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Experience:

3 years required

Skills:

Assurance, Express, Compliance, English

Job type:

Full-time

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

Experience:

1 year required

Skills:

Quality Assurance, Assurance, Data Analysis, English

Job type:

Full-time

• Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
• Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
• Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
• Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
• Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
• Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
• Deliver process/product/guideline training to new joiners.
• Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
• Minimum QualificationsCompletion of Bachelor's degree or above.
• Proficiency in English and Thai as working languages.
• 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
• Familiarity with search engines, social media algorithms, and SEO.
• Demonstrated computer proficiency with Office software.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

Social media, SEO, Data Analysis, English

Job type:

Full-time

• Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
• Proficient in the local language and excellent English skills.
• Familiarity with search engines, social media algorithms, and SEO.
• Strong capacity to learn and understand new concepts.
• Preferred Qualifications:Proficiency in common office software and search engine-related experience preferred.
• Deep understanding of local culture and internet usage habits.
• Attention to detail and ability to use data analysis to identify trends.
• Overseas work or training experience is beneficial.
• Background in Quality Assurance (QA), particularly in search engine evaluation.
• Job Information
• Trust & Safety
• Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
• TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

1 year required

Skills:

Data Analysis, English, Cantonese

Job type:

Full-time

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Cantonese in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Thai.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

Experience:

5 years required

Skills:

Compliance, Automation, Software Testing, English

Job type:

Full-time

• Maintaining automated code and scripts to ensure reliability and alignment with evolving requirements.
• Monitoring automated test results and ensuring all tests consistently pass before release, investigating and fixing failures promptly.
• Driving improvements in test coverage, stability, and execution speed to reduce defects and increase delivery confidence.
• Ensuring traceability between requirements, test cases, and automated scripts for completeness and compliance.
• You will lead defining testing scenarios and estimating effort to fulfill customer requirements. We work closely as a team to set timeframes for assigned user stories and establish clear outcomes that align with business objectives. You will review scenarios and test cases with junior team members to ensure high-quality test code and adherence to engineering guideline. We continuously work to identify and implement any improvements to improve team/operational efficiency. And You will be responsible to drive them to achieve efficiencies and results. Qualifications & Experience: Master/Bachelor s Degree in Computer Science, Computer Engineering or related or a related field.
• Experience 5+ years in testing fundamentals, automation, and QA tools.
• Proven knowledge and experience in software testing fundamentals, testing concept, method, automation test implementation and test tools.
• Proven understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and automation frameworks.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

5 years required

Skills:

Compliance, ISO 9001, ISO 14001

Job type:

Full-time

• Oversee all quality-related activities and ensure effective implementation of DM s quality system.
• Drive continuous improvement using the Plan-Do-Check-Act (PDCA) methodology.
• Ensure customer satisfaction through consistent product and process quality.
• PLAN - Define Quality Strategy Ensure the Group Quality Policy is implemented, communicated, and understood within DM.
• Define DM-specific quality objectives aligned with group targets.
• Identify quality risks and improvement opportunities within DM.
• Collaborate with the QSM to ensure the DM processes are aligned with the Group Process Map.
• DO - Execute Quality Plans Document DM-specific processes and support documentation of group-wide processes.
• Train QA, QC, and SQE teams on ITPs and relevant technical quality documents.
• Lead training initiatives to build quality awareness across all DM departments.
• Foster a culture of quality by promoting a proactive, quality-minded approach among managers and staff.
• Ensure compliance with applicable standards (ISO 9001, ISO 14001, CARES, etc.).
• CHECK - Monitor Quality Performance Conduct internal audits in coordination with the QSM, aligned with applicable standards.
• Monitor and report key performance indicators (KPIs), audit results, and customer satisfaction.
• Maintain and update the plant's KPI dashboard.
• Lead the annual Management Review process.
• Support and facilitate second- and third-party audits (e.g., ISO 9001, ASME, ISO 19443, customer audits).
• ACT - Correct & Improve Coordinate corrective and preventive actions.
• Oversee investigations and resolution of customer complaints.
• Initiate improvements to address deficiencies and enhance process effectiveness.
• Supply Chain Quality Define raw material specifications and collaborate with SQAs.
• Participate in supplier evaluations and selection.
• Ensure purchase orders are issued to approved suppliers per validated specifications.
• Team & Resource Management Promote Dextra s vision, mission, and values throughout the organization.
• Assess and report on the resources required to implement the Quality Policy effectively.
• Define the QA department structure and maintain updated job descriptions.
• Monitor team performance and KPIs via PMS (Performance Management System).
• Identify competency gaps and implement development plans for QA team members.
• Document Control Center Management Oversee review, approval, registration, distribution, and archiving of controlled documents.
• Validate product documentation such as datasheets, assembly instructions, and quality manuals.
• Maintain and validate raw material specifications.
• Manage drawing records and control access to standards and technical documents.
• Nuclear Safety Ensure nuclear safety is prioritized above all other considerations.
• Apply a cautious, balanced approach to decision-making involving quality, cost, and schedule.
• Promote a culture of responsibility, accountability, and open communication.
• Ensure qualified personnel are assigned to key roles and empowered to raise safety concerns.
• Encourage a questioning attitude and challenge unsafe behaviors or decisions.
• Respond promptly and conservatively to any incident that could impact nuclear safety.
• Transparently report to the Board any issue potentially compromising nuclear.
• Qualification Requirements: Bachelor's degree or higher in Engineering or related field.
• At least 5 years working experience in Quality management position.
• Excellent written and oral communication is necessary.
• Computer skill (Microsoft office program).
• Statistical software skill (Minitab, SPSS).

Experience:

8 years required

Skills:

Swift, Assurance, English, French

Job type:

Full-time

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

1 year required

Skills:

Data Analysis, Japanese, English

Job type:

Full-time

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Japanese in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Japanese.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

Experience:

8 years required

Skills:

Assurance, Compliance, Automation

Job type:

Full-time

• Define and implement quality assurance strategies across projects.
• Lead and mentor QA engineers, fostering a culture of ownership and excellence.
• Design and maintain automated test frameworks and pipelines.
• Collaborate with cross-functional teams to ensure testability and quality from design to release.
• Perform hands-on testing (manual and automated) for complex features and integrations.
• Analyze test results, identify root causes, and drive continuous improvement.
• Ensure compliance with industry standards and internal quality metrics.
• Advocate for quality across the SDLC and participate in release planning.
• Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 8+ years of experience in software quality assurance or test engineering.
• Proven experience leading QA teams or initiatives.
• Strong knowledge of QA methodologies, tools, and processes.
• Proficiency in test automation tools (e.g. Playwright, Cucumber, Postman, Terraform Test).
• Experience with AWS, CI/CD pipelines and version control systems (e.g., GitLab, GitLab Pipeline).
• Familiarity with performance, security, and API testing.
• Excellent analytical, communication, and leadership skills.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

3 years required

Skills:

Compliance, Research, Product Development

Job type:

Full-time

• providing guidelines and training to after-sales service engineers, sales staff, and customers on preparing test specimens.
• investigating product issues and communicating findings, advice, and solutions to sales staff, customers, and regulatory agencies using root-cause analysis methods.
• writing reports on sample preparation and investigations including root cause analysis.
• supporting Dextra customers on-site and/or remotely on product certification projects by providing instructions and consultations.
• monitoring tasks related to sample preparation such as cutting rebars, preparing bar ends, assembling splices, and identifying samples for investigation projects.
• supporting the preparation of splice samples both locally and abroad as needed and operating the bar end preparation machines in accordance with Dextra documentation where necessary.
• verifying compliance statements in commercial documentation.
• preparation and control of technical documentation in coordination with other functions.
• documenting and developing standard solutions/methods to frequently raised issues in a FAQ system for the different product ranges.
• gathering information on reinforcing bar mills.
• supervising and coordinating participation in academic research programs.
• Product Development (30%) Support in development, prototyping and industrialization of new products (C.R.P., Bar Systems and Site Equipment) supporting the evaluation of the impact of changes to products, raw materials, manufacturing processes, reinforcing bars, or performance requirements on product compliance.
• supporting the preparation and provision of test plans to validate the performance of product development studies.
• providing recommendations and proposals for product design or manufacturing based on research and experimental testing as a result from product performance investigations.
• supporting risk analysis and management to minimize project risks.
• Qualification Requirements: Bachelor or master s degree in mechanical engineering, Industrial Engineering, or other related Engineering disciplines.
• 3+ years of relevant experience in product design/ industrial engineering, with experience in project management.
• Experience working in similar role, leading product investigations is an advantage.
• Knowledge of CAD application, Microsoft Office and Microsoft Project.
• Excellent written and verbal communication skill.
• Strong creative thinking and problem solving.
• Self-initiative.

Experience:

5 years required

Skills:

Automation, Linux

Job type:

Full-time

• Implementation and operational maintenance of performance measurement tools.
• Proposing alternative or complementary solutions and contributing to the performance strategy with the tech lead.
• Ensuring product and technical upgrades.
• Providing support and guidance to teams in scripting, executing tests, and analyzing results.
• Contributing to the automation of performance tests through the software factory.
• Documentation: user guides, onboarding materials, and operational manuals..
• Neoload.
• Ready API: Service V.
• Gitlab CI/ Automatisation.
• AWS.
• Linux.
• Dynatrace.
• Jira/Confluence.
• QualificationsBachelor's or Master's degree in Computer Science, Software Engineering or a related field.
• At least 5 years of experience in a similar role.
• Neoload certification.
• Ability to develop and run a comprehensive performance test.
• Ability to develop and run mocks for API.
• Strong analytical skills and attention to detail to identify and troubleshoot performance issues.
• Collaborative mindset and ability to work effectively with cross-functional teams, including developers, testers, and operations.
• Additional Information This position is based in Bangkok and reports locally, with a dotted-line reporting relationship to the management team in France..
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

Experience:

1 year required

Skills:

SQL, Software Testing, Teamwork, English

Job type:

Full-time

• Perform manual testing to verify software meets functional and business requirements.
• Independently design, document, and execute test cases.
• Use SQL queries to validate and analyze data in databases.
• Identify, report, and track software defects.
• Work closely with developers and business teams to understand requirements and ensure test coverage.
• Ensure accuracy, completeness, and efficiency of software through thorough testing.
• Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
• At least 1 year of experience in manual software testing.
• Ability to write and execute test cases independently.
• Knowledge of SQL and ability to use queries for testing and data validation.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to document test results clearly.
• Good communication and teamwork skills.
• Thai Native level with good command in English.

Experience:

2 years required

Skills:

Assurance, Public Speaking, English

Job type:

Full-time

• Managing a team of QAs in the LOB/Program.
• Share feedback with the agents on all people related defects (Quality Audits) / Failed audits, along with the QAs, whenever needed.
• (Triad Session)Review The Reviewer activity to enssure less or no variance in the audits done by the team.
• Governing Dispute Managemnet Process.
• Managing internal & external stakeholder expectations.
• Training and Refreshers coordination with the training team for new/existing QAs.
• Support and mentor new QAs & managing their monthly scorecard.
• Help operations on key metrics performance (Sharing insights & suggest action plan).
• Conduct weekly quiz and spot checks on new updates & common defects (Identified Audit defects).
• Sharing weekly/monthky performance dashboard.
• Working on weekly/monthky and quarterly review decks & present them to the clients with the supervisor.
• Conducting quality sessions with new hires.
• Requirements Minimum of 2 year of experience as a Quality Analyst Supervisor.
• Mandatory language proficiency in Thai and English.
• Experience in preparing and presenting written project status reports and executive briefings.
• Exceptional communication, presentation, and public speaking skills.
• Strong organizational and time management abilities.
• Key Responsibilities: Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment.
• Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations.
• Ensuring timely completion of all client deliverables.
• Prepare reports, analysis, trend & run project when required to improve quality performance.
• Own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives.
• Package, deliver, and at times present key findings and briefings.
• Conduct random evaluations to identify areas of improvement as necessary.
• Conduct regular spot checks of the QAs audits and work on their development accordingly.
• Identify training needs by working with operations team and QA.

Experience:

1 year required

Skills:

Assurance, English

Job type:

Full-time

• Perform daily audit on internal system;.
• Provide analysis of errors and feedback to respective team.
• Work with training team to align policy understanding of QA and labelers.
• Provide support on Policy/Quality related questions on ad-hoc basis.
• Responsible in guiding new joiners in order to achieve ramp up target.
• Work closely with Safety Specialist in order to provide feedback on quality.
• Identify potential errors in policy and correct them in time.
• Conduct quality meeting with the team to analyze errors.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Minimum QualificationsCompletion of Bachelor's Degree.
• Possesses good interpersonal skills.
• Fluent in Thai is required as the role requires handling Thai content; fluent in English is also required as it is the working language.
• Preferred QualificationsMinimum 1 year working experience as Quality Assurance Analyst.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
• Strong attention to details and ability to work independently.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

ISO 9001, ERP, Microsoft Office, English

Job type:

Full-time

• Plan and perform incoming inspection and issue the inspection result report.
• Plan and perform onsite inspection when required and issue the inspection result report.
• Identify and document any defects, deviations, or non-conformities found during inspections.
• Maintain accurate records of inspections, including inspection reports, logs, and documentation.
• Communicate inspection results to relevant stakeholders, including internal party and supplier.
• Pressure gauge Plan and perform the pressure gauge calibration and issue the report.
• Perform initial setup and configuration of calibration equipment and reference standards.
• Maintain calibration equipment in proper working condition through regular inspection, cleaning, and calibration.
• Record calibration results in logs.
• Lead on supplier quality issue Issue NCR to supplier when found quality issue.
• Root cause identify and corrective action with supplier.
• Collaborate with other departments to address quality issues and implement corrective actions.
• Monitor supplier performance Review report from supplier of non-conformance part.
• Conduct follow-up inspections to verify the effectiveness of corrective actions and prevent recurrence of issues.
• Continue Supplier Improvement Improving quality performance of suppliers by providing feedback on quality issue found during incoming inspection and provide the technical assistance if any.
• Reduce the number of NCRs (from QC) for recurring issues.
• Qualification Requirements: Bcahelor's degree Engineering's in Civil, Mechanical, or any related field.
• 3 years experiences in Supplier quality, quality control system or improvement tools, experience in factory.
• Experience in Quality Control system & improvement tools.
• Experience in factory, ISO 9001 & ERP program is -referable.
• Fluent understanding of product drawing.
• Good command of spoken and written English.
• Computer skill (Microsoft office program).
• Excellent interpersonal skills Strong motivation, result driven, service minded, well organized.

Experience:

5 years required

Skills:

Automation, Software Testing, Python, English

Job type:

Full-time

• Master/Bachelor s Degree in Computer Science, Computer Engineering or related subject area.
• Experience 5+ years in software testing.
• Shown knowledge and experience in the fundamental of software testing, testing concept, method, automation test implementation and test tools.
• Solid Understanding of Robot framework, Cucumber and Python programming.
• Experience of performance testing and tools.
• Experienced in the Cloud technology.
• Understanding of security implications and secure coding.
• Practical experience with agile development methodologies and tools (Scrum, JIRA etc.).
• Proficient in English for both spoken and written.
• Skill for writing clean, readable code and reusable components.
• Self-motivated, pressure-tolerant, and result oriented personality with innovation.
• Good communication and interpersonal skills.
• Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

3 years required

Skills:

Sales, Excel, English

Job type:

Full-time

• Provide support to Fashion Advisorsto provide appropriate After Sales advice to clients, especially for more complex cases.
• Work with Fashion Advisors to ensure close follow up for all after sales cases and provide prompt and regular updates (eg technical aspects) to clients.
• Provide technical after sales advice to clients in the boutique as necessary.
• Improve After Sales Process & Elevate Know-how in Boutique Coach Fashion Advisors to diagnose products and distinguish between repair and care services.
• Ensure Fashion Advisors accurately update service details and estimates in CASS (Customer After Sales Services) system.
• Guide Fashion Advisors on the product authentication quick check for all received items.
• Coordinate with the Repair Centre on CASS follow-ups and service status updates.
• Promote a positive After Sales mindset and culture within the boutique.
• Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
• Work with the Client Engagement Expert to build loyalty and confidence among After Sales clients.
• Support CASS user training and share Quality/After Sales topics during morning briefings.
• Administration & Coordination Update status and remarks in CASS and repair forms; communicate client needs to Repair Centre.
• Clearly record repair status and client interactions in CASS/repair forms.
• Validate client contact details and preferred communication methods.
• Quality Control & Reporting Gather and report client feedback on product quality to Manager.
• Share product quality alerts with the retail team as needed.
• Track commercial decisions and reasons; collaborate with Management to address issues and gaps.
• Repair & Care Stock Maintenance Manage repair and care inventory; conduct weekly stock-takes in boutiques.
• Work with Fashion Advisors to remind clients to collect their items.
• You are energised by Collaborating with a dedicated team in a dynamic, fast-paced retail environment locally and internationally.
• Making a business impact by supporting both colleagues and clients.
• What You will bring At least 3 years experience in after sales or product quality control. Experience from luxury business will be highly advantageous.
• Strong computer skills (Emails, Excel, MS Office).
• Excellent communication and interpersonal skills in both Thai and English.
• Team-oriented, client-focused, and service-minded.
• Able to work boutique hours, including weekends and public holidays.
• What Chanel can offer you The chance to join a world-renowned luxury brand known for its heritage and innovation.
• Ongoing training and development opportunities.
• A supportive team environment that values your contributions.
• Competitive compensation and benefits.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

3 years required

Skills:

Assurance, Project Management

Job type:

Full-time

• Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
• 3 years of experience in Dense Wavelength Division Multiplexing (DWDM) or Transmission Control Protocol/Internet Protocol (TCP/IP) or system design operations methodology.
• Experience working with and directing field operation technicians, engineers, contractors, or vendors in a telecommunications environment.
• Experience in collaborating across multiple levels and functions along with the ability to influence the decision-making.
• As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.
• You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.
• The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
• We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
• Manage oversight and Quality Assurance (QA) of installation technicians for rack, stack and installation of networking equipment.
• Test and commission routers, optical transport equipment, and other network devices in new and existing network nodes across Google's global network.
• Generate implementation plans and provide technical leadership and guidance during deployment activities.
• Work with project management, network engineering, and rest of the Engineering team to identify in advance potential issues in network installations, including in the areas of facility power Alternating Current/Direct Current (AC/DC), cooling, security/access, rack layout, and cable management.
• Own network documentation, updating, and maintaining network drawings and plans.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Experience:

2 years required

Skills:

Automation, Software Testing, Assurance

Job type:

Full-time

• Develop, implement, and maintain comprehensive test plans, test cases, and test scripts to ensure thorough testing coverage.
• Collaborate with development, product management, and other cross-functional teams to understand product requirements and define test strategies.
• Identify, analyze, and report bugs, defects, and other quality issues, and work with the development team to resolve them.
• Participate in design reviews to provide input on functional requirements, product designs, and potential issues.
• Establish and maintain testing frameworks, tools, and automation scripts to improve testing efficiency and accuracy.
• Analyze test results and prepare comprehensive test reports for management and stakeholders with recommendations.
• Stay up to date with emerging trends, tools, and best practices in QA and software testing.
• Develop user manuals and provide training on the functions to clients.
• Support monthly project activities and reports, including summaries for clients.
• Requirements Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum 2 years of experience in software quality assurance and testing.
• Strong knowledge of software testing methodologies, techniques, and frameworks, including functional, integration, regression, and performance testing.
• Experience with test automation tools such is a plus as Selenium, Appium, or similar.
• Familiarity with reporting & analytics tools and SQL such as PowerBI, Google Analytics, Adobe Analytics, Looker Studio, MySQL.
• Familiarity with Agile and DevOps methodologies and tools, including CI/CD pipelines.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Preferred Qualifications: Experience with API testing, web and mobile app testing, and database testing.
• Knowledge of performance testing tools is a plus such as JMeter or LoadRunner.
• Industry-recognized QA certifications is a plus, such as ISTQB or CSTE.
• Experience with version control systems such as Git or SVN.
• If you are a passionate and experienced QA professional who is eager to contribute to the delivery of high-quality software products, we encourage you to apply for this exciting opportunity! Location: Bangkok Brand: Dentsu Cxm Time Type: Full time Contract Type: Permanent

Experience:

3 years required

Skills:

Quality Assurance, Assurance, Compliance

Job type:

Full-time

• Technical Consultation & Problem Solving.
• Provide technical advice on waterproofing systems and installation. Conduct site visits for technical assessment and problem resolution. Investigate and resolve technical issues and installation failures. Customer & Sales Team Support.
• Support sales teams with technical expertise during customer engagements. Provide on-site technical support during product application. Handle technical inquiries and provide expert recommendations. Technical Documentation & Quality Assurance.
• Prepare technical reports and failure analysis. Develop technical specifications, application guides, and training materials. Monitor installation processes for compliance with standards. Product Development & Innovation Support.
• Collaborate with R&D on product development initiatives. Conduct field testing of new products and application methods. Support product improvement through technical analysis and customer feedback.
• Bachelor's degree in Civil Engineering, Structural Engineering, or related engineering discipline. Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies. Minimum 3 years in technical support, consulting, or engineering roles in construction chemicals industry or related waterproofing systems, building materials. Native Thai, conversation English for technical documentation and international coordination (TOEIC score of 550 or above) Contact: Sarunya (Kook) Email: [email protected]