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Skills:

English

Job type:

Full-time

• Manage the call center team in providing the information for customer or by phone calls.
• Manage the incoming issues and coordinate with internal parties for providing responses and problem-solving including following the issues.
• Be responsible for ad-hoc issue in the call center team.
• Provide the operation improvement for best customer satisfaction..
• Graduated from Bachelor Degree in related fields.
• Good at communication in Thai and English.
• Experience in handling ad-hoc issues and problems solving.
• Experience in offline, online businesses and/or retail background would be advantages.
• Obsess proactive, service-minded and good attitude characters.

Job type:

Full-time

• สร้าง และหาโอกาสในการสร้างรายได้ให้กับหน่วยงานจากงานบริการต่างๆของหน่วยงาน เช่น สำนักงานออฟฟิศที่เปิดให้เช่า, ห้องประชุมตามอาคารต่างๆ,ตลอดจน Facility ต่างๆของหน่วยงานให้เกิดรายได้.
• อธิบาย ให้ข้อมูลต่างๆ ของ Facility ที่ลูกค้าสนใจเช่น การบริการต่างๆ อัตราค่าบริการ เป็นต้น.
• จัดทำใบเสนอราคา, จัดส่งข้อมูลของลูกค้าให้กับหน่วยงานที่เกี่ยวข้อง, ออกใบแจ้งหนี้ให้ลูกค้าเพื่อเรียกเก็บเงิน.
• ตรวจสอบความเรียบร้อยทุกส่วนก่อนถึงวันจัดงาน และหลังงานเสร็จสิ้น ประสานงานกับทุกฝ่ายเรื่องความเรียบร้อยของพื้นที่ และการบริการ เช่น ฝ่าย catering, coordinator เป็นต้น.
• ดูแลรักษาฐานลูกค้าเก่า และขยายฐานลูกค้าใหม่.
• จัดทำสถิติการขายสรุปเป็น รายเดือน รายไตรมาส รายปี เสนอผู้บังคับบัญชา.
• ดูแลการตั้งแต่ต้นด้านการขายงาน จัดเตรียมงาน ความพร้อมของพื้นที่ ตลอดจนงานเอกสาร และสอบถามความพึงพอใจของลูกค้า.
• ปริญญาตรี บริหารธุรกิจ หรือที่เกี่ยวข้อง
• มีประสบการณ์การทำงานด้านการงานขายพื้นที่สำนักงานให้เช่า, การจัดการศูนย์ประชุม มาก่อนอย่างน้อย 3 ปี
• มีความสามารถในการโน้มน้าวใจ
• มีความสามารถในการสื่อสารทั้งภาษาไทย และภาษาอังกฤษที่สามารถรองรับลูกค้าต่างประเทศได้
• มีความสามารถในการวิเคราะห์ข้อมูล และเสนอสถิติการขาย
• ความสามารถด้านใช้คอมพิวเตอร์ระดับพื้นฐาน: Microsoft Office (Word / PowerPoint / Excel).
• สอบถามข้อมูลเพิ่มเติม.
• คุณอภิชญา [email protected].

Experience:

5 years required

Skills:

Project Management, Quality Assurance, Assurance

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience with Quality Control and Quality Assurance, or Commissioning Programs.
• Experience with operational metrics reporting (e.g., availability, reliability, time to market, productivity, safety, security, quality, cost management, performance, energy-use, water-use and predictability).
• Preferred qualifications:Master's degree in Civil, Electrical, Mechanical or Industrial Engineering, Architecture, Organizational Design, Construction Management, or a related field.
• Experience in the construction of hyperscale data centers.
• Experience working in cross-discipline teams: structural, civil, IT/Telecom, security, mechanical, architectural.
• Knowledge of data center structural, electrical, mechanical, and controls equipment.
• Understanding of electrical and mechanical systems in a data center environment.
• Ability to travel domestically and internationally as needed.
• A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.Our goal is to build a Google that looks like the world around us and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we aim to ensure everyone feels included throughout the company.
• As a Program Manager, you will work directly with our portfolio of project management consultants, general contractors, electrical/mechanical trades organizations, key integrators and manufacturers, quality and commissioning agents to ensure the successful implementation of the construction quality program, and reduce costs of poor quality in our construction projects.
• The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
• ResponsibilitiesSource quality and commissioning agents and onboard project stakeholders. Engage in pre-qualification evaluations of potential vendors or contractors.
• Set/communicate quality standards/expectations.
• Monitor and oversee the implementation of all construction quality and commissioning processes by our project management consultants, general contractors, electrical/mechanical trades, quality, and commissioning agents.
• Act as the subject matter expert for the Construction Quality Program. Working and collaborating on regional or global initiatives to improve the Construction Quality Program.
• Report the quality and commissioning status for the full life cycle of the construction project. Identify risks to a project and developing mitigation strategies with the project team.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Skills:

Data Analysis, Industrial Engineering, Finance

Job type:

Full-time

• Insight Generation & Strategic Recommendations: Utilize deep knowledge of market trends, financial data, and process standards to generate actionable insights. Develop analysis models and provide strategic recommendations that drive business decisions and improvements in operations efficiency.
• Business Analysis & Reporting: Collaborate with senior management to analyze internal and external data sources. Develop comprehensive reports and presentations that support key initiatives and guide the business in trial projects and rollouts.
• Model Development & Data Integrity: Develop and maintain robust analytical models that support business analysis. Ensure data integrity and create best-practice reports based on thorough data analysis and visualization.
• Stakeholder Collaboration & Facilitation: Lead and facilitate collaboration across the business, ensuring alignment and engagement among stakeholders. Work closely with process and budget owners to achieve business objectives and implement strategic recommendations.
• Project Tracking & Risk Mitigation: Regularly monitor and update project progress, ensuring milestones are met. Develop and execute mitigation plans for any critical issues, ensuring the successful delivery of projects.
• Consultation & End-User Support: Provide initial consultation and tailored solutions to stakeholders based on business analysis. Occasionally develop dashboards and train end users to ensure effective use of insights and tools.
• 2-5 years+ working experience in Data Analytics, Process Improvement.
• Master's Degree in Industrial Engineering, Supply Chain, Finance, IT or related field.
• Knowledge of basic statistical techniques for hypothesis testing or prediction (Correlation, Regression, etc.).
• Skilled in process improvement, project management, and data analysis.
• Ability to use data and metrics to test theories, back up assumptions, develop business cases, complete root cause analysis and measure success.
• Ability to work independently and under pressure with business-partnering mindset.
• Good presentation, communication and influencing skills.
• Able to work 2 sites' office ( Head office - Phattanakarn, and Central office - Nawamin office).
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Data Analysis, Finance, SQL, English

Job type:

Full-time

• Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
• Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
• Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
• ML Model creation: Create data analytic model including both deterministic and machine learning model.
• AI vendors coordination: Collaborate with external AI suppliers to align project objectives with technological capabilities.
• Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
• Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication and understanding of project requirements.
• Data analytics and AI Strategy Design: Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
• Decision-making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
• Master's degree in Finance, Business, Engineering, or a related field.
• Strong business acumen, with a deep understanding of retail and wholesale business.
• 3+ years of proven experience as a data analytic role (Retail or E-Commerce business is preferable).
• Hands-on Experience in SQL, data cloud platform (e.g., Databricks, Snowflake, GCP, or AWS), and high proficiency in Excel.
• Good Knowledge of Statistics.
• Experience in Python (Pandas, Numpy, SparkSQL), Data Visualisation (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Fluent in Thai and English.
• Having a good attitude toward teamwork and willing to work hard.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

5 years required

Job type:

Full-time

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of experience in operations, data center, or facility operations experience.
• 2 years of experience in critical facilities management, including facility, technical, and team management.
• Preferred qualifications:Master's degree in a related Engineering field.
• Experience collaborating with other business units to meet company goals and standards.
• Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a data center environment.
• Ability to develop and grow team members, through coaching, mentoring, and training.
• Ability to set, prioritize, and achieve business objectives.
• At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
• As a Data Center Facilities Manager, you will be responsible for leading a team in 24/7 Data Center operations. You will be responsible for working towards Service-level agreements (SLAs) with internal teams on uptime, efficiencies and cost. You will grow the campus team to meet the needs of the business, and leverage technical talent across the campus and identify key hiring needs for regional data centers.In this role, you will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs in emergency situations or abnormal conditions, you will manage data center performance issues and outages to minimize the recovery time from failures.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesPlan and execute campus operational budgets, expense forecasting and manage established budgets.
• Be responsible for meeting service level agreements (SLAs) with internal teams on uptime, efficiencies and cost.
• Lead efforts to integrate Google-wide strategy and execution with internal and external business partners.
• Empower your team through hiring, talent development, and career support. Integrate Google-wide strategy with internal and external partners, ensuring aligned goals.
• Implement and drive the safety culture at the site. Lead by example, deliver results, develop people, and build community.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Job type:

Full-time

• สรรหาและคัดเลือกผู้เช่า ด้วยความเป็นธรรม.
• เจรจาต่อรองผู้เช่าให้เป็นตามเงื่อนไขของบริษัทฯ.
• บริหารพื้นที่เช่าโดยเพิ่มจำนวนร้านค้าระยะสั้น.
• วางแผนงานและวิเคราะห์ข้อมูลยอดขายร้านค้าเช่าเพื่อเพิ่มรายได้.
• ตรวจสอบและจัดทำเอกสารที่เกี่ยวข้องกับร้านค้าเช่า.
• การสร้างสัญญา,ต่อสัญญาและยกเลิกสัญญา CL, Food Court, Take Away, BB.
• จัดทำเอกสารอื่นๆที่เกี่ยวข้องกับร้านค้าเช่าและบัญชี เช่น เอกสารการคืนเงินประกันผู้เช่า เป็นต้น.
• ควบคุมและตรวจสอบมาตราฐานร้านค้าเช่าตามที่บริษัทฯกำหนด.
• ตรวจพื้นที่( Floor walk) ตามมาตราฐานทีบริษัทฯกำหนด.
• เดิน Safety ร่วมกับหน่วยงานอื่นเพื่อตรวจสอบความปลอดภัยของบริษัท.
• รับเรื่องและประสานงานแก้ไขปัญหาต่างๆให้กับร้านค้า.
• ควบคุมและตรวจสอบหนี้ค้างชำระจากร้านค้าเช่า(ปฎิบัติตามProcess การติดตามหนี้บริษัทฯ).
• วิเคราะห์และประเมินสถานการณ์ร้านค้าเช่า.
• วางแผนและช่วยหาทางแก้ไขผู้เช่าที่มีผลการดำเนินงานที่ต่ำกว่าเป้าหมายให้สามารถดำเนินธุรกิจต่อไปได้.
• สำรวจคู่แข่งเพื่อเพิ่มความหลากหลายภายในสาขา.
• ควบคุมดูแลยอดขาย ศูนย์อาหาร & เครื่องดื่ม(Big Cup) และร้านค้าเช่าเพื่อช่วย ผลักดันยอดขาย.
• วิเคระห์ยอดขายในศูนย์อาหาร.
• ควบคุมและตรวจสอบคุณภาพอาหาร.
• ควบคุมและตรวจสอบ การสั่งซื้อวัตถุดิบของบาร์น้ำ ต้องเพียงพอต่อลูกค้าที่เข้ามาใช้บริการในแต่ละวัน.
• ตรวจสอบรายได้ร้านค้าเช่าที่เป็นGPเพื่อช่วยผลักดันยอดขาย เช่น KFC,Play Land เป็นต้น.
• ประสานงานในการจัดกิจกรรมส่งเสริมการขายและกิจกรรมอื่นๆกับหน่วยงานที่เกี่ยวข้องทั้งภายในและภายนอกบริษัทฯ.
• ส่งเสริมและจัดกิจกรรมภายในสาขาเพื่อส่งเสริมยอดขายร้านค้าเช่าและ F&B.
• ประสานงานในการจัดกิจกรรมกับหน่วยงานภายนอกหรือชุมชน เช่น งานOTOP เป็นต้น.

Skills:

English

Job type:

Full-time

• Cold call / outreach to potential clients regarding the real estate.
• Follow up with other potential clients. (Acceptance rate).
• Make appointments with potential clients for viewing property.
• Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
• Develop and implement strategies for proactive client engagement and relationship building.
• Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
• Collect and analyze client feedback to identify trends and areas for improvement.
• Maintain accurate records of client interactions, feedback, and engagement activities.
• Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
• At least Bachelor s degree in any fields.
• Excellent interpersonal, communication and organizing skills.
• Very good written and spoken English and Thai, Chinese is a big plus.
• High attention to detail, well organized, with a sense of urgency and a drive to get things done.
• Previous work experience in real estate, in hospitality, or in sales is advantageous.
• Available and flexible to work in an assigned shift.
• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• International work environment.
• Accident and health insurance on top of standard social security.
• Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
• What s great about this opportunity?.
• Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
• Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
• Reinvent property rentals for millions of people across SEA with us!.

Job type:

Full-time

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.