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Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service.
- Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
- Contribute to increase performance and elevate client development and selling ceremony.
- Drive sales and ensure that sales target are exceeded.
- Perfect Fit?.
- Be a Blue Box Enthusiast with passion for customer service and sales.
- 2-3 years of experience for Client Advisor or 4-5 Years of experience for Senior Client Advisor in a sales or customer service role and working toward targets and KPIs.
- Ability to build meaningful client relationships with a diverse population.
- Ability to be innovative and think outside of the box.
- You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.
- Chinese Speaking skill is advantageous.
- Why Tiffany?.
- Generous salary, commission, incentives employee discounts and milestone gift.
- High performing, caring, fun and dynamic team.
- Culture focused on wellbeing, innovation and growth.
- Endless career opportunities with the largest luxury group - LVMH!.
- Never-ending training and individual up-skilling opportunities.
- Great mentoring from highly experienced management team.
- This is just the beginning.
- APPLY NOW.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
฿25,000 - ฿80,000, negotiable, commission paid with salary
- ชอบพูดคุย ดูแลให้ลูกค้ารู้สึกดีทุกครั้งที่คุยกับแบรนด์.
- พูดจาน่าเชื่อถือ ฉะฉาน สามารถเข้าหาคนให้เปิดใจรับฟังได้.
- สามารถเข้าใจปัญหาของลูกค้า และแนะนำลูกค้าให้เชื่อใจ ไว้ใจเพื่อแนะนำขายสินค้าได้.
- ต้องการผู้ที่ประสบการณ์การดูแลลูกค้าอย่างจริงใจ หรือเคยทำด้านอาหารเสริมมาก่อน.
- วุฒิ ม.3 ขึ้นไป มีทักษะการสื่อสาร ยิ้มแย้ม.
- สามารถพูดภาษาอังกฤษได้.
- รายได้ดี ลูกค้าต่างชาติเยอะ จึงมีโอกาสทำคอมมิชชั่นได้สูง.
- มีค่า Commission, ค่าอาหารกลางวัน, ค่าเดินทางให้.
Experience:
1 year required
Skills:
Video Editing, Social Media Management, Customer Relationship Management (CRM), Thai, English
Job type:
Full-time
Salary:
฿22,000 - ฿35,000
- Achieve Sales and/or Marketing objectives as set out by the company, and assist in day-to-day retail showroom operations.
- Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
- Establish and Maintain long-term customer relationships, by developing new customer base and institutional accounts.
- Generate and edit diverse content, spanning graphic design and written materials.
- Design, create and maintain digital marketing efforts including website and social media platforms.
- Pleasant personality and excellent communication skills.
- Highly self-motivated and responsible team player.
- Well-groomed, with a good sense of refinement.
- Ability to work on rotation including weekends.
- Piano-playing and/or appreciation for music & arts.
- Flat hierarchy with emphasis on open communication.
- Dynamic and supportive environment with focus on self-development.
- Competitive remuneration in line with performance and skill-set.
Experience:
1 year required
Skills:
Sales, Own Transportation and Driving Licence, Excel, Thai
Job type:
Full-time
Salary:
commission paid with salary
- คุณจะได้เป็นตัวแทนของบริษัทฯ ในการรับผิดชอบการขายและกระจายสินค้าในพื้นที่ที่ได้รับมอบหมายให้กับกลุ่มร้านค้าปลีกและร้านค้าส่ง.
- ดูแลให้สินค้าของบริษัทฯมีวางพร้อมและจัดเรียงอย่างเรียบร้อยในร้านค้าปลีกและร้านค้าส่งตามหลักเกณฑ์ที่กฎหมายกำหนด.
- สร้างความสัมพันธ์ที่ดีระหว่างบริษัทและร้านค้าเพื่อพัฒนาธุรกิจให้เติบโตร่วมกัน.
- ทำงานวันจันทร์ - ศุกร์.
- การศึกษาวุฒิ ปวส. ขึ้นไป.
- มีทักษะในการขับรถเกียร์ออโต้ได้เป็นอย่างดี.
- มีใบอนุญาตขับขี่รถยนต์มาแล้วอย่างน้อย 1 ปี.
- มีทักษะการใช้คอมพิวเตอร์และการคำนวณเบื้องต้น.
- มีประสบการณ์ในการขายร้านค้าส่ง.
- มีประสบการณ์ในการขายสินค้าอุปโภคบริโภคจะได้รับการพิจารณาเป็นพิเศษ.
- รายได้ต่อเดือนไม่ต่ำกว่า 30,000 บาท.
- ค่าตอบแทนพิเศษตามผลงาน (incentive).
- โบนัสประจำปี 1.25 เดือน.
- รถยนต์และบัตรเติมน้ำมัน.
- โทรศัพท์มือถือพร้อมแพคเกจการใช้งาน.
- ประกันสุขภาพและประกันชีวิตกลุ่ม.
- กองทุนสำรองเลี้ยงชีพ.
- วันหยุดประจำปี.
Experience:
5 years required
Skills:
Digital Marketing, English, Mandarin
Job type:
Full-time
Salary:
฿40,000 - ฿60,000
- Fully manage and scale sales on Shopee, Lazada, and TikTok Shop.
- Platform algorithms.
- Product ranking mechanics.
- CTR / CVR optimization.
- Keyword and search performance..
- Flash Sale, Voucher, Affiliate, Promotion Calendar.
- Manage ad execution and optimize budget allocation.
- Collaborate with Graphic and Content teams to produce high-converting creatives.
- Analyze data extract insights improve performance continuously.
- Prepare weekly/monthly performance reports with actionable next steps.
- Take ownership of sales and profitability of the marketplace channels.
- We are not looking for someone who only knows how to use the platform.
- We are looking for someone who knows how to win on the platform.
- Minimum 3+ years experience in Marketplace / E-commerce operations.
- Proven track record of driving growth for Shopee / Lazada / TikTok Shop stores.
- Ranking logic and algorithms.
- Ads optimization (CTR, CVR, CPA).
- Keyword strategy and conversion funnel..
- Strong analytical and data-driven mindset.
- Ability to translate strategy into execution.
- Ownership mindset and strong decision-making skills.
- Nice to have.
- Experience in performance ads / affiliate optimization.
- Experience with lifestyle or premium consumer brands.
- Support Structure.
- Graphic Designer banners, creatives, A+ content.
- Content & Online Sales Executive social content & KOL coordination.
- You lead marketplace direction.
- The team executes with you.
- What We Offer.
- Competitive salary.
- Opportunity to scale a premium brand into multiple markets.
- How to Apply.
- Resume.
- Portfolio / performance results (e.g., dashboard screenshots, before/after case studies)..
Experience:
1 year required
Skills:
Sales, Own Transportation and Driving Licence, Thai
Job type:
Full-time
Salary:
commission paid with salary
- มีใจรักในการวางแผนการขาและได้นำเสนอสินค้าให้กับกลุ่มร้านค้าส่ง.
- มีความพร้อมที่จะเรียนรู้และนำเทคโนโลยีใหม่ๆอยู่เสมอ.
- มีความมุ่งมั่นและตั้งใจที่จะทำงานเพื่อให้บรรลุเป้าหมาย และพร้อมรับมือกับสภาพการทำงานภายใต้ความกดดันและความท้าทายใหม่ๆ.
- คุณจะได้เป็นตัวแทนของบริษัทฯ ในการรับผิดชอบการขายและกระจายสินค้าในพื้นที่ที่ได้รับมอบหมายให้กับกลุ่มร้านค้าส่ง.
- ดูแลให้สินค้าของบริษัทฯมีวางพร้อมและจัดเรียงอย่างเรียบร้อยในร้านค้าส่งตามหลักเกณฑ์ที่กฎหมายกำหนด.
- สร้างความสัมพันธ์ที่ดีระหว่างบริษัทและร้านค้าเพื่อพัฒนาธุรกิจให้เติบโตร่วมกัน.
- ทำงานวันจันทร์ - ศุกร์.
- การศึกษาวุฒิ ปวส. ขึ้นไป.
- มีทักษะในการขับรถเกียร์ออโต้ได้เป็นอย่างดี.
- มีใบอนุญาตขับขี่รถยนต์มาแล้วอย่างน้อย 1 ปี.
- มีทักษะการใช้คอมพิวเตอร์และการคำนวณ.
- มีประสบการณ์ในการขายร้านค้าส่ง.
- มีประสบการณ์ในการขายสินค้าอุปโภคบริโภคจะได้รับการพิจารณาเป็นพิเศษ.
- อุปกรณ์ในการทำงาน.
- รถยนต์และบัตรเติมน้ำมัน
- โทรศัพท์มือถือพร้อมแพคเกจการใช้งาน.
- ค่าตอบแทนพิเศษตามผลงาน (incentive).
- โบนัสประจำปี 1.25 เดือน.
- ประกันสุขภาพและประกันชีวิตกลุ่ม.
- กองทุนสำรองเลี้ยงชีพ.
- วันหยุดประจำปี.
Experience:
1 year required
Skills:
English, Thai
Job type:
Full-time
- Manage daily customer due diligence (KYC / CDD) requests and requirements.
- Verify and validate customer information in accordance with company policies.
- Assess customer risk during onboarding.
- Analyze issues and improve customer experience.
- Coordinate with other teams to resolve issues efficiently and effectively.
- Stay updated on KYC / CDD best practices and apply them at Coins.
- Bachelor s degree in Business Management, Finance, or related field.
- Strong communication skills in Thai and English.
- Strong analytical skills and proficient in Google Suite.
- Able to handle multiple roles in a fast-paced environment.
- Detail-oriented, meticulous, and able to maintain customer and company confidentiality.
- Driven, responsible, and capable of executing tasks independently.
Experience:
3 years required
Skills:
Able to work as a shift, English
Job type:
Full-time
Salary:
฿35,000+ , negotiable
- Develop and execute strategic plans to drive the growth and profitability of the food and beverage department.
- Oversee the planning, coordination and execution of all food and beverage services, including restaurants, bars, events and catering.
- Manage a team of chefs, servers, bartenders and other F&B staff, ensuring high standards of service and productivity.
- Monitor and control food and beverage costs to maintain profitability targets.
- Develop and implement marketing and promotional strategies to attract new members and guests.
- Ensure compliance with all relevant health, safety and licensing regulations.
- Build strong relationships with suppliers and manage vendor contracts.
- Analyse financial data and provide reporting to senior management.
- What we're looking for.
- Experience: Formal catering training, including in-depth Western & Asian kitchen and service experience.
- Language: Fluent in English and Thai.
- Working hours: 5.5 days a week and flexible hours if required.
- Minimum 5 years of experience in a similar food and beverage management role.
- Strong leadership and people management skills, with the ability to motivate and develop a team.
- Excellent financial management skills, including budgeting, cost control and P&L responsibility.
- In-depth knowledge of food and beverage operations, including menu design, inventory management and service standards.
- Proven track record of implementing successful marketing and sales strategies.
- What we offer.
- Competitive salary and performance-based bonuses.
- Comprehensive health and life insurance benefits.
- Generous leave entitlements and a focus on work-life balance.
- Opportunities for professional development and career advancement.
- Access to exclusive member facilities and events.
Experience:
3 years required
Skills:
Fashion Design, Product Design, Creativity, English
Job type:
Full-time
Salary:
฿30,000 - ฿35,000, negotiable
- Maintain accurate and up-to-date product data, including Cost Sheets, SKU creation, and
- barcode generation..
- Prepare Product Brief presentations and ensure clear alignment with design, production,
- marketing, and sales teams..
- Coordinate with factories and seamstresses on production progress, including preparing job
- orders/contracts and managing material orders..
- Monitor internal and external production schedules, ensuring timelines and product quality are
- met..
- Prepare necessary pre-launch documentation such as Delivery Notes (DN) and QC forms, and
- support quality assurance activities as needed..
- Provide product information to marketing teams for campaigns, photo shoots, and launch
- preparation..
- Conduct demand forecasting, gather demand inputs from internal teams, and analyze customer
- insights to support planning..
- Prepare product forecasts and re-order requests based on market data, demand trends, and
- inventory needs..
- Review stock levels with warehouse teams to support re-order decisions and avoid stockouts or
- overstock situations..
- Conduct basic sales and product performance analysis to support ongoing merchandising
- decisions..
- Perform competitor product reviews to support pricing, feature improvements, and market
- positioning..
- Support sales teams with product information when issue resolution is required..
- Handle administrative responsibilities including PR submissions (TR Cloud & Excel), payment
- requests, bill compilation, and purchasing plans..
- Coordinate approval workflows and follow up with accounting to ensure timely processing of
- purchasing and payment activities..
- 3-5 years of experience in Merchandising, Product Development, Production Coordination, or
- related roles..
- Strong understanding of product development processes, materials, costing, and supplier
- coordination..
- Proficient in Microsoft Excel (e.g., VLOOKUP, Pivot Table) and comfortable working with product data..
- Excellent communication and coordination skills; able to work effectively with cross-functional
- teams..
- Ability to communicate in English (both written and verbal) for coordination with suppliers and
- internal teams..
- Detail-oriented, organized, and able to manage multiple tasks and timelines simultaneously..
- Ability to work in a fast-paced environment and adapt to shifting priorities..
- Experience working with factories/ brands or garment/apparel manufacturing..
- Ability to communicate in Chinese (Mandarin) for coordination with suppliers is a strong plus..
Experience:
1 year required
Skills:
Microsoft Office, Excel, Own Transportation and Driving Licence, Work Well Under Pressure, Thai, English
Job type:
Full-time
Salary:
฿18,000 - ฿25,000, negotiable
- ทำงาน 6 วันต่อสัปดาห์ และ ทำงานเป็นกะ โดยจะสลับทุก 1-2 เดือน ตัวอย่างเวลาเข้ากะ 7.00-16.00 / 13.00-22.00 / 22.00 - 8.00 น. เป็นต้น.
- ประสานงานด้านขนส่ง กับบริษัทขนส่ง Outsource เพื่อทำให้การขนส่งเป็นไปอย่างสำเร็จและเรียบร้อย.
- จัดการการรวบรวมและจัดส่งเอกสารที่จำเป็นในการขนส่งสินค้าและบริการให้เป็นไปตามที่มาตรฐานที่กำหนด.
- ประสานงานและช่วยเหลือ พนักงานขับรถ และ ลูกค้าไทยและต่างชาติในการใช้งานระบบของบริษัท (Dashboard).
- ให้คำแนะนำ และช่วยเหลือพนักงานขับรถ และเจ้าหน้าที่ปฏิบัติการ ให้ดำเนินการตามกฎระเบียบการขนส่งสินค้า.
- บริหารจัดการคนขับรถขนส่ง พนักงานส่งของ และประสานงานกับลูกค้า.
- จบการศึกษาระดับปริญญาตรี หรือเทียบเท่า.
- ทักษะการคิดอย่างมีวิจารณญาณและการแก้ปัญหาที่ถี่ถ้วนเหมาะสม.
- มีประสบการณ์กับซอฟต์แวร์ รวมถึง Outlook, MS 365.
- มีทักษะในการสื่อสารทั้งการเขียนและการพูดในภาษาไทยและภาษาอังกฤษได้ดี.
- ทักษะการวางแผน และการจัดทำเอกสาร.
- ประสบการณ์ในสภาพแวดล้อม B2B กับความต้องการของลูกค้าที่หลากหลายและไม่เหมือนใคร.
- สามารถทำงานเป็นกะได้ ทั้งกะเช้าและเย็น.
- เรียนรู้เร็ว และ ปรับตัวได้ดี.
- ประกันสังคม 2. ประกันสุขภาพ 3. PVD 4. มีสวัสดิการอาหารและขนม 5. วันหยุดประจำปี.
Experience:
2 years required
Skills:
Sales, English
Job type:
Full-time
Salary:
negotiable
- Greet and welcome clients with warmth, professionalism, and genuine enthusiasm.
- Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience.
- Maintain a refined, elegant, and customer-centric environment that reflects our brand values.
- Sales & Client Relationship Management.
- Understand customer needs and provide tailored product recommendations to drive sales.
- Foster strong, long-term relationships through consistent client communication and post-sale follow-up.
- Proactively address client inquiries and resolve concerns with discretion and efficiency.
- Share customer insights and feedback with store management to enhance the overall client experience.
- Contribute to the execution of sales plans and store targets.
- Actively participate in in-store events, marketing activities, and promotional campaigns to enhance brand visibility.
- Store Operations & Visual Standards.
- Support the smooth execution of daily store operations, including opening and closing procedures.
- Uphold brand standards through impeccable store presentation and visual merchandising.
- Participate in stock management activities, including stock transfers, monthly inventory counts, and preparation.
- Perform other duties as assigned to support the team and ensure a seamless store operation.
- Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
- Passion for luxury, craftsmanship, and delivering an exceptional client experience.
- Fluent in English; proficiency in additional languages is a strong advantage.
- Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
- A collaborative team player who embodies the values and spirit of the Hermès Maison.
- Strong interpersonal and communication skills with the ability to build lasting client relationships.
- Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
- Self-motivated with the ability to work independently while contributing to a team dynamic.
- Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.
- Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
- Passion for luxury, craftsmanship, and delivering an exceptional client experience.
- Fluent in English; proficiency in additional languages is a strong advantage.
- Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
- A collaborative team player who embodies the values and spirit of the Hermès Maison.
- Strong interpersonal and communication skills with the ability to build lasting client relationships.
- Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
- Self-motivated with the ability to work independently while contributing to a team dynamic.
- Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.
Experience:
2 years required
Skills:
Adobe Photoshop, 3ds Max, Adobe Illustrator
Job type:
Full-time
Salary:
฿20,000 - ฿50,000, negotiable
- ทำ artwork ตัดต่อ VDO.
- Generate creative ideas.
- Produce professional creative event design, including stage design, and decorative items to create the event atmosphere, digital banner, content, artwork, VDO editing.
- Produce professional creative POSM such as marketing material.
- Degree or diploma in design or related discipline 2 - 5 years of experience for an event communication agency and/or digital agency.
- Excellent in editing ตัดต่อ.
- Excellent in 3D and 2D.
- Photoshop and Illustrator are essential, hand sketch skill will be an advantage.
- Understand difference material and production method.
- Outgoing, friendly, sense of team spirit, confident and dedicated.
- Ability to work under pressure and meet deadlines.
- Good communication and presentation skills.
Experience:
3 years required
Job type:
Full-time
Salary:
฿20,000 - ฿40,000, negotiable
- ออกแบบกราฟิก Key visual /และกราฟิกอื่นๆ สำหรับโครงการ Event ต่างๆ ของบริษัท.
- มีความคิดสร้างสรรค์ เรียนรู้เทรนด์ อัพเดทงานออกแบบให้สดใหม่เสมอ.
- มีความละเอียด รอบคอบในงานออกแบบ.
- พัฒนาแนวคิดและนำเสนอไอเดียสร้างสรรค์ที่ตอบโจทย์ความต้องการของลูกค้า.
- ทำงานร่วมกับทีมงานเพื่อสร้างสรรค์ผลงานที่มีคุณภาพ.
- ปรับปรุงและแก้ไขงานตามคำแนะนำของลูกค้าและทีม.
- จัดการงานออกแบบให้เสร็จสิ้นตามกำหนดเวลา.
- ออกแบบงาน 3D สำหรับโครงการ Event ต่างๆ ของบริษัท.
- ทำงาน On scale /ถอดแบบงานออกแบบได้.
- รู้จัก Material และการปรับเปลี่ยนวัสดุที่เหมาะสมได้.
- สามารถดูแลงาน set up และควบคุมให้งานสำเร็จเรียบร้อย/แก้ปัญหาเฉพาะหน้าได้.
- พัฒนาแนวคิดและนำเสนอไอเดียสร้างสรรค์ที่ตอบโจทย์ความต้องการของลูกค้า.
- ทำงานร่วมกับทีมงานเพื่อสร้างสรรค์ผลงานที่มีคุณภาพ.
- ปรับปรุงและแก้ไขงานตามคำแนะนำของลูกค้าและทีม.
- จัดการงานออกแบบให้เสร็จสิ้นตามกำหนดเวลา.
- มีประสบการณ์ในงานออกแบบกราฟิก 2D, 3D.
- มีความเชี่ยวชาญในโปรแกรมออกแบบ เช่น 3D Max, Adobe Illustrator, Adobe Photoshop, Indesign หรือโปรแกรมที่เกี่ยวข้อง.
- มีความคิดสร้างสรรค์และสามารถนำเสนอไอเดียใหม่ๆ.
- มีทักษะการทำงานเป็นทีมและการสื่อสารที่ดี.
- สามารถทำงานภายใต้แรงกดดันและจัดการเวลาได้ดี.
- ทำไมต้องสมัครงานนี้?.
- ร่วมงานกับทีมงานที่มีความคิดสร้างสรรค์และพลังงานบวก พร้อมโอกาสในการพัฒนาทักษะและเติบโตในสายงาน นอกจากนี้ยังมีสภาพแวดล้อมการทำงานที่เป็นมิตรและสนับสนุนความสำเร็จของคุณ.
Experience:
1 year required
Skills:
Thai
Job type:
Full-time
Salary:
฿20,000 - ฿25,000
- Consult & Advise Clients - Guide clients through fabric choices, style options, and fit preferences to create their perfect garments.
- Take & Process Orders - Capture detailed measurements, specifications, and timelines while ensuring accuracy throughout the process.
- Manage Client Relationships - Build lasting connections by understanding each client's unique style and needs across multiple visits.
- Support Marketing Efforts - Help create content and manage social media presence.
- Coordinate Operations - Liaise between clients and our master tailors, ensuring smooth communication and project flow.
- Good English communication skills.
- Detail-oriented with strong organizational skills.
- Interest in fashion, luxury goods and ready to learn & grow.
- Work in our gorgeous atelier, be part of continuing a proud tailoring tradition, and help shape how we connect with discerning local and global clients who value true craftsmanship. Learn a lot of managing a very fast growing fashion business.
Experience:
2 years required
Skills:
Teaching, English
Job type:
Full-time
Salary:
negotiable
- Deliver product training to Beauty Advisor (BA) in line with the sales cycles and training priorities.
- Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge. Maintain high standards of image at all times.
- Review the staff performance; provide professional advice and sales techniques to font line staff; implement improvement plans and actions.
- Plan beauty products education, develop product training materials.
- Adapt training materials to fit the local context and enhance content of existing training support documents as and when required.
- Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors.
- Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance.
- Perform makeup consultation and beauty product demonstrations.
- Evaluate BA performance in term of product knowledge, service standard, massage, and selling techniques.
- Adapt and translate training materials into key selling messages to fit local market and deliver training modules to BA.
- Organize and conduct training seminar. Involve in brand events and promotions.
- Conduct regular store visits to ensure the frontline talent development.
- Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers.
- Bachelor's degree in administration or any related field.
- 2 years or above working experience in Beauty or Retail Business or Airline Business.
- Hands-on experience in training and development, familiar with the full spectrum of the training process is a must.
- Proficient knowledge and awareness of beauty industry, market and competitive trends.
- Self-starter, able to work independently and as part of a team and must have good time management skills.
- Self-motivated, results oriented, strategic & creative mindset, collaborative leadership.
- Exceptional verbal & written communication, presentation, public speaking, & media skills.
- Excellent planning and organizational skills.
- Good command of spoken and written English.
Experience:
3 years required
Skills:
Compliance, Legal, Teamwork, English
Job type:
Full-time
Salary:
negotiable
- Lead the Boutique team by explicitly communicating objectives, responsibilities, results, brand standards and procedures. Assign tasks, track and communicate.
- Ensure coaching of each boutique team member and collective objectives, via (but not limited to) team meetings, on the job trainings, appraisals, anticipation of training needs, distribution of tasks, and feedback on expectations.
- Monitor staff appearances and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc.).
- Sales and Business Development.
- Exceed boutique targets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
- Generate the interest of target prospects and convert to boutique customers. Develop specific programs to acquire new high potential customers. Manage clients lifecycles.
- Maintain on-going relationships with clients as a part of the Brand. Ensure special attention to existing and new VIP customers to maintain their loyalty.
- Identify opportunities and propose clienteling strategies using CRM. Obtain, input, update client information and track clienteling tasks of Sales Associates.
- Boutique Operations.
- Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines.
- Comply with Group and Brand (Retail Manual) procedures. Identify issues and propose different solutions so that store operations run flawlessly at all times.
- Assure the security and proper maintenance of stock timepieces.
- Professional requirements
- Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
- Minimum of 3-5 years working experience in team management in the luxury sector.
- Collaborative leadership style with the ability to inspire teamwork, cultivate a positive can do culture and drive results through a strong sense of ownership mindset.
- Demonstrated intellectual curiosity and a passion for learning.
- Good communication and presentation skills with internal and external parties.
- Entrepreneurial mindset to develop your own business and build long-lasting client relationships.
- Knowledge of the watch/jewelry industry is preferred.
- Proficient in Microsoft Excel and Word; experience with SAP.
- Good command of spoken and written English.
- Ability to communicate in Chinese is a strong advantage.
- Job Reference: SGTH00158
Experience:
2 years required
Skills:
Data Analysis
Job type:
Full-time
Salary:
negotiable
- Responsible and accountable to grow coffee and fresh drink business under Shell Café brand.
- Marketing & Innovation.
- Develop and execute marketing campaigns for coffee and drink offerings.
- Stay updated on beverage trends and introduce innovative menu items.
- Organize in-store events or tastings to boost engagement.
- Sales & Financials.
- Monitor sales performance and implement strategies to meet targets.
- Manage cash handling and assist with financial reconciliation.
- Collaborate with store management on pricing and promotions.
- Operations & Product Quality.
- Ensure the implementation of signature menu and core menu to be available at all sites.
- Ensure all beverages meet quality and presentation standards.
- Monitor inventory levels and order supplies as needed.
- Work with and provide a guideline to a CR operation manager to manage daily operations of the coffee and fresh drink section, ensure cleanliness and hygiene standards in accordance with health regulations.
- Work with a Training Manager to develop training protocol for baristas and beverage staff.
- Conduct regular performance reviews and provide coaching.
- Customer Experience.
- Engage with customers to understand preferences and recommend products.
- Handle customer complaints and resolve issues promptly.
- Promote seasonal specials and new product launches.
- Minimum 2-3 years of experience in food service or beverage retail.
- Strong knowledge of coffee brewing techniques and drink preparation.
- Excellent leadership, communication, and customer service skills.
- Familiarity with POS systems and inventory management tools.
- Passion for coffee culture and beverage innovation.
- Experience in marketing or promotional strategy.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong operational experience in coffee business.
- Strong in both internal and external stakeholder engagement.
- Quantitative thinking & high capability in data analysis.
- Experience in managing the dealer operations.
- Strong in delivery through other skill.
- Ability to work under commercial pressure with stretch targets.
- Ability to manage prioritization, multiple tasks from stakeholders and deliver within challenging deadlines.
- Having Commercial Approach and ability of taking commercial risks.
- Strong in Data analytic.
- Having a fast and agile attitude with sense of urgency.
- Commercial Mindset.
- Resilient manner.
- Sales experience is a plus.
- FMCG experience is a plus.
- Dimensions.
- of Channels: MBA and DO.
- of sites: 220+.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalised customer service.
- Deliver an uncompromising luxurious experience, maintaining efficiency in a fast-paced environment.
- Contribute to increase performance and elevate client development and selling ceremony.
- Drive sales and ensure that sales target are exceeded.
- Perfect Fit?.
- Be a Blue Box Enthusiast with passion for customer service and sales.
- 2-3 years of experience in a sales or customer service role and working toward targets and KPIs.
- Ability to build meaningful client relationships with a diverse population.
- Ability to be innovative and think outside of the box.
- You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays.
- Chinese Speaking skill is a must (HSK5 is preferred).
- Why Tiffany?.
- Generous salary, commission, incentives employee discounts and milestone gift.
- High performing, caring, fun and dynamic team.
- Culture focused on wellbeing, innovation and growth.
- Endless career opportunities with the largest luxury group - LVMH!.
- Never-ending training and individual up-skilling opportunities.
- Great mentoring from highly experienced management team.
- This is just the beginning.
- APPLY NOW.
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.
- Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.
- Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.
- Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.
- Support boutique operations by following procedures for stock management, security, and after-sales processes.
- Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.
- Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.
- For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
- Leading and delivering business and operational impacts by your expert and support to both staff and clients.
- What you will bring Bachelor s degree in any field.
- Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.
- Passionate about fashion and luxury with a keen sense of style.
- Strong analytical and communication skills; able to build authentic relationships and convey brand passion.
- Excellent customer service and selling skills, with a natural, personable approach.
- Well-groomed, dynamic, and professional demeanor.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Experience:
5 years required
Skills:
Finance, Budgeting, Compliance, English
Job type:
Full-time
Salary:
negotiable
- In collaboration build the stores performance goals and in partnership with the Retail leaders continuously review & drive performance across sales, retail KPIs, non-selling activities.
- Work in partnership with the General Manager, Finance and HR on FTE planning, productivity & optimization with the ultimate goal of delivering service excellence through an elevated Client experience.
- Identify and analyze amount of time client advisors allocated to responsibilities ot ...
- Proactively drive the company s efforts ensuring streamlined effective communications and processes throughout.
- Recommend value added activities that will increase individual sales, promotes cross-selling of categories, increases retention, and return rates of clients, including store commissions and/or retail specific projects when required.
- Ensure that the KPI's evolved are relevant to lead the store productivity and improve performance.
- Work together with Sales to develop sales and implement improvements plans.
- Partner with related departments to identify and analyze areas of revenue generation opportunities for products and/or services in support of business goals and to monitor the sales effectiveness throughout the process.
- Retail Training.
- Implement training programs, assessment to develop product expertise, service, selling and clienteling skills, improve store efficiencies, drive retail excellence, optimizing sales professionals productivity as well as brand loyalty, and market share growth.
- Partner with management on appropriate training roadmap that supports our business strategy and on the long-term Planning, Annual Profit planning and budgeting process to ensure in fostering key capabilities required for the company s growth plans through training and development.
- Liaise with related departments to define actions plans following mystery shopping results and to develop specific programs to improve client experience and loyalty.
- Identify training and development needs within the organization and devising training strategies that aligned with business objectives.
- Partner with corporate teams to adapt, design and develop training classes and materials to fill identified training needs or curriculum gaps.
- Coach and facilitate career development conversations and actions to ensure the company have the right people and capabilities for the future.
- Ensure in-store coaching of sales team and store leadership team takes place regularly.
- Track the trainings efficiency and implement evaluation system for the trainers.
- Provide evaluations for post-training endeavors to demonstrate ROI.
- Evaluate and recommend internal or external learning resources to support the development plans.
- Operational Excellence.
- Monitor operational performance of all store operations inclusive of inventory flows and accuracy, team operational productivity, inventory organization.
- Analyze and monitor individual store inventory productivity, driving optimal operations inclusive of scheduling, timely deliveries, organization of teams to deliver exceptional Client Experience FOH & BOH with strong partnership across departments and store teams.
- Identify innovative action plans with Managing Director, store teams and functional departments (as appropriate) to minimize operating costs and operational risks.
- Analyze and follow controllable costs to meet budget.
- Provide regular in-depth analysis of outliers (over and underperforming stores) and work with the Sales on action plan to improve the performance.
- Organize periodical Store Performance Committee to report on progress and discuss action plans.
- Lead individual store inventory accuracy and integrity plans through analysis.
- Compliance on Company policy and procedure.
- Drive market audit compliance with Internal and Sales Audit teams.
- Lead Retail Projects.
- Constantly fine tune our Retail Presence (Grooming) to engage properly with clients.
- Coordinate with Store Planning / Maintenance on new openings and renovations minor workflow and repairs.
- Drive new tools and coordinate store issues follow up with IT (i.e. lead new release, training, issues).
- Rethink business practices and provide feedback on current policies & procedures.
- 15+ of Retail operations, Retail excellence, Training experience in luxury retail.
- 5+ years of retail leadership experience.
- BA or BS degree or greater.
- Significant experience working around topics such as Retail Operation, Retail Analytics, KPIs and Retail Training in a leading luxury company.
- In-depth knowledge for the luxury market, as well as highest standards of client experience.
- Strong consultative, coaching, communication and influence skills.
- Expertise in training and facilitation skills.
- Excellent influence, interpersonal communication, problem solving, follow up and creative solution generation skills.
- Ability to collaborate productively and ability to lead and influence in a team environment.
- Agile with entrepreneurial spirit, finding new approaches and solutions to the challenges.
- Strong English verbal and written communication skills.
- Business acumen, numerical agility and forward-thinking.
- Experience in both country operational role or regional/ global roles are preferred.
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