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Skills:
Assurance
Job type:
Full-time
Salary:
negotiable
- Develop and analyze Enterprise Service revenue to understand Product and Service trends within the AIS Group, ensuring that revenue collection, promotion packages, and new services are properly executed according to the company s business conditions.
- Identify suitable QA methods to reduce revenue loss and prevent errors in the Line Operation's work, sharing knowledge to strengthen revenue assurance.
- Verify the completeness and accuracy of service calculations, promotion packages, and offerings for corporate customers.
- Review the calculation of Postpaid Voice and IDD services, as well as IR services in the RBM system, ensuring they are correct, complete, and in line with the rates and conditions set by the company, with no abnormalities that could lead to revenue loss (Real Loss/Opportunity Loss).
- Communicate, coordinate, and follow up on issues causing revenue loss, identify the root causes, and work with relevant departments to resolve the problems, reducing revenue loss, particularly in Voice services.
- Analyze data from various sources within the scope of responsibility using data analytics skills, reflecting trends, performance, efficiency, and effectiveness of Products and Services. Identify abnormalities impacting revenue loss (Real Loss/Opportunity Loss & Fraud), and conduct audits and monitoring.
- Prepare analysis reports to support management strategies and assess risks in various areas.
- Perform other duties as assigned by the supervisor..
Skills:
Compliance, Legal
Job type:
Full-time
Salary:
negotiable
- Handle all quality excursions, take effective actions and follow proper escalation.
- Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required.
- Assist to create the quality control plan for respective area (material/process/product).
- Analyze, monitor and report quality KPI for internal (factory) and external (customer). à €“ RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert).
- Drive continuous improvement to benefit customer, CLS and supplier.
- Draft internal quality system procedures, work instructions and workmanship standards.
- Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.
- Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally).
- Enhance the quality skills and product knowledge through the training program.
- Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
- Knowledge/Skills/Competencies.
- Knowledge of quality tools, ISO and IPC standards and processes.
- Knowledge of software as used in generating reports capturing data & presenting data in an understandable format.
- Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
- Understand Six Sigma and Lean Kaizen.
- Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality,on-time delivery and profitability of the unit.
- Ability to effectively communicate with a wide variety of internal and external customers.
- Physical Demands.
- Repetitive manual movements (e.g., keyboarding).
- Sustained visual concentration on small areas, such as monitors, screens.
- Sustained visual concentration on numbers, legal documents.
- The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.
- Typical Experience.
- 4 to 6 years ( 2- 4 years).
- Typical Education.
- Bachelor's Degree.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Experience:
4 years required
Skills:
Automation, Software Testing, Javascript, English
Job type:
Full-time
Salary:
negotiable
- Develop and execute test plans and test cases.
- Implement and maintain automated UI and API test frameworks using Playwright (preferred), Cypress, or similar tools.
- Perform manual testing to validate critical features, UI/UX, and business logic.
- Ensure cross-browser and cross-device compatibility.
- Work closely with developers and designers to ensure UI/UX designs are implemented correctly.
- Analyze test results, report defects, and track them to resolution.
- Verify bug fixes before release and conduct post-release testing.
- Continuously improve testing processes, ensuring automation coverage expands over time.
- Advocate for quality standards and proactively identify areas for improvement.
- 4+ years of experience in QA or software testing.
- Proficiency in JavaScript/TypeScript and experience with test automation tools (Playwright preferred, Cypress, Selenium, etc.).
- Experience in API testing and automation (e.g., Postman, REST Assured).
- Strong understanding of Agile/Scrum methodologies and QA best practices.
- Ability to write clear, structured test cases.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills.
- Experience working in a multicultural and fast-paced environment.
- Bonus: Experience with CI/CD pipelines and integrating automated tests into the deployment workflow.
- Working with Manatal.
- This role is based at our Bangkok office in the heart of the city center.
- As a team of diverse cultures and nationalities, English language proficiency is required.
- We enjoy collaborating in person and the team is working on-site.
- Why you'll enjoy working with Manatal.
- Well-funded start-up backed by Surge & Sequoia.
- Be part of one of the fastest-growing B2B SaaS start-ups in the region.
- You will be collaborating with talented individuals in the industry.
- Join a lively and highly international team.
- Indulge in a challenging and innovative working culture.
- Attractive medical healthcare plan.
- Personal development allowance.
- 2 weeks of work from anywhere per year.
- Regular fun team-building activities.
- Company trip.
- Get to know more about us and our product: www.manatal.com.
- Watch a product demo of Manatal product: https://www.youtube.com/watch?v=xlJAk71H-_s.
- If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://www.careers-page.com/manatal/job/L3WX8R4W.
- Manatal Hiring.
- At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
- We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.
Skills:
Software Testing, Teamwork
Job type:
Full-time
Salary:
negotiable
- Assist in executing predefined test cases under close supervision.
- Learn and apply basic testing concepts (functional, regression, UI testing).
- Document defects and support bug tracking with guidance from senior team members.
- Identify, report, and track software defects.
- Work closely with QAs teams to ensure test coverage.
- Ensure accuracy, completeness, and efficiency of software through thorough testing.
- Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
- At least 6-month of experience in manual software testing.
- li>Basic knowledge of software development lifecycle (SDLC) and QA concepts.
- Understanding of manual testing (functional, regression, UI).
- Familiarity with bug tracking tools (e.g., Jira, Trello) is a plus.
- Good attention to detail and willingness to learn.
- Good communication and teamwork skills.
- Fluent in Thai communication.
Experience:
7 years required
Skills:
Problem Solving, Teamwork
Job type:
Full-time
Salary:
negotiable
- Deploy the continuous improvement (CI) goals and strategies by applying the Improvement principles, systems, methods and tools for the operation and support functions in the organization.
- Contribute to the yearly CI activities execution plan and ensure that project goals are met.
- Work closely with key business stakeholders to build a CI environment to support a change management program.
- Participate in and/or lead the management gemba ( go and see ) activities.
- Participate in and/or co-lead the site/function CI Committee.
- Facilitate the adoption and measurement of the Systematic CI Framework Standards.
- Facilitate lean and process improvement based CI workshops to drive ideas and solutions.
- Facilitate improvement opportunities external to the site/function (as required). This may involve the delivery or training and/or kaizen facilitation at external organizations outside Celestica + other sites in the Celestica network that need help + global support functions within Celestica.
- Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution.
- Work closely with all area owners to create a culture of continuous improvement.
- Drive new ideas and improvement solutions with all area owners and share good practices between customers, departments, sites and functions.
- Champion the Reward and Recognition programs to motivate all employees.
- Lead large projects that involve solving complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors to reduce/eliminate variation and/or waste.
- Support value stream improvements and/or transformation efforts. Provide subject matter expertise on an as needed basis. Provide training for CI for Employees and CI for Leadership certifications and Lean Green Belt and Six Sigma Green Belt certifications, if applicable.
- Work to achieve Lean Black Belt and Six Sigma Black Belt certifications.
- Knowledge/Skills/Competencies.
- Proven competency to deliver training, facilitate kaizen events and drive business results through application of CI methods.
- Hands-on experience in delivering multiple kaizen types.
- Experience in key facets of complex manufacturing environments, operations and high performance work, such as Lean Manufacturing leadership.
- Project & Change management experience.
- Time management.
- Proven ability to work effectively at all levels of the organization.
- Leadership experience within a matrix organization.
- Collaboration.
- Communication.
- Planning.
- Problem solving.
- Results oriented.
- Leadership.
- Teamwork.
- Initiative.
- Flexibility.
- Typical Experience.
- 5 to 7 years of relevant Continuous Improvement experience in manufacturing and office environments.
- Typical Education.
- Bachelor Degree in related field - preferred Industrial Engineering, Manufacturing Engineering.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Experience:
1 year required
Skills:
SQL, Software Testing, Teamwork
Job type:
Full-time
Salary:
negotiable
- Independently execute test cases and contribute to creating new test scenarios.
- Perform manual testing across modules (functional, regression, integration).
- Identify and report defects clearly with reproducible steps.
- Contribute to maintaining test documentation and test environments.
- Use SQL queries to validate and analyze data in databases.
- Work closely with developers and business teams to understand requirements and ensure test coverage.
- Ensure accuracy, completeness, and efficiency of software through thorough testing.
- Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
- 1 - 3 years of experience in manual software testing or QA role.
- Hands-on experience in manual testing (functional, regression, integration).
- Ability to write and execute test cases independently.
- Knowledge of SQL and ability to use queries for testing and data validation.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to document test results clearly.
- Good communication and teamwork skills.
- Fluent in Thai communication.
Skills:
Assurance, GMP, Business Development
Job type:
Full-time
Salary:
negotiable
- Operates to maintain a state of quality oversight control and keep the QMS current with good industry practices.
- Ensuring DKSH Healthcare operations are in compliance with applicable government laws and regulations, GDP & GMP requirements.
- Maintenance of the various licenses required to operate DKSH Healthcare s Distribution Centre.
- Report QMS metrics (ie KPIs), including trends that helps decision-making and taking proactive corrective/preventive actions.
- Review complaints/incidents/deviations to determine if it relates to a failure to meet specification/procedure/regulatory requirement, if so investigate and report to top management, client and/or health authority if it is critical / serious / life threatening.
- Identify, develop and establish contact with new/potential/existing business partners in line with Company business development strategy and prioritizing business opportunities. Manage profit and loss of QA teams by planning resources versus income.
- Leads the QA teams to ensure roles and responsibilities are carried out diligently, meeting clients contracted Quality Agreements.
- Ensuring continuous improvement in processes are in place in order to optimize warehousing and distribution activities.
- Provide QA training to internal teams to ensure strong foundation for compliance to regulatory requirements thus contributing to organizational success.
- Provide QA training externally to business partners, whenever required.
- Coordinate and lead all Healthcare related audits (Internal & External).
- Organize reviews with key Clients Quality Management (together with DKSH Supply Chain Management).
- Organize reviews Certification projects.
- Attend quality audit which are conducted by key Regional Clients.
- Report to VP Business Unit HEC after summary investigation when critical events happen to ensure senior management is made aware of such events.
- Review Corrective and Preventive Actions for critical Audit Reports.
- Coordinate specific projects such as Cold Chain management, Transportation Management and lay-out of new DC s.
- Functional Skills and Knowledge.
- Quality experiences for a pharmaceutical distribution organization and working knowledge on the requirement from the Ministry of Health (MOH) for distribution of regulated drugs.
- Working knowledge of ISO 9001, ISO 13485, GDP and GDPMD in addition to being qualified as the Lead Auditor.
- Education.
- Degree in Pharmacy / Thailand Registered Pharmacist or Degree in Science.
- Requisition Number: 171544 Job Function: Audit
Experience:
1 year required
Skills:
Data Analysis, English, Cantonese
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma in any discipline.
- Candidate must be able to work on rotational shift (3 shift / 5 working days).
- Minimum 1 years experienceas QA in call center.
- Must be proficiency in English & Cantonese in terms of written, reading and speaking.
- Able to start work immediately is preferred.
- Language Requirements:English.
- Thai.
- Key Responsibilities: Conduct root cause and other data analysis.
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
- Act as escalation point of contact for process questions, issues and resolution.
- Act as Subject Matter Expert (SME) for QA evaluations.
- Participate as project team member in problem prevention and continuous improvement projects.
Skills:
Problem Solving, Teamwork, Industrial Engineering
Job type:
Full-time
Salary:
negotiable
- Deploy the continuous improvement (CI) goals and strategies by applying the Improvement principles, systems, methods and tools for the operation and support functions in the organization.
- Manage activities for CI and performance enhancement in site/function.
- Contribute to the yearly CI activities execution plan and ensure that project goals are met.
- Work closely with key business stakeholders to build a CI environment to support a change management program.
- Participate in and/or lead the management gemba ( go and see ) activities.
- Participate in and/or co-lead the site/function CI Committee.
- Facilitate the adoption and measurement of the Systematic CI Framework Standards.
- Facilitate lean and process improvement based CI workshops to drive ideas and solutions.
- Facilitate improvement opportunities external to the site/function (as required). This may involve the delivery or training and/or kaizen facilitation at external organizations outside Celestica + other sites in the Celestica network that need help + global support functions within Celestica.
- Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution.
- Work closely with all area owners to create a culture of continuous improvement.
- Drive new ideas and improvement solutions with all area owners and share good practices between customers, departments, sites and functions.
- Champion the Reward and Recognition programs to motivate all employees.
- Support value stream improvements and/or transformation efforts. Provide subject matter expertise on an as needed basis. Coordinate training for CI for Employees, CI for Leadership, Lean Green Belt and Six Sigma Green Belt certifications.
- Work to achieve Lean Black Belt and Six Sigma Black Belt certifications.
- Support end-to-end business process.
- Knowledge/Skills/Competencies.
- Proven competency to deliver training, facilitate kaizen events and drive business results through application of CI methods.
- Hands-on experience in delivering multiple kaizen types.
- Experience in key facets of complex manufacturing environments, operations and high performance work, such as Lean Manufacturing leadership.
- Project & Change management experience.
- Time management.
- Proven ability to work effectively at all levels of the organization.
- Collaboration.
- Communication.
- Planning.
- Problem solving.
- Results oriented.
- Leadership and Initiative.
- Leadership Communication.
- Teamwork.
- Flexibility.
- P&L experiences - abiity to understand and execute.
- Typical Experience.
- More than 15 years total working experience with minimum 10 years experiences in Continuous Improvement role.
- Continuous Improvement experience in manufacturing environments.
- Backround in Industrial engineering / Manufacturing / Automation.
- Experiences in Finance / P&L / end-to-end business.
- Regional role exposure is a plus.
- Management and/or leadership experience.
- Typical Education.
- Bachelor Degree in related field - preferred Industrial Engineering, Manufacturing Engineering.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Experience:
5 years required
Skills:
Automation, Risk Management, Software Testing, English
Job type:
Full-time
Salary:
negotiable
- Lead QA strategy, planning, and execution for complex systems/projects.
- Define test processes, frameworks, and automation standards across teams.
- Perform advanced testing types (load, stress, security, API, mobile).
- Guide and mentor junior/mid testers, and supervise small QA teams.
- Collaborate with stakeholders on quality metrics, release readiness, and risk management.
- Drive continuous improvement in QA practices and tools adoption.
- Ensure accuracy, completeness, and efficiency of software through thorough testing.
- Act as the main escalation point for critical defects and quality issues.
- Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
- 5+ years of software testing/QA experience.
- Advanced knowledge of test planning, test strategy, and risk-based testing.
- Strong expertise in manual testing with knowledge in automation tools, frameworks, and CI/CD pipelines.
- Experience with performance, security, and mobile testing.
- Ability to mentor and supervise testers, review test deliverables.
- Excellent problem-solving, analytical, and stakeholder communication skills.
- Fluent in documenting and reporting defects/metrics at management level.
- Thai Native level with good command in English.
Experience:
4 years required
Skills:
Software Testing, SQL, Scrum, English
Job type:
Full-time
Salary:
negotiable
- Design, develop, and maintain detailed test plans and test cases.
- Perform functional, regression, integration, and performance testing.
- Actively use and build test scripts to improve efficiency.
- Take ownership of test coverage for assigned projects/modules.
- Mentor junior testers, review test results, and ensure QA best practices.
- Work closely with developers and business teams to understand requirements and ensure test coverage.
- Ensure accuracy, completeness, and efficiency of software through thorough testing.
- Bachelor s Degree in Computer Engineering, Computer Science, Software Engineering or related field.
- 2-4 years of QA/software testing experience.
- Proficiency in manual testing and test design techniques.
- Strong knowledge of API testing, database testing, and integration testing.
- Strong knowledge of SQL and ability to use queries for testing and data validation.
- Experience working in Agile/Scrum environment.
- Good communication and mentoring skills to guide junior testers.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to document test results clearly.
- Good communication and teamwork skills.
- Fluent in Thai with good command in English.
Skills:
Excel, Public Speaking, English
Job type:
Full-time
Salary:
negotiable
- Education requirement - Diploma/Degree and above.
- Proficiency in English and Thai is required.
- 2 years' experience working in customer service of a BPO company.
- Knowledge of basic KPIs and advance KPIs.
- Willingness to keep abreast of new techniques in corporate Quality.
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
- Phenomenal communication, presentation and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decision making abilities.
- Job DescriptionEvaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
- Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
- Conduct training and refreshers.
- Support and mentor new employees.
- Help operations on key metrics performance (Sharing insights & suggest action plan).
Job type:
Full-time
Salary:
negotiable
- Labelling: Create, review and approve import labels for all products (both food and nonfood) before launching. Also arrange for Laboratory testing in case the product requires Nutrition Information.
- Supplier assessment and provide audit report: for register to approved vender list.
- Create product specifications: for import items, also approve and monitor product quality (including arranging laboratory testing).
- Manage and control quality issues: incoming inspection at DC, handle and coordinate with buyer and supplier.
- Handle complaints from customers: identify root causes and solve the issues.
- Provide solution: Communicate to find solutions with QA-HO, QC, Buyers and Manufacturer (in English), to agree on special product acceptance..
- Bachelor s degree in science or related field.
- At least 5-7 years as QA & RD & RA.
- Strong understanding of FDA regulations e.g., Food etc.
- Excellent negotiation, communication, organizational, project management and interpersonal skills.
- Analytical mindset with the ability to leverage data for informed decision making.
- Strong ethical and compliance orientation.
- Language Proficiency e.g. English TOEIC score above 650.
Skills:
Assurance, Fast Learner, English
Job type:
Full-time
Salary:
negotiable
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
- Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between ...
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process.
- Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
- Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
- Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
- Be able & willing to support or backfill temporary gaps in market support.
- Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
- Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
- Design/help to design a training plan and implement it according to the timeline.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Minimum Qualifications You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Preferred Qualifications Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- Presentation skills, good communication and interpersonal skills.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- Trust & Safety
- TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
- We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
Skills:
GMP, SAP, English
Job type:
Full-time
Salary:
negotiable
- Lean Manufacturing concept implementation, line balancing.
- Responsible for finding OEE Improvement opportunity and developing improvement plans.
- Supports safety as a top priority - in training, job design, ergonomics, and regulatory compliance.
- Document all project work as required by Site GMP/HALAL documentation system, assist in calculation of financial benefits.
- Ensure production processes are lean and efficient.
- Deliver OEE Improvement through coordinating concern parties, and effective implementation plan.
- The experience we're looking for.
- Bachelor degree in manufacturing, Engineering, Scientific, Food Science or equivalent.
- Have experience in Production Supervisor Position or Production/Process Improvement position for at least 7 years.
- Experience in Lean manufacturing concept, TPM, 5S, Six Sigma, Kaizen, other improvement methodologies is preferred.
- SAP experience/knowledge will be advantage.
- Good command in English.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Job type:
Full-time
Salary:
negotiable
- We're committed to bringing passion and customer focus to the business.
- Job Title: Senior Personal Care Production Planning Executive - Liquid
- Company: Osotspa Public Company Limited.
- We are seeking a highly organized and experienced Senior Personal Care Production Planning Executive specializing in liquid products to join our team at Osotspa Public Company Limited. The successful candidate will be responsible for overseeing and optimizing the production planning processes for our liquid personal care product lines, ensuring efficient operations and timely delivery to meet market demands.
- Develop and implement comprehensive production plans for liquid personal care products
- Coordinate with various departments including procurement, manufacturing, and logistics to ensure smooth production flow
- Analyze production data and market trends to forecast demand and adjust production schedules accordingly
- Optimize inventory levels and manage raw material requirements
- Identify and implement process improvements to enhance efficiency and reduce costs
- Monitor production KPIs and prepare regular reports for senior management
- Collaborate with R&D teams to integrate new product launches into existing production schedules
- Ensure compliance with quality standards, safety regulations, and environmental policies
- Manage and mentor junior members of the production planning team
- Participate in cross-functional projects related to supply chain optimization.
- Bachelor's degree in Supply Chain Management, Industrial Engineering, or related field; MBA is a plus
- Minimum of 3-5 years of experience in production planning, preferably in the personal care or FMCG industry
- Strong knowledge of liquid product manufacturing processes and technologies
- Proficiency in ERP (SAP) systems and advanced Excel skills
- Excellent analytical and problem-solving abilities
- Strong leadership and communication skills
- Ability to work under pressure and manage multiple priorities
- Fluency in Thai and English (both written and spoken)
- Six Sigma or Lean Manufacturing certification is an advantage
- Willingness to work flexible hours when required.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.
Job type:
Full-time
Salary:
negotiable
- Supply.
- Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and im ...
- About the role.
- Seeking a leadership opportunity where you can mould the future of manufacturing? As a Coordinator at Reckitt, you'll be in the driver's seat, nurturing a team of dedicated factory employees. Your role is pivotal - you'll elevate your team's skill set, ensure the smooth running of our supply operations, and leave a lasting impact on our manufacturing process. We're inviting you to be a cornerstone of our continuous drive for excellence, where your influence will go beyond operations to truly shape our success.
- Your responsibilities.
- Substantial experience in manufacturing, well-versed in 5S, TPM, and root cause analysis. - A strong track record of leadership and team management. - Comprehensive knowledge of manufacturing processes and experience leading factory employees. - Solution-oriented approach to complex challenges, with a focus on process improvement. - Business acumen, paired with expertise in supply chain management and production optimisation.
- The experience we're looking for.
- Substantial experience in manufacturing, well-versed in 5S, TPM, and root cause analysis. - A strong track record of leadership and team management. - Comprehensive knowledge of manufacturing processes and experience leading factory employees. - Solution-oriented approach to complex challenges, with a focus on process improvement. - Business acumen, paired with expertise in supply chain management and production optimisation.
- The skills for success.
- Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Job type:
Full-time
Salary:
negotiable
- Supply.
- Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and im ...
- About the role.
- Seeking a leadership opportunity where you can mould the future of manufacturing? As a Coordinator at Reckitt, you'll be in the driver's seat, nurturing a team of dedicated factory employees. Your role is pivotal - you'll elevate your team's skill set, ensure the smooth running of our supply operations, and leave a lasting impact on our manufacturing process. We're inviting you to be a cornerstone of our continuous drive for excellence, where your influence will go beyond operations to truly shape our success.
- Your responsibilities.
- Substantial experience in manufacturing, well-versed in 5S, TPM, and root cause analysis. - A strong track record of leadership and team management. - Comprehensive knowledge of manufacturing processes and experience leading factory employees. - Solution-oriented approach to complex challenges, with a focus on process improvement. - Business acumen, paired with expertise in supply chain management and production optimisation.
- The experience we're looking for.
- Substantial experience in manufacturing, well-versed in 5S, TPM, and root cause analysis. - A strong track record of leadership and team management. - Comprehensive knowledge of manufacturing processes and experience leading factory employees. - Solution-oriented approach to complex challenges, with a focus on process improvement. - Business acumen, paired with expertise in supply chain management and production optimisation.
- The skills for success.
- Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Experience:
2 years required
Skills:
Assurance, GMP, English
Job type:
Full-time
Salary:
negotiable
- Support and maintain Approve Source list of Raw material and Packaging material, Outsource list and consumable material list.
- Support quality audit plan/program for all concerned Raw material suppliers, manufacturers of API, Printed Packaging Material, Primary packaging, 3 rd party WH, Outsourcing service related to quality.
- Follow up and close all actions from the audit.
- Develop and follow up to complete Qualification Package/agreement of any relevant material as per specified in procedure.
- Follow up investigation, CAPA of any issues during using material in day-to-day manufacturing.
- Recommend suspension of supply based on failure in Supplier Quality Management.
- Propose quality improvement and monitor implementation.
- Development and maintenance of the ongoing supplier assessment and re-approval programmed based on risk.
- The experience we're looking for.
- Minimum 2 years experience in Quality Control and/or Assurance of manufacturing site and / or technical center preferably within a multinational Pharmaceutical Business.
- Through knowledge of GMP requirements for API manufacturer (ICH7).
- Broad understanding of Healthcare and Pharmaceutical manufacturing operations business including raw materials and packaging material manufacturing and control.
- Knowledge of Quality responsibilities, systems, and standards.
- Strong communication, people management and influencing skills.
- Good command of written and spoken in English.
- Reckitt Benckiser Healthcare Manufacturing.
- (65 Moo 12 Lat Krabang-Bang Plee Road, Bang Phli, Samut Prakan 10540).
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Skills:
Social media, SEO, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
- Proficient in the local language and excellent English skills.
- Familiarity with search engines, social media algorithms, and SEO.
- Strong capacity to learn and understand new concepts.
- Proficiency in common office software and search engine-related experience preferred.
- Deep understanding of local culture and internet usage habits.
- Attention to detail and ability to use data analysis to identify trends.
- Overseas work or training experience is beneficial.
- Background in Quality Assurance (QA), particularly in search engine evaluation.
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