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Skills:

Full Stack

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux.
• As a Front-End Engineering Manager at Agoda, you will lead a team of talented engineers building scalable, high-performance web applications that power user experiences at global scale. You will work closely with product managers, designers, data scientists, and cross-functional engineering teams to develop user-facing applications and platforms that integrate AI capabilities into Agoda's products at global scale.
• Lead a team of engineers building scalable, reliable, and user-friendly web applications and product experiences.
• Drive the development of front-end and full-stack solutions across core product areas, including selected AI-enabled features and workflows.
• Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful customer or internal user experiences.
• Shape architecture across areas such as state management, SSR, micro-frontends, and API integration.
• Ensure new features, including AI-assisted capabilities where relevant, are performant, maintainable, observable, and production-ready.
• Guide the team in designing interfaces and workflows that surface recommendations, automation, or intelligent product enhancements in a usable and reliable way.
• Improve application quality through engineering best practices including code reviews, testing, experimentation, and continuous delivery.
• Support integration with backend services through REST, GraphQL, WebSockets, and other service interfaces.
• Drive technical decisions around performance, reliability, monitoring, and maintainability in production.
• Mentor engineers and grow team capability in both modern web engineering and evolving product development practices.
• Bring strong experience leading teams building large-scale web applications with React, Angular, or Vue.
• Demonstrate solid hands-on expertise in JavaScript / TypeScript and front-end development.
• Apply strong knowledge of web performance optimization, scalability, and frontend best practices.
• Show experience integrating frontend applications with backend services through REST, GraphQL, or WebSockets.
• Drive strong technical and people leadership, with proven mentoring and coaching ability.
• Collaborate effectively with product, design, and engineering stakeholders.
• Contribute to architectural decisions across SSR, micro-frontends, and state management.
• Operate with a strong understanding of CI/CD, automated testing, and deployment for web applications.
• Communicate clearly and thrive in a fast-paced, collaborative environment.
• Bring exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala.
• Demonstrate familiarity with Agile development methodologies.
• Show experience with mobile web, cross-platform frameworks, or cloud platforms.
• Apply experience with analytics, A/B testing, and SEO for large-scale web products.
• Demonstrate experience building customer-facing products in high-traffic or global-scale environments.
• bangkok.
• LI-Hybrid.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Google Cloud Platform, Microsoft Azure, Architecture, Web Services, TensorFlow, Python, Docker

Job type:

Full-time

• วิจัย พัฒนา และปรับปรุงระบบเทคโนโลยีปัญญาประดิษฐ์ (Artificial Intelligence: AI) เพื่อสนับสนุนและเพิ่มประสิทธิภาพกระบวนการทำงานภายในองค์กรอย่างเป็นระบบ.
• ออกแบบและพัฒนาโมเดล AI เช่น Machine Learning, Natural Language Processing (NLP), Computer Vision, Speech to Text, Speech Recognition รวมถึง AI Agent ให้สอดคล้องกับเป้าหมายเชิงธุรกิจขององค์กร.
• ศึกษา วิเคราะห์ และทดสอบเทคโนโลยี AI ใหม่ ๆ เพื่อนำมาประยุกต์ใช้ในการเพิ่มประสิทธิภาพการดำเนินงานของธนาคาร.
• ศึกษา วิเคราะห์ และรวบรวมความต้องการของหน่วยงานผู้ใช้ (User Requirement) เพื่อนำมาประกอบการกำหนดแนวทางหรือรูปแบบการพัฒนาโครงการด้าน AI.
• สนับสนุนงานด้านการวิเคราะห์เชิงธุรกิจ (Business Analysis) โดยแปลงความต้องการหรือปัญหาทางธุรกิจให้เป็นโซลูชันทางเทคนิค และเชื่อมโยงเป้าหมายเชิงนโยบายและองค์กรเข้ากับแนวทางเทคโนโลยี.
• ทำงานร่วมกับหน่วยงานด้าน Data, IT และหน่วยงานภายในอื่น ๆ เพื่อวิเคราะห์และแก้ไขปัญหาด้านเทคโนโลยีอย่างเป็นระบบ.
• ประสานการทำงานร่วมกับหน่วยงานที่เกี่ยวข้อง ทั้งภายในและภายนอกองค์กร เพื่อให้การดำเนินโครงการเป็นไปอย่างมีประสิทธิภาพ และบรรลุวัตถุประสงค์ตามที่กำหนด.
• ประสบการณ์ทำงาน.
• มีประสบการณ์ในการใช้งาน LLM Orchestration Framework เช่น LangChain หรือ LangGraph ในการพัฒนาแอปพลิเคชัน.
• มีประสบการณ์ในการใช้งานเทคโนโลยีคลาวด์แพลตฟอร์ม (Cloud Platform) เช่น Microsoft Azure, Google Cloud Platform (GCP) หรือ Amazon Web Services (AWS).
• มีประสบการณ์ในการเข้าร่วมการแข่งขันด้านวิทยาศาสตร์ข้อมูล (เช่น Kaggle Competition) หรือมีประสบการณ์ตรงในการวิเคราะห์และจัดการกับชุดข้อมูล (Dataset) จริงในภาคธุรกิจ.
• เป็นบุคคลที่มีคุณสมบัติและไม่มีลักษณะต้องห้ามของพนักงานตามกฎหมาย ว่าด้วยคุณสมบัติมาตรฐานสำหรับกรรมการและพนักงานของรัฐวิสาหกิจ และระเบียบธนาคารออมสิน ว่าด้วยการแต่งตั้งและการพ้นจากตำแหน่งพนักงานธนาคารออมสิน.
• อายุไม่เกิน 30 ปี นับถึงวันปิดแจ้งความประสงค์.
• เพศชายต้องพ้นภาระทางทหาร หรือผ่านการเกณฑ์ทหาร (แบบ สด.43) หรือได้สำเร็จการฝึกวิชาทหารชั้นปีที่ 3 ขึ้นไป (แบบ สด.8) หรือตามที่ธนาคารเห็นควร.
• ต้องไม่เป็นบุคคลที่ถูกกำหนดตามมาตรา 4 แห่งพระราชบัญญัติป้องกันและปราบปรามการสนับสนุนทางการเงินแก่การก่อการร้ายและการแพร่ขยายอาวุธที่มีอานุภาพทำลายล้างสูง พ.ศ. 2559.
• สำเร็จการศึกษาตั้งแต่ระดับปริญญาตรีขึ้นไป สาขาวิศวกรรมคอมพิวเตอร์ ปัญญาประดิษฐ์ วิทยาศาสตร์ข้อมูล หรือสาขาวิชาที่เกี่ยวข้องและเป็นประโยชน์กับธนาคาร ตามที่ธนาคารเห็นควร.
• มีความเชี่ยวชาญในการเขียนโปรแกรมด้วยภาษา Python เป็นอย่างดี เข้าใจโครงสร้างโค้ดและหลักการเขียนโปรแกรมเชิงวัตถุ (Object-Oriented Programming: OOP).
• มีความรู้ความเข้าใจในหลักการของ Machine Learning และ Deep Learning เป็นอย่างดี.
• มีความสามารถในการสร้างและทดสอบ (Train) โมเดล AI ด้วย Framework มาตรฐานเช่น PyTorch หรือ TensorFlow ได้ด้วยตนเอง.
• มีทักษะความเชี่ยวชาญด้าน Data Preprocessing และ Feature Engineering รวมถึงมีความสามารถในการบริหารจัดการข้อมูลที่ไม่สมบูรณ์ได้อย่างมีประสิทธิภาพ.
• มีความสามารถในการวัดและประเมินผลประสิทธิภาพของโมเดล ด้วยตัวชี้วัด (Metrics) ที่เหมาะสมกับลักษณะงาน เช่น AUC, F1-score, Precision, Recall และ RMSE.
• มีความรู้และทักษะการใช้งานระบบควบคุมเวอร์ชั่น (Version Control) เช่น Git เพื่อใช้ในการจัดการซอร์สโค้ดและทำงานร่วมกับทีมได้อย่างเป็นระบบ.
• มีความเข้าใจและสามารถใช้งาน Docker ในการจัดทำ Container (Containerize) สำหรับแอปพลิเคชัน หรือโมเดลเบื้องต้นได้.
• มีทักษะด้านการคิดวิเคราะห์ การแก้ไขปัญหาที่มีความซับซ้อน และมีความสามารถในการทำงานร่วมกับทีมงานแบบบูรณาการ (Cross-functional Team) ได้ดี.
• หากมีคุณสมบัติเพิ่มเติมดังนี้จะได้รับการพิจารณาเป็นกรณีพิเศษ.
• มีความรู้ความเข้าใจด้าน Generative AI และ Large Language Models (LLM) รวมถึงเข้าใจโครงสร้างสถาปัตยกรรม (Transformer Architecture) และมีทักษะความสามารถด้าน Prompt Engineering.
• มีประสบการณ์ในการใช้งาน LLM Orchestration Framework เช่น LangChain หรือ LangGraph ในการพัฒนาแอปพลิเคชัน.
• มีความสามารถในการพัฒนาและออกแบบ REST API (เช่น FastAPI) เพื่อใช้ในการเชื่อมต่อ สื่อสาร และให้บริการโมเดล AI (Model Deployment) ร่วมกับระบบอื่น ๆ ได้.
• มีความรู้ความเข้าใจในการะบวนการ Continuous Integration / Continuous Deployment (CI/CD) และขั้นตอนการนำระบบ AI ขึ้นใช้งานจริง (AI Deployment) เบื้องต้น.
• มีประสบการณ์ในการใช้งานเทคโนโลยีคลาวด์แพลตฟอร์ม (Cloud Platform) เช่น Microsoft Azure, Google Cloud Platform (GCP) หรือ Amazon Web Services (AWS).
• มีผลงานโครงการพัฒนาด้าน AI ที่เป็นรูปธรรมและสามารถตรวจสอบได้ เช่น การมี GitHub Repository ที่แสดงซอร์สโค้ดและทักษะการสร้างโมเดลจริง.
• มีประสบการณ์ในการเข้าร่วมการแข่งขันด้านวิทยาศาสตร์ข้อมูล (เช่น Kaggle Competition) หรือมีประสบการณ์ตรงในการวิเคราะห์และจัดการกับชุดข้อมูล (Dataset) จริงในภาคธุรกิจ.

Skills:

English

Job type:

Full-time

• Campaign setup (including Ad server).
• Deal creation.
• PMP, PG, Open Auction.
• Creative approval.
• Campaign launch.
• Optimization.
• Troubleshooting.
• 25% Client & Partner Management.
• Agency communication.
• DSP communication.
• SSP management.
• CMS coordination.
• 20% Commercial Operations.
• Proposal creation.
• Quotations.
• Payment collection.
• 20% Reporting & Administration.
• Revenue reporting.
• Monthly steering.
• Screen onboarding/testing.
• Inventory coordination.
• Programmatic sales strategy and development.
• Develop and execute a comprehensive programmatic sales strategy to drive revenue growth and achieve business objective.
• Identify and pursue new programmatic opportunities.
• Manage partnership with multiple SSPs.
• Align pricing policies including setting CPM rates.
• Develop programmatic media offering with critical media data including audience metrics.
• Engage with DSP's to support revenue streams from Omnichannel and other buying exchanges.
• Technical integration.
• Collaborate with operation team to create asset list and venue data.
• Work with multiple SSP partners for inventory onboarding, adjustment and maintenance.
• Coordinate between the Company, and the Content Management Systems (CMS) and the SSPs for system integration.
• Troubleshoot technical issues and provide solutions in a timely manner.
• Client communication.
• Educate buyer how to buy programmatically and the difference from the traditional direct buy.
• Act as a key point of contact for clients regarding programmatic campaigns, providing regular updates and addressing any inquiries.
• Proposal development.
• Create compelling programmatic sales proposals and presentations that showcase the unique value propositions of Company's programmatic inventories.
• Create programmatic product manuals that are different from traditional inventory product manuals.
• Contract management.
• Maintain, renew and negotiate agreements and business terms with SSP partners.
• Negotiate programmatic deals with buyers.
• Create campaign deals, adjust as needed, throughout campaign period.
• Oversee contract execution and reporting.
• Performance monitoring and optimization.
• Monitor programmatic campaign performance, analyze data and provide insights to clients for optimization.
• Implement strategies to enhance campaign effectiveness and maximize ROI for clients.
• Identify areas for improvement and implement corrective actions as needed.
• Programmatic dashboard management and reporting.
• Understand various reporting metrics and gather relevant data to update buyers.
• Monitor and analyze sales performance metrics, providing insights and periodical reports to the management.
• Excellent English proficiency in writing and speaking.
• Sufficient experience in programmatic activation in online or other channel in the advertising industry.
• Deep understanding of global agency structure and work flow.
• Deep understanding of programmatic advertising, including SSPs, DSP, ad exchanges and mediation.
• Strong analytic skills and ability to interpret data to drive campaign optimization.
• Excellent communication, negotiation, and presentation skills.
• Ability to work collaboratively in a fast-paced and international environment.
• Result-oriented with a track record of meeting performance targets.

Skills:

Computer Security

Job type:

Full-time

• Validates, classifies, priorities and opens ticket.
• Acting as focal contact point for report security incidents.
• Document and escalate incidents (including event's history, status, and potential impact for further action) that may cause ongoing and immediate impact to the environment.
• Provide daily summary reports of security incidents.
• Responds to security alerts generate within the SLA time window.
• Follow-up and tracking security incidents base on team process.
• Examine network topologies to understand data flows through the network.
• Validate security incidents alerts against network traffic using packet analysis tools.
• Isolate or remove malware.
• Identify applications and operating systems of a network device based on network traffic.
• Assist in the construction of signatures which can be implemented on cyber defense network tools in response to new or observed threats within the network environment or enclave.
• Notify cybersecurity service provider team members of suspected cyber incidents, status, and potential impact for further action in accordance with the organization's cyber incident response plan.
• Work with stakeholders to resolve computer security incidents and vulnerability compliance.
• Who are we looking for?.
• Knowledge of computer networking concepts and protocols, and network security methodologies.
• Analytical and problem-solving skills are required.
• Knowledge of network traffic analysis methods.
• Knowledge of cyber defense and information security policies, procedures, and regulations.
• Experience in IT Security, Network Security or Security Compliance.
• Knowledge of common security tools such as anti-virus, firewall and intrusion detection system.
• Knowledge of network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and directory services.
• Able to work in shift.

Skills:

Risk Management

Job type:

Full-time

• Facilitate the IT governance activities across the BDMS network to ensure the successful development, implementation, and maintenance of IT governance.
• Foster enterprise-wide IT governance culture and changes to promote awareness of the importance of IT governance in the organization, accountability, and network collaboration.
• Monitor and assess the effectiveness of IT governance including policies and guidelines to ensure alignment with business goals, proactive risk management, and regulato ...
• Stakeholder Collaboration.
• Facilitate BDMS network's discussions to resolve IT governance-related issues and implement best practices.
• Communicate IT governance initiatives, progress, and challenges to stakeholders at all levels of the organization including changes in enterprise IT policies/guidelines and IT risk management framework.
• Provide regular updates to the IT governance committee including assessment results of IT governance effectiveness with prioritization and planning actions.
• Bachelor's degree or higher in Information Technology, Computer Science, Management Information Systems, Information Security, or a related field.
• Minimum 5 - 7 years' experience working within an Information Technology management or governance function, preferably in 2 years' experience leading an IT and/or security governance program.
• Strong knowledge of IT governance standards and frameworks such as COBIT, ISO27001/27799, ITIL.
• Practical work experience in the implementation of IT policies and procedures.
• Proven experience in risk management and monitoring of IT risk and security controls to ensure compliance and business cyber-resilience.
• Professional Information Security certification such as CISM, CISSP, CISA, and CRISC is a plus.
• Strong knowledge and background in Information Technology.
• Strong analytical and problem-solving skills.
• 5 Days/ Week (Monday to Friday, 8:00 AM - 5:00 PM) with 3 Days Working On-site and 2 Days can be working from anywhere.

Skills:

Good Communication Skills, Thai

Job type:

Internship

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others - advancing Thai society together.
• Across 12-plus business units - including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more - we reach hundreds of thousands of learners ev ...
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• Assist in providing day-to-day technical support for user requests and troubleshooting.
• Help maintain the IT Asset Inventory and learn how to track hardware/software life cycles.
• Learn to diagnose, repair, or replace damaged hardware and assist in communicating with vendors for repairs.
• Gain hands-on experience in PC/Notebook builds, configuration, and software installation (Windows 10/11, MacOS, and Ubuntu).
• Learn the basics of Active Directory (AD) management, including account creation, maintenance, and distribution list setups.
• Assist users with remote access tools (VPN/VDI/RDP) and online meeting platforms like Google Meet and Zoom.
• Help update technical manuals regarding IT operations, procedures, and network schematics.
• Support the team in office movements (relocating IT equipment) and occasionally travel to other branches for on-site support.
• What You'll Bring.
• Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.
• A strong interest in IT Infrastructure and a basic understanding of hardware, software, and networking.
• A proactive attitude with a willingness to learn how to diagnose and resolve technical issues.
• Good communication skills and the ability to interact professionally with employees at all levels.
• Open-mindedness and the ability to work effectively in a multicultural and diverse environment.
• A strong desire to help others and provide a positive "customer service" experience for internal staff.
• กระบวนการคัดเลือกครั้งนี้ ทางบริษัทฯ มีการนำระบบ AI มาช่วยวิเคราะห์ข้อมูลในบางขั้นตอน โดยมีฝ่ายทรัพยากรบุคคลเป็นผู้ควบคุมการดำเนินงาน กำกับดูแลทุกขั้นตอน และเป็นผู้ตัดสินใจในขั้นตอนสุดท้าย เพื่อให้การพิจารณาเป็นไปอย่างแม่นยำ และครอบคลุมทุกมิติ โดยข้อมูลของผู้สมัครทุกท่านจะไม่ถูกใช้เพื่อการเทรนด์โมเดล AI และจะถูกเข้าถึงเฉพาะภายในทีมทรัพยากรบุคคล และผู้จัดการหรือหัวหน้างานของต้นสังกัดที่รับสมัครเท่านั้น.
• บริษัทถือว่าท่านได้รับทราบข้อมูลในส่วนนี้แล้ว หากท่านได้ยื่นสมัครงานในตำแหน่งงานนี้ผ่านระบบ.

Skills:

Teamwork, Teaching

Job type:

Full-time

• Cognitive Architectures.
• Machine Learning.
• Computer Vision.
• Natural Language Processing.
• Human-centered Design for AI applications.
• Data Science & Data Engineering.
• Cyber security.
• We are interested in applicants who are committed and have a passion for a culturally diverse environment in research and/or teaching, and demonstrate a willingness to nurture a uniquely inclusive environment. By partnering with public & private partners, our researches are focused towards practical AI applications in logistics, retail, agriculture, finance and entertainment technology. We are collaborating with Carnegie Mellon University and leading universities in Thailand in providing top-tier collaborative research and engineering degree programs in Thailand.
• Our core faculty carry a moderate teaching load that allows time for quality research and close involvement with students. We expect you to establish and grow a strong research program, contribute to our teaching mission, and show your passion for mentoring and advising students. We are seeking individuals who have demonstrated commitment to our core values: creativity, quality, innovation, and engineering solutions, all within a diverse and tight-knit community guided by respect and joy of doing.
• Provide a continuing high level of personal commitment to, and achievement in, a particular scholarly area and asa result, generating high level research outcomes.
• Leading research projects and secured supporting resources for research teams.
• Contribute to developing, mentoring and providing feedback to junior researchers.
• Make an effective contribution to teaching and learning in their discipline, modeling teamwork and flexibility to ensure the pedagogical and commercial success of the Faculty and University.
• Contribute to curriculum, resource, program and subject design, development, management and review as required to ensure that learning and teaching in the Faculty and across disciplines reflect best practice and a command of the field.
• Conduct lectures, tutorials, workshops, practical classes, demonstrations, field excursions, clinical sessions and other appropriate learning activities as required.
• Act as a subject coordinator and/or area or discipline coordinator including: managing the area/discipline including providing feedback and contributing to performance management; supervising tutors; carrying out related planning and coordination responsibilities; organizing the preparation and marking of assignments and all examinations; invigilating examinations; and submitting grades.
• Continuously improve their own teaching and learning, including developing a comprehensive teaching portfolio, and contributing to the continuous development and improvement of learning and teaching across the university.
• Ensure that the graduate attributes of the University are embedded in subjects or discipline areas for which they are responsible and that there is explicit relationship between learning and teaching to University objectives.
• Comply with all policies and procedures relating to teaching and learning, making every effort to contribute to the continuous improvement and effectiveness of the administration of teaching and learning.
• Flexible Work Schedule.
• Five-day work per week.
• Group-based health insurance plan.
• Provident Fund.
• Paid Time Off (10 days - annual leave).

Skills:

Enthusiastic, Automation, English, Thai

Job type:

Internship

• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifestyles, building digital infrastructure that supports 10 million users, 700,000 merchan ...
• Why this Role.
• This role re-imagines the traditional Service Desk by blending essential IT support with modern AI, automation, and robust knowledge management. As the first point of contact for our employees, you will go beyond simply fixing immediate issues; your primary goal is to elevate support efficiency, reduce manual workload, and maintain consistently excellent Customer Satisfaction (CSAT) scores.
• By joining our team, you will step into a highly collaborative, tech-savvy environment that encourages continuous learning. You will make a direct impact on the company's internal ecosystem by turning daily troubleshooting logs into structured, high-quality data for AI training. This is a unique opportunity to grow your technical foundation while pioneering AI-readiness and automated workflows at a national-scale tech company.
• Act as a responsive representative of the IT team, helping resolve hardware and software (Windows/Mac) issues for a diverse workforce via Slack, Jira, and in-person support (Walk-ins).
• Bridge the gap between human support and automation by learning how to convert common technical fixes into "How-to" articles and structuring data for AI training,.
• giving you a clear picture of how leading organizations use AI to drive and elevate support operations.
• Learn to master the use of Jira by collaborating with L2/Senior IT teams to track, update, and resolve tickets, ensuring no employee problem goes unanswered.
• Assist in creating and updating Standard Operating Procedures (SOPs) to ensure the Internal Knowledge Base is accurate and ready for both human and AI retrieval.
• Learn to design real-time dashboards in Jira to monitor ticket status, identify support trends, and analyze satisfaction data to improve the overall user journey.
• What You'll Need.
• Currently pursuing or a recent graduate with a Bachelor's degree in Information Technology, Computer Science, or a related technical field.
• Technical Troubleshooting: A basic understanding of analyzing and troubleshooting issues on Windows and macOS operating systems.
• A strong Service Mindset - you are patient, empathetic, and genuinely passionate about helping internal users solve their daily tech problems.
• Communication Skills: Good command of Thai (Verbal & Written) and some familiarity with English to effectively support and collaborate with a diverse, multi-national workforce.
• Highly organized with the ability to clearly structure data, documentation, and technical logs.
• What Sets You Apart.
• Enthusiastic about learning and observing how AI, Large Language Models (LLMs), or Virtual Agents are practically applied in a leading company to enhance Service Desk efficiency.
• You've experimented with Slack workflows, integrations, or configuring basic automation rules within ticketing platforms.
• Basic familiarity with configuring or administering tools like Google Workspace (G-Suite) or other cloud-based productivity platforms.
• A tech-savvy and curious nature, demonstrating high enthusiasm for continuously learning new tools and leveraging technology to improve workplace efficiency.

Skills:

Network Administration, Automation, Kubernetes, MongoDB, MySQL, Linux, Thai

Job type:

Full-time

• LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
• We are looking for experienced people who design, analyze, and troubleshoot for micr ...
• Support services before they go live such as system design consulting, capacity planning, and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity.
• Improve monitoring, alerting and resilience of systems.
• Practice sustainable incident response and blameless postmortems.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
• Experience in designing, analyzing, and troubleshooting micro-services.
• Understanding of monitoring, logging, and tracing systems to help teams quickly detect problems such as ELK, Prometheus, Grafana, Jaeger.
• Experience with Linux and Network administration skills for troubleshooting.
• Familiar with Cloud Platform (AWS or Google Cloud) and Kubernetes.
• Experience programming in Go or similar is an advantage is an advantage.
• Experience designing and managing MongoDB and MySQL databases is an advantage.
• Knowledge in Security and how to test is an advantage.

Skills:

Software Development, DevOps, SQL

Job type:

Full-time

• Provide expert level 2 technical support for various LMWN products to customers and internal partners.
• Analyze issues from Customer Service (level 1), identify the root cause, lead the investigation and own the problem resolution.
• Escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure smooth problem investigation.
• Follow all policies and procedures for managing and raising customer issues to reduce resolution times by following the best practices and SLAs.
• Work with all stakeholders to enhance customer's support experiences.
• Call out major, elusive, and recurrent issues that are impacting clients.
• Contribute product/technical troubleshooting knowledge-based articles for internal teams.
• Able to work shifts and on weekends including holidays (a rotation basis).
• Proven experience in Application Support, DevOps, or SRE team.
• Logical problem solver who is self-motivated and a strong contributor within a team.
• Proactive, initiative, and willing to learn new things.
• Ability to work in a fast-paced environment and still be able to maintain quality of work.
• Solid understanding of operating systems, networks, and SQL (knowledge of any programming language is a plus).
• Familiar with troubleshooting and monitoring tools (Kibana, Grafana) are a plus.
• Experience in a customer service environment and having outstanding Customer Service skills thorough knowledge of incident/problem/change processes.
• Experience with Food Delivery Business or POS would be an advantage.
• Ability to communicate effectively both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
• Ability to partner with business and technology stakeholders to successfully deliver projects or resolutions to customer concerns.

Skills:

Internal Audit

Job type:

Full-time

• ปฏิบัติงานตรวจสอบด้านสารสนเทศตามที่ได้รับมอบหมาย และสนับสนุนให้งานตรวจสอบสำเร็จตามระยะเวลาที่กำหนด.
• ปฏิบัติงานโดยใช้เทคนิคและวิธีการตรวจสอบที่เหมาะสม ให้สอดคล้องตามแนวทางการตรวสอบที่ได้รับการเห็นชอบ และตามมาตรฐานการตรวจสอบภายใน เพื่อให้ได้ผลการตรวจสอบบรรลุตามวัตถุประสงค์.
• จัดทำกระดาษทำการ (Working Papers) เพื่อบันทึกขั้นตอนและผลการตรวจสอบ.
• รวบรวม วิเคราะห์ ข้อมูลที่ได้จากการตรวจสอบ เพื่อประเมินความเพียงพอและความมีประสิทธิภาพของการควบคุมของระบบงานที่ตรวจสอบ.
• จัดทำร่างรายงานการตรวจสอบ สรุปสิ่งที่ตรวจพบ พร้อมข้อเสนอแนะต่อหัวหน้าทีมตรวจสอบ.
• ปรับปรุงและพัฒนาตนเองเพื่อให้มีความสามารถในการปฏิบัติงานตรวจสอบได้ตามมาตรฐานฯ.
• Educations Background(การศึกษา).
• ปริญญาตรีสาขาวิทยาการคอมพิวเตอร์ (Computer Science), เทคโนโลยีสารสนเทศ (Management Information System), Accounting Information System.
• Professional Experiences(ประสบการณ์การทำงาน).
• N/A.
• มีความรู้ด้านระบบงานคอมพิวเตอร์ เช่น เครือข่าย (Network), Operating Systems, ฐานข้อมูล.
• มีความรู้ด้านการควบคุมภายในที่จำเป็นของระบบงานคอมพิวเตอร์.
• มีความเข้าใจในการดำเนินธุรกิจของบริษัท ในส่วนที่จำเป็นต่อการตรวจสอบปฏิบัติงานตรวจสอบ.
• มีความรู้ในขั้นตอนการปฏิบัติงานตรวจสอบภายใน ตามมาตรฐานการตรวจสอบภายใน.
• มีความรู้และทักษะด้านการฟัง พูด อ่าน และเขียนภาษาต่างประเทศในระดับพอใช้.

Skills:

English

Job type:

Full-time

• Online assessment or practical task.
• Technical interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Skills:

Thai

Job type:

Full-time

We are looking for AI Data Specialists to support the improvement of AI-generated content in Thai. Job Type: Freelance Location: Work from home Work Schedule: Part-time - 10+ hours per week. Flexible - work whenever you want. Start Date: Immediately Rate: 8 USD per hour (rates vary per country. If you are based elsewhere, the rates will be different) Help Shape the Future of AI Are you a student, recent graduate, stay-at-home parent, gig worker, or professional seeking flexible remote work? Are you interested in shaping the development and safety of today's AI models? What You'll D ...

Skills:

Appsflyer

Job type:

Full-time

At AppsFlyer, the Support Team is a critical part of AppsFlyer's business. As a customer-obsessed company, our Support Engineers interact with customers daily ensuring they have an amazing AppsFlyer Experience. Support Engineers will be putting their problem-solving skills to the test to assist our customers in achieving success. In addition, the entire team is a crucial component of the feedback loop, working closely with the Engineering team to fix bugs, help the product evolve and help update our knowledge base art.

Skills:

Sharepoint, Power BI, SAP, English, Thai

Job type:

Full-time

• Administer SAP SuccessFactors Learning end to end, including learning items, classes, curricula, assignment profiles, users, roles, permissions, notifications, learning history, and reports.
• Manage global learning launches by configuring assignments and enrollments; tracking attendance and completion; correcting learning records when authorized; and coordinating learner communications.
• Create, publish, test, and troubleshoot SCORM-based eLearning using tools such as Ar ...
• Investigate complex LMS issues, including training that does not assign or remains incomplete, by reproducing the issue, reviewing configurations and learner history, analyzing content or SCORM behavior, documenting root cause, and implementing sustainable corrective actions.
• Develop, reconcile, and validate learning reports for compliance, ISO, safety, audit readiness, business decisions, and executive reporting; investigate discrepancies and protect training-record accuracy.
• Plan and execute user acceptance testing for SuccessFactors releases, system enhancements, learning content, reporting access, and learner workflows by writing test scenarios, logging defects, validating fixes, and confirming production readiness.
• Partner with program managers, instructional designers, HRIS, IT, Compliance, EHS, business leaders, and vendors to translate learning requirements into effective, scalable system solutions.
• Maintain learning governance through consistent naming conventions, data standards, security roles, system configuration, and documented controls.
• Create and maintain job aids, help files, test evidence, process documentation, and standard operating procedures.
• Identify and implement opportunities to automate manual work, improve data quality, simplify workflows, and strengthen learning operations.
• Provide responsive support to employees, managers, instructors, HR partners, and business stakeholders; explain technical issues and next steps clearly to nontechnical users.
• Lead or support cross-functional learning technology projects and continuous improvement initiatives while managing competing priorities based on business impact.
• Detail-oriented, customer-focused, and comfortable working hands-on with systems, data, and global stakeholders.
• A structured problem solver who investigates issues thoroughly, tests solutions, documents findings, and communicates progress clearly.
• Comfortable supporting distributed learners and stakeholders across regions, cultures, and time zones.
• Able to prioritize multiple requests by risk and business impact while keeping stakeholders informed.
• Collaborative and professional, using facts, data, and thoughtful analysis to influence decisions and resolve disagreements.
• Curious and proactive, continually improving learner experiences, system performance, data quality, and operational efficiency.
• Strong Microsoft 365 skills, especially Excel, Teams, Outlook, SharePoint, and PowerPoint, with the ability to communicate technical information clearly in English.
• Thai language capability and experience using AI tools such as Microsoft Copilot or ChatGPT to improve documentation, reporting, productivity, or knowledge management.
• Fluent communication both English and Thai.
• A bachelor's degree or equivalent practical experience in HR, learning technologies, instructional design, business systems, IT, or a related field.
• Hands-on administration of SAP SuccessFactors Learning or a comparable enterprise Learning Management System, with end-to-end ownership beyond learner-level use.
• Hands-on experience creating and maintaining LMS items, classes, curricula, assignment profiles, completion records, learning history, permissions, notifications, and reports.
• Hands-on experience creating or publishing SCORM content and testing or troubleshooting it in an LMS, with practical knowledge of SCORM 1.2 or 2004, completion tracking, bookmarking, quizzes, and publishing settings.
• Experience planning and performing UAT, writing test cases or scenarios, logging defects, validating fixes, and distinguishing test environments from production.
• Experience validating and reconciling training data, performing root cause analysis, correcting learning records under established controls, and maintaining audit-ready documentation.
• Experience supporting global learning operations, compliance training, HR systems, or business systems administration.
• Experience supporting manufacturing, safety, ISO, compliance, or other regulated training environments.
• Experience with Power BI, Smartsheet, dashboards, workflow tools, large datasets, or reporting tools.
• Experience with video learning, digital learning libraries, SCORM Cloud, or additional eLearning authoring tools.
• Home to over 4,000 employees, our Teparuk site specializes in producing nano-recording heads a crucial component for the read/write functionality of hard disk drives. At our Teparuk facility, work is both productive and enjoyable. You and your colleagues can grab breakfast, lunch, dinner, and snacks at our 24/7 on-site canteen and coffee shop. Stay active by taking a few laps around our running track or participating in volleyball, basketball, table tennis, badminton, or football at our on-site gymnasium and fitness center. We also offer a variety of activities, including music, dance, and aerobic classes. Alternatively, unwind in our lush green areas. Consider joining any of our employee resource groups (ERGs), such as Seagate Women in Leadership Network (SWLN), Seagate PRIDE: Thailand chapter, or Seagate's parents and caregivers group. These ERGs provide educational and fun activities. Additionally, enjoy on-site festivals, celebrations, and opportunities to give back to the local community.
• Location: Teparuk Thailand.
• Travel: Up to 10%.buttontext10b93eeae9be1e77 a{.

Skills:

Big Data

Job type:

Internship

• Part of 10-12 Platform Engineers that are the crux for developing and maintaining Big Data (Data Lake, Data Warehouse and Data Integration) and advanced analytics platforms at SeaGate.
• Apply your hands-on subject matter expertise in the Architecture of and administration of Big Data platforms - Data Warehouse Appliances, Open Data Lakes (AWS EMR, HortonWorks), Data Lake Technologies (AWS S3/Databricks/Other) and experience with ML and Data Science platforms (Spark ML, H2O, KNIME).
• Develop and manage SPARK ETL Frameworks, Data orchestration with Airflow and support building PRESTO/Trino queries for the key stakeholders.
• Design, scale and deploy Machine Learning pipelines.
• Collaborate with Application Architects and Business SMEs to design and develop end-to-end data pipelines and supporting infrastructure.
• Establish and maintain productive relationships with peer organizations, partners, and software vendors.
• Excellent coding skills in any language with deep desire to learn new skills and technologies.
• You're a passionate professional who is up to the challenge of blending the fast-changing technology landscape of Big Data analytics with the complex and high-impact space of HiTech and Manufacturing analytics.
• As a motivated self-starter, you have the experience working in a dynamic environment.
• Exceptional data engineering skills in large, high-scale Data platforms and applications using cloud and big data technologies like Hadoop ecosystem and Spark.
• Strong appetite for constant learning, thinking out of the box, questioning the problems & solutions with the intent to understand and solve better.
• Excellent interpersonal skills to develop relationships with different teams and peers in the organization.
• Big data processing frameworks knowledge: Spark, Hadoop, Hive, Kafka, EMR.
• Big data solutions on cloud (AWS or Other).
• Advanced experience and hands-on architecture and administration experience on big data platforms.
• Data Warehouse Appliances, Hadoop (AWS EMR), Data Lake Technologies (AWS S3/GCS/Other) and experience with ML and Data Science platforms (Spark ML, H2O, KNIME ).
• Python, Java, Scala.
• DevOps, Continuous Delivery, and Agile development.
• Creating a culture of technical excellence by leading code and design reviews, promoting mentorship, and identifying and promoting educational opportunities for engineers.
• Strong understanding of Micro-services and container-based development using Docker and Kubernetes ecosystem is a BIG plus.
• Experience working in a Software Product Development environment is a BIG plus.
• Located in the high technology district, our site in Wuxi is a global manufacturing hub, where nearly 5,000 employees deliver technical services, customer test, manufacturing, and support capabilities. On site you can grab breakfast, lunch, dinner and snacks at our canteen, grab-and-go market and coffee shop. We offer basketball, badminton, yoga clubs and group exercise classes. We also have music, dance, photography, and literature clubs galore, along with an active Toastmasters International chapter, and frequently have on-site festivals, celebrations and community volunteer opportunities.
• Location: Wuxi, China.
• Travel: None.

Skills:

Product Development, Data Analysis, Accounting, Telesales

Job type:

Full-time

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• Senior Associate, Rollout.
• 30/07/2026.
• To support the execution and coordination of Track B, Track C, and Regional Network Management operations, working closely with internal teams and vendors. The role focuses on monitoring field operations, tracking performance (KPIs), and supporting day to day data analysis and issue resolution to ensure alignment with organizational standards, targets, and regulatory requirements.
• Job Responsibilities*.
• Execute and coordinate network rollout activities (Online & Mobile), including design, implementation, and site readiness within SLA.
• Support field rollout and operations by coordinating vendors, resources, and schedules to ensure smooth execution.
• Monitor operational performance and KPIs across rollout, Track B/Track C, and field operations.
• Track progress, identify issues, and support escalation to minimize delays and operational impact.
• Support quality and compliance checks against technical standards, regulatory requirements, and acceptance criteria.
• Perform data tracking and basic analysis to identify performance gaps and support decision making.
• Coordinate cross functional teams and external stakeholders (e.g. vendors, utilities, regulators) to ensure operational alignment.
• Support continuous improvement initiatives to enhance network performance, service quality, and operational efficiency.
• Bachelor's degree in engineering, Telecommunications, or a related field.
• Ability to work effectively with technical teams, vendors, contractors, and cross functional stakeholders.
• Good communication, coordination, and problem solving skills.
• Working knowledge of network rollout processes, site implementation, and infrastructure deployment.
• Experience supporting or coordinating network rollout projects, including monitoring progress and handling day to day execution activities.
• Apply now.
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Skills:

System Administration, Product Development, Problem Solving, Risk Management, Web Services, Accounting, Automation, Telesales, Python, Linux

Job type:

Full-time

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• Specialist, Internet System & Security Engineering.
• 03/08/2026.
• Leads the strategy, reliability, and secure delivery of enterprise and ISP scale internet infrastructure to achieve performance, security, and availability KPIs while ensuring resilience and regulatory compliance. Drives measurable outcomes through effective project execution, planning, risk management, and stakeholder coordination.
• Job Responsibilities*.
• Plan and review services to ensure alignment with business objectives, availability, security, and compliance requirements.
• Analyze capacity, risks, and improvement opportunities to support infrastructure operations.
• Provide technical consultation and recommendations to stakeholders on infrastructure design, system changes, and service improvement initiatives.
• Coordinate with cross functional teams to align requirements, timelines, and implementation approaches.
• Support security, risk assessment accordance with company policies and regulatory requirements.
• Review and ensure infrastructure planning considers security controls, audit requirements, and operational risks.
• Bachelor's degree in computer science, computer engineering or IT.
• Over 10 years of experience in service infrastructure, system administration, infrastructure operations.
• Strong knowledge of Linux, particularly DNS, Mail, and Web services.
• Hands-on experience in DNS, mail, or OSS management, issue resolution.
• Skilled in administering and supporting the systems and servers.
• Capable of coding and scripting for system automation and operational efficiency (e.g., Shell/Bash, Python, or related languages).
• Strong problem solving skills with the ability to analyze and resolve system-level issues effectively.
• Apply now.
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• PRIVACY POLICY.
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Skills:

Full Stack

Job type:

Full-time

• Online assessment or practical task.
• Technical interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Skills:

Automation, Python, English

Job type:

Full-time

• Build AI-powered workflows, assistants, agents and automation systems.
• Apply AI across customer support, CRM, onboarding, claims, renewals, payments, operations and internal tools.
• Work with product and engineering teams to turn manual processes into scalable AI-native systems.
• Build integrations with LLMs, internal data, APIs, documents, knowledge bases and business systems.
• Design evaluation, monitoring and fallback flows so AI outputs are useful, safe and reliable.
• Prototype quickly, test with users or operators, then productionize what works.
• Improve speed, quality and consistency across workflows using AI where it creates real business value.
• What We're Looking For.
• Strong software engineering foundation, preferably with Python and backend systems.
• Hands-on experience building with LLM APIs, agents, RAG, workflow automation or AI tools.
• Able to connect AI systems with real product, data and operational workflows.
• Good judgement on where AI helps and where rule-based systems or human review are better.
• Understands evaluation, accuracy, latency, cost, privacy and failure modes.
• Fast builder who can prototype, test and ship practical systems.
• Experience in fintech, insurance, support automation, CRM or operations automation is a strong advantage.
• The Kind of Builder We Want.
• Practical AI builder, not just a prompt experimenter.
• Thinks in workflows, systems and measurable quality.
• Can build quickly but still cares about guardrails and reliability.
• Comfortable working with messy real-world data and processes.
• Honest about what AI can and cannot do.
• This Role Is Not For.
• People who only want research projects with no production ownership.
• Candidates who treat AI as demos instead of working systems.
• Engineers who do not care about evaluation, reliability or user impact.
• People who overclaim AI impact without evidence.
• Builders who cannot work with product, ops and business teams.
• This role is remote, but candidates must be based in Thailand. We are hiring specifically for this market, so applicants should already be based in Thailand.
• Language.
• English is our main working language across global teams. Strong English communication is required.
• Interview Process.
• Online assessment or practical task.
• Technical interview.
• CEO / final round.
• For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.