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Skills:

English

Job type:

Full-time

• High School diploma.
• Previous experience in Food & Beverage/Restaurant operations.
• Passion for excellent service.
• Excellent team player.
• English speaking.

Experience:

No experience required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Welcome and greet customers warmly, providing information about our services and products.
• Handle check-in and check-out processes efficiently, including cashier duties.
• Ensure the reception area operates smoothly and meets quality standards.
• Provide excellent customer service to enhance guest satisfaction.
• Coordinate with other departments to ensure seamless service delivery.
• Work 6 days per week.
• Bachelor s degree in any field.
• 1+ year experience in hotel or spa (preferred).
• Front desk or reception skills.
• Good English (Japanese/Chinese is a plus).
• Clear communication skills.
• Friendly and good teamwork.
• Leadership and organizational skills..

Skills:

Social media, Excel, Multitasking

Job type:

Full-time

• Handle inbound and outbound calls to assist customers with inquiries, complaints, and requests.
• Manage and resolve customer complaints and urgent issues through various channels such as telephone and social media.
• Provide accurate and timely information regarding the shopping mall, including stores, facilities, services, and events.
• Create work orders and record customer details into the system.
• Follow up on complaints, maintenance issues, and service requests until resolution and case closure.
• Analyze recurring issues and propose preventive or immediate solutions.
• Prepare daily, weekly, and monthly reports on calls, complaints, and maintenance requests.
• Perform reception duties, including greeting visitors, verifying identification, and issuing visitor access cards for office building entry.
• Coordinate and manage the process of collecting and returning visitor cards, ensuring security protocols are followed.
• Collaborate with relevant departments to ensure smooth operations and enhance customer satisfaction.
• Minimum 3 years of experience in a call center or customer service role.
• Experience in handling complaints, inquiries, and service requests via phone, social media, or in-person channels.
• Familiarity with CRM systems or call center software is an advantage.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Strong interpersonal skills and the ability to work as part of a team.
• Willingness to work in shifts, including weekends and public holidays.
• Strong verbal communication and active listening skills.
• Service-minded with a professional and courteous approach.
• Ability to remain calm and manage challenging or emotional customer situations.
• Effective problem-solving and decision-making skills.
• Strong multitasking ability in a fast-paced environment.
• High attention to detail and accuracy in documentation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• จัดเตรียมวัตถุดิบให้พร้อมสำหรับการประกอบอาหาร เช่น การชั่ง ตวง ปลอก หั่น และเตรียมส่วนผสมต่างๆ ตามเมนู.
• ตรวจสอบคุณภาพของวัตถุดิบที่ได้รับ และจัดเรียงตามหลัก เพื่อรักษาความสด.
• ประกอบอาหารให้พร้อมเสิร์ฟตามออเดอร์ของงานครัวร้อน.
• ควบคุมอุณหภูมิของเตาและอาหารให้สุกพอดี ปลอดภัยต่อการบริโภค และเป็นไปตามมาตรฐานของร้าน.
• เตรียมอาหารจานหลัก.
• ดูแลรักษาความสะอาดของพื้นที่ครัว อุปกรณ์ และเครื่องมือเครื่องใช้ให้ถูกสุขอนามัยอยู่เสมอ.
• ตรวจสอบและควบคุมคุณภาพของอาหารก่อนนำส่งไปยังลูกค้า.
• จัดการสต็อกวัตถุดิบภายในครัว และแจ้งเตือนเมื่อมีปริมาณไม่เพียงพอ.
• จัดลำดับการทำออเดอร์เพื่อให้สามารถส่งอาหารได้ตรงเวลา.
• ทำงานร่วมกับพนักงานครัวอื่นๆ ในการเตรียมวัตถุดิบและจัดอาหารให้พร้อมเสิร์ฟ.
• ทำความสะอาดภาชนะที่ใช้ในระหว่างการทำงาน.
• ทำความสะอาดพื้นที่ครัวหลังจากเสร็จสิ้นการปฏิบัติงาน..
• เพศชาย/หญิง อายุไม่เกิน 20-40 ปี คนไทย.
• การศึกษาไม่ต่ำกว่ามัธยมศึกษาตอนต้น.
• ยินดีรับนักศึกษาจบใหม่.
• มีประสบการณ์ในธุรกิจร้านอาหาร.
• ขยัน ซื่อสัตย์ อดทน สะอาด.
• มีความมุ่งมั่นและทุ่มเทในการให้บริการระเบียบการแต่งกาย.
• ไม่มีรอยสักนอกร่มผ้า ไม่ทำสีผม.
• สามารถทำงานตามเวลาที่บริษัทกำหนด.

Skills:

English

Job type:

Full-time

• Customer Care.
• Welcome and greet all visitors, customers, and partners, ensuring a positive first impression.
• Provide assistance to customers with inquiries, concerns, and special requests.
• Handle customer cases and complaints in a professional and timely manner.
• Coordinate with internal teams to resolve issues and deliver seamless support.
• Collect and record customer feedback for continuous improvement.
• Information & Guidance.
• Provide clear, accurate, and engaging information about the New area.
• Explain concepts related to sustainability and commercial innovation to visitors.
• Support visitors in understanding facilities, services, and experiences within the space.
• Tour & Delegation Management.
• Lead guided tours and study visits for institutions, organizations, and partner delegations.
• Assist with the coordination of group visits, ensuring smooth schedules and a positive experience.
• Act as a representative for New when engaging with VIP guests or international groups.
• Standards & Operations.
• Ensure high standards of cleanliness, safety, and visitor experience within the New area.
• Represent the New brand with professionalism, enthusiasm, and service excellence..
• Bachelor s degree in Hospitality, Business Administration, Communication, Sustainability, or related fields.
• Experience in customer service, hospitality, visitor engagement, or event coordination preferred.
• Experience handling VIP guests, international delegations, or guided tours is an advantage.
• Knowledge of customer service best practices and visitor engagement.
• Ability to deliver presentations and guided tours to diverse audiences.
• Strong command of English and Thai (spoken and written); additional languages are beneficial.
• Service-minded with a welcoming personality.
• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proactive, collaborative, and team-oriented.
• Professional appearance and conduct.
• 5 working days per week.
• Able to work in shift time (divided into 3 shifts).

Experience:

No experience required

Skills:

Able to work as a shift, Service-Minded, Problem Solving, English, Thai

Job type:

Full-time

• Welcome and assist residents and visitors efficiently and in a friendly manner.
• Handle residents inquiries and provide accurate information about the property and services.
• Coordinate with other departments to ensure guest satisfaction and resolve any issues promptly.
• Maintain accurate records of residents information and transactions.
• Provide concierge services, including booking reservations and arranging transportation.
• Ensure the front desk area is clean, organized, and presentable at all times.
• Previous experience in a front office or customer service role is preferred.
• Strong communication and interpersonal skills.
• Proficiency in English; additional languages are a plus.
• Ability to multitask and work in a fast-paced environment.
• Professional appearance and demeanor.
• Familiarity with hotel management software is an advantage.
• Why to apply?.
• Join Collars Hospitality to be part of a team that values excellence, innovation, and true Thai hospitality. Enjoy opportunities for growth, a supportive work environment, and the chance to contribute to creating unforgettable guest experiences.

Skills:

English

Job type:

Full-time

• Provide product and service information related to the residences.
• Facilitate residents within the common areas of the project.
• Maintain overall orderliness in the common areas of the project.
• Other tasks as assigned.
• At least 1 year of experience or relevant experience.
• Proficient in English.
• Good personality.
• Annual contract employee, working 6 days a week.

Job type:

Full-time

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

Skills:

Teamwork, Arabic, English

Job type:

Full-time

• Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat contact the customer directly if necessary&#65289.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Arabic and English.
• Excellent service awareness and professional dedication, strong learning ability, positive attitude, and strong ability to work under pressure, excellent teamwork ability, able to adapt to the work shift system.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• English resume is highly appreciated.
• Why Trip.com Group.
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

No experience required

Skills:

Service-Minded, English, Mandarin

Job type:

Full-time

• ตอบคำถามและให้ความช่วยเหลือผู้เล่นทั้งในและนอกเกม.
• รวบรวมความคิดเห็นของผู้เล่นและส่งต่อให้ทีมพัฒนา.
• ติดต่อประสานงานกับทีมพัฒนาชาวจีน เพื่อช่วยแก้ไขปัญหาและปรับปรุงประสบการณ์ของผู้เล่น.
• บันทึก ติดตาม และรายงานปัญหาของผู้เล่น.
• สนับสนุนงานอื่น ๆ ที่เกี่ยวข้องกับการดำเนินงานของเกม.
• ไม่จำกัดเพศและอายุ.
• ชื่นชอบและคุ้นเคยกับเกมแนว MMO (ผู้เล่นเกม RO จะได้รับการพิจารณาเป็นพิเศษ).
• ยินดีรับนักศึกษาจบใหม่.
• มีความรู้ภาษาจีนในระดับดี หรือจบการศึกษาจากประเทศจีน จะได้รับพิจารณาเป็นพิเศษ.
• มีความรับผิดชอบ มีทักษะการสื่อสารที่ดี และชอบปฏิสัมพันธ์กับผู้เล่น
• สถานที่ทำงาน พระราม9
• ทำงานสัปดาห์ละ 5วัน.
• เงินเดือน: สามารถพูดคุยและพิจารณาตามประสบการณ์และความสามารถ.
• ถ้าคุณรักเกม ชอบช่วยเหลือผู้อื่น และอยากเป็นส่วนหนึ่งของโลกเกม.
• เรายินดีต้อนรับคุณเข้าสู่ทีมของเรา
• สนใจส่งเรซูเม่มาทางอีเมล์: [email protected].
• เบอร์โทร/Line 0957081268.

Skills:

English

Job type:

Full-time

• Communicate with customers via phone, email, and chat.
• Provide accurate information about products, payments and refunds.
• Collaborate with internal departments to fulfil customer needs.
• Minimum 1 year of customer service experience.
• Fresh graduate also welcome.
• Fluent in English.
• Excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize efficiently.
• Flexible with rotational shifts, including nights and overnights.
• Available to start immediately.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• สนับสนุนและประสานงานใกล้ชิดกับผู้จัดการในการดำเนินงานประจำวัน.
• ดูแลและจัดการการสื่อสารทั้งภายในและภายนอกองค์กร.
• แปลและจัดเตรียมเอกสารภาษาไทยและภาษาอังกฤษ.
• จัดการตารางนัดหมาย การประชุม และงานเอกสารธุรการต่าง ๆ.
• ดูแลการปฏิบัติงานของพนักงานและช่วยในการประสานงานภายในทีม.
• บันทึกและดูแลข้อมูลบัญชีพื้นฐานของมูลนิธิ.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
• วุฒิปริญญาตรี สาขาบริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง.
• อายุไม่เกิน 40 ปี.
• มีความรับผิดชอบ ขยัน และซื่อสัตย์.
• ไม่สูบบุหรี่และไม่ดื่มสุรา.
• มีทักษะในการใช้โปรแกรม Microsoft Office (Word, Excel, PowerPoint) และแอปพลิเคชันด้าน AI.
• มีความสามารถด้านภาษาอังกฤษและภาษาไทยที่ดี (ฟัง พูด อ่าน เขียน).
• ประกันสังคม.
• วันหยุดนักขัตฤกษ์ (ยกเว้นวันหยุดทางศาสนา)..
• Organization: Cheerful Life Foundation.
• Position: Secretary (Administrative Assistant)
• Employment Type: Full-time
• Vacancies: 1 position
• Salary: Based on qualification and experience
• Location: 506 Sirithawon Soi, Ramkhamhaeng 24 Yaek 24, Phatthanakan, Suan Luang, Bangkok
• Working Hours: Monday - Saturday, 09:00-17:00.
• Support and coordinate closely with the Manager in daily operations.
• Handle both internal and external communications.
• Translate and prepare documents in Thai and English.
• Manage schedules, meetings, and administrative paperwork.
• Supervise staff performance and assist in team coordination.
• Maintain basic accounting records for the foundation.
• Perform other duties as assigned.
• Bachelor s degree in Administration sector or related field.
• Age below 40 years old.
• Responsible, diligent, and honest.
• Non-smoker and non-drinker.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and AI applications..
• Good command of English and Thai (listening, speaking, reading, and writing).
• Social Security.
• Public holidays (except religious holidays)..

Skills:

Mandarin, English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe..
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, English and Traditional/Simplified Mandarin skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• shift timings/requirements to work weekends and holidays.

Skills:

Japanese, English

Job type:

Full-time

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Basic Qualifications/Skills Needed.
• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication in English and in Japanese.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Deep familiarity and passion for the internet, internet platforms, and internet culture.
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
• Ability to work well individually and as part of a team.
• Ability to work differing rotations/shifts and non-standard work hours.
• Flexibility in meeting changing business needs in a fast-paced environment.
• Commitment to quality, efficiency, and effectiveness.
• Previous business process outsourcing, customer service, or content moderation experience is a plus.
• Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

Skills:

Good Communication Skills, Arabic

Job type:

Full-time

• 00 a.m.-19.00 p.m.
• 00 a.m.-22.00 p.m.
• Functional Skills & Experiences.
• Bachelor's degree in Liberal Arts, Humanities: Major in Alabic / New Graduates are welcome.
• 0-3 years experience in customer service.
• Good communication skills in both English and 3rd Language. (Alabic).
• Toeic 550+.
• Competence in Computer & Digital Literary.
• Familiar with application & program usage.
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage..
• Interested person may send your resume to [email protected]
• or contact to.

Skills:

Teamwork, Spanish, English

Job type:

Full-time

• Refer to company procedures, use the right tools to assist the local business team and provide front-line business support to overseas partners.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat contact the customer directly if necessary&#65289.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Spanish and English.
• Excellent service awareness and professional dedication, strong learning ability, positive attitude, and strong ability to work under pressure, excellent teamwork ability, able to adapt to the work shift system.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• English resume is highly appreciated.
• Why Trip.com Group.
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

Experience:

3 years required

Skills:

Able to work as a shift, English

Job type:

Full-time

• Develop and execute strategic plans to drive the growth and profitability of the food and beverage department.
• Oversee the planning, coordination and execution of all food and beverage services, including restaurants, bars, events and catering.
• Manage a team of chefs, servers, bartenders and other F&B staff, ensuring high standards of service and productivity.
• Monitor and control food and beverage costs to maintain profitability targets.
• Develop and implement marketing and promotional strategies to attract new members and guests.
• Ensure compliance with all relevant health, safety and licensing regulations.
• Build strong relationships with suppliers and manage vendor contracts.
• Analyse financial data and provide reporting to senior management.
• What we're looking for.
• Experience: Formal catering training, including in-depth Western & Asian kitchen and service experience.
• Language: Fluent in English and Thai.
• Working hours: 5.5 days a week and flexible hours if required.
• Minimum 5 years of experience in a similar food and beverage management role.
• Strong leadership and people management skills, with the ability to motivate and develop a team.
• Excellent financial management skills, including budgeting, cost control and P&L responsibility.
• In-depth knowledge of food and beverage operations, including menu design, inventory management and service standards.
• Proven track record of implementing successful marketing and sales strategies.
• What we offer.
• Competitive salary and performance-based bonuses.
• Comprehensive health and life insurance benefits.
• Generous leave entitlements and a focus on work-life balance.
• Opportunities for professional development and career advancement.
• Access to exclusive member facilities and events.

Skills:

Enthusiastic, English

Job type:

Full-time

• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• What you'll be doing.
• Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
• Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
• Collaborate with other departments to ensure a seamless and positive customer experience.
• Maintain detailed records of customer interactions and follow up as necessary.
• Contribute to the continuous improvement of customer service processes and procedures.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• What we're looking for.
• Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• Proficiency in English and Thai, both written and spoken.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organization, we encourage you to apply for this exciting opportunity..

Skills:

English

Job type:

Full-time

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

Skills:

Work Well Under Pressure, Negotiation, English

Job type:

Full-time

• Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
• Acts as a point of contact for tenant service calls, requests and issues.
• Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
• Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
• Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
• Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
• Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
• Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
• Ensures the provision of a safe and secure environment for all tenant partners.
• Identify issues and concerns and provide appropriate correspondence as required.
• Build and maintain effective relationships with internal department and tenant partners.
• Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
• Minimum 1 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
• Experience working in Shopping Center/ Retail business is a must.
• Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
• Strong communication, interpersonal and negotiation skills.
• Good command of both written and spoken English and computer literacy.