เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Electronics, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• The position is evolutive depending on your abilities to learn new things. We propose, an interesting career path.
• The interview will be done in English.
• What's On Offer
• Attractive salary and package.
• Training provided.
• A good career path.
• Apply for this job
• Please send a detailed resume (doc or.pdf) including your current and expected salary, with a recent photo to email to Apply Now.
• Serves customers by installing and servicing systems and products.
• Maintenance and training.
• Trouble shooting.
• Age 25-30 years.
• Bachelor's Degree Technical field.
• Fluent communication in English.
• Experience in: Electronic industry, Automotive industry, Dosing and potting equipment is a huge plus.
• Willingness to travel.
• Worldwide travel means e.g. to travel to the headquarter in Germany and subsidiary in China for training, possible to travel to customers and machinery in the ASEAN region, but main focus is sales in Thailand.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Windows Server, Linux, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿25,000 - ฿55,000, สามารถต่อรองได้

• We are looking for a reliable Technical Support Engineer who will undertake support tasks, ensuring quality of customer support.
• Our ideal candidate will be service-minded and have a high-sense of prioritizing and working with little supervision. They will also be self-motivated and trustworthy.
• The technical support engineer ensures smooth running of our company's business and contributes in driving sustainable growth and customer satisfaction.
• We accept CV/Resume in English only.
• Research and identify solutions to software and hardware issues within agreed time limits.
• Diagnose and troubleshoot technical issues for customers (including distributors, resellers, and end users).
• Ask customers targeted questions to quickly understand the root of the problem and provide prompt and accurate feedback to customers.
• Talk clients through a series of actions, either via Helpdesk system, phone, email, chat, or remote desktop, until they've solved a technical issue.
• Properly escalate unresolved issues to appropriate internal teams such as Product Managers and R&D.
• Refer to internal database or external resources to provide accurate technical solutions.
• Ensure all issues are properly logged.
• Prioritize and manage several open issues at one time.
• Follow up with clients to ensure their devices are fully functional after troubleshooting.
• Document technical knowledge in the form of notes and manuals.
• Maintain jovial relationships with clients.
• Provide internal support to regional sales team, including pre-sales and after-sales.
• Travel and assist in trainings, exhibitions, or shows as needed.
• Male/Female, Age 22-30 years.
• Bachelor's Degree in Information Technology or Computer Science fields.
• Ability to communicate in English (Listening, Speaking, Reading, and Reading).
• Ability to communicate in Mandarin, Vietnamese, Filipino, Lao, Khmer, or Burmese is a plus, but not required.
• Driven and motivated person.
• Ability to handle multiple priorities and handlestress.
• Ability to stay calm at all times.
• Polite in both writing and speaking situations.
• Highly enthusiastic in information technology.
• Thai nationals only.
• Skills Required:
• Experience with Windows/Linux/macOS environments.
• Good understanding of computer systems, mobile devices, and networking.
• Ability todiagnoseand troubleshoot basic technical issues.
• Excellent problem-solving and communication skills.
• Abilityto provide step-by-step technical help, both written and verbal.
• Ability to learn and improveown knowledge and adopt new technologies.
• Skills Preferred:
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Helpdesk Technician or similar roles.
• Familiarity with remote desktop software and helpdesk software.
• Certification in Microsoft, Linux, Cisco or similar technologies.
• Experience with Linux such as shell scripts, LVM, RAID, or DRBD.
• Basic programming knowledge of C/C++, Java, or Python.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Mechanical Engineering, English

ประเภทงาน:

งานประจำ

เงินเดือน:

฿17,000 - ฿23,000

• ภาพรวมของตำแหน่งงาน.
• Install CNC machine (Laser, Water Jet, Plasma) for customers. ติดตั้งเครื่องจักรเลเซอร์ เครื่องพลาสม่า และบริการซ่มเครื่อง เน้นช่างเทคนิคที่มีความสามารถและตั้งใจทำงาน.
• Install CNC machine (Laser, Water Jet, Plasma) for customers.
• Handle after sales service of CNC machines.
• Train customers in the operation of machines.
• Provide technical guidance and trouble shooting assistance to customers.
• Support sales team in the technical aspect or others.
• Prepare technical documentation.
• Other jobs as be assigned.
• Male, age 23-30 years old.
• Bachelor's Degree in Electrical engineering, Mechatronic engineering or related fields.
• 3-5 years experience in Machine installation.
• Have knowledge of CNC machines and control system.
• Good computer skills and knowledge in AutoCAD.
• Able to work upcountry.
• Self confidence, Service mind, able to work under pressure and in team environment.
• Have car driving license.
• Able to communicate in English.