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Experience:
No experience required
Skills:
Good Communication Skills, English, Thai
Job type:
Full-time
Salary:
฿23,000 - ฿25,000
- Receive inbound calls from customers regarding after-sales service..
- Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective).
- Provide inventory stock checks for customers through phone calls. (e.g. customers ask to check if the new product is available to buy at official store's branch.).
- Working Hour.
- 3 shifts (9.00 - 18.00, 10.00 - 19.00, 12.00 - 21.00).
- Shifts will be announced 2 weeks or 1 month in advance.
- 2 days off (can be split in some cases).
- 1-month training and 2-month probation period.
- Thai nationality.
- Bachelor's Degree.
- English proficiency: B2 or above.
- New graduates are welcome..
- Perks/Benefits;.
- Basic Salary.
- Performance Incentive.
- Diligent Allowance.
- Social Security.
- Group Insurance (Health).
- Annual Increment (As per company policy).
- Bonus (As per company policy).
- Leave Entitlement (AL, SL, BL, etc.).
- Entertainment Events (Whole year).
- Yearly Health Check-up (As per company policy).
- Special Rewards & Points to redeem any special vouchers, gifts, etc.
Skills:
Compliance, Social media
Job type:
Full-time
Salary:
negotiable
- Define store sales goals and set individual objectives for the team.
- Coach and lead Beauty Advisors to achieve their sales targets.
- Monitor KPIs and provide qualitative feedback to Retail Management.
- Leverage market insights and collaborate with corporate retail teams to maximize sales opportunities.
- LEAD STORE OPERATIONS:Control budgets and expenses while optimizing costs.
- Ensure compliance with merchandising guidelines.
- Master and maintain essential store tools (e.g., cash register, time management, clienteling) and beauty tech tools (e.g., diagnostic tools, virtual try-on).
- Oversee inventory management (stock, testers, samples, and other selling tools) to prevent shortages or loss.
- Ensure compliance with data privacy, security, and cash-handling procedures.
- Manage Chat and Shop order processes.
- LEAD AND DEVELOP THE TEAM:Recruit and onboard new Beauty Advisors in alignment with the HR retail philosophy.
- Drive, motivate, coach, and create a positive working atmosphere within the team.
- Assess and develop Beauty Advisors' skills through Connect, training, and feedback.
- Ensure efficient staff scheduling, balancing skills, sales traffic, and store activities.
- Drives performance by inspiring a shared vision and enabling the team to overcome obstacles, fostering innovation and a customer-first approach.
- CREATE A BEST-IN-CLASS CUSTOMER EXPERIENCE:Develop and implement a CRM plan to enhance client loyalty.
- Work closely with Retail Management and HQ to build a client-centric store environment.
- Ensure sales teams deliver a personalized, professional service aligned with CXE & NPS objectives.
- Handle and resolve customer objections and inquiries efficiently and professionally.
- Continuously upskill to adapt to luxury, beauty, and retail business evolution.
- FOR THE COUNTER:Develop and maintain strong relationships with department store floor managers.
- FOR FSS/FLAGSHIP STORES:Solve boutique operational challenges independently and develop local partnerships.
- Identify opportunities to increase store traffic through community engagement and events.
- SKILLSAdapted Communication.
- Brand Incarnation.
- Briefing.
- Coaching Conversations.
- Consumer Needs Anticipation.
- Cooperation.
- Cross-Cultural Agility.
- Data-Driven Decision-Making.
- Diversity, Equity, and Inclusion Leveraging.
- Energy & Stress Management.
- Problem-Solving.
- Retail Tools Management.
- Team Engagement.
- Sales Activity Planning.
- Social Media Trends Activation.
Skills:
Quality Assurance, Assurance, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Ensure regular execution of the BAU deliverables maintenance and delivery to clients.
- Communicate to client in case of BAU delivery encounters: delay (limited scope), rework, as well as align with CS on prioritization.
- Coordinate with BAU on post-production and pre-delivery checks for clients.
- Act upon the incident management process according to the formalized process and RACI.
- Responsible for quality assurance & resolution of operational escalations - working with Customer Support (which is Accountable / SPOC for client) & Data Operations.
- Attend, contribute to and coordinate with Data Ops regular operations & quality reviews and escalation-related face-to-face meetings with client - in alignment with Customer Support.
- Attend and contribute to internal meetings eg. regular CHT, QEM incl. clarification of root causes, etc., and escalations/wellness-related incl. improvement plans preparation.
- Accountable for delivery of operational projects incl. Product Enhancements and any major global operational changes incl. communication, discussing technical questions around process, technical possibilities, recommend effective solutions, define delivery targets and communicate progress, risk, status reporting, etc.
- Drive design of operational solutions with the internal and external clients incl. identifying client s needs and translating them into technical specifications in consideration of technical capabilities and limitations Incl. Introduce / suggest the client pro-actively new improvements / new solutions in their databases that results in driving revenue and enabling simpler, more enduring and cost-efficient database production for NIQ.
- Prepare and communicate impact analysis on syndicated data at country or category level.
- Capture and share lessons learned related to solved issues.
- Identify gaps and areas for improvement in the process.
- Contribute to resolving elements of regional & global clients queries via collaboration with other countries.
- Accountable for E2E timely and accurate resolution of operational client requests and issues, incl. direct client communication for: Database Services (structural changes / change requests, new deliverables setup), incl. Feasibility studies.
- Product Coding.
- Data Quality Issues excl. Coverage & Unusual Trends.
- Support in resolution of other operational client queries, with communication back to Customer Support team for: Data and Methodology Questions.
- Unusual Trends & Coverage (part of Data Quality Issues).
- Triage tickets and cooperate closely with various operations departments to resolve client queries through an efficient workflow - being the only gate way for Commercial teams to Data Ops departments.
- Responsible for ensuring SLA & service standards - for query types Operations Client Partner is responsible for.
- Operational client requests and issues resolution include among others also DDM.
- Use available operational tools to perform all necessary verifications and investigations: Epics, OGRDS, Brandbank product library, eClipse, NRSP, eForte, Discover, CSO/MSDynamics.
- Qualifications Bachelor's Degree or equivalent experience.
- Combination of operational skills and client orientation, demonstrates willingness to understand operational end-to-end processes and able to translate business expectations into technical specifications.
- Strong technical understanding of the operations production platforms and capabilities to secure the necessary translation of client requirements into a technical specification.
- Good understanding of the local FMCG industry.
- Good relationship management skills to effectively liaise with commercial, clients and various operational teams.
- Well-developed analytical skills and very good attention to details.
- Proactive attitude in recommending suitable solutions, demonstrates a Can-Do & results-oriented attitude.
- Independent in executing tasks, driving progress and working out solutions.
- Ability to work effectively in a team to achieve goals together.
- Problem solving skills.
- Time management skills.
- Strong communication, both verbal and written, easiness in presenting complex operational topics in a simple way.
- Good Excel knowledge is a must.
- Additional InformationNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.
Experience:
No experience required
Skills:
Microsoft Office, Thai
Job type:
Full-time
Salary:
฿15,000 , negotiable, commission paid with salary
- ประชาสัมพันธ์ และนำเสนอโปรโมชั่นของบริษัทให้ลูกค้ารับทราบ.
- ประสานงานและสนับสนุนงานของฝ่ายขาย.
- บันทึกข้อมูลของลูกค้าลงในระบบจัดเก็บข้อมูลของบริษัท.
- ช่วยจัดเตรียมและสรุปข้อมูลตามความต้องการของลูกค้า รวมทั้งแนะนำผลิตภัณฑ์และการบริการที่เหมาะสม.
- ติดต่อประสานงานกับฝ่ายอื่นๆ ภายในบริษัทและบริษัทในเครือ เช่น ฝ่ายบัญชี ฝ่ายปฏิบัติการ เป็นต้น.
- เข้าร่วมกิจกรรมส่งเสริมการขายนอกสถานในกรุงเทพและปริมลทล (หรือต่างจังหวัดเป็นบางครั้ง).
- ไม่จำกัดเพศ อายุ 18 -38 ปี [เปิดรับเด็กจบใหม่].
- มีความซื่อสัตย์ ขยัน อดทนและรับผิดชอบงานให้ทันตามกรอบเวลาที่กำหนด.
- มีความมุ่งมั่นและใฝ่ศึกษาเรียนรู้ตลอดเวลา.
- มีมนุษยสัมพันธ์ที่ดี มีทักษะการสื่อสารและทักษะในการทำงานร่วมกับผู้อื่นได้.
- สามารถใช้งานโปรแกรมคอมพิวเตอร์พื้นฐานได้ดี เช่น Excel, Word, Web, Email.
- หากมีประสบการณ์ทำงานที่เกี่ยวข้องกับฝ่ายขายมาก่อนจะได้รับการพิจารณาเป็นพิเศษ.
- หากสามารถขับรถยนต์หรือรถมอเตอร์ไซค์ และมีใบอนุญาติขับขี่ สามารถเดินทางไปประสานงานนอกสถานที่ได้ (ถ้ามี) จะได้รับการพิจารณาเป็นพิเศษ.
- ผลตอบแทนและสวัสดิการ (Benefits).
- รายได้ตามตกลง(ไม่รวม โบนัสรายไตรมาส เบี้ยขยัน และเงินสนับสนุนพิเศษตามโครงการ) และ พิจารณาปรับตามผลงาน.
- สิทธิประกันสังคมและสิทธิประกันกลุ่มของบริษัท.
- โบนัสรายไตรมาสและโบนัสรายปี (ขึ้นอยู่กับผลงานของทีม).
- เบี้ยเลี้ยงและค่าเดินทางนอกสถานที่.
Skills:
Multitasking, Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- Bangkok - Krung Thep Maha Nakhon - Thailand.
- At Siemens Mobility, we empower transport providers worldwide to realize sustainable mobility solutions. As a leading technology company, we combine the real and digital worlds like no other in rail. In an open ecosystem, we bring together rolling stock, rail infrastructure, customer service, and software to enable sustainable, comfortable and cost-effective rail traffic today.
- Transform the everyday through your role in creating sustainable transport solutions ...
- Siemens Mobility Thailand is seeking a proactive and detail-oriented Administrative Function Support to manage office administration tasks and provide essential support to staff. This role involves coordinating internal events, managing administrative processes, and ensuring smooth operations at the site.
- This is your role. What part will you play?.
- Support hiring activities for technician positions.
- Manage administrative tasks including timesheet processing, purchase requisitions, and coordinating the rental and management of helpdesk services for employees, ensuring they have the necessary equipment and access.
- Coordinate internal events and annual health check-up programs.
- Oversee site facilities and ensure smooth operations.
- Collaborate with P&O and staff for effective communication.
- Use your skills to move the world forward.
- Bachelor degree in Business Administration or a related field.
- Prior experience in administrative roles supporting multiple departments is a plus.
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office systems.
- A proactive mindset, with the ability to handle deadlines and prioritize tasks effectively.
- Proficient in both written and spoken Thai and English, with strong ability to communicate effectively in both languages.
- Why you ll love working for Siemens Mobility.
- We live and foster an ownership culture in which every employee takes personal responsibility for our Company's success. We invest in our team members, offering a wide variety of development opportunities. In this role you will have the opportunity to qualify for Siemens Commercial Project Manager career and to undergo the Commercial Project Management certification.
- Flexible Benefits Program for employees & dependents.
- Medical Insurance for Spouse and Children.
- Siemens Share Options.
- National & International opportunities.
- Positive, inclusive and relaxed working environment.
- Join a team dedicated to transforming the everyday for a more sustainable future.
- Siemens prides itself on its diverse workforce.
- Siemens has been recognised as ahead of its time for many reasons, and our progressive policies is one of them. We encourage applications that reflect the diversity of the communities within which we work.
- We are a proud equal opportunity employer, where we continue to push for a work environment of diversity and inclusion, we also believe that differences in personalities, thoughts and ideas are important, and that is why we know diversity and inclusion is very important in helping realise the potential of our people. As part of our Ownership culture, Siemens supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.
Job type:
Full-time
Salary:
negotiable
- Ensure all products are visually appealing and displayed according to company guidelines.
- Regularly update displays in line with seasonal changes, new product launches, and promotional campaigns.
- Work closely with the sales and marketing teams to ensure alignment on promotions, campaigns, and product launches.
- Maintain optimal stock levels in stores to prevent overstocking or stockouts.
- Maintain a clean, organized, and attractive shopping environment.
- Requisition Number: 220829 Job Function: Field Marketing
Job type:
Full-time
Salary:
negotiable
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
- KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Skills:
Energetic, English
Job type:
Full-time
Salary:
negotiable
- Minimum degree in Business or related discipline.
- Proficiency in English & Thai (written & spoken).
- Team playing skills with strong customer orientation.
- Strong communication and presentation skills.
- Self-motivation, highly energetic, outgoing character and willingness to explore self-potential in different area.
- High ambition and potential to develop your long term career at Hilti.
- WHAT S IN IT FOR YOU.
- Show us what you re made of and we ll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways more in new places. It s how we find the right fit and further our teams personally and professionally. Additionally, we offer you a competitive salary and a wide range of benefits, including training opportunities and very good health care plan.
- WHY HILTI.
- Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
- COMMITMENT TO INCLUSION.
- At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
- APPLY NOW.
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Skills:
English
Job type:
Full-time
Salary:
negotiable
- Checking calendar for internal and external meeting and also arranging documents for various meeting.
- Contacting with clients, Sending out financial statements and other documents to clients.
- Copy document which are sent out to client such as EL, covering letter of FS etc. and send it to filing room.
- Formatting the letter of engagements, fee letter, proposal letter, management letter, report and other documents.
- Organizing a domestic and international travel for staffs such as checking for airfare, booking a flight, a van or an accommodation by directly contact travel agency or administrative officer.
- Reimbursing expense for local travel, oversea travel and entertainment staff.
- Opening new job code and new client code.
- Prepare copies of financial statements, the attached form of PND50 for partners signing.
- 1-3 experience in secretary or coordinator.
- Bachelor Degree in any related field.
- Good command of spoken and written English.
- Proficient in MS Office application.
- Proactive & Multi tasking.
- Be a good team player.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
Experience:
No experience required
Job type:
Full-time
Salary:
฿30,000 - ฿35,000
- Design & create motion graphics and animations with different creative on social media & online advertising channels.
- Participating in brainstorming sessions and brand development with Strategy team.
- Collaborating with graphic design staff to ensure brand integrity.
- Create attractive graphic design align with client's brand voice & guideline.
- Bring new ideas to the team and work closely with Creative & Content team.
- Assist video editing across social media platform.
- Quick mock-up on any artwork creation to support the team.
- Report to project manager on daily tasks.
- Degree in Design or a related creative discipline.
- 2+ years industry experience in an agency or creative studio.
- Portfolio showing a strong interactive design sense.
- Strong in Adobe Suites skills (i.e.Illustrator and Photoshop).
- VDO editing & motion graphic skills.
- Able to work under pressure and collaborate with Creative Content and Client Service team.
- Must be detailed oriented and work well handling multiple jobs in a fast-paced environment.
- Exceptional interpersonal, collaborative, and creative problem-solving skills.
- High-skill level of experience with the Creative Suite.
- Passion (the ability to view the work as fun in a small collaborative!).
Job type:
Full-time
Salary:
negotiable
- Job Number25202165
- Job CategoryAdministrative
- LocationMontien Riverside Hotel Bangkok, 372 Rama III Rd Bang Khlo, Bangkok, Thailand, Thailand, 10120
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir eşit fırsat işvereni olmaya kararlıyız. Çalışma arkadaşlarımızın, özgün arka planlarına değer verilen ve geçmişleriyle birlikte kabul gördükleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En güçlü yanımız, çalışma arkadaşlarımızın beraberlerinde getirdikleri zengin kültür, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya yürürlükteki yasalarla korunan diğer durumlara dayalı ayrımcılık da dâhil olmak üzere, her türlü ayrımcılığa karşıyız.Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
- JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Fluent in both Thai and English (spoken and written).
- Minimum qualification: High School Diploma; Diploma or Degree preferred.
- Good communication and interpersonal skills.
- Basic computer and typing proficiency.
- Previous customer service or call center experience is an advantage.
- Willingness to work in shifts, weekends, or public holidays as required.
- Why Join Us? Competitive salary and performance incentives.
- Professional and inclusive working environment.
- Training and development opportunities.
- Career growth in a global BPO company.
- Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
- Assist customers with inquiries, product information, order status, and troubleshooting.
- Maintain accurate records of customer interactions in the system.
- Follow up to ensure resolution and customer satisfaction.
- Meet performance targets for quality, efficiency, and customer satisfaction.
- Escalate complex issues to the relevant department when necessary.
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Skills:
Project Management, Creativity, Industry trends
Job type:
Full-time
Salary:
negotiable
- Creative Vision: Develop a compelling creative vision that aligns with the app s brand identity and business goals, ensuring a consistent and engaging user experience.
- Team Leadership: Lead and mentor a team of designers, illustrators, and other creative professionals, fostering a collaborative and innovative environment.
- Design Strategy: Collaborate with senior management to set and execute design strategies that enhance the app s functionality and aesthetic appeal.
- Cross-Department Collaboration: Work closely with product managers, developers, and marketers to integrate visual elements seamlessly across all platforms.
- Project Management: Oversee all phases of the design process, from concept to production, ensuring projects are completed on time and within budget.
- Quality Control: Ensure all visual content maintains high standards of quality and creativity, reviewing and approving final designs.
- Trend Analysis: Stay informed about industry trends and competitive landscape to keep the app s design cutting-edge and relevant.
- User Experience Enhancement: Prioritize user experience in the design process, striving for designs that are not only beautiful but also functional and user-friendly.
- Brand Development: Guide the evolution of the app s visual brand and identity, ensuring it remains strong and recognizable in all materials and interfaces.
- Creative Problem Solving: Address and resolve design challenges with innovative solutions that adhere to brand guidelines and enhance user satisfaction.
- Stakeholder Communication: Present design concepts and campaigns to stakeholders, articulating the rationale behind decisions and design choices effectively.
- Feedback and Iteration: Implement feedback and iterate on designs, refining concepts to meet objectives and exceed user expectations.
- Vendor Management: If necessary, manage relationships with external vendors or agencies to procure additional design services or resources.
Job type:
Full-time
Salary:
negotiable
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
- KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Skills:
Branding, Social media, Research
Job type:
Full-time
Salary:
negotiable
- Design and create visuals, videos, and key artworks that enhance artist identity and support marketing campaigns.
- Assist in producing promotional materials and digital content across platforms, keeping visuals consistent with Universal Music and artist branding.
- Work with Creative, Marketing, PR, and Social Media teams to deliver engaging content aligned with campaign goals.
- Contribute ideas for campaigns, social media content, and music releases.
- Review designs to ensure accuracy, quality, and visual appeal.
- Research music, pop culture, and social media trends to inspire fresh creative ideas.
- Organize design files and help manage timelines for smooth workflow and on-time delivery.
- Be proactive, collaborative, and open to feedback to grow creative and technical skills.
- Desirable Traits: Bachelor s degree in graphic design / visual communication or related fields.
- A strong portfolio showcasing, creative thinking, design skill and understanding of design for various media.
- Have skill of motion graphics/video editing is a plus.
- Deeply understand of design principles including typography, layout, color theory and visual hierarchy.
- Ability to use the required programs: Adobe Photoshop | Adobe Illustrator | Adobe Premiere Pro.
- Can work under pressure, limited time and tight deadline.
- Good communication and project management skill.
- Interested? Please follow the link to submit your application today!
- Note: Only shortlisted applicants will be contacted.
- About us Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world.
Job type:
Full-time
Salary:
negotiable
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
- KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Job type:
Full-time
Salary:
negotiable
- Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
- Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
- Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
- Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
- Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
- Ensure store staff are well briefed and trained on new Apple products and promotions.
- Merchandiser and Brand AmbassadorEnsure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
- Develop unique selling opportunities and programs with store sales manager and Territory Lead.
- Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
- Always represent the Apple brand to the highest level.
- Training/CoachingMaintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
- Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
- Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
- Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
- Business ManagementMaintain regular contact with Apple Operations to ensure smooth order and delivery process.
- Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
- Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
- Preferred Qualifications
- Proven track record in the delivery of aggressive growth targets against closely measured goals
- Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions
- Aggressive focus on goals and continuous improvement
- Customer service experience
- Advanced communication skills and excellent presentation skills
- Strong technical aptitude
- Mature approach, decision-making and follow through
- Hardware and service sales background in a retail environment
- Involvement in carrying out in-store merchandising plans
- Apple product and channel experience
- Understanding of operations and logistics
- Retail sales experience (1-3 years)
- Will be required to work full time roster Tuesday - Saturday
- Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Job type:
Full-time
Salary:
negotiable
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
- KNOWLEDGE AND SKILLS Passion for human relations and sales Problem solving, curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Passion and knowledge of the managed product category Good communication in English. Mandarin is an advantage Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
- Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Skills:
Compliance, SAP, English
Job type:
Full-time
Salary:
negotiable
- Responsible to serve customer by proceed order processing, product delivery, commercial documentations to meet service level agreement (SLA). Responding to customer enquiries and feedback the appropriate solutions to customer.
- Coordinate, negotiate and communicate with internal and external stakeholders to ensure customer orders fulfilment. The target is to ensure excellent service standards, customer satisfaction, compliance, and optimum cost of service.
- EDUCATION.
- Bachelor's Degree or higher in Business Administration or related.
- EXPERIENCE.
- Experience in customer service, sales coordinator, sale supports, sale operations will be advantage.
- New graduates are welcome.
- SAP knowledge (SD Module) will be advantage.
- Good command of spoken and written English.
- Good service mind, interpersonal and communication skill.
- OTHER REQUIREMENTS.
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