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Experience:

3 years required

Skills:

Network Administration, Network Infrastructure, Project Management, Fast Learner, English

Job type:

Full-time

• Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Managing and maintaining network infrastructure (LAN/WAN, Wi-Fi, Router, Switch) to ensure stable and secure connectivity.
• Handling OS provisioning, including system deployment, configuration, updates, and staging for all user endpoints.
• Installing, modifying, and repairing computer hardware, peripheral devices, and software applications.
• Responding to user queries and technical incidents either in person, via email, or over the phone.
• Investigating, troubleshooting, and swiftly resolving technical issues to meet the defined SLAs (Ticket Resolve).
• Manipulating and optimizing the IT Support queue and ticket distribution to ensure balanced workloads and timely support.
• Following up with users to ensure all reported issues are completely resolved and maintaining high user satisfaction.
• Managing and updating the IT Asset Inventory, including hardware, software licenses, and IT equipment lifecycle tracking.
• Participating in or leading assigned IT projects, infrastructure upgrades, and technology migration initiatives.
• Performing other related IT tasks and ad-hoc duties as assigned by the supervisor (etc.).
• Education: Bachelor's degree in Information Technology, Computer Engineering, Computer Science, or related fields.
• Experience: Minimum of 3 years of experience in IT Support, Application Support, System Support, or Network Administration.
• Good understanding of Network fundamentals (TCP/IP, LAN/WAN, Wi-Fi, Router/Switch configuration).
• Proven experience in OS provisioning, system deployment, staging, and patch management (Windows, macOS, or Linux).
• Strong knowledge of computer hardware, mobile devices, and core corporate software applications.
• Familiarity with Helpdesk Ticketing systems (e.g., Jira, ServiceNow) and IT Asset Management tools.
• Excellent diagnostic, analytical, and problem-solving skills to resolve technical issues under SLA pressure.
• Fast learner with the ability to quickly adapt to new technologies and manage assigned IT projects.
• Excellent communication and interpersonal skills with a strong service-mind attitude.
• Good command of English (both written and spoken) for technical communication.
• Prior experience or knowledge in the Retail Business is highly advantageous.

Experience:

2 years required

Skills:

English

Job type:

Full-time

• Provide technical support for residential energy storage products, including energy storage batteries, inverters, and integrated systems, to ensure reliable product operation.
• Diagnose and resolve technical issues arising during product installation, operation, repair, and maintenance.
• Maintain effective communication with customers worldwide to understand their needs, collect feedback, and address after-sales complaints and service concerns.
• Assist local after-sales teams in analyzing product quality issues, developing solutions, and tracking problem resolution.
• Deliver technical training and guidance to customers, installers, and business partners on product operation, installation, troubleshooting, repair, and maintenance.
• Collect and analyze product feedback from different markets and provide recommendations for product development and product strategy improvement.
• Coordinate spare parts shipments with regional warehouses and manage the repair process for damaged spare parts.
• Collaborate with relevant technical and service teams to resolve recurring product issues and improve after-sales service quality.
• Support local teams in understanding product requirements, technical specifications, and applicable regulatory and certification requirements.
• Maintain awareness of local residential energy storage regulations, certification requirements, sales channels, and installer networks in assigned markets.
• Perform other related duties as assigned.
• What You'll Need.
• At least 2 years of relevant work experience in residential energy storage or small-scale commercial and industrial energy storage.
• A degree or educational background in Solar Energy, Electrical Engineering, Power Electronics, or a related field is preferred.
• Solid electrical technical knowledge and familiarity with residential hybrid inverters, Power Conversion Systems (PCS), energy storage batteries, and integrated energy storage systems.
• Ability to independently troubleshoot and resolve product failures.
• Knowledge of residential energy storage regulations and certification requirements in the assigned market.
• Understanding of local sales channels, installer networks, and key customer groups.
• Ability to communicate technical information effectively and support product promotion among installers and business partners.
• Good command of English and the local language of the assigned market to facilitate effective communication.
• Strong technical problem-solving, customer service, communication, and coordination skills.
• Willingness to travel within the assigned region and undertake occasional international business trips as required.
• What We Offer.
• Competitive salary based on experience.
• KPI and performance-based bonus.
• Transportation / shuttle bus support.
• Housing and meal benefits.
• Group insurance and Social Security.
• Chinese language allowance, subject to eligibility.
• Training and career development opportunities.
• Opportunity to work with energy storage technology in an international business environment.
• Join BYD THAILAND as an RES-Technical Support Engineer and contribute to reliable energy storage solutions through technical expertise, effective troubleshooting, and excellent customer support.

Skills:

Cloud Computing, Amazon AWS, Web Services, Linux, UNIX

Job type:

Full-time

• คุณจะได้ทำอะไร - คุณจะรับผิดชอบการจัดการและดูแลระบบปฏิบัติการ บริหารเซิร์ฟเวอร์ จัดการเครือข่าย สร้างแดชบอร์ดแสดงกราฟ และปรับปรุงระบบต่างๆ คุณจะต้องเข้าใจสถาปัตยกรรมระบบที่ได้รับมอบหมาย เพื่อวางแผนและแก้ไขปัญหาได้อย่างมืออาชีพ ทั้งแบบแมนนวลและอัตโนมัติ นอกจากนี้ คุณจะพัฒนาสคริปต์หรือโปรแกรมเพื่อลดความซ้ำซ้อนของกระบวนการทำงาน.
• ทำไมงานนี้ถึงสำคัญ - เรามุ่งมั่นปฏิบัติตามข้อตกลงระดับการให้บริการ (Service Level Agreement - SLA) เพื่อสร้างความมั่นใจให้ลูกค้าในด้านความเสถียรและความสามารถของระบบที่เราดูแล โดยระบบของเราให้บริการต่อเนื่องตลอด 24 ชั่วโมงโดยไม่หยุดชะงัก.
• อะไรเป็นความท้าทาย - การจัดการและดูแลระบบเป็นงานที่หลากหลายและท้าทาย สะท้อนถึงการเปลี่ยนแปลงอย่างรวดเร็วของเทคโนโลยีคลาวด์ ในบทบาทนี้ คุณจะได้ศึกษาและประยุกต์ใช้ความรู้เพื่อแก้ปัญหาทั้งด้านเทคนิคและธุรกิจ คุณจะเป็นส่วนสำคัญในการพัฒนาและปรับปรุงกระบวนการทำงานให้มีประสิทธิภาพ ผ่านการจัดทำ SLA แผนภาพ ขั้นตอนการทำงาน เครื่องมือเฉพาะทาง และเอกสารอ้างอิง รวมถึงการวางแผนและคาดการณ์เหตุการณ์ในอนาคต.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไปในสาขาคอมพิวเตอร์หรือสาขาที่เกี่ยวข้อง.
• มีความรู้และความเข้าใจด้านเทคโนโลยีสารสนเทศและการสื่อสารอย่างลึกซึ้ง.
• สื่อสารภาษาอังกฤษได้ดีในการทำงาน.
• มีความสนใจและ/หรือประสบการณ์ด้าน Amazon Web Services.
• มีประสบการณ์ในการดูแลและจัดการระบบและเครือข่าย.
• มีความรู้และประสบการณ์เฉพาะทางด้านระบบ เครือข่าย หรือความปลอดภัยข้อมูล.
• มีความเชี่ยวชาญด้านเครื่องมือและโปรแกรมของ Linux/Unix.
• มีประสบการณ์ดูแลระบบแบบ 24x7 และจัดการปัญหาผ่านระบบ Ticket.
• มีประสบการณ์ใช้เครื่องมือดูแลระบบเฉพาะด้าน Server หรือ Application.
• สามารถวิเคราะห์ปัญหาและจัดการ Operations สำหรับระบบขนาดใหญ่.
• มุ่งมั่นในการเรียนรู้และพัฒนาตนเองอย่างต่อเนื่อง.
• มีความอดทนและมุ่งมั่นในการแก้ไขปัญหา.
• ทำงานร่วมกับทีมได้ดีและสนับสนุนเพื่อนร่วมงาน.
• พร้อมรับและปรับตัวต่อการเปลี่ยนแปลงด้านเทคโนโลยีและนวัตกรรม.
• เพิ่มเติม.
• โปรดคลิกที่ ลิงก์นี้ เพื่อศึกษารายละเอียดเกี่ยวกับการทำงานกับเรา [link removed].
• OverviewOur Operations & Support team is dedicated to managing mission-critical systems for customer operations through modern, efficient technologies. We employ diverse tools and methods to ensure our clients' systems operate smoothly. Within the team, you'll gain hands-on experience handling issues related to Amazon Web Services and other vendors, ensuring we deliver optimal solutions to our clients. This leads to an exceptional cloud experience.
• DailiTech seeks individuals who are passionate about problem-solving, work professionally with clients, and possess extensive technical knowledge. This includes expertise in Linux and Windows operating systems, system administration, networking, programming, security, and readiness to collaborate with application development teams to deploy systems to Production.
• More details.
• You'll manage operating systems, servers, and networks, create data visualization dashboards, and implement system upgrades.
• You must understand the architecture of assigned systems to plan and execute solutions professionally, both manually and through automation.
• Additionally, you'll develop scripts and programs to streamline processes.
• Why this job is important - We are committed to meeting Service Level Agreements (SLAs) to ensure our customers trust in the stability and capability of our managed systems. This is demonstrated through our continuous 24/7 system operation without interruption.
• What the challenge is - System management is a diverse and challenging field that reflects the rapid evolution of cloud technology. In this role, you'll apply your expertise to address both technical and business challenges. You'll be instrumental in developing efficient operational processes, demonstrated through SLAs, diagrams, workflows, specialized tools, and documentation. You'll play a key role in planning and preparing for future scenarios.
• Bachelor's degree or higher in Computer Science or related field.
• In-depth knowledge and understanding of information technology and communications.
• Strong English communication skills for workplace interaction.
• Interest and/or experience in Amazon Web Services.
• Additional qualifications considered.
• Proven experience in system and network management.
• Specialized knowledge in systems, networks, or data security.
• Expertise in Linux/Unix tools and software.
• Track record of 24x7 system management with ticket-based issue resolution.
• Experience with server or application-specific management tools.
• Capability to analyze and manage operations for large-scale systems.
• Personal qualifications.
• Committed to continuous learning and self-development.
• Patient and determined in problem-solving.
• Strong team player who supports colleagues.
• Adaptable to technological changes and innovation.
• Additional information.
• Please click on this link to learn more about working with us. [link removed].

Experience:

7 years required

Skills:

SQL

Job type:

Full-time

• Summarize common and unique business requirement as well as business and data workflow by working with asset teams and x-functional teams. Provide recommendations to team per domestic asset point of view.
• Drive asset synergy thru data foundation where applicable e.g. streamlined data inputs/output, centralized database, seamless data-business integration, etc.
• Work with business teams to develop data quality management roadmap/framework and data quality assurance process.
• Work with IT corporate to communicate changes and/or develop adoption plan to stakeholders to ensure data driven organization sustainability.
• Work with business and data analyst to QA/QC data model, making sure business logics are covered possible scenarios of data sets.
• Provide business inputs to IT corporates to improve data/digital related e.g. data/digital governance, data/digital work processes, data/digital portfolio management, etc.
• Coordinate with business users and IT to provide timely support to business users, troubleshooting/investigating data issues as needed basis at maintenance phase.
• Professional Knowledge & Experiences.
• Background in Engineering or related degree.
• 7+ years experience in E&P business (Petroleum development, Production Operations, Drilling and Completion, etc.).
• Good understanding of data management, data/product architecture, data pipeline, data workflow, and relevant data/digital related to collaborate issues and recommendations with IT corporate, 3rd party vendor, and business users.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Good communication skill and be resilience to manage changes.
• SQL coding and data visualization development are a plus.
• Excellent written and verbal communication skills both in English and Thai.

Skills:

Problem Solving

Job type:

Full-time

• ให้การสนับสนุนการใช้งานคอมพิวเตอร์และอุปกรณ์ต่าง ๆ ในแต่ละวันตามคำขอของผู้ใช้งาน.
• ดูแลและบำรุงรักษาข้อมูลสินทรัพย์ (Asset Inventory).
• ซ่อมแซมหรือเปลี่ยนฮาร์ดแวร์ที่ชำรุด และประสานงานกับผู้จำหน่าย (หากจำเป็น).
• ตรวจสอบและดูแลให้มั่นใจว่าการดำเนินงานเป็นไปตามข้อกำหนดการตรวจสอบ (Audit) และข้อบังคับต่าง ๆ.
• อัปเดตคู่มือทางเทคนิคที่เกี่ยวข้องกับการปฏิบัติงาน ขั้นตอน และแผนผังเครือข่าย.
• สนับสนุนและแก้ไขปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครื่องพิมพ์สำหรับคอมพิวเตอร์ตั้งโต๊ะ (PC) และโน้ตบุ๊ก.
• สนับสนุนการทำงานของผู้ใช้งานระยะไกล (Remote Users) ทั้งการใช้งาน RDP/VDI และ VPN.
• ให้การสนับสนุนการใช้งาน Google Meet, Zoom และ Workplace.
• ติดตั้งและอัปเกรดซอฟต์แวร์/ระบบปฏิบัติการที่จำเป็นตามมาตรฐานของ Learn Corporation.
• จัดการบัญชีผู้ใช้งาน Active Directory สำหรับพนักงานทุกคน รวมถึงการสร้าง/ลบ บัญชี การดูแลบัญชี การตั้งค่า Distribution List/Mailbox/SMTP และการสร้าง/จัดการกลุ่มและสิทธิ์การเข้าถึง.
• ประกอบ/กำหนดค่า และติดตั้งซอฟต์แวร์สำหรับ PC/โน้ตบุ๊ก.
• สนับสนุนการใช้งานผลิตภัณฑ์ของ Google, Windows 10/11, MacOS, และ Ubuntu.
• ติดตั้งและให้การสนับสนุนแอปพลิเคชันเดสก์ท็อปต่างๆ ทั้งของ Microsoft และแอปพลิเคชันเฉพาะทาง.
• ดำเนินการ Rollout และ Patching ระบบปฏิบัติการเมื่อจำเป็น.
• ดำเนินการย้ายสำนักงาน/โต๊ะทำงาน รวมถึงการย้ายอุปกรณ์ IT ทั้งหมดตามการย้ายที่ตั้งของผู้ใช้งาน/ทีม.
• สามารถเดินทางไปปฏิบัติงานสนับสนุน ณ สาขาในกรุงเทพฯ ปริมณฑล และต่างจังหวัดได้.
• What You'll Bring.
• สำเร็จการศึกษาระดับปริญญาตรี สาขาวิทยาการคอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการติดตั้งและดูแลระบบโครงสร้างพื้นฐานด้าน IT รวมถึงการซ่อมคอมพิวเตอร์ 0-2 ปี.
• มีทักษะความสัมพันธ์ระหว่างบุคคลที่ดี และสามารถสื่อสารกับพนักงานได้ทุกระดับ.
• มีความตระหนักรู้ด้านวัฒนธรรมที่หลากหลาย และสามารถทำงานร่วมกับผู้คนจากวัฒนธรรมที่แตกต่างกันได้.
• มีทัศนคติที่มุ่งมั่นในการพัฒนาตนเอง และมีความคิดริเริ่มเชิงรุกในการคาดการณ์และแก้ไขปัญหา.
• มีทักษะการอ่านภาษาอังกฤษในระดับพอใช้.
• หมายเหตุ: กระบวนการคัดเลือกครั้งนี้ ทางบริษัทฯ มีการนำระบบ AI มาช่วยวิเคราะห์ข้อมูลในบางขั้นตอน โดยมีฝ่ายทรัพยากรบุคคลเป็นผู้ควบคุมการดำเนินงาน กำกับดูแลทุกขั้นตอน และเป็นผู้ตัดสินใจในขั้นตอนสุดท้าย เพื่อให้การพิจารณาเป็นไปอย่างแม่นยำ และครอบคลุมทุกมิติ โดยข้อมูลของผู้สมัครทุกท่านจะไม่ถูกใช้เพื่อการเทรนด์โมเดล AI และจะถูกเข้าถึงเฉพาะภายในทีมทรัพยากรบุคคล และผู้จัดการหรือหัวหน้างานของต้นสังกัดที่รับสมัครเท่านั้น.
• บริษัทถือว่าท่านได้รับทราบข้อมูลในส่วนนี้แล้ว หากท่านได้ยื่นสมัครงานในตำแหน่งงานนี้ผ่านระบบ.

Experience:

5 years required

Skills:

Software Development, Software Testing, English

Job type:

Full-time

• Working hour from 9.00 am. to 6.00 pm. Monday through Friday.
• Schedule Standby Support on Weekday from 6.00 pm. to 10.30 pm. Monday through Friday, including.
• National and Fujitsus public holidays.
• Schedule Standby Support on Weekend (including National and Fujitsus public holidays) from 8:00 am -10:30 pm.
• Remote support by telephone, E-mail or Onsite support when the customer has incident case.
• Schedule Standby Support will be assigned to each Application Support Staff every month.
• (Around 140 hrs. or less per month depend on working day and public holiday of each month.).
• Benefits: SSO, Health Insurance, Health check up, Bonus 1 month (เมื่ออยู่ครบระยะสัญญา 1 ปี).
• Support.
• Maintenance and support the current systems.
• Receive calls from 1st line support/customer and investigate problems until they are forwarded to the team/partner that can be solved and report results.
• Available support 24x7 in case have incident incase got urgent incident.
• Coordinate with Project team to manage service / database / network / operation for make the best solution to customer.
• Weekly update incident report to supervisor.
• System Implementation.
• Deploy and monitor changes process for production environment.
• Install OS & Software & Peripheral.
• Set up system parameters.
• Enter set up data.
• Prepare user manual.
• Trouble Shooting.
• Project Management and Testing.
• Defining small project objectives, project scope, roles & responsibilities.
• Work directly with project managers to help implement project goals.
• Function Test, System Test / Conduct system testing, collect actual testing results.
• Help Project Managers setting up and deploying testing environments.
• Training.
• Define scope of training.
• Plan training schedule, prepare training document and facilities.
• Conduct Training, evaluate and prepare reports for training result.
• Provide technical information or training to customer and/or junior staff.
• Male or Female, 23-30 years of age.
• Bachelor degree in Computer Engineer, Computer Science or any related fields.
• Minimum 2 to 5 years experience in Hardware PC, POS Support, Windows platforms configuration.
• Ability to multitask and prioritize workload.
• Ability to perform job under time constraint/pressure.
• Ability to work frequently in night time/holiday.
• Ability to do plant maintenance period in long holiday.
• Ability to work in dynamic environment and manage to meet the SLA (Service Level Agreement).
• Experience with retail businesses including Service Desk tool is an advantage.
• Having knowledge in Software development and Software Testing would be advantaged.
• Experience /knowledge with Database / SQL is preferred.
• Good command of English.
• PM K.Nalinee.

Skills:

Enthusiastic, Fast Learner, English

Job type:

Full-time

• Create POS menu item and simulate test.
• Perform problem solving activity on in-house software and package software for users.
• Cooperate with End User Support, Service Desk or other IT teams to ensure that the incident has been fixed within commitment.
• Create service manual and knowledge based.
• Prepare the plan and rollout to update software deployment to all clients.
• Maintain, monitor, configure of software to ensure that they have the high quality, polished, and scalable.
• Comply all IT regulations & policies.
• Create and update for proper documentation such as SOP, WI, monthly report, inventory report.
• Work as the backup team in case of End User Support resources shortage or need support for special projects.
• Support other IT tasks as assigned by supervisor/IT manager.
• Address: Charoennakorn Rd. Thonburi.
• Male, 23-30 years of age.
• Bachelor degree in MIS, Computer Sciences or any related fields.
• At least 1-2 years' experience in Application Support, IT Service & Support or any related fields.
• Able to communicate in English.
• Enthusiastic, hardworking, fast learner, initiator and able to work efficiently under pressure.

Experience:

1 year required

Skills:

Electronics, Good Communication Skills

Job type:

Full-time

• Network Performance Monitoring and Issue Analysis.
• o Analyze issues occurring in the network system.
• o Develop methods and strategies to improve service quality.
• o Plan and identify potential problems in advance to prevent future issues.
• 2nd Tier Support for Issue Resolution.
• o Provide support when the First Tier team (e.g., NMC, NOP, L1) cannot resolve issues.
• o Perform troubleshooting and resolution for Fixed Broadband Network-related problems.
• Developing Solutions and Optimizing Work Processes.
• o Propose appropriate and effective solutions to technical problems.
• o Improve work processes to reduce redundancy and enhance issue management efficiency.
• Coordination with Teams and Vendors.
• o Communicate and collaborate with internal and external teams.
• o Work with service providers or equipment manufacturers (Vendors) to expedite issue resolution.
• 24/7 Standby Support.
• o Be prepared to provide emergency support around the clock.
• o Assist and support the team during assigned periods of standby duty.
• Bachelor degree in Engineering: Telecommunications, Electronics, Power Electric, or related fields.
• At least 1-2 years of experience in network monitoring and support.
• Good communication skills and good teamworks.

Skills:

System Administration, Problem Solving, Cloud Computing

Job type:

Full-time

• ให้การสนับสนุนและแก้ไขปัญหาด้านเทคนิคผ่านโทรศัพท์ อีเมล แชท และระบบ Ticket.
• วิเคราะห์และแก้ไขปัญหาเบื้องต้น เพื่อให้ระบบและบริการสามารถใช้งานได้อย่างต่อเนื่อง.
• แนะนำผู้ใช้งานในการแก้ไขปัญหา และประสานงานส่งต่อเคสที่มีความซับซ้อนไปยังทีมที่เกี่ยวข้อง.
• บันทึกปัญหา วิธีการแก้ไข และจัดทำฐานความรู้ (Knowledge Base).
• ประสานงานกับ Microsoft เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างมีประสิทธิภาพ.
• Project Coordination.
• ประสานงานกับลูกค้าและทีมงานเพื่อกำหนดขอบเขตและเป้าหมายของโครงการ.
• ติดตามความคืบหน้า รายงานสถานะ ความเสี่ยง และปัญหาที่เกิดขึ้น.
• จัดประชุมติดตามงานและอัปเดตสถานะให้ผู้เกี่ยวข้องอย่างสม่ำเสมอ.
• Licensing Operations.
• ดูแลและบริหารจัดการ Microsoft License ของลูกค้า.
• ติดตามการต่ออายุ สิทธิการใช้งาน และวันหมดอายุของ License.
• ตรวจสอบความถูกต้องของข้อมูล License และแก้ไขปัญหาที่เกี่ยวข้อง.
• ให้คำแนะนำและสนับสนุนลูกค้าในเรื่อง Microsoft Licensing.
• มีประสบการณ์ด้าน Technical Support, IT Support หรือ System Administration.
• มีความรู้พื้นฐานด้าน Microsoft 365, Azure หรือ Microsoft Cloud Solutions.
• มีทักษะการวิเคราะห์และแก้ไขปัญหาทางเทคนิค.
• มีทักษะการสื่อสารและการประสานงานที่ดี.
• สามารถจัดการงานหลายด้านพร้อมกันได้.
• มีใจรักงานบริการและพร้อมเรียนรู้เทคโนโลยีใหม่อยู่เสมอ.
• ทักษะที่พิจารณาเป็นพิเศษ.
• Microsoft 365.
• Exchange Online.
• SharePoint Online.
• Microsoft Teams.
• Azure Fundamentals.
• Microsoft Licensing.
• Ticketing System.
• PowerShell.
• ITIL Foundation.
• คุณลักษณะที่มองหา.
• Customer Service Mindset.
• Problem Solving Skills.
• Communication & Coordination Skills.
• Ownership & Accountability.
• Continuous Learning Mindset.

Experience:

5 years required

Skills:

Project Management

Job type:

Full-time

• Engineering Excellence & Management Systems.
• Develop, maintain, and continuously improve the Engineering Management System (EMS), standards, procedures, guidelines, templates, and recommended practices.
• Drive standardization and governance to ensure consistency, effectiveness, and compliance across engineering disciplines and projects.
• Assess EMS maturity, effectiveness, and adoption, identifying opportunities to enhance efficiency and user experience.
• Ensure alignment with relevant international standards, industry practices, and regulatory requirements, including IOGP, ISO/TC67, and corporate governance requirements.
• Provide subject matter expertise and guidance on engineering standards and management systems.
• Capital Project Management Excellence.
• Develop and maintain project management frameworks, methodologies, tools, and governance processes supporting capital project delivery.
• Promote consistency and best practices in project planning, cost estimation, risk management, schedule management, quality assurance, and performance monitoring.
• Advise project teams on project governance requirements, assurance processes, and project management standards.
• Monitor project management performance indicators and identify opportunities to strengthen project execution effectiveness.
• Facilitate benchmarking and adoption of industry-leading project management practices.
• Continuous Improvement & Value Delivery (Primary.
• Lead and facilitate cross-functional improvement initiatives to enhance engineering and project performance.
• Apply Lean, Six Sigma, data-driven analysis, and structured problem-solving methodologies to address business challenges and improve operational effectiveness.
• Identify opportunities for process optimization, simplification, automation, and digital enablement.
• Drive measurable business outcomes such as cycle-time reduction, quality improvement, productivity enhancement, cost optimization, and risk reduction.
• Embed improvement outcomes into standards, workflows, procedures, tools, and management systems to ensure sustainability of benefits.
• Capability Building & Change Enablement (Primary.
• Develop and deliver capability-building programs related to engineering excellence, capital project management, continuous improvement, and management systems.
• Coach and facilitate project teams, process owners, and improvement practitioners in applying structured improvement methodologies and best practices.
• Foster a culture of continuous improvement, knowledge sharing, innovation, and learning across the organization.
• Capture, manage, and disseminate lessons learned, best practices, and institutional knowledge.
• Strategy & Performance Management (Primary.
• Support the development and execution of Function Group strategy, objectives, roadmaps, and budgets.
• Translate strategic priorities into actionable improvement and capability development plans.
• Align engineering excellence, project excellence, and continuous improvement initiatives with Function Group priorities and business objectives.
• Monitor progress and prepare insights, reports, and recommendations for management decision-making and governance reviews.
• Professional Knowledge & Experience.
• Bachelor's degree or higher in Engineering or related disciplines.
• Minimum 5 years of relevant experience in engineering, project management, technical governance, management systems, operational excellence, or business improvement.
• Knowledge of Engineering Management Systems (EMS), engineering standards, capital project management, risk and quality management, and project lifecycle governance.
• Demonstrated ability to drive business/work process improvement initiatives, develop standards and frameworks, and facilitate cross-functional collaboration.
• Strong analytical, problem-solving, facilitation, coaching, communication, stakeholder management, and change leadership skills.
• Experience in oil and gas, energy, petrochemical, or other technically intensive industries is preferred.
• Professional certifications in Lean Six Sigma, Project Management, Operational Excellence, or equivalent disciplines are preferred.
• Work Location.
• Bangkok.

Skills:

Linux, Good Communication Skills

Job type:

Full-time

• Monitor and respond to network security alerts (firewalls, IDS/IPS, endpoint protection, SIEM).
• Support configuration and maintenance of security devices (VPNs, firewalls, anti-virus).
• Assist with vulnerability scans, patching, and security audits.
• Help document and improve security processes and incident reports.
• Software Management.
• Support installation, configuration, and patch management for enterprise applications.
• Assist in maintaining software license compliance and inventory records.
• Collaborate with vendors and internal teams for updates and troubleshooting.
• Client & Regional IT Support.
• Provide Tier 1 IT support to end users, escalating complex issues when necessary.
• Assist with troubleshooting network, system, and application issues across multiple countries.
• Ensure timely support coverage for regional offices in VN.
• Contribute to the creation and improvement of SOPs, SLAs, and IT support documentation.
• Bachelor's degree (or diploma/certificate) in Computer Science, IT, Cybersecurity, or related field.
• Basic knowledge of networking protocols (TCP/IP, DNS, VPN, HTTP/S) and IT security fundamentals.
• Familiarity with Windows/Linux systems and software deployment.
• Strong problem-solving skills with attention to detail.
• Good communication skills for supporting regional stakeholders.
• Ability to work collaboratively in a distributed team environment.
• Preferred Skills (Nice to Have).
• Certifications: CompTIA Security+, CCNA, ITIL Foundation, or equivalent.
• Hands-on experience from internships/projects in IT security or client support.
• Basic scripting (PowerShell, Python, or Bash) for automation tasks.
• Experience with software asset management tools or endpoint management platforms.
• What We Offer.
• Training and mentorship in cybersecurity and enterprise IT support.
• Regional exposure across Southeast Asia and Australia.
• Opportunities for career growth within a dynamic IT environment.

Experience:

3 years required

Skills:

Appsflyer, Fast Learner, Multitasking, Korean, English

Job type:

Full-time

• Take end-to-end ownership of customer technical issues, including initial troubleshooting, root cause identification, resolution, and communication -.
• Work with the Customer's App development team to troubleshoot any SDK implementation issues.
• Collaborate closely with CSM, Product, Engineering, Partners teams, and others to troubleshoot technical issues.
• Enrich our client Knowledge Base with relevant technical information.
• Create and lead support improvement processes across the company.
• Korean native speaker, advanced proficiency in English, both written and spoken.
• Passion for Superior Client Experience, people person, adaptive to multi cultural environments.
• 3+ years of experience in technical customer support and superior communication skills for complicated issues.
• Logical thinking. Action-oriented with strong organizational, analytical and problem-solving skills.
• Highly adaptable, fast learner, inquisitive.
• Multitasking with clear understanding of priority, and ability to work independently.
• Web / mobile marketing and digital advertising experience.
• Ability to integrate, test, and troubleshoot mobile SDKs.
• Background in web/ Mobile development or QA.
• Experienced in LLM and AI Agent.
• Being referred by an AppsFlyer team member.
• As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.
• As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In." Oren Kaniel, CEO.

Experience:

2 years required

Skills:

Mechanical Engineering, Electrical Engineering, Industrial Engineering, Automation, English

Job type:

Full-time

• Conduct technical product evaluations, competitive benchmarking, and market analysis.
• Identify product performance gaps, market opportunities, and improvement recommendations.
• Provide technical support and product consultation to Sales teams and channel partners.
• Coordinate with Engineering and Product Management teams on product specifications, features, and technical issues.
• Support New Product Introduction (NPI) activities, including technical readiness and product launches.
• Develop and maintain product selection, benchmarking, and technical support tools.
• Prepare and review technical documentation, including catalogs, manuals, application guides, and product presentations.
• Deliver technical training and product knowledge sessions for employees, distributors, and channel partners.
• Support technical seminars, exhibitions, product demonstrations, and industry events.
• Ensure technical product information remains accurate, updated, and aligned with market requirements.
• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or related fields.
• 2-5 years of experience in Technical Support, Product Engineering, Application Engineering, Technical Sales Support, Product Management Support, or related functions.
• Strong understanding of engineering products, technical specifications, and product documentation.
• Ability to analyze product performance, compare competitive products, and identify technical advantages.
• Good communication, presentation, and stakeholder management skills.
• Good command of English, both written and spoken.
• Preferred.
• Experience with industrial, electrical, automation, HVAC, building technologies, or engineering-related products.
• Experience conducting product benchmarking and competitor analysis.
• Experience delivering technical training or product knowledge programs.
• Familiarity with technical product selection or engineering calculation tools.
• Customer-facing experience supporting Sales teams in technical discussions and solution recommendations.
• We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
• Enjoy your best years with our retirement savings plan.
• Have peace of mind and body with our health insurance.
• Drive forward your career through professional development opportunities.
• Achieve your personal goals with our Employee Assistance Programme.
• Our commitment to you.
• Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
• Join us and make a difference.
• Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this link to read the Job Applicant's Privacy Notice.

Skills:

Automation

Job type:

Full-time

• Lead business process mapping, value stream analysis, and process re-engineering initiatives.
• Develop, maintain, and standardize work processes, procedures, and governance frameworks across functions.
• Facilitate cross-asset alignment to ensure consistency in operational practices and process execution.
• Promote continuous improvement methodologies, including Lean, Six Sigma, and Operational Excellence principles.
• Support the design and implementation of digital solutions, automation tools, and workflow optimization technologies.
• Ensure business processes are digitization-ready and aligned with digital transformation roadmap.
• Act as a change agent to drive adoption of new digital and AI-enabled ways of working.
• Facilitate workshops, process reviews, and stakeholder alignment sessions.
• Develop communication materials, process documentation, and training content to support work process improvement across GoT assets.

Skills:

ERP, Problem Solving

Job type:

Full-time

• Provide support of off-the shelf software packages (Tier 2 and Tier 3).
• Perform installation of Tier 3 and certain Tier 4 information systems and conduct user training.
• Perform installation and support of specialized systems (e.g. special warehouse systems).
• Monitor company's software updates and new software releases and recommend migration to these versions if necessary.
• Follow release of new software which can potentially interest the company, and recommend their purchase.
• Update validation status of CFR 21 Part 11 applicable to information systems.
• Study project-specific IT equipment provided by company's clients, conduct required user training and provide further equipment support.
• Conduct regular technical audits in the company's departments, to check compliance with PSI standards regarding usage of specialized equipment and Tier 3-4.
• University or College degree, Computer Science/IT specialty.
• Full working proficiency in English (written and spoken).
• Solid technical background.
• Experience supporting business applications, software platforms, or enterprise systems.
• Prior experience in systems analysis is a plus.
• Experience with Jira Service desk and Confluence or similar products is a plus.
• Experience in systems development and systems validation is a plus.
• Experience with creating SQL queries.
• Background in testing (preparing test cases and execution of test scripts) is a plus.
• Excellent communication and collaboration skills.
• Strong analytical skills.
• Ability and desire to work in a service-oriented and customer-focused environment.
• Stable, privately-owned company, organically growing since 1995.
• Intensive induction program, technical and industry-related trainings for an optimal start and continuous development.
• Diverse projects that include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more.
• Friendly and supportive atmosphere in a committed team.
• International environment, with colleagues around the world.
• Opportunities to quickly see the results of your work.

Experience:

2 years required

Skills:

Mechanical Engineering, Project Management, AutoCAD, English

Job type:

Full-time

• Technical Consultation.
• Conduct technical assessments of customer requirements.
• Provide expert advice on power, thermal and monitoring solutions.
• Create technical specifications, statement of compliance to requirement and solution proposals.
• Analyze customer applications and recommend suitable products.
• Customer Support.
• Responding to technical inquiries from customers and sales teams.
• Conduct product demonstrations and presentations.
• Provide technical training to customers and internal teams.
• Support proof-of-concept implementations.
• Sales Support.
• Work closely with sales teams to develop technical solutions.
• Attend customer meetings, marketing events, product presentation and demonstrations.
• Prepare technical documentation including solution proposal and presentations.
• Help develop winning proposals and cost estimates.
• Product Expertise.
• Maintain in-depth knowledge of power thermal products.
• Stay updated on industry trends and competitive products.
• Provide feedback for product development.
• Document technical specifications and use cases.
• Project Management.
• Coordinate with various departments for customer solutions.
• Ensure technical deliverables meet customer expectations.
• Bachelor Mechanical Engineering degree.
• Proficient in MS Office, Excel, Word, AutoCAD.
• Strong understanding of power systems and thermal management.
• Excellent communication and presentation skills.
• Problem-solving abilities.
• Project management experience.
• Customer-focused mindset.
• 2-3 Years Experiences.
• Diligent, honest, patient, highly disciplined, and with an unlimited commitment to providing support.
• Proficient in Thai and English communication skills.
• Capable of working independently with minimal supervision, self-driven, and able to work under pressure.
• Self-motivated, proactive, and detail-oriented.
• Committed to service excellence and goal-oriented.
• Strong interpersonal skills.
• Capable of working under pressure and being self-driven.
• Applicable knowledge of electrical and mechanical systems.
• Familiarity with data center facility and critical power systems.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication skills and ability to interact with clients and internal teams.
• Ability to work independently and manage multiple tasks efficiently.
• Knowledge of data center standards and procedures related to electrical and mechanical system.
• Knowledge of data center standards and procedures related to electrical and mechanical system.
• TIME TRAVEL REQUIRED.
• 20% - 50%.
• The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
• OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
• OUR STRATEGIC PRIORITIES.
• Customer Focus.
• Operational Excellence.
• High-Performance Culture.
• Innovation.
• Financial Strength.
• OUR BEHAVIORS.
• Own It.
• Think Big and Execute.
• Act With Urgency.
• Own It.
• Drive Continuous Improvement.
• Promote Transparent and Open Communication.
• Learn and Seek Out Development.
• Foster a Customer-First Mindset.
• Lead by Example.
• At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
• Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers.

Experience:

3 years required

Skills:

Automation

Job type:

Full-time

• Provide Technical Support to the Sales Team - including Joint Sales Calls.
• As part of the Sales Process, identify business development opportunities.
• Provide Training to the Sales Team and Customers.
• Respond to customer inquiries and assist in analyzing, troubleshooting and resolving product problem.
• Actively update, maintain product and application knowledge.
• Bachelor Degree in Engineering (Electrical, Instrument and Control).
• 3-5 years of proven experience in electrical technical background or related field.
• Excellent active listening skills and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Fluent English.
• Have an experience and knowledge in LV.
• Have a good Attitude.
• We are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Sonepar Thailand thanks all applicants, only those individuals selected for an interview will be contacted.
• Website: www.soneparthailand.com.

Skills:

Electrical Engineering

Job type:

Full-time

• Feedback and Suggestions: Collect feedback information on product use in different markets and provide valuable suggestions for the company's new product R&D and product strategy planning.
• Spare Parts Management: Coordinate with warehouses across regions to ship spare parts and manage the repair of damaged spare parts.
• Job.
• Industry Experience: Have more than 2 years of relevant work experience in the residential energy storage or small-scale commercial and industrial energy storage industry.
• Professional Background: Majors in solar energy storage, electrical engineering, power electronics, or related fields are preferred.
• Technical Knowledge: Be familiar with mainstream home hybrid drives, PCS, batteries, and integrated systems in the market, and have solid electrical technical knowledge. Possess the ability to independently solve product failures.
• Regulatory Awareness: Be familiar with local residential energy storage-related regulations and certification requirements applicable to the assigned market region.
• Market Insight: Understand the local sales networks, installer ecosystem, and key customer profiles in the assigned region, with the ability to effectively promote products at the installer level.
• Language & Communication: Proficiency in both English and the local language(s) of the assigned market is preferred to facilitate effective cross-regional communication.
• Willingness to Travel: Be willing to travel within the assigned region as required by the job and accept occasional international business trips to other regions as needed.

Skills:

Leadership Skill

Job type:

Full-time

• Will Be: Technical Support and Issue Resolution Probe, replicate, diagnose, and troubleshoot technical issues involving NI software, hardware, platforms, systems, automated test equipment, and distributed I/O applications.
• Provide responsive technical support through digital channels, from the NI office, and at customer locations.
• Guide customers through product start-up, application troubleshooting, system recovery, and solution maintenance.
• Act as the technical point of escalation for complex product, platform, and system issues while maintaining ownership of the customer interaction.
• Collaborate with R&D, Manufacturing, Services Engineering, Logistics, Calibration providers, and other internal teams to identify root causes, workarounds, and sustainable resolutions.
• Field Service and On-Site Support Perform proactive, preventive, and corrective maintenance at customer facilities.
• Provide first-responder support for customers covered by service or managed service agreements.
• Troubleshoot NI test equipment and customer test stations supporting large-scale deployments and production environments.
• Provide start-up and deployment assistance to help customers successfully implement and operate NI solutions.
• Maintain regular and consistent on-site presence when required, with travel of up to 75% based on customer and business needs.
• Customer and Escalation Management Own and drive customer issues and large-system escalations to timely resolution in line with applicable service-level commitments.
• Proactively engage customer engineering and line-management teams to arrange work, identify risks, support production, and communicate progress.
• Provide clear status, issue, root-cause, workaround, and resolution updates to customers and internal management.
• Anticipate customer technical needs and gaps, then work with customer and NI management to strengthen product, system, and application expertise.
• Build trusted technical relationships that support customer success, loyalty, and long-term partnership.
• Knowledge, Training, and Continuous Improvement Capture, maintain, and improve technical knowledge using Knowledge-Centered Service (KCS) practices to enable consistent support and self-service resolution.
• Leverage prior cases and technical experience to improve the efficiency and effectiveness of digital and web-based support content.
• Deliver customer education, coaching, and custom training relevant to the customer's application and support environment.
• Continuously develop in-depth competency in NI offerings, customer applications, system-level troubleshooting, and test and measurement practices.
• Share knowledge with peers and help strengthen team proficiency across NI products, platforms, systems, and support practices.
• Customer Advocacy and Cross-Functional Collaboration Identify product quality, feature, usability, design, manufacturing, and support-readiness gaps and provide actionable feedback to relevant teams.
• Advocate for system and platform enhancements based on customer experience and field observations.
• Provide customer insight to Sales and Services while maintaining an objective focus on technical outcomes and customer success.
• Work effectively across Services, Sales, R&D, Manufacturing, Logistics, and Calibration organizations throughout APAC.
• You build strong customer and cross-functional relationships to achieve shared goals. You effectively analyze technical challenges, diagnose root causes, and develop practical solutions. You communicate clearly and proactively with customers and internal stakeholders, providing timely updates and managing expectations. You demonstrate strong ownership, accountability, and persistence, driving issues through resolution while maintaining a focus on customer success and continuous improvement. For This Role, You Will Need: Experience troubleshooting technical issues involving hardware, software, platforms, systems, or automated test equipment. Ability to diagnose problems, identify root causes, and implement sustainable solutions. Strong customer-facing communication and relationship-building skills. Ability to work effectively with cross-functional teams including R&D, Manufacturing, Services Engineering, Logistics, and Sales. Willingness and ability to travel up to 75% based on customer and business needs. Commitment to delivering high-quality technical support while meeting service-level commitments and customer satisfaction expectations.
• Preferred.
• That Set You Apart: Experience supporting NI products, platforms, systems, or automated test equipment.
• Knowledge of test and measurement applications, distributed I/O systems, and production test environments.
• Experience providing field service, preventive maintenance, or managed services support.
• Familiarity with Knowledge-Centered Service (KCS) practices and technical knowledge management.
• Experience delivering customer training, technical coaching, or application support.
• Understanding of large-scale deployments and production environments.
• Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow.
• We foster an environment that encourages innovation, collaboration, and diverse perspectives - because we know that great ideas come from great teams.
• Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.
• Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.
• We believe diverse teams, working together are key to driving growth and delivering business results.
• We recognize the importance of employee wellbeing.
• We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more.
• Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Experience:

3 years required

Skills:

Spring Boot, Kubernetes, Docker, Java, English

Job type:

Full-time

• Bangkok, Thailand.
• Full-time.
• Salary: unknown currency 500,000-800,000.
• Workplace: on_site.
• Department: Engineering.
• Youtap Limited is a global fintech and software company delivering digital banking, payments, digital wallet, and merchant commerce solutions for financial institutions, businesses, and consumers. Our work sits at the intersection of technology and commerce, helping clients deliver reliable, connected digital experiences across critical financial services.
• As a Technical Support Engineer, you will play an important role in maintaining the performance and reliability of platforms that support loyalty, payments, wallets, and merchant services. This role is well suited to someone who enjoys solving technical problems, working across client environments, and partnering closely with internal teams to keep complex systems running smoothly.
• Provide technical support for Youtap's loyalty, payment, wallet, and merchant platforms.
• Troubleshoot software, API, and integration issues across client environments.
• Monitor incidents, resolve escalations, and maintain service-level response targets.
• Document support procedures, root causes, and resolution steps for recurring issues.
• Collaborate with engineering and product teams to investigate complex technical problems.
• 3+ years of technical support experience.
• Experience supporting fintech, payments, wallet, or merchant commerce platforms.
• Strong troubleshooting experience across software issues, APIs, and third-party integrations.
• Experience with incident management, handling support escalations, and working in SLA-driven support environments.
• Experience documenting technical issues, root causes, and resolution procedures clearly.
• Hands-on experience with Java and Spring Boot, along with familiarity with Docker and Kubernetes.
• Proven ability to collaborate effectively with engineering and product teams and to work directly with external customers.
• Fluency in English and Thai.
• Eligibility to work in Thailand.
• Experience working with CI/CD practices is a plus.
• Benefits will be discussed with the successful candidate.
• Apply.
• Apply at Youtap Limited](https://apply.workable.com/youtapcareers/j/66E2FD0302/apply).