage daily pick & pack operations with precision, ensuring high-quality output across picking, packing QC, consolidation, and dispatch.
- Drive performance to consistently achieve On-Time In-Full (OTIF) and meet or exceed order accuracy standards.
- WMS & Inventory ManagementUtilize Manhattan WMS daily to execute and optimize warehouse transactions.
- Support cycle counts, manage stock adjustments, and drive shrinkage control initiatives to maintain inventory accuracy.
- People & Safety LeadershipLead, motivate, and coach a team of shift operators to deliver strong performance and engagement.
- Plan and manage shift rosters to meet operational needs.
- Enforce strict EHS standards and ensure the safe use of tools, equipment, and warehouse systems.
- Continuous Improvement & CollaborationImprove productivity metrics such as picks per hour through data-driven insights, training, and process enhancement.
- Lead root-cause analysis for operational variances and support internal/external audits.
- Work closely with Planning, Customer Service, Transport, Inbound, Outbound, and Inventory Control teams to ensure seamless end-to-end operations.
- Collaboration & CommunicationProvide daily operational updates on pick & pack performance.
- Communicate clearly with management on issues, risks, and recommended solutions.
- A hands-on, motivated leader who thrives on the warehouse floor, inspires frontline teams, and drives operational discipline. You have strong WMS skills, a continuous improvement mindset, and a passion for quality and safety.
- Key Skills & ExperienceStrong expertise in warehouse operations and inventory management.
- Daily, practical proficiency in Manhattan WMS.
- Proven leadership capability in managing frontline shift-based teams.
- High commitment to quality, safety, and process rigor.
- Strong data-driven problem-solving skills, particularly with KPIs such as picks per hour, accuracy, and inventory levels.
- What You'll Need (Required Qualifications)Prior supervisory experience in a fast-paced warehouse or distribution environment, specifically in pick & pack operations.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
GMP, Risk Management, Quality Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the development, implementation, and ongoing management of the company s GMP system.
- Own and drive the quality system, including deviation management, change control, and risk management, ensuring timely and effective closure.
- Lead and monitor Quality KPIs at both local and global levels to ensure targets are met.
- Prepare and lead internal quality audits for the Bangplee factory in accordance with relevant SOPs, ensuring compliance with GMP, GDP, ISO 13485, and regulatory requirements.
- Drive standards deployment and quality system initiatives, ensuring site compliance with regulatory requirements and timely follow up of actions arising from external audits.
- Coordinate with cross functional teams at the Bangplee factory to ensure all product and process non conformities are properly raised and managed through the deviation reporting system.
- Ensure all required changes are raised through the change control system in line with Bangplee SOPs, with defined actions completed and post approval obtained prior to implementation.
- Lead and coordinate investigations into complaints and deviations, ensuring effective Corrective and Preventive Actions (CAPA) are identified and implemented to prevent recurrence.
- Track and ensure closure of all actions arising from quality deviations and GMP corrective actions.
- Educate, train, and monitor Quality Assurance inspectors and relevant staff to ensure understanding and compliance with established quality procedures and standards.
- Be responsible for Annual Product Quality Reviews (APQR), Management Reviews, and Post Market Surveillance (PMS).
- Ensure compliance with global quality standards, GMP, and applicable regulatory requirements and procedures.
- Ensure incoming quality training and annual quality training programs meet established requirements.
- Manage and oversee pest control activities at the site.
- The experience we're looking for.
- 3-5 years experience in a manufacturing site and/or technical center, preferably within a multinational pharmaceutical or FMCG environment.
- Strong working knowledge of QMS, GMP, GDP, PIC/S, ISO 13485, and other applicable standards.
- Demonstrated track record of strong delivery and execution.
- Proven people management experience, with the ability to lead, develop, and influence teams at all levels.
- Flexible thinker with pragmatic problem solving skills.
- Proven experience managing multifunctional and/or multinational projects.
- In depth knowledge of quality responsibilities, systems, and standards.
- Willingness to relocate internationally for career development opportunities within a global organization.
- Demonstrates Reckitt values: Achievement, Teamwork, Entrepreneurship, and Commitment.
- The skills for success.
- Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
ทักษะ:
Finance, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and lead a multi country channel strategy covering distributor structure, market segmentation, capability development, and go to market optimization across Southeast Asia.
- Drive joint business planning processes with regional channel partners, including target-setting, go-to-market strategy, capability building, and performance governance.
- Provide market insights and regional intelligence to support portfolio decisions, go ...
- Channel and Distributor Management Implement a standardized channel performance management system using KPIs such as revenue growth, market penetration, inventory health, forecasting accuracy, and program ROI.
- Strengthen execution across markets through standardized training, joint business planning, and channel enablement programs tailored for SEA.
- Lead channel partner capability-building programs, including commercial training, technical training, digital enablement, and operational excellence initiatives.
- Operational and Cross Functional Collaboration Partner with regional supply chain, marketing, finance, and customer service teams to ensure seamless execution and support for channel partners.
- Ensure adherence to company policies, ethical standards, and regulatory requirements across different countries.
- Represent the Automotive Aftermarket business in regional performance reviews, strategic planning forums, and cross-functional leadership meetings.
- QualificationsBachelor s degree in business, marketing, engineering, or a related field; an MBA is an advantage.
- Extensive experience in automotive aftermarket sales, channel management, or distributor leadership across multiple Southeast Asian markets.
- Strong understanding of the regional aftermarket ecosystem, including channel partners, workshops, and retailers.
- Demonstrated success in driving revenue growth and executing channel strategies across diverse markets.
- Excellent negotiation, communication, and stakeholder management skills with the ability to influence at multiple organizational levels.
- Strong analytical, planning, and decision making capabilities, with proficiency in managing complex market data and performance metrics.
- Willingness to travel frequently across Southeast Asia to support partners and market execution.
- Learn more about 3M s creative solutions to the world s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Research, Financial Analysis, Product Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Play a key role on client engagements, managing studies to define client needs and supervising research activities to obtain relevant data.
- Be responsible for managing project teams comprised of consultants who design and develop innovative long-term business strategies for client corporations that maximize the return on the investment of shareholders.
- Oversee the formulation of hypotheses for research and investigation, and the advanced financial analysis of client, competitor, and industry data.
- Apply knowledge of business principles and industrial organization, develop actionable recommendations, and supervise work including strategic due diligence, product development studies, change management plans, and the evaluation of long-term investment opportunities.
- Be responsible for managing client contact and play a key role in the development and maintenance of high-level client relationships.
- Act as a key topic content lead for proposals or other business development work.
- What You'll Bring.
- Strong academics from a top-tier institution.
- A minimum of 8 years of professional experience, including experience in a strategy consulting environment and a demonstrated ability to lead teams of consultants.
- Experience from solving complex business problems and devising business strategies, through formulating research and/or analytical approaches involving quantitative analysis, conceptualization, and communication of strategic solutions.
- Excellent communication and persuasion skills and written and spoken English.
- Excellent numerical skills, analytical and structured with the potential to conduct advanced quantitative analysis.
- Solid business acumen, commercial capabilities and business judgement.
- Team player, open and positive in a group dynamic.
- Additional info.
- WHAT CAN A CAREER AT BCG OFFER YOU?.
- An opportunity to innovate and change: We have a legacy of developing deep insights and game-changing ideas and our case teams take ideas from all levels in order to deliver breakthrough insights to our clients.
- Training and mentoring: We embed mentorship and apprenticeship throughout your time at BCG. You will have a support system of career development advisors, the guidance of project leaders, and partnership with your colleagues and teammates at every turn.
- A collaborative approach: You will join a growing team of talented individuals, operating and learning from people with a diverse and broad set of backgrounds.
- EQUAL OPPORTUNITY.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, disability, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer. Click here for more information on E-Verify.
ทักษะ:
DevOps, Automation, Kubernetes
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
- Team resources management.
- Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
- Design AWS Cloud solution architecture in response to the client s requirement.
- Define the scope of work & estimate mandays for cloud implementation.
- Managing cloud project delivery to meet the customer requirements timeline.
- Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
- Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
- Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
- Experience in leading cloud AWS implementation and delivery team.
- Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
- Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
- Experience in building multi-tier Service Oriented Architecture (SOA) applications.
- Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
- Knowledge of OS administrative for both Windows and UNIX technologies.
- Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
- Knowledge of Kubernetes, Containers and CI/CD, DevOps.
- Experience with RDBMS designing and implementing over the Cloud.
- Prior experience with application development on the various development solutions as Java,.Net, Python etc.
- Experience in,.Net and/or Spring Framework and RESTful web services.
- UNIX shell scripting.
- AWS Certified Solution Architect - Associate, Prefer Professional level.
ทักษะ:
Oracle
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
- Ensures that any software that is part of the solution is installed and configured according to client requirements.
- Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
- Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
- Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
- Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
- Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
- Ensures the efficient and comprehensive resolution of incidents and requests.
- Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
- Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
- Provides second line remote and onsite technical support to clients.
- Provides second line field engineering services to clients.
- Reports and escalates issues to 3rd party vendors if necessary.
- Follows the required handover procedures for shift changes to ensure service continuity.
- To thrive in this role, you need to have: Good communicate skills, both verbal and written.
- Ability to plan activities and projects well in advance and take into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
- Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
- Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
- Collaboration certifications such as - Valid CCNP Collaboration Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; Valid Webex Calling & Webex Contact Centre certification.
- Required experience: Moderate level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony.
- Moderate level experience in technical support to clients.
- Moderate level experience in diagnosis and troubleshooting.
- Moderate level experience providing remote support in Collaboration technologies.
- Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
- Basic understanding of Network routing and switching.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ทักษะ:
Statistics, Industry trends, Meet Deadlines
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provides operational leadership team to a team of individuals accountable for service offer management.
- Sets the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients.
- Investigates and solves client problems which have been escalated by the team.
- Assists with the preparation of bids and proposals to clients and remains up to date with deals in the pipeline to ensure a smooth transition from Sales to Delivery.
- Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
- Investigates all line support calls and identifies the root cause of incidents, events and problems to ensure proactive future management.
- Takes full ownership for managing the escalated incidents, requests, events and/or problems to resolution within the service level conditions.
- Provides continuous feedback to clients and affected parties and updates all systems and/or portals as prescribed by company procedures.
- Follows the required handover procedures for shift changes to ensure service continuity and manages resource allocation to achieve service level agreements.
- Assists with the analysis of statistics and other data to determine the level of client service provided.
- Contributes to and assists with the maintenance of the information technology site plan.
- Assists with the identification of user and employee training requirements.
- To thrive in this role, you need to have: Seasoned knowledge of technical services, IT service management, and related technologies.
- Ability to stay up to date with industry trends, emerging technologies, and best practices.
- Seasoned knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
- Seasoned understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
- Good client-facing and communication skills, with the ability to build and maintain strong client relationships.
- Developing management qualities, including the ability to learn the skills to inspire and mentor a team.
- Displays the ability to facilitate presentation of technical and complex matters to a diverse audience.
- Ability to analyze data and produce reports on issues and recommend resolutions.
- Ability to multi-task, set priorities and meet deadlines.
- Seasoned knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Academic qualifications and certifications: Bachelor's degree or equivalent in Business or Information Technology or related field.
- Master s degree or equivalent in Information Technology or Business Administration preferred.
- ITIL certification is desirable.
- Relevant technical certifications as required.
- Required experience: Solid experience in similar role within a related global technology environment.
- Moderate level of experience operationally managing a technical team.
- Solid experience dealing with clients and managing service levels.
- Solid stakeholder engagement experience at all levels in the organization.
- Hybrid Working About NTT DATA
- NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
- Equal Opportunity Employer
- NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
- Third parties fraudulently posing as NTT DATA recruiters.
- NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Project Management, Quality Assurance, Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
- Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
- Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
- Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
- Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
- Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
- Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
- Minimum QualificationsBachelor's degree or above. Excellent English verbal and written skills.
- In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
- Strong Content analysis, Data Analysis and Reporting skills.
- Strong logical thinking to evaluate the requests and prioritize the tasks. Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
- Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
- Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
- Proficiency in using moderation tools, content management systems and people management systems.
- Preferred QualificationsExperience of leading or working with multi-market teams.
- Experience of implementing projects, strategies or processes in Bytedance.
- Ability to succeed in a fast-paced and diverse environment.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
- Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
- Prepares management reports.
- Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
- Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
- Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
- Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
- Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
- Keeps management informed of guest and staff related incidents; represents senior management in their absence.
- Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
- Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
- Screens next day movements for special instructions to various departments.
- Ensures pending follow up action is communicated to the next shift.
- Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
- Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
- Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
- Works harmoniously and professionally with co-workers and direct superior.
- Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Problem Solving, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Monitor and evaluate all return activities and coordinate with other internal and external team to ensure that the process is running smoothly and achieve KPI target efficiently.
- Deliver strong leadership, influencing and collaboration skills in working with team.
- Ensure performance of temp and full time staff followed WI.
- Record issue for Returns team.
- Ensure key performance indicators assigned to returning employees.
- Prepare daily reports, monthly reports, etc.
- Improve necessary skill to return team.
- Provide problem solving and decision making.
- Coaches, counsels, and disciplines team member.
- To perform any other duties assigned by Supervisor or Manager.
- Requirements: Bachelor s Degree in Logistic management, supply chain or any related field.
- At least 2 years of working experience in Warehousing (e-commerce is highly preferred).
- Proficient with Microsoft Excel.
- Ability to work under deadlines and pressure.
- Good interpersonal, communication, problem solving and negotiation skills.
- Good team player.
- Able to work on shift and day-off when required.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Number26022697
- Job CategoryGolf, Fitness, & Entertainment
- LocationThe Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand, 10330
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: CPR Certification.
- First Aid Certification.
- Recreation Equipment.
- Any certification or training required by local and state agencies.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
- Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
- In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Problem Solving, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for the continuous development and improvement of picking process through problem identification and analysis.
- Monitor all picking productivity from regional team and improve on the number of productivity.
- Manage day-to-day order in WMS, arrange order activities to maximise the efficiency, reliability, timeliness and cost effectiveness of picking process.
- Ensure key performance indicators assigned to picking employee.
- Deliver strong leadership, influencing and collaboration skills in working with team.
- Prepare monthly reports such as KPI s, inventory picking issues, etc.
- Monitor picking key performance indicators (KPI s) to ensure goals are met.
- Control and plan headcount to support all campaign.
- Coordinate with outbound and other related team to ensure shipped out smoothly.
- Lead and coach picking team lead on picking WI & process including WMS system skill.
- Plan and communicate with sourcing about GWP (give with price) items including other related department and approve working plan.
- To perform any other duties assigned by the supervisor or manager.
- Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
- At least 3 years of working experience in Warehousing (e-commerce is highly preferred).
- Experience in Inventory picking and Outbound will be advantage.
- Be able to communicate in English.
- Problem solving skills and Conflict management.
- Ability to work under deadlines and pressure.
- Good interpersonal, communication and negotiation skills.
- Good team player.
- Proficient with Microsoft Excel.
- Able to work on shift and day-off when required.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Data Entry, SAP, Oracle
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the end-to-end onboarding process for all new warehouse staff, ensuring they are integrated into the culture and safety protocols from day one.
- Conduct hands-on, "on-the-floor" training for core warehouse functions (receiving, picking, packing, and shipping).
- Standardize training modules to ensure every worker, regardless of shift, receives the same high-quality instruction.
- WMS & Technical Mastery Act as the Subject Matter Expert (SME) for the Warehouse Management System (WMS).
- Train staff on handheld scanners, desktop interfaces, and system-driven workflows to minimize data entry errors and inventory discrepancies.
- Troubleshoot common user errors in the WMS and provide "just-in-time" retraining where needed.
- Strategic L&D Planning Collaborate with the corporate L&D Team to align warehouse training with broader organizational goals.
- Identify "skills gaps" within the current team and develop targeted training interventions.
- Maintain a training matrix to track certifications, equipment licenses (e.g., forklift), and refresher course deadlines.
- Performance & Quality Control Monitor the "Time to Productivity" for new hires, ensuring they hit performance benchmarks within the expected timeframe.
- Conduct regular audits of ground operations to ensure staff are following the "Principle Methods" (Standard Operating Procedures).
- Provide feedback to warehouse leads regarding staff performance and areas for improvement.
- Requirements: 3+ years in warehouse operations, with at least 1 year in a dedicated training or supervisory role.
- Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
- Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
- Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
- Strong leadership, negotiation, and decision-making skills.
ทักษะ:
Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide oversight on day-to-day tasks in the terminal covering product handling activities, maintenance, permit to work, management of change, emergency response, tank operations, testing and sampling, inventory management and other operational activities.
- Be actively involved in the implementation of operational standards on-site (e.g. Terminal Operations Manual, HSSE&SP Control Framework, T&S Asset Management System).
- Develop and establish site-specific local operating procedures for site safety criti ...
- Supervise product handling activities on site. Perform product handling activities required on site (vessel, pipeline) according to defined local operating procedures.
- Supervise execution of the maintenance plan on the site. Conduct surveillance inspections. Ensure corrective actions are implemented. Ensure maintenance of HSSE critical equipment.
- Supervise Permit to Work activities for non-routine activities on site ensuring compliance to Permit to Work procedures. Perform PI/LPI roles as required.
- Supervise execution of approved changes on site ensuring compliance to the approved MOC.
- Supervise testing of emergency response preparedness. In the event of an emergency, perform role defined in the Emergency response team. Notify terminal manager of potential crisis situations.
- Supervise tank operations activities ensuring requirements for safe operations are implemented. Ensure tank to tank transfer follow TOM requirements for inter-tank transfers. Ensure pump and run operations are assessed and approved by SMEs and procedure documented.
- Supervise testing and sampling activities to ensure quality product is issued from terminal.
- Supervise inventory management for the site ensuring end-of-day reports are prepared and inventory reports are submitted to stock reconcilers.
- Conduct daily terminal operator round and shift handovers.
- Lead safety discussions on-site. Arrange for/Conduct safety talks, toolbox meetings and sharing/learning from incidents.
- Supervise all other operational activities on site. Support the Terminal Manager in ensuring that key issues in terminal operations are identified and action plans are developed.
- Provide training for terminal operators in performing their duties.
- Actively participate in planning of own work and contribute to development of team priorities. Take personal accountability for delivery of outcomes and understand impact to bottom line. Demonstrate care and inclusive and collaborative behaviors to drive sustained business performance.
- Model generative HSSE culture behaviors and promote this within site contractors. Drive Shell/s commitment of no harm to people and to protect the environment. Demonstrate visible and felt safety leadership through measurable actions. Provide support to site contractors in their safety programs.
- Understand safety and compliance risk in own activities and commit to acting safety and ethically.
- Build trust and maintain excellent working relationships with internal and external stakeholders (e.g. internal partners, third party operators, suppliers, local authorities, government agencies, etc.).
- Remark: This role requires working on weekends and rotating shifts, including night duties.
- What we need from you.
- At least Bachelor s Degree in Engineering or Science.
- Experience in terminal operations and has a sound understanding of key levers for safe, compliant, and efficient terminal operations is preferred.
- Prior experience in asset management is preferred.
- Proven leadership capability is a must.
- Self-starter, well organized, independent, and proactive.
- Possesses strong interpersonal, oral and written communication skills.
- Ability to ensure proper work prioritization.
- Ability to manage delivery through internal and external stakeholders.
- Willing to work on weekends and rotating shift including night duties.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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