RESPONSIBILITIES:

 Perform incident and problem analysis and provide application support for all clients

•  Create POS menu item and simulate test.

•  Perform problem solving activity on in-house software and package software for users

•  Cooperate with End User Support, Service Desk or other IT teams to ensure that the incident has been fixed within commitment.

•  Create service manual and knowledge based

•  Prepare the plan and rollout to update software deployment to all clients

•  Maintain, monitor, configure of software to ensure that they have the high quality, polished, and scalable.

•  Comply all IT regulations & policies

•  Create and update for proper documentation such as SOP, WI, monthly report, inventory report

•  Work as the backup team in case of End User Support resources shortage or need support for special projects

•  Support other IT tasks as assigned by supervisor/IT manager

WORK LOCATION:

 Address: Charoennakorn Rd. Thonburi

QUALIFICATIONS:

 Male, 23-30 years of age

 Bachelor degree in MIS, Computer Sciences or any related fields

 At least 1-2 years' experience in Application Support, IT Service & Support or any related fields

 Able to communicate in English

 Enthusiastic, hardworking, fast learner, initiator and able to work efficiently under pressure.