เงื่อนไขการค้นหา

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Purpose/Mission:
• Leads the HR & Administration team of adidas Thailand, with the primary objective of developing and implementing the Companys HR and other business strategies (such as recruitment and attraction, Compensation & Benefits, reward & recognition, performance management, D&T, talent development and employee communication & engagement strategies), so as to achieve the financial, non financial, people & organizational objectives of the company.
• Accountabilities:
• Primary
• Deliver targets as required in the following HR and adminstration facets:
• recruitment & attraction (deliver KPIs set)
• C&B (incl payroll management)
• reward & recognition, retention (contain staff turnover to be within target)
• perfomance management (deliver quality PEP process on time)
• D&T (focus, targeted & effective)
• talent management & development (deliver KPIs set)
• organizational design (deliver aligned business objectives with efficiency)
• manage overall employee relationship & internal communication (foster the right culture e.g. performance based, team based & drive and embrace changes; etc.)
• ensure compliance of HR and Administrative policies & procedures
• deliver employee engagement targets (deliver EES target)
• drive internal customer service culture & provide effective office administration (a supportive working environment)
• Lead as key point of contact between Sub and Area / Region on all HR & Administrative initiatives and programs. Implement / deliver initiatives, programs & KPIs developed by Area / Regional HR teams (such as Competency based total HR system recruitment, D&T; IPE/GSMS/title/JD/PEP/TBM/TLU alignment; targeted D&T program for M2 - & for key positions to bridge the gaps in business objectives delivery; etc.) . Report and track progress in a timely and accurate manner.
• Advise and educate line managers on HR issues, developing their HR management abilities, and providing quality HR services to departments. Foster the right culture and company values at all times. Be the eyes and ears of the AGM & HODs on all important people related matters. As part of the leadership team in aSIN, be the consultant in all people related issues and particpate actively in developing and implementing business strategies and objectives.
• Communicate internally to all staff (inl retail & warehouse staff) on staff activities, people movements, key brand/ business initiatives and relevant market and industry information. Enhance loyalty, engagement and overall team effectiveness to/of the company.
• Secondary
• Plan, coordinate and/or conduct D&T for staff and ensure alignment to area/regional training guidelines. D&T programs cover aRU, Sales Academy, Product Academy, other managerial training, Fit for today, Fit for tomorrow, AMT, EDP, MDP, etc.)
• Manage office administration to ensure operational efficiency and foster supportive working environment in the office facility and HR administration e.g. payroll, personnel files, letters; etc.
• Provide adidas management team will relevant HR related informations. Produce all necessary HR reports and KPI tracking in an accurate and timely manner. Recommend appropriate action plan to improve HR KPIs.
• Group Competencies:
• Manage Business, Processes and Projects
• Provide Framework for Performance
• Influence Others
• Result Orientation
• Manage and develop people
• Functional Competencies:
• Planning and Organizing
• Business Acumen
• Project Management Skills
• Communicate with Others
• Personal Impact
• #LI-SB
• #LI-LC

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Human Resource Management, Human Resources Development

ประเภทงาน:

งานประจำ

เงินเดือน:

฿110,000+

• Promotes and implements human resource values by planning and managing human resources programs; directing staff.
• Job Duties:
• Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
• Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.
• Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
• Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.
• Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.
• Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
• Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Human Resource Management, Recruitment, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Handling a full spectrum of Human Resources including recruitment, welfare and benefits management, performance management, learning and development, and employee relations.
• Perform in the recruitment process and participate in interviewing and selecting candidates in the position of PC (Product Consultant) at all stores and other positions as required.
• Design the training need survey and arrange the proper training to each department.
• Monitors and improve the performance of training (In-House, Public) to ensure the employee will be developed to support the company growth.
• Provide guideline, consultation for employees to ensure the HR good practice.
• Develop and maintain HR data bases, software system, (Time attendance, leave, personnel data, etc).
• Provide administration support, prepare required documents to employees.
• Other duties as assigned.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Human Resource Management, Human Resources Development, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Human Resources - Compensation & Benefits ดูแลค่าตอบแทนและสวัสดิการของพนักงาน.
• ถ้าหากคุณ.ไม่อยากทำงานภายใต้กรอบเดิมๆ ? ชอบสร้างสรรค์ และ เรียนรู้สิ่งใหม่อยู่เสมอ ?.
• เราให้คุณ.ใช้ความคิดในการทำงานได้อย่างอิสระ ส่งเสริมการเรียนรู้ในสิ่งใหม่ๆ เพื่อพัฒนาตนเองและองค์กร หากคุณมองหาบริษัทเช่นนี้ มาร่วมงานกับเราที่ ฟรีวิลล์ โซลูชั่นส์ กันเถอะ.
• การจ่ายค่าตอบแทน เช่น เงินเดือน, ค่าล่วงเวลา และ ค่าตอบแทน.
• จัดทำและปรับปรุง ข้อมูลพนักงานในระบบต่างๆ เช่น ไฟล์ Excel, PeopleSoft.
• เอกสารงานทรัพยากรบุคคล เช่น สัญญาจ้างงาน, หนังสือรับรองฯ.
• สร้างสรรค์ และ พัฒนาระบบการทำงานให้มีประสิทธิภาพ สอดคล้องกับยุค 4.0.
• จบการศึกษาระดับปริญญาตรี ไม่จำกัดสาขา.
• มีประสบการณ์ ทำงานไม่น้อยกว่า 1 ปี.
• มีคุณธรรม จริยธรรม และ ยึดมั่นในความถูกต้อง.
• ละเอียดรอบคอบ ไหวพริบเป็นเลิศ ปัญหาเฉพาะแก้ไขได้ดี.
• สามารถใช้โปรแกรม Microsoft Office เช่น Word, Excel, Power Point ในระดับดี.
• กระตือรือร้น รักการเรียนรู้ และ ริเริ่มสิ่งใหม่ได้.
• มีมนุษยสัมพันธ์ และ เข้าใจการทำงานเป็นทีมได้ดี.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Human Resource Management, Human Resources Development, Recruitment, English

ประเภทงาน:

งานประจำ

• Job Summary.
• Create and maintain filing systems. Create and type office correspondence using a computer.
• Distribute and route mail.
• Order and track Human Resources office supplies and forms.
• Answer phone calls and record messages.
• Create new employee personnel file.
• Assist walk-in candidates with application procedures.
• Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Maintain confidentiality and security of employee and property records, files, and information.
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Report accidents, injuries, and unsafe work conditions to manager.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, Human Resource Management, Payroll

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• ภาพรวมของตำแหน่งงาน.
• ผู้จัดการด้านทรัพยากรมนุษย์ของบริษัท เอ็ม อี โอ จิวเวลรี่ จำกัด นั้นต้องมีวิสัยทัศน์และความสามารถในการวางแผนทรัพยากรบุคคล จัดการ ประเมินประสิทธิภาพการทำงานของพนักงาน พัฒนาทักษะ (training) และ ควบคุมหาสรรหาบุคคลที่มีความสามารถเฉพาะด้านในส่วนสำคัญ ไม่ว่าจะเป็นพนักงานติดต่อต่างประเทศ ไปจนถึงช่างฝีมือเครื่องประดับ ซึ่งทั้งหมดนี้จำเป็นต้องเรียนรู้เกี่ยวกับระบบจิวเวลรี่ได้อย่างรวดเร็ว และประสานงานกับผู้เชี่ยวชาญในแต่ละแผนกได้อย่างใกล้ชิด.
• ดูแลงานด้านค่าจ้างและเงินเดือน บริหารงานค่าตอบแทนของพนักงาน และตรวจสอบการจัดทำเงินเดือนและประกันสังคม รวมทั้งรับผิดชอบดูแลจัดเก็บข้อมูลที่เกี่ยวข้องกับกระบวนการจ่ายเงินเดือน.
• ประสานงานกับแผนกบัญชี เพื่อเอาข้อมูลประสิทธิภาพของพนักงานมาคำนวณรายได้ในแต่ละเดือน และ ผลตอบแทน (bonus) ให้เหมาะสมกับความสามารถของพนักงาน.
• ปฏิบัติหน้าที่อื่นๆ ตามที่ผู้บริหารมอบหมาย.
• ควบคุมดูแลงานด้านการสรรหาว่าจ้าง และคัดเลือกบุคคลากร รวมทั้งเพิ่มช่องทางการสรรหาบุคคล.
• กำกับดูแลข้อบังคับในการทำงานให้เป็นไปตามนโยบายบริษัท รวมทั้งให้คำปรึกษาด้านกฎหมายแรงงานและกฎระเบียบบริษัท.
• รวบรวมและวิเคราะห์ข้อมูล Job Description เพื่อใช้ในการจำแนกงาน และวิเคราะห์จำแนก Jobs Level ให้เหมาะสม.
• ดูแลงานเอกสารพนักงานต่างด้าว.
• มีวิสัยทัศน์และมุมมองในการพัฒนาระบบการจัดการทรัพยากรบุคคลของบริษัทขนาดกลาง.
• สามารถพัฒนาระบบการประเมินประสิทธิภาพของพนักงานโดยเฉพาะช่างฝีมือได้อย่างชัดเจน.
• มีความสามารถและความมุ่งมั่นในการช่วยบริษัทพัฒนาระบบ และเปลี่ยนแปลงมาตราฐานของบริษัท.
• วางแผนและจัดการรูปแบบ วิธีการ และตัวชี้วัดผลงาน สำหรับบุคลากรภายในบริษัท.
• ทำงานร่วมกับฝ่ายผลิต เพื่อร่วมกันหารือวิธีการในการพัฒนาทักษะของพนักงานช่างฝีมืออย่างเป็นแบบแผน.
• บริหารพนักงาน HR คนอื่นที่อยู่ในสายงาน และสรรหาทรัพยากรบุคคล.
• ควบคุมดูแลและรับผิดชอบงานด้านกิจกรรมต่างๆ ของบริษัท.
• รับนโยบายจากผู้บริหาร.
• เพศหญิง อายุ 30 - 40 ปี.
• วุฒิการศึกษาปริญญาตรีขึ้นไป ในสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านเงินเดือน/สวัสดิการ, payroll และเคยมีประสบการณ์การทำงานด้านทรัพยากรบุคคลมา 5 ปี ขึ้นไป.
• สามารถประสานงานกับแผนกบัญชีในด้านการคิดเงินเดือนและค่าตอบแทน.
• มีความรู้เกี่ยวกับระบบและกระบวนการทำเงินเดือน การคำนวณค่าตอบแทนและภาษี กฎหมายแรงงาน/กฏหมายแรงงานต่างด้าว.
• วางแผนพัฒนาทักษะพนักงานในแต่ละแผนก.
• สามารถใช้โปรแกรม MS Office โดยเฉพาะ MS Excel ได้เป็นอย่างดี.
• มีความสามารถในการทำงานเป็นทีม และประสานงานร่วมกับผู้อื่นได้ดี.
• ทำงานสัปดาห์ละ 6 วัน จันทร์-เสาร์ และสามารถทำงานล่วงเวลาได้.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Payroll, Customer Relationship Management (CRM), Microsoft Office, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Duties:
• Provide a wide range of administrative support to the Bangkok Team.
• Oversee office expenses and budget.
• Supply excellent document and oral translation.
• Organize team meetings, including logistics, attendees, materials and communication.
• Maintain professional relationships with all supporting functions.
• Develop and manage relationships with partners and vendors.
• Maintain physical and digital personnel records like employment contracts and Leave requests.
• Update internal databases with new hire information.
• Create and distribute guidelines and FAQ documents about company policies.
• Handle Payroll.
• Manage recruitment so as to scale to the dynamic demands of our growing company.
• Prepare reports and presentations on HR-related metrics.
• Develop training and onboarding material.
• Respond to employees questions about benefits.
• Passionately drive results by thinking and acting quickly to ensure the long-term best interest of company objectives.
• Stay connected to the competitive landscape, including trends in tech recruiting and compensation.
• Other ad hoc works assigned.
• Bachelor degree or above.
• At least 3 years of related working experience with proven Admin & HR ability.
• Experience in designing, assessing, deploying and optimizing talent campaigns and initiatives.
• Experience in defining and presenting recruiting and pipeline metrics and data.
• Familiar with Thailand labor law and other related policies.
• Proficient in MS-office.
• Good communication and interpersonal skills.
• Fluent in both written and spoken English and Thai.
• Good at building relationships, problem solving and multi-tasking.
• With positive and can do attitude.
• If you are interested in joining our team, please send your resume with current and expected salary to [email protected]
• Please feel free to visit our website at www.up-co.vn (UP International Website is being developed and will be launched by July 2019).

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), Management, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
• CANDIDATE PROFILE Education and Experience.
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
• OR.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
• CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Sends copy of MOD report to all departments on a daily basis.
• Strives to improve service performance.
• Ensures compliance with all policies, standards and procedures.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Supporting Profitability Goals.
• Understands and complies with loss prevention policies and procedures.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Managing the Guest Experience.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Empowers employees to provide excellent customer service.
• Provides immediate assistance to guests as requested.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Ensures employees understand customer service expectations and parameters.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Records guest issues in the guest response tracking system.
• Assisting Human Resources Activities.
• Participates as needed in the investigation of employee and guest accidents.
• Observes service behaviors of employees and providing feedback to individuals.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures employees are cross-trained to support successfully daily operations.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Management, Excel, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Guests and businesses that experiencing REDD come in all walks of life and in all shapes and sizes. Your knowledge of REDD combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide REDD-caliber customer service, products research and analysis. You anticipate how decisions are made, persistently explore and uncover the needs of REDD's customers and understand how our range of product offerings can satisfy our customers.
• The Chief of REDD represents the first point of contact with guests and handles all stages of a guest's requirements which involves registering/booking guests in and out of their rooms, while accommodating any special requests. The Chief of REDD supervises REDD operations in accordance with established guest service, quality and sustainability standards as well as tries to upsell guest storage rooms, by sharing available alternatives and options.
• Potential Career Path
• Supervisor - Assistant Manager - Manager - Assistant General Manager.
• Competitive Remuneration Package We offer our precious employee a competitive salary, compensation and benefits, Vacation Day-off, Daily work asset package (Ultrabook, Phone, Car), Social security, Provident fund, Incentive bonus, Health check-ups (Annual) Health Insurance, Many more efficient human resource plans to develop your career path, International standard tools (SAP, Office 365, g-suite, ProofHub), workflow and workplace.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with our REDD brand and standards and consistent with POEM core values.
• Greet guests immediately upon arrival; register and assign guests to storage rooms.
• Handle point of sell (POS), compute bills, collect payments, handle cash, and make change for guests.
• Close out guest accounts at time of check out by investigating the storage room. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
• Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
• Ensure property entrance, reception and other public areas are properly maintained in regard to cleanliness and appearance.
• Practice safe work habits, wear protective safety equipment and follow POEM standards.
• Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
• Work toward increasing guest satisfaction.
• Participate in activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stores.
• Perform REDD bookkeeping activities such as daily balancing accounts and conducting audits.
• Perform other duties as requested by management.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• EDUCATION and EXPERIENCE.
• Bachelor's degree with 1 - 2 years of front desk agent or commercial real estate sales experience.
• COMMUNICATION SKILLS.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• REASONING ABILITY.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
• OTHER SKILLS and ABILITIES.
• Good communication in English (spoken and written).
• Willingness to occasionally participate in networking, business and social events outside of regular working hours.
• Good presentation skill, professional, positive and proactive at all times.
• Computer literate (Microsoft Word, Excel, and PowerPoint).
• Expected competencies.
• Proficient level of communication in both Thai and English (speaking and writing).
• Possess achievement motivating.
• High in self-efficacy.
• Good at negotiability, conformity and compromising.
• Good presentation skill, professional, positive and proactive always.
• Being optimistic learner and rational judgment and decision making.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Event Planning, Management, English

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high-level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
• CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1-year experience in the event management or related professional area required.
• CORE WORK ACTIVITIES.
• Managing Event Logistics and Operations.
• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design. Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
• Ensuring and Providing Exceptional Customer Service.
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Empowers employees to provide excellent customer service.
• Sets a positive example for guest relations.
• Coordinates and communicates event details both verbally and in writing to the customer and property operations.
• Makes presence known to the customer at all times during this process.
• Oversees his/her customer experiences from file turnover through the post-eventphase until turnover back to sales.
• Follows up with customer post-event.
• Responds to and handles guest problems and complaints.
• Uses personal judgment and expertise to enhance the customer experience.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Works to continually improve customer service by integrating obtained feedback and - personal judgment into action plans.
• Emphasizes guest satisfaction during all departmental meetings and focuses on - continuous improvement.
• Interacts with guests to obtain feedback on product quality and service levels.
• Ensures hourly employees understand expectations and parameters for event activities.
• Leading Event Management Teams.
• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
• Supporting and Coordinating with the Sales and Marketing Function.
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audiovisual) for his/her groups.
• Conducting Human Resources Activities.
• Reviews comment cards and guest satisfaction results with employees.
• Observes service behaviors of employees and provides feedback to individuals and/or managers.
• Assists in the development and implementation of corrective action plans.
• Take the initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
• Works with the property staff and customers to address operational challenges associated with his/her group.
• Performs other duties as assigned to meet business needs.
• MANAGEMENT COMPETENCIES.
• Leadership.
• Adaptability- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Managing Execution.
• Building and Contributing to Teams- Actively participates as a member of a team to move the team toward the completion of goals.
• Driving for Results- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
• Building Relationships.
• Coworker Relationships- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Generating Talent and Organizational Capability.
• Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen the skills and abilities needed to accomplish work objectives.
• Learning and Applying Professional Expertise.
• Applied Learning - Seeks and makes the most of learning opportunities to improve the performance of self and/or others.
• Business Acumen- Understands and utilizes business information to manage everyday operations.
• Technical Acumen- Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
• Event Planning- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
• Event Services- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
• Basic Competencies- Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning- Demonstrates the ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension- Demonstrates the ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates an understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Management, Negotiation, English, Thai

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Job Duties:
• Accountable for financial Profit & Loss and operational performance.
• Direct the operations to maximize performance, profitability and return on investment by creating a positive and productive work environment.
• Maintain appropriate relations with our business partners and stakeholders.
• Direct the team for continuous improvement of the effectiveness and efficiency of the products and services.
• Sales.
• Build up and lead the Sales Team.
• Develop and implement effective sales strategies and goals in Bangkok in order to meet and exceed revenue targets. Build up and lead the sales team and manage sales activities to maximize revenue potential.
• Build and maintain good relationship with existing key accounts by identifying and capturing those that offer revenue growth.
• Provide innovative, scalable solutions to drive business objectives of building community in a new market.
• Establish and adjust selling prices by monitoring costs, competitors, supply and demand.
• Marketing.
• Build up and lead the Marketing Team.
• Plan, implement and track marketing activities. Allocate resources, assess impact, and have primary accountability for driving marketing efforts.
• Create and shape, manage field marketing and media opportunities, steward UP s brand while navigating these opportunities.
• Contribute to business development effort where marketing and communication skills are called for.
• Nurture and enhance UP s brand awareness by setting marketing strategy and plan in collaboration with location leadership and business development effort.
• Human Resources.
• Build up and lead the Human Resources Team.
• Provide strategic HR leadership/ partnership and ensuring achievement of business strategies and objectives.
• Ensure compliance within the internal company policies and procedures and supervises adherence to the external laws in the organization.
• Partner and bring in resources from the COE to implement HR solutions that meet the distinctive challenges and needs of the business.
• Conduct performance review and drive talent management to build high performance team to support business expansion and successfully planning.
• Finance.
• Build up and lead the Finance Team.
• Provide overall management of the accounting records and financial reports, ensuring compliance with company, owners, statutory and fiscal requirements and timetables.
• Ensure legal and tax compliance and that adequate insurance cover is maintained.
• Ensure that adequate purchasing policies and procedures are in operation so that purchases of goods and services are made in the most cost-effective manner.
• Support the implementation of financial systems in the company, particularly those that have an impact on the way the finance department works.
• Benchmark costs against other companies. Identify cost reduction opportunities.
• Operations.
• Build up and lead the Operations Team.
• Manage multiple projects while developing and preserving the relationships with clients, partners, and vendors.
• In the case of new UP location openings, to assist in the coordination of pre-opening, organization of task force and management of technical training.
• Demonstrates effective communication in order to ensure the satisfaction of the brand s target clients.
• Identify potential risks and anticipate points of resistance in developing specific plans to mitigate or address the concerns.
• Analyze service issues and identify trends.
• Community.
• Build up and lead the Community Teams per location.
• Lead the efforts to build, support and maintain a collaborative community by facilitating the development of strong and productive connections between members to create member-to-member business interactions.
• Develop community initiatives designed to create business and social connections between members.
• Actively pursue and bring in events that can benefit our community and members, and to manage the event process to ensure all member or non-member events are organized to the company standard.
• Other ad hoc works assigned.
• Bachelor/Master's Degree in Sales & Marketing, Business Administration or related field.
• Minimum of 10 years of relevant business experience.
• Minimum of 5 years of recent experience in a mid to large size property as General Manager, Assistant GM, Senior Manager or Operations Manager. Preference will be given to candidates with Hospitality background.
• A natural leader that can motivate, nurture, coach and upskill their team to constantly strive to reach their highest potential and to meet company goals through collaboration, innovation and problem-solving.
• Able to travel internationally.
• Able to work in a dynamic environment and be adaptable to change.
• A successful negotiator with excellent written and verbal communication skills.
• Strategic thinking and creative problem-solving mindset.
• Strong business development capability and results are driven.
• Excellent verbal and written skills of English and Thai.
• If you are interested in joining our team, please send your resume with current and expected salary to [email protected]
• Please feel free to visit our website at www.up-co.vn (UP International Website is being developed and will be launched by July 2019).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Own Transportation and Driving Licence, Microsoft Office, Sales

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้, มีค่าคอมมิชชั่น

• Position: Sales Executive (Southern Area).
• Report to: Chanel Sales Manager.
• Department: Channel Sales - Province Department.
• Regularly visit customers / System integrator / Dealer to strengthen a relationship.
• Coordinate with presales regarding customization.
• Coordinate with Product Marketing team regarding set special price offer to the tender project.
• Edit or writeTOR to get spec-in (tender project).
• Prepare Monthly Forecast Report and Project Control Sheet.
• Male or Female, Thai Nationality, Age at least 25 years old.
• Bachelor s Degree or higher in Business Administration, Computer Science or related field.
• At least 2-3 years of working experience in project sales management or channels sales.
• Able to travel domestic and international.
• Have an own car and driver license.
• Workplace: Southern Area (14 Provinces).
• Able to work in Head Office at Bangkok one week per month (the company will provide accommodation).
• Working Hour: 8:30 - 17.30 (Mon - Fri).
• Successful candidates will be given an attractive remuneration package and career opportunities.
• Please send your complete resume, stating expected salary and one recent photo by clicking apply.
• Human Resources Department
• EPSON (Thailand) Co., Ltd.
• 42nd Floor, Empire Tower, 1 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120.