เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Ass ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounting, Thai

ประเภทงาน:

งานประจำ

• Receive job assignments from Sales, customers, or internal departments requiring import services (both air and sea freight).
• Create Job Orders in the Logman system to initiate the import process.
• Coordinate among Sales, customers, shipping lines/airlines, and the Shipping team to prepare import documentation for both sea and air shipments.
• Review and verify the accuracy of import documents such as BL, AWB, Invoice, Packing List, and other related forms in coordination with customers, Shipping, and overseas agents.
• Contact shipping lines or co-loaders to process document entry when using Logman's freight services.
• Arrange transportation for DDU/DDP/DAP shipments based on the POD provided by the trucking service provider.
• Send draft import entries to overseas agents (for DDP terms) and issue Debit Notes for cost recovery.
• Prepare disbursement documents for D/O collection in coordination with the Accounting team and assign a messenger to collect the D/O within the customer's required timeframe.
• Issue invoices for initial D/O charges.
• Prepare Debit Notes / Credit Notes and submit Proof of Delivery (POD) to overseas agents upon job completion.
• Only candidates who meet the specified qualifications will be considered.
• 5-day work week + Flexible working style.
• Birthday leave.
• 10 Days Annual Leave.
• 4 Days Bereavement Leave.
• 5 Days Wedding Leave (Inclusive for all genders).
• 15 Days Ordination Leave.
• Performance Bonus, Monthly Commission.
• Housing Loan Support (GHB program).
• Medical Coverage (OPD, IPD).
• Annual Health Check-up.
• Company Gym (Fitness Room).
• Virgin Active Wellness 10% Discount.
• Fitness First Wellness 5% Discount.
• Free tea and coffee (fuel your day!).
• Company outings and parties.
• Company Sport Day.
• Training & Development opportunities.
• 17-18 Thai public holidays/year.
• Movie Time For Employee.
• Dental Benefit (Sodent) for you and your family (First Day).
• A fun, fast-moving, and friendly workplace!.
• Interested? Lets talk!.
• Send your updated resume to [email protected].
• Join us and be part of something exciting.
• We cant wait to meet you!.
• Thank you for your interest in joining our team. Only shortlisted candidates whose qualifications match the position requirements will be contacted.

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Play a key role in order delivery core process to ensure the order delivery meet customer requirement and the delivery performance meet target set.
• Daily order processing with transactions accurately and making changes where necessary, in a timely manner from order entry to delivery commitment to customers.
• Coordinate shipping arrangements and ensure shipment is according to the schedule.
• Investigate and respond to every inquiry and complaints from customer regarding company's product and possibly its shipment with a thorough and speedy coordinate & resolve.
• Provide efficient analyses to help identify and communicate trends and drivers to the business to management.
• Ensure that the company's customer master data is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed.
• Enhance customer satisfaction, gain customer trust as reliable supplier and establish long-term business relationship.
• Support assistant manager-customer service and supervise team members as a senior level.
• Coordinate and follow ISO, BRC and internal control, support audit surveillance on quality process flow.
• Keep on developments in customer service by attending to meetings and training courses.
• Bachelor's degree Business administration, business or related fields with 5-7 experienced in customer focus, support, services, Sales.
• Able to multitask, excellent time management and prioritization skills.
• Able to analyze sales data and related statistics and translate results into positive customer experience and resolution.
• Knowledge of quality system, excellence level of English and self-motivated and self-directed.
• Good problem solving, people skills and high level of creativity.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Power point, Data Entry, Salesforce

ประเภทงาน:

งานประจำ

• At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.
• Sensient Technologies (Thailand) Ltd. is located in downtown Bangkok. We offer you a pleasant office environment, a friendly working atmosphere and a bright career opportunity. In this role, you will work cooperatively with the commercial team to grow existing customers by managing order administration, contract review, problem resolu ...
• End-to-end order management - handle order entry, processing, follow-up, and contract review across multiple business units, ensuring accuracy in customer pricing, order flow, and product/shipping details.
• Cross-functional coordination - partner with account managers, sales admin, production, shipping, and lab teams to identify and resolve discrepancies or missing information.
• Customer relationship management - engage directly with buyers to build strong, trust-based relationships; follow up with both customers and internal teams on future order trends and PO confirmations through the demand forecast analysis process.
• Shipment & delivery monitoring - run and review the daily open order report, coordinate with planners and shipping personnel, track shipments with carriers, and expedite as needed to ensure on-time delivery.
• Phone service standards - promptly answer incoming calls in line with supervisor expectations, maintaining a 95% service level with zero abandoned calls.
• Data & documentation management - set up and maintain customer files, verify contract details against orders, and support the pricing coordinator/customer service manager with data entry as needed.
• Complaint resolution - investigate customer complaints, gather relevant information, log into Salesforce within 24 hours, determine root cause and corrective actions, and follow up with customers and account managers.
• Bachelor's degree in related scientific fields. Science degree would be advantage.
• At least 3 years of customer service experience.
• International experience preferred in customer service.
• Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
• Intermediate proficiency in JDE and working in a Microsoft Office environment (Word, Excel, Power Point). Knowledge of Access database.
• The opportunity to collaborate with your colleagues, building relationships and develop your professional experience with both Thailand and Regional teams.
• A thorough and effective training experience during onboarding and beyond.
• Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
• As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
• Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• To take orders and make freight and document pick-up arrangements.
• To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
• To review, check and verify air export documents as provided by shippers.
• To strictly follow export-handling procedures as established by the management.
• To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
• To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
• To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers' complaints.
• To handle & achieve company's quality system such as IO, OPS, Training hours, EXCEL.
• To take up additional assignments as required to meet with the Company needs.
• University graduate, preferably with minimum 1 year's relevant experience.
• Be able to work under pressure and in time frame.
• Good communication in English.
• Chinese speaking is preferrable.
• Well-versed in MS Office.
• Additional Information.
• Expeditors offers excellent benefits.
• Paid Vacation, Holiday.
• Group Medical & Life & Accident Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.
• All your information will be kept confidential according to EEO guidelines.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Accident notifying and dispatching surveyor.
• Customer verification.
• Providing coverage details and recommending solution.
• Guiding to use the company website and mobile application usage.
• Escalating to concerned parties as the 2nd tier.
• Entry data on the company database accurately.
• Meet the QC criteria standard.
• Age not over 30 years old.
• Bachelor degree in any field.
• Healthy.
• High discipline.
• Able to work on night shift (rotation).
• Preferable excellent English skills (TOEIC 600+ preferable).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, SAP, ERP, English

ประเภทงาน:

งานประจำ

• We are looking for a Customer Service Representative (Order Management) to support the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. You will work closely with customers, sales teams, manufacturing plants, warehouses, and logistics providers to coordinate orders from entry through shipment.
• Process and manage customer orders using SAP or similar ERP systems.
• Coordinate order fulfillment from order entry through delivery.
• Follow up with manufacturing plants on production and committed shipment schedules.
• Plan and monitor delivery and shipping schedules with warehouses and logistics providers.
• Liaise with customers, dealers, freight forwarders, and shipping agents regarding order status and shipment arrangements.
• Process order amendments and communicate updates to relevant stakeholders.
• Prepare order status, delivery, and shipment reports.
• Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
• 2-5 years of experience in Customer Service, Order Management, Sales Support, Logistics, or Supply Chain.
• Experience using SAP or similar ERP systems.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Strong communication, coordination, and problem-solving skills.
• Good command of English.
• Carrier is An Equal.
• Opportunity/Affirmative.
• Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this.
• link.
• to read the Job Applicant's Privacy Notice.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Microsoft Office, Problem Solving, Procurement, Purchasing, Salesforce, SAP, ERP, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via phone, email, or other communication channels.
• Customer procurement and sales order execution; verify data on customers' PO and proceed transaction into ERP System, then release on-line the Delivery order to warehouse for distribution by ensuring a fast stock turnover and a continued reduction of stock/working capital.
• Collaborate with internal teams to address customer needs.
• Coordinate the operational staff at the Warehouse & Logistics function on supply chain management issues, maintains a service level agreement to assist Commercial and BU.
• Maximizes customers' satisfaction by taking immediate action or prevent/reduce complaints, and handle products/price-related questions and pass on to the commercial team. Salesforce system to be adopted.
• Resolve customer complaints and escalate complex issues when necessary.
• Maintain and update customer records in the system.
• Follow up on customer requests and ensure timely resolution.
• Coordinates with Planning & Purchasing and International Logistics Team to monitor all arrival shipments and meet customers' requirements.
• Meet service quality, productivity, and customer satisfaction targets.
• Telemarketing Service: Interact with current customers by approach/soliciting their PO, or potential customers by answering product and service grounding questions, suggesting information about other products.
• Closely coordinate and communicate customer action plans with Supply Chain & Operations team.
• Meet service quality, productivity, and customer satisfaction targets.
• Other duties assigned by supervisor.
• Education: Bachelor's Degree in any field.
• Experience: 3 years in Customer Service.
• Age: Open.
• Gender: Open.
• Others: SAP / Proficiency in Microsoft Office.
• Good in English proficiency.
• Interpersonal / Communication skills.
• Ability to manage change.
• Systematic & Analytical Thinking.
• Problem Solving & Decision Making.
• Customer Orientation.
• Previous customer service experience is an advantage.
• Brenntag TA Team.

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Customer channel management.
• Case Management.
• Customer onboarding and relationship management.
• Contract and dispute management.
• and more.
• Handles Customer service tasks on a daily basis.
• Take full end-to-end responsibility on the account and execute all the activities related to the LNS service including Carrier Booking, Trucking, Customs House Brokerage (CHB).
• Coordinate and manage with internal and external stakeholders to achieve required delivery to customers with professional pro-active manner.
• Maintain a customer centric approach thereby helping to avoid occurrence of errors and take preventive measures to eliminate repetition of errors. Engage in constructive problem resolution.
• Understanding business criticality and prioritizing the tasks effectively to ensure customer satisfaction.
• Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI's).
• Monitor and help improve the end customer KPIs resulting in customer delight.
• Accurate and timely reporting requested.
• Performance reviews with customer.
• Complete job costing, revenue and costs for the activities coordinated under control of Operation team.
• Manage carrier booking based on allocation and customer production plan.
• Perform and ensure the accuracy of SI, VGM and DG net submission as well as the BL and other documents related.
• Ensure to provide the documents to customer/destination in a timely manner.
• Collaborate with cross-functional to prepare the CHB document such as Export/Import declaration, FTA form, license, etc.
• Be a consultative for customer.
• Manage the truck booking based on customer product availability.
• Collaborate with cross-functional or external vendor to manage truck availability.
• Perform and ensure the accuracy reporting.
• Collaborate with cross-functional to process billing to customer as well as recognize the cost and revenue to system in a timely manner.
• Cross-sell & upsell Logistics and Services products to customers.
• Positive Attitude with customer centric mindset and sense of urgency.
• Good command of spoken and written in Thai and English.
• Minimum 2 to 3 years' experience as Customer Service / Customer Experience or similar role(s) in logistics industry with customs knowledge.
• Highly result oriented & attention to detail, ready to take challenges/collaborate with cross functional teams and able to work under pressure and meet tight deadlines.
• Ability to converse with people of all levels and is well organized, efficient, and effective.
• Familiar with MS Office products including MS Word, Excel, and PowerPoint.
• Good communication & interpersonal skill and should be able to build good working relationship.
• Capacity to handle change, stay open to different ideas and support for positive change.
• Understand work in an agile manner, High analytical / problem-solving skills.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

ประเภทงาน:

งานประจำ

• ให้ข้อมูลตามข้อสอบถาม รับเรื่องร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาให้แก่ลูกค้าโดยประสานงานกับหน่วยงานที่เกี่ยวข้องตามที่กำหนดไว้.
• สร้างความพึงพอใจให้แก่ลูกค้าต่อการบริการ.
• ปริญญาตรี ทุกสาขา.
• สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
• มีประสบการณ์ในงานบริการ, ลูกค้าสัมพันธ์ อย่างน้อย 1 ปี.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Contact new customers and occasionally visit.
• Retain customers to use our service and provide them the best quality service.
• Summarize monthly sales report.
• Find the solutions to customers by discussing with internal department, initiate company service, quote and negotiate the best price to customers.
• Build up customer relationship to drive company's business.
• Good attitude and have excellence mind-set of service.
• Good English skill for communication.
• Have personal own car.
• Minimum 3 years' experience in logistics company.
• Have work experiences in cross border trucking service is a plus.
• Be able to travel up-country sometimes.
• Bachelor's degree in any relevant fields.
• Workplace Area: Srinakarin,Bangkok.
• Working Hour: 8.30 - 17.00 {Mon-FRI } SAT 08.30-13.00 {WFH}.
• Salary: negotiable.
• About the Benefit.
• Social Insurance.
• Provident Fund.
• Gasoline Allowance.
• Incentive depends on individual achievement.
• Bonus depends on corporate profit and individual achievement.
• Business Type: Transportation & logistics.
• TNTT Logistics Co., Ltd.
• Wellgrow Industrial Estate 155 Moo 5,.
• Bangna-Trad km. 36 Rd., Bangsamak, Bangpakong, Chachoengsao 24180.

ทักษะ:

Business Development

ประเภทงาน:

งานประจำ

• Drive service contract, modernization, and spare parts sales to achieve revenue, profitability, and growth targets.
• Develop and maintain strong relationships with existing and prospective customers to maximize customer satisfaction and secure long-term business partnerships.
• Proactively manage contract renewals by monitoring expiring agreements, negotiating commercial terms, and achieving renewal and price adjustment targets.
• Identify and pursue new business opportunities while recovering lost accounts to expand the service portfolio and customer base.
• Conduct regular customer visits to understand customer needs, identify sales opportunities, and provide tailored solutions.
• Prepare sales plans, forecasts, and account strategies to support business growth objectives.
• Lead commercial negotiations and close sales opportunities to achieve agreed sales targets.
• Collaborate with cross-functional teams to ensure excellent service delivery and customer experience.
• Monitor invoicing and support collection activities to ensure timely billing and healthy accounts receivable performance.
• Analyze sales performance, market trends, and customer feedback to identify opportunities for continuous improvement.
• Maintain accurate sales pipeline and customer records in the company's CRM and reporting systems.
• For Assistant-Level Candidates (if applicable).
• Lead, coach, and develop the Service Sales team to drive performance and capability growth.
• Establish sales priorities and monitor team performance to ensure achievement of business objectives.
• Promote a high-performance and customer-focused culture within the team.
• Preferred Candidate Profile.
• Bachelor's degree in business administration, Engineering, Marketing, or a related field.
• Experience in Service Sales, Aftermarket Sales, B2B Sales, Industrial Equipment, Engineering Services, Elevator & Escalator, or related industries.
• Strong track record in sales, account management, and customer relationship building.
• Experience in contract negotiation, service agreement renewals, and business development.
• Strong commercial acumen and customer-centric mindset.
• Excellent communication, negotiation, and stakeholder management skills.
• Prior people management experience is preferred for Manager-level candidates but not mandatory for Senior Sales candidates.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Service-Minded, Negotiation, Thai

ประเภทงาน:

งานประจำ

• We believe that leaving a mark is a true challenge and opportunity for every one of us.
• We believe that leaving a mark is a sign of trust and impact.
• We believe that leaving a mark is a bond with the future.
• We believe that leaving a mark is proof of growth and development.
• Being part of the BV family, is more than just working, it's being convinced that you will leave your mark. in shaping a world of Trust.
• Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world, we live in.
• Performing direct sales visits as defined in the main and individual commercial action plan.
• Preparing and implementing necessary reports presentations and forecasts.
• Coordinating commercial actions with Direct Supervisor/Team Leader.
• Approaching the target clients for second party service (both technical and non-technical).
• Initiating the client requirements.
• Giving inputs on market, clients' needs, pricing and competition to the team.
• Assisting his/her Large Account Team in their day to day activity in accordance with the Commercial Action Plan.
• Applying and respecting safety, health and environment requirements in daily activities.
• Watching for potentially hazardous working conditions or work practices and reporting them to his or her supervisor as soon as possible.
• Bachelor's Degree in Marketing, Business Administration or related fields.
• Thai nationality, any gender, age 30-40 years old.
• At least experience 5 years up in Sales representation or Sales Executive or Senior Sale Staff.
• Background in Sales, ISO Certification service is an advantage.
• Own car and driving license is a must.
• Good communication and negotiation skills.
• Service-minded with attractive personality.
• Love to explore and self-development.
• Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.
• We believe that leaving a mark is a true challenge and opportunity for every one of us.
• We believe that leaving a mark is a sign of trust and impact.
• We believe that leaving a mark is a bond with the future.
• We believe that leaving a mark is proof of growth and development.
• Being part of the BV family, is more than just working, it's being convinced that you will leave your mark. in shaping a world of Trust.
• Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world, we live in.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Procurement

ประเภทงาน:

งานประจำ

• Manage and respond to customer inquiries across all social media platforms and Google Business Profile in both Thai and English.
• Handle incoming customer service calls, providing professional assistance and resolving cases effectively to ensure customer satisfaction.
• System Liaison (International): Act as the primary point of contact for technical issues, communicating directly with the international backend support team in English to troubleshoot, report, and resolve system errors or bugs to ensure smooth operatio ...
• Utilize Customer Service Management tools to track and manage customer concerns professionally and promptly.
• Active participation in on-site activities, such as assisting the marketing team with content photoshoots and video production.
• Create simple marketing artworks and visual communications for specific assignments (e.g., social media posts, internal announcements).
• Prepare and organize supporting documents and marketing materials to ensure a smooth workflow for the entire marketing team.
• Facilitate seamless communication between Head Office and our outlets & shops to ensure alignment on all marketing activities.
• Provide marketing administrative support across all brands within the group, including restaurant business units, to ensure consistent communication.
• Manage and sync team calendars to organize schedules, ensuring all team tasks and deadlines are clearly tracked.
• Coordinate and schedule team meeting appointments, including preparing meeting materials and official Meeting Minutes in English.
• Handle the procurement process (PR/PO creation) and coordinate with Finance/Accounting for payment tracking.
• Support the Marketing Manager in driving various marketing projects and handling dynamic assignments to ensure efficient department operations.
• Maintain proactive communication with the manager to share progress, ensuring all projects are on track and meet the brand's objectives.
• Education: Bachelor's degree in marketing, Business Administration, English Communications, or a related field.
• Experience: 0-2 years of experience in Marketing Administration or Customer-facing roles (New graduates with high potential are welcome).
• Language Skills: Excellent command of English (Listening, Speaking, Reading, and Writing) is mandatory for communicating with foreign management, international support teams, and customers.
• o Graphic & Video Editing: Proficient in using Canva or PowerPoint for basic design tasks. Familiarity with mobile editing apps like Cap Cut or TikTok is a plus.
• o Office Tools: Proficient in Microsoft Office (Excel/PowerPoint) and familiar with social media management.
• o Excellent Phone Etiquette: Strong verbal communication skills with the ability to remain calm and professional while handling customer inquiries or complaints.
• o Multitasking & Time Management: Ability to handle multiple projects and inquiries simultaneously under pressure to meet deadlines.
• o Interpersonal Skills: Strong ability to coordinate between the Head Office and front-line staff with a service-minded attitude.
• Assessment: Applicants with a TOEIC score of 650+ or equivalent certification will be given special consideration.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Assurance

ประเภทงาน:

งานประจำ

• Overseeing or reviewing, completing and processing various degrees of documents and database regarding quoting, tracking, tracing, delivery and billing of products and services to customers.
• Providing basic to more specialized analysis of customer service operations, such as success rates, problem resolution, resource requirements, billing and related areas.
• Establishing effective relations with internal and external customers to identify op ...
• Providing feedback and guidance, responding to customer inquiries regarding procedures, details/specifications in relation to shipments, invoices, ensuring the appropriate fees applies, payments and assisting in the resolution of problems; assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzing and reviewing operations, results, feedback and related customer service information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Ensuring the accuracy of more standard to very complex customer service documentation through audits, queries, and KPIs/operational reviews; works with teams to resolve discrepancies.
• Assisting with developing customer service or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
• Interpreting and applying department policies and procedures and assists with applicable laws, rules, and regulations; ensures process and operations compliance and receives guidance within these areas as needed.
• WHAT ARE WE LOOKING FOR?.
• College, professional or university degree in supply chain, business administration or related functional area or equivalent education and experience is often accepted.
• At least five years of experience in air/ocean processes including experience with specialized or technical programs or operations.
• General to advanced professional knowledge of customer service in the industry.
• Understanding, interpreting and applying department policies and procedures and laws, rules, and regulations within customer service area.
• If applicable, supervising, evaluating and making recommendations regarding staff.
• Reviewing, completing, developing and analyzing information.
• Serving as a team member and the development and management of projects.
• Excellent relationship, consulting and negotiation skills.
• Close coordination with customers' management local and oversea team.
• Communicating with internal regional team.
• Operating in a both a team and individual contributor environment.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER?.
• With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There's no doubt that you will be compensated for your hard wok and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW.
• We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
• CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in Logistics or a related field.
• 1-2 years of experience in Customer Service (CS) in a logistics or freight forwarding company.
• Good knowledge of Incoterms.
• Good English speaking and listening skills.
• Good customer service skills and a service-minded attitude.
• Able to work well as part of a team.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Provide service, advice, and problem solving for customers in branch to satisfy customers.
• Coordinate with internal and external branch to provide customer service effectively.
• Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs.
• Keep up to date with information about sales promotion to provide information to customers accurately.
• Maintain equipment and facilities around customer service counter to be in good condition and ready for use.
• Bachelor's Degree in related field.
• Minimum of 0-3 years of responsible experience in related field.
• Have English communication skills.
• Have good personality and dress politely.
• Be responsible and patient.
• Have communications skills.
• Be clever and able to solve problems immediately.
• Have service mind and good human relations.
• Skills.
• Additional Information.

ทักษะ:

Procurement

ประเภทงาน:

งานประจำ

• one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development.
• a multi-cultural environment that values diversity and international collaboration.
• more than 100,000 colleagues in 31 countries. which make a lot of opportunity for career growth.
• a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development.
• https://www.valeo.com.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure effective operations.
• Schedule shifts for customer service staffs to ensure appropriate worktime.
• Control overall operations and make statistic report of service use to submit to relevant functions.
• Coordinate with customers and relevant functions internal and external branch to improve standards of service and satisfy customers.
• Control and manage problems and comments to submit to relevant parties to solve, improve, respond to customer queries.
• Control preparation and maintenance of equipment and facilitators in customer service areas to ensure effective use.
• Keep up to date with lists of sales promotion activities in branch to provide accurate information to customers.
• Bachelor's degree in related field.
• Minimum of 1-3 years of responsible experience in related field and 0-3 years of team management.
• Have communication skills, including English skills.
• Have good and tidy personality.
• Be responsible and patient.
• Have problem-solving skill.
• Have service mind and good human relations.
• Skills.
• Additional Information.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Implement plans and directions to manage operations of customer service to ensure accuracy and effectiveness aligning with standards and procedures.
• Communicate plans, activities, and sales promotion to subordinates to provide information and problem-solving to customers effectively.
• Participate in planning for development and training to coach and improve performance of subordinates.
• Monitor and examine facilitators, including elevators, escalators, restrooms, and car parking to prepare for use effectively.
• Coordinate with relevant functions and branches to solve problems and set up plans to improve service and satisfy customers.
• Monitor and examine operations of functions related to service operations to provide service to customers fast and accurately.
• Bachelor's degree in related field.
• Minimum of 3-5 years of responsible experience in related field and 1-3 years of team management.
• Have good personality and human relations.
• Have strong communication skills, especially English skills.
• Skills.
• Additional Information.