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Skills:

Payroll, Project Management, Compliance, English

Job type:

Full-time

• Study, benchmark, analyze, and design organizational structures to ensure strategic alignment with the company s goals and direction.
• Ensure the organizational structure of all entities within the group is designed in accordance with established principles.
• The design of organization structures, job descriptions, and RASCI with clear alignment to business direction.
• Workforce planning (workforce sizing, structure, and allocation) to ensure optimal workforce efficiency and scalability.
• Conduct workforce analysis (e.g., span of control, layering, workforce ratios) to support organization effectiveness.
• Provide expert consultation to Human Capital stakeholders on organizational design matters, including organization structure design, job descriptions, job-relationship (RASCI), and alignment with policies, and offer support to internal development teams on job/position-related aspects.
• Collaborate with Compensation & Benefits team to ensure proposed structures and headcount plans are aligned with budget constraints and job evaluation frameworks.
• Manage and maintain the integrity of organizational structure data within HR systems by ensuring accuracy, conducting regular reviews for alignment with approved designs, and monitoring headcount against budgets.
• Lead initiatives to cleanse and standardize job-related data, including Job Codes and Families, ensuring correct mapping and resolving inconsistencies.
• Manage the Job Library master and oversee the database of job descriptions and titles for the entire ThaiBev Group.
• Headcount Planning & Governance.
• Conduct and coordinate end-to-end headcount planning processes (annual, mid-year, and ad-hoc).
• Aligned with organization design principles.
• Validated with Compensation & Benefits team for budget and cost implications.
• Monitor and control actual vs. approved headcount, highlighting gaps and structural inefficiencies.
• Act as governance gatekeeper for headcount and position changes, ensuring alignment with approved organization structures.
• Provide workforce insights on Structure efficiency, Span of control and layering, and Workforce allocation across functions.
• Provide expert advice and solutions to HR Business Partners, HCIS, and Shared Services on position management for all employee lifecycle events (new hires, transfers, payroll, promotions, recruitment).
• Address and resolve system-related issues concerning Human Capital System Team and Human Capital Information Systems (HCIS), and rectify data inaccuracies arising from HR processes.
• Identify, recommend, and manage the implementation of improvements to organization design processes and systems, including innovative solutions and policy changes.
• Apply project management methodologies to oversee and drive organization design-related projects.
• Support organizational transformation through effective communication and change management practices.
• Provide expert consultation and support on headcount and employee information management, ensuring policy compliance.
• Investigate and resolve complex position management issues, generate and maintain HR reports and queries.
• Conduct training / communication sessions, and develop necessary user documentation and training materials for organization design processes and system functionalities.
• Collaborate with Compensation & Benefits team on job evaluations, and budget and cost implications.
• Support organizational transformation and change management initiatives.
• Job Skills & Qualifications.
• Bachelor s Degree or higher with a recognized university degree in Human Resource Development or Human Resources Management, Business Administration, General Management, Political Science, Psychology or other related fields.
• Minimum of 4 years of progressive experience in organization design, job architecture, or a related HR function.
• Comprehensive understanding of organization design and/or workforce planning principles, methodologies, and best practices.
• Demonstrated proficiency in working with HRIS systems (e.g., SAP SuccessFactors, Workday) and advanced skills in data management and analysis using tools like Excel.
• Strong analytical and problem-solving abilities with a proven track record of interpreting complex data and providing actionable insights.
• Strong organizational and interpersonal skills; able to coordinate with multiple stakeholders.
• Comfortable working in a fast-paced environment with evolving priorities.
• Good command of English and Thai in both written and spoken communication.
• Experience in job evaluation and workforce planning are a plus.

Skills:

Legal, Safety Management, Microsoft Office

Job type:

Full-time

• Primary point of contact for individual emergency calls from the GP&S SOC for the APAC region.
• Some of these calls will need to be handled exclusively by GP&S and others may need additional support teams to assist, such as Employee Relations.
• Primary escalation path for relevant incidents raised through our partners, such as Employee Relations, Human Resources, or Workplace.
• Develop training plans for GP&S and Accenture partners to ensure collective readiness and clear lines of responsibility when handling relevant crises.
• Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the APAC region.
• Develop and maintain strategic relationships across Employee Relations, Legal, HR, Workplace, IT, Travel, etc.
• Maintain accurate reporting records to track trends and identify which incidents may require additional support/resources.
• Work directly with GP&S s Regional Protective Services Managers to ensure they are informed and properly supported for employee crises taking place in their respective regions, especially those that could have broader impact on our facilities security posture.
• Ensure GP&S s guidance and response actions are aligned with Accenture s Policies.
• Bachelor s degree in security & safety management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or relevant field.
• Minimum of 10 years experience working in emergency response/crisis management, and at least 5 years of working with behavioral threat assessment and management.
• Minimum of 3 years experience working directly with corporate support functions such as Human Resources, Legal, Workplace, etc.
• Minimum of 3 years experience with Microsoft Office products and programs, including Word, Excel, and PowerPoint.
• Preferred Skills.
• Excellent organization, analytical, and communication skills.
• Calm under pressure and ability to provide clear guidance and direction during stressful situations.
• Rapport and influence building skills.
• Stake Holders management and relationship building.
• Excellent customer service.
• Ability to learn quickly and to multitask; be adaptable and flexible.
• Ability to adhere to timelines and deadlines with effective time management skills.
• Must be able to work with and protect highly confidential information.
• Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business.
• Ability to analyze operational data and summarize for leadership to make informed decisions.
• Comfortable with ambiguity with the ability to drive towards clarity for positive impact.
• Language skills preferred.
• APATAP CTM certification, ASIS CPP certification, DHS TERC certification.
• Other requirements: Ability to work non-standard hours, be on call (24X7), including weekends and holidays as required. Ability to travel 25% of the time. You will also have opportunities to hone your functional skills and expertise in an area of specialization.
• We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career.
• Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
• About Accenture.
• Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships.
• We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
• Visit us at www.accenture.com.
• Equal Employment Opportunity Statement.
• We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Experience:

2 years required

Skills:

Sales, Data Analysis, Project Management

Job type:

Full-time

• Working closely with SFE Manager to develop segmentation and targeting based on sources of data across all stakeholders.
• Deploying call target HCPs to sale teams every cycle.
• Incentive and KPI SchemeResponsibility and accountability for incentive calculation.
• Monitoring and analyzing of KPI and incentive performance to motivate and create competition environment to sale team.
• Delivering report for all stakeholder.
• Sales Force Automation (Veeva)Drive systems and tools simplification.
• Training sale team and all stakeholder in VEEVA.
• Creating and develop dashboard in VEEVA and SFDC.
• Supporting and monitoring all activity in VEEVA.
• Reporting and Data analysisDevelop data analysis, sales tracking data and MSF activities tracking to support recommendations to the sales.
• Deliver reports to all stakeholders (Medical Sales TEAM and cross-functional) on time.
• OtherCollaborative nature and good ability to work in teams. High confidence in presenting to and working closely with senior management colleagues.
• Project management of specific initiatives and ad-hoc analysis in Sales Force Effectiveness matter.
• The experience we're looking for.
• 2-5 years experiences in SFE, Commercial Excellence, or Sales Ops within Pharma/MedTech.
• System Expertise.
• Hands-on experience with Veeva CRM (Vault/CRM) is mandatory.
• Channel Knowledge.
• Will be a plus for having the knowledge of the Hospital Channel (Formularies, Tenders, HCP Segmentation).
• Technical Skills.
• Intermediate to Advance Excel (Pivot, PowerQuery); experience with BI tools (Tableau/Power BI) is a plus.
• Communication.
• Ability to translate complex data into simple "Next Steps" for Sales Directors and Reps.
• The skills for success.
• Place your text here
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Energetic, Negotiation, Excel, English

Job type:

Full-time

• Answer all incoming calls, emails and chat messages in a friendly, energetic, and efficient manner following the quality guidelines.
• Make hotel reservations, cancellations and modifications of stay.
• Handle objections and be persuasive.
• Assist guests regarding queries on hotel facilities, destinations, and Accor loyalty programme.
• Offering a personalized experience, even more so for overflow hotels.
• Ensure revenue is maximized by up-selling guest rooms and propose cross selling.
• Support the team of Sales agents.
• Monitor daily performance metrics (conversion rates, revenue targets, CSAT).
• Monitor daily agents activity report, agent availability and efficiency (Answer rates, AHT KPI).
• Conduct call monitoring, coaching sessions.
• Motivate the team to achieve and exceed KPIs.
• Assist in onboarding and training new hires.
• Escalate complex customer or operational issues to management when needed.
• Foster a positive, high-performance team culture.
• Creating ad-hocs SOP, speech guidelines, action plans in collaboration with the Support Coach and Quality Manager.
• Native Thai, fluent in English.
• Minimum 3-5 years of call center sales experience.
• Proven track record of exceeding sales targets.
• At least 1-2 years of leadership or supervisory experience preferred.
• Strong coaching and mentoring skills.
• Excellent communication and negotiation skills.
• Ability to analyze performance data and implement improvement strategies.
• Strong problem-solving and decision-making abilities.
• Computer literate in Microsoft Window, powerpoint and excel applications required.
• Very confident, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once.
• Highly responsible & reliable.
• Very enthusiastic, outgoing personality, organized and thorough.
• Flexible working hours.
• Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Location: (S-Metro) Metropolis Building, 21th Floor, near BTS Phrom Phong exit 3, three-way intersection Sukhumvit 26.
• Terms: Full time, 5 days/week (working hours from 8am until 9pm).
• Requirement: Shift hours including weekend and public holidays.

Skills:

Assurance, Fast Learner, English

Job type:

Full-time

• Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
• Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between ...
• Perform daily audits and provide analysis of errors and feedback to respective teams.
• Compile & deliver regular performance data reports to SME & management teams as required.
• Conduct regular RCA escalations through the relevant process.
• Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
• Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
• Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
• Be able & willing to support or backfill temporary gaps in market support.
• Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
• Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
• Design/help to design a training plan and implement it according to the timeline.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
• A fast learner who has the ability to embrace a fast-paced working environment.
• Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
• Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
• Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
• Comfortable reporting to, or collaborating with, a broad range of XFN partners.
• Presentation skills, good communication and interpersonal skills.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
• Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
• Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
• Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
• Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
• Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
• Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
• Minimum QualificationsCompletion of Bachelor's degree.
• Relevant internship experience in Policy, Trust & Safety, or Quality Management, or candidates with 1+ years of working experience in Quality Assurance, Training, or Editorial Review.
• Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
• Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
• Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
• Ability to design and deliver interactive, engaging training materials and sessions.
• High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
• Preferred QualificationsPrior experience in Content Moderation, AI operations, or Technical Writing is a significant plus.
• Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
• Expertise in content moderation policy, operational guideline development, and enforcement workflows.
• Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
• Knowledge of scenario coverage, positive/negative balance, and dataset validation.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Sales, Problem Solving, Negotiation

Job type:

Full-time

• Handles launching, promotion and sales of a particular product range.
• Works closely with other members of the sales and marketing team.
• Initiates the development of marketing materials, plan campaigns and ensures the sales team is fully conversant with the product ranges.
• Create and develop marketing plan based on the strategic business plan guidelines from Brand Manager and clients.
• Monitor and control A&P budget spending to align with marketing plan.
• Implement marketing activities according to the plan.
• Organize product presentation for target customers and consumers.
• Provide product training and promotional material for sales team.
• Co-operate with clients and other external third party for marketing activities.
• Perform other tasks assigned by superior.
• Support team/function goals to ensugoals are well-defined and clearly communicated.
• EducationBachelor s Degree in related fields.
• Work experience3 to 5 years of experience in sales or related fields.
• Experience in marketing is a plus.
• Functional skills and knowledgeKnowledge of Pharmaceutical industry.
• Problem Solving & Decision Making skill.
• Negotiation Skill.
• Result Oriented.
• Soft skillsInterpersonal Skill.
• Requisition Number: 220846 Job Function: Sales

Skills:

Creativity

Job type:

Full-time

• Deliver nationwide skincare training and workshops for Beauty Advisors, consultants, and VIP clients.
• Lead advanced demonstrations and ensure perfect execution of skincare protocols, both in-store and in treatment spaces.
• Contribute to educational content and learning tools for skincare development.
• Field Coaching & Customer ExperienceConduct on-counter coaching to strengthen consultation skills and service excellence.
• Observe and guide teams to ensure consistent, high-quality customer engagement.
• Support the implementation of enhanced skincare rituals and services.
• Beauty Tech LeadershipLead the execution and training of diagnostic and analysis tools (e.g., skin scanners, digital analyzers, or skin-tech devices).
• Ensure high adoption and correct usage across all field teams.
• Brand RepresentationAct as spokesperson at events, workshops, press interactions, and influencer activities.
• Conduct personalized consultations and expert sessions for high value clients and media.
• A passionate skincare advocate who can translate science into stories. Someone who loves educating, coaching, and inspiring others. You thrive in front of audiences whether that's teams, consumers, or media. You understand customers deeply and can turn expertise into memorable experiences.
• You are energetic, confident, and driven by the mission of elevating skincare standards nationwide.
• To Be Successful, You Should HaveStrong expertise in skincare, skin physiology, or beauty education.
• Experience in coaching, training, or presenting in beauty, spa, or luxury retail environments.
• Clear communication and storytelling skills to simplify scientific concepts.
• Strong stage presence and confidence in leading workshops or events.
• High emotional intelligence and the ability to inspire and influence others.
• What's In It For YouA national leadership role where your expertise shapes customer experience and internal capability.
• Opportunities to represent the company at high impact consumer and media events.
• A fast-growing environment that encourages creativity, innovation, and personal growth.
• Real ownership from day one and the ability to influence training standards nationwide.
• Who We Are L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Experience:

3 years required

Skills:

Research

Job type:

Full-time

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

Experience:

2 years required

Skills:

Finance, Contracts, Research, English, Malay

Job type:

Full-time

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments.
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers.
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.
• Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
• Background ( The position is a 50% part time role ).
• As the lead United Nations agency on international development, UNDP works in 170 countries and territories to eradicate poverty and reduce inequality. We help countries develop policies, leadership skills, partnerships and institutional capabilities to achieve the Sustainable Development Goals. UNDP s work is guided by four strategic objectives that together define our contribution to human development: expanding prosperity for all, strengthening effective governance, safeguarding a healthy planet and building crisis resilience. These objectives are enabled by three accelerators that drive transformative impact across our portfolio: digital and AI innovation, gender equality and sustainable finance. Through this integrated approach, UNDP supports countries to deliver tangible improvements in people s lives and to advance sustainable development at scale.
• UNDP, through its Sustainable Finance Hub (SFH) ( https://sdgfinance.undp.org/ ), supports partners in promoting financing for the Sustainable Development Goals (SDGs). As an accelerator of the UNDP Strategic Plan, sustainable finance strengthens countries ability to mobilize, align and deploy finance at scale for national priorities. UNDP supports international and country level policy reform as a catalyst for system-wide change, stronger policy environments, better-functioning markets and more coherent financing strategies for sustainable development. SFH work is delivered through three interconnected portfolios: 1) Public Finance for the SDGs; 2) Private Finance for the SDGs; and 3) Global & Country Financing Policy Frameworks.
• FAST Initiative.
• Under SFH, the Finance Against Slavery and Trafficking (FAST) Initiative mobilizes public and private financial actors to strengthen prevention, detection, and survivor-centred outcomes related to modern slavery and human trafficking.
• FAST Blueprint.
• FAST,Walk Free,Thailand SET Guidance on Modern Slavery Risks.
• UNGPs.
• Sustainable Finance Analyst - FAST Inititative Asia.
• This assignment supports the UNDP/FAST-Walk Free Asia-Pacific Stakeholders against Slavery, Exploitation, and Trafficking (ASSET) Initiative throughout 2026 to 2028, which will deliver three outputs, including (i) support to mandatory human rights due diligence (mHRDD) law development, (ii) market engagement and awareness-raising with market engagement and awareness-raising with stock exchanges and businesses, and (iii) capacity strengthening for investors and real-economy companies.
• Sustainable Finance Analyst will work under the overall guidance of the Finance and Human Rights Specialist/FAST Coordinator within UNDP s Sustainable Finance Hub. The Analyst will coordinate closely with the Business and Human Rights (B+HR) team, relevant UNDP Country Offices and regional counterparts supporting implementation in Thailand, Malaysia, and Indonesia, as well as the UNDP RBAP, external partners and stakeholders as required for delivery. The contractor will be based in Bangkok UNDP Office. All the necessary equipment will be provided for work.
• Sustainable Finance Analyst will provide technical and coordination support to deliver the ASSET/FAST workplan across Thailand, Malaysia, and Indonesia, including support to policy processes, market engagement, capacity-building, and knowledge products. The role will foster collaboration across country offices in the region, financial centers, regulators, and market participants, and support the integration of human rights considerations and safeguards into sustainable finance policies, tools, and practices.
• Facilitate preparation, consolidation, and quality control of UN technical inputs on Thailand s draft mHRDD law, including coordination with relevant UN entities (CO and regional) and support to consultation workflows.
• Support analytical work (including comparative/gap analysis packaging) and drafting of tailor-made technical inputs for Indonesia on recommended approaches/content for mHRDD, as requested by the project team and partners.
• Coordinate, in partnership with the country offices, stakeholder mapping and engagement of priority private-sector actors (including large companies/SOEs/SMEs as relevant) to inform awareness-raising and constructive business engagement around mHRDD-related discussions.
• Coordinate, in liaison with country offices, the planning and delivery of awareness-raising sessions on the business case for mHRDD and responsible business conduct (including session design, agendas, speaker outreach, participant coordination, and follow-up).
• Coordinate with Bursa Malaysia and Bursa Efek Indonesia (and relevant counterparts) on activities related to contextualized guidance for listed companies, including consultation planning, background materials, and synthesis of stakeholder feedback.
• Coordinate, in partnership with the country offices, design and delivery of training for investors and real-economy businesses on HRDD (including modern slavery and human trafficking risks), including pre/post assessments, learning capture, and evaluation summaries.
• Where relevant to financial-sector audiences, support integration of social finance and human rights and trafficking/forced labour risks into training or briefing materials (in alignment with agreed agendas and partner guidance).
• Support the development of tools, methodologies, and diagnostics that advance the adoption of social (labour) safeguards, responsible finance, and business & human rights.
• Contribute to the design and delivery of capacity-building activities that enhance understanding of social risks, inequalities, disclosures, and inclusive finance within financial systems.
• Develop technical guidance on forced labour, social finance, inclusive finance, and gender responsive finance for financial institutions, regulators, and market participants.
• Coordinate webinars/roundtables/consultations, including speaker management, run-of-show, materials packaging, and post-event outputs.
• Support the operational and administrative tasks of the FAST Initiative in Asia and as needed, globally.
• Following UNDP guidelines, share expertise on platforms like LinkedIn and Viva Engage to enhance FAST credibility.
• Maintain trackers (workplan, actions, risks/issues, stakeholder log), meeting notes, contact lists, and follow-ups across the three countries.
• Support resource mobilization and donor reporting inputs (short narrative updates, evidence capture such as agendas, attendance, and evaluation highlights).
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.
• Competencies.
• Core Competencies.
• Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
• Think Innovatively: Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
• Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
• Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
• Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
• Engage and Partner: Level 1: Demonstrates compassion/understanding towards others, forms positive relationships.
• Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
• 2030 Agenda: Partnerships.
• SDG Finance: Financing for Development and International Finance Policy.
• Business Development.
• Knowledge Generation: Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.
• Business Management.
• Communication: Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.
• Operations Management: Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms.
• Digital Awareness & Literacy: Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.
• External Relations & Advocacy: General (across the functions).
• Event planning and execution: Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP's overall brand and mandate.
• Business Direction & Strategy.
• Systems Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
• Required Skills and Experience.
• Advanced university degree (master s degree or equivalent) in Finance, Economics, Business Administration, International Relations, Social Sciences, or related fields is required OR.
• A first-level university degree (bachelor s degree) in the above-mentioned fields of study, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
• A minimum of 2 years (with master s degree) or 4 years (with bachelor s degree) of relevant experience as a project coordinator related to sustainable finance, business and human rights policies and programmes.
• Experience working with national governments.
• Experience working with the private sector.
• Professional experience with research and analysis is desirable.
• Professional experience in international and sustainable development.
• Previous working experience with Asian financial sector or government on finance/development.
• Professional experience with Asia regional issues related to modern slavery and human trafficking.
• Professional experience with the United Nations or similar International Organizations.
• Fluency in English is required.
• Knowledge of Thai, Malay, or Indonesian is desirable but not a requirement.
• Equal opportunity.
• As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
• UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
• Sexual harassment, exploitation, and abuse of authority.
• UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
• Right to select multiple candidates.
• UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
• Scam alert.
• UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

Experience:

3 years required

Skills:

Business Development, Finance, Accounting, English

Job type:

Full-time

• Generate business development ideas for sectors under responsibility assigned.
• Execute the preparation of all necessary important documentations (agreements with clients, roadshow materials, filings to SEC/SET) and generate ideas and concepts for presentations to internal stakeholder and external clients.
• Analyze financial models and verify the correctness and completeness of financial models.
• Train junior staff on Investment Banking related skills (financial modeling & valuation, presentation, related industries) and Investment Banking products (equity, M&A, property fund, infrastructure fund) including guide junior staff on related SEC/SET rules and regulations.
• Bachelor's degree or higher in Finance, Economic, Accounting, Business Administration or related fields.
• At least 3 years working experience in Investment Banking, Capital Markets and Financial Consulting.
• Good command of written and spoken English.
• Strong leadership, financial, conceptual, communication, and analytical skills.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Assurance, Excel, Public Speaking, English

Job type:

Full-time

• Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
• Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
• Conduct training and refreshers.
• Support and mentor new employees.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
• Language proficiency in English is mandatory.
• Proven experience as corporate Qualit assurance or TQA.
• Understanding of effective Quality KRAs (Key responsibilities areas).
• Willingness to keep abreast of new techniques in corporate Quality.
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
• Phenomenal communication, presentation and public speaking skills.
• Organizational and time management abilities.
• Critical thinking, analytical and decision making abilities.

Skills:

Java, Scrum, Perl

Job type:

Full-time

• Develops applications that effectively accomplish client objectives and user needs.
• Designs and writes code for applications and maintain applications databases.
• Analyzes and edits existing software applications to improve and optimize functionality, fix problems, and enable their use on new hardware platforms.
• Remodels and adapts applications as needed to optimize performance.
• Identifies specific client needs and preferences related to the application.
• Tests applications extensively to ensure they are error and bug-free.
• Installs applications and acts as technical advisor.
• Communicates with relevant internal technical stakeholders to obtain information on project limitations, performance requirements, and interfaces.
• Consults with clients in the design phase to determine client needs.
• Produces software documentation following company software process and templates.
• Participates in software product review meetings and team meetings.
• Performs any other related task as required.
• To thrive in this role, you need to have: Extended understanding of computer science, with specific knowledge of computer programming, application design, and user-focused features.
• Good team player who maintains the integrity of the team.
• Excellent attention to detail capabilities.
• Ability to understand and analyze complex systems.
• Extended proficiency in writing software using the Java Programming Language and a standard object library.
• Extended knowledge of software development process.
• Extended proficiency with agile development such as Scrum.
• Extended knowledge of software integrated development environments.
• Extended knowledge in various programming languages such as (but not limited to) Java, Perl, Python, C++.
• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams.
• Ability to handle client and customer issues tactfully and professionally.
• Academic qualifications and certifications: Bachelor's degree or equivalent in computer science or software engineering or related field.
• Certification in various programming languages, for example (but not limited to) Java, Perl, Python, C++ preferred.
• Scrum / Project Management certification preferred.
• Required experience: Extended Software Applications Engineering, Software Development experience, or related work experience.
• Extended experience with Programming Languages such as (but not limited to) C, C++, Java, Python.
• Extended experienced with Linux or Unix and Windows operating systems.
• Extended experience working with SQL.
• Extended project management experience and/or experience working in an Agile environment.
• Hybrid Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Experience:

3 years required

Skills:

Leadership Skill, English

Job type:

Full-time

• Execute product demonstration trials to support Marketing and Sales strategy for efficient New Product Introductions and Existing Strategic Products.
• Proactive participation and contribution to protocol management.
• Validates results and give recommendations / insights on performance of tested products and solutions via single GAP recommendation.
• Commercial Support.
• Support existing stratergic products by work closely with CPD team, Technical Support Manager and Commercial Team.
• Follow up complain along with the CP Technical Manager and provide details and summary on any evolving issues.
• Spread expertise through result meetings, training and sharing of best practices to commercial team.
• Coach FFs and related paties to perform well in their role.
• Utilize Learning and Development Centers ( LDCs ) as a tool for internal training and show cases to external stakeholders.
• Stakeholder Engagement.
• Build solid & professional relationships based on recognized expertise & trust with Stakeholders and key grower influencers to input into the SFDC.
• Contact and communication with internal and external Stakeholders to ensure Syngenta Crop Solutions used and adoption in proper & safe practices.
• Knowledge, experience & capabilities.
• Graduated in Bachelor in agricultural or related field.
• Good/Fluent both speaking and writing in English.
• Good knowledge of agricultural practices and crop protection.
• Experience at least 3 years in Agro-chemical business.
• Ability to work under pressure condition.
• Strong communication skill.
• Collaborate with local teams to leverage all existing industry relationship.
• Critical technical, professional and personal capabilities.
• Strong interpersonal skills.
• Influencing and negotiating skills.
• Communication and presentation skills.
• Results driven.
• Manage performance to high standards.
• Strong networking and relationship-building skills.
• Self-starter.
• Leadership skill.

Experience:

1 year required

Skills:

Ability to travel upcountry, Mandarin

Job type:

Full-time

• Provide Chinese-Thai translation support for internal communication within the organization, including meetings and various discussions.
• Support the sales team in client visits and coordinate with clients on behalf of the sales team.
• Travel to client sites (including project sites) to provide interpretation support and coordination as required.
• Assist the sales team with general administrative tasks and other assigned administrative duties.
• Proficient in Chinese and Thai (both spoken and written).
• HSK Level 4 or above (Levels 5-6 will be given special consideration).
• Good communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Able to travel to client sites as needed.
• Responsible, flexible, and able to work in a team environment.
• Prior experience in translation or coordination is a plus.

Experience:

3 years required

Skills:

Sales, Excel, English

Job type:

Full-time

• Provide support to Fashion Advisorsto provide appropriate After Sales advice to clients, especially for more complex cases.
• Work with Fashion Advisors to ensure close follow up for all after sales cases and provide prompt and regular updates (eg technical aspects) to clients.
• Provide technical after sales advice to clients in the boutique as necessary.
• Improve After Sales Process & Elevate Know-how in Boutique.
• Coach Fashion Advisors to diagnose products and distinguish between repair and care services.
• Ensure Fashion Advisors accurately update service details and estimates in CASS (Customer After Sales Services) system.
• Guide Fashion Advisors on the product authentication quick check for all received items.
• Coordinate with the Repair Centre on CASS follow-ups and service status updates.
• Promote a positive After Sales mindset and culture within the boutique.
• Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
• Work with the Client Engagement Expert to build loyalty and confidence among After Sales clients.
• Support CASS user training and share Quality/After Sales topics during morning briefings.
• Administration & Coordination.
• Update status and remarks in CASS and repair forms; communicate client needs to Repair Centre.
• Clearly record repair status and client interactions in CASS/repair forms.
• Validate client contact details and preferred communication methods.
• Quality Control & Reporting.
• Gather and report client feedback on product quality to Manager.
• Share product quality alerts with the retail team as needed.
• Track commercial decisions and reasons; collaborate with Management to address issues and gaps.
• Repair & Care Stock Maintenance.
• Manage repair and care inventory; conduct weekly stock-takes in boutiques.
• Work with Fashion Advisors to remind clients to collect their items.
• You are energised by.
• Collaborating with a dedicated team in a dynamic, fast-paced retail environment locally and internationally.
• Making a business impact by supporting both colleagues and clients.
• What You will bring.
• At least 3 years experience in after sales or product quality control. Experience from luxury business will be highly advantageous.
• Strong computer skills (Emails, Excel, MS Office).
• Excellent communication and interpersonal skills in both Thai and English.
• Team-oriented, client-focused, and service-minded.
• Able to work boutique hours, including weekends and public holidays.
• What Chanel can offer you.
• The chance to join a world-renowned luxury brand known for its heritage and innovation.
• Ongoing training and development opportunities.
• A supportive team environment that values your contributions.
• Competitive compensation and benefits.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Skills:

Project Management

Job type:

Full-time

• Stewardship & Training - Design and deliver safe use programs, seminars, and Train the Trainer initiatives to build capacity and ensure responsible product use.
• Project Leadership - Lead sustainability projects end to end, ensuring measurable outcomes aligned with Syngenta s strategy.
• Stakeholder Engagement - Build networks, influence policy, and secure partnerships with farmers, government, industry, and academia.
• Internal Collaboration - Work across commercial, regulatory, and marketing teams to embed stewardship and sustainability into business priorities.
• Advocacy & Alignment - Support leadership with materials, represent Syngenta externally, and align local activities with global and regional strategies.
• Qualifications Strong knowledge of crop protection products, stewardship activities, FAO Code of Conduct, and relevant legislation on CP management and food safety.
• Proven ability to design and deliver stewardship and safe use training programs across diverse stakeholders.
• Strong project management skills to lead sustainability initiatives end to end with measurable outcomes.
• Expertise in stakeholder engagement, policy influence, and building partnerships across government, industry, and academia.
• Skilled in cross functional collaboration to integrate stewardship and sustainability into business priorities.
• Effective communicator, able to prepare advocacy materials and represent the company in external forums.
• Strategic thinker with the ability to align local initiatives with global and regional sustainability strategies.
• Data driven approach to monitoring adoption of practices and safeguarding business interests.
• Additional Information
• What We Offer.
• Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Experience:

5 years required

Job type:

Full-time

• HR Business Partner - Global E-Commerce Operations - Bangkok
• Bangkok
• Employment Type
• Regular
• Job Code
• A153330
• This Global E-Commerce Operations team plays a crucial role in onboarding sellers, driving and empowering business growth, enhancing user experience, and ensuring efficient operations and sales support.
• We are on a mission to reshape the E-commerce landscape and here's a unique opportunity for a seasoned Human Resources Business Partner to support our business teams do just that. You will be responsible for performance reviews, learning and development, and employee retention while also improving existing processes and procedures while collaborating with key stakeholders across the business. This role will actively participate in translating business plans into talent, engagement, and organization plans. Our HRBPs uniquely partner with our Talent Acquisition team to support the growth of the organization ranging from headcount planning and conducting interviews.
• Partner with your business unit and ensure a deep understanding of business strategy and implement high-quality HR practices within the team.
• Coach and mentor business leaders to help build a strong community that will improve the development of the business.
• Collaborate with stakeholders and leadership and provide HR guidance when appropriate; including staffing, talent development, performance management, and employee relations.
• Be the ambassador for the TikTok organizational culture as well as plan and implement activities to continue to drive employee engagement.
• Manage HR operation activities when in needs
• Manage employee disciplinary issues and provide advice to business leaders on ways to manage each case.
• Assist with recruitment efforts when necessary to ensure continued growth and success of the business.
• Minimum 5 years of Human Resources working experience
• Strong written and spoken English
• Comprehensive HR knowledge, especially hands-on experience in employee relations and performance management
• Have in-depth knowledge of compliance and labor laws
• Highly organized and self-sufficient
• BA/BS degree preferred
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Industry trends, Microsoft Office

Job type:

Full-time

• Conduct comprehensive training needs analyses across all departments.
• Develop and implement innovative learning strategies and programs that align with our organizational goals.
• Collaborate with department heads to create tailored training plans and learning activities.
• Support and develop departmental trainers, providing ongoing coaching and guidance.
• Maintain an up-to-date training calendar to maximize learning resources and opportunities.
• Introduce and manage cutting-edge learning solutions, including e-learning and blended learning approaches.
• Foster a culture of continuous improvement and employee engagement.
• Ensure global brand and culture initiatives are seamlessly integrated into the hotel's operations.
• Administer and leverage core learning resources, such as our Learning Management System.
• Certify hotel trainers and facilitators to deliver various programs effectively.
• Stay abreast of industry trends and best practices in learning and development.
• Adapt training programs to suit the unique needs of a hotel environment.
• Qualifications Bachelor's degree in Human Resources, Education, Business Administration or a related field.
• Proven experience in a similar learning and development role, preferably in the hospitality industry.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Proficiency in Microsoft Office suite and familiarity with Learning Management Systems (LMS).
• Excellent communication and presentation skills with the ability to engage diverse audiences.
• Ability to work collaboratively in a team environment.
• Customer-focused mindset with a passion for employee development.
• Innovative thinker with the ability to introduce creative learning solutions.
• Detail-oriented with a keen eye for quality and consistency.
• Additional Information Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Skills:

Digital Marketing, English

Job type:

Full-time

• Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation.
• Deliver a high standard of customer training on the chosen SiteMinder product via a digital communication platform.
• Clearly communicate SiteMinder's support procedures to the customer to ensure their ongoing satisfaction with our customer service.
• Take ownership of customer's problems and seek to identify, acknowledge and resolve any customer issues.
• Drive customer projects forward, taking ownership of each project meeting it s objectives.
• What you have .
• Language Skills: English and Thai.
• You will have proven customer service experience with a passion for providing a premium customer experience.
• You are tech savvy with a sound knowledge of all things technology.
• You have worked towards targets and are goal oriented.
• You are always thinking about the customer experience.
• Experience in the hotel industry in admin roles, hotel digital marketing or in a SaaS company is a plus!.
• Our Perks & Benefits .
• Equity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.