เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Vietnamese, English

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work on rotating shifts including weekends and public holidays.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa.
• English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Explaining and guiding customers on how to use the company dashboard and services.
• Managing incoming calls and customer service inquiries.
• Adjusting job positions posted by clients to improve performance and provide better results when required.
• Analyze the performance of previous job listings on a weekly basis and coordinate with related AEs on results.
• Calling to customers to build relationships and help them with hiring.
• Inviting Customers to continue WorkVenture services (commission on purchases received).
• Bachelor's Degree in any field.
• Service-minded attitude.
• Communicative command of English.
• Good interpersonal and communication skills.
• WorkVenture assures a flexible and relaxed working environment in our office in Thonglor. We believe that great ideas come from anywhere and we value your creativity. We believe having a diverse team makes WorkVenture a more interesting and innovative place to work, and we strive every day to make WorkVenture a welcoming place for all.

ทักษะ:

Compliance, Risk Management, Accounting

ประเภทงาน:

งานประจำ

• Set up the annual audit plan and perform internal audit procedures according to the plan including compliance, operational, and information technologies audit.
• Identify risks and key points of internal processes associated with compliance, operational and information technologies audit to evaluate controls in place to mitigate those risks.
• Lead Internal Audit s change initiative by implementing action plans related to risk assessment and annual planning, audit execution, audit reporting, and development, ...
• Lead Internal Audit s annual risk assessment and enterprise risk assessment and planning process to develop the audit plan and ensure the plan is responsive to and aligned with the risk profile of the organization.
• Oversee the execution of individual audits defined in the audit plan ensuring the highest level of service quality and client satisfaction.
• Issue all Internal Audit reports ensuring the reports are clear and concise, identify root causes with practical solutions, and ultimately provide value to management.
• Meet regularly with the Audit Committee to report the status of Internal Audit s ongoing monitoring activities, and educate/inform the committee of emerging risks and/or exposures (whether internal or external to the company) that should be considered, with respect to risk management and internal control best practices.
• Proactively inform senior management of significant risks or exposures related to internal controls, compliance, and/or governance requiring prompt attention.
• Manage the process to track, follow-up, and ultimately close all open audit issues leveraging the Audit Committee, if necessary.
• Actively participate in executive management meetings and/or committees to ensure that Internal Audit is well-informed of key business developments that could have an impact on audit priorities and/or plans.
• Ensure that Internal Audit is performing its work in accordance with established professional standards and remain abreast of emerging trends and best practices that can be incorporated into the function.
• Oversee Internal Audit s participation in critical business and technology initiatives and projects ensuring that audit s perspective is effectively voiced and appropriate controls are designed and implemented on a proactive basis.
• Maintain audit technology platform leveraging support from the information systems group as needed.
• Coordinate the activities of external auditors including how best to leverage the work performed and results produced from Internal Audit s work.
• Master's or Bachelor s degree in Accounting & Finance or other closely related field.
• 10+ years of experience in auditing, assurance, accounting, consulting or related field, of which at least 5 years of managerial level.
• Proven knowledge of auditing standards and procedures, laws, rules and regulations.
• Excellent communication (written and verbal) and interpersonal skills with an ability to network and interact at all levels.
• Industry Knowledge of business digital asset management, Fintech, and Banking is an advantage.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประเภทงาน:

งานประจำ

• Work with commercial related units such as product team, e-commerce, and customer, to create PR plan for key projects.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences that is complying with group and local comm. policy.
• Manage creation of materials including collateral materials, web sites, videos, etc. to engage external resources as appropriate.
• Evaluate track and measure communication performance with analytical skills that will be able to guide the team to the right direction in order to achieve business unite and company objective.
• Take a hands-on role in PR news for multiple mediums: electronic, print, video, face-to-face communications, executive memos, announcements, talking points, intranet site content, newsletter articles, presentations, all hands meetings, and situation-specific communication plans.
• Provide report communication in areas with high quality with 100% accuracy and update to all stakeholders in PR to meet with timeline as agreed.
• Execute in content creation, with an eye for detail, that will help company deliver customer led contents on the corporate level message to the audience.
• Organize and lead company data releases, presentations, conference presence and messaging at industry conferences with the alignment with group and local communication policy.
• Work with cross function within organization in role areas.
• Maintain good relationship with journalist insurance sector and other sectors in the role areas.
• Find the way to expand relationship with journalist in non-insurance sector to expand company visibility to wider range of audiences.
• Bachelor Degree in Communication, PR, Marketing or Business Administration, or related field.
• At least 7-10 years directly related experience (i.e., public relations, employee communications, brand who has an active listening techniques to identify high impact opportunities for communications support with strong business acumen that joining with influence and collaboration skills.
• S/he should have an experience in developing and implementing strategic, integrated communications plans tied directly to business objectives with ability to identify, prioritize and implement communications opportunities on own initiative while influencing teams across multiple functions, locations and disciplines to deliver measurable engagement and visibility outcomes as a mandatory to be able to work well with diverse groups, be a team player, possess analytical and client service skills that will result in ability to manage project timelines and determine work flow.

ทักษะ:

Finance, Negotiation, Accounting

ประเภทงาน:

งานประจำ

• Responsible for financial evaluation and initiate other aspects for new opportunities to commercial team.
• Gathering sales, profit, other income, and other information of each supplier, buyer, category and item for analysing.
• Business partnership & support to commercial team. Support and assist commercial team with scenarios, business cases, analysis and reports;.
• Focus on "root cause analysis" and "action driven".
• Ownership of financial measures associated with established KPIs;.
• Monitor and analyze activities related to sales, marketing and innovation;.
• Support, prepare, run and monitor planning activities (forecast, budget, strategic).
• Lead analysis and reporting for dedicated sales areas and market sectors to optimize profitability;.
• Identify, investigate, and analyze costs overruns, costs savings and potential improvements;.
• Perform, manage and support ad-hoc projects;.
• Preparing analysis report in different aspects.
• Preparing presentation to management teams.
• Preparing information support to commercial team to use for negotiation with supplier.
• Responsible for improving financial and business controls across the commercial area to improve operating efficiency and data quality.
• Gathering product price from operation team and/or external sources, and update products price list to system.
• Suggested comparative price range to commercial team.
• Monitoring product price by item, by region to maintain price competitive advantage.
• Bachelor or Master s degree in Finance, Accounting, Economics or Business, CPA or CFA preferred.
• At least 2 year in finance experience in FP&A, corporate finance, management account, business analysis in complex trading or financial analysis area (preferably in retail or FCMG companies).
• Advanced Excel-based financial modeling proficiency and strong analytical skills.
• An understanding of basic accounting and financial reporting concepts.
• Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines.
• Strong critical thinking and problem-solving abilities.
• Excellent customer service and communication skills.
• Comfortable presenting ideas and scenarios to senior and executive leadership.
• Highly organized with exceptional attention to detail.
• Intellectual curiosity and a positive attitude.
• Proactive, strong personality, leadership and pressure resistant.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research, Market Research, Excel, English

ประเภทงาน:

งานประจำ

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Service resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.
• ABOUT YOU.
• Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you re always looking for what s next.
• University degree in Business, Economics or related field; Marketing specialization is a plus.
• Passionate in market intelligence, research analysis or FMCG industry is an advantage.
• 2- 3 years of working experience in Market Research / FMCG industry.
• Excellent written and verbal communication; English proficiency is a must.
• Highly competent in MS Excel and PowerPoint (pivot tables, functions, charts).
• Aptitude for numbers and meticulous.
• Resourceful problem-solving and collaborative team player.
• Experience in solution and process automation by leveraging technology.
• Customer-oriented with good people skills; you will interact with a diverse group of clients.
• Able to prioritize a varied workload, to manage concurrent deadlines while maintaining accuracy.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ประเภทงาน:

งานประจำ

• Head of Section / Senior Officer / Officer - Investigation (Internal Affairs).
• Establish guidelines and processes for investigation and inquiry into financial crimes and fraud.
• Investigate, inquire, analyze, and summarize findings of fraudulent activities to determine the causes and origins.
• Examine and gather documentary evidence, facts, financial transaction records, and visual evidence related to financial crimes and fraud from the bank's work systems and relevant departments, including the acquisition of confidential information.
• Extend the scope of investigation to customer card and account transactions, merchant payments, or criminal groups to identify connections with other sources, aiming to reduce risk and prevent damage from criminal groups.
• Temporarily suspend card or account transactions to mitigate risks and damages to the bank or customers, in accordance with established criteria and the outcomes of investigations and inquiries.
• Summarize the findings of investigations, including causes, facts, the process of the actions, and individuals involved in the fraud.
• Present the summarized factual findings to the working committee for considering resolutions for customer losses in cases of external fraud, or to executives for determining resolutions for defrauded customers or affected parties.
• Collaborate with relevant departments within the bank, member banks in the Anti-Fraud and Examination Club (under the Thai Bankers' Association), Visa Risk Management, and the Royal Thai Police.
• Collect information on fraudulent activities and file complaints against perpetrators when the bank is the injured party, and/or act as the bank's authorized representative in filing criminal and related civil lawsuits against those who commit fraud against the bank.
• Coordinate the handover of documents, evidence, facts, financial transaction records, and visual evidence related to financial crimes and fraud to investigative police officers, or as requested by the Royal Thai Police, to provide information on the damages caused by perpetrators and collaborate with law enforcement to find ways to prosecute, prevent, and suppress financial fraud.
• Assist customers or affected third parties who have suffered damages, or relevant government agencies.
• Plan and provide training and knowledge on fraud risks, methods, trends, as well as prevention and control measures, to relevant departments to reduce/prevent future losses.
• Prepare investigation reports based on received notifications, detailing damages and the recovery of funds for the bank and customers, to present trends of groups or individuals likely to commit fraud against the bank, and submit monthly reports to internal work units for compiling the department's monthly summary report.
• Bachelor's degree or higher in Law, Legal Studies, or a related field.
• Experience in legal work, preparing case files for filing complaints, accusations, and lawsuits, or experience in court proceedings.
• Strong analytical, investigative, and fact-finding skills, as well as the ability to manage and retrieve information from databases and various documents.
• Proficiency in basic Microsoft Office programs such as Word, Excel, and PowerPoint.
• Ability to travel to work in other provinces.
• Ability to work on holidays/overtime during urgent situations.
• Strong management, analytical, and problem-solving skills for immediate issues.
• Good negotiation, communication, and interpersonal skills, with the ability to work effectively in a team.
• Proactive with a willingness to continuously learn and develop oneself.
• Good command of the English language.
• Skills and abilities related to interviewing witnesses according to the Royal Thai Police's regulations.
• Knowledge and understanding of internal branch banking systems and accounting systems.
• Familiarity with the banking business, various products, and services of the bank.
• (*Fresh graduates are welcome to apply.).
• You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.

ทักษะ:

Microsoft Office, Excel, Statistics, English

ประเภทงาน:

งานประจำ

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data.
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations.
• Review data for errors and inconsistencies.
• Use internal tools and data sources.
• Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners (CBPs') expectations.
• Interacts with client staff on routine issues.
• Independently discusses analysis design to best answer client questions with CBP/client.
• Discuss design and calculate the Quantified Business Opportunity.
• Drive time/cost-effectiveness on the project.
• Support meeting the COE objectives as a whole.
• Inspire peers and co-workers.
• Qualifications Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
• Bachelor s Degree from reputable Universities, min GPA 2.5.
• Fresh Graduate are welcome to apply.
• Strong business and financial acumen (including business environment and client) with excellent analytical skills.
• Understanding of growth and brand strategy.
• Strong communication skills & presentation skills, able to interpret numbers or data by storytelling techniques.
• Ability to work independently and comfortable working in a digitally enabled environment.
• Strong Organizational & interpersonal skills.
• Good client service skills and able to communicate and write effectively in English and Thai.
• Knowledge of Microsoft Office, especially PowerPoint and Excel is required.
• Retail data experience is a plus.
• Basic knowledge in statistics would be an added advantage.
• Additional InformationRemote-hybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Sales, Product Development, Procurement

ประเภทงาน:

งานประจำ

• Analyze market trends, consumer behavior, and competitor insights to develop proactive strategies for customer acquisition.
• Develop retention strategies and CRM programs to increase customer loyalty and lifetime value.
• Product Portfolio Strategy & Lifecycle Management.
• Define product strategies that align with market needs, and manage the full product lifecycle.
• Collaborate with product development and procurement teams to select high-potential items and enhance product value.
• Multi-Channel Sales & Distribution Management.
• Plan and manage both offline (physical stores) and online (e-Commerce) sales, including B2B channels.
• Explore and develop new sales opportunities via emerging platforms such as marketplaces, mobile apps, and franchising.
• Brand & Marketing Communications Management.
• Drive consistent brand communication across all platforms, aligned with brand positioning.
• Supervise advertising, public relations, digital marketing, and brand image campaigns.
• Team Development & Leadership.
• Structure and lead agile marketing and sales teams aligned with business goals.
• Foster team capability through continuous skill development, career path planning, and succession management.
• Strategic Partnership Development.
• Build partnerships with automotive brands, relevant product suppliers, insurers, and after-sales service providers to boost sales value.
• Negotiate commercial terms that benefit the organization and support long-term collaboration.
• Data Analytics & Performance Measurement.
• Oversee analytics of sales performance, campaign effectiveness, and customer behavior to support strategic planning.
• Prepare sales and marketing performance reports for executive management.
• Budget Control & Risk Management.
• Manage sales and marketing budgets efficiently within the defined framework.
• Anticipate market risks and proactively plan mitigation strategies.
• QualificationsBachelor s degree or higher in Marketing, Business Administration, or a related field.
• A Master s degree in Strategic Marketing, Brand Management, or Digital Business is a plus..
• Minimum 12 years of experience in senior marketing and sales roles.
• Proven track record in industries such as retail, automotive, spare parts, or related FMCG sectors.
• Strong leadership experience in managing large teams and driving omni-channel marketing initiatives.

ทักษะ:

Finance, Compliance, Legal, English

ประเภทงาน:

งานประจำ

• Tool Improvement: Drive tool enhancements by gathering business requirements, identifying feature improvements, designing functional solutions, and developing comprehensive test scenarios.
• Identify Process Improvements: Review existing Standard Operating Procedures (SOPs) and customer journeys to spot inefficiencies and customer pain points. Develop data-driven solutions to enhance customer outcomes and internal operations.
• Manage projects: Take ownership of end-to-end projects or multiple business processe ...
• Act as a Subject Matter Expert: Become an SME in internal procedure handling, providing consultancy to other teams on implementing new initiatives, and working with cross-functional teams to launch innovative solutions.
• Evaluate Feedback and Data: Analyze internal and external feedback to identify trends and opportunities for improvement. Be comfortable with numbers with ability to size impact of solutions and defining analysis structure.
• Align stakeholders: Ensure CEG readiness and align stakeholders to support Agoda's customer experience transformation by collaborating with various functions within Agoda (Product, Supply, Finance, Compliance, Legal, etc.).
• Identify and Solve Problems: Use data and collaboration to identify problems and opportunities, proposing project ideas and solutions to improve critical operational metrics.
• Drive continuous improvement: Oversee project progress, coordinate different workstreams + BAU processes, identify risks, troubleshoot issues, and propose mitigation plans. Evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
• Enhance Team Culture: Contribute positively to a culture of continuous improvement, teamwork, and enabling others' success.
• Proven experience in optimizing operating procedures and/or driving process improvement projects in large customer support operations or fast-paced environments.
• Excellent attention to detail, ability to independently review and map current state and future state processes in detail. Pro-actively identify solutions that are aligned with stakeholders and back up by relevant data points.
• Proficient in analyzing business challenges, considering trade-offs between different metrics/priorities, and communicating actionable recommendations to business leaders, adapting message to different stakeholders.
• A growth mindset and positive attitude: pro-active, hands-on, switched-on, detail-oriented, strong sense of ownership, data driven, experimentation oriented.
• Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
• Strong communication and presentation skills (English).
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint) and SQL.
• Exciting, high impact career opportunity with a major global OTA including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic and multinational Tech environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Power BI, Statistics, Data Analysis

ประเภทงาน:

งานประจำ

• Apply best practices in data visualization to create clear, concise, and impactful visuals. Optimize dashboard performance for speed and efficiency.
• Identifies and utilizes the customer data as an insight to provide executive summary report, including provide the analysis with the recommendation.
• Collaborate with commercial team to ensure that Power BI solutions meet their needs.
• Provide training and support to end-users on how to effectively utilize Power BI dashboards and reports.
• Manage and prepare ad hoc reports and analysis as required..
• Bachelor s / Master degree in Data Science, Mathematics, Statistics, Computer Science, Business Administration, Engineering, or other quantitative field.
• 6-7 years of relevant experience in a data analytics or power bi developer will be considered.
• Strong proficiency in Microsoft Power BI. Experience with data modeling, DAX (Data Analysis Expressions), and Power Query (M language).
• Solid understanding of data visualization principles and best practices.
• Strong communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
• Hands-on experience with databases such as SAP, SQL, and statistical tools such as R, Python.
• Self-driven individual with strong will to learn, tackle the unknowns and contribute to the team and organization.

ประเภทงาน:

งานประจำ

• ปฎิบัติงานยัง บริษัท Infinitas by Krungthai
• We seek a skilled Data Scientist to enhance banking through advanced analytics and machine learning. Main responsibility will be transformed complex data into actionable insights and models for risk management, fraud detection, and customer experience optimization. Collaborate with cross-functional teams to implement data-driven strategies that improve business performance and risk management.
• Data Analysis and Modeling
• Develop predictive models for risk assessment and market analysis.
• Design machine learning algorithms for classification, regression and fraud detection.
• Create automated systems for customer behavior analysis.
• Strategic Leadership
• Identify opportunities for data-driven solutions with stakeholders.
• Present analytical findings to executive management.
• Education and Experience
• Bachelor s Degree or higher in Computer Science, Statistics, Mathematics, Engineer or related field.
• Minimum 2 years of experience in financial data science.
• Technical Skills
• Proficiency in Python, and SQL.
• Strong data analysis skills.
• Solid understanding of statistical analysis and modeling techniques.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders.
• Domain Knowledge
• Understanding financial markets and banking operations.
• Financial modeling and quantitative analysis expertise.
• Understanding basic fraud detection and anomaly detection.
• You have read and reviewed Infinitas By Krungthai Company Limited's Privacy Policy at https://krungthai.com/Download/download/DownloadDownload_73Privacy_Policy_Infinitas.pdf. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.".

ทักษะ:

Data Analysis, ERP, SAP

ประเภทงาน:

งานประจำ

• 1) Strategic Development of Retail Order Lifecycle Management.
• Design and lead the strategic roadmap for transforming product order management using intelligent systems and next-gen technologies.
• Drive innovation in retail supply alignment by reimagining end-to-end experiences through a technology-first approach.
• Oversee and plan the product order management process for retail partners nationwide to ensure efficiency.
• Develop and execute strategies to enhance retail shop profiles, ensuring alignment with business goals and objectives.
• Utilize data analysis to improve the efficiency of retail partners and elevate customer satisfaction.
• Use strategic insights to elevate retail partner capabilities through data tools, customized solutions, and digital transformation planning.
• Technology and AI Integration.
• Identify and evaluate new technologies, particularly in AI, predictive analytics, and automation, for implementation within order management and retail partner systems.
• Lead cross-functional initiatives to pilot, scale, and institutionalize tech-driven enhancements that improve decision-making, forecasting, and partner enablement.
• Data-Driven Retail Business Architecture & Optimization Planning.
• Plan and develop system architecture based on internal and external data to enhance order product management efficiency, reduce lead times, and improve partner responsiveness.
• Design scalable and flexible business models and retail order systems to support growth and adaptability.
• Translate complex data into executive insights and formulate scalable strategies that drive business growth.
• Cross-Functional Coordination & Marketing Budget Integration.
• Manage the coordination and integration of budget plans across marketing, finance, and related teams to ensure alignment with business objectives and operational efficiency.
• Facilitate effective communication and collaboration between departments to streamline budget approval processes and support timely execution.
• Prepare detailed consolidated budget reports and performance summaries to track progress, highlight variances, and support informed decision-making for strategic planning..
• Bachelor s degree in Statistics, Business Administration, Retail Technology Project Planning, Business Integration or a related field.
• Minimum 5 years of experience in strategic roles within retail, business transformation, or technology innovation.
• Strong understanding of retail order lifecycle management and expertise in ERP systems, specifically SAP S4/HANA, with experience in business process optimization.
• Proven experience in leading digital transformation projects, including AI, automation, or data-driven solutions in a retail environment.
• Ability to adapt to changing business conditions and implement improvements.
• Strong project management, communication, and leadership capabilities..

ทักษะ:

Power BI

ประเภทงาน:

งานประจำ

• Project Portfolio Management: Oversee and track the execution of strategic projects across BIC and key business units, ensuring alignment with executive priorities.
• Executive Coordination: Engage with the top executives and other senior stakeholders as needed, preparing updates, key messages, and decision points while maintaining strict timelines and clarity.
• PMO + PM Hybrid Role: Take full ownership of project planning and execution tracking; support both the PMO governance function and project-level delivery, including mil ...
• Follow-Up and Accountability: Proactively follow up with internal teams (Analysts, BI Developers, Data Scientists, Data Engineers) and external departments (e.g., Commercial, Supply Chain, Operations, DC, Customer, etc.) as well as related stakeholders outside the team to ensure timely delivery.
• Cross-Functional Coordination: Act as a central coordination point between all involved parties - internal BIC teams, other corporate functions, and external partners - to drive alignment and follow-through.
• Meeting Management: Coordinate and facilitate cross-functional meetings, ensure pre-read readiness, document key discussions, and assign and monitor next steps.
• Presentation Development: Support the team in structuring and developing executive-level presentations and dashboards, ensuring they are clear, insightful, and professional.
• Urgent and Ad-Hoc Initiatives: Be available for last-minute requests and special assignments directly from senior executives, occasionally outside standard working hours.
• Process Improvement: Continuously evaluate and improve project tracking and governance frameworks to enhance visibility, accountability, and delivery speed.
• Stakeholder Engagement: Collaborate effectively with all levels of the organization, from analysts to senior directors and C-level leaders, including departments outside of BIC.
• Bachelor s degree in Business Administration, Project Management, or related field (Master s degree or PMP certification is a plus).
• 5+ years of experience in project or program management, preferably in retail, FMCG, or high-pressure corporate environments.
• Strong ability to drive cross-functional execution and follow-through.
• Exceptional communication and presentation skills; confident interacting with C-level executives.
• Detail-oriented with strong organizational and problem-solving skills.
• Familiarity with business intelligence, dashboard development, and KPIs is a plus.
• Experience in high dynamic environments with frequent changes in priorities.
• Strong proficiency in MS Office and project management tools (e.g., Smartsheet, Trello, Asana).
• Power BI development or familiarity is an advantage.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ประเภทงาน:

งานประจำ

• Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for o ...
• We are looking for people who can help us help our clients do cool stuff. Those things many masses call buzz words, until they tectonically shift their lives.
• At Accenture we aren t just talking about shaping the future, we are there, defining it. The Metaverse is here, and it has every C-Level executive scratching their heads on what to do with it. We are at the forefront with our clients, and we want you to join us there!.
• At Accenture we have been driving our client s agenda s and businesses around the areas of the Metaverse Continuum for years. Most notable, around themes such as digital assets, virtual worlds and digital twins.
• As a Metaverse (Senior) Manager, you will apply strategy development, value architecting and operating model design skills to make bold decisions on priority C-Suite issues at the intersection of business, technology, and operations such as metaverse. You are also expected to lead consulting engagements, thought leadership and project teams as well as play a key role in business development and metaverse community building activities.
• Shape and lead metaverse consulting thought leadership, engagements and project teams serving as a key interface and trusted advisor to our senior level clients.
• Engage with senior business leaders to define and shape what metaverse means for their business and where and how they should act.
• Lead workstreams as part of strategic transformation programs and be responsible for rigorous data driven insights, to identify and validate value creation opportunities for our clients.
• Work within project teams to ideate, develop and design compelling business strategies and transformation solutions around metaverse.
• Develop cohesive conclusions from detailed analysis and present innovative and action-oriented findings to our senior level clients- Coaching and mentoring junior members of the team with a people-first mindset.
• Drive Accenture metaverse community development activity to help us further expand our footprint in this exciting space.
• Elevate our brand and presence in the marketplace (e.g. conference participation, thought leadership, offering development, acquiring future talent etc.).
• Minimum of 3 years experience in at least one metaverse related domain (e.g. blockchain, token economies, digital assets, extended reality, digital communities etc.).
• A minimum of three years experience in B2C, retail, travel, or financial services sector(s).
• You understand the metaverse ecosystem and the different platforms within in it; you understand the role each has to play.
• 5+ years experience leveraging emerging technologies to design, strategize and/or large-scale transformations e.g., in a customer experience, product (design), delivery, strategy, management or similar role.
• Proven track record in client relationship development and stakeholder management.
• First class written and verbal communication skills; ability to articulate complex problems and solutions in a simple, logical and impactful manner.
• Exceptional analytical and problem-solving ability.
• Fluent business English required.
• Business fluency in Thai or Chinese is desired.
• Flexibility to accommodate client travel requirements.
• You are willing to work and relocate to Singapore, Bangkok or Kuala Lumpur.
• About Accenture.
• We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We re proud to be consistently recognized as one of the World s Best Workplaces .Join Accenture to work at the heart of change.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Enthusiastic, Work Well Under Pressure, English

ประเภทงาน:

งานประจำ

• Sales & Leadership Training Programs.
• CRM Solutions (implementation, configuration, training & support).
• Business Consulting Services & Assessment Tools.
• You ll be part of a dynamic team that values continuous learning, innovation, and a collaborative work environment.
• We are seeking a dynamic and enthusiastic Telemarketing Executive to join our growing team. You will play a key role in generating new leads and supporting the sales team through outbound calling, client follow-ups, and appointment setting.
• We welcome both full-time and part-time applicants, and are looking for someone who can start immediately.
• Make outbound calls to potential clients to introduce OPTIMA s services and generate new leads
• Schedule meetings or demo appointments for the sales team
• Maintain accurate records of customer interactions using our CRM system
• Conduct follow-up calls and nurture client relationships
• Collaborate with the marketing team for campaign follow-ups
• Provide feedback and insights on customer needs and market trends.
• Bachelor s degree in any field (Business, Communication, or Marketing is a plus).
• 1-2 years of experience in telemarketing, telesales, or customer service.
• Experience in a consulting or B2B environment is an advantage.
• Excellent communication skills in Thai (English proficiency is a plus).
• Confident phone manner and persuasive communication style.
• Familiarity with CRM tools (e.g., PipeDrive or similar platforms).
• Strong attention to detail and organizational skills.
• Self-motivated with a target-oriented mindset.
• Friendly, professional, and proactive attitude.
• Competitive base salary with performance-based incentives.
• Flexible working options (Full-time or Part-time).
• Immediate start opportunity.
• Structured training and onboarding.
• Opportunities to grow within the Sales & Digital Solutions team.
• Fun, energetic, and supportive work culture.
• Career development in a consulting and training environment.

ทักษะ:

Product Design, Adobe XD, Google Analytics

ประเภทงาน:

งานประจำ

• Lead the development of customer journey maps across web and mobile applications.
• Identify key touchpoints, pain points, and moments of truth in the digital journey.
• Collaborate with UX/UI teams to turn journey insights into design recommendations.
• Use data analytics, customer feedback, and behavior tracking to assess and enhance digital journeys.
• Design A/B tests and personalization strategies to improve conversion, retention, and satisfaction.
• Work with cross-functional teams including product managers, developers, marketers, and customer service to align on journey goals.
• Serve as the voice of the customer in all application-related initiatives.
• Define and maintain a roadmap for journey improvements across digital applications.
• Advocate for customer-centric thinking in application design and development.
• Deliver journey analytics dashboards and executive-level reporting.
• Bachelor s degree in Design, Business, Marketing, Psychology, or human-centered design.
• 6+ years of experience in customer experience, UX, product design, or digital journey management.
• Proven ability to lead customer journey mapping and service design workshops.
• Proficiency in tools like Figma, Miro, Adobe XD, or Journey Mapping software.
• Strong analytical skills with the ability to interpret customer behavior using tools like Google Analytics, Mixpanel, Hotjar, or other BI/data platforms.
• Experience in industries such as retail, financial services, telecommunications, or technology.
• Experience working with Agile/Scrum product teams.
• Excellent communication, facilitation, and storytelling skills.
• Customer-Centric & Strategic Thinking: Strong ability to design digital journeys that align with customer needs and business goals, using both qualitative insights and quantitative data.
• Cross-Functional Communication: Excellent interpersonal and facilitation skills to collaborate effectively with UX/UI, Product, Tech, and Marketing teams.
• Tool & Data Proficiency: Hands-on experience with journey mapping tools, analytics platforms (e.g., Google Analytics, Mixpanel), and design tools (e.g., Miro, Figma).

ทักษะ:

Sales, Cloud Computing, Negotiation

ประเภทงาน:

งานประจำ

• Drive new business opportunities by identifying and qualifying prospects' cloud transformation needs, focusing on understanding customer business challenges and growth objectives.
• Present cloud solutions and services to customers, effectively articulating business value propositions and building trusted relationships with key stakeholders.
• Develop compelling solution proposals and cost-benefit analyses, demonstrating how cloud solutions can solve business problems and deliver measurable ROI.
• Support the complete sales cycle from prospect qualification through deal closure, including solution scoping, pricing strategy, and commercial negotiations.
• Maintain practical knowledge of major cloud platforms (AWS, Azure, or GCP) to effectively discuss platform capabilities and match solutions to customer needs.
• Create and deliver engaging customer presentations and demonstrations that translate cloud capabilities into business outcomes.
• Collaborate with technical implementation teams to ensure proposed solutions are viable and can be delivered successfully.
• Keep up to date with cloud market trends, competitor offerings, and emerging cloud services to provide strategic guidance to customers.
• Develop and maintain relationships with cloud providers and internal teams to create effective solutions and ensure customer success.
• Basic understanding of cloud concepts (infrastructure, security, pricing models) to support solution discussions and address fundamental customer concerns.
• Minimum of 2 years of experience in a technical field or technical sale, with a focus on Cloud computing.
• A Cloud Computing and Cloud Security certifications such as AWS, Azure, and GCP will be given special consideration.
• Working knowledge of Landing Zone design principles.
• Strong communication and negotiation skills and strong understanding of multi-Cloud architecture and concepts.
• Solution Consultant (Technology Specialist/Enterprise Architect).
• Role & Responsibility.
• Own and Lead Cross-Architecture Solution Architecture and Consultative selling conversation.
• Establish Customer Future State Architecture Roadmap to meet growth target matching with customer business objective.
• To act as technology thought leadership to lead customer engagement and develop customer demand in expertise domain.
• Design, build and lead customer solution offerings mapping to customer business objective.
• Ability to understand, translate and commercially explain the differentiated benefits, based on a reasonably detailed knowledge of the technical advantages of a proposed solutions.
• Ability to integrate the new technologies eg. 5G, Cloud.to expand the business.
• Ability to multitask and ensure that all key priorities are delivered as per agreed timelines.
• Strong stakeholder engagement skills, and ability to interact at all levels across an organization.
• Excellent executive communication, with ability to present to CxOs and senior leadership Requirements.
• Collaborate with Sales/Presale, Own and provide the customer solution investment cost, technical solution architecture document to respond customer TOR/proposals.
• Co-Responsible in driving Enterprise Business Growth by xx % and target to increase yy win cross architecture deals.
• Deep understanding of cross-architecture solutions, particularly in emerging technologies like 5G, Cloud, and other relevant fields.
• Strong knowledge of designing, building, and leading customer solutions that align with business objectives and technology innovations.
• Ability to evaluate and integrate new technologies into existing architectures to expand business potential.
• Proven experience in consultative selling, particularly in technology and solution-focused sales, with a track record of leading customer conversations to determine business needs and technology fit.
• Excellent communication skills with a focus on translating complex technical details into business language that resonates with customers and stakeholders.
• Strong stakeholder management skills, including the ability to interact effectively with senior leadership and CxOs.
• Experience in developing and presenting future-state architecture roadmaps, aligned with customer growth targets and business objectives.
• Service Account Management.
• Role & Responsibility.
• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customer needed with in SLA.
• Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
• Coordinate with related team to set action plan and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Budgeting, Financial Analysis, Accounting, English

ประเภทงาน:

งานประจำ

• Prepare managerial reports to support executives & managers in decision making and driving business.
• Responsible for budgeting, forecasting, financial modelling, financial analysis and other financial reports.
• Monitor key business figures, identify key concerned activities which impact these figures, propose actions / solutions.
• Preparing standard and ad-hoc reports, and management commentaries.
• Qualification Bachelor degree or higher in Accounting / Finance / Economics / Statistics / MIS / MBA major in related fields.
• Minimum 2 years of relevant experience preferably with Asset Management. Audit / Managerial Accounting background is a plus.
• Strong analytical skills especially quantitative.
• Good command in English.
• Proficient in MS Excel (using formula), PowerPoint, Access, and Power BI.
• Ability to work well under pressure. Hands-on and proactive with people management and communication skills.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.