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Skills:

Market Research

Job type:

Full-time

As a Research Executive, you will be an integral part of our dynamic Customer Experience (CX) research team, providing essential support to research projects and gaining valuable hands-on experience in market research methodologies. You will be involved in all stages of the research process, from data collection and analysis to report preparation and client presentations. This is an excellent opportunity to build a strong foundation in market research, develop your analytical skills, and contribute to delivering impactful insights to our clients.

Experience:

No experience required

Skills:

Fast Learner, High Responsibilities, Problem Solving

Job type:

Full-time

• รับผิดชอบงานสำรวจและตรวจสอบความเสียหายที่ได้รับมอบหมายจากบริษัทประกันภัยหรือลูกค้า
• ลงพื้นที่ตรวจสอบสถานที่เกิดเหตุ เพื่อสำรวจสภาพความเสียหาย เก็บข้อมูล ถ่ายภาพ และรวบรวมหลักฐานที่เกี่ยวข้อง
• ตรวจสอบข้อเท็จจริง สาเหตุของความเสียหาย และรายละเอียดของเหตุการณ์ เพื่อประกอบการพิจารณาสินไหมทดแทน
• วิเคราะห์และประเมินขอบเขต รวมถึงมูลค่าความเสียหายเบื้องต้นตามข้อมูลและหลักฐานที่ได้รับ
• ตรวจสอบรายละเอียดกรมธรรม์และเงื่อนไขความคุ้มครองที่เกี่ยวข้องกับความเสียหาย
• ติดต่อและประสานงานกับบริษัทประกันภัย ผู้เอาประกันภัย ผู้เสียหาย ผู้รับเหมา และหน่วยงานหรือบุคคลที่เกี่ยวข้อง
• จัดทำรายงานการสำรวจความเสียหาย (Loss Survey / Loss Adjusting Report) พร้อมเอกสารและหลักฐานประกอบ เพื่อเสนอแก่บริษัทประกันภัยหรือลูกค้า
• ติดตามข้อมูลและเอกสารเพิ่มเติมของแต่ละเคสให้ครบถ้วน รวมถึงติดตามความคืบหน้าของงานจนสามารถสรุปและปิดเคสได้
• ปฏิบัติงานอื่น ๆ ที่เกี่ยวข้องกับงานสำรวจและประเมินความเสียหายตามที่.
• สัญชาติไทย
• สำเร็จการศึกษาระดับ ปวช. ปวส. หรือปริญญาตรี สาขาวิศวกรรมศาสตร์ทุกสาขา สถาปัตยกรรมศาสตร์ หรือสาขาอื่นที่เกี่ยวข้องกับธุรกิจประกันภัย
• หากมีประสบการณ์ด้านการสำรวจหรือประเมินความเสียหายในธุรกิจประกันวินาศภัย บริษัทประกันภัย บริษัทสำรวจภัย หรือนายหน้าประกันภัย จะได้รับการพิจารณาเป็นพิเศษ
• ไม่มีประวัติอาชญากรรมและประวัติเกี่ยวข้องกับการใช้สารเสพติด
• มีทักษะการใช้คอมพิวเตอร์ในระดับดี สามารถใช้งาน Microsoft Office อีเมล และอินเทอร์เน็ตได้
• สามารถปฏิบัติงานนอกสถานที่และเดินทางไปต่างจังหวัดตามที่ได้รับมอบหมาย
• มีใบอนุญาตขับขี่รถจักรยานยนต์และรถยนต์
• หากมีรถยนต์ส่วนตัวสำหรับใช้ปฏิบัติงาน จะได้รับการพิจารณาเป็นพิเศษ
• สามารถเดินทางโดยเครื่องบินเพื่อปฏิบัติงานต่างจังหวัดได้
• มีสุขภาพแข็งแรงและเหมาะสมกับลักษณะงาน.

Skills:

Microsoft Office, Recruitment, Salesforce, Power BI, Customer Relationship Management (CRM)

Job type:

Full-time

• Responsible for the centralization, registration and quality check of all contractual documents prior to implementation and billing.
• Engage clients to request contract signature and respond to questions and resolve issues.
• Responsible for registering incoming documents and coordinating the legal validation and Amadeus signature.
• Update and maintain the database of contracted and implemented products per customer.
• Escalate term request, objection or failure to renew to Sales for action and reminders.
• Relationship Management.
• Partnership with Sales as part of account team to support customers on renewal activities.
• Work with Sales to promote adoption and usage, helping with daily customer requests and issues with internal teams.
• Maintain Salesforce accuracy and tracking for all activities.
• Help with analysis of renewals for Sales leaders with coordination across teams.
• Ensure timely and accurate CRM accounts management, quality of content, report preparation by the team.
• Monitor effectiveness of training / adoption activities carried out by team for commercial teams.
• Oversee, monitor, report and follow up on interfacing to other systems and tools (PowerBI, Salesforce) to ensure timely resolution / escalation.
• Ensure all the material and documentation needed to be compliant with the sales process is available.
• University degree in business or any related subjects.
• 2-5 years sales/customer support, systems savvy, Microsoft office. Can manage projects, well organized, good written and communication skills, detailed oriented and some financial skills. The ability to solve problem.
• Understanding of Hospitality industry is a plus.
• Additional language is a plus.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
• Be aware of recruitment scams.
• Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

Skills:

Data Analysis, Procurement, Accounting, Purchasing, English

Job type:

Full-time

• Update and calculate intercompany pricing value in excel file by daily.
• Check & accurate intercompany pricing value in ERP (Oracle) and organized accounting records and documentation. (Compare data between ERP with Sale force system).
• Corporate with Shipping team to ensure completed IC invoicing transactions.
• Prepare monthly statements, debit/credit note summaries, coordinate with intercompany group (APAC) India, Australia, China etc.
• Assist in monthly closing activities and account reconciliation.
• Support the Accounting team with other accounting tasks and assignments.
• Ensure that all accounting activities comply with company policies and relevant accounting standards.
• Bachelor's degree in Accounting, Finance, or a related field.
• Fresh graduates are welcome to apply.
• Very good command of English.
• Strong proficiency in Microsoft Excel, especially formulas and functions such as VLOOKUP/XLOOKUP, IF, SUMIF/SUMIFS, PivotTables, and other data analysis functions.
• Strong understanding of Purchasing, Procurement, Documentation, Raw Material flow and production cost's structure.
• Ability to communicate effectively with overseas customers, and business partners.
• Fast learning and logical thinking skills.
• Able to work under pressure and time frame and collaboratively as part of a team.
• Strong analytical and problem-solving skills. Good attention to detail and accuracy.
• Responsible, well-organized, good communication and interpersonal skills.
• Location: Panthong, Chon Buri.

Skills:

Project Management, Problem Solving, Negotiation, Leadership Skill

Job type:

Full-time

• Team Leadership: Lead and manage the Level 1 customer support team, providing guidance, support, and development opportunities to team members. Ensure team members are motivated and engaged to deliver high-quality service. Ensure that customer inquires and issues are resolved promptly and accurately, meeting or exceeding SLAs and performance metrics. Monitor and Analyse performance indicators such as resolution times and deflection rate.
• Process Improvement: Identify areas for improvement in customer support processes an ...
• Collaboration: Work closely with other departments, including R&D, Product, and Technical Operations, to ensure seamless support for all products and services. Foster a collaborative environment to address customer issues effectively.
• Customer Satisfaction: Monitor and analyze customer feedback and satisfaction metrics, implementing strategies to improve customer experience. Ensure high levels of customer satisfaction and loyalty.
• Reporting: Develop and maintain a portfolio of metrics to assess team performance and provide regular reports to senior management. Ensure transparency and accountability in reporting.
• Budget Management: Manage the budget for the Level 1 customer support team, optimizing costs while maintaining high-quality service delivery.
• Talent Management: Recruit, onboard, develop and retain team members with the required skills and talent to perform optimally. Develop and execute plans to continually develop skills and retain staff through career pathing and personal growth.
• Lead the Amadeus Hospitality function within the Manila office focusing on employee engagement, collaboration with other functional leaders and development of a team culture in the office.
• A degree in business administration, operations management, engineering, IT or a related field. MBA preferred.
• Significant experience (10+ years) in operations management, specifically in support and service functions.
• Experience in qualifying, troubleshooting, and resolving technical problems.
• Strong negotiation and arbitration skills.
• Solid communication skills to articulate strategy, issues, actions, and solutions between Amadeus Hospitality and its customers.
• Excellent problem-solving and resolution skills.
• Project management skills with experience in organizing, prioritizing, and facilitating complex work plans.
• Familiarity with Microsoft operating system environments and open-source platforms.
• Experience working in a Hospitality technology field or industry is an advantage.
• Business Understanding.
• Good understanding of industry drivers, uses financial indicators in decision-making processes.
• Manages the customer relationship ensuring quality services are provided.
• Continuously improving service delivery processes to enhance efficiency and effectiveness.
• Understands and transmits the need for change, supporting and motivating others to initiate.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Skills:

Business Development, Project Management, Digital Marketing, Microsoft Office, Social media

Job type:

Full-time

• Campaign Planning & Setup.
• Collaborate with suppliers to understand campaign objectives, business priorities, target audiences, and growth opportunities.
• Recommend media channels and targeting strategies using NIQ Segmentation Studio.
• Develop campaign briefs, timelines, budgets, and cost estimates based on the retail client's rate card.
• Advise suppliers on the most effective media mix to achieve campaign goals and maximize ROI.
• Identify opportunities to expand campaign scope and increase supplier engagement.
• Media Strategy & Optimization.
• SMS.
• EDM.
• Push Notifications.
• Social Media.
• Other relevant retail media channels.
• Monitor campaign performance, analyze results, and recommend optimization actions.
• Ensure all campaigns align with supplier business objectives and performance targets.
• Client Management & Commercial Growth.
• Serve as a trusted advisor to suppliers and provide strategic media recommendations.
• Build strong relationships with suppliers and key stakeholders.
• Conduct campaign performance reviews and business discussions with clients.
• Demonstrate clear business value and ROI to encourage repeat investment.
• Identify cross-sell, upsell, and campaign expansion opportunities.
• Prepare and present media proposals that support supplier business growth.
• Support commercial discussions and campaign pitches when required.
• Partner with internal sales and account teams to drive revenue growth and client retention.
• Execution & Coordination.
• Liaise with the retail client's Marketing team for campaign setup, approvals, and execution.
• Oversee creative assets and ensure compliance with retail client artwork guidelines.
• Manage campaign go-live activities and troubleshoot operational issues.
• Performance Reporting & Insights.
• Prepare pre-campaign opportunity assessments and recommendations.
• Develop post-campaign performance reports and evaluation summaries.
• Analyze campaign effectiveness and extract actionable insights.
• Present campaign results and strategic recommendations to suppliers.
• Use insights to identify future campaign opportunities and drive repeat business.
• Maintain accurate campaign documentation, project records, and performance reports.
• A LITTLE BIT ABOUT YOU.
• You are naturally curious about consumer behavior, customer engagement, and campaign performance. You have a strong media planning background and are equally comfortable discussing strategy, analytics, and commercial opportunities with clients.
• You enjoy building client relationships, identifying growth opportunities, and helping clients achieve measurable business outcomes through data-driven marketing solutions. You thrive in a fast-paced environment and can balance campaign execution, stakeholder management, and business development responsibilities.
• Bachelor's Degree required. Master's Degree preferred.
• Media Planning.
• Campaign Management.
• Retail Media.
• Digital Marketing.
• CRM Marketing.
• Loyalty Marketing.
• FMCG, Retail, Consumer Goods, or Media Agency experience preferred.
• Proven knowledge of loyalty marketing and customer engagement programs.
• Digital media channels.
• CRM-based targeting.
• Audience segmentation.
• Retail media ecosystems.
• Excellent analytical skills with the ability to interpret campaign performance data and generate actionable recommendations.
• Experience managing supplier, client, or advertiser relationships.
• Demonstrated ability to identify commercial opportunities and drive campaign growth.
• Experience developing proposals, campaign recommendations, or media plans that lead to increased client investment.
• Strong project management and stakeholder management skills.
• Exceptional presentation, communication, and negotiation skills.
• Ability to influence stakeholders and manage competing priorities.
• Comfortable working independently while collaborating with cross-functional teams.
• Experience working in a regional or international environment is preferred.
• Proficiency in Microsoft Office applications, especially PowerPoint and Excel.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.
• About NIQ.
• NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
• For more information, visit NIQ.com.
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• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.