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Job type:

Full-time

• Multi-Platform Strategy & Sales Growth.
• Develop and implement comprehensive e-commerce strategies to drive sales, traffic, and conversion rates across all platforms: Shopee, Lazada, TikTok Shop, LINE, Company Website, and Mobile Application.
• Define operational plans for each channel.
• Monitor competitor activities, market trends, and platform policy updates to ensure the business remains competitive and compliant.
• Marketplace & Channel Operations.
• Oversee the complete lifecycle of product listings, ensuring accuracy, attractiveness, and compliance (titles, descriptions, images, pricing, and inventory synchronization).
• Lead the planning and execution of all platform-specific campaigns, including Flash Sales, Mega Campaigns, and special promotions on Shopee, Lazada, and TikTok.
• Digital Marketing & Traffic Generation.
• Plan, execute, and manage the advertising budget for platform-specific ads.
• Optimize product visibility using SEO keywords, relevant categories, and effective hashtag strategies.
• Develop and coordinate engaging content, including TikTok Live sessions, short-form videos, and Line broadcasts, to maximize viewer engagement and drive sales.
• Inventory, Fulfillment, and Customer Service.
• Coordinate closely with the warehouse and logistics teams to ensure accurate demand forecasting, inventory management, and timely order fulfillment to prevent out-of-stock (OOS) situations.
• Analysis, Reporting, and Optimization.
• Track, analyze, and report on key performance indicators (KPIs) such as sales revenue, traffic, conversion rates, Ads ROI, and customer ratings on a daily, weekly, and monthly basis.
• Identify performance gaps and propose data-driven action plans for continuous optimization of campaigns, pricing, and operations..
• Proven experience as an E-commerce Manager or a similar senior role, with a strong focus on sales driving.
• Mandatory: In-depth knowledge and hands-on experience managing and optimizing stores on major e-commerce marketplaces (Shopee, Lazada, TikTok Shop).
• Experience with other key digital channels such as LINE and proprietary platforms (Website/App) is highly preferred.
• Strong analytical skills with the ability to interpret data, generate reports, and translate insights into actionable business strategies.
• Excellent project management, communication, and cross-functional collaboration skills.

Skills:

SAP, Excel

Job type:

Full-time

• Cycle Counting: Executing "Perpetual Inventory" counts (regularly scheduled checks) to verify that what is on the shelf matches what is in the system.
• Discrepancy Investigation: When a picker cannot find a product, the Stock Controller investigates the root cause checking receipt history, movement logs, and previous transactions to find the error.
• Returns & Damages: Managing the flow of "Customer Returns" or damaged goods, deciding whether items can be put back into "good stock" or must be quarantined for destruc ...
• Master Data & System MaintenanceWMS Management: Using Warehouse Management Systems (primarilySAPorManhattan) to manage stock locations.
• Slotting & Profiling: Optimizing where products are stored. For example, ensuring high-velocity items (top-selling mascaras or shampoos) are in the most accessible "picking faces" to save time for warehouse operators.
• SKU Setup: Ensuring new product launches are correctly configured in the system with the right weights, dimensions, and storage requirements (e.g., flammable vs. non-flammable).
• Quality & ComplianceExpiry Date Management: Monitoring "Best Before" dates to ensure stock rotation (First-In, First-Out / FIFO) and preventing the shipment of expired goods.
• Safety (EHS): Adhering to L'Oréal's strict Environment, Health, and Safety standards, ensuring stock is stored safely and does not pose a risk to warehouse staff.
• Required Skills and Qualifications
• Technical SkillsSAP/WMS Proficiency: Deep knowledge of Warehouse Management Systems is usually the top requirement.
• Advanced Excel: You will need to handle large data exports, using Pivot Tables and VLOOKUPs to compare inventory lists.
• Logistics Flow: A solid understanding of how goods move from a factory toa DCand finally to a retailer or e-commerce customer.
• Soft Skills (The "L'Oréal Fit")Rigorous Accuracy: A "detective" mindset to find where a single missing pallet or box might be.
• Communication: The ability to explain technical stock issues to both warehouse floor workers and office-based Supply Chain Managers.
• Resilience: The DC environment isfast-paced, especially during "Peak" seasons (Black Friday, Holiday sets, or major product launches).
• Key Performance Indicators (KPIs)
• If you are in this role, your success is typically measured by:IRA (Inventory Record Accuracy): The percentage of stock that is 100% correct.
• Shrinkage: Keeping "unexplained" stock loss to an absolute minimum.
• Pick face Availability: Ensuring that no orders are "shorted" because the picking location was empty while stock was available elsewhere in the building.

Experience:

1 year required

Job type:

Full-time

• Job Description: Responsible for the continuous development and improvement of picking process Analyse and solve the problem including improve Picking performance Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of picking process Ensure that performance of temp and full time staff followed WI. Monitor all orders & documents and coordinate with other related team Monitor and improve productivity for all functions of Picking team Provide data, information and picking issue for supervisor to prepare mo ...
• Requirements: Bachelor s Degree in Logistic management, supply chain or any related field At least 1 year of working experience in warehousing (e-commerce is highly preferred) New graduate with potential profile is also welcomed Proficient with Microsoft Excel Ability to work under deadlines and pressure Good interpersonal, communication and negotiation skills. Good team player Able to work on shift and day-off when required

Job type:

Full-time

• Bangkok, TH
• APAC G&R Solutions Design Engineer
• CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.
• We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
• DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?
• 1
• Coordination and Support
• Collect, validate, and analyse customer shipment profiles, volumes, and requirements.
• Work closely with BD, Operations, Procurement, and IT teams to gather data and validate assumptions.
• Prepare baseline calculations such as routing logic, mileage, transit time estimations, and capacity utilization.
• Support SD country in building transportation models using standard tools and templates.
• Assist in developing cost models using current cost databases or network cost inputs.
• Ensure the implementation and adherence to global policies, processes, and decisions at both Regional and Country levels.
• Coordinate reporting and performance tracking through C-View, monitor KPIs, and drive corrective actions when required.
• Support communication and follow-up with country teams on missing inputs and solution clarification.
• 2
• Solutions Design
• Manage the design of transportation solutions that deliver value to our customers (new business opportunities and renewals)
• Collaboration & Planning: Work closely with Business Development and Operations to define priorities and align design activities with business goals.
• Technical solution: Develop technical and commercial transport solutions based on customer data profile & requirements (scope, volumes, data crunching, current Cost Database or Network cost and utilization, IT requirements.
• Commercial offer: Prepare pricing inputs and commercial summaries by compiling cost elements, validating assumptions, and ensure accuracy of revenue and cost data, creating budget summaries (e.g., Gross Revenue, Net Revenue, Gross Margin when available) and help identify any deviations from CEVA Business Rules for further review.
• Communication & Delivery: Prepare clear and convincing proposals, effectively presenting solutions to internal stakeholders and customers to drive business growth.
• Implementation & Compliance: Support awarded projects during the start-up phase, ensuring a smooth transition from design to operations, maintaining ICAP data accuracy up to NR level with Controlling, and ensuring contract adherence to CEVA policies.
• Continuous Improvement: Conduct contract reviews and post-mortem analyses to identify improvement opportunities and enhance profitability and performance.
• Feedback & Performance Monitoring: Gather input from stakeholders, track KPIs, and contribute to performance reviews to continuously improve design quality and efficiency.
• 3
• Price to WIN
• Profitability & Cost Modeling: Analyze shipment profitability through accurate cost and revenue allocation, and develop robust cost models to support pricing decisions.
• Pricing Strategy & Performance: Assess pricing performance, define differentiated margins, and develop standardized rate card if applicable for services and markets.
• Rate Management & Automation: Drive rate standardization, automation, and governance to ensure consistency and efficiency.
• Value Capture & Tools: Optimize accessorial capture (VAS and surcharges) and ensure proper implementation and utilization of Check-Weigh-Cube solutions.
• Develop Standard Accessorial Charges and CEVA T&C for countries to apply on Standard Rate Card or Standard Pricing quotation
• Market Intelligence & Capability Building: Gathering and analyzing market insights to support pricing decisions and guide country in negotiation, pricing analytics, and value discovery.
• 4
• Business Intelligence
• Contributes to the enhancement of tools, templates, and analytical models used in solution design, ensuring consistency and efficiency across projects.
• Data & Modelling: Analyze design performance and cost data to support continuous improvement and data-driven decision-making.
• Tool Optimization: Maintain and improve design models, templates, and databases to ensure accuracy and standardization.
• Performance Tracking: Support the definition and monitoring of design-related KPIs and dashboards to evaluate solution effectiveness and identify areas for optimization.
• 5
• Monitor & Adjust
• Regular review on Country Win Ratio, and SD Capacity to optimize new business wins and resources to support new business opportunities
• Conducting post-implementation reviews to assess solution effectiveness and alignment with customer requirements.
• Tracking key performance indicators to identify improvement areas and ensure design objectives are met.
• Supporting Operations and Business Development teams in implementing corrective actions or adjustments when necessary.
• Developing scenarios and simulations to optimize solution design, cost efficiency, and service quality.
• 7
• Legal, Business Rules & Compliance
• Design Governance & Standards: Ensure all proposed solutions follow company methodologies, design templates, and technical standards established by the regional and global SD teams.
• Operational Compliance: Verify that designed solutions comply with contractual obligations, customer requirements, and applicable safety and regulatory policies.
• Financial Control & Profitability: Monitor revenue and profit leakages (e.g. volume or scope changes, pricing adjustments, contractual clauses, accessorial), and ensure accurate accessorial tracking, reporting, and invoicing automation as part of the BPE mission (TMS)
• Tariffs & Taxes Governance: Support business decisions for tariff and tax revisions based on local inflation, in coordination with BD and country teams, while overseeing the General Rate Increase (GRI) process.
• Policies & Standardization: Maintain and update standard terms and conditions for rates, accessorial, and fuel to ensure consistency and compliance across regions.
• Cross-Functional Alignment: Coordinate with Operations, IT, and Business Development teams to ensure end-to-end compliance and consistency between design and execution.
• 8
• Reporting and Business Reviews
• Create and update regular reports at local, country, and regional levels.
• Coordinate and lead Monthly Business Reviews across all countries within scope
• Monitor performance, identify areas for improvement, and implement corrective actions when needed.
• As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
• Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili

Job type:

Full-time

• จัดหา คัดเลือกและขึ้นทะเบียนผู้ขนส่งภายนอกตามหลักเกณฑ์ (AVL) ที่กำหนด และตามความต้องการของลูกค้า.
• ติดตามและรวมรวมผลการดำเนินงานผู้ขนส่งภายนอก (KPI) ตลอดจนหาแนวทางการพัฒนาผู้ขนส่งให้เป็นไปตามมาตรฐานที่บริษัทกำหนด.
• จัดทำและปรับปรุงหลักเกณฑ์การคัดเลือก AVL และเกณฑ์การประเมิน KPI ให้สอดคล้องกับกฏระเบียบภายในและภายนอกบริษัท.
• การคำนวณและประเมินราคาค่าขนส่ง.
• จัดทำสัญญาผู้ขนส่งให้สอดคล้องกับกฏระเบียบและเงื่อนไขของบริษัท.
• ประสานงานที่เกี่ยวข้องระหว่างผู้ขนส่งกับหน่วยงานภายใน เช่น จัดหารถ.
• รวบรวมและปรับปรุงข้อมูลผู้ขนส่งภายนอกประจำปี เช่น ข้อมูลรถ ข้อมูลการติดต่อ อื่นๆ.
• จัดทำรายงานสรุปผล และวิเคราะห์ข้อมูลที่เกี่ยวข้อง.
• งานอื่นๆ ที่ได้รับมอบหมาย.
• ปริญญาตรี สาขาบัญชี, การจัดการโลจิสติกส์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ด้านงานขนส่ง จัดหารถ และอื่นๆ ที่เกี่ยวข้อง อย่างน้อย 1-2 ปี.
• มีทักษะในการสื่อสารและประสานงาน.
• มีทักษะในการใช้โปรแกรม Microsoft Office.
• สามารถทำงานภายใต้แรงกดดันได้ดี.
• ติดต่อสอบถาม.
• E-mail: [email protected].
• สำนักทรัพยากรบุคคล.
• บริษัท ไทยเบฟเวอเรจ โลจิสติก จำกัด
• เลขที่ 62 อาคารไทยเบฟ ควอเตอร์ ชั้น 12 ถนนรัชดาภิเษก แขวงคลองเตย เขตคลองเตย กรุงเทพมหานคร.

Job type:

Full-time

• Manage daily pick & pack operations with precision, ensuring high-quality output across picking, packing QC, consolidation, and dispatch.
• Drive performance to consistently achieve On-Time In-Full (OTIF) and meet or exceed order accuracy standards.
• WMS & Inventory ManagementUtilize Manhattan WMS daily to execute and optimize warehouse transactions.
• Support cycle counts, manage stock adjustments, and drive shrinkage control initiatives to maintain inventory accuracy.
• People & Safety LeadershipLead, motivate, and coach a team of shift operators to deliver strong performance and engagement.
• Plan and manage shift rosters to meet operational needs.
• Enforce strict EHS standards and ensure the safe use of tools, equipment, and warehouse systems.
• Continuous Improvement & CollaborationImprove productivity metrics such as picks per hour through data-driven insights, training, and process enhancement.
• Lead root-cause analysis for operational variances and support internal/external audits.
• Work closely with Planning, Customer Service, Transport, Inbound, Outbound, and Inventory Control teams to ensure seamless end-to-end operations.
• Collaboration & CommunicationProvide daily operational updates on pick & pack performance.
• Communicate clearly with management on issues, risks, and recommended solutions.
• A hands-on, motivated leader who thrives on the warehouse floor, inspires frontline teams, and drives operational discipline. You have strong WMS skills, a continuous improvement mindset, and a passion for quality and safety.
• Key Skills & ExperienceStrong expertise in warehouse operations and inventory management.
• Daily, practical proficiency in Manhattan WMS.
• Proven leadership capability in managing frontline shift-based teams.
• High commitment to quality, safety, and process rigor.
• Strong data-driven problem-solving skills, particularly with KPIs such as picks per hour, accuracy, and inventory levels.
• What You'll Need (Required Qualifications)Prior supervisory experience in a fast-paced warehouse or distribution environment, specifically in pick & pack operations.

Experience:

1 year required

Skills:

Negotiation

Job type:

Full-time

• Check quality and quantities for Inbound shipment by comparing actual item with document.
• Analyse, tentative and solve the problem for daily work and monitor unusual situations including record data in WMS system.
• Communicate and coordinate with other internal and external team to solve problem for Inbound shipment.
• Ensure that all receiving materials and services are in line with specifications and requirements.
• Provide important information for supervisor to prepare department report.
• Improve skill and competencies for the team member to meet KPI target.
• To perform any other duties assigned by the supervisor or manager.
• Requirements Bachelor s Degree or Vocational degree in Logistic management, supply chain or any related field.
• At least 1 year of working experience in warehousing (e-commerce is highly preferred).
• New graduate with potential profile is also welcomed.
• Proficient with Microsoft Excel.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Able to work on shift and day-off when required.

Experience:

6 years required

Skills:

Project Management, English

Job type:

Full-time

• Act as the key bridge between Commercial and Warehouse Operations to align business growth plans with operational feasibility.
• Set onboarding guidelines for sellers and SKUs entering the Warehouse and define Value-Added Services (VAS) offerings, pricing, and eligibility criteria.
• Define and continuously refine the ideal seller and SKU profile for each stage of the business; strategize onboarding plan with Commercial team correspondingly.
• Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the Warehouse.
• Strategize inventory placement across warehouses to optimize capacity, costs, and speed.
• Drive projects that enhances Warehouse capabilities to serve all demands and niches.
• Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding strategies.
• Monitor and analyze key metrics such as demand vs supply, SLA performance, inventory health, and seller/buyer experience.
• Visit warehouses regularly to understand operational complexity and gather firsthand insights from ground teams.
• Key KPIs: fulfillment orders, warehouse capacity utilization, warehouse productivity, inventory days of coverage, buyer/seller experience.
• Requirements: 0-6 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy; high-caliber fresh graduates are welcome.
• Strong analytical and problem-solving skills with the ability to interpret information and translate it into action.
• Excellent project management and stakeholder coordination skills across office and ground teams.
• Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
• Willing to visit warehouses and collaborate with ground teams.
• Proficient in English communication, the team is highly international.

Experience:

1 year required

Skills:

Compliance, Contracts, Swift, English

Job type:

Full-time

• Monitor and Evaluate: Continuously monitor the performance of existing manpower agencies against pre-defined, measurable metrics (e.g., fill rate, quality of hire, time-to-fill, attrition rate, compliance).
• Reporting: Generate regular performance reports and scorecards for all agencies, highlighting achievements, trends, and areas of concern.
• Corrective Action: Implement formal corrective action plans and performance improvement initiatives for under-performing agencies. Escalate issues and recommend termina ...
• Relationship Management: Act as the primary point of contact for external manpower agencies, conducting regular performance review meetings to ensure alignment and address operational challenges.
• Labor Planning and Fill Rate Optimization Fill Rate Oversight: Monitor fill rates across the warehouse network in real-time or near-real-time to identify immediate and emerging staffing gaps or surpluses.
• Labor Allocation: Strategically analyze staffing needs and proactively re-allocate manpower (contract and/or internal float pool) between different warehouse locations as required to meet fluctuating demand and maintain operational service levels.
• Collaboration: Work closely and collaboratively with relevant warehouse leads (e.g., Warehouse Managers, Site Supervisors) to understand local operational needs, communicate staffing plans, and coordinate the swift deployment and onboarding of re-allocated or new personnel.
• Forecasting: Assist in short-term labor demand forecasting based on operational data (e.g., volume projections, planned promotions, seasonal peaks) to inform agency requirements.
• Compliance and Process Improvement Compliance: Ensure all manpower agency operations and personnel adhere to company policies, safety regulations, and all relevant labor laws.
• Process Optimization: Identify and recommend improvements to the end-to-end workforce management and agency engagement process to enhance efficiency, quality, and cost control.
• Requirements: 1-5 years of experience in Workforce Management, Operations Management, or Labor Planning, preferably within a large warehouse or logistics network.
• Analytical Skills: Exceptional data analysis skills with proven ability to interpret performance metrics (KPIs) and make data-driven decisions on labor allocation and vendor performance.
• WFM Software Proficiency: Proficiency in Workforce Management (WFM) software/systems and advanced skills in MS Excel for reporting and analysis.
• Communication: Strong interpersonal and communication skills to effectively manage external vendor relationships and influence internal stakeholders (Warehouse Leads, Senior Management).
• Proficient in verbal and written English communication, with the ability to document layout plans and collaborate with international teams if needed.

Job type:

Full-time

• Contribute to the demand management cycle of the integrated business planning (IBP) process for your categories and to strategy and structure discussions.
• Liaise with the commercial and operational teams and develop ways to continuously improve communication between the functions to support the delivery of the business KPIs for their families.
• Manage forecast compilation process, which includes owning the short-term weekly plan and the long-term forecast (three or more months).
• Interact with modelling team to generate statistical forecasting.
• Participate in the integrated business planning process and manage the demand planning tool.
• Perform root-cause analysis for continuous plan improvement for key service issues, forecast error and bias, and share output with appropriate leadership.
• What you will bring.
• Experience in a fast-moving consumer goods or consumer packaged goods environment, preferably in food or other fast moving, dynamic industry where shelf life is a constraint.
• Experience within an IBP/S&OP environment.
• Able to influence cross-functional teams, working on priorities and improving the plan.
• Excellent problem-solving skills, analytical skills - and able to understand and interpret data.
• Strong verbal and written communication skills.
• Team player who can work with many other functions on a daily basis.
• No Relocation support available Business Unit Summary.
• Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
• Job Type.
• Regular Demand Planning Customer Service & Logistics

Experience:

5 years required

Skills:

Compliance, Negotiation, Contracts

Job type:

Full-time

• Communicate with users to consolidate requirements into Master Procurement Plan (MPP, APP, AMPP).
• Review and analyze users requirements in order to provide the best fit sourcing strategy and propose qualified vendors to match with users requirements.
• Perform as a single point of contact for both contractors and users to facilitate the procurement process and ensure its compliance.
• Support users in reviewing PO, invoices, or related documents; and announcing the reference price to ensure compliance with NACC s law.
• Ensure evaluation criteria is reasonable with fairness in dealing the contractors.
• Support and advise users in preparing the procurement proposal to Procurement Committee and contract documents when the proposal is approved.
• Facilitate tender/negotiation process, including to negotiate contracts with contractors to ensure the contracts gives adequate protection to Company legal position and conforms to Company legal requirement.
• Provide support during formulation of the contracting negotiation and clarification of contract terms, give recommendations on contractual exceptions/deviations from contractors, and draft the final contracts.
• Coordinate with Procurement and Contracts Services Team in case of contracts complex deviation.
• Manage contracts and provide initial alleviation or dissolution on procurement contracts dispute before arbitration or court litigation process.
• Ensure contracts is closed out and user complete contractor s performance evaluation under the contracts.
• Keep update on procurement and contracts matters, commercial terms and conditions, and market information in order to protect and optimize Company s interest.
• Job End Results.
• Master Procurement Plan (MPP, APP, AMPP).
• Proposal on best fit sourcing strategy and qualified vendors.
• Single point of contact for both contractors and users to ensure the compliance with company s procurement procedure.
• Support on reference price matters.
• Reasonable and fair evaluation criteria.
• Support and advise on procurement proposal and contract documents.
• Tender/negotiation process facilitation.
• Contracts formulation, clarification of contract terms, recommendations on contractual exceptions/deviations, and final contracts.
• Contracts management, initial alleviation or dissolution on procurement contracts dispute before arbitration or court litigation process.
• Close out report and contractor s performance evaluation.
• Updated procurement and contracts matters, commercial terms and conditions, and market information.
• Professional Knowledge & Experiences.
• Bachelor's degree in Engineering, Commercial, law or related technical fields.
• At least 5 years experience in procurement and contracts or related functions.
• Good knowledge in oil and gas industry, commercial, insurance and legal.
• Good command of written and spoken English with TOEIC score higher than 750.
• Additional Desirable Qualifications.
• Communication and negotiation skill.
• Work Location.
• Bangkok - Resident.

Skills:

Problem Solving, Microsoft Office

Job type:

Full-time

• Support Line Haul Operations team for daily operations (To be the key contact point of all parties both internal and external).
• Reconcile and create daily truck usage report or any other reports.
• Support Line Haul ground operations.
• Recheck and follow all trucks to arrive on-time at each station.
• Coordinate with subcontractor company to inform daily operation issues or calling extra trucks.
• Coordinate with subcontractor company to inform/adjust number of truck needed or truck scheduling.
• Planning daily truck usage to support daily operations.
• Efficiently manage number of trucks needed to cope with daily parcel volume.
• Other tasks related to Line Haul scope.
• Requirements: Based at Shopee Sorting Center Wangnoi (SOCN) at Ayutthaya.
• Able to work 6 days and night time (depends on assigned shift).
• Having a sense of problem solving and root causing finding.
• Excellent in communication, negotiating, and coordinate with internal and external stakeholders.
• Can-do attitude, Ability to work under pressure and in a dynamic fast-paced environment.
• Can dig deeper in root-cause.
• Moderate in Microsoft Office skills.
• Having basic knowledge in transport operation and planning is a plus.

Skills:

Problem Solving

Job type:

Full-time

• Being a team key person to take responsibility for internal product issues and review new features related, solve internal issues, and coordinate with stakeholders.
• Acted as a contact point between the operation excellent team and the day-to-day operation team to drive improvement project and being a project executor.
• Analyze, monitor, and drive improvement projects to ensure all projects run smoothly.
• Analyze gathered information to form an action plan, simplify and break down activities into granular levels before execute.
• Managed operations and collaborated with multiple teams, including internal team, operation excellent, product, and other operational functions, to help the organization achieve its business objective.
• Requirements: Bachelor's degree in Business Administration, Logistic, Supply Chain or related field. (Fresh Graduate is welcome.).
• Availability to work in the office 5 days a week and 1 day from home.
• Proven experience in managing subcontractors to ensure efficient coordination and timely task completion.
• Strong analytical, logical thinking and problem solving skills.
• Ability to coordinate effectively with cross-functional teams.

Skills:

Automation, Excel, Project Management

Job type:

Full-time

• Strategy & Growth: Collect data to help us plan for the future. You ll look at how to increase productivity and lower costs for every item we handle.
• Performance Tracking (KPIs): Help set targets for different warehouses. You will monitor how they are doing and help struggling teams get back on track.
• Warehouse Design & Automation: Help design the "map" of our warehouse (layout) and plan for cool technology like conveyors and sorting machines.
• Cost Management: Work on budgets and find ways to save money, such as planning the right number of staff (manpower) or reducing waste.
• Tech & Innovation: Be the first to test new software features in our Warehouse Management System (WMS) and give feedback on how to make them better.
• Safety & Facilities: Ensure our workplace is safe (HSSE) and help manage the building and maintenance to keep everything running smoothly.
• Who We Are Looking For Fresh Graduates: You have a degree in Engineering (Industrial preferred), Logistics, Supply Chain, Business, or a related field.
• Analytical Mind: You love looking at data and using it to find solutions. You are comfortable with Excel.
• Creative Problem Solver: You always ask "Is there a better way to do this?".
• Good Communicator: You can explain complex ideas simply and work well with different teams.
• Active & Hands-on: You are happy to spend time in the warehouse to see how things work in real life.
• Why Join Us? See the Impact: Watch your ideas turn into real-life changes in the warehouse.
• Huge Learning Curve: Get exposure to everything from financial budgeting to high-tech automation.
• Career Growth: Build a strong foundation in "Lean" operations and project management.

Experience:

5 years required

Skills:

Compliance, Finance, Negotiation, English

Job type:

Full-time

• Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Job Description: Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.
• Monitor all warehouse processes to minimise damage, missing and expire items in the warehouse and do stock adjustment to maximise inventory accuracy.
• Summary damage, missing and expired stock and adjust in WMS on a monthly basis.
• Provide monthly or quarterly cycle count reports to sellers based on their requirement.
• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns.
• Manage cycle count plan and process to comply with cycle count compliance.
• Manage damage and write off stock to comply with finance and auditor standards.
• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.
• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA.
• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success.
• To perform any other duties assigned by Manager.
• Requirements: Bachelor s Degree or higher in Logistic management, supply chain or any related field.
• At least 5 years of working experience for Inventory management (e-commerce is highly preferred).
• Experience in Inventory Cycle Count will be advantage.
• Be able to communicate in English.
• Problem solving skills and Conflict management.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Proficient with Microsoft Excel.
• Able to work on shift and day-off when required.

Experience:

1 year required

Skills:

Negotiation

Job type:

Full-time

• Ensure that performance of temp and full time staff followed WI.
• Monitor and improve productivity of Cycle Count team.
• Communicate and coordinate with other team.
• Improve skill and competencies of the team member to meet KPI target.
• Manage day-to-day cycle count operation in WMS to align with plan.
• Prepare daily, weekly and monthly reports such as damage, aging, expired, inventory on hand, etc.
• Plan, check and process on counting and transferred stock for all inventory location.
• Troubleshoot for discrepancies stock.
• Ensure all stock is in good condition, no expired or aging and damage stock.
• Ensure theoretical stock value and quantity matches with physical count.
• To perform any other duties assigned by Supervisor or Manager.
• Requirements Bachelor s Degree in Logistic management, supply chain or any related field.
• At least 1 year of working experience in warehousing (e-commerce is highly preferred).
• New graduate with potential profile is also welcomed.
• Proficient with Microsoft Excel.
• Ability to work under deadlines and pressure.
• Good interpersonal, communication and negotiation skills.
• Good team player.
• Able to work in shift and day off.

Skills:

Excel, SQL, Power BI

Job type:

Full-time

• Inventory Rebalancing: Execute and optimize stock transfers from Main Hubs to UPC warehouses to ensure high availability across all Thai provinces.
• Network Optimization: Analyze distribution patterns to shorten delivery lead times and minimize total transportation costs (Middle-Mile and Last-Mile).
• Out-of-Stock (OOS) Prevention: Monitor regional stock levels daily to identify and mitigate OOS risks before they impact the customer.
• Data-Driven Replenishment: Use advanced data analytics and AI-driven forecasting tools to predict regional demand and automate replenishment triggers.
• Logistics Efficiency: Collaborate with the transport team to maximize truck load factors for inter-warehouse transfers, reducing the cost-to-serve.
• Performance Tracking: Maintain dashboards to monitor inventory health, placement accuracy, and regional stock turn rates.
• Requirements: Expert level in Excel; experience with SQL, Power BI, or Tableau for data visualization.
• Strong understanding of safety stock calculations, lead-time variability, and "push vs. pull" inventory strategies.
• Familiarity with the geography of Thailand and regional logistics challenges (e.g., transit times to the North vs. the Deep South).
• Ability to leverage technology to solve complex distribution imbalances.

Skills:

Express, Compliance, Data Analysis

Job type:

Full-time

• Act as the strategic owner for FSOCW and LM performance, ensuring all metrics align with organizational growth and service-level agreements.
• Lead high-impact strategic initiatives and projects related to buyer experience; translate complex performance gaps into actionable operational frameworks.
• Maintain rigorous oversight of critical metrics of FSOCW including % Ontime arrival, % Ontime dispatch, FSOCW productivity.
• Maintain rigorous oversight of critical metrics of LM performance including % Ontime delivered, %1st attempt compliance, LM productivity, LM fleet productivity.
• Utilize deep-dive data analysis to proactively identify structural performance issues and pilot innovative solutions for continuous improvement.
• Drive collaboration across SPX operations to ensure seamless project integration, operational compliance, and standardized process improvements.
• Synthesize complex datasets into high-level, data-driven insights and digestible reporting formats for senior leadership and internal stakeholders.
• Leverage advanced analytical tools and performance dashboards to track delivery excellence and maintain quality control across the end-to-end buyer journey.
• Requirements: Bachelor's degree in any field.
• Excellent presentation and problem solving skills.
• Experienced in working with Management.
• Strong analytical, problem-solving skills, and communication skills.
• Entrepreneurial, self-driven, good leadership, and strong verbal communication skills to facilitate cross-function interactions and discussions.
• Advanced working Google workspace and SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with non-relational databases.
• Ready to work in a fast-paced, dynamic environment with tight deadlines and changing priorities.

Experience:

3 years required

Skills:

Data Entry, SAP, Oracle

Job type:

Full-time

• Lead the end-to-end onboarding process for all new warehouse staff, ensuring they are integrated into the culture and safety protocols from day one.
• Conduct hands-on, "on-the-floor" training for core warehouse functions (receiving, picking, packing, and shipping).
• Standardize training modules to ensure every worker, regardless of shift, receives the same high-quality instruction.
• WMS & Technical Mastery Act as the Subject Matter Expert (SME) for the Warehouse Management System (WMS).
• Train staff on handheld scanners, desktop interfaces, and system-driven workflows to minimize data entry errors and inventory discrepancies.
• Troubleshoot common user errors in the WMS and provide "just-in-time" retraining where needed.
• Strategic L&D Planning Collaborate with the corporate L&D Team to align warehouse training with broader organizational goals.
• Identify "skills gaps" within the current team and develop targeted training interventions.
• Maintain a training matrix to track certifications, equipment licenses (e.g., forklift), and refresher course deadlines.
• Performance & Quality Control Monitor the "Time to Productivity" for new hires, ensuring they hit performance benchmarks within the expected timeframe.
• Conduct regular audits of ground operations to ensure staff are following the "Principle Methods" (Standard Operating Procedures).
• Provide feedback to warehouse leads regarding staff performance and areas for improvement.
• Requirements: 3+ years in warehouse operations, with at least 1 year in a dedicated training or supervisory role.
• Advanced knowledge of WMS logic (e.g., SAP, Manhattan, Blue Yonder, or Oracle) is essential.
• Ability to translate complex technical processes into simple, actionable steps for a diverse workforce.
• Strong organizational skills to manage training schedules without disrupting high-volume warehouse output.
• Strong leadership, negotiation, and decision-making skills.

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.