เงื่อนไขการค้นหา

ทักษะ:

Compliance, Finance

ประเภทงาน:

งานประจำ

• Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients buying process.
• Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
• Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Presents new and additional offerings to clients.
• Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
• Builds relationships with clients and displays an interest in and knowledge of the client environment.
• Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
• Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
• Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
• Adheres to Finance standards and procedures to reduce costs and report associated risk.
• To thrive in this role, you need to have: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
• Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Academic qualifications and certifications: Relevant High School Diploma or Certification.
• Required experience: Solid experience in a similar role in a similar environment.
• Solid sales and client engagement experience.
• Solid experience negotiating with clients and vendor.
• Solid experience analyzing commercial information.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• จัดการ แก้ไข ซ่อมแซม บำรุงอุปกรณ์ภายในองค์กร เช่น Notebook, Printer ให้อยู่ในสภาพที่ดีและพร้อมใช้งาน.
• จัดการ User Account และการเข้าถึงภายในองค์กร เช่น Google Workspace, Asana, Slack รวมถึงการลบ Account.
• จัดการ แก้ไขและติดตั้ง หากอุปกรณ์ที่เกี่ยวกับ IT ภายในองค์กรมีปัญหา หรือใช้งาน Application ไม่ได้.
• ดูแล บริการจัดการ Asset ทางด้าน IT เช่น Notebook, Printer เป็นต้น.
• ดูแล แก้ไขตรวจสอบ Log ระบบ Internet ให้มีความพร้อมใช้งาน.
• จัดทำคู่มือการใช้งาน (Knowledge Base) สำหรับปัญหาที่พบบ่อย (FAQ) ดูแลและอัปเดตนโยบายการใช้งานอุปกรณ์ไอที (IT Asset & Security Policy) ให้สอดคล้องกับมาตรฐานบริษัทและกฎหมายที่เกี่ยวข้อง เช่น PDPA.
• สื่อสารนโยบายและวิธีการใช้งานระบบต่าง ๆ ให้พนักงานในองค์กรเข้าใจอย่างถูกต้องและทั่วถึง (Internal Communication).
• พัฒนาเครื่องมือที่เหมาะสมที่ช่วยทำให้งานของทีม IT รวมถึง User ทำงานได้มีประสิทธิภาพมากขึ้น ผ่านการใช้ AI tools.
• ทำงานนี้ได้พัฒนาอะไรบ้าง? .
• พัฒนาความรู้ในด้านการใช้งานเทคโนโลยี และโปรแกรมต่างๆจำนวนมาก ทั้งโปรแกรมบัญชีของเราเอง และอื่น ๆ.
• พัฒนาทักษะด้านการสื่อสาร การรับมือกับสถานการณ์ต่าง ๆ พร้อมการแก้ปัญหาเฉพาะหน้า.
• ได้ประสบการณ์ทำงานในธุรกิจ Tech Startup ที่มีการเติบโตอย่างรวดเร็ว.
• งานนี้เหมาะกับคนแบบไหน?.
• เคยมีประสบการณ์ในด้านการทำงาน IT Support อย่างน้อย 1 ปี.
• สามารถเพิ่ม/ลบ และแก้ไขปัญหาการใช้งานระบบ Google Workspace, Asana, Slack ได้.
• มีวิธีการแก้ปัญหาเฉพาะหน้าได้ดี.
• มีความกระตือรือร้นในการเรียนรู้งานใหม่ ๆ การแก้ไขปัญหา และค้นหาวิธีป้องกันปัญหาต่าง ๆ ก่อนที่จะเกิดขึ้น.
• มีความรับผิดชอบสูง และสามารถจัดลำดับความสำคัญของงานได้อย่างดี.
• มีความรู้พื้นฐานเรื่องความปลอดภัยด้าน IT เช่น 2FA, PDPA เบื้องต้น.
• มีความรู้ความเข้าใจในระบบ Windows/MacOS System.
• คนแบบไหนที่ทำงานกับ PEAK ได้ดี?.
• คนที่มี Growth Mindset หรือชอบพัฒนาตัวเอง เพราะเราอยากทำงานกับคนแบบนี้ เราอยากทำงานกับคนที่มีเราได้เรียนรู้ ได้สนุก และได้รู้สึกว่าได้พัฒนาตัวเองไปด้วยกัน.
• มีความคุ้นเคย หรือชอบเทคโนโลยี.
• มีความ Open Mind เปิดรับฟังความคิดเห็นของคนอื่นๆรอบตัว รับรู้ข้อมูลจากคนอื่นๆ.
• มีความกล้า กล้าสื่อสาร สื่อสารสิ่งที่คิด กล้าแสดงความคิดความเห็นอย่างตรงไปตรงมา กล้าที่จะเผชิญหน้ากับปัญหา.
• ทำงานกันเป็นทีม ช่วยกันพัฒนาซึ่งกันและกัน.
• มีความคิดที่ละเอียด รอบคอบ และใส่ใจกับผลงานที่ออกมา ให้ผลงานที่ดีเป็นสิ่งที่เป็นตัวแทนตัวตนของตัวเอง.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Manage the entire hiring process for various technical roles.
• Identify and engage candidates through LinkedIn, Job portal, and other niche platforms.
• Collaborate with Sales team to define job requirements and understand technical needs.
• Manage the entire journey from initial outreach to successful onboarding as Full-Cycle Recruiting.
• Represent the company at tech events and job fairs to build our employer brand.
• Bachelor s degree in HR, Psychology, IT, or a related field.
• 2+ Years Experience in IT recruiter.
• Deep understanding of up-to-date technology and the IT market, including tech stacks.
• Ability to work with clear KPIs and drive results alongside a goal-oriented team.
• Proactive, able to thrive in a flat team environment, and aligned with our long-term growth.
• Excellent negotiation skills with a focus on building real value for both the team and candidates.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Field Maintenance: Travel to various store locations using your personal vehicle or public transport to perform both preventive and corrective maintenance..
• Hardware Mastery: Install, configure, and troubleshoot laptops, printers, POS terminals, handheld scanners, and other essential retail hardware..
• System Health: Perform regular health checks and monitoring to ensure 100% uptime, aiming for high Mean Time Between Failures (MTBF)..
• Inventory & Budget: Track IT assets and assist in cost allocation and budget monitoring for store equipment..
• Technical Support & Incident Resolution.
• Rapid Response: Serve as the primary point of contact for store teammates, managing incidents from first contact to resolution (Targeting high FCR rates)..
• Network Stability: Monitor and maintain store networks, including Access Points, Switches, and 5G failover systems..
• Root Cause Analysis: Don t just fix investigate. Analyze recurring issues to implement permanent solutions and reduce the incident backlog..
• Security, Resilience & Empowerment.
• Data Protection: Execute and test backup and disaster recovery procedures to ensure business continuity..
• Cybersecurity: Implement security best practices and ensure all systems are patched and compliant with company standards..
• Teammate Training: Empower store staff by conducting training sessions on new digital tools and security awareness..
• Mobility & Flexibility: You are comfortable traveling to different store locations and are adaptable with your working hours to align with store opening times and project deadlines..
• Technical Expertise: 2+ years of experience in IT support, specifically with hardware (POS, Scanners) and networking (APs, Switches, 5G)..
• Communication: Good command of English to collaborate with regional teams and technical references..
• Passion: You genuinely love sports and bring that same energy and "team-player" mentality to your work..
• Problem Solver: You are highly responsible, flexible, and capable of working in a fast-paced retail environment..
• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares..
• Provident fund..
• Group insurance includes life, health, and dental insurance..
• Performance bonus..
• Employee discount..
• A learning environment where you can dive deep and make an impact..
• Wide range of career opportunities locally and globally..

ทักษะ:

Finance, Accounting, Docker

ประเภทงาน:

งานประจำ

• ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการด้าน IT Service Management.
• บริหารจัดการเหตุการณ์สำคัญ (Major Incident) พร้อมประสานงานกับทีมที่เกี่ยวข้องเพื่อแก้ไขอย่างรวดเร็ว.
• ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
• ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
• บริหารจัดการกระบวนการด้าน IT Service Management (Incident, Problem, SLA).
• ประสานงานร่วมกับทีมต่าง ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
• วิเคราะห์ปัญหาเชิงลึก (Root Cause), จัดทำรายงานประสิทธิภาพการให้บริการ และเสนอแนวทางพัฒนาให้ผู้บังคับบัญชาและกลุ่มธุรกิจที่ได้รับมอบหมาย.
• ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน IT Service Management อย่างน้อย 5 ปี.
• ใช้งานเครื่องมือ ITSM เช่น ServiceNow, Jira Service Management, BMC Remedy, FreshService, SolarWinds Service หรือเทียบเท่า.
• เข้าใจพื้นฐานระบบที่เกี่ยวข้องกับกระบวนการธุรกิจ เช่น Finance, Accounting, Sales, Logistics.
• มีความรู้ด้าน IT Infrastructure (System / Network / VM / Docker / DevOps - พื้นฐาน).
• มีทักษะวิเคราะห์ปัญหา Hardware / Software / Network.
• มีทักษะสื่อสารภาษาอังกฤษ ประสานงาน และทำงานเป็นทีม.
• มองภาพรวมธุรกิจได้ดี กระตือรือร้นและพร้อมเรียนรู้สิ่งใหม่ ๆ.
• Contact Information:-.
• K. Sawarin.
• Office of Human Capital.
• DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
• MRT QSNCC Station Exit 1.

ทักษะ:

Big Data, Problem Solving

ประเภทงาน:

งานประจำ

• Work cohesively with hybrid case teams consisting of BCG/BCG Platinion on general IT, digital/technology transformation projects.
• Provide technology advisory services to clients across various industry sectors.
• Align business and technology strategies to deliver impactful insights and outcomes jointly with client management.
• Assess current state technology landscape, define target state and develop transition roadmaps.
• Assist, define and drive implementation of technical architectures and proof of concepts.
• Design innovative technology solutions across various projects/clients to solve complex business problems.
• Analyse complex and high-risk IT solutions, often coupled with optimization of the full software delivery lifecycle.
• Facilitate workshops with clients to identify and formulate business and IT requirements for key vendor/system selections or innovation topics.
• Drive innovation for our clients by leveraging cross-industry views on technology trends.
• Actively network, manage and influence multiple client and stakeholder relationship groups including senior executives.
• What You'll Bring.
• What You'll Bring 3-6 years' experience in a strategy, management or technology consultancy and/or industry.
• Experience working within an architecture domain (solutions, applications or big data).
• Understanding of architecture principles and exposure to architecting modern data platforms.
• Broad generalist digital/technology skills and knowledge.
• Good understanding of emerging digital/tech topics and trends across various industries.
• Thrive in a hypothesis-based environment and ability to frame strategic challenges from a digital/tech perspective.
• Strong analytical skills, problem solving ability and conceptual thinking.
• Excellent communication, storylining, client facing and consulting skills.
• Strategic mindset, presence and gravitas.
• Minimum of a bachelor's degree preferably in an IT/Computer Science, Engineering or related discipline.
• Flexibility to travel within SEA/Asia Pacific region.
• More experienced candidates may be considered for appointment at the Senior IT Architect level.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

ERP, SAP, Oracle, English

ประเภทงาน:

งานประจำ

• IT Audit (business and IT processes) as part of Financial Audit.
• Review automated controls / IT security of well-known Operating Systems and DBMSs.
• Review ERP e.g. SAP, Oracle etc. for business operations.
• Work includes conduct/examine internal audits of client s established internal controls and procedures to evaluate the effectiveness of clients' information-related controls and processes and associated risk exposures. Identify weak of IT processes that cause business risks. Documenting the test findings and remediation testing.
• Participate in the meeting with client s top management to report and recommend on IT general controls and automated controls.
• Provide support, maintain communication, assist team in accomplishing audit objectives and updating senior team members on progress.
• Clients include multinational and more than 30% SET-listed companies with many business types.
• Skills and attributes for success.
• To qualify for the role, you must have.
• Bachelor's degree in MIS, Computer Science, Computer Engineering, IT or other related fields.
• 1 year of experience for Consultant level and fresh graduates are welcome.
• 2 year+ of experience for Senior Consultant level.
• Effective command of verbal and written both Thai and English.
• Strong analytical skills, detailed and results oriented, problem solving, interpersonal and leadership skills.
• Adaptable and be able to work upcountry.
• Ideally, you ll also have.
• Similar experience in Big 4 is preferred.
• Experience in Operation System, DBMS, ERP, and IT audit is advantage.
• As a global leader in assurance, IT Audit support services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
• What we offer.
• At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
• Are you ready to shape your future with confidence? Apply today.
• To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
• EY | Building a better working world.
• EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
• Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
• EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

ทักษะ:

Enthusiastic, Labor law, English

ประเภทงาน:

ฝึกงาน

• 3rd - 4th year undergraduate student in computer science, information technology, or similar major.
• Working Hours: Mon - Fri / week.
• The hybrid working.
• Required documents attached.
• Resume - A must.
• Transcript - A must (Unofficial / Capture can be used.) -.
• 3rd grades must only show 4 semesters, 4rd grades must only show 6 semesters.
• GPAX or weighted average mark (WAM) ** Please specify, In the application field - A must.
• Please provide your cumulative grade point average (GPA) or weighted average mark (WAM).".
• English score (if any).
• At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.
• And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
• To better reflect this, The exceptional EY experience. It s yours to build. is our new promise to our people.
• The opportunity.
• EY is committed to doing its part in building a better working world. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over.
• We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
• Our Talent team helps empower the exceptional EY experience for you throughout your EY career - from recruitment and onboarding to learning, career development and performance management. And we re always using the latest processes and technologies to enrich your experiences.
• Your key responsibilities.
• Recruitment.
• Supporting the IT team.
• Assist with testing new or updated software solutions, as required (Set up the computer and install the software).
• Assist with troubleshooting PC hardware and software problems, working with team members to obtain requirements to correct issues.
• Assist with ensuring documentation on incidents or requests for support is timely and accurate through our issues tracking application.
• Assist with the data verifications of hardware assignments.
• Assist with imaging and deploying computer equipment.
• Assist with setting up PCs, printers, laptops, scanners, and other peripherals.
• Skills and attributes for success.
• To qualify for the role, you must have.
• Bachelor s degree in computer science, information technology, or similar major.
• In 3rd or 4th year of college graduate program.
• Strong verbal and written communication.
• Excellent analytical and problem-solving skills.
• Ability to work well in teams.
• Strong work ethic and attention to detail.
• An ability to stick to strict deadlines.
• Ideally, you ll also have.
• Good Interpersonal and relationship management.
• Be enthusiastic, initiative, and friendly.
• Analytical skill.
• Presentation skill.
• Labor law knowledge.
• We're interested in professionals with the drive to take on new responsibilities and projects. You'll need the confidence to speak up with your own creative thoughts on a wide range of areas.
• You'll also have the opportunity to achieve your potential by being given professional development and experiences with clients across geographies.
• If you're keen to play a pivotal role within a highly focused legal transactions and corporate compliance, this role is for you.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development,.
• covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Microsoft Office, Excel, English, Mandarin

ประเภทงาน:

งานประจำ

• Responding to internal requests and requirements in a timely manner; including installation and troubleshooting of application systems, client software, and hardware such as client, network, printer, etc.;.
• Collaborate closely with local management teams and act as point of contact for all IT related issues/requirements and improve user satisfaction;.
• Responsible for local IT asset management, including device inbound & outbound, warehouse management, inventory auditing and other operations that cover the full lifecy ...
• Contribute to internal technical documentation, ensuring the effectiveness, completeness, and readability of the documents;.
• Assist in ensuring compliance with information security regulations and maintaining the security systems, server room, room air conditioning, and environmental monitoring;.
• Responsible for liaising with external suppliers as necessary;.
• Assist in assigned projects and tasks in a timely manner;.
• Operation changes during low business peak hours at night or during weekends and holidays according to IT operation and maintenance continuity requirements;.
• Business continuity needs to be ensured, and effective attendance of positions required for work can be ensured;.
• Based in Bangkok, support remote users/business trip as necessary (Thailand/Vietnam/Cambodia offices);.
• Key Qualifications and Experience.
• Essential.
• Degree at Bachelors level in a computer-related discipline or equivalent experience; a minimum of 5 years of IT support related experience;.
• Have experience in user support for Windows, Mac OS operating systems, IT application systems (M365, DNS, email, printing, files, VPN, video conferencing, etc.), prior experience in managing M365 & Intune would be a bonus.
• Proficient in using Microsoft Office software (Word, Excel, PPT, Project, Visio, etc.);.
• Have strong work planning. Solid IT service process experience and familiarity with the ITSM system.
• Has basic network troubleshooting knowledge, familiar with security systems, server room, room air conditioning, and environmental monitoring;.
• Have a user-centric service attitude. Good at communicating with others in a proactive manner; able to provide high quality service to local internal users and response to request swiftly.
• Familiarity with AI tools within the scope of IT services or prior experience in building knowledge base would be a bonus;.
• Fluency in both spoken and written Thai and English is required. Proficiency in Mandarin would be an advantage, as the role involves regular communication with the Shanghai HQ .
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ประเภทงาน:

งานประจำ

• Provide Level 1 and Level 2 support for desktops, laptops, printers, and IT peripherals.
• Diagnose and resolve incidents related to Windows OS, Microsoft Office tools, and standard corporate applications.
• Support banking applications, payment platforms, and gateway tools, ensuring smooth daily operations for business users.
• Investigate and escalate complex incidents to higher support levels when required.
• Monitor, update, and track all activities through the ticketing system, ensuring compliance with SLAs.
• Collaborate with business teams to understand operational needs and provide high-quality support.
• Ensure adherence to IT security policies, compliance rules, and operational standards.
• Continuously develop technical knowledge to stay up to date with emerging technologies and banking application evolutions.
• ABOUT YOU
• Experience with IT support (L1/L2), including troubleshooting hardware and software environments.
• Experience with Windows environments, Active Directory, and Microsoft Office tools.
• Experience supporting banking systems, payment gateways or transaction-related applications is a strong advantage.
• Experience with ticketing systems and IT operational procedures.
• Academic background: Degree in IT, Computer Science, or related field.
• Fluent English. Another language is a plus.
• You have strong communication skills, work well under pressure, and adapt quickly to user needs.
• You have an ability to solve problems efficiently and collaborate effectively within multicultural teams.
• WHY AMARIS?
• Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
• Equal Opportunity
• At our company, we are committed to creating an inclusive workplace that promotes and values diversity. All qualified applicants will be considered for employment without regard to gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other characteristic protected by applicable laws.
• Who are we?
• Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
• Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
• Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
• Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
• As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
• We look forward to meeting you!