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Experience:

4 years required

Skills:

Automation, Risk Management, Compliance, English

Job type:

Full-time

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

Experience:

1 year required

Skills:

Sales, Own Transportation and Driving Licence, Excel, Thai

Job type:

Full-time

• คุณจะได้เป็นตัวแทนของบริษัทฯ ในการรับผิดชอบการขายและกระจายสินค้าในพื้นที่ที่ได้รับมอบหมายให้กับกลุ่มร้านค้าปลีกและร้านค้าส่ง.
• ดูแลให้สินค้าของบริษัทฯมีวางพร้อมและจัดเรียงอย่างเรียบร้อยในร้านค้าปลีกและร้านค้าส่งตามหลักเกณฑ์ที่กฎหมายกำหนด.
• สร้างความสัมพันธ์ที่ดีระหว่างบริษัทและร้านค้าเพื่อพัฒนาธุรกิจให้เติบโตร่วมกัน.
• ทำงานวันจันทร์ - ศุกร์.
• การศึกษาวุฒิ ปวส. ขึ้นไป.
• มีทักษะในการขับรถเกียร์ออโต้ได้เป็นอย่างดี.
• มีใบอนุญาตขับขี่รถยนต์มาแล้วอย่างน้อย 1 ปี.
• มีทักษะการใช้คอมพิวเตอร์และการคำนวณเบื้องต้น.
• มีประสบการณ์ในการขายร้านค้าส่ง.
• มีประสบการณ์ในการขายสินค้าอุปโภคบริโภคจะได้รับการพิจารณาเป็นพิเศษ.
• รายได้ต่อเดือนไม่ต่ำกว่า 30,000 บาท.
• ค่าตอบแทนพิเศษตามผลงาน (incentive).
• โบนัสประจำปี 1.25 เดือน.
• รถยนต์และบัตรเติมน้ำมัน.
• โทรศัพท์มือถือพร้อมแพคเกจการใช้งาน.
• ประกันสุขภาพและประกันชีวิตกลุ่ม.
• กองทุนสำรองเลี้ยงชีพ.
• วันหยุดประจำปี.

Experience:

5 years required

Skills:

Accounting, Thai, English

Job type:

Full-time

• Uphold a strict level of confidentiality.
• Payroll / Commission and salary database update.
• Preparation and submission of Social Security, Payroll, Bonuses, Commissions, Overtime.
• Coordinate and control work permits, visa, passport, any related arrangements with BOI.
• Oversee every single government related documents and matters (Department of Revenue/Department of Business Development/Social Security).
• Issues invoices.
• Send Messenger to clients.
• send EMS to Clients.
• Purchase Groceries and Furnitures.
• Take care of maintenance and housekeeper.
• Assisting solicitors on an ad-hoc basis with legal research, drafting, day-to-day transaction and case management tasks and the development and maintenance of processes and policies.
• Managing the preparation, negotiation and signature of high-volume standard form.
• agreements including NDAs and consultancy agreements.
• Reviewing agreements and preparing contract summaries to be used in the contract signoff process.
• Proven work experience as a senior administrative assistant, virtual assistant or executive administrative assistant.
• In-depth understanding of office management and daily operations.
• Hands on experience with MS Office.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Proven experience as a financial controller, accounting supervisor, chief or senior accountant.
• Thorough knowledge of basic accounting procedures.
• In-depth understanding of Generally Accepted Accounting Principles (GAAP).
• Awareness of business trends.
• Familiarity with financial accounting statements.
• Experience with general ledger functions and the month-end/year-end close process.
• Accuracy and attention to detail.
• Aptitude for numbers and quantitative skills.
• BS degree in Accounting, Finance or relevant additional qualification as a personal assistant, secretary and legal will be a plus.

Experience:

2 years required

Skills:

Social media, Product Development, Quality Assurance

Job type:

Full-time

• Brand Consistency: Develop and maintain a cohesive visual identity that aligns with the brand s goals and messaging across all platforms.
• Visual Design for UI: Collaborate with UX/UI teams to design intuitive interfaces that are both user-friendly and visually appealing.
• Marketing Materials: Create and design promotional materials such as digital ads, brochures, and flyers for marketing campaigns.
• Social Media Graphics: Design eye-catching graphics for social media platforms to increase engagement and brand visibility.
• In-App Graphics: Develop icons, banners, and other visual elements used within the app, ensuring they align with the overall design theme.
• Collaborative Work: Work closely with cross-functional teams including marketing, product development, and communications to ensure coherent visual storytelling.
• Innovative Design: Stay updated on the latest design trends and tools, applying innovative techniques to keep the app s visuals fresh and exciting.
• Illustrations & Animations**: Create custom illustrations and animations to enhance content and appeal visually.
• Prototyping: Design and present prototypes and mockups to communicate design concepts to stakeholders for approval.
• Quality Assurance: Review and assure quality in all design materials before they go live, maintaining a high standard of work.
• Project Management: Handle multiple design projects simultaneously, meeting deadlines and managing workflow efficiently.
• Feedback Implementation: Gather and implement feedback from users and internal teams to refine and perfect design elements.
• Graduated in graphic design, communications design, or other design-related studies.
• More than 2 years of relevant experience.
• Experience in digital advertising agencies is a plus.
• Expert with the Adobe Creative Cloud and you are passionate about motion design.
• Conceptualize and translate ideas into clear and engaging communication pieces.
• High creativity and thinking outside the box.
• Artwork developing/designing is preferred.
• Confident in marketing knowledge, and have a common sense about business direction understanding.
• Interest in Social, self-motivated, ability to work under pressure, highly responsible.

Experience:

3 years required

Job type:

Full-time

• Support the set up and maintenance of window displays and interiors, adjusting them to the type and merchandising of single stores.
• Set up and maintain in-store merchandising of the category, implementing the received guidelines and design inputs, based on sales trends, market peculiarities, customer target and reference competitors.
• Solve specific store visual merchandising challenges that require adaptations including store size and merchandising/inventory level.
• Co-ordinate with the Retail Merchandising Department to understand the merchandising guidelines and implement the visual strategy based on business needs.
• Cooperate with the Retail Merchandising Department for the implementation of appropriate outfits for the market, the customers and the season based on products in stock.
• Visit stores on a regular basis to ensure that Visual Merchandising standards are maintained in all of them.
• Provide appropriate indications to the In-Store Visual referring person.
• Cooperate with the Communication Department to the implementation of In-Store Events and Press Presentations, when required.
• Provide training to shop staff to ensure that the display is maintained up to corporate standards.
• KNOWLEDGE AND SKILLS Creative Mindset More than 3 years of experience in VM for international fashion companies and/or in creative fields. International and/or regional experience would be an advantage. Proficiency in Photoshop and Illustrator and Adobe software. Good interpersonal skills Self-motivated. Able to work independently as required, but able to function as part of a larger team structure. Willingness to travel Good command of English language Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
• Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Experience:

3 years required

Skills:

Typography, Polish

Job type:

Full-time

• Lead product design across key areas, owning outcomes from discovery to launch.
• Define and uphold visual and interaction standards to ensure every screen feels polished, purposeful, and on-brand.
• Champion a high-fidelity design culture where typography, layout, animation, and motion are considered central to product quality.
• Balance a strong visual design sensibility with solid UX principles to craft experiences that are both beautiful and functional.
• Drive and validate design ideas through rapid prototyping, user feedback, and iterative experimentation.
• Mentor and support the design team, offering clear creative direction and fostering growth.
• Collaborate closely with PMs, engineers, and stakeholders to ensure alignment between design, product goals, and technical feasibility.
• Own and evolve our design system to promote visual consistency, smooth developer handoff, and foster cross-functional collaboration.
• Basic QualificationsBachelor s degree in Design or a related field.
• Minimum 3 years of experience in visual and UX/UI design.
• Portfolio that demonstrates visual polish, product thinking, and shipped impact at scale.
• Strong visual design skills with attention to composition, color, type, and interaction details; expert in Figma and scalable UI systems.
• Solid understanding of design principles and frameworks like Atomic Design, Human-Centered Design, and the Double Diamond model, with the ability to apply them in practice.
• Strategic thinker with strong product ownership proactively identifies the right problems and designs user-centric, business-aligned solutions.
• Systems thinker with experience building and maintaining coherent design systems across products.
• Fast, intentional, and iterative moves with clarity, tests assumptions, and learns from users.
• Collaborative team player with excellent communication and storytelling skills.
• Preferred QualificationsExperience using Rive to create animated UI and visuals.
• Ability to produce simple, brand-aligned illustrations, icons, or graphic assets that enrich product interfaces and enhance storytelling through design.
• Experience with two-sided marketplaces, service platforms, or e-commerce.
• Familiarity with experimentation frameworks (e.g., A/B testing, rapid prototyping).
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Experience:

3 years required

Skills:

Research

Job type:

Full-time

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

Experience:

3 years required

Skills:

Fashion Design, Product Design, Creativity, English

Job type:

Full-time

• Maintain accurate and up-to-date product data, including Cost Sheets, SKU creation, and
• barcode generation..
• Prepare Product Brief presentations and ensure clear alignment with design, production,
• marketing, and sales teams..
• Coordinate with factories and seamstresses on production progress, including preparing job
• orders/contracts and managing material orders..
• Monitor internal and external production schedules, ensuring timelines and product quality are
• met..
• Prepare necessary pre-launch documentation such as Delivery Notes (DN) and QC forms, and
• support quality assurance activities as needed..
• Provide product information to marketing teams for campaigns, photo shoots, and launch
• preparation..
• Conduct demand forecasting, gather demand inputs from internal teams, and analyze customer
• insights to support planning..
• Prepare product forecasts and re-order requests based on market data, demand trends, and
• inventory needs..
• Review stock levels with warehouse teams to support re-order decisions and avoid stockouts or
• overstock situations..
• Conduct basic sales and product performance analysis to support ongoing merchandising
• decisions..
• Perform competitor product reviews to support pricing, feature improvements, and market
• positioning..
• Support sales teams with product information when issue resolution is required..
• Handle administrative responsibilities including PR submissions (TR Cloud & Excel), payment
• requests, bill compilation, and purchasing plans..
• Coordinate approval workflows and follow up with accounting to ensure timely processing of
• purchasing and payment activities..
• 3-5 years of experience in Merchandising, Product Development, Production Coordination, or
• related roles..
• Strong understanding of product development processes, materials, costing, and supplier
• coordination..
• Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and comfortable working with product data..
• Excellent communication and coordination skills; able to work effectively with cross-functional
• teams..
• Ability to communicate in English (both written and verbal) for coordination with suppliers and
• internal teams..
• Detail-oriented, organized, and able to manage multiple tasks and timelines simultaneously..
• Ability to work in a fast-paced environment and adapt to shifting priorities..
• Experience working with factories/ brands or garment/apparel manufacturing..
• Ability to communicate in Chinese (Mandarin) for coordination with suppliers is a strong plus..

Experience:

2 years required

Skills:

Thai

Job type:

Full-time

• Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
• Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
• Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
• Support Marketing Efforts - Help create content and manage social media presence.
• Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
• Good English communication skills.
• Detail-oriented with strong organizational skills.
• Interest in fashion, luxury goods and ready to learn & grow.
• Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.

Experience:

5 years required

Skills:

Finance, Budgeting, Compliance, English

Job type:

Full-time

• In collaboration build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities.
• Work in partnership with the General Manager, Finance and HR on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience.
• Identify and analyze amount of time client advisors allocated to responsibilities ot ...
• Proactively drive the company s efforts ensuring streamlined effective communications and processes throughout.
• Recommend value added activities that will increase individual sales, promotes cross-selling of categories, increases retention, and return rates of clients, including store commissions and/or retail specific projects when required.
• Ensure that the KPI's evolved are relevant to lead the store productivity and improve performance.
• Work together with Sales to develop sales and implement improvements plans.
• Partner with related departments to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales effectiveness throughout the process.
• Retail Training.
• Implement training programs, assessment to develop product expertise, service, selling and clienteling skills, improve store efficiencies, drive retail excellence, optimizing sales professionals productivity as well as brand loyalty, and market share growth.
• Partner with management on appropriate training roadmap that supports our business strategy and on the long-term Planning, Annual Profit planning and budgeting process to ensure in fostering key capabilities required for the company s growth plans through training and development.
• Liaise with related departments to define actions plans following mystery shopping results and to develop specific programs to improve client experience and loyalty.
• Identify training and development needs within the organization and devising training strategies that aligned with business objectives.
• Partner with corporate teams to adapt, design and develop training classes and materials to fill identified training needs or curriculum gaps.
• Coach and facilitate career development conversations and actions to ensure the company have the right people and capabilities for the future.
• Ensure in-store coaching of sales team and store leadership team takes place regularly.
• Track the trainings efficiency and implement evaluation system for the trainers.
• Provide evaluations for post-training endeavors to demonstrate ROI.
• Evaluate and recommend internal or external learning resources to support the development plans.
• Operational Excellence.
• Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, inventory organization.
• Analyze and monitor individual store inventory productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across departments and store teams.
• Identify innovative action plans with Managing Director, store teams and functional departments (as appropriate) to minimize operating costs and operational risks.
• Analyze and follow controllable costs to meet budget.
• Provide regular in-depth analysis of outliers (over and underperforming stores) and work with the Sales on action plan to improve the performance.
• Organize periodical Store Performance Committee to report on progress and discuss action plans.
• Lead individual store inventory accuracy and integrity plans through analysis.
• Compliance on Company policy and procedure.
• Drive market audit compliance with Internal and Sales Audit teams.
• Lead Retail Projects.
• Constantly fine tune our Retail Presence (Grooming) to engage properly with clients.
• Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs.
• Drive new tools and coordinate store issues follow up with IT (i.e. lead new release, training, issues).
• Rethink business practices and provide feedback on current policies & procedures.
• 15+ of Retail operations, Retail excellence, Training experience in luxury retail.
• 5+ years of retail leadership experience.
• BA or BS degree or greater.
• Significant experience working around topics such as Retail Operation, Retail Analytics, KPIs and Retail Training in a leading luxury company.
• In-depth knowledge for the luxury market, as well as highest standards of client experience.
• Strong consultative, coaching, communication and influence skills.
• Expertise in training and facilitation skills.
• Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills.
• Ability to collaborate productively and ability to lead and influence in a team environment.
• Agile with entrepreneurial spirit, finding new approaches and solutions to the challenges.
• Strong English verbal and written communication skills.
• Business acumen, numerical agility and forward-thinking.
• Experience in both country operational role or regional/ global roles are preferred.

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

Experience:

1 year required

Skills:

Data Entry, Excel

Job type:

Full-time

• Department: Back Office & Administration.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Prepare equipment and assets for new employees.
• Manage asset systems, including data entry, issuing numbers, and applying stickers.
• Oversee the rotation and usage of assets within the company.
• Track the return of assets when employees leave the company.
• Conduct annual asset inventory counts.
• Set up office space and arrange office furniture for new departments or relocations.
• Evaluate and categorize the quality of assets.
• Bachelor s degree in any field.
• At least 1 year of experience in asset management or office administration.
• Proficient in Excel, including pivot tables and VLOOKUP functions.
• Experience with publicly listed companies will be considered a plus.
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

2 years required

Skills:

Sales, English

Job type:

Full-time

• Greet and welcome clients with warmth, professionalism, and genuine enthusiasm.
• Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience.
• Maintain a refined, elegant, and customer-centric environment that reflects our brand values.
• Sales & Client Relationship Management.
• Understand customer needs and provide tailored product recommendations to drive sales.
• Foster strong, long-term relationships through consistent client communication and post-sale follow-up.
• Proactively address client inquiries and resolve concerns with discretion and efficiency.
• Share customer insights and feedback with store management to enhance the overall client experience.
• Contribute to the execution of sales plans and store targets.
• Actively participate in in-store events, marketing activities, and promotional campaigns to enhance brand visibility.
• Store Operations & Visual Standards.
• Support the smooth execution of daily store operations, including opening and closing procedures.
• Uphold brand standards through impeccable store presentation and visual merchandising.
• Participate in stock management activities, including stock transfers, monthly inventory counts, and preparation.
• Perform other duties as assigned to support the team and ensure a seamless store operation.
• Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
• Passion for luxury, craftsmanship, and delivering an exceptional client experience.
• Fluent in English; proficiency in additional languages is a strong advantage.
• Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
• A collaborative team player who embodies the values and spirit of the Hermès Maison.
• Strong interpersonal and communication skills with the ability to build lasting client relationships.
• Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
• Self-motivated with the ability to work independently while contributing to a team dynamic.
• Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.
• Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
• Passion for luxury, craftsmanship, and delivering an exceptional client experience.
• Fluent in English; proficiency in additional languages is a strong advantage.
• Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
• A collaborative team player who embodies the values and spirit of the Hermès Maison.
• Strong interpersonal and communication skills with the ability to build lasting client relationships.
• Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
• Self-motivated with the ability to work independently while contributing to a team dynamic.
• Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.

Experience:

1 year required

Skills:

Microsoft Office

Job type:

Full-time

• Department: Operations Support.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Support and oversee trainees and students under BLKGEM.
• Coordinate training schedules, classes, and coaching hours.
• Handle communication and respond to messages from trainees, parents, and relevant stakeholders.
• Manage administrative tasks, documentation, and operational support for the team.
• Coordinate with internal teams and external parties as required.
• Perform other tasks as assigned..
• 0-1 year of experience in Admin or Coordinator roles (fresh graduates are welcome).
• Proficient in Microsoft Office.
• Able to work late hours and on weekends based on training or activity schedules.
• Experience in Artist Relation, Artist Management, or Project Coordination is an advantage.
• Strong communication skills, proactive attitude, and high sense of responsibility.
• Able to work well in a team and handle multiple tasks efficient..
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 2 อัตรา.

Experience:

2 years required

Skills:

Mandarin, English

Job type:

Full-time

• Bachelor's degree holder is required.
• Minimum 2 years of working experience is a Must.
• Fluent in Taiwanese Mandarin (spoken and written).
• Good command of English for internal communication.
• Previous experience in customer service, call center, or similar roles preferred.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computer systems and CRM tools is a plus.
• Key Responsibilities: Respond promptly and professionally to customer inquiries via email and live chat.
• Conduct outbound calls to follow up on customer issues, provide information, or gather feedback.
• Identify customer needs and offer appropriate solutions or alternatives.
• Maintain accurate records of interactions and transactions in the system.
• Escalate complex issues to the appropriate departments when necessary.
• Meet performance targets related to response time, customer satisfaction, and quality metrics.
• Contribute to continuous improvement by providing customer feedback and suggestions.

Experience:

2 years required

Skills:

Data Analysis

Job type:

Full-time

• Responsible and accountable to grow coffee and fresh drink business under Shell Café brand.
• Marketing & Innovation.
• Develop and execute marketing campaigns for coffee and drink offerings.
• Stay updated on beverage trends and introduce innovative menu items.
• Organize in-store events or tastings to boost engagement.
• Sales & Financials.
• Monitor sales performance and implement strategies to meet targets.
• Manage cash handling and assist with financial reconciliation.
• Collaborate with store management on pricing and promotions.
• Operations & Product Quality.
• Ensure the implementation of signature menu and core menu to be available at all sites.
• Ensure all beverages meet quality and presentation standards.
• Monitor inventory levels and order supplies as needed.
• Work with and provide a guideline to a CR operation manager to manage daily operations of the coffee and fresh drink section, ensure cleanliness and hygiene standards in accordance with health regulations.
• Work with a Training Manager to develop training protocol for baristas and beverage staff.
• Conduct regular performance reviews and provide coaching.
• Customer Experience.
• Engage with customers to understand preferences and recommend products.
• Handle customer complaints and resolve issues promptly.
• Promote seasonal specials and new product launches.
• Minimum 2-3 years of experience in food service or beverage retail.
• Strong knowledge of coffee brewing techniques and drink preparation.
• Excellent leadership, communication, and customer service skills.
• Familiarity with POS systems and inventory management tools.
• Passion for coffee culture and beverage innovation.
• Experience in marketing or promotional strategy.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong operational experience in coffee business.
• Strong in both internal and external stakeholder engagement.
• Quantitative thinking & high capability in data analysis.
• Experience in managing the dealer operations.
• Strong in delivery through other skill.
• Ability to work under commercial pressure with stretch targets.
• Ability to manage prioritization, multiple tasks from stakeholders and deliver within challenging deadlines.
• Having Commercial Approach and ability of taking commercial risks.
• Strong in Data analytic.
• Having a fast and agile attitude with sense of urgency.
• Commercial Mindset.
• Resilient manner.
• Sales experience is a plus.
• FMCG experience is a plus.
• Dimensions.
• of Channels: MBA and DO.
• of sites: 220+.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Experience:

3 years required

Skills:

Sales, Excel, English

Job type:

Full-time

• Provide support to Fashion Advisorsto provide appropriate After Sales advice to clients, especially for more complex cases.
• Work with Fashion Advisors to ensure close follow up for all after sales cases and provide prompt and regular updates (eg technical aspects) to clients.
• Provide technical after sales advice to clients in the boutique as necessary.
• Improve After Sales Process & Elevate Know-how in Boutique Coach Fashion Advisors to diagnose products and distinguish between repair and care services.
• Ensure Fashion Advisors accurately update service details and estimates in CASS (Customer After Sales Services) system.
• Guide Fashion Advisors on the product authentication quick check for all received items.
• Coordinate with the Repair Centre on CASS follow-ups and service status updates.
• Promote a positive After Sales mindset and culture within the boutique.
• Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
• Work with the Client Engagement Expert to build loyalty and confidence among After Sales clients.
• Support CASS user training and share Quality/After Sales topics during morning briefings.
• Administration & Coordination Update status and remarks in CASS and repair forms; communicate client needs to Repair Centre.
• Clearly record repair status and client interactions in CASS/repair forms.
• Validate client contact details and preferred communication methods.
• Quality Control & Reporting Gather and report client feedback on product quality to Manager.
• Share product quality alerts with the retail team as needed.
• Track commercial decisions and reasons; collaborate with Management to address issues and gaps.
• Repair & Care Stock Maintenance Manage repair and care inventory; conduct weekly stock-takes in boutiques.
• Work with Fashion Advisors to remind clients to collect their items.
• You are energised by Collaborating with a dedicated team in a dynamic, fast-paced retail environment locally and internationally.
• Making a business impact by supporting both colleagues and clients.
• What You will bring At least 3 years experience in after sales or product quality control. Experience from luxury business will be highly advantageous.
• Strong computer skills (Emails, Excel, MS Office).
• Excellent communication and interpersonal skills in both Thai and English.
• Team-oriented, client-focused, and service-minded.
• Able to work boutique hours, including weekends and public holidays.
• What Chanel can offer you The chance to join a world-renowned luxury brand known for its heritage and innovation.
• Ongoing training and development opportunities.
• A supportive team environment that values your contributions.
• Competitive compensation and benefits.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

1 year required

Job type:

Full-time

• Onboard new partners to the Fastwork platform, ensuring a smooth and efficient transition for new freelancers.
• Serve as the main point of contact for partners, addressing inquiries, issues, and providing ongoing support.
• Resolve operational challenges to ensure smooth partner experiences and maintain strong partner relationships.
• Support or lead special operational projects to enhance partner satisfaction and platform efficiency.
• Collaborate with internal teams (e.g., marketing, product, tech) to ensure partner needs and concerns are effectively managed.
• Manage administrative tasks related to partner management, ensuring accuracy and up-to-date records.
• Contribute to process improvement to streamline workflows and enhance the overall partner experience.
• Basic QualificationsBachelor s degree in any related field.
• 1-3 years of experience in customer service or a partner support role.
• Strong communication skills, with the ability to work effectively with both internal teams and external partners.
• High attention to detail to ensure accuracy and maintain high standards across administrative and operational tasks.
• Positive work ethic with a collaborative mindset and a focus on delivering results.
• Ability to adapt quickly to urgent tasks and shifting priorities in a dynamic environment.
• Preferred QualificationsFamiliarity with partner management platforms and tools.
• Experience working in a fast-paced or startup environment.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Experience:

2 years required

Job type:

Full-time

• Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service.
• Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
• Contribute to increase performance and elevate client development and selling ceremony.
• Drive sales and ensure that sales target are exceeded.
• Perfect Fit?.
• Be a Blue Box Enthusiast with passion for customer service and sales.
• 2-3 years of experience in a sales or customer service role and working toward targets and KPIs.
• Ability to build meaningful client relationships with a diverse population.
• Ability to be innovative and think outside of the box.
• You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.
• Chinese Speaking skill is a must (HSK5 is preferred).
• Why Tiffany?.
• Generous salary, commission, incentives employee discounts and milestone gift.
• High performing, caring, fun and dynamic team.
• Culture focused on wellbeing, innovation and growth.
• Endless career opportunities with the largest luxury group - LVMH!.
• Never-ending training and individual up-skilling opportunities.
• Great mentoring from highly experienced management team.
• This is just the beginning.
• APPLY NOW.

Experience:

3 years required

Skills:

Compliance, Legal, Teamwork, English

Job type:

Full-time

• Lead the Boutique team by explicitly communicating objectives, responsibilities, results, brand standards and procedures. Assign tasks, track and communicate.
• Ensure coaching of each boutique team member and collective objectives, via (but not limited to) team meetings, on the job trainings, appraisals, anticipation of training needs, distribution of tasks, and feedback on expectations.
• Monitor staff appearances and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc.).
• Sales and Business Development.
• Exceed boutique targets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
• Generate the interest of target prospects and convert to boutique customers. Develop specific programs to acquire new high potential customers. Manage clients lifecycles.
• Maintain on-going relationships with clients as a part of the Brand. Ensure special attention to existing and new VIP customers to maintain their loyalty.
• Identify opportunities and propose clienteling strategies using CRM. Obtain, input, update client information and track clienteling tasks of Sales Associates.
• Boutique Operations.
• Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines.
• Comply with Group and Brand (Retail Manual) procedures. Identify issues and propose different solutions so that store operations run flawlessly at all times.
• Assure the security and proper maintenance of stock timepieces.
• Professional requirements
• Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
• Minimum of 3-5 years working experience in team management in the luxury sector.
• Collaborative leadership style with the ability to inspire teamwork, cultivate a positive can do culture and drive results through a strong sense of ownership mindset.
• Demonstrated intellectual curiosity and a passion for learning.
• Good communication and presentation skills with internal and external parties.
• Entrepreneurial mindset to develop your own business and build long-lasting client relationships.
• Knowledge of the watch/jewelry industry is preferred.
• Proficient in Microsoft Excel and Word; experience with SAP.
• Good command of spoken and written English.
• Ability to communicate in Chinese is a strong advantage.
• Job Reference: SGTH00158