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Skills:

English

Job type:

Full-time

• Bachelor s degree or equivalent experience in a call centre or business-related field (e.g., management, sales, tourism).
• Minimum of 2 years Training Experience in a BPO setting.
• Working experience with a premium account with either B2C or B2B is preferred.
• Knowledge on connected cars applications or any car-related process or CRM is an advantage.
• Knowledge on instructional design is an advantage.
• Usage of MS Office.
• Typing speed: 30 wpm.
• Language level- English (C2 to C1 Level).
• Responsibilities:Facilitate a new hire class during pre-process and process training.
• Facilitate necessary or required annual upskilling or refreshers with existing resources.
• Create and facilitate knowledge tests with existing Specialists and Support group in Operations.
• Complete all training requirements based on the program s specifications.
• Coach new hire Specialists on their overall training and nesting performance.
• Conduct mock scenarios on all channels available.
• Govern the nesting process and complete deliverables on time.
• Assess new hire performance during Nesting and mitigate with appropriate actions when necessary.
• Conduct a Training Needs Analysis after 30 to 60 days of out-of-gate performance.
• Work with the Training Manager or Training Supervisor on needed adjustment in the Training Curriculum.
• Assist in creating and developing training materials when necessary.
• Follow all steps of BEST T&D.

Experience:

No experience required

Skills:

Thai, English

Job type:

Full-time

• รักการออกกำลังกาย มีบุคลิกภาพดี และมีรูปร่างที่เหมาะสมกับอาชีพเทรนเนอร์.
• มีใจรักงานบริการ มนุษยสัมพันธ์ดี และมีทักษะในการสื่อสารที่เข้าใจง่าย.
• มีความรับผิดชอบสูง ตรงต่อเวลา และพร้อมเรียนรู้เทคนิคการสอนใหม่ๆ.
• มีความรู้ด้านสรีรวิทยา กายวิภาคศาสตร์ หรือวิทยาศาสตร์การกีฬา.
• หากมีใบเซอร์ (Certificate) จากสถาบันที่รับรอง หรือมีประสบการณ์สอนจะพิจารณาเป็นพิเศษ..
• ข้อมูลเกี่ยวกับผลตอบแทน (Remuneration & Benefits).
• รายได้รวม: เงินเดือนประจำ + ค่าคอมมิชชั่นการขาย + ค่าชั่วโมงสอน (Incentive).
• โบนัส: โบนัสประจำปีตามผลประกอบการ.
• สวัสดิการพิเศษ: สิทธิ์ออกกำลังกายฟรีทุกสาขา และส่วนลดสินค้าในเครือ.
• วันหยุด: วันหยุดประจำปีและวันหยุดพักผ่อนตามนโยบายบริษัท..
• วัฒนธรรมองค์กร (Work Culture) เราเน้นการทำงานเป็นทีมแบบ "Professional Family" ที่พร้อมส่งต่อความรู้ระหว่างกัน เราสนับสนุนให้เทรนเนอร์พัฒนาทักษะตนเองอยู่เสมอ เพื่อก้าวไปสู่การเป็น Senior Trainer หรือหัวหน้าทีมเทรนเนอร์ในอนาคต.

Experience:

No experience required

Skills:

Sales, Market Research, Customer Relationship Management (CRM), Thai, English

Job type:

Full-time

• Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
• Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
• Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
• Keep abreast about industry trends, market demands, and emerging people development practices.
• Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
• What experience do I need?.
• 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
• Fresh Graduate Welcome.
• What competencies should I have?.
• Strong prospecting skills.
• Exemplary phone manner.
• Consultative sales ability.
• Comfort in selling over the phone to consumers (B2C).
• Exceptional interpersonal and communication skills.
• Ability to network - connections to business communities.
• What are the must haves ?.
• Are fluent in business level of Thai and English.
• Value teamwork and collaboration.
• Potential and/or Interest to become trainer.
• University or College Degree in any relate field.
• What benefits would I receive?.
• Dale Carnegie s extensive training opportunities for personal and professional development.
• Highly global, professional, top quality and fun working environment.
• Breakthroughs for personal and career development.
• What is the compensation plan?.
• Salary structure with bonus program.
• Overrides on individual and team success and year-end bonus package.
• World-class benefits and welfare for all Gens.
• Trainer professional package when become a certified trainer.
• Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
• Dale Carnegie Thailand.
• 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.

Skills:

Good Communication Skills, Microsoft Office, English

Job type:

Full-time

• Coordinate training needs by gathering input from managers and evaluating skill gaps.
• Support the planning and implementation of training plans and programs.
• Coordinate with trainers, internal subject matter experts, and external providers on training activities.
• Assist in organizing the annual training plan and scheduling training sessions.
• Prepare, update, and distribute training materials and learning resources.
• Track training attendance, feedback, and evaluation results, and support the preparation of effectiveness reports linked to KPIs.
• Liaise with internal stakeholders to ensure training programs meet business and operational needs.
• Maintain accurate and up-to-date training records, curriculum databases, and documentation.
• Coordinate train-the-trainer sessions for internal trainers and subject matter experts.
• Manage training logistics, including in-house training facilities, equipment, and room setup.
• The experience we're looking for.
• Experience coordinating training events in a corporate environment.
• Experience supporting the full training cycle, from identifying training needs to evaluating and reporting results.
• Experience working with learning management systems (LMS) and training tools.
• Experience using both traditional and modern training methods.
• The skills for success.
• Good understanding of basic instructional design and training programs.
• Strong organizational skills with the ability to manage multiple tasks.
• Good communication skills in both Thai and English.
• Proficient in Microsoft Office.
• Ability to work well with different teams and stakeholders.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Legal, ISO 14001, Problem Solving, English

Job type:

Full-time

• Mainly respond for Occupational Health, and Environmental in the HSE management system in order to comply with Syngenta HSE requirements/standards and local HSE legislation.
• Strive to achieve HSE objectives/KPI as well as align with Site Operational Excellence.
• Sustain HSE culture with dynamic HSE activities in the site.
• Regulatory compliance as staying up to date with Safety and Occupational Health regulation and Industry Standard. Ensure all activities and HSE procedure comply with the latest regulation and guidelines.
• Collaborative and conduct risk assessments and follow-up mitigation plan are implemented.
• Deliver safety training to employees using certified trainers with HSE backgrounds and experience, as legally required.
• Conduct Internal audit for Syngenta HSE MS, ISO14001& 45001, and Process Safety Management (PSM) including connect with external certified body to conduct audit ISO and PSM.
• Implement digital platform for HSE as part of eHSE as align with Global and Regional plan including site initiative for HSE activities e.g. Online internal audit, Visualize dashboard for Health promotion program, Tier 2 meeting, PPE & Pharmaceuticals stock.
• Create Safety culture program/campaign to encourage employee awareness and behavioral safety.
• Monitor, inspect and audit implementation of HSE MS element in part of process safety, Occupational Safety, and health.
• Implement MoC process and check integrity of risk assessment for MoC, including checking MoC KPI and documents.
• Collaborate with area owner for conduct investigation, Root cause analysis and actions for improvement of incidents.
• Update HSE actions in HSE Master Action Tracker and follow up to close as timeline include actions in eHSE system.
• Approach the Department of Industrial Works (DIW) to submit the risk assessment report and control measure implementation plan, ensuring approval is obtained.
• Submit all relevant documents to the Industrial Estate Authority of Thailand (IEAT) to obtain the necessary operational permits and licenses including PSM information, audit report, close action in IEAT online system.
• Approach Department of Labour Protection and Welfare for submit documents about chemicals handling, Health surveillance, Industrial Hygine performance, Emergency response plan and drill, site HSE performance result, training result and record.
• Organize a meeting with Praksa Subdistrict Municipality, community leaders, and neighboring companies near Syngenta Bangpoo site for dialogue and collaboration. Collaborate with community to implement CSR Project as annually.
• Support all assignments from HSE manager.
• Knowledge, experience & capabilities.
• At least Bachelor s degree in Occupational health and safety, public health or safety engineer.
• Good command for written and spoken in English.
• An understanding of cultural / national differences as they affect HSE requirements, communications and business practices.
• 10 Years experience in HSE operations with strong HSE background.
• Good problem solving and analysis skill.
• Leadership.
• Influencing people.
• Display self confidence.
• Motivate and inspire.

Experience:

2 years required

Skills:

SAP, Excel, English

Job type:

Full-time

• Stock Operations & Accuracy.
• Manage daily stock movements: receiving, transfers, shipments, returns, and destocking.
• Maintain 100% stock accuracy between system data and physical inventory.
• Process and reintegrate returned or defective products appropriately.
• Monitor and reconcile negative or missing stock issues.
• Perform cycle counts, stock takes, and investigations into discrepancies.
• Ensure stockrooms are organized, compliant, and secure, following health, safety, and company standards.
• Prepare and maintain accurate stock operation reports for management.
• Regularly review and adjust storage setups to adapt to business changes or seasonal demand.
• Maintain clear and efficient signage, labelling, and inventory zoning..
• Communication & Coordination.
• Act as the main contact point for all stock-related issues at store level.
• Collaborate closely with sales team, merchandising, logistics, and head office teams on stock availability, replenishment, and transfers.
• Support the sales team by ensuring timely product replenishment and preparing requested items efficiently.
• Participate in store events and product launches through stock preparation and coordination..
• Reporting & Systems Management.
• Maintain accurate records using inventory management software (e.g., SAP, Cegid).
• Conduct and report on inventory audits, movements, and discrepancies.
• Support price tag accuracy, display changes, and product tracking.
• Produce daily, weekly, or monthly stock reports for management review..
• Training & Continuous Improvement.
• Serve as key user and trainer for stock-related systems and processes.
• Train new team members on procedures, updates, and tools..
• 2-5 years in stock, inventory, or warehouse management (preferably in retail or luxury sector).
• Strong organizational skills and attention to detail.
• Good command of English.
• Proficiency in MS Office and stock management systems (Excel, Cegid, SAP, etc.).
• Effective communicator and collaborative team player.
• Ability to work independently and under pressure.
• Attributes: Reliable, proactive, and adaptable with a strong sense of responsibility and service orientation.

Skills:

Industry trends, Microsoft Office

Job type:

Full-time

• Conduct comprehensive training needs analyses across all departments.
• Develop and implement innovative learning strategies and programs that align with our organizational goals.
• Collaborate with department heads to create tailored training plans and learning activities.
• Support and develop departmental trainers, providing ongoing coaching and guidance.
• Maintain an up-to-date training calendar to maximize learning resources and opportunities.
• Introduce and manage cutting-edge learning solutions, including e-learning and blended learning approaches.
• Foster a culture of continuous improvement and employee engagement.
• Ensure global brand and culture initiatives are seamlessly integrated into the hotel's operations.
• Administer and leverage core learning resources, such as our Learning Management System.
• Certify hotel trainers and facilitators to deliver various programs effectively.
• Stay abreast of industry trends and best practices in learning and development.
• Adapt training programs to suit the unique needs of a hotel environment.
• Qualifications Bachelor's degree in Human Resources, Education, Business Administration or a related field.
• Proven experience in a similar learning and development role, preferably in the hospitality industry.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Proficiency in Microsoft Office suite and familiarity with Learning Management Systems (LMS).
• Excellent communication and presentation skills with the ability to engage diverse audiences.
• Ability to work collaboratively in a team environment.
• Customer-focused mindset with a passion for employee development.
• Innovative thinker with the ability to introduce creative learning solutions.
• Detail-oriented with a keen eye for quality and consistency.
• Additional Information Competitive Salary and Benefits.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!.

Skills:

Compliance, English

Job type:

Full-time

• Proficiency in Thai and English (spoken and written).
• Previous experience in customer service, preferably with coaching, SME, or team support responsibilities.
• Strong communication, mentoring, and problem-solving skills.
• Ability to handle escalations and complex issues with professionalism.
• Flexible and adaptable to a fast-paced environment.
• Willingness to work onsite.
• Open to rotational shifts, weekends, and public holidays as required.
• Responsibilities: Serve as the Subject Matter Expert (SME) for Thai-speaking customer service operations.
• Provide coaching, mentoring, and support to customer service representatives to improve performance and service quality.
• Assist in training sessions, calibrations, and knowledge-sharing activities.
• Monitor and evaluate agents interactions (calls, chats, emails) to ensure accuracy and compliance with company standards.
• Support the operations team in driving performance metrics and achieving client targets.
• Act as the go-to person for escalations, complex queries, and product/process clarifications.
• Collaborate with Team Leaders, Trainers, and Quality Analysts to enhance team performance.
• Provide feedback and reports to management on areas of improvement and best practices.