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Experience:

2 years required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Responsible for creating efficient schedules, processing and managing overtime and undertime.
• Support to achieve service level and efficiency targets from Work Force Management perspective.
• Real-time monitoring of service level and providing suggestions to service team.
• Work closely with team leaders to constantly monitor staff movements in line upon forecast plan.
• Implement improvement measures to ensure SLAs are well met.
• Forecast future workforce demand based on historical data, market trends, and business objectives.
• What you'll Need to SucceedFluent in both English and Thailand.
• At least 2 years experience in call center relevant industry.
• Eligibility to work full-time in Thailand.
• Good communication skills to build up effective collaboration.
• Understands the intricacies of forecasting and knows how to build a robust plan that accommodates for variation.
• Ability to work under pressure.
• Proactive and self-motivated.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

8 years required

Skills:

Business Development, Finance, Accounting

Job type:

Full-time

• Act as project manager in planning, managing and leading the projects/ change request under responsibilities with medium complexity and scopes of projects.
• Plan and define project management activities and budgets.
• Estimate project timelines and resources/ owners of each activity.
• Provides supports to project team as appropriated.
• Track project status and progress; control and monitor to ensure that all project activities are achieved with quality, within the budget and timeframe.
• Define project risks including problems and issues concerned.
• Ensure the project readiness and prepare for production go-live/ implementation.
• Provide post-production supports to business users.
• Provide the status update reports to management and the other relevant parties with accuracy and in timely manner.
• Update Projects/ change request database in JIRA and internal shared drive.
• 2) Requirement ManagementUnderstand and assess the current situations of business process, procedure, method and system functionality to advise the recommended solution and possible alternatives.
• Partner with business units to initiate enhancement requirements for all areas (e.g. IT enhancement, Process Improvement).
• Facilitate /Prepare cost benefit justification (Business case).
• Gather users' requirements for system development which consists of process flow, functions, screen and system outputs.
• Provide users' requirement reports, documents and correspondence.
• Walkthrough requirements and seek for the sign off.
• Walkthrough requirements with designers/ developers to ensure the understanding and provide the proper solution to users.
• Coordinate with the relevant parties for design and development.
• Monitor to ensure the achievement of requirements according to project timeframe and quality.
• 3) User Acceptance Test (UAT)Define and plan for UAT criteria and activities.
• Assist business users to develop test scenarios and cases for UAT activities.
• Act as a middle person to communicate between users and designers / developers.
• Work together with users to perform UAT activities.
• Record the test results, define the improvement areas and ensure the readiness for implementation.
• Track and ensure that all UAT activities are completed within project timeframe.
• Plan and prepare use manual and training materials.
• Conduct training sessions and knowledge transfers to the relevant parties.
• 4) Consultancy ServicesProvide information and consultancy services to users regarding to identification of enhancement requirements.
• Provide consultancy services and training to business users in order to drive continuous improvement.
• 5) Complex of work and DependencyResponsible to medium size of project.
• Involve internal and/or external parties.
• Able to lead assignment with low supervision.
• Take additonal role over BA task upon assignment (optional).
• Qualifications:5 to 8 years experience in Project Management, Business Analysis, Business Development and Improvement, or other related fields.
• Bachelor's or Master's Degree in Business Administration, Economics, Finance and Accounting, or other related field.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us.Let's care for tomorrow.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English.
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

2 years required

Skills:

Electrical Engineering, Statistics, English

Job type:

Full-time

• Be a team of sustainability professionals to grow portfolio of Sustainability services in Thailand for the aspects of human rights and supply chain management.
• Lead the delivery of our services when we assist clients to identify, measure, and appropriately manage their business and reporting risks in transition of their organizations to respond to (i) changing of the government regulations with respect to ESG/Sustainability matters and/or (ii) new trends in sustainability management.
• Bachelor's or Master degree in any field. (i.e. Environmental Engineering, Electrica ...
• Minimum 2 years experience for Senior level and 6 years for Manager level.
• Have experience in preparing sustainability strategies in the social aspects, especially human rights and supply chain management.
• Have experience in providing advice of ESG/Sustainability matters on the social aspect.
• Courage to grow in the career path and ready to take a lead of the service practices.
• Excellent command of English and Thai both speaking and writing.
• What we offer.
• At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
• Are you ready to shape your future with confidence? Apply today.
• To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
• At EY, we re all in to shape your future with confidence.
• We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
• Join EY and help to build a better working world.

Experience:

2 years required

Job type:

Full-time

• Support transformation planning, tracking, and reporting.
• Coordinate multiple workstreams and stakeholders.
• Track milestones, benefits, risks, and dependencies.
• Prepare transformation dashboards and management reports.
• Support change, communication, and adoption activities.
• Maintain transformation documentation and governance artifacts.
• 2-5 years of experience in PMO, TMO, or transformation roles.
• Strong analytical and coordination skills.
• Experience in large-scale transformation programs is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

5 years required

Skills:

Data Entry, Assembly, Finance

Job type:

Full-time

• Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.- Review and validate policy documentation, including quotations, policy wordings, endorsements, and terms conditions, in accordance with underwriting guidelines and delegated authority limits.- Perform premium calculations, rating verification, and ensure accurate data entry in core policy administration systems.- Oversee policy issuance and document assembly processes, ensuring completeness, accuracy, and timely delivery to clients or ...
• Qualifications:At least 3-5 years of working experience in insurance operations or underwriting support, preferably in Non-Motor lines.-Experience in policy issuance, endorsement, and renewal processes.-Proven track record in client service, SLA/KPI management, and process quality control.- Experience in coordinating with clients, partners, and cross-functional teams.- Familiarity with data reconciliation, reporting, and audit requirements is preferred.
• Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us.Let's care for tomorrow.

Experience:

7 years required

Skills:

Compliance

Job type:

Full-time

• Define and govern process support frameworks and standards.
• Oversee process performance, KPIs, and compliance.
• Lead process optimization and continuous improvement initiatives.
• Manage cross-functional stakeholders and dependencies.
• Ensure process risks and issues are identified and mitigated.
• Coach and develop process support teams.
• 7-12 years of experience in process management or operations roles.
• Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.).
• Excellent stakeholder and changing management skills.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

7 years required

Skills:

Business Development, Problem Solving, Quantitative Analysis, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

3 years required

Skills:

Compliance, Creativity, English

Job type:

Full-time

• Inspire, coach, and develop Beauty Advisors and other beauty specialists through continuous feedback.
• Drive onboarding, training, and succession planning with key partners.
• Foster an inclusive, ethical, and high engagement team culture.
• Drive Business & Entrepreneurial Performance.
• Achieve sales targets and KPIs through analysis and action planning.
• Lead by example on the floor, actively selling and servicing clients.
• Grow CRM performance by building loyal and engaged client communities.
• Deliver Consistent & Memorable Client Experiences.
• Set and uphold high standards of the CHANEL client experience.
• Create personalised, relationship driven client journeys.
• Leverage client feedback to elevate service quality and team capability.
• Ensure Operational & Financial Excellence.
• Oversee staffing, inventory, loss prevention, and counter operations.
• Ensure compliance with brand, VM, grooming, and audit standards.
• Identify opportunities and provide insights to Area Retail Manager.
• You are energised by.
• Leading and developing people through coaching, motivation, and empowerment.
• Creating meaningful client experiences that embody CHANEL s luxury codes.
• Solving business challenges with strategic thinking, creativity, and agility.
• Working in a dynamic retail environment where excellence is expected and celebrated.
• Representing CHANEL with pride, authenticity, and passion.
• What you will bring.
• Minimum 3+ years experience leading a beauty or fragrance frontline team, with proven people management skills.
• Strong capability in coaching, performance management, and team development.
• Solid commercial acumen with experience driving sales, KPIs, and CRM performance.
• Fluent in Thai and English, with a positive, professional, and client centric personality.
• Strong organizational skills, attention to detail, and comfort with digital tools.
• Passion for luxury retail and delivering elevated client experiences.
• What CHANEL can offer you.
• Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: exercise your leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

5 years required

Skills:

Compliance

Job type:

Full-time

• Reinforce brand image standards and lead by example.
• Identify and correct image gaps, ensuring consistency across the team.
• Ensure VM displays reflect seasonal direction and CHANEL standards.
• Maintain boutique environment, cleanliness, and team grooming at all times.
• Manage and Inspire the Boutique Team.
• Lead and inspire Fashion Advisors, supporting their growth and engagement.
• Set clear performance goals and provide regular feedback and coaching.
• Adapt leadership style to individuals (coach, mentor, guide as needed).
• Partner with Training teams to reinforce product knowledge and selling skills.
• Build a Client-Centric Team.
• Foster a strong client-first culture focused on engagement and loyalty.
• Set high service standards and coach team to deliver consistently.
• Ensure proper client data capture and relationship management.
• Handle feedback, returns, and exchanges with a positive, client-focused mindset.
• Manage Merchandise & Inventory.
• Ensure accurate stock management and daily inventory control.
• Oversee Back of House organisation and stock efficiency.
• Conduct regular cycle counts and support annual inventory.
• Enforce controls to prevent stock loss and ensure compliance.
• Manage Day-to-Day Operations.
• Oversee daily boutique operations and floor supervision (incl. weekends/PH).
• Plan and optimize roster based on traffic and business needs.
• Ensure compliance with all operational procedures and policies.
• Monitor sales performance and ensure targets are met.
• Share insights on client trends, competitors, and business performance.
• Resolve operational issues proactively with appropriate escalation..
• You are energised by.
• Leading and developing a high-performing team, translating strategy into effective boutique execution.
• Driving commercial results while delivering exceptional, client-centric experiences.
• Upholding CHANEL s standards across service, presentation, and boutique environment.
• Contributing as a key member of the boutique management team to elevate frontline performance.
• Representing CHANEL with authenticity, inspiring excellence in every client interaction.
• What you will bring.
• Minimum 5 years of retail frontline experience, with at least 3 years in a supervisory or team management role, leading teams of many people.
• Background in luxury fashion is highly preferred. Candidates with other relevant retail management experiences are welcome to apply.
• Strong business acumen and analytical mindset, with the ability to interpret performance data and translate insights into actionable plans.
• Demonstrated strength in people development, with a passion for coaching, mentoring, and building high-performing teams.
• Solid exposure to client experience management, with the ability to elevate service standards and foster long-term client relationships.
• Good understanding of boutique/store operations, with the ability to manage day-to-day activities effectively and ensure operational excellence.
• What CHANEL can offer you.
• In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Exercise your leadership to develop strategic goals.
• Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Experience:

7 years required

Skills:

DevOps

Job type:

Full-time

• Lead product support teams and define support operating models.
• Own product incident management, escalation, and resolution.
• Collaboration with Product Owners and Engineering on backlog prioritization.
• Define SLAs, support KPIs, and service performance reporting.
• Drive root-cause analysis and preventive actions.
• Oversee release readiness and post-deployment reviews.
• Manage stakeholder communication for product issues and risks.
• 7-12 years of experience in product or application support roles.
• Strong leadership and stakeholder management skills.
• Experience with Agile delivery and DevOps Environments.
• Solid understanding of digital products and platforms.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

8 years required

Skills:

Research, Financial Analysis, Product Development, English

Job type:

Full-time

• Play a key role on client engagements, managing studies to define client needs and supervising research activities to obtain relevant data.
• Be responsible for managing project teams comprised of consultants who design and develop innovative long-term business strategies for client corporations that maximize the return on the investment of shareholders.
• Oversee the formulation of hypotheses for research and investigation, and the advanced financial analysis of client, competitor, and industry data.
• Apply knowledge of business principles and industrial organization, develop actionable recommendations, and supervise work including strategic due diligence, product development studies, change management plans, and the evaluation of long-term investment opportunities.
• Be responsible for managing client contact and play a key role in the development and maintenance of high-level client relationships.
• Act as a key topic content lead for proposals or other business development work.
• What You'll Bring.
• Strong academics from a top-tier institution.
• A minimum of 8 years of professional experience, including experience in a strategy consulting environment and a demonstrated ability to lead teams of consultants.
• Experience from solving complex business problems and devising business strategies, through formulating research and/or analytical approaches involving quantitative analysis, conceptualization, and communication of strategic solutions.
• Excellent communication and persuasion skills and written and spoken English.
• Excellent numerical skills, analytical and structured with the potential to conduct advanced quantitative analysis.
• Solid business acumen, commercial capabilities and business judgement.
• Team player, open and positive in a group dynamic.
• Additional info.
• WHAT CAN A CAREER AT BCG OFFER YOU?.
• An opportunity to innovate and change: We have a legacy of developing deep insights and game-changing ideas and our case teams take ideas from all levels in order to deliver breakthrough insights to our clients.
• Training and mentoring: We embed mentorship and apprenticeship throughout your time at BCG. You will have a support system of career development advisors, the guidance of project leaders, and partnership with your colleagues and teammates at every turn.
• A collaborative approach: You will join a growing team of talented individuals, operating and learning from people with a diverse and broad set of backgrounds.
• EQUAL OPPORTUNITY.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, disability, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Experience:

2 years required

Job type:

Full-time

• Support day-to-day process execution and issue handling.
• Monitor process performance and identify inefficiencies or bottlenecks.
• Assist in documenting SOPs, workflows, and process maps.
• Support process improvement initiatives and pilots.
• Coordinate with business and operational teams on process issues.
• Track process KPIs and prepare operational reports.
• 2-5 years of experience in process operations or business support roles.
• Basic knowledge of process mapping and improvement methodologies.
• Strong coordination and documentation skills.
• Experience with BPM or workflow tools is a plus.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Experience:

2 years required

Skills:

Research, Data Analysis, Problem Solving

Job type:

Full-time

• UN Women does not warrant that the maximum of 400 days. The service will be purchased during the term of the Agreement).
• II. Consultancy Assignment.
• UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against all women and girls.
• The mandate and functions of UN Women call for the promotion of organizational and UN system accountability on gender equality through evaluation, strengthening evaluation capacities and learning from evaluation, and developing systems to measure the results and impact of UN Women with its enhanced role at country, regional and global levels. The purpose and role of evaluation in UN Women is to enhance accountability, inform decision-making and contribute to learning on the best ways to achieve women s empowerment and gender equality through operational and normative work.
• The UN Women Independent Evaluation Service (IES) of the Independent Evaluation and Audit and Investigation Services (IEAIS) serves as the custodian of the evaluation function in UN Women, in line with United Nations Evaluation Group (UNEG) Norms and Standards. IES evaluates the work of UN women to enhance organizational accountability, provide evidence-based information for decision-making and to contribute to learning on gender equality and the empowerment of women. IES posts Regional Evaluation Specialists in the Regional Offices of UN Women with a key task to lead independent evaluations and to support country office personnel with the management of decentralized evaluations. UN Women hires external consultants to conduct evaluations as evaluation Team Leader, thematic expert or evaluation analysts.
• Women s leadership and decision-making.
• Women Peace and Security, and Humanitarian Action.
• Women and girls free from violence.
• Women s Economic Empowerment in resilient economies.
• Regional Evaluation Research consultants to support evaluation team leaders in the conduct of evaluations. The consultants directly supervised by the Regional Evaluation Specialist for Asia and the Pacific who is based in the Regional Office for Asia and the Pacific in Bangkok, Thailand. The Regional Evaluation Specialist reports to the Chief of Independent Evaluation Service at UN Women headquarters. The consultants will be contracted on a retainer basis based on their availability (and in line with UN Women s Consultant Contract Policy). The contract duration will be from 1 August 2026-31 July 2029 for up to a total of 400 working days for the contract period.
• Description of Responsibilities /Scope of Work.
• As assigned by the Regional Evaluation Specialist, the Regional Evaluation Research Consultant will be expected to support the overall implementation of regional and country portfolio evaluations. The consultant will also support decentralized evaluations as assigned. The work of the consultant will be home-based and they will need to connect with the team during Asia and the Pacific working hours via online platforms.
• Systematizing and reviewing all relevant documents (i.e. Strategic notes, project documents, donor and/or other monitoring reports, evaluation and audit reports, etc.) to identify efforts relevant to the evaluation topic.
• Providing support to the portfolio analysis to provide an overview of the different efforts undertaken by the CO/RO for the thematic area.
• Support the management and logistics of the evaluation..
• Support the Human rights-based stakeholder analysis from a thematic perspective.
• Contribute to the development of an inclusive Evaluation methodology which is tailored to relevant inquiry in the thematic area (including through the evaluation matrix, data collection tools etc).
• Support interviews and consultations by taking detailed notes and ensuring adherence to ethical guidelines.
• Contribute to evaluation analysis by capturing results, challenges, gaps and learning pertinent to the evaluation topic.
• NVIVO or qualitative data analysis..
• Provide substantive inputs to the final preliminary findings presentation and synthesis report.
• Support to case study through inputs on the thematic areas.
• Leading the compilation of annexes..
• Other tasks as assigned by the supervisor.
• Deliverables for the Regional Evaluation Research Consultant include the following: inception presentation, inception report, data collection tools, data collection notes shared with the RES, analytical products, presentations and final synthesis reports and annexes for evaluations. The consultants must abide by the UNEG Ethical Guidelines and related code of conduct. All deliverables must be high quality and in line with the GERAAS criteria established by UN Women. The consultant shall adhere to UNEG guidance on the responsible use of artificial intelligence (AI), ensuring that any AI tools used in the evaluation are applied ethically, with full transparency, appropriate human oversight, protection of sensitive data, active mitigation of bias, and explicit documentation of AI-supported processes in all deliverables. The consultant must assure independence from any organization/office/unit/programmes that have been involved in designing, executing, or advising any aspect of the intervention that is the subject of the evaluation. They must also ensure that any outside work will not interfere or pose conflict of interest and submit relevant documentation to UN Women ethics office.
• Consultant s Workplace and Official Travel.
• This is a home-based consultancy.
• As part of the official duty of this consultancy, the consultant may be expected to travel, which will be processed by UN Women, following the duty travel policy.
• III. Competencies.
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Excellent analytical skills.
• Strong knowledge of UN Women processes and systems.
• Strong networking skills.
• Strong inter-personal skills, communicate effectively with staff at all levels of the organization;.
• Ability to work in a highly pressured environment.
• IV. Required Qualifications.
• Master s degree in a field of relevance for the evaluation (i.e. Social Sciences, Gender Equality, Evaluation, international affairs).
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• At least 2 years of work experience contributing to gender-responsive evaluation or experience in gender analysis and human-rights based approaches or research.
• Prior experience using tools such as NVIVO/Dedoose or other similar data analysis software for systematizing and analyzing large amounts of qualitative and quantitative data.
• Prior experience using evaluation approaches and methods including experience in gender equality and human rights responsive evaluation (e.g. participatory and inclusive approaches).
• Experience working with the United Nations or a similar international organization context is an asset.
• Experience in the Asia and the Pacific region is an asset.
• Language proficiency in English is required.
• V. How to Apply.
• Application letter explaining your interest in the consultancy and why you are a suitable candidate for the consultancy position.
• Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified and not considered for further assessment.
• Applicants who have been shortlisted will be asked for any other materials relevant to pre-assessing the relevance of their experience, 2-3 relevant writing samples. These samples must have been authored by the applicant. Alternatively, the applicant should be able to show that they led in the drafting of the same, copy of biodata page of national passport and copy of the highest education certificate.
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.

Experience:

3 years required

Job type:

Full-time

• Assist in the implementation of integrated risk management solutions such as, Archer and ServiceNow.
• Support the analysis of client risk management requirements and contribute to the development of technical solutions.
• Participate in the configuration and testing of IRM tools to support risk assessment and reporting processes.
• Help organize and conduct workshops and training sessions for clients on the use of IRM systems.
• Collaborate with team members to ensure smooth integration of IRM solutions with other enterprise systems.
• Learn and apply risk management best practices and industry standards.
• Assist with project documentation, including creating process diagrams and user guides.
• Engage in continuous learning to stay updated with emerging risk management technologies and methodologies.
• Thai nationality.
• Bachelor's or Master's degree in Information Systems, Engineering, Risk Management, BBA or a related field.
• Up to 3 years of experience in a related field, such as risk management, IT, or consulting (internships and university projects can be included).
• Experience in Archer or ServiceNow is a plus.
• Basic understanding of risk management principles and desire to develop expertise in this area.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work well in a team environment.
• Eagerness to learn and take on new challenges in a supportive and fast-paced setting.
• Familiarity with IRM platforms such as Archer and ServiceNow is a plus, but not required.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Experience:

5 years required

Skills:

Finance, Negotiation, Excel, English

Job type:

Full-time

• Review and approve new A&H business within your authority. Escalate larger cases as needed and ensure all underwriting meets company and audit standards.
• Set and communicate clear underwriting policies, procedures, and quality standards for the team.
• Work closely with sales and marketing to renew accounts, launch campaigns, and develop new products that meet market needs.
• Oversee loss control, quality control, pricing, catastrophe management, and portfolio planning to drive profitability.
• Mentor and train underwriters, fostering technical skills and customer focus.
• Ensure smooth information flow with Finance, Claims, and other departments.
• Help launch and maintain products, including rating, form development, regulatory filings, and marketing coordination.
• Bachelor s Degree in insurance or related fields (master s degree preferred).
• Solid proficiency of underwriting and insurance industry theories and practice.
• Minimum 5 years of experience in A&H underwriting.
• Minimum 7 years of experience in insurance industry.
• Comfortable and effective in verbal and written communications in English.
• High level of interpersonal and negotiation skills at multiple levels.
• Experience working within a profit center environment with a mid-size to large.
• multinational company.
• Able to team lead and provide excellent leadership to the department to drive results.
• Ability to work in a fast-paced growth environment and multi-task, also under.
• pressure.
• Advanced excel skill and actuarial knowledge / background is plus.

Experience:

5 years required

Skills:

Data Analysis, Problem Solving, Excel, English

Job type:

Full-time

• UN Women does not warrant that the maximum of 200 days. The service will be purchased during the term of the Agreement).
• II. Consultancy Assignment.
• Background/Context.
• UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against all women and girls.
• The mandate and functions of UN Women call for the promotion of organizational and UN system accountability on gender equality through evaluation, strengthening evaluation capacities and learning from evaluation, and developing systems to measure the results and impact of UN Women with its enhanced role at country, regional and global levels. The purpose and role of evaluation in UN Women is to enhance accountability, inform decision-making and contribute to learning on the best ways to achieve women s empowerment and gender equality through operational and normative work.
• The UN Women Independent Evaluation Service (IES) of the Independent Evaluation and Audit and Investigation Services (IEAIS) serves as the custodian of the evaluation function in UN Women, in line with United Nations Evaluation Group (UNEG) Norms and Standards. IES evaluates the work of UN women to enhance organizational accountability, provide evidence-based information for decision-making and to contribute to learning on gender equality and the empowerment of women. IES posts Regional Evaluation Specialists in the Regional Offices of UN Women with a key task to lead independent evaluations and to support country office personnel with the management of decentralized evaluations. UN Women hires external consultants to conduct evaluations as evaluation Team Leader, thematic expert or evaluation analysts.
• Women s leadership and decision-making.
• Women Peace and Security, and Humanitarian Action.
• Women and girls free from violence.
• Women s Economic Empowerment in resilient economies.
• Thematic evaluation consultant: to serve as Team leader for evaluations and/or thematic evaluation team member with thematic expertise covering at least one of the themes identified above. Additional areas of expertise should be aligned with UN Women s Strategic Plan and could include: climate change, Disaster Risk Reduction, social norms change, human rights, etc.
• Please mention your specific thematic area/s of expertise. Consultants will be engaged in a retainer contract and based on organizational needs and alignment with expertise.
• The consultants directly supervised by the Regional Evaluation Specialist for Asia and the Pacific who is based in the Regional Office for Asia and the Pacific in Bangkok, Thailand. The Regional Evaluation Specialist reports to the Chief of Independent Evaluation Service at UN Women headquarters. The consultants will be contracted on a retainer basis based on their availability (and in line with UN Women s Consultant Contract Policy). The contract duration will be from 1 August 2026-31 July 2029 for up to a total of 200 working days for the contract period.
• Description of Responsibilities /Scope of Work.
• Thematic evaluation experts may be engaged as Team Leader or thematic expert on evaluations managed in the Asia and the Pacific region. The work of the consultant will be home-based and they will need to connect with the team during Asia and the Pacific working hours via online platforms.
• Inception phase:Support the scoping and design of the evaluation by supporting document collection, management and review.
• Conduct scoping interviews to inform the evaluation design which should be relevant and tailored to thematic nuances.
• Lead theory of change workshops to inform the analytical approach.
• Support stakeholder mapping for evaluations with identification of right holders and duty bearers in order to inform the human rights and gender equality stakeholder mapping.
• Lead the design of data collection instruments including the evaluation matrix and other gender analytical frameworks from a thematic expertise lens..
• Conduct phase:Lead interviews and focus group discussions with key stakeholders.
• Lead assigned case studies and summary reports.
• Work with team members to produce data visualization, data analysis, coding and synthesis of data.
• Support synthesis of findings from data coding and analysis for input into evaluations reports..
• Reporting phase:Preliminary analysis of data collected, including providing inputs to the evidence map and other analyses. These analyses should utilise thematic area expertise in capturing results, challenges, gaps and learning pertinent to the thematic area.
• Lead the drafting of assigned sections of evaluation report.
• Support drafting of sections of the evaluation report and provide inputs to the annexes and for final evaluation report.
• Communications with stakeholders, meeting organization, and drafting communication products.
• The Evaluation Expert is responsible for the quality and timely submission of their specific deliverables, as specified. All products should be well written in English and have a clear, transparent and verifiable analysis process..
• The guidance provided by the thematic evaluation consultants will be particularly useful to ensure that thematic expertise has been leveraged in all phases of the evaluation process and in each type of evaluation to produce concise and analytical evaluation reports. Deliverables for the thematic evaluation consultant include the following: inception presentation, inception report, data collection tools, data collection notes shared with the RES, analytical products, presentations and final synthesis reports and annexes for evaluations. Evaluation consultants must abide by the UNEG Ethical Guidelines and related code of conduct. All deliverables must be high quality and in line with the GERAAS criteria established by UN Women. The consultant shall adhere to UNEG guidance on the responsible use of artificial intelligence (AI), ensuring that any AI tools used in the evaluation are applied ethically, with full transparency, appropriate human oversight, protection of sensitive data, active mitigation of bias, and explicit documentation of AI-supported processes in all deliverables. The consultant must assure independence from any organization/office/unit/programmes that have been involved in designing, executing, or advising any aspect of the intervention that is the subject of the evaluation. They must also ensure that any outside work will not interfere or pose conflict of interest and submit relevant documentation to UN Women ethics office.
• Consultant s Workplace and Official Travel.
• This is a home-based consultancy.
• As part of the official duty of this consultancy, the consultant may be expected to travel, which will be processed by UN Women, following the duty travel policy.
• III. Competencies.
• Respect for Diversity.
• Integrity.
• Professionalism.
• Awareness and Sensitivity Regarding Gender Issues.
• Creative Problem Solving.
• Effective Communication.
• Inclusive Collaboration.
• Stakeholder Engagement.
• Leading by Example.
• Functional Competencies.
• Good familiarity of the UN Development System.
• Strong planning, goal setting and prioritization skills.
• Excellent analytical and problem-solving skills.
• Ability to work well with diverse actors/individuals.
• Demonstrated ability to communicate effectively and working with a diverse team.
• Computer literacy and ability to effectively use computers, including advanced Excel skills and/or knowledge of related analytical software (SPSS, Stata etc.) and standard applications for concise communication and development of complex written documentation.
• Please visit this link for more information on UN Women s Core Values and Competencies: https://www.unwomen.org/en/about-us/employment/application-process#_Values.
• IV. Required Qualifications.
• Master s degree in Human Rights Law, Economics, Political Sciences, Social Sciences, Gender Studies, International Development, Data/Statistics and/or other relevant fields, is required.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree..
• At least 10 years of demonstrable experience conducting mixed methods (qualitative and quantitative) gender responsive evaluations, including experience in analysing complex data and producing synthesis reports informed by human rights and gender equality perspectives for policy and programme decision making.
• Substantial experience serving as an Evaluation Team Leader, with a minimum of 5 years in a leadership role, including responsibility for overall evaluation design, team coordination, quality assurance, and delivery of evaluation products.
• Demonstrable experience in leveraging key global normative frameworks on gender equality and women s empowerment to inform their analytical, research and/or programmatic work.
• Demonstrated technical experience in one or more cross cutting areas such as gender equality, disability inclusion, human rights based approaches, and/or capacity development, within evaluation, research, or programme contexts.
• Demonstrated experience in applying results based management (RBM) principles and evaluation methodologies, including theory of change, evaluation design, data collection, analysis, and reporting.
• Experience in survey design and deployment, and/or gender statistics or quantitative data analysis, is considered an asset.
• Experience in the Asia and the Pacific region is an asset.
• Language proficiency in English is required.
• An additional language from Asia and the Pacific is desirable.
• V. How to Apply.
• Application letter explaining your interest in the consultancy and why you are a suitable candidate for the consultancy position.
• Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.
• Applicants who have been shortlisted will be asked for any other materials relevant to pre-assessing the relevance of their experience, 2-3 relevant writing samples. These samples must have been authored by the applicant. Alternatively, the applicant should be able to show that they led in the drafting of the same, copy of biodata page of national passport and copy of the highest education certificate.
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).

Experience:

3 years required

Skills:

Excel

Job type:

Full-time

• Department: Operations Support.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Oversee and manage end-to-end project execution for music releases and artist-related activities, including planning timelines, preparing presentation decks, and coordinating internal approvals.
• Prepare and manage project-related documents such as project briefs, timelines, budgets, reports, and other necessary materials.
• Coordinate with internal teams (Artist, Marketing, Production, Digital) and external partners (agencies, vendors, media) to ensure smooth execution of projects.
• Act as a key point of contact to facilitate communication, follow up on tasks, and ensure alignment across all stakeholders.
• Monitor project progress, track deliverables, and ensure all tasks are completed within timeline and quality standards.
• Support music release processes, promotional activities, and artist-related campaigns..
• Bachelor s degree in Business Administration, Marketing, Music Business, Management, or related fields.
• 3-5 years of experience in project coordination / project management, preferably in music, entertainment, or media industry.
• Strong organizational skills with attention to detail, especially in documentation and coordination.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Good communication, coordination, and problem-solving skills.
• Able to work under pressure, manage multiple tasks, and adapt in a fast-paced environment..
• ประสบการณ์ 3 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

15 years required

Job type:

Full-time

• ResponsibilitiesWithin delegated authority, the Director of Administration is responsible for the effective, efficient and systematic management and delivery of all administrative support services required by ESCAP and client entities, enabling efficient and cost-effective mandate delivery and ensuring adherence to established UN regulations, rules, policies and procedures in all operational areas. Under the direct supervision of the Executive Secretary, the incumbent is required to perform the following functions: Provides strategic advice to the Executive Secretary on the integra ...
• Required Languages.
• Language
• Reading
• Writing
• Listening
• Speaking
• English UN Level III UN Level III UN Level III UN Level III Assessment Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods. Special Notice Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. For this position, applicants from the following Member States, which are unrepresented or under-represented in the UN Secretariat as of 30 April 2026, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Belize, Brunei Darussalam, China, Cuba, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Grenada, Guinea-Bissau, Indonesia, Israel, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Micronesia (Federated States of), Monaco, Nauru, Oman, Palau, Papua New Guinea, Paraguay, Qatar, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Sao Tome and Principe, Saudi Arabia, Singapore, Slovenia, Solomon Islands, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, and Vanuatu. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. Pursuant to section 6.9 of ST/AI/2010/3/Rev. 1, interns, consultants, individual contractors and gratis personnel may not apply for or be appointed to any vacancy in the Professional or higher categories within six months of the end of their current or most recent service. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on Manuals in the Help tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

Experience:

2 years required

Job type:

Full-time

• Provide operational support for digital products and platforms.
• Analyze and triage product issues, defects, and enhancement requests.
• Coordinate with Engineering, QA, and IT teams for issue resolution.
• Support release activities, UAT, and post-release monitoring.
• Maintain product documentation, FAQs, and support knowledge base.
• Track incidents, defects, and service requests through ticketing tools.
• Prepare product performance and issue reports for stakeholders.
• Bachelor s degree in IT, Engineering, Business, or related fields.
• 2-5 years of experience in product, application, or system support.
• Basic understanding of SDLC, Agile, and digital product lifecycle.
• Strong analytical and communication skills.
• Experience with Jira, ServiceNow, or similar tools.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.