เงื่อนไขการค้นหา

ทักษะ:

Project Management, Analytical Thinking, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

ทักษะ:

Sales, Cloud Computing, Negotiation

ประเภทงาน:

งานประจำ

• Drive new business opportunities by identifying and qualifying prospects' cloud transformation needs, focusing on understanding customer business challenges and growth objectives.
• Present cloud solutions and services to customers, effectively articulating business value propositions and building trusted relationships with key stakeholders.
• Develop compelling solution proposals and cost-benefit analyses, demonstrating how cloud solutions can solve business problems and deliver measurable ROI.
• Support the complete sales cycle from prospect qualification through deal closure, including solution scoping, pricing strategy, and commercial negotiations.
• Maintain practical knowledge of major cloud platforms (AWS, Azure, or GCP) to effectively discuss platform capabilities and match solutions to customer needs.
• Create and deliver engaging customer presentations and demonstrations that translate cloud capabilities into business outcomes.
• Collaborate with technical implementation teams to ensure proposed solutions are viable and can be delivered successfully.
• Keep up to date with cloud market trends, competitor offerings, and emerging cloud services to provide strategic guidance to customers.
• Develop and maintain relationships with cloud providers and internal teams to create effective solutions and ensure customer success.
• Basic understanding of cloud concepts (infrastructure, security, pricing models) to support solution discussions and address fundamental customer concerns.
• Minimum of 2 years of experience in a technical field or technical sale, with a focus on Cloud computing.
• A Cloud Computing and Cloud Security certifications such as AWS, Azure, and GCP will be given special consideration.
• Working knowledge of Landing Zone design principles.
• Strong communication and negotiation skills and strong understanding of multi-Cloud architecture and concepts.
• Pre-sales Engineer (Technology Specialist/Enterprise Architect).
• Role & Responsibility.
• Own and Lead Cross-Architecture Solution Architecture and Consultative selling conversation.
• Establish Customer Future State Architecture Roadmap to meet growth target matching with customer business objective.
• To act as technology thought leadership to lead customer engagement and develop customer demand in expertise domain.
• Design, build and lead customer solution offerings mapping to customer business objective.
• Ability to understand, translate and commercially explain the differentiated benefits, based on a reasonably detailed knowledge of the technical advantages of a proposed solutions.
• Ability to integrate the new technologies eg. 5G, Cloud.to expand the business.
• Ability to multitask and ensure that all key priorities are delivered as per agreed timelines.
• Strong stakeholder engagement skills, and ability to interact at all levels across an organization.
• Excellent executive communication, with ability to present to CxOs and senior leadership Requirements.
• Collaborate with Sales/Presale, Own and provide the customer solution investment cost, technical solution architecture document to respond customer TOR/proposals.
• Co-Responsible in driving Enterprise Business Growth by xx % and target to increase yy win cross architecture deals.
• Deep understanding of cross-architecture solutions, particularly in emerging technologies like 5G, Cloud, and other relevant fields.
• Strong knowledge of designing, building, and leading customer solutions that align with business objectives and technology innovations.
• Ability to evaluate and integrate new technologies into existing architectures to expand business potential.
• Proven experience in consultative selling, particularly in technology and solution-focused sales, with a track record of leading customer conversations to determine business needs and technology fit.
• Excellent communication skills with a focus on translating complex technical details into business language that resonates with customers and stakeholders.
• Strong stakeholder management skills, including the ability to interact effectively with senior leadership and CxOs.
• Experience in developing and presenting future-state architecture roadmaps, aligned with customer growth targets and business objectives..

ทักษะ:

DevOps, Jenkins, Automation, English

ประเภทงาน:

งานประจำ

• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
• Ensure that development on the integrated platform is both secure and compliant by design.
• Tech Profile/Essential Skills Good knowledge of Infrastructure as Code concepts (IAC) and basics of Microservices architecture.
• Knowledge of Cloud Technology basics across CSPs - Amazon, Microsoft, and Google (at least one).
• Knowledge and implementation experience of DevOps, CI/CD, DevSecOps concepts.
• Good level of understanding of Architecture principles, design methodologies and their applicability.
• Creating and deploying CI/CD pipelines (GitLab / Jenkins / GitHub).
• Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc.
• Configuring and using Secrets management tools like Vault and Cloud native solutions.
• Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc.
• Good understanding of Source code mgmt solutions like GitHub, GitLab, BitBucket, etc.
• Good understanding of Artifact and dependency mgmt solutions like JFrog, Nexus, etc.
• Good understanding on Containerisation solutions, e.g., K8, Docker, Kaniko, etc.
• Proficiency in at least one of the standard programming languages - Java/JavaScript, C#, Python, or similar Object-oriented programming.
• Proficiency in at least one of the standard scripting languages - Terraform, Bash, Ansible, etc.
• Good understanding of Software engineering concepts, e.g., coding techniques (DRY principles), Trunk based development (Branching/Merging techniques), etc.
• Good understanding of Developer Desktops - both Physical and Virtual (W365) and implementation of tooling framework/solutions for Desktops.
• Good understanding of the basics of Gen AI concepts and solutions - GitHub Copilot, GitLab Duo, Q developer.
• Previous experience in a Project delivery, Coordination or Support role.
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
• PPM Tools (ex: Clarity, JIRA, Asana).
• Preferred Skills and Experience Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong trouble shooting skills on these platforms.
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Be driven and committed to the goals and objectives of the team and organization.
• Second line point of escalation in event of a major incident.
• KEY COMPETENCIES Deploys agile standard methodologies as appropriate throughout the software development lifecycle.
• Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
• Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
• Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
• Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
• Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
• Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
• Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
• Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
• Interacts well with others, quickly establishing rapport building positive relationships and networks.
• Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
• Education and Professional Skills Curious about new technologies and tools, creative thinking and initiative taking.
• Solid English reading/writing capability required.
• Strong communication & collaboration skills.
• Commitment to DevOps culture.
• Familiarity with Agile principles including any hand on experience.
• Detailed Responsibilities Ensure quality deliverables to ensure software meets or exceeds specified standards and objectives.
• Apply software engineering principles and practices to design, build, and run solutions which are scalable and reliable.
• Design, develop, modify, adapt and implement short and long-term solutions to technology needs through new and existing applications, systems architecture, network systems and applications infrastructure.
• The team(s) continuously fine-tune systems to meet stringent non-functional requirements on performance, resilience and operability, and design.
• Demonstrates significant knowledge of a single or multiple technologies and advises on design, development and implementation.
• Advances tools and applications by producing clean and efficient code and reviews others' code when required.
• Handles own workload and promotes an inclusive and open culture.
• Demonstrates depth of knowledge and expertise in software development and is regarded as the SME in their domain. Develops knowledge of other domains to understand linkages and dependencies.
• Understands the tech strategy and culture, and how they impact own work as well as adjacent teams.
• Oversees the design work and planning for user journeys ensuring the achieve the desired objectives.
• Supports the creation of solutions for Epics and the associated implementation tasks.
• Adapts existing patterns to develop robust solutions.
• Develops understanding of LSEG's commercial direction and how technology is forming a part of this.
• Completes the delivery of given tasks with some guidance and oversight.
• Builds strong relationships with senior internal stakeholders, growing network and collaborating with own team and colleagues in other domains. Communicates complex information clearly to relevant audiences.
• Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
• Must interact with global teams in time zones spanning UK, US, APAC areas.
• Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
• Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
• Participate in Project related activities to meet operational needs.
• To ensure knowledge Articles of all supported systems is continually updated.
• To provide a high level of customer service, whilst working under pressure.
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประเภทงาน:

งานประจำ

• Work closely with product and business team leader to understand and execute a product strategy that aligns with the company's overall business goals. This may include conducting market research, analyzing of the competitor landscape research and needs. Collaborating with other and technical team to identify product requirements.
• Understand the selling process including operation players, definition of services and policies of business process and engage with various team functions for gathering inputs for generating business outcome (engineering, operation, IT, support, billin ...
• Develop and execute a product roadmap: gathering and analysis business needs to define the value proposition to delivery.
• Develop new technology product partners to continuously product improvement.
• Learn to build product offering (price strategies, promotion plan) to address target segment.
• Build internal team relationships across AWN to deliver and support the right results for business growth.
• Develop product materials (decks, used case, technical specifications, demo) and manage regular updating.
• Monitor and tracking business performance and preparing regular reports.
• Bachelor s degree in IT or Telecommunications.
• 2-3 year experience in product management, pricing, product development, and/or related areas.
• Proven track record of taking ownership and driving results.
• Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment.
• Collaborative and enthusiastic attitude.
• Open-minded and enjoys solving problems.
• PC skills; Advance on Excel (Pivot table/Data analysis such as Power Bi), Intermediate on Word/PowerPoint.
• Past experience in Product Development or driving enterprise Cloud product is a plus.
• Verbal and written interpersonal skills in English.
• Preferred Qualifications.
• Prior experience in Enterprise Cloud Business and Technology is a major plus..
• AIS Cloud Business Development Specialist.
• Work closely with product and business team leader to understand and execute a product strategy that aligns with the company's overall business goals. This may include conducting market research, analyzing of the competitor landscape research and needs. Collaborating with other and technical team to identify product requirements.
• Develop product offering or price strategies, promotion plan, or special pricing to address target segment or channel.
• Manage the creation of product materials and drive go-to-market strategies by collaboration with cross-functional teams.
• Build internal team relationships to deliver and support the right results for business growth.
• Drive sales enablement by leading the sales strategies and demand generation.
• Develop sales tools including pitch decks, case studies, and product demos.
• Develop and lead the execution of channel partners roadmap: Understand of product strategies, strengths, weaknesses, value proposition and challenges in growing business together.
• Monitor and tracking business performance and preparing regular reports.
• Bachelor s degree in IT Product Marketing, Business Administration, Telecommunications a related field.
• 3+ year experience in business management, pricing, and/or product marketing, business development, and / or related areas.
• Proven track record of taking ownership and driving results.
• Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment.
• Collaborative and enthusiastic attitude.
• Open-minded and enjoys solving problems.
• PC skills; Advance on Excel (Pivot table/Data analysis such as Power Bi), Intermediate on Word/PowerPoint.
• Past experience in Business Development experience or driving enterprise product is a plus.
• Verbal and written interpersonal skills in English.
• Preferred Qualifications.
• Prior experience in Enterprise Cloud Business and Technology is a major plus..

ประสบการณ์:

4 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Build Strategy Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform) across territories so they can be added and prioritized. Represents the customer to product teams (e.g., Engineering) to shape products and services by providing insights across the territory. Captures core customer compete knowledge across solution areas and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies. Provides strategic, technical, and partn ...
• Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience. Additional or preferred qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 8+ years technical pre-sales or technical consulting experience OR equivalent experience. 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
• Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

ทักษะ:

Salesforce, Linux, Analytical Thinking, English

ประเภทงาน:

งานประจำ

• Act as a specialized technical resource for complex issues affecting Refinitiv products.
• Remotely resolve customer issues, utilizing 3rd party partners when needed.
• Identify service-impacting trends and help implement preventative measures.
• Leverage innovative technologies to ensure a consistent support experience.
• Major Responsibilities / Accountabilities: Provide expert technical support for assigned Refinitiv products.
• Interface with product support, development teams, and 3rd party vendors to resolve wee issues.
• Troubleshoot, reproduce, and resolve customer issues remotely, arranging for on-site dispatches when required.
• Provide high-quality technical advice to internal stakeholders and 3rd party engineers.
• Escalate major, elusive, and recurrent issues that are impacting clients.
• Assist with the implementation and integration Refinitiv products at customer sites as needed.
• Maintain awareness of relevant technical and product trends through self-learning/study, training classes, and job shadowing.
• Maintain accurate client-site documentation.
• Deliver technology or product training to customers as needed.
• Record all customer interactions using CRM tools provided (Salesforce).
• Follow all operational policies and procedures to manage client issues.
• LSEG provides professionals with the intelligence, technology, and human expertise they need to find trusted answers. We enable professionals in the financial and risk markets to make the decisions that matter most.
• Qualifications Technical/Professional Skills & Competencies: English fluency - both written and spoken - required.
• Availability to work weekends within a 24x7 support environment.
• Comfortable working within a Linux terminal.
• Skilled with incident management, analytical thinking, troubleshooting, and case management.
• Logical thinker/problem solver who is self-motivated and a strong contributor within a team.
• Proficiency communicating technical concepts to non-technical customers and colleagues.
• Experience in a customer service environment and having outstanding Customer Service skills.
• Ambition to develop and maintain a deep understanding of assigned products and technologies.
• Ability to work with virtual teams to successfully deliver projects or resolve escalations.
• Good understanding of project management principles is a plus.
• Basic working knowledge of financial markets.
• Independent worker with excellent time management and escalation skills.
• Python or Shell scripting experience is a plus.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประเภทงาน:

งานประจำ

• Confirm that the construction and equipment of a process are in accordance with design specifications.
• Assure that adequate safety, operating, maintenance and emergency procedures are in place.
• EDUCATION.
• BSC. In Chemical Engineer, Loss management Engineer or Fire Engineer or Safety Engineering at least 10 years experience of practical orientated.
• EXPERIENCE.
• High level of expertise, experience and judgment to influence current and future company fire protection engineering plans, fire and safety engineering, technical standards, specification and design practices.
• Positive influencing: ability to convince others, gain agreement or acceptance of plans activities and ability to move others willingly towards a desired goal or course of action.
• Knowledge of risk analysis, process safety management, major incidents investigation and safety audits.
• Excellent communication and interpersonal skills.
• Strong analytic thinking and problem-solving skills.
• Proficient in Microsoft, PHAST, PHA-Pro applications.

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Organizes and oversees the on-the-job process training program which includes developing the trainer certification procedures, process training methodology, a policy to govern the program, a continuous improvement plan, and tools to enable trainer/training supervision.
• Trainer certification includes both classroom and on-the-job components.
• Develops the "train-the-trainer" class and teaches critical pieces of it, develops trainer certification process and evaluation tools, coordinates operator training wit ...
• Consults with operators, trainers, engineers, managers to identify and address technical and process performance deficiencies.
• Investigates process/performance problems.
• Helps define performance requirements, formulates recommendations, designs the learning component of solution, initiates appropriate actions, and evaluates results.
• Creates or promotes opportunities for Celestica operators with area educational institutions (e.g. community colleges, technical training institutes).
• Forms and maintains partnerships with area community colleges and technical training institutes and collaborates on creating/adapting curriculum.
• Knowledge/Skills/Competencies.
• In-depth knowledge of technologies, including: through-hole, surface mount, surface mount fine/extra fine pitch, and associated modification and repair techniques.
• IPC Class A Instructor Certification.
• Very strong presentation, teaching and coaching skills.
• In-depth knowledge and understanding of documentation processes & quality systems.
• Strong understanding of ISO standards.
• Excellent analytical and problem solving skills.
• Ability to effectively communicate with a wide variety of internal and external customers or suppliers.
• Proficient in computer applications including Windows NT, Lotus Notes, MS Office Suite, and Documentation control systems.
• Ability to communicate effectively, both verbally and in writing, to a diverse group of internal and external customers and suppliers.
• Ability to communicate effectively, both in one-to-one and group situations.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

ทักษะ:

Sales, Automation, Product Testing, English

ประเภทงาน:

งานประจำ

• Developing Technical Proposals: Crafting and completing the technical sections of compelling customer proposals.
• Conducting Site Assessments: Performing site surveys to establish foundational designs and installation strategies.
• Analyzing Customer Systems for Integration: Evaluating customer technical environments to ensure optimal product and solution integration.
• Providing Comprehensive Technical Support: Delivering technical analyses and support throughout the entire sales lifecycle.
• Reviewing Technical Documentation and Guiding Integration: Examining task plans, drawings, and schematics, offering expert guidance during product testing and integration.
• Contributing to Service Contract Development: Supporting the creation of service contracts, including estimating labor and material requirements.
• Bachelor s degree in engineering: Holding a bachelor's degree in Automation, Electrical Engineering, Instrumentation, or a related discipline (master s degree preferred).
• Significant Technical Sales Support Experience: Possessing substantial experience in technical sales support (experience with digital substations is a strong advantage).
• Deep Understanding of Technical Integration: Demonstrating a strong grasp of technical integration and support methodologies.
• Exceptional Analytical and Problem-Solving Skills: Exhibiting excellent abilities in analysing complex technical issues and developing effective solutions. Strong Communication and Interpersonal Skills: Displaying effective verbal and written communication, along with excellent interpersonal skills for collaboration.
• Location: Role flexibility - could be either remotely or on-site.
• Fluency in Thai and English: Being fluent in both Thai and English languages to effectively communicate with stakeholders.
• CV Screening.
• Talk with our recruiter to get to know your motivation & your experience.
• 1-3 Business Interviews.
• Offer.
• Transform the everyday with us.
• We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Industry trends

ประเภทงาน:

งานประจำ

• Lead end-to-end project management for digital transformation initiatives, including scope definition, project planning, resource allocation, and risk management.
• Collaborate with clients to understand their business objectives, business and technical requirements, and digital transformation agenda.
• Develop and maintain project plans, timelines, and budgets to ensure project success and client satisfaction.
• Build and manage high-performing project teams, including business analysts, developers, designers, testers and other specialists.
• Monitor project progress, track key performance indicators (KPIs), and ensure project milestones are met.
• Identify and mitigate project risks, proactively addressing any issues that may impact project timelines or quality.
• Serve as the main point of contact for clients, providing regular updates, addressing concerns, and managing expectations.
• Foster strong client relationships and seek opportunities for upselling or expanding project scopes.
• Stay current with emerging digital technologies and industry trends, applying relevant insights to projects.
• Ensure project deliverables meet quality standards and are aligned with client expectations.
• Prepare and present project status reports and performance metrics to senior management.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:Bachelor's degree in business, technology, or a related field; PMP or other relevant certifications are a plus.
• Minimum 5 years experience as a Project Manager, with a track record of successfully managing digital transformation projects.
• Hands-on experience with digital technologies, platforms, and tools. Able to comprehend both functional and technical requirements, provide high level solution approach and define technical architecture.
• Strong understanding of consulting/project management best practices and trends.
• Excellent communication, leadership, and interpersonal skills.
• Exceptional problem-solving and decision-making abilities.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Proficiency in project management software and collaboration tools.
• Willingness to travel as needed to meet client requirements.
• Due to volume of applications, we regret only shortlisted candidates will be notified.Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• LI-AZ Requisition ID: 108756In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Risk Management, Contracts, Compliance

ประเภทงาน:

งานประจำ

• Project Planning: Collaborate with stakeholders to define project objectives, scope, goals, and deliverables. Develop comprehensive project plans, schedules, and budgets.
• Team Leadership: Lead cross-functional project teams, including infrastructure engineers, technicians, and other specialists, to ensure effective project execution.
• Resource Management: Allocate and manage project resources, including personnel, equipment, and materials, to meet project goals and timelines.
• Risk Management: Identify, assess, and manage project risks. Develop risk mitigation strategies to minimize potential disruptions.
• Vendor Relations: Liaise with external vendors and suppliers to procure necessary equipment and services, negotiate contracts, and ensure compliance with project requirements.
• Budget Control: Monitor project budgets and expenses, ensuring cost-effective project execution. Prepare and present financial reports to stakeholders.
• Quality Assurance: Establish and enforce quality standards for infrastructure projects. Conduct quality checks and inspections to ensure compliance.
• Timeline Adherence: Manage project schedules, milestones, and timelines. Implement effective project management tools and techniques to track progress.
• ROLE & RESPONSIBILITY.
• Communication: Maintain clear and consistent communication with project stakeholders, providing regular updates on project status, risks, and milestones.
• Issue Resolution: Identify and address project issues and obstacles promptly. Collaborate with teams to find solutions and keep projects on track.
• Change Management: Manage changes to project scope, schedule, and objectives. Assess change requests and their impact on project outcomes.
• Documentation: Create and maintain comprehensive project documentation, including project plans, reports, and documentation of lessons learned.
• Quality Control: Implement quality control processes and ensure that infrastructure projects meet established standards and specifications.
• Post-Implementation Review: Conduct post-implementation reviews to evaluate project success, gather feedback, and identify areas for improvement.
• EDUCATION.
• Bachelor's degree in a relevant field; PMP certification is advantageous.
• Exceptional leadership and team management skills, with the ability to motivate and guide project teams.
• Effective communication and interpersonal skills for stakeholder engagement and collaboration.
• Solid understanding of risk management principles and experience in developing risk mitigation strategies.
• Budget management skills for controlling project costs and expenses.
• Problem-solving abilities and a proactive approach to addressing project challenges.
• Adaptability to changing project requirements and priorities.
• EXPERIENCE.
• At least 5 yrs. experience as an Infrastructure Project Manager, managing complex infrastructure projects from initiation to completion.
• Strong technical knowledge of infrastructure components, including servers, storage, networking, and data centers.
• Proficiency in project management software and tools for scheduling, resource allocation, and reporting.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Sales, Financial Analysis, Python

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.
• Experience with programming languages such as Python or R for data analysis and modeling.
• Master's degree in Statistics, Econometrics, Data Science, Mathematics, or a related quantitative field.
• Experience with various MMM techniques (e.g. Bayesian MMM, time series regression, Machine learning).
• Experience in developing and implementing MMMs in a business environment, with understanding of statistical modeling techniques, including regression analysis, time series analysis, and causal inference.
• Understanding of the digital advertising and measurement ecosystem (e.g. attribution, experiments, data clean rooms, server-side API).
• Excellent communication skills, with the ability to present complex information to senior and C-level stakeholders.
• Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
• As a Marketing Mix Modeling (MMM) Specialist at Google, you will play a pivotal role in empowering our clients to optimize their marketing investments through advanced statistical modeling and data-driven insights. You will be a trusted advisor, guiding clients through complex MMM analyses, translating technical findings into business strategies, and influencing executive-level decision-making. You will be responsible for driving the adoption of measurement methodologies and fostering a culture of data-driven marketing within Google and our client ecosystem.
• Our Large Customer Sales teams partner closely with many of the world s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
• Lead Marketing Mix Modeling (MMM) Modeling and Analysis by consulting on MMM models using Python, R, or other statistical tools. Conduct analysis of marketing data to identify key drivers of performance and provide recommendations. Guide customers through modelling discussions, explaining statistical concepts to both technical and non-technical audiences.
• Serve as a consultant to clients, advising on measurement strategies and best practices. Build and maintain relationships with key stakeholders, including marketing executives and agency partners.
• Collaborate with sales, product, and customers teams to drive momentum on MMM conversations and unblock where needed. Partner with cross-functional teams to develop and implement new measurement methodologies and tools.
• Identify opportunities to improve Google's MMM capabilities and drive innovation in the field. Advocate for the adoption of advanced measurement techniques within the industry.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Industry trends, Scrum, Compliance

ประเภทงาน:

งานประจำ

• Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
• Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
• Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
• Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
• Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
• Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
• Oversee the development, configuration, and deployment of ServiceNow applications and modules.
• Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
• Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
• Assist in the creation of effort estimates, solution blueprints, and implementation plans.
• Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
• Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
• Provide guidance and mentorship to junior developers and technical teams.
• Lead project teams, ensuring that resources are effectively utilized and project goals are met.
• Stay updated with the latest ServiceNow features, enhancements, and industry trends.
• Skills and attributes for success.
• To qualify for the role you must have.
• Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
• Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
• Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
• Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
• Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and frameworks.
• Ideally, you ll also have.
• Certified System Administrator (CSA).
• Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
• Any ServiceNow mainline certification.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Salesforce, Oracle, Software Development, English, Vietnamese

ประเภทงาน:

งานประจำ

• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
• Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
• 3-5+ years of experience working with the Mulesoft Anypoint Platform.
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
• Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
• Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
• SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
• Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English at a business professional level is required.
• Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
• Mulesoft Certified Developer.
• Salesforce Certified Administrator.
• Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
• IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
• Knowledge of Salesforce products and features, capabilities, best use, and deployment.
• Experience working with Enterprise-level customers..
• In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of experience in operations, data center, or facility operations experience.
• 2 years of experience in critical facilities management, including facility, technical, and team management.
• Master's degree in a related Engineering field.
• Experience collaborating with other business units to meet company goals and standards.
• Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
• Ability to develop and grow team members, through coaching, mentoring, and training.
• Ability to set, prioritize, and achieve business objectives.
• At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
• As a Data Center Facilities Manager, you will be responsible for leading a team in 24/7 Data Center operations. You will be responsible for working towards Service-level agreements (SLAs) with internal teams on uptime, efficiencies and cost. You will grow the campus team to meet the needs of the business, and leverage technical talent across the campus and identify key hiring needs for regional data centers.
• In this role, you will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs in emergency situations or abnormal conditions, you will manage data center performance issues and outages to minimize the recovery time from failures.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• Plan and execute campus operational budgets, expense forecasting and manage established budgets.
• Be responsible for meeting service level agreements (SLAs) with internal teams on uptime, efficiencies and cost.
• Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
• Empower your team through hiring, talent development, and career support. Integrate Google-wide strategy with internal and external partners, ensuring aligned goals.
• Implement and drive the safety culture at the site. Lead by example, deliver results, develop people, and build community.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.