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Experience:

1 year required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Serve as a highly visible and approachable workplace ambassador, proactively engaging with employees and visitors, responding to workplace enquiries and requests, and helping create a welcoming, service-oriented environment.
• Conduct regular floor walks and workplace checks to ensure meeting rooms, collaboration areas, pantries, common spaces, and other workplace facilities are clean, functional, presentable, and ready for use throughout the day.
• Identify and follow up on Facilities and workplace issues, coordinating with Facilit ...
• Support the delivery of an excellent employee and workplace experience, including meeting and event support, workplace activities, visitor requirements, space readiness, and other day-to-day operational needs.
• Build strong relationships with employees, internal stakeholders, and service partners, gathering feedback, identifying opportunities for improvement, and supporting initiatives that continuously enhance workplace experience and service quality.
• Diploma or Bachelor's degree in Hospitality, Business Administration, Facilities Management, Tourism, Communications, or a related discipline, or equivalent relevant experience.
• Min. 1-3 years experience in workplace experience, corporate hospitality, customer service, front-of-house, guest relations, Facilities Management, coworking, hotels, airlines, or another service-oriented environment is highly advantageous.
• Strong customer service and interpersonal skills, with a naturally approachable, proactive, and service-oriented mindset and confidence engaging with employees, visitors, and stakeholders throughout the workplace.
• Highly observant, organized, and hands-on, with the ability to identify workplace issues, coordinate multiple requests, follow through on actions, and maintain consistently high standards of presentation and service.
• Good communication skills in Thai and English, with the ability to collaborate effectively with Facilities teams, vendors, service partners, and employees in a fast-paced multinational workplace.
• Why join Cushman & Wakefield?.
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;.
• Being part of a growing global company;.
• Career development and a promote from within culture;.
• An organisation committed to Diversity and Inclusion.
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
• INCO: "Cushman & Wakefield".

Experience:

1 year required

Skills:

Microsoft Office

Job type:

Full-time

• Scope of Work: Under the general direction of the Bell and Valet Supervisor and within the limits of established Aman Nai Lert and local policies, the Bell and Valet Officer role is responsible for providing and maintaining high standards of delivering stellar bell and valet services to all our guests to create memorable hospitality experiences throughout their stay, ensuring that "personalised service" is always at the forefront of everything we do at all times. The role includes ensuring the highest level of guest satisfaction in accordance with the policies, standards, and guide ...
• Responsibilities and Duties: Please note that this is not an exhaustive list of everything that needs to be done. Aman employees always find new ways to look after the business, their guests, and their colleagues. Within this, the.
• for this position are: General: To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To perform all duties with discretion, professionalism and a pleasant demeanor. To perform all duties with discretion, professionalism and a pleasant demeanor. Operational: To ensure the smooth operation of the Bell/ Valet team. To ensure high standards are delivered at all times. To ensure that the Arrival Lobby and surrounding areas are in immaculate and presentable condition. To be able to perform all Bell and Valet tasks according to hotel policy and standard. To check the daily arrival list for all guests with special attention details. Recognize all returning and VIP guests and extend a warm welcome back gesture. To ensure all in-house guests are greeted in the Arrival Lobby with a warm professional friendly manner and anticipate their needs before they arise and offer assistance at all times. To ensure all guests are greeted upon arrival and departure in a professional friendly manner. To ensure smooth process of handling guest luggage from arrival point to room and from room to departure point on checkout and all luggage movements are tagged and recorded. To ensure that efficient luggage storage, parcels and other objects for guests are provided and to ensure accurate inventory of items on loan, and all items are collected in time or before check-out. For long-term luggage storage, to ensure left luggage forms are filled in and duly signed by the guest and all applicable policies are explained to the guest. To ensure all guest luggage, messages, letters, and parcels are distributed or collected properly and accurately to/from the guest room according to hotel service standards. To ensure the lobby, bell store and work areas, as well as departmental equipment are kept clean and presentable at all times. To ensure that valet parking service is provided according to the hotel standards with care and utmost professionalism. To be in charge of newspaper service and ensure that the requested newspaper is delivered in a timely manner. To maintain an up-to-date knowledge of the hotel daily services, amenities, activities, promotions, and events. To have a thorough understanding of all guest room features, amenities, in room facilities, hotel venues and emergency procedures. To ensure that e-mail inquiries are handled in a timely manner. To stay updated on what's happening in the hotel area and Bangkok and to provide the guests with information. To be fully acquainted with the different points of interest within the surrounding area of the hotel and local attractions. To assist the guests or coordinate with the concerned areas on the guests' requests and inquiries throughout the guest's journey. To liaise with other sections and/ or departments as well as necessary outside contracts to ensure excellent service delivery. For any guest requests, follow up call to be made back to the guest to verify complete satisfaction. To keep accurate records of all arrangements and prepare confirmation for guests' reference. To run errands for guests when necessary. Transportation: To monitor and assist guests on transportation booking requests, especially promote hotel transportation to maximize hotel transportation revenue and to communicate with taxi drivers for the guest if local taxi is required. To ensure that the transportation options provided by the hotel are in accordance with the Aman Nai Lert's standards. To ensure that the vehicles are in presentable and immaculate conditions at all times. To perform vehicle inspections for all vehicles arranged by the hotel and that the set-up is completed in accordance with the hotel standards. Safety and Security: To be fully aware of Hotel Safety Procedures. To fully understand and be able to utilise the code of discipline as a guide to maintain a safe and secure work environment. Other responsibilities: To maintain a full working knowledge of the IT support tools used in the world of front office today, including property PMS, the Microsoft Office toolset. To have a full understanding on the SOPs in all Bell and Valet areas. To ensure that all administrative work is processed quickly and efficiently. undefined To be flexible as the job changes and be able to work flexible hours, including weekends, holidays and evenings if necessary. To ensure strong communication channels among team members. To ensure integrity and confidentiality of information at all times. To perform other.
• as assigned by the direct managers. Qualification/Training: Degree/Diploma in any discipline Work Experience: Experience in hospitality, customer service, client service fields. Minimum 1 year as Bell/ Porter in a similarly luxury hotel.

Experience:

5 years required

Skills:

English, Thai

Job type:

Full-time

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• บริหารและควบคุมการดำเนินงานประจำวันของแผนก เพื่อให้เป็นไปตามคุณภาพ มาตรฐาน และตรงตามความคาดหวังของลูกค้าในแต่ละวัน.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• กำหนดเป้าหมายและวางแผนการทำงานอย่างชัดเจน เพื่อจัดลำดับความสำคัญ จัดระเบียบ และให้งานบรรลุผลตามที่กำหนด.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• รับมือกับข้อร้องเรียน การระงับข้อพิพาท การแก้ไขปัญหาความขัดแย้ง และการเจรจาเพื่อหาข้อยุติร่วมกับฝ่ายที่เกี่ยวข้อง.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• ควบคุมและวางแผนอัตรากำลังพนักงานให้เหมาะสม เพื่อให้การบริการ การดำเนินงาน และเป้าหมายทางการเงินของแผนกบรรลุผล.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• ส่งเสริมการสื่อสารอย่างต่อเนื่องและสม่ำเสมอกับพนักงาน เพื่อสร้างความเข้าใจในเป้าหมายทางธุรกิจ ถ่ายทอดความคาดหวัง รับรู้และยกย่องผลการปฏิบัติงาน และสร้างผลลัพธ์ที่ต้องการ.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
• เข้าใจผลกระทบของการดำเนินงานของแผนกต่อเป้าหมายทางการเงินของสถานประกอบการโดยรวม และบริหารจัดการให้สามารถบรรลุหรือเกินกว่าเป้าหมายที่กำหนด.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• ใช้ทักษะด้านมนุษยสัมพันธ์และการสื่อสารในการเป็นผู้นำ สร้างอิทธิพลเชิงบวก และจูงใจผู้อื่น สนับสนุนการตัดสินใจทางธุรกิจและการเงินอย่างเหมาะสม แสดงถึงความซื่อสัตย์สุจริต และเป็นผู้นำด้วยการเป็นแบบอย่างที่ดี.
• Encourages and building mutual trust, respect, and cooperation among team members.
• ส่งเสริมและสร้างความไว้วางใจ ความเคารพ และความร่วมมือระหว่างสมาชิกในทีม.
• Serving as a role model to demonstrate appropriate behaviors.
• ปฏิบัติตนเป็นแบบอย่างที่ดีในการแสดงพฤติกรรมที่เหมาะสมในการทำงาน.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• ควบคุม ดูแล และบริหารพนักงาน รวมถึงการจัดการงานประจำวันทั้งหมด และมีความเข้าใจในหน้าที่ของพนักงานแต่ละตำแหน่งเพียงพอที่จะสามารถปฏิบัติงานแทนได้ในกรณีจำเป็น.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• สร้างและรักษาความสัมพันธ์ในการทำงานที่เปิดกว้าง โปร่งใส และส่งเสริมความร่วมมือระหว่างพนักงานภายในทีม.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
• ปฏิบัติหน้าที่ควบคุมดูแลทุกส่วนของแผนกต้อนรับส่วนหน้า ในกรณีที่ไม่มีผู้จัดการแผนกต้อนรับส่วนหน้า หรือผู้ช่วยผู้จัดการแผนกต้อนรับส่วนหน้าอยู่ปฏิบัติงาน.
• Provides services that are above and beyond for customer satisfaction and retention.
• ให้บริการที่เหนือความคาดหวัง เพื่อสร้างความพึงพอใจและความภักดีของลูกค้า.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• พัฒนาคุณภาพการบริการ โดยการสื่อสาร ชี้แนะ และช่วยให้พนักงานเข้าใจความต้องการของลูกค้า พร้อมให้คำแนะนำ ข้อเสนอแนะ และการโค้ชรายบุคคลเมื่อจำเป็น.
• Responds to and handles guest problems and complaints.
• ตอบสนองและแก้ไขปัญหาหรือข้อร้องเรียนของลูกค้าอย่างเหมาะสมและมีประสิทธิภาพ.
• Sets a positive example for guest relations.
• เป็นแบบอย่างที่ดีด้านการดูแลความสัมพันธ์กับลูกค้า.
• Empowers employees to provide excellent customer service.
• ส่งเสริมและมอบอำนาจให้พนักงานสามารถให้บริการลูกค้าได้อย่างยอดเยี่ยม.
• Observes service behaviors of employees and provides feedback to individuals.
• สังเกตพฤติกรรมการให้บริการของพนักงาน และให้ข้อเสนอแนะเพื่อการพัฒนาเป็นรายบุคคล.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• ติดต่อและสื่อสารกับลูกค้าเพื่อรับฟังความคิดเห็นเกี่ยวกับคุณภาพของสินค้า ระดับการให้บริการ และความพึงพอใจโดยรวม.
• Ensures employees understand customer service expectations and parameters.
• ทำให้พนักงานเข้าใจมาตรฐาน ความคาดหวัง และขอบเขตของการบริการลูกค้าอย่างชัดเจน.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• เน้นย้ำความพึงพอใจของลูกค้าในการประชุมแผนกทุกครั้ง และมุ่งเน้นการปรับปรุงคุณภาพอย่างต่อเนื่อง.
• Additional.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• ถ่ายทอดและให้ข้อมูลแก่ผู้บังคับบัญชา เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา ผ่านทางโทรศัพท์ เอกสารลายลักษณ์อักษร อีเมล.
• หรือการสื่อสารโดยตรง.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• วิเคราะห์ข้อมูลและประเมินผลลัพธ์ เพื่อเลือกแนวทางที่เหมาะสมที่สุดในการแก้ไขปัญหา.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• แจ้งและ/หรือรายงานข้อมูลที่เกี่ยวข้องให้แก่ผู้บริหาร เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา รับทราบอย่างถูกต้องและทันท่วงที.
• Performs all duties at the Front Desk as necessary.
• ปฏิบัติหน้าที่งานต้อนรับส่วนหน้ากตำแหน่งตามความจำเป็น.
• Runs Front Desk shifts whenever necessary.
• ปฏิบัติงานควบคุมกะงานของแผนกต้อนรับส่วนหน้าเมื่อมีความจำเป็น.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
• เข้าร่วมการประชุมของแผนก และสื่อสารเป้าหมายของแผนกต้อนรับส่วนหน้าอย่างชัดเจนและสม่ำเสมอ เพื่อให้เกิดผลลัพธ์ตาม.
• ที่องค์กรกำหนด.
• Bachelor's degree or diploma, with at least 5 years of experience in guest services, front desk operations, or a related professional area.
• สำเร็จการศึกษาระดับปริญญาตรีหรือประกาศนียบัตร และมีประสบการณ์ทำงานอย่างน้อย 5 ปี ในงานบริการลูกค้า งานแผนกต้อนรับส่วนหน้า หรือสายงานที่เกี่ยวข้อง.
• 3 years experience in Front office Supervisor.
• มีประสบการณ์ทำงานในตำแหน่งหัวหน้างานแผนกต้อนรับส่วนหน้าอย่างน้อย 3 ปี.
• Excellent communicate in Thai and English.
• มีทักษะการสื่อสารภาษาไทยและภาษาอังกฤษในระดับดีเยี่ยม.
• Service mind required.
• มีใจรักงานบริการ.

Experience:

4 years required

Skills:

Recruitment, Teamwork

Job type:

Full-time

• Ensure timely setup, replenishment, and breakdown of food and refreshment service stations including vending machines across assigned locations.
• Liaise with catering teams and vendors to confirm daily menus, special dietary needs, and service quantities including tastings and meal order placements.
• Monitor presentation, cleanliness, and service flow during meal times. Vendor & Stakeholder Communication.
• Act as the primary on-site and cluster liaison between vendor teams and client stakeholders.
• Answer employee queries in-person, and online via ticketing and company communication tools.
• Escalate service issues or disruptions to the Vendor Account Manager and/or Client FTE Manager promptly.
• Participate in daily or weekly check-ins with vendor operations leads and address feedback, service gaps and opportunities.
• Provide solutions and ideas to enhance engagement and meal variation for employees. Customer Experience & Engagement.
• Serve as a point of contact for employees with questions about food service offerings.
• Support communication of menu details, allergens, and changes through signage or digital systems.
• Collect informal feedback and report common trends to FTE management and vendor leads.
• Monitor of vending machine consumption trend and updating of planogram of vending machine ensuring user satisfaction Budget, Compliance & Standards.
• Administer App delivery platform access controls for employees across assigned locations.
• Support adherence to food safety, sanitation, and health code standards by implementing company standards.
• Complete assigned checklists (e.g., daily temperature logs, cleaning schedules).
• Ensure the service area is compliant with local and client-specific guidelines.
• Monitor weightage, wastage data accuracy.
• Monitor and record all related expenses.
• Manages food and beverage supplies in compliance with company processes.
• Follows food safety compliance processes and mitigates and prevents issues. Reporting & Documentation.
• Maintain basic service records (e.g., headcounts, food waste tracking, incident logs).
• Support client reporting requirements on KPIs, guest counts, and service quality where applicable. 1.2.
• Minimum of four years of relevant experience in office operations within the Food and Beverage industry. A background in hospitality or business is preferred.
• Demonstrated strong organizational abilities, proficiency in multi-tasking, and the capacity to prioritize tasks effectively in a busy and dynamic work environment. Willingness to embrace challenges, along with excellent verbal and written communication skills.
• Capacity to maintain high energy levels in a fast-paced setting, with a keen attention to detail. Possesses strong analytical, problem-solving, and financial skills.
• Outstanding interpersonal skills, a good sense of teamwork, and the ability to collaborate effectively with a diverse group of individuals across various job functions.
• Upholds principles, is adaptable, resourceful, and has a positive mindset towards customer service. Location: On-site -Bangkok, THA If this.
• resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Experience:

2 years required

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...
• Work as a team with colleagues in all departments to ensure timely service and smooth operations. Understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, operations, personal discipline, and grooming. Have a full knowledge of the services and facilities provided by the hotel to answer any questions guests may have. Follow all safety policies to ensure a safe work area. Follow all reasonable work-related requests made by a Manager or Supervisor, even if they are outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel. Maintain your station in accordance with standards at all times. Develop a complete knowledge of menus. Learn and correctly use the Point of Sale equipment and follow procedures. Maintain strict security measures when entering guest rooms to uphold the privacy rights of our guests. Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction. Clean and break down trays in the dish area, watching for condiments, salt, pepper, sugars, etc. Check out with your supervisor or line manager before leaving your station or the floor for any reason.
• High school certificate, vocational certificate, or diploma in Hospitality, Hotel Management, Food & Beverage, or a related field. 1-2 years of F&B experience in a hotel, restaurant, resort, or cruise environment is preferred. Fresh graduates or candidates with relevant hospitality training may also be considered. Good knowledge of food and beverage service procedures. Good English communication skills. Friendly, service-minded personality with a strong focus on guest satisfaction. Good interpersonal and communication skills. Able to work as part of a team in a fast-paced environment. Professional appearance and positive attitude. Basic knowledge of food hygiene, sanitation, and safety standards. Able to work flexible hours, weekends, evenings, and public holidays. Comfortable working in a river-cruise environment and maintaining high service standards. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

2 years required

Skills:

Opera, Cloud Computing, English, Thai

Job type:

Full-time

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...
• Job Responsibilities.
• Deliver warm, genuine, and personalised service that exceeds guest expectations at every interaction. Create memorable arrival and departure experiences by providing seamless and efficient check-in and check-out services. Anticipate guest needs and proactively offer thoughtful solutions before being requested. Build meaningful relationships with guests by recognising preferences, remembering special occasions, and providing personalised recommendations. Handle guest feedback, concerns, and complaints professionally, ensuring timely recovery and complete guest satisfaction. Promote a "Guest First" culture and consistently achieve high guest satisfaction scores.
• Bachelor's Degree or Diploma in Hospitality Management, Tourism, Business Administration, or a related field. Minimum 1-2 years of Front Office experience in an international or luxury hotel is preferred. Fresh graduates with excellent service attitudes and strong communication skills are encouraged to apply. Experience with Opera PMS/Opera Cloud or similar Property Management Systems is an advantage. Excellent command of spoken and written English; additional languages are highly desirable. Strong interpersonal, communication, and problem-solving skills. Ability to remain calm and professional in a fast-paced environment. Flexible to work rotating shifts, weekends, and public holidays. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

2 years required

Skills:

HACCP, English, Thai

Job type:

Full-time

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...
• Assist the Chef de Partie and senior chefs with daily food preparation and cooking activities. Prepare ingredients and perform mise en place according to the restaurant's requirements. Assist in preparing and replenishing food for the international breakfast buffet and live cooking stations. Follow standard recipes, portion controls and presentation standards to ensure consistent food quality. Ensure all food products are properly stored, labelled and handled according to food safety and hygiene standards. Maintain cleanliness and organization of the assigned kitchen area, equipment and utensils. Monitor the quality and freshness of ingredients and report any issues to the Chef de Partie. Support smooth kitchen operations during busy breakfast service. Work closely with other kitchen team members to ensure food is prepared and delivered efficiently. Follow HACCP, hotel policies, safety procedures and departmental standards. Assist with stock checking and proper rotation of food items when required. Perform other kitchen-related duties as assigned by the Chef de Partie, Sous Chef or Executive Chef.
• Diploma or Certificate in Culinary Arts, Food Production, Hotel Management or a related field is preferred. 0-2 years of experience in a hotel or restaurant kitchen; experience in a 4-5 star hotel is an advantage. Basic knowledge of food preparation, cooking techniques and kitchen operations. Basic knowledge of food hygiene, sanitation and HACCP standards. Able to work effectively as part of a team in a fast-paced kitchen environment. Good communication and interpersonal skills. Positive attitude, willingness to learn and strong passion for culinary work. Able to work flexible shifts, weekends and public holidays. Good personal grooming and hygiene. Basic English communication skills would be an advantage. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

7 years required

Skills:

Project Management

Job type:

Full-time

• Lead hotel construction and development projects from project initiation, design development, procurement, construction, commissioning, and hotel opening.
• Develop and manage overall project schedules, budgets, and resource plans to ensure projects are delivered on time and within budget.
• Coordinate with internal stakeholders including Development, Design, Procurement, Operations, Finance, Legal, and Asset Management throughout the project lifecycle.
• Manage consultants, architects, engineers, contractors, and suppliers to ensure project quality and compliance with company standards.
• Review project designs, drawings, specifications, and construction methodologies to optimize quality, cost efficiency, and operational functionality.
• Monitor construction progress, identify project risks, and implement corrective actions to minimize delays and cost overruns.
• Ensure compliance with building regulations, safety requirements, environmental standards, and corporate governance.
• Conduct regular site inspections, project meetings, and progress reporting to senior management.
• Manage project budgets, variation orders, claims, contract administration, and project documentation.
• Support feasibility reviews, construction monitoring, project reporting, and stakeholder coordination.
• Support hotel pre-opening activities and ensure smooth project handover to Operations.
• Bachelor's degree in Civil Engineering, Construction Management, Architecture, or related field.
• Minimum 7 years of experience in hotel, hospitality, mixed-use, commercial, or large-scale construction projects.
• Lead multiple concurrent hotel development projects, primarily mid-scale, upscale, and luxury hotel developments.
• Proven experience managing projects throughout the full project lifecycle from concept to completion.
• Experience coordinating multidisciplinary teams, consultants, and contractors.
• Good command of English both verbal and written skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Able to travel to project sites nationwide as needed.

Experience:

2 years required

Skills:

Service-Minded, Teamwork, English

Job type:

Full-time

• MSpa is the spa and wellness division of Minor Hotels, operating over 70 award-winning spas worldwide across some of the most renowned hotel and resort brands in the world. Our journey began in Thailand in 1999 with Mandara Spa, and has since grown to encompass the celebrated Anantara Spa and AvaniSpa brands, alongside bespoke wellness concepts crafted for individual properties. Rooted in Asian wellness heritage and driven by a commitment to innovation, MSpa continues to evolve from immersive wellness programmes and in-house concepts to collaborations with leading wellness and medi ...
• To support management in the daily operations of Bangkok LIFE and ensure a seamless, personalised and high-quality guest experience. The position will be the first point of contact for guests and is responsible for creating a warm, professional and service-oriented experience throughout the guest journey.
• Be the first point of contact for guests and ensure all interactions are warm, professional and service-oriented. Build and maintain strong relationships with guests and members, understanding their needs, preferences and wellness goals. Follow up with guests and members after their visits to encourage continued engagement and repeat visits. Handle guest enquiries, requests and complaints professionally and ensure appropriate follow-up. Identify opportunities to introduce relevant Bangkok LIFE programmes and experiences based on the guest's needs, within the scope of the role and approved guidelines. Coordinate with the Medical and Wellness teams when guests require further consultation or professional advice. Maintain accurate guest profiles, preferences and relevant service information in the system. Longevity, Wellness & Biohacking Knowledge Develop a good understanding of Bangkok LIFE's longevity, wellness, biohacking, medical and recovery services. Be able to confidently explain the purpose, benefits, duration and process of our programmes and treatments to guests. Understand the difference between wellness services and medical services and refer guests to the appropriate doctor or medical team when medical advice is required. Stay informed about new treatments, equipment, programmes and promotions. Support guests in understanding their personalised wellness journey and recommend appropriate next steps based on approved programme guidelines. Ensure that all information provided to guests is accurate and aligned with approved medical and marketing communication. Reservations & Guest Services Answer all incoming phone calls and enquiries in a professional and friendly manner. Respond to guest enquiries regarding programmes, treatments, availability, duration and pricing. Schedule appointments efficiently and coordinate availability with the Medical and Wellness teams. Suggest appropriate alternatives when the guest's preferred appointment or service is unavailable. Confirm appointment times, cancellation policies and relevant information before ending calls. Support online bookings and enquiries through relevant digital channels. Guest Experience & Brand Representation Conduct Bangkok LIFE facility tours for guests, members, hotel guests, media, travel agents and partners. Present Bangkok LIFE's brand positioning and explain our Longevity & Biohacking concept in a clear and engaging manner. Ensure the guest journey is consistent with Bangkok LIFE's service standards and positioning. Communication & Teamwork Maintain good working relationships with guests, members, colleagues, Mspa and St Regis Hotel. Support ongoing English communication and service dialogue training related to wellness and longevity services. Communicate effectively with the Medical and Wellness teams to ensure accurate information is provided to guests. Participate in training and development activities to continuously improve product knowledge and guest service skills. Carry out other duties as assigned by management.
• Position.
• Bachelor's Degree in any related field. Minimum 2 years' experience in hospitality, wellness, spa, healthcare, medical services, fitness or luxury guest relations. Experience in wellness, longevity, biohacking or medical wellness would be an advantage. Strong customer relationship management and guest service experience. Experience in sales, membership or relationship management would be an advantage. Good understanding of luxury hospitality and personalised guest service. Personnel.
• Fluent in spoken and written English. Excellent communication and interpersonal skills. Confident and professional when communicating with guests. Positive attitude, service-minded and team-oriented. Well groomed and professional appearance. Strong relationship-building and follow-up skills. Able to learn and communicate technical wellness and medical information clearly and appropriately. Strong commercial awareness with the ability to identify appropriate opportunities for guest engagement and repeat visits. Passionate about wellness, longevity, healthy ageing and biohacking. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

1 year required

Skills:

Leadership Skill, Teamwork, English

Job type:

Full-time

• Picture yourself brightening someone's day. When you join our Hotels team, that's exactly.
• every time you come to work! Overseeing daily restaurant operations to ensure everything runs smoothly and efficiently, you will create a warm and welcoming atmosphere where every guest feels like a VIP. You are responsible for developing a menu that creates unique dining experiences that will leave our guests in awe. As an Assistant Restaurant Manager, you're not just elevating the dining experience - you're spreadi ...
• Here's.
• Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
• Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
• Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
• Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
• Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
• Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
• Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
• Food Safety Regulations: Ensuring that all food safety standards are met.
• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
• In addition, this role requires the following minimum.
• Proven experience as an Assistant Restaurant Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.
• Assistant Restaurant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Restaurant Manager.
• High school diploma or equivalent; hospitality training is a plus.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Able to work flexible shifts.
• Join an Award-Winning Workplace Culture.
• At Hilton, we don't just deliver exceptional experiences for our guests we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
• Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
• Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career and help us make every stay a little more magical.
• Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay we're a great place to work.

Experience:

8 years required

Skills:

Project Management, Public Relations, Leadership Skill, Swift, English

Job type:

Full-time

• Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whet ...
• Responsible for the operations of the company, to ensure successes of operational department by providing operational leadership, with a goal of achieving 100% customer satisfaction while ensuring consistency and adherence to all restaurants and operating standards.
• Business Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits. Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking. Must be competent in developing and recommending operating plan, training budget and budget in addition to ensuring meeting established budgetary guidelines. Ensure crisis management system is followed as requires to maintain efficient operations. Ensure good public relations efforts as requires enhancing and preserving a good company image. Sales Set sales target of the responsible areas and drive sales to ensure achieve target. Evaluate sales trends and take appropriate action plan to close the sales gaps. Provide input to District Manager and Restaurant Manager on local programs to maximize the impact of Local Restaurant Marketing. People With the agreement of the appropriate Human Resources Director and General Manager, take appropriate employment actions to ensure quality of management and proper staffing levels. Lead the team to create, develop and update any related procedures/ systems and operational manual. Coach, counsel and develop District Manager and Restaurant Manager in the achievement of company standards and their personal development plans. Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development. Utilize a communication process to ensure all staff is aware of expectations and performance standards. Ensure that any government regulations are upheld by all management staff. Customer Ensure 100% customer satisfaction at all time Ensure all restaurants operate at a high quality level of Q.S.C. standard with emphasis on customer service while adhering to all health and safety company standards and procedures. Ensure District Manager and Restaurant Manager resolves customer complaints in a proper and swift manner. Innovation Design and implement process improvements, new tools, and digital solutions that enhance efficiency, speed, and service quality. Support the rollout of new restaurant models, kitchen layouts, and service platforms Develop a clear innovation roadmap that balances creativity, feasibility, and ROI. Manage cross-functional project teams, ensuring timely delivery of pilot initiatives and post-launch evaluation. Use data analytics and customer insights to guide innovation decisions and measure success. Perform other duties as assigned by Operations Director.
• ฺฺBachelor degree in Business Administration or any related fields. Minimum 8 years relevant experience with a minimum of 3 years in.
• management level.
• with international companies. Proficiency in English and computer literate Strong skills in driving for results Strong interpersonal and leadership skills. Strong skills in people management and development. Strong understanding of food and beverage business and customer behavior. Excellent project management, analytical, and problem-solving skills. leading cross-functional innovation projects from ideation to implementation. Creative thinker with a passion for innovation, technology, and guest experience design. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

4 years required

Skills:

Marketing Strategy, Microsoft Office, Problem Solving, Meet Deadlines, Negotiation

Job type:

Full-time

• The Resort Inventory & Revenue Manager position is responsible for maximizing the usage of developer, owner and rental inventory by developing and implementing optimal restriction and allocation strategies, consistently. This position is responsible for utilizing existing historical data and sales pace forecasts to determine the appropriate level of inventory to allocate (based on resort specific guidelines) for owner and exchange usage to ensure we receive the highest Owner Satisfaction Survey results achievable. This position also works closely with the Regional Preview Inventory ...
• Responsibilities also include the on-going development of seasonally competitive rental strategies for the marketplace and the day-to-day management and execution of the strategy. The Resort Inventory & Revenue Manager will collaborate with Rental Marketing team to develop, implement and monitor demand generating strategies for need times as identified in the on-going 12-month projection process. This position will also complete the required analysis to determine the overall impact of the marketing strategy on the rental segment and identify opportunities for improvement (if applicable) going forward. Position will be required to continuously evaluate the "Best Use" of available inventory striking the appropriate balance between owner demand, preview needs and rental demand while achieving budgeted rental sales targets. CORE WORK ACTIVITIES May include but not limited to: Ensures that owner, preview and rental inventory authorizations, restrictions and rates are consistently monitored and updated within MARSHA (Marriott's Automated Reservation System for Hotel Accommodations) and other applicable systems. Monitor owner, preview and rental booking patterns daily basis and modifies inventory authorizations to ensure straight-line availability and maximization of revenue potential as needed. Monitor actual reservation bookings against 12-month projections daily to determine if assumptions are ahead or behind pace. Gather and analyze the appropriate data to proactively develop relevant short and long-term sales strategies for optimizing available inventory. Implement restriction and inventory strategies within MARSHA. As needed, communicate strategy changes to applicable stakeholders. Work closely with the Inventory & Revenue Management (IRM) team responsible for preview inventory. On an on-going basis verify that existing preview inventory allocations will be achieved and if not, determine the best use of available inventory. Conversely, proactively convey any opportunities to increase preview inventory allocations. Gather and analyze the appropriate data to develop a Bulk Deposit inventory allocation strategy that balances owner, preview and rental requirements with the opportunity to meet Internal International's demand. Gather and analyze the appropriate data to develop the appropriate Marriott Rental Inventory allocation and effectively manage all aspects of the program to ensure we consistently meet or exceed owner's expectations. Identify, develop and manage opportunities to increase revenues and decrease costs, preempting problems before they impact our business, anticipating future trends, and developing others as appropriate. Maintain a thorough knowledge of existing data within the business and/or procure the required data on a timely basis to ensure that the immediate needs of our internal customers can be met consistently. On an on-going basis identify trends, future needs and obstacles to achieving business goals. Surface viable solutions and implement as needed. Support enterprise-wide initiatives such as Long-Range Planning (LRP) and Annual Budget process. Utilize all available tools and resources to develop requested forecasts and provide the AVP IRM Market Execution with high level summary to support assumptions. As needed, implement all approved forecast assumptions on a timely basis. On a month/period basis utilize all available tools and resources to complete the 12-month projection process and provide AVP IRM Market Execution with high level summary to support assumptions. Implement all approved forecast assumptions on a timely basis. Proactively communicate opportunities to increase demand for specified need times to the AVP IRM Market Execution and collaborate with the corporate rental marketing group. Identify viable cost effective/targeted solutions and when applicable implantation.
• roles and responsibilities. Ensure that the required tools and processes are in place to effectively track promotion results and complete the appropriate analysis to quantify the impact of the promotion. Proactively monitor on-going rental pricing activity within the market and project on a timely basis the potential impact associated with an upward or downward trend to the resort. Utilize data to develop on-going pricing recommendations, effective implementation of new pricing strategies and provide on-going analysis to monitor results as needed. On a weekly basis utilize all available tools and resources to complete the weekly forecast process and provide required reporting to internal stakeholders on or before the day of week requirement. Actively participate in on-going period/monthly regional reviews by; preparing the appropriate resources, providing updates regarding the resort and/or market that may impact other resorts within the region and sharing best practices. Ensure proper understanding of all Inventory & Revenue Management philosophies and accurate and timely execution and ongoing management of departmental processes. As requested, participate in the training and development of new Inventory & Revenue Management associates that may not directly work at your assigned resort. Also provide job shadowing opportunities to internal stakeholders who are interesting in learning about inventory and revenue management. Effectively communicate Inventory & Revenue Management philosophies as they pertain to recommended strategies to property staff and other department stakeholders. Ensure regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results. CANDIDATE PROFILE 4+ years of relevant professional experience (travel industry, revenue management). Degree preferred. Strong problem solving, analytic, and decision-making skills. Ability to interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues. Highly developed and effective verbal and written communication skills. Ability to explain complex ideas clearly and concisely in a manner appropriate to the audience. Proven ability to develop and maintain effective relationships with a broad group of stakeholders. High attention to detail and ability to effectively manage multiple projects at the same time. Successfully able to meet deadlines through effective multi-tasking and reprioritization. Must possess strong leadership and teamwork skills, but must also be able to work independently. Self-motivated. Strong desire to continuously learn and develop. Ability to travel 5-10% of time. COMPETENCIES - Fundamental competencies required for accomplishing basic work activities CRITICAL COMPETENCIES Leadership Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding. Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems. Compensation and Benefits - The knowledge of principles, regulatory laws, and application of human resources compensation and benefit methods, including workers compensation and work accident procedures. Associate Relations - Knowledge of the broad range of relationships that could impact an employee, employer, or applicant. This includes knowledge of federal and state laws, company policies and practices, and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to an employee or labor relations complaint. Recruitment and Hiring - Ability to recruit, interview, and hire qualified candidates. This includes knowledge of best practices for each stage of the selection system. Training - The ability to perform training needs assessment analysis, develop training programs, and effectively delivering training modules to employees. Payroll - Knowledge of principles and application of human resources hourly and management payroll methods and practices.
• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Computer Skills - The ability to use HRIS Systems (working knowledge of tools and processes for monitoring and evaluating personnel data), ability to use PeopleSoft software, and ability to use Microsoft Office (excel, word, access, and outlook). Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences. Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Experience:

3 years required

Skills:

Financial Reporting, Microsoft Office, Leadership Skill

Job type:

Full-time

Manage and coordinate all front-of-house operations, including scheduling, staff management, and customer service Ensure that the restaurant adheres to all health, safety, and legal regulations Oversee inventory management, cost control, and financial reporting Develop and implement marketing strategies to attract and retain customers Collaborate with the culinary team to maintain high standards of food quality and presentation Develop and implement marketing strategies to attract and retain customers Foster a positive and productive work environment for the restaurant staff Contin ...

Experience:

3 years required

Skills:

Industry trends, Procurement, Purchasing, English, Thai

Job type:

Full-time

• Provide exceptional wine service and personalized recommendations based on guests' preferences, cuisine, occasion, and budget.
• Recommend and execute food-and-wine pairings that complement each venue's culinary concept.
• Conduct professional wine presentations, decanting, and tableside service according to luxury hospitality standards.
• Build strong relationships with guests and create memorable dining experiences.
• Handle wine-related guest inquiries and feedback professionally.
• Wine Program Development.
• Develop, maintain, and continuously improve wine lists across Soho Hospitality venues.
• Source and evaluate new wines, vintages, and beverage products.
• Maintain a balanced and commercially viable wine portfolio across premium, mid-range, and accessible selections.
• Work closely with Culinary and Operations teams to develop wine pairing menus and seasonal beverage promotions.
• Monitor wine industry trends and recommend new products and concepts.
• Sales & Commercial Performance.
• Drive wine and beverage sales through effective recommendations, upselling, and guest engagement.
• Increase average beverage spend per guest and overall beverage revenue.
• Promote premium wines, reserve labels, and special beverage offerings.
• Support wine dinners, tasting events, brand activations, and promotional campaigns.
• Contribute to outlet and company revenue targets through strategic beverage initiatives.
• Inventory & Cost Control.
• Manage wine inventory, ordering, stock rotation, and cellar organization.
• Conduct regular stock counts and inventory reconciliations.
• Minimize wastage, breakage, spoilage, and inventory variances.
• Ensure proper storage, handling, and preservation of wines and premium beverages.
• Monitor beverage costs and identify opportunities to improve profitability.
• Coordinate with Purchasing and Finance teams on procurement and inventory control.
• Training & Team Development.
• Develop and deliver structured wine training programs for restaurant teams.
• Train staff on wine fundamentals, food & wine pairing, wine service standards, upselling techniques, and beverage knowledge.
• Coach and mentor Restaurant Managers, Supervisors, Bartenders, and Service Teams.
• Support beverage training and onboarding for new employees.
• Promote a culture of beverage excellence across Soho Hospitality venues.
• Supplier & Industry Relations.
• Build and maintain strong relationships with wine importers, distributors, and suppliers.
• Participate in supplier tastings, product evaluations, and industry events.
• Work with suppliers to secure promotional support and staff training opportunities.
• Stay updated on market developments and emerging beverage trends.
• Compliance & Standards.
• Ensure compliance with Thai alcohol regulations and licensing requirements.
• Promote responsible alcohol service.
• Follow Soho Hospitality SOPs, service standards, and operational policies.
• Maintain high standards of professionalism, hygiene, and workplace safety.
• Minimum 3 years of experience as a Sommelier, Senior Sommelier, or Senior Beverage Professional.
• Hotel experience is required.
• Experience in luxury hotels, fine dining restaurants, premium hospitality venues, or Michelin-starred establishments is highly preferred.
• Proven experience in wine sales, guest engagement, wine program management, inventory control, and team training.
• Experience in an upscale international restaurant environment is highly desirable.
• Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage Management, Wine Studies, or a related field is preferred.
• Professional Certifications - Preferred.
• WSET Level 2 or Level 3.
• Certified Sommelier.
• Certified Wine Professional (CWP).
• Other internationally recognized wine qualifications.
• Old World and New World wines.
• International wine regions and appellations.
• Grape varieties and vintages.
• Champagne and sparkling wines.
• Fortified and dessert wines.
• Premium spirits and digestifs.
• Wine storage and cellar management.
• Beverage costing and profitability.
• Skills & Competencies.
• Excellent guest service and communication skills.
• Strong wine sales and upselling abilities.
• Excellent training and coaching skills.
• Strong commercial awareness and business acumen.
• Inventory management and cost-control skills.
• Excellent organization and planning.
• Strong attention to detail.
• Professional appearance and grooming.
• Ability to work effectively under pressure in a fast-paced environment.
• Strong English communication skills.
• Beverage revenue growth.
• Wine sales contribution to total beverage revenue.
• Average beverage spend per guest.
• Premium wine sales performance.
• Beverage cost percentage.
• Inventory accuracy and variance control.
• Guest satisfaction.
• Staff beverage knowledge and training results.
• Number and effectiveness of wine training sessions.
• Performance of wine promotions, pairing menus, and wine events.
• Why Join Soho Hospitality?.
• Work with leading hospitality concepts in Thailand, including Above Eleven, Charcoal Tandoor Fire Grill, and other premium venues within the Soho Hospitality portfolio.
• Work with an international beverage program and diverse, high-end clientele.
• Opportunity to contribute to the development of wine and beverage programs across multiple venues.
• Career growth opportunities within a dynamic and expanding hospitality group.
• Access to supplier training, wine tastings, and professional development opportunities.
• Opportunity to make a direct impact on the growth and success of Soho Hospitality's beverage program.
• How to ApplyIf you are passionate about wine, luxury hospitality, and creating exceptional guest experiences, we would love to hear from you.
• About us.
• Soho Hospitality operates some of Thailand's most renowned hospitality concepts, including Above Eleven, Charcoal Tandoor Fire Grill, and other premium venues within the Soho Hospitality portfolio. The company is a dynamic and expanding hospitality group based in Bangkok, Thailand.

Experience:

5 years required

Skills:

Business Development, Negotiation, English, Thai

Job type:

Full-time

• LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
• Identify and acquire high-value restaurant chains, enterprise accounts, and exclusiv ...
• Structure profitable deals focusing on Commission (GP), marketing investments, media packages, and exclusivity agreements.
• Develop long-term Joint Business Plans (JBPs), sales forecasts, and campaign calendars for strategic merchants.
• Monitor and optimize key commercial metrics including GMV, order growth, merchant retention, and campaign ROI.
• Collaborate with Marketing, Operations, and Finance to ensure flawless merchant onboarding and issue resolution.
• Track food delivery trends, competitor moves, and consumer behavior to turn insights into new business opportunities.
• Evaluate merchant P&Ls, customer acquisition costs (CAC), and unit economics to ensure sustainable revenue growth.
• Bachelor's degree in Business Administration, Finance, Economics, Marketing, Engineering, or an analytical field.
• 1-4 years of experience in Business Development, Partnership Management, Enterprise Sales, or Key Account Management.
• Direct experience in.
• Food Delivery, FMCG, Retail, Restaurant, OTA, E-commerce Marketplace, or FinTech.
• is highly preferred.
• Strong ability to analyze business performance, financial sheets, unit economics, and ROI. High proficiency in.
• Microsoft Excel.
• and.
• PowerPoint.
• Fluent in both.
• Thai and English.
• with exceptional corporate presentation, business storytelling, and negotiation skills.
• A customer-centric self-starter with a strong sense of ownership, resilience in fast-paced environments, and a genuine passion for food trends and consumer dining habits.

Experience:

3 years required

Skills:

Employer Branding, Service-Minded, Recruitment, Budgeting, English

Job type:

Full-time

• Responsible primarily for planning organising and controlling the activities of Human Resources and training functions including formulating of policies identification of objectives and achievement of goals set forth by the management in relation to employment compensation and benefits learning and development labour relations and Team Member relations. Implementation of corporate Human Resources policies procedures rules and regulations.
• Bachelor's degree in Human Resources Business Administration or a related field.
• Minimum 8-10 years of HR experience preferably in the hospitality industry.
• Strong knowledge of labour laws and HR best practices.
• Proven expertise in recruitment employee relations and performance management.
• Strong leadership and people management skills.
• Strong analytical skills with the ability to prepare HR Analytics and reports to support strategic decision-making.
• Knowledge of HR budgeting workforce planning and personnel cost control.
• Proven track record in Employee Engagement Employer Branding and organizational culture development.
• Excellent command of spoken and written English.
• Professional proactive service-minded and able to work under pressure.
• Bachelor.
• 8-10.

Experience:

5 years required

Skills:

Electrical Engineering, Mechanical Engineering, Cost Estimation, Procurement, Purchasing, Budgeting

Job type:

Full-time

• Support the execution of workplace renovation and engineering projects by applying engineering knowledge to coordinate project activities, review technical documents, monitor project progress, and ensure projects are delivered in accordance with approved scope, budget, schedule, quality, and company standards.
• The role is also responsible for project documentation, procurement coordination, contract administration, cost control, and communication with internal stakeholders, consultants, contractors, and vendors throughout the project lifecycle.
• Project Coordination.
• Coordinate workplace renovation, relocation, and workplace improvement projects.
• Monitor project progress and follow up on project schedules and deliverables.
• Coordinate with internal stakeholders, consultants, contractors, designers, and vendors.
• Conduct site inspections and monitor construction activities to ensure work complies with project requirements.
• Support project implementation from planning through project completion and handover.
• Engineering Support.
• Review engineering drawings, specifications, and technical documents.
• Review BOQ, engineering scope, and project quantities.
• Support technical evaluations and engineering solutions for renovation and workplace improvement projects.
• Coordinate engineering activities related to Civil, Electrical, Mechanical, Interior, and IT infrastructure works.
• Ensure engineering work complies with company standards and relevant regulations.
• Cost Control & Procurement.
• Assist in project budgeting and cost estimation.
• Monitor project costs and support cost control activities.
• Review contractor quotations and compare technical proposals.
• Prepare Purchase Requisitions (PR) and Purchase Orders (PO).
• Coordinate procurement activities with Purchasing and Finance teams.
• Contract Administration.
• Prepare and maintain project documentation and records.
• Support contract preparation, contract administration, variation orders, and project close-out documentation.
• Coordinate tender documentation and contractor evaluation processes.
• Follow up on contractor performance and contractual deliverables.
• Project Administration.
• Prepare project reports, presentations, meeting minutes, and executive summaries.
• Maintain project schedules, documentation, and filing systems.
• Coordinate project meetings and follow up on action items.
• Support management with project updates and reporting.
• Bachelor's Degree in Electrical Engineering (preferred), Mechanical Engineering, or other related Engineering disciplines.
• Professional Engineering License is an advantage.
• Minimum 3-5 years of experience in engineering projects, office renovation, construction, fit-out, workplace projects, or project coordination.
• Experience in commercial office buildings or corporate workplace environments is preferred.
• Technical Knowledge & Skills.
• Able to read engineering drawings and technical specifications.
• Knowledge of BOQ preparation and review.
• Knowledge of construction methods and renovation projects.
• Understanding of cost estimation and cost control.
• Knowledge of procurement processes and PR/PO procedures.
• Understanding of contract administration and tender documentation.
• Basic knowledge of building systems (Civil, Electrical, Mechanical).
• Basic understanding of Network and IT Infrastructure is an advantage.

Experience:

5 years required

Skills:

Project Management, Financial Modeling, Data Analysis, SQL, Thai

Job type:

Full-time

• LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
• The mission.
• Your mission is to be the "Driver of Execution.".
• You will bridge the gap between vision and reality taking high-level strategies and breaking them down into step-by-step execution plans. You ensure that complex initiatives are delivered smoothly, efficiently, and on time across all functions.
• Translate Strategy into Action (Execution Excellence).
• This is your core differentiator. You take abstract strategic goals and break them down into granular, step-by-step operational plans. You define clear milestones, owners, and timelines to ensure the strategy doesn't just stay on a slide but happens on the ground.
• Cross-Functional Orchestration.
• Act as the PMO (Project Management Office) for critical strategic initiatives. You align Sales, Product, Marketing, and Operations teams, ensuring everyone marches to the same beat. You remove blockers to "get things done" smoothly and efficiently.
• Performance Monitoring & Cadence.
• Establish the rhythm of the business. You track progress against plans rigorously, identifying risks early and course-correcting swiftly to ensure timely delivery of targets.
• Turn data into decisions. You lead deep-dive analyses to solve specific business problems (e.g., "Why is churn increasing in Segment A?") and propose data-backed solutions.
• Must Have.
• 5+ years of experience in Management Consulting, Corporate Strategy, Business Operations (BizOps), or a fast-paced Tech Startup environment.
• Mastery of "Deconstruction": Proven ability to break down complex, ambiguous problems into small, manageable tasks. You can turn a 1-year goal into a weekly to-do list.
• Strong Analytical Skills: Proficient in financial modeling, business casing, and data analysis (Excel/Google Sheets is a must; SQL is a plus).
• Project Management Prowess: You are organized, disciplined, and relentless about deadlines. You have a track record of leading cross-functional projects to successful completion.
• Communication & Influence: Ability to create compelling presentations (PowerPoint/Keynote) and influence stakeholders from operational teams to C-Level executives.
• Nice to Have.
• Experience in the SaaS, Payments, Retail Tech, or F&B industry.
• Experience with OKR setting and management.
• MBA or relevant advanced degree.

Experience:

3 years required

Skills:

Market Analysis

Job type:

Full-time

• Develop sales strategies and design promotional campaigns to drive revenue and increase customer traffic.
• Conduct competitor analysis within the area and propose actionable insights to improve service and menu offerings.
• Manage and allocate basic marketing budgets for the branch/store.
• Prepare and summarize daily and monthly Sales Reports.
• Analyze preliminary Profit & Loss (P&L) statements and maintain strict control over Food Cost (specifically for buffet operations) to meet KPIs.
• Utilize POS data to analyze customer behavior and optimize sales performance.
• Enforce Standard Operating Procedures (SOPs) to ensure the highest levels of service and food quality.
• Oversee manpower planning, including staff scheduling and conducting professional training sessions.
• Maintain overall store standards and proactively resolve on-site issues or customer complaints.
• Bachelor's degree or higher in Hospitality Management, Business Administration, or a related field.
• Experience: Minimum 3-5 years of experience in Restaurant Management (direct experience in Buffet Operations is highly preferred).
• Analytical Skills: Strong numerical and analytical skills; proficient in Microsoft Excel or other reporting tools.
• Technical Skills: Deep understanding of POS systems and.
• Attitude: Strong leadership qualities with the ability to work under pressure and a creative mindset for promotional marketing.

Experience:

3 years required

Skills:

Software Development, Project Management, Salesforce, English

Job type:

Full-time

• At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've beco ...
• At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Join a global team of innovative professionals to tackle key challenges in hospitality using the latest technology in software development, data science, AI, and more. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 - but we're just getting started.
• Location: Remote - (Thailand).
• As an Onboarding Coach, we're looking for someone who truly understands hospitality and can step into our clients' shoes to demonstrate how our system makes their lives easier. You'll care for our clients and their properties just as you would for a guest in a hotel always going the extra mile. In this role, you'll train clients on the system, tailoring it to fit their needs as a hospitality business. By asking the right questions, you'll get to know your clients and ensure that, by the end of the onboarding process, they have a complete understanding of and confidence in using the system.
• As part of our Customer Onboarding Team, you'll play a vital role in bringing our motto *"more reservations, happier guests" to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.
• If you're ready to make a difference and be part of an exciting journey, we'd love to have you on board!.
• Facilitate client onboarding, training, and ongoing support via video, phone, and email.
• Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
• Partner with Sales to define success, demonstrate ROI, and drive retention.
• Build strong client relationships to encourage loyalty and promote product adoption.
• Develop a deep understanding of Cloudbeds' products and customer needs.
• Contribute to training materials and stay updated on system changes.
• Record activities in Salesforce, gather feedback, and share insights for product improvements.
• Communicate product offerings clearly and synthesize feedback for internal teams.
• Share customer insights and opportunities across departments to drive alignment.
• Manage multiple projects or accounts with strong organizational and proactive skills.
• Empower clients to become self-sufficient during onboarding and beyond.
• Deliver exceptional communication with empathy and a customer-focused approach.
• Bring over 3 years of 5-star hospitality experience in.
• key roles (Front Desk or Revenue Manager) within a leading hotel brand, or possess at least 3 years of relevant SaaS industry experience in a customer-facing role.
• Fluency in English.
• Project Management certification.
• NOTE: PLEASE SUBMIT YOUR CV/RESUME IN ENGLISH.
• LI-LT1.
• What to Expect - Your Journey with Us.
• Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
• Learn more online at.
• cloudbeds.com.
• Company.
• Awards.
• Best All-In-One Hotel Management System | HotelTechAwards (2025).
• Overall 10 Best Places to Work | HotelTechAwards (2025).
• Most Loved Workplace Certified (2024).
• Top 10 People's Choice (2024).
• Remote First, Remote Always.
• PTO in accordance with local labor requirements.
• Monthly Wellness Fridays - enjoy an extra-long weekend every month.
• Fully Paid Parental Leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University.
• Access to professional development, including manager training, upskilling and knowledge transfer.
• Everyone is Welcome - A Culture of Inclusion.
• Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• [email protected]. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
• To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
• LI-REMOTE.