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Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Ability to travel upcountry, Mandarin

Job type:

Full-time

• Provide Chinese-Thai translation support for internal communication within the organization, including meetings and various discussions.
• Support the sales team in client visits and coordinate with clients on behalf of the sales team.
• Travel to client sites (including project sites) to provide interpretation support and coordination as required.
• Assist the sales team with general administrative tasks and other assigned administrative duties.
• Proficient in Chinese and Thai (both spoken and written).
• HSK Level 4 or above (Levels 5-6 will be given special consideration).
• Good communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Able to travel to client sites as needed.
• Responsible, flexible, and able to work in a team environment.
• Prior experience in translation or coordination is a plus.

Experience:

1 year required

Skills:

Creative Thinking, Creative Writing, English

Job type:

Full-time

• จำนวน: 2 อัตรา.
• เงินเดือน: โปรดระบุเงินเดือนที่ต้องการ ตามประสบการณ์ และความสามารถได้เลย.
• หมายเหตุ: Sign Contract 1 Year (สัญญาจ้างงานระยะเวลา 1 ปี).
• Creative Strategy: คิดคอนเซปต์และผลิตคอนเทนต์รูปแบบ Video, Photo และ Copywriting โดยเน้นผลลัพธ์เชิงประสิทธิภาพ (Performance & Conversion) เป็นหลัก.
• Content Production: สามารถตัดต่อวิดีโอผ่าน CapCut และออกแบบกราฟิกเบื้องต้นด้วย Canva เพื่อความรวดเร็วและทันต่อกระแส Social Media.
• Customer Journey Mapping: วางแผนเนื้อหาให้สอดคล้องกับพฤติกรรมผู้บริโภคในแต่ละ Stage ของกลุ่มลูกค้า เพื่อจูงใจให้เกิดการตัดสินใจ.
• Content Optimization: ทำงานร่วมกับทีม Media เพื่อทำ A/B Testing ค้นหา Hero Content ที่สร้างผลลัพธ์ที่ดีที่สุดสำหรับแคมเปญ.
• Trend Monitoring: ติดตามเทรนด์การตลาดออนไลน์และกระแสสังคม เพื่อนำมาปรับใช้กับคอนเทนต์ให้ทันต่อสถานการณ์.
• Pre-Production & Pitching: จัดทำ Storyboard ลำดับภาพและเนื้อหาให้ชัดเจน พร้อมนำเสนอไอเดีย (Presentation) ต่อทีมและลูกค้าได้.
• On-site Production: เดินทางไปถ่ายทำเนื้อหา ณ สถานที่ติดตั้งงานจริง หรือสถานที่ของลูกค้าได้ (มีค่าเดินทางให้ตามจริง).
• External Management: ประสานงานและบรีฟงานร่วมกับ Freelance (เช่น ช่างภาพ, ตัดต่อ) และ Influencer เพื่อให้ได้ผลงานที่ตรงตามมาตรฐานและ DNA ของแบรนด์.
• มีประสบการณ์การทำงานด้าน Content Marketing 2 ปีขึ้นไป.
• มีทักษะการเขียนคำโฆษณาที่เฉียบคม สามารถโน้มน้าวใจและปิดการขายได้ (Closing-sale Copywriting).
• เข้าใจการทำงานและ Algorithm ของ Social Media ทุกแพลตฟอร์ม รวมถึงระบบ E-commerce และ Website เป็นอย่างดี.
• มีความคิดสร้างสรรค์สูง รักการเล่าเรื่อง (Storytelling) และมีทักษะการสื่อสารที่ยอดเยี่ยม (ตอบแชทเป็น/ใช้ภาษาไทยถูกต้องตามกาลเทศะ).
• มีมนุษยสัมพันธ์ดี สามารถทำงานร่วมกับทีมและประสานงานกับบุคคลภายนอกได้อย่างลื่นไหล.
• แนบ Portfolio ผลงานที่เคยทำร่วมกับแบรนด์กลุ่มธุรกิจ Retail หรือ Tourism มาประกอบ (จะพิจารณาเป็นพิเศษ).
• ส่ง Resume พร้อมรูปถ่าย ระบุเงินเดือนที่คาดหวัง มาที่ [email protected].
• พิจารณาเฉพาะผู้ส่ง Resume / Portfolio / CV และระบุเงินเดือนที่ต้องการด้วย (เท่านั้น).

Experience:

1 year required

Skills:

Business Statistics / Analysis, Management, Thai, English

Job type:

Full-time

• Communication Bridge: Translate and facilitate communication between the English-speaking Plant Manager and Thai employees/suppliers.
• Production Support: Assist in monitoring production schedules, particularly for CNC turning milling, and assembly lines.
• Quality & Documentation: Support Quality Management activities and handle industrial licensing, export documentation (e.g., Form CO), and supplier response reports.
• Operations Coordination: Assist in local procurement, logistics coordination, and administrative tasks related to factory licenses (e.g., Health Hazardous Business License).
• Direct Hire (No Fees!).
• Modern Culture: Dynamic & Inclusive team.
• Work-Life Balance: 1 Day Work-From-Home per week.

Experience:

3 years required

Skills:

Compliance, YouTube, SEO, English

Job type:

Full-time

• Localize and execute brand positioning strategy for Thai consumers behavior, cultural nuances, and insurance awareness levels.
• Define content pillars, brand messaging, and storytelling frameworks for both B2C and partner/agent audiences.
• Coordinate ATL/BTL campaigns, including PR, on-ground, and partnerships.
• Collaborate with local PR and creative agencies for execution.
• Plan and run influencer/KOL campaigns aligned with product priorities.
• Audience & Insight Research.
• Deeply understand Thai customer segments motorbike riders, urban millennials, families, health-conscious groups, and insurance-averse customers.
• Analyze behavioural data, search trends, social conversations, and competitive content.
• Use insights to craft angles that address trust concerns, claims anxiety, and product complexity.
• Cross-functional Collaboration.
• Work with regional team to align on product, campaign, and reporting roadmap.
• Act as the bridge between regional marketing team and local execution.
• Provide local insights to improve messaging, creative, and media targeting.
• 3-5 years experience in content strategy, content marketing, copywriting, or brand communications.
• Experience in insurance, fintech, financial services, comparison platforms, or regulated industries is a strong advantage.
• Familiarity with creative production, influencer outreach, or local event execution.
• Strong understanding of full-funnel marketing and user journey metrics.
• Excellent communication skills in Thai and English.
• Hands-on attitude, flexible, and comfortable working with agencies and central teams.
• Familiarity with Thai consumer behavior and cultural nuances.
• Prior experience in tech, insurance, fintech, or e-commerce preferred.