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• Manage overall appearance and visibility of functions on app, based on company.
• direction and agreement with key stakeholders Coordinate with BUs for campaigns on app to increase MAU and sales.
• B. App Design and Development Define and gather business req. from across BUs.
• Plan and prioritize works generated by BU owners.
• Design high level UX/UI to discuss, review, and finalize with the Technical teams.
• Identify risk in designed functions/business flow with related parties e.g., fraud, security, etc.
• Coordinate with business owners, designers, and developers for E2E projects.
• Review localization on the app.
• Case and issue handling, by coordinating with BU owners and technical teams for resolution.
• C. App Analytic and Improvement Monitor and analyze customer behavior on app utilizing tools to gain insights.
• Recruiter Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)

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• Support in driving Diversity & Inclusion strategy through learning solutions.
• Assist in driving Learning & Development Strategy aggressively to transform local market learning culture.
• Assist in translating learning materials ensuring contexts alignment and effectiveness for local market to digest.
• Support People Experience Partner to implement the change management of digital learning platform.
• Own digital learning platform driving internal engagement rate and curate/create learning content.
• Curate a monthly LinkedIn contents and monitor the efficiency of the LinkedIn learning tools.
• Organize learning and development - corporate programs including collect nomination lists from managers, manage attendance, and collate evaluation feedback, partnering Business Partners.
• Provide recommendations for learning courses / mentoring, etc in accordance to company policies. Provide recommendations, coach, be a sounding board to employees to refer to career development policy, frameworks, and programs for career development in the organization.
• Coordinate with HRBPs for the implementation of consequences related to performance evaluation results, e.g. Performance Improvement Plans.
• Conduct local market training programs as assigned.
• Maintain the training records conducted as well as training evaluations and attendance listing.
• Responsible for training submission to the Local Development Authorities. Ensure timely submission.
• Collaborate with the Regional to deploy Corporate Academy - Finance, IT, ODHR.
• Ensures all annual training obligations are met such as Occupational Health & Safety.
• Support to facilitate/train for specific in-house learning programs.
• Create learning reporting and tool for ODHR GM.
• Assist in tracking and analysis L&D budget management.
• Accountable for Learning & Development policies.
• Onboarding Experience Facilitate/own onboarding of new hires for all except ELC.
• Welcoming new hires with prepared onboarding kits and an office tour.
• Detailing all new hires' initial tasks and answering any queries.
• Responsible for Day 1- 3 new hire process, 100-day onboarding program, curate relevant content and deliver onboarding briefing and programs for designated employee segment.
• Responsible for the effectiveness of Buddy Program and generate quarterly report for ODHR GM.
• Manage Retail Attachment program ensuring the effectiveness of learning objectives.
• Manage Imagine CHANEL discovery program partnering with different divisions for session arrangement and content review.
• Coordinate with PES - HR operations/Engagement for completing checklist of access set-ups for new hires.
• Responsible for maintaining targets of satisfaction / quality scores on onboarding experience. Evaluate satisfaction results and propose improvements.
• Gathering and filing all paperwork related to new hires, including contracts and non-disclosure agreements.
• Compliance Reinforcement Review/Update employees about all regulatory and legal requirements.
• Responsible to track/follow up internal mandatory policy trainings.
• Key contact points for employees and act as bridge between managers and employees.
• Employee touchpoint for critical and personnel issues: Grievances, performance, mobility, bonus, benefits.
• Ensure employee working conditions according to health and occupational safety standard and law.
• Conduct periodic internal reviews to ensure that compliance procedures are followed.
• Be a main person to review HR policies and regulations.
• Manage Learning & Development policies compromising the blueprint guideline to support local market requirements.
• Academic / Professional Qualifications Bachelor's degree in human resources, Business Administration, or related field required.
• Fluent in English & Thai in writing, speaking, and reading.
• Mature person with strong leadership and organizational skills.
• Strong accountability and a hard-working trait.
• Good knowledge of e-learning platforms and practices.
• Work Experience 3+ years of experience in progressively responsible human resource roles; preferably working in a multinational company.
• Significant experience with effective learning and development methods.
• Having knowledge of Labor laws and other related laws.
• Experience in project management and budgeting.

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ทักษะ:

Work Well Under Pressure, English, Thai

ประเภทงาน:

งานประจำ

• We are currently seeking for a new team member to join as LEGAL AND COMPLIANCE SPECIALIST position to ensure implementation of PDPA, Intellectual Property, ISO/IEC 27001 and all related business/commercial law.
• JOB SCOPE.
• ORGANIZATION & PEOPLE CONSULTANT ROLE.
• Provide legal consultation regarding privacy, personal data protection and intellectual property related matters.
• Set up, manage and execute privacy impact to ensure that IRIS services and campaigns are in compliance with the PDPA, ISO, and all related business/commercial law and regulations.
• Set up, manage and execute business contracts with vendors and third parties consist of adequate PDPA, and business/commercial law and regulations requirements.
• Provide or assistant in security and privacy awareness trainings to employees.
• Perform other duties as Assigned.
• Consulting issues associated with a project with the project management team, clients, and other interested parties.
• Perform other duties as other project/task assigned.
• JOB QUALIFICATION.
• Minimum Bachelor s Degree in law. Master s Degree in law (preferable but not mandatory).
• Possesses a strong and wide range of core legal knowledge.
• Experiences in PDPA, Intellectual Property laws, ISO/IEC 27001, Business and Commercial Laws.
• High proficiency in English, both verbal and written.
• Having experience in drafting, reviewing contracts and giving advice on legal issues.

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• Strong track record in developing and executing successful multi-channel communications programs, either in-house or with an agency.
• Expertise in developing compelling communications narratives and effectively communicating via presentations, scripts, or emails without significant editing.
• Exceptional English writing skills are a must, with a preference for published writing across a variety of platforms.
• Thorough understanding of external channels, including broadcast and print media, digital and social, face-to-face, events, with demonstrated experience.
• Fluency in Thai language.
• Previous risk management and crisis identification experience are relevant.
• Demonstrated ability to rapidly absorb a wide range of complex business and policy issues; strong interest in knowledge development and dissemination.
• A team builder and collaborator; evidence of an outstanding ability to build strong, durable networks across multiple markets.
• Experience with large, complex organizations, and a proven ability to diplomatically balance the needs of various stakeholders.
• Relevant experience in professional services is a bonus.

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• Contribute to and support the delivery of Business objectives, Act as Business Consultant & Change Agent a single point of the contact for the employees and Line Function in the business unit.
• Support the development and continous improvement of all HR systems and policies in line with best practices.
• Drive and deliver HR initiatives to support business needs such as talent, performance management, talents, employee engagement, employee development and organisational ...
• Work in partnership with the operational team to identify opportunities and areas of improvement organisational and people performance in line with business needs.
• Guide and coach managers on employee relations and HR issues in line with company policies and best practices including disciplinary, grievance, performance.
• Support other roles within the HR team as required with other projects and operational issues i.e. recruitment, payroll.
• Working with Internal Communication Unit to deliver Communication Pack for Managing Change in Organization to cover risks.
• Qualification Bachelors / Master degree in human resources or business related field.
• At least 8 years of relevant HR experience (generalist or specialist) gained in large complex organisation(s) with multiple stakeholders (including matrix relationships).
• Knowledge of current thinking in Human Resources issues and trends and evidence of Continuing Professional Development.
• Extensive experience of operating in a business partner model, working with local managers to create positive business outcomes.
• Communicates challenges and influences a variety of stakeholders effectively. Ability to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behaviour change.
• Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one's own organisation or job requirements.
• Can maintain personal effectiveness by managing own emotions in the face of pressure, set-backs or when dealing with provocative situations.
• Can demonstrate an approach to work that is characterized by commitment and motivation.
• Able to simplify complex problems, processes or projects into component parts, explore and evaluate them systematically.
• Able to identify causal relationships, and construct frameworks, for decision making and problem-solving. Transforms proposals/ideas into practical reality.
• Recruiter Kanokwan Siriluan (กนกวรรณ ศิริล้วน)

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• The Technical Digital Applications Specialist will partner within IES and drive digital, remote training and applications support and drive the One Thermo Solution. This candidate will be responsible for IES Digital remote hardware & applications services to collectively deliver remotely applying digital training, augmented reality, virtual integration, improving the customer experience. The ideal candidate will possess technical expertise in driving the overall One Thermo Solution.
• Partner in delivery of digital training within IES Specialists teams globally.
• Transitioning from onsite FSE support to content, digital, augmented reality support of applications.
• Creation of technical contents for internal service team and external customers.
• Partner with the teams in driving digital training, application and hardware Solutions.
• Virtual Integration with Product Support Engineering improving services within IES global field service.
• Support of the One Thermo system Solution with hardware and applications support in delivering the workflow solutions for our customers.
• Working with multiple Business units in driving work streams for faster, easier service deliverables and new product introduction.
• Uses technical expertise, digital tools to guide FSEs and customers in resolving instrument issues.
• Integrates the knowledge gained from field issues into the factory and field service knowledge repositories and knowledge base.
• Partner with colleagues' divisions in driving digital work stream solutions and system integration training.
• Brings issues and recommendations from the field to the Service Integration Group Quality/Product Support/Manufacturing Engineering groups.
• Partner with the team in driving digital training, application and hardware Solutions.
• Works with the IES Training Department, collaborating on material with the factories, service integration and the IES specialists' teams to conduct virtual training.
• Minimum Education and Experience Requirements.
• Experience in areas with Thermo Fisher chromatography, Mass spectrometry, Elemental and spectroscopy laboratory products is required.
• Bachelor of Science degree: Science related, technical or other relevant degree, or equivalent experience with a high school diploma required.
• Minimum of 5-10 years of technical experience in service operations and/or commercial environment.
• Proven track record to recognize and identify problems on sophisticated electronic, mechanical and optical instrumentation maintained in a laboratory environment.
• Ability to lead deadlines accurately, effectively and efficiently.
• Ability to work independently.
• Capable of influencing peer group to deliver required changes.
• Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation and Involvement.
• Self-starter, with a high level of motivation and strong interpersonal skills.
• Great sense of urgency and an ability to involve others.
• Solid communication skills, oral and written, and an ability to listen and process information.
• Basic instructional abilities (training).

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• Sourcing n the area of IT procurement.
• Coordinate with requester and supplier.
• Perform procurement value over 5 million.
• Job DescriptionSourcing and procurement management in the area of information technology procurement function.
• (Hardware, Software, Application, Platform, Solution & Services).Perform procurement procedures / issuing tenders / procurement document/supplier relationship management, internal customer relationship management and contract management.
• Coordinate with requester and supplier to conclude both technical and commercial parts.
• Perform procurement project value over 5 million Baht which conduct by Procurement Committee.
• Recruiter Sumalee Lortragool (สุมาลี หล่อตระกูล)

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• ออกแบบ, เขียนแบบ และตรวจสอบแบบงาน Mechanical, Electrical, Plumbling.
• ควบคุมคุณภาพ ติดตามประสานงานโครงการต่างๆ ของบริษัทให้เป็นไปตามแผนงานที่กำหนด.
• คิดปริมาณงาน / ประเมินราคา และตรวจสอบ Bill of quantity.
• รายละเอียดงาน ออกแบบ, เขียนแบบ และตรวจสอบแบบงาน Mechanical, Electrical, Plumbling เช่น งานระบบไฟฟ้าและสื่อสาร งานระบบปรับอากาศ.
• เข้าใจรายละเอียดในการก่อสร้าง ควบคุมคุณภาพ ติดตามประสานงานโครงการต่างๆ ของบริษัทให้เป็นไปตามแผนงานที่กำหนด.
• คิดปริมาณงาน / ประเมินราคา และตรวจสอบ Bill of quantity.
• คุณสมบัติผู้สมัคร ปริญญาตรี-โท สาขาวิศวกรรมไฟฟ้า / สาขาวิศวกรรมงานระบบ.
• มีประสบการณ์อย่างน้อย 5 ปี ในงานระบบไฟฟ้าและสื่อสาร งานระบบปรับอากาศ.
• มีประสบการณ์ในการคิดปริมาณงาน / ประเมินราคา และตรวจสอบ Bill of quantity.
• มีทักษะการใช้โปรแกรม AutoCAD ได้ดี.
• มีทักษะการใช้ MS Project, MS PowerPoint และมีทักษะในการนำเสนองาน.
• มีความกระตือรือร้นในการเรียนรู้ รับผิดชอบ และตรงต่อเวลา.
• มนุษย์สัมพันธ์ดี มีทักษะในการติดต่อประสานงาน สามารถทำงานเป็นทีมได้.
• Recruiter Kanokwan Siriluan (กนกวรรณ ศิริล้วน)

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ประเภทงาน:

งานประจำ

• Job Posting Location Bangkok
• Job Summary Fully support to co-recommend actionable solutions for service and interaction design of new products or services to internal and external customers.
• Develop & execute monitoring plan, KPI trackers, and guidance to improve usage and accuracy.
• Conduct performance analysis reports including top services & keywords monitoring to validate compliance with service and interaction design.
• Apply process, method or test tools to perform grammar structure tuning including keywords, sentences based on weight score & particular areas.
• Responsible as 1st tier to troubleshoot and as an escalation point for incidents or issues, identify root causes & re-tuning grammar structure of new keywords or sentences.
• Provide business or technical support to cultivate relationships with internal & external customers for inquiries or requests via corresponding channels.
• Work closely with IT & scrum room as system analyst for UNIT, SIT & UAT to ensure service and interaction design solutions meet business & IT requirements.
• Execute live customer testing, post-production monitoring & E2E performance tuning.
• Act as a subject matter expert to exchange and share knowledge tailored to specific audiences.
• Job Description Fully support to co-recommend actionable solutions for service and interaction design of new products or services to internal and external customers. Develop & execute monitoring plan, KPI trackers, and guidance to improve usage and accuracy. Conduct performance analysis reports including top services & keywords monitoring to validate compliance with service and interaction design. Apply process, method or test tools to perform grammar structure tuning including keywords, sentences based on weight score & particular areas. Responsible as 1st tier to troubleshoot and as an escalation point for incidents or issues, identify root causes & re-tuning grammar structure of new keywords or sentences. Provide business or technical support to cultivate relationships with internal & external customers for inquiries or requests via corresponding channels. Work closely with IT & scrum room as system analyst for UNIT, SIT & UAT to ensure service and interaction design solutions meet business & IT requirements. Execute live customer testing, post-production monitoring & E2E performance tuning. Act as a subject matter expert to exchange and share knowledge tailored to specific audiences. Recruiter Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)

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• Job Posting Location Bangkok
• Job Summary Work closely with business users to recommend solutions for voice humanoid & dynamic interactive design in compliance with requirements & Personal Data Protection Act (PDPA).
• Initiate actionable insights of new products or services to enhance contact center operations efficiency, reduce inquiry calls to agents, migrate calls to self-service channels & improve sales.
• Act as a trusted advisor to comprehend business needs of internal customers & expand Voice AI technology as a service for operations or process
• Be the subject matter expert to share knowledge and experiences in terms of success story, value drivers & success metrics to grow new business & revenues with external customers.
• Represent 1st tier to troubleshoot and as an escalation point for incidents or issues, identify root causes & report problem solved.
• Drive continuous improvement, comprehend customer technology trend, understand as-is process, define to-be solutions, develop KPI trackers and performance analysis reports.
• Communicate conceptual and detailed solutions to IT & SCRUM room to ensure design for testability and impact analysis assessment for project priority alignment.
• Execute live customer testing, post-production monitoring & performance tuning escalation.
• Job Description Work closely with business users to recommend solutions for voice humanoid & dynamic interactive design in compliance with requirements & Personal Data Protection Act (PDPA).
• Initiate actionable insights of new products or services to enhance contact center operations efficiency, reduce inquiry calls to agents, migrate calls to self-service channels & improve sales.
• Act as a trusted advisor to comprehend business needs of internal customers & expand Voice AI technology as a service for operations or process
• Be the subject matter expert to share knowledge and experiences in terms of success story, value drivers & success metrics to grow new business & revenues with external customers.
• Represent 1st tier to troubleshoot and as an escalation point for incidents or issues, identify root causes & report problem solved.
• Drive continuous improvement, comprehend customer technology trend, understand as-is process, define to-be solutions, develop KPI trackers and performance analysis reports.
• Communicate conceptual and detailed solutions to IT & SCRUM room to ensure design for testability and impact analysis assessment for project priority alignment.
• Execute live customer testing, post-production monitoring & performance tuning escalation. Recruiter Apirak Sribavorntada (อภิรักษ์ ศรีบวรธาดา)

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ประเภทงาน:

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• Under minimal supervision, provides front line support to end-users to include interacting with other technical teams as needed to resolve end user technical issues.
• Follows established procedure to ensure workstations within the enterprise environment are properly patched and aligned with the latest security and OEM patches.
• Understands and can apply advanced technical principles and methodologies.
• Apply previous learning, maintain certifications, and demonstrate willingness to adapt new technology solutions.
• Supports leadership in training and mentoring staff to help manage adherence to policies.
• identifies opportunities for improvement and works with leadership to isolate and implement solutions.
• Works to escalate solution requirements to appropriate teams such as Development or Operations teams.
• Qualifications 7+ years related experience with relevant certification.
• Excellent English communication skills, with the ability to effectively interface across cross-functional technology teams and the business.
• Experience with MS Windows 8, 10, and 7.
• Self-motivated, creative, willing to work as a member of a team, organized and able to manage individual schedules.
• Desired certifications CompTIA A+, ITILv3.
• Minimum B.S. degree in Computer Science, Computer Engineering or related field.
• Additional InformationAll your information will be kept confidential according to EEO guidelines.
• About NielsenIQ.
• NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit www.niq.com.
• NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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ประเภทงาน:

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• Analyzing and capturing performance metrics of corporate customers. Monitor Corporate business performance report by segment, region, industry, channel and products.
• Visualize new report on Power BI to analyze corporate business performance such as revenue performance, forecast revenue by quarter, semester and year. Initiate new report that can drive business growth value.
• Management of industry analysis and prioritization of corporate customer in both Mobile and Non Mobile, according to industry potential, opportunities, income ARPU and ...
• Management of customer analysis by industry to identify and position market target of each segment.
• Finding marketing potential and profitability which will be the new opportunity for expanding the potential new source of revenue.
• Pipeline Management and analyze all opportunities and drive Sales Forecasting and prediction.
• Qualification Working experience more than 10 Years.
• Bachelor degree or higher in Economics, Com Science-Applied Math, Stats, MBA and Marketing or related field.
• Expert in Excel, Power BI.
• English communication would be advantage.
• Recruiter Alisa Promchotchai (อลิสา พรหมโชติชัย)

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ประเภทงาน:

งานประจำ

• ประสานงาน และตรวจสอบความถูกต้องครบถ้วนของเอกสารการจัดทำสัญญาต่างๆ ของบริษัท รวมทั้งดูแล บันทึกข้อมูล และรายงานสถานะต่างๆ ที่เกี่ยวข้องกับสัญญา จัดเก็บสัญญา และเอกสารที่เกี่ยวข้องให้เป็นระบบ.
• สรุปเงื่อนไขประเด็นสำคัญ ทั้งข้อกฎหมาย หรือความเสี่ยงต่างๆ เพื่อรายงานผู้บริหารในการพิจารณาประกอบการลงนามในสัญญา.
• วิเคราะห์ราคาพื้นที่เช่าและคู่แข่งที่อาจส่งผลกระทบต่อธุรกิจ ประสานงาน และเจรจาต่อรองกับผู้ให้เช่า พร้อมทั้งสร้างสัมพันธ์ภาพที่ดีในทางธุรกิจกับผู้ให้เช่า.
• รายละเอียดงาน ประสานงาน และตรวจสอบความถูกต้องครบถ้วนของเอกสารการจัดทำสัญญาต่างๆ ของบริษัท เช่น สัญญาเช่า รวมทั้งดูแล และบันทึกข้อมูลในระบบสัญญาเช่า.
• ประสานงาน และเจรจาต่อรองกับผู้ให้เช่า เกี่ยวกับเอกสารการเช่า และใบอนุญาตต่างๆ ให้เป็นไปตามขั้นตอน และภายในกำหนดเวลา.
• ติดต่อประสานงานกับหน่วยงานราชการต่างๆ เช่น สำนักงานที่ดิน สำนักงานเขต หรือสรรพากร ในงานด้านภาษีที่ดินและสิ่งปลูกสร้าง ภาษีป้าย.
• สรุปเงื่อนไขประเด็นสำคัญ ทั้งข้อกฎหมาย หรือความเสี่ยงต่างๆ เพื่อรายงานผู้บริหารในการพิจารณาประกอบการลงนามในสัญญา.
• รายงานสถานะต่างๆ ที่เกี่ยวข้องกับสัญญาเช่า จัดเก็บสัญญา และเอกสารที่เกี่ยวข้องให้เป็นระบบ และพัฒนารูปแบบสัญญาให้เป็นปัจจุบัน พร้อมทั้งสร้างสัมพันธ์ภาพที่ดีในทางธุรกิจกับผู้ให้เช่า.
• จัดทำรายงานสรุปประจำสัปดาห์ / ประจำเดือน.
• คุณสมบัติผู้สมัคร วุฒิปริญญาตรี-โท สาขาบริหารธุรกิจ, การเงิน, เศรษฐศาสตร์, สถิติ, วิศวกรรมศาสตร์.
• มีประสบการณ์ทํางานอย่างน้อย 5 ปี ในการดูแลประสานงานกับผู้ให้เช่าพื้นที่ การจัดทำเอกสารสัญญาเช่า.
• มีทักษะการใช้ MS Project, MS PowerPoint และมีทักษะในการนำเสนองาน.
• มีความสามารถในการคิด วิเคราะห์ และละเอียดรอบคอบ.
• มีความกระตือรือร้นในการเรียนรู้ รับผิดชอบ และตรงต่อเวลา.
• มนุษย์สัมพันธ์ดี มีทักษะในการติดต่อประสานงาน สามารถทำงานเป็นทีมได้.
• Recruiter Kanokwan Siriluan (กนกวรรณ ศิริล้วน)

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• Under minimal supervision, provides front line support to end users to include interacting with other technical teams as needed to resolve end user technical issues.
• Follows established procedure to ensure workstations within the enterprise environment are properly patched and aligned with the latest security and OEM patches.
• Understands and can apply advanced technical principles and methodologies.
• Apply previous learning, maintain certifications, and demonstrate willingness to adapt new technology solutions.
• Supports leadership in training and mentoring staff to help manage adherence to policies.
• identifies opportunities for improvement and works with leadership to isolate and implement solutions.
• Works to escalate solution requirements to appropriate teams such as Development or Operations teams.
• Qualifications 7+ years related experience with relevant certification.
• Excellent English communication skills, with the ability to effectively interface across cross-functional technology teams and the business.
• Experience with MS Windows 8, 10, and 7.
• Self-motivated, creative, willing to work as a member of a team, organized and able to manage individual schedules.
• Desired certifications CompTIA A+, ITILv3.
• Minimum B.S. degree in Computer Science, Computer Engineering or related field.
• Additional InformationAll your information will be kept confidential according to EEO guidelines.
• About NielsenIQ.
• NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit www.niq.com.
• NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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• Job Posting Location Bangkok
• Job Summary FBB Customer Retention & Management
• Job Description Responsible for FBB customer relationship management to strengthen customer engagement and improve CE Score
• Analyze customer profile and behaviors in order to understand customer insight and design retention campaign efficiently
• Responsible on segment based offering to upsell with FBB speed & related service/ contents/Equipment in direct approach and mass campaign to uplift revenue & ARPU
• Measure & Monitor retention campaign effectiveness & business impacts from campaigns to improve continuously
• Improve customer experience in each moment of truth, Strengthen benefit and Treatment Recruiter Manaskorn Siripraponrojana (มนัสกร ศิริประพนธ์โรจน์)

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• Establish co-ordination and co-operation between Nespresso and different entities inside Nespresso's organization.
• Ensure the quality of the goods, safety of the employees & protection of group's image.
• Ensure the implementation of Nestlé Quality Management System in the market to ensure all aspects of our operations are in compliance.
• Coordinate Quality and Food Safety related Audits (boutiques, warehouses, office, etc.) and follow through on the implementation of action plans/recommendations.
• Investigate and report quality related product issue to relevant stakeholders at HQ.
• Conduct risk assessment of local operations (warehouse, boutique, offices, etc.) and provide corrective / preventive action plan.
• Establish all procedures related to QSHE, centralize/keep updated documents, and keep organization informed of any new QSHE relevant topics.
• Create QSHE related training, coordinate training plans to all related parties.
• Coordinate and evaluate all relevant aspects regarding collaboration objectives achievements along with providing monthly reporting of recycling program.
• ARE YOU A FIT?.
• Bachelor's Degree Health/Environment or other related Technical Fields.
• Minimum 5 years of experience in safety & quality management.
• Experience handling projects related to health, safety & quality.
• Experience in training, ISO & Audit knowledge.
• Good English and Thai communication skills.
• Strong knowledge & application of quality & safety.
• Service minded, work well under pressure with minimum supervision.
• Good negotiation & problem-solving skills.
• Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

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• Monitor user behaviors to ensure compliance with enterprise security policies.
• Assess new laws and regulations related to government IT security requirements.
• Set security standards and guidelines according to the company's e-policy and privacy policy.
• Design and act as a trainer for data protection and privacy courses.
• Perform risk assessment and prepare security policy improvement periodically.
• คุณสมบัติ:Bachelor's degree in IT, computer science, computer engineering, or related field.
• Experienced in Digital Security positions and working with English-speaking people is a plus.
• Certificate in professional cybersecurity a plus.
• Strong IT skills including knowledge of software programming.
• Hands-on, able to work individually and manage administrative tasks.
• Good presentation and coordination skills.
• Problem-solving skills and ability to work under pressure.
• Passionate for new Technologies.

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• Drive revenue and market share for EUC in ASEAN market through strategic value based selling, business case definition, ROI analysis and references.
• Develop and execute against a comprehensive account/territory plan.
• Create and articulate compelling value propositions for ASEAN customers around AWS EUC solutions.
• Manage the end to end commercial process through engagement of appropriate resources such as Solutions Architects, Professional Services, Executives and Partners etc.
• Close new business and add on business from new and existing accounts, develop referrals and references accounts by building long-term strategic relationships with key accounts.
• Manage and maintain a robust and accurate opportunities pipeline and forecast.
• Coordinate and lead field enablement activities for the account teams to drive go-to-market scale.
• Work closely with the HQ product team to communicate requirements for the ASEAN market.
• Proven track record of success driving adoption of new and disruptive technologies within customers.
• A technical background in engineering, computer science, or MIS.
• Strong verbal and written communications skills in English and Thai.BA/BS degree required.
• Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/en/disability/us

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• Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Play Book.
• Execute contract legal and fiscal requirements, working with local legal focals.
• Follow-up directly with customers on missing contract documentation.
• Ensure contracts are signed and stored in line with local country requirements.
• Review contract performance as part of SCM process.
• Own contract documentation archiving and termination of customer contracts.
• Support preparing for tender bids.
• Pricing:
• Set up and maintain end to end pricing data, including setting up standard and non-standard rebates and monitor rebate and sales performance.
• Trouble Shooting:
• Provide "One Team" support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes.
• Act as resolution owner of Customer complaints. Feedback outcomes to COS Order to Cash colleagues who will communicate with customers.
• Data Integrity Management:
• Maintain master data integrity. Review DQS reports, correct any data errors and track performance against SLA.
• What we need from you:
• Bachelor degree preferred (Business related major) or equivalent experience.
• Demonstrated ability and commitment to build Customer Success.
• Experience in Microsoft Office; GSAP/ H3 experience preferred.
• Strong customer relationship management and interpersonal skill.
• Possess a strong Customer service ethic and ability to understand, meet and champion the Customer's needs, while staying within the policies and procedures of Shell.
• A good understanding of Commercial & Economic Acumen and Value Chain methodology: being comfortable and eager to learn with complex business models and deal structures in what is a new commercial business for Shell.
• Understand the activity, business and needs of customers and stakeholders, providing the great and promptly support to customers and business to sustain business growth and profitability.
• Good strategic thinking and problem-solving skills.
• Able to demonstrate a continuous improvement mind-set.
• Attention to details when dealing with Data Management and high focus on Compliance.
• Demonstrated communication and relationship building skills.
• Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.
• A passion for the energy transition, and agile working for new business transition model.
• Excellent communication skills in both Thai and English.
• Disclaimer.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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• Support in driving Diversity & Inclusion strategy through learning solutions.
• Assist in driving Learning & Development Strategy aggressively to transform local market learning culture.
• Assist in translating learning materials ensuring contexts alignment and effectiveness for local market to digest.
• Support People Experience Partner to implement the change management of digital learning platform.
• Own digital learning platform driving internal engagement rate and curate/create learning content.
• Curate a monthly LinkedIn contents and monitor the efficiency of the LinkedIn learning tools.
• Organize learning and development - corporate programs including collect nomination lists from managers, manage attendance, and collate evaluation feedback, partnering Business Partners.
• Provide recommendations for learning courses / mentoring, etc in accordance to company policies. Provide recommendations, coach, be a sounding board to employees to refer to career development policy, frameworks, and programs for career development in the organization.
• Coordinate with HRBPs for the implementation of consequences related to performance evaluation results, e.g. Performance Improvement Plans.
• Conduct local market training programs as assigned.
• Maintain the training records conducted as well as training evaluations and attendance listing.
• Responsible for training submission to the Local Development Authorities. Ensure timely submission.
• Collaborate with the Regional to deploy Corporate Academy - Finance, IT, ODHR.
• Ensures all annual training obligations are met such as Occupational Health & Safety.
• Support to facilitate/train for specific in-house learning programs.
• Create learning reporting and tool for ODHR GM.
• Assist in tracking and analysis L&D budget management.
• Accountable for Learning & Development policies.
• Onboarding ExperienceFacilitate/own onboarding of new hires for all except ELC.
• Welcoming new hires with prepared onboarding kits and an office tour.
• Detailing all new hires' initial tasks and answering any queries.
• Responsible for Day 1- 3 new hire process, 100-day onboarding program, curate relevant content and deliver onboarding briefing and programs for designated employee segment.
• Responsible for the effectiveness of Buddy Program and generate quarterly report for ODHR GM.
• Manage Retail Attachment program ensuring the effectiveness of learning objectives.
• Manage Imagine CHANEL discovery program partnering with different divisions for session arrangement and content review.
• Coordinate with PES - HR operations/Engagement for completing checklist of access set-ups for new hires.
• Responsible for maintaining targets of satisfaction / quality scores on onboarding experience. Evaluate satisfaction results and propose improvements.
• Gathering and filing all paperwork related to new hires, including contracts and non-disclosure agreements.
• Compliance ReinforcementReview/Update employees about all regulatory and legal requirements.
• Responsible to track/follow up internal mandatory policy trainings.
• Key contact points for employees and act as bridge between managers and employees.
• Employee touchpoint for critical and personnel issues: Grievances, performance, mobility, bonus, benefits.
• Ensure employee working conditions according to health and occupational safety standard and law.
• Conduct periodic internal reviews to ensure that compliance procedures are followed.
• Be a main person to review HR policies and regulations.
• Manage Learning & Development policies compromising the blueprint guideline to support local market requirements.
• Academic / Professional QualificationsBachelor's degree in human resources, Business Administration, or related field required.
• Fluent in English & Thai in writing, speaking, and reading.
• Mature person with strong leadership and organizational skills.
• Strong accountability and a hard-working trait.
• Good knowledge of e-learning platforms and practices.
• Work Experience3+ years of experience in progressively responsible human resource roles; preferably working in a multinational company.
• Significant experience with effective learning and development methods.
• Having knowledge of Labor laws and other related laws.
• Experience in project management and budgeting.