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ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Energetic, Negotiation, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
- Make hotel reservations, cancellations and modifications of stay.
- Handle objections and be persuasive.
- Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
- Offering a personalized experience, even more so for overflow hotels.
- Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
- Support the team of Sales agents.
- Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
- Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
- Conduct call monitoring, coaching sessions.
- Motivate the team to achieve and exceed KPIs.
- Assist in onboarding and training new hires.
- Escalate complex customer or operational issues to management when needed.
- Foster a positive, high-performance team culture.
- Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
- Native Thai, fluent in English.
- Minimum 3-5 years of call center sales experience.
- Proven track record of exceeding sales targets.
- At least 1-2 years of leadership or supervisory experience preferred.
- Strong coaching and mentoring skills.
- Excellent communication and negotiation skills.
- Ability to analyze performance data and implement improvement strategies.
- Strong problem-solving and decision-making abilities.
- Computer literate in Microsoft Window, powerpoint and excel applications required.
- Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
- Highly responsible & reliable.
- Very enthusiastic, outgoing personality, organized and thorough.
- Flexible working hours.
- Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor?.
- We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
- Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Do what you love, care for the world, dare to challenge the status quo!.
- Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
- Terms: Full time, 5 days/week (working hours from 8am until 9pm).
- Requirement: Shift hours including weekend and public holidays.
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Marketing Strategy, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿100,000 - ฿200,000, สามารถต่อรองได้
- Develop and execute market development strategies across ETC (Hospitals/Physicians), OTC (Pharmacies/Chain Pharmacies), Distributor, and Direct-to-Consumer (D2C) channels.
- Drive B2B sales by developing and managing relationships with hospitals, clinics, pharmacy chains, distributors, and institutional partners.
- Own and deliver sales targets (revenue, volume, and channel performance) in line with organizational goals.
- Manage annual budget as well as Advertising & Promotion (A&P) to ensure effective and efficient spend aligned with organization objectives.
- Identify and build new market opportunities for plant-based/NAPI products.
- Translate agroforestry-based raw materials into commercially viable product propositions.
- Align upstream supply with downstream demand to ensure sustainable growth.
- Lead go-to-market strategies including positioning, pricing, and channel mix.
- Establish, manage, and evaluate distributor networks with clear KPIs.
- Build strong relationships with healthcare professionals, pharmacy chains, and key partners.
- Collaborate with R&D and Regulatory teams to ensure product-market fit and compliant claims.
- Monitor channel performance, sales growth, and market penetration.
- Develop market insights, competitive analysis, and demand forecasts.
- Ensure pricing governance, channel integrity, and regulatory compliance.
- Support sustainability goals including traceability, community impact, and forest restoration.
- Bachelor s Degree in Pharmacy (required), Master s Degree in Business Administration and/or Marketing will be a plus.
- A minimum of 8 years of experience in pharmaceutical, nutraceutical, or healthcare-related industries.
- Proven experience in B2B sales, market development, or commercial strategy.
- Strong track record of achieving or exceeding sales targets.
- Experience in budget planning and A&P management with ROI-driven mindset.
- Strong understanding of ETC and OTC channel dynamics.
- Experience managing distributors and multi-channel business models.
- Knowledge or exposure to plant-based products, herbal medicine, or natural extracts.
- Strong stakeholder management and cross-functional collaboration skills.
- Ability to work in a regulated healthcare environment.
- Strategic thinker with strong execution capability.
- Excellent communication, analytical, and leadership skills.
- Passion for sustainability and community-driven developmen.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿30,000 - ฿45,000, สามารถต่อรองได้
- Drive CRM Strategy: Own the end-to-end roadmap to boost Retention, Loyalty, and long-term engagement..
- Data & Personalization Master: Analyze customer behavior and manage churn risk to deliver personalized journeys at scale..
- Optimize CRM Ecosystem: Manage tools (Email, LINE OA) and Marketing Automation to ensure seamless, high-performing customer journeys..
- Actionable Insights: Track business impact (Retention, CLV, ROI) and engagement metrics, turning raw data into growth opportunities..
- Cross-functional Collaboration: Work closely with Marketing, Commercial, CX, and Digital teams to ensure a unified "Customer-Centric" approach..
- Key Performance Indicators (KPIs).
- Retention Rate: Increase the percentage of returning active members..
- CRM-Driven Revenue: Generate measurable sales through automated and personalized CRM channels..
- Member Engagement: Improve "Active Member" ratio and channel performance (Open/Click rates)..
- Who are we looking for?.
- Data-Driven & Business Mindset: You enjoy turning complex data into "Quick Wins" and long-term business growth (CLV)..
- CRM & Digital Tools Expert: Hands-on experience with CRM platforms, Marketing Automation (e.g., Salesforce), and LINE OA management..
- Customer-Centric Communicator: Passionate about seamless Omni-channel experiences and able to collaborate effectively across diverse teams..
- Entrepreneurial Sport Lover: A "Can-do" attitude, full ownership of your work, and the resilience to tackle new challenges..
- Working Details.
- Working Hours: Full-time (Office hours, public holidays off).
- Workplace: Decathlon Office, Bangna..
- DECATHLONIAN BENEFITS.
- Be a Shareholder: Exclusive annual options to invest in Decathlon s global success..
- Financial Security: Competitive salary, performance bonuses, and a Provident Fund (starting from your first full month)..
- Health & Wellness: Comprehensive group insurance (Life, Health, and Dental)..
- Perks: Generous employee discounts on all your favorite gear..
- Deep Growth: A learning environment where you can make a real impact, with career opportunities both locally and globally..
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Energetic, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Sales Leadership & Client Development.
- Lead and inspire the sales team to achieve and exceed individual and team sales targets.
- Guide and support the sales team, ensuring skill development in selling techniques, product knowledge, and customer relationship management.
- Support the Manager in delivering energetic and impactful morning to maintain communication and share key updates.
- Ensure the highest standard of customer service and client experience.
- Build and nurture long-term client relationships, develop VIP clients, and attract new customers.
- Support clienteling initiatives to maximize sales opportunities.
- Handle client enquiries, concerns, and complaints professionally, ensuring effective resolution.
- Ensure professional grooming standards and adherence to brand presentation guidelines.
- Operations & Floor Management.
- Act as shift leader/manager-on-duty to oversee daily store operations and ensure optimal floor coverage.
- Manage in-store appearance to ensure alignment with brand standards.
- Oversee stock management, CRM, and after-sales processes to support sales and service excellence.
- Coordinate and execute store events, communication activities, and Store operations.
- Ensure proper security measures are always followed.
- Prepare and review daily sales reports with qualitative insights when required.
- Product & Merchandising.
- Take responsibility for assigned product categories (métiers) including sales performance, inventory control, visual merchandising, and staff training.
- Monitor market trends and provide buying recommendations to the Store Manager.
- Maintain a neat and visually appealing store environment at all times..
- Minimum 3 years experience in a supervisory role within high-end fashion, luxury retail, or a similar customer-facing environment.
- Fluent in English.
- Leadership skills with the ability to inspire, motivate, and develop teams.
- Strong client relationship management and problem-solving abilities.
- Passionate about luxury retail, fashion, and delivering outstanding customer experiences.
- Exceptional interpersonal and communication skills.
- Tech-savvy with proficiency in MS Office and CRM systems.
- Able to work retail hours, including weekends and public holidays.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Assurance, Swift, Internal Audit, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Zero business interruption due to external regulatory issue/notifications.
- Zero External Notification (from Local authorities) on Customization Operations.
- Zero Significant Quality Incident on Customization Operations.
- Quality related customer complaint/rejection/return improvement.
- Right First Time on Artwork and Initiative delivery via customization.
- Vertical startup for Customization Operation owned supply network design project deliveries.
- In-market quality issue/crisis management and resolution.
- Zero critical observation for Internal 3PL (Third Party Logistics) assessment.
- Contribution to Cost-Cash-Service delivery vs target.
- Leads the QA program in local customization site and ensures that customization operations in your area of responsibility operate with the expected level of QA capability inline with company s policy. Own building the capability building & coaching of your responsible organization and any contracted third party operations and ensure internal policy/procedure or external compliance.
- To lead, co-lead or contribute in enabling cost/cash/service delivery of your organization.
- Build capability with key partners in Plant, Sales, Customer/Distributor Logistics in driving and enabling on target shelf quality execution in the trade.
- Coordinate with Customization key stakeholders on quality related issue resolution and Product disposition to minimize business interruption. Drive swift product disposition decision on Quality related block to minimize non performing inventory.
- Partnership with Customization team to ensure Quality element readiness for Customization initiatives, Supplier Selection, Qualification and On-going assessment.
- Responsible for Quality Incident, Quality related Customer and Consumer Complaint root cause investigation and CaPA development and closure effectiveness.
- Knowledgeable in external regulation. Oversight and liaison with product regulatory team for regulatory compliance in Customization. Responsible to coordinate with key stakeholders to ensure compliance to Halal, ISO, and other Quality-related customization licenses and/or certifications.
- Primary QA SPOC to review, approve and provide solutions as needed for all Customization related change management for Customization projects, initiatives, and on-going production.
- Build Quality Culture and QA capability for strong Customization foundations, ie qualifying and conducting health assessment, internal audit to ensure existing and new customization have clear action plans to meet the P&G quality systems and business needs.
- Responsible for reviewing Quality results, improvement, help needed and drive effective and influential engagement in the Production Supply and SMO LT Quality Council.
- Job Qualifications.
- Role Requirements.
- Bachelor's degree in Science, Engineering fields or supply chain-related with an excellent academic background.
- 1-3 years working experience preferably in QA /QC.
- Must have proven success from school or work experience of leadership and analytical thinking skills.
- Curious individuals can make sophisticated decisions using all the available data but are comfortable enough to use their gut feeling and instinct when these are missing.
- Strong in communication and proficient in English & Thai.
- About us.
- We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
- Visit http://www.pg.com to know more.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Job Schedule.
- Full time
- Job Number.
- R000146803
- Job Segmentation.
- Entry Level
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Research, Financial Analysis, Product Development, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Play a key role on client engagements, managing studies to define client needs and supervising research activities to obtain relevant data.
- Be responsible for managing project teams comprised of consultants who design and develop innovative long-term business strategies for client corporations that maximize the return on the investment of shareholders.
- Oversee the formulation of hypotheses for research and investigation, and the advanced financial analysis of client, competitor, and industry data.
- Apply knowledge of business principles and industrial organization, develop actionable recommendations, and supervise work including strategic due diligence, product development studies, change management plans, and the evaluation of long-term investment opportunities.
- Be responsible for managing client contact and play a key role in the development and maintenance of high-level client relationships.
- Act as a key topic content lead for proposals or other business development work.
- What You'll Bring.
- Strong academics from a top-tier institution.
- A minimum of 8 years of professional experience, including experience in a strategy consulting environment and a demonstrated ability to lead teams of consultants.
- Experience from solving complex business problems and devising business strategies, through formulating research and/or analytical approaches involving quantitative analysis, conceptualization, and communication of strategic solutions.
- Excellent communication and persuasion skills and written and spoken English.
- Excellent numerical skills, analytical and structured with the potential to conduct advanced quantitative analysis.
- Solid business acumen, commercial capabilities and business judgement.
- Team player, open and positive in a group dynamic.
- Additional info.
- WHAT CAN A CAREER AT BCG OFFER YOU?.
- An opportunity to innovate and change: We have a legacy of developing deep insights and game-changing ideas and our case teams take ideas from all levels in order to deliver breakthrough insights to our clients.
- Training and mentoring: We embed mentorship and apprenticeship throughout your time at BCG. You will have a support system of career development advisors, the guidance of project leaders, and partnership with your colleagues and teammates at every turn.
- A collaborative approach: You will join a growing team of talented individuals, operating and learning from people with a diverse and broad set of backgrounds.
- EQUAL OPPORTUNITY.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, disability, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Procurement, Electrical Engineering, Mechanical Engineering
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
- Responsible for the on-site management of sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
- Manage relationship with third party Colocation providers and their facility staff.
- Responsible for the operation of and management of both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Data Center capacity planning and reporting.
- Assist in the design and build out of new facilities.
- May assist in projects to increase current Facility efficiency.
- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
- Deliver quality service and ensure all customer demands are met.
- Procurement for DCEO related expenditure.
- Responsible for asset and inventory management.
- Diverse Experiences
- AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
- Why AWS
- Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Work/Life Balance
- We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
- Inclusive Team Culture
- AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship and Career growth
- We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- BASIC QUALIFICATIONS.
- 4+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility.
- Ability to participate in a 24 x 7 rotating shift roster.
- Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- PREFERRED QUALIFICATIONS.
- Bachelor s Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
- Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
ประสบการณ์:
2 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
- Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
- Prepares management reports.
- Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
- Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
- Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
- Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
- Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
- Keeps management informed of guest and staff related incidents; represents senior management in their absence.
- Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
- Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
- Screens next day movements for special instructions to various departments.
- Ensures pending follow up action is communicated to the next shift.
- Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
- Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
- Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
- Works harmoniously and professionally with co-workers and direct superior.
- Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
ทักษะ:
English, Mandarin
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,.
- Adapt to corporate strategy adjustment and keep business knowledge updated.
- Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.
- Promote Trip s hotel management system to our cooperative hotels.
- Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
- Complete temporary tasks assigned by superiors.
- What you'll Need to SucceedDiploma or above, can handle the daily communication in Thai and English.
- Mandarin speaker will be a plus.
- Able to perform shift work.
- Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
- Why Trip.com Group
- We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
- What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
- Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
- Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
- Find out more job opportunities at https://careers.trip.com
- Have a good trip, and see you soon!
ทักษะ:
Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide oversight on day-to-day tasks in the terminal covering product handling activities, maintenance, permit to work, management of change, emergency response, tank operations, testing and sampling, inventory management and other operational activities.
- Be actively involved in the implementation of operational standards on-site (e.g. Terminal Operations Manual, HSSE&SP Control Framework, T&S Asset Management System).
- Develop and establish site-specific local operating procedures for site safety criti ...
- Supervise product handling activities on site. Perform product handling activities required on site (vessel, pipeline) according to defined local operating procedures.
- Supervise execution of the maintenance plan on the site. Conduct surveillance inspections. Ensure corrective actions are implemented. Ensure maintenance of HSSE critical equipment.
- Supervise Permit to Work activities for non-routine activities on site ensuring compliance to Permit to Work procedures. Perform PI/LPI roles as required.
- Supervise execution of approved changes on site ensuring compliance to the approved MOC.
- Supervise testing of emergency response preparedness. In the event of an emergency, perform role defined in the Emergency response team. Notify terminal manager of potential crisis situations.
- Supervise tank operations activities ensuring requirements for safe operations are implemented. Ensure tank to tank transfer follow TOM requirements for inter-tank transfers. Ensure pump and run operations are assessed and approved by SMEs and procedure documented.
- Supervise testing and sampling activities to ensure quality product is issued from terminal.
- Supervise inventory management for the site ensuring end-of-day reports are prepared and inventory reports are submitted to stock reconcilers.
- Conduct daily terminal operator round and shift handovers.
- Lead safety discussions on-site. Arrange for/Conduct safety talks, toolbox meetings and sharing/learning from incidents.
- Supervise all other operational activities on site. Support the Terminal Manager in ensuring that key issues in terminal operations are identified and action plans are developed.
- Provide training for terminal operators in performing their duties.
- Actively participate in planning of own work and contribute to development of team priorities. Take personal accountability for delivery of outcomes and understand impact to bottom line. Demonstrate care and inclusive and collaborative behaviors to drive sustained business performance.
- Model generative HSSE culture behaviors and promote this within site contractors. Drive Shell/s commitment of no harm to people and to protect the environment. Demonstrate visible and felt safety leadership through measurable actions. Provide support to site contractors in their safety programs.
- Understand safety and compliance risk in own activities and commit to acting safety and ethically.
- Build trust and maintain excellent working relationships with internal and external stakeholders (e.g. internal partners, third party operators, suppliers, local authorities, government agencies, etc.).
- Remark: This role requires working on weekends and rotating shifts, including night duties.
- What we need from you.
- At least Bachelor s Degree in Engineering or Science.
- Experience in terminal operations and has a sound understanding of key levers for safe, compliant, and efficient terminal operations is preferred.
- Prior experience in asset management is preferred.
- Proven leadership capability is a must.
- Self-starter, well organized, independent, and proactive.
- Possesses strong interpersonal, oral and written communication skills.
- Ability to ensure proper work prioritization.
- Ability to manage delivery through internal and external stakeholders.
- Willing to work on weekends and rotating shift including night duties.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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