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Experience:

3 years required

Skills:

Risk Management, English, Thai

Job type:

Full-time

• Define and maintain IT Infrastructure policies across the Group that address the needs of the Group in line with relevant industry standards.
• Drive and deliver change to the Group's IT Infrastructure systems, processes, and procedures by continuously analyzing and reviewing new IT Infrastructure technologies and practices based on industry best practice.
• Report to senior management on IT Infrastructure matters/incidents.
• Assist with leadership and oversight of effective information and IT Infrastructure risk management.
• Assist on development and delivery of measures and metrics to support the assessment, reporting and ongoing improvement of the IT Infrastructure strategy.
• Work closely with internal stakeholders and business units to manage changes in technology and policy that could impact productivity.
• Assist IT asset management team to ensure assets full lifetime cycle value is achieved.
• Responsible for maintaining the Groups global network, across multiple sites/time zones of IT services to meet the functional objectives of the business.
• Assist with management of on-premise and cloud services, delivery services such as Directory Services, Network, Email, Website/Application back-end, Backups and Internet Connectivity.
• Enforcing Group IT Policy and standards, conduct audits, identify trends, determine system improvements, implement change.
• Deputize for the Group IT Operations Manager.
• At least 3 years managing others in an IT environment, supporting internal servers, networks, and 3rd party cloud services.
• Excellent Microsoft Exchange, Active Directory, MS Office 365, and FortiGate knowledge.
• Demonstrate a track record of successfully leading, developing, and motivating a team.
• Good commercial acumen to ensure the development of solutions meets stakeholders needs.
• Native Thai with good English communication skills.
• RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

Experience:

3 years required

Skills:

Network Infrastructure, Microsoft Azure, Windows Server, Procurement, Sharepoint, VMware, SQL, SAS, English

Job type:

Full-time

• Infrastructure Management (Primary Focus).
• Oversee, manage, and monitor all aspects of the company's IT infrastructure including servers, network systems, cloud services, storage, and security solutions.
• Ensure system performance, availability, scalability, and security across all infrastructure components.
• Perform daily system operations: health checks, performance monitoring, backup verification, and user account management.
• Plan and execute installation, configuration, migration, upgrades, and ongoing maintenance of infrastructure hardware and software.
• Provide backup and onsite support for infrastructure operations when required.
• Conduct root cause analysis on recurring incidents and recommend long-term improvements.
• Technical Support & Troubleshooting.
• Troubleshoot infrastructure and system issues with timely, effective, and permanent resolutions.
• Classify, assess, and prioritize incidents and change requests based on business impact.
• Collaborate with internal teams and external vendors to test and deploy fixes, patches, and updates.
• Formulate clear action plans to resolve issues within defined SLAs.
• Application Support (Secondary Focus).
• Provide L1-L2 application support by coordinating with business users and application vendors.
• Analyze, investigate, and maintain business applications using SQL or other technical tools.
• Support deployment and configuration of application updates, enhancements, and integrations.
• Maintain documentation including Functional Specs, Technical Specs, and User Guides.
• Process Improvement & Documentation.
• Continuously improve operational processes to enhance service quality, reliability, and efficiency.
• Prepare and maintain technical documentation, SOPs, configuration guides, and user manuals.
• Report critical issues, recurring incidents, and risk areas to management with recommended actions.
• Additional Responsibilities.
• Provide IT support for company events, new store openings, and other business activities.
• Manage vendor relationships, coordinate procurement, and review quotations for IT equipment and services.
• Perform other IT operations and infrastructure duties as assigned by Head of IT.
• Diploma or Bachelor's degree in IT, Computer Engineering, Computer Science, or related field.
• Minimum 3 years of hands-on experience in IT infrastructure operations.
• Experience in retail, fashion, FMCG, or multi-branch company environments is strongly preferred.
• Good command of English.
• Technical Skills (Must-Have).
• Windows Server administration: Active Directory, Group Policy, DNS, DHCP.
• Network infrastructure: Firewall (FortiGate preferred), Switches, VLAN, Wi-Fi/AP management.
• Virtualization: VMware.
• Backup & recovery solutions: Veeam or equivalent.
• Microsoft 365 / O365 administration: Exchange Online, SharePoint, Teams, Azure AD.
• Technical Skills (Nice-to-Have).
• Cloud platforms: AWS or Microsoft Azure (basic to intermediate).
• Azure infrastructure management: Azure Virtual Machines, Azure Virtual Network, Azure Active Directory, and Azure resource provisioning.
• Azure Blob Storage: managing storage, containers, access tiers, lifecycle policies, and SAS/access key management.
• POS system support or retail branch IT experience.
• ITSM / ticketing system experience (e.g., Manage Engine, ServiceNow).

Skills:

System Testing, DevOps, Software Development, English

Job type:

Full-time

• Ensure system reliability, scalability, and performance across development, testing, and production environments..
• Automate deployment, monitoring, and incident response to enhance operational efficiency..
• Support and optimize CI/CD pipelines to enable smooth and reliable application releases..
• Manage and maintain Dev, SIT, and UAT environments to ensure stability for development and QA activities..
• Assist with test data preparation and data provisioning to support QA and system testing..
• Implement monitoring, alerting, and observability tools for proactive issue detection and resolution..
• Collaborate with Development, Infrastructure, and QA teams to ensure systems meet Non-Functional Requirements (NFRs) such as performance, reliability, and availability..
• Support environment readiness and test data provisioning throughout testing cycles..
• Bachelor's degree or higher in Computer Science or related fields.
• 7 - 10+ years of experience in Site Reliability Engineering, DevOps, or Environment Management..
• Experience with CI/CD, DevSecOps, data provisioning..
• Familiar with DevOps / Software Development tools (Dynatrace, GitLab, Jenkins, SonarQube, Nexus).
• Strong expertise in system reliability, performance, and multi environment management (Dev/SIT/UAT)..
• Hands on experience with CI/CD pipelines and deployment automation..
• Knowledge of cybersecurity fundamentals and compliance frameworks (ISO 27001, ITIL, SOC, GDPR/PDPA)..
• Ability to support test data preparation and environment readiness..
• Strong problem solving and cross team collaboration skills..
• Good English Communication.
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Contact: Talent Acquisition Center: 0 2--- ---- #--183.
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LINKEDIN: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Experience:

5 years required

Skills:

Network Infrastructure, Software Development, Architecture, Automation, Kubernetes, ISO 27001, English

Job type:

Full-time

• opportunities with innovative digital services.
• We are blessed to be operating in ASEAN, where we.
• are able to help one of the world.
• s.
• largest populations of underbanked, the people from some of the poorest.
• provinces who are disregarded by traditional banks.
• So many.
• lives are waiting for our help.
• In 2017, we served over 30 million customers.
• in 6 countries.
• Thailand,.
• Cambodia, Myanmar, Vietnam, Indonesia, Philippines., and processed over 4.
• 5 billion USD.
• This makes us by far the largest fintech company.
• in SE Asia, and growing quickly.
• As a member of our esteemed Engineering team,.
• you will be helping to bring this vision to reality by leveraging the most.
• modern cloud.
• native.
• technologies.
• At Ascend, you will be.
• part of a team who are directly responsible for improving the lives of millions.
• Provide security consultation in a.
• project.
• based environment as.
• well as assisting operational of IT Security components with functional.
• security requirements.
• Track and manage to resolution the.
• closure of security risks including review plans and monitor progress or.
• remedial actions.
• Conduct and perform advanced vulnerability and.
• penetration testing.
• assessments.
• that also require in.
• depth.
• analysis of IT controls applied to network infrastructure, visualized servers,.
• databases, web applications and interfaces and supporting software.
• infrastructure.
• document.
• management, reporting.
• Analysis of technical requirements.
• to design and deliver both Infrastructure and IT Security solutions and.
• Assessment.
• Consults with IT and business.
• leaders to analyses IT security service needs to determine scope and priorities.
• of projects, and to discuss system requirements.
• Provides technical guidance on all.
• systems in place to all levels of Information Technology staff.
• Maintain infrastructure,.
• Application and security architecture documentation and provide support to.
• projects involving enterprise wide applications and supporting hardware.
• Develop security automation.
• test.
• in CI.
• CD pipeline on a Kubernetes based platform, both.
• on premises and on a multi.
• cloud.
• infrastructure.
• AWS and GCP.
• Essential Skills & Prerequisites.
• A positive, can.
• do attitude, who naturally.
• expresses a high degree of empathy to others.
• Bachelor or Master.
• s degree in Computer.
• Engineering, MIS, IT or related field.
• At least 4.
• 5 year experiences in computer security area.
• Have a foundation in good information.
• security practices.
• Functional knowledge of networks,.
• products, Or Software Development Life Cycle.
• Knowledge of E2E security design.
• including network, platform and application.
• Experience in system and.
• applications security management and control.
• Experience in facilitating.
• information security risk assessments.
• Technical writing, documentation.
• development, process mapping, and visual communication skills.
• Professional certificates related.
• to work.
• e.
• g.
• CISSP, CISM, CEH, Sec.
• ISO 27001, PCI DSS or similar general security certification.
• is desirable.
• Good command of English.

Skills:

Risk Management, Negotiation, Accounting, Leadership Skill, Assurance

Job type:

Full-time

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working toget ...

Experience:

8 years required

Skills:

Business Development, Risk Management, Data Analysis, Architecture, Accounting

Job type:

Full-time

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working toget ...

Experience:

8 years required

Skills:

Electrical Engineering, Mechanical Engineering, Project Management, Product Design, Recruitment

Job type:

Full-time

Req ID: 138820 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang Summary As the Senior Manager of Front-End Manufacturing Engineering, you will lead the strategic alignment between early-stage product design and mass-production manufacturability for next-generation products and technologies. This role bridges the gap between top-tier chip design partners, internal Hardware engineering teams, and Manufacturing sites. You will be responsible for leading and scaling a team of high-performing engineers, driving SMT and Assembly Process Devel ...

Experience:

6 years required

Skills:

Electrical Engineering, Industrial Engineering, Mechanical Engineering, Recruitment, Leadership Skill

Job type:

Full-time

Req ID: 138817 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang Summary The Manager of Portfolio Manufacturing Risk & Technical Task Force is a strategic, cross-functional leadership position responsible for overseeing the full manufacturing risks across all active hardware programs, projects, and products. Rather than focusing on a single customer or dedicated product line, this leader operates as the central Manufacturing Risk Dashboard Owner, possessing an absolute, bird-eye view of the entire operational portfolio. The primary missi ...

Experience:

8 years required

Skills:

Electrical Engineering, Mechanical Engineering, Project Management, Product Design, Architecture

Job type:

Full-time

Req ID: 138822 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang Summary As the Senior Manager of Back-End Manufacturing Engineering, you will lead the strategic alignment between early-stage product design and mass-production manufacturability for next-generation products and technologies. This role bridges the gap between top-tier design partners, internal Hardware engineering teams, and Manufacturing sites. You will be responsible for leading and scaling a team of high-performing engineers, driving Box Build Assembly, Rack-Level Integ ...

Experience:

2 years required

Skills:

Leadership Skill, ISO 27001, English, Thai

Job type:

Full-time

Job Summary The Cyber Security Manager will oversee the security of the organization's digital infrastructure and information systems. This role is responsible for developing, implementing, and maintaining security strategies, policies, and procedures to protect data and systems from cyber threats, including data breaches, hacking, malware, and other risks. The Cyber Security Manager will lead a team of cybersecurity professionals both inhouse and outsourced as well as work closely with IT and other departments, and stay up-to-date with industry best practices and compliance requir ...

Experience:

7 years required

Skills:

Architecture, Recruitment, Teamwork, English, Thai

Job type:

Full-time

• Design and develop comprehensive collaboration solutions including Unified Communications (UC), contact center, WebEx, and cloud-based communication platforms.
• Create detailed technical architectures, network diagrams, and bill of materials (BOM) aligned with customer requirements and NTT DATA standards.
• Conduct solution design workshops and technical presentations to senior stakeholders and decision-makers.
• Perform customer environment assessments, including network analysis, infrastructure review, and technical gap identification.
• Develop proposal documentation including solution overview, architecture diagrams, implementation approach, and cost estimates.
• Support sales cycles by responding to RFPs, conducting product demonstrations, and providing technical validation.
• Collaborate with technical teams to refine solutions, ensure feasibility, and establish implementation roadmaps.
• Advise on vendor selection, competitive positioning, and technology migration strategies for communication systems.
• Build and maintain customer relationships through regular engagement, technical consultations, and follow-up support.
• 7+ years of experience in unified communications, collaboration platforms, or network architecture.
• 5+ years of presales, solutions architecture, or sales engineering experience.
• Deep technical knowledge of Cisco Unified Communications Manager (CUCM), voice gateways, contact center platforms, or equivalent technologies.
• Experience with cloud-based collaboration solutions (WebEx, Teams, Zoom integration, etc.).
• Strong understanding of network architecture, infrastructure design, and IT operations.
• Excellent presentation and communication skills; ability to explain complex technical concepts to non-technical audiences.
• Demonstrated ability to develop detailed technical proposals and solution architectures.
• Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
• Preferred Qualifications.
• Cisco certifications (CCNA, CCNP, CCNP-Collaboration, CCIE-Collaboration, or related).
• Experience with contact center solutions (UCCX, CX One, or similar).
• Knowledge of cloud infrastructure and hybrid deployment models (AWS, Azure, GCP).
• Experience with network monitoring and management tools (SolarWinds, Calabrio, NICE, etc.).
• Experience with IoT and Smart Office solutions integration.
• Success in enterprise customer environments with complex technical requirements.
• Fluency in Thai and English (preferred but not required).
• Core Competencies.
• Technical Solution Design: Ability to architect scalable, secure communication systems tailored to customer needs.
• Customer Engagement: Strong interpersonal skills to build trust and maintain long-term relationships with stakeholders.
• Problem-Solving: Analytical approach to identifying gaps and designing solutions that balance cost, performance, and risk.
• Communication: Ability to present technical information clearly to diverse audiences (technical and non-technical).
• Sales Acumen: Understanding of sales cycles, opportunity management, and ability to support revenue-generating activities.
• Collaboration: Effective teamwork with sales, delivery, and technical teams to ensure customer success.
• Hybrid Working.
• About NTT DATA.
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer.
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @ nttdata.com email address. If you suspect any fraudulent activity, please _contact us_.

Experience:

5 years required

Skills:

Negotiation, English, Thai

Job type:

Full-time

• DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe and we're just getting started.
• As we expand into new international markets, we're looking for talented, driven individuals to join us on this exciting journey. This is more than a job it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.
• If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne's next chapter.
• The Resource Manager will play a critical role in supporting DayOne Data Centers' expansion in Thailand, with a primary focus on Chonburi-based developments. This role will lead and coordinate resource readiness activities across land, power, utilities, connectivity, and government engagement to ensure projects progress smoothly from development through execution.
• This is a.
• strategic, stakeholder-facing role.
• requiring strong communication, negotiation, and coordination skills, combined with a solid understanding of infrastructure and utilities. While technical exposure is important, this role is.
• not a pure engineering position.
• Resource Strategy & Project Leadership.
• Lead and coordinate resource development and acquisition strategies for Thailand projects, including land, power, utilities, connectivity, and permitting.
• Support early-stage project planning to ensure resource readiness aligns with development timelines and business objectives.
• Maintain a strong understanding of current and upcoming projects, development milestones, and long-term expansion plans in Thailand.
• Stakeholder & Government Engagement.
• Act as a key point of contact for external stakeholders, including government authorities, utilities providers, consultants, and partners.
• Support negotiations and discussions with power companies, infrastructure providers, and regulatory bodies.
• Manage and coordinate permitting activities and other relevant approvals for Thailand projects.
• Cross-Functional Coordination.
• Work closely with internal teams across Development, Engineering, Finance, Legal, and Operations to align resource strategies with project needs.
• Coordinate inputs from technical teams and translate them into clear, business-focused discussions and decisions.
• Support collaboration with third-party partners and operators as required.
• Budget & Commercial Support.
• Collaborate with Finance & Analysis teams to support the development and tracking of resource-related capital budgets.
• Provide commercial and strategic input to ensure resource decisions are cost-effective and aligned with long-term project viability.
• Experience in.
• data centers or heavy infrastructure industries.
• such as energy, utilities, oil & gas, telecommunications, transport, or large-scale industrial developments.
• Exposure to.
• project development or resource planning.
• activities, including land, power, utilities, connectivity, or permitting.
• Experience working on.
• projects in Thailand., with a practical understanding of local stakeholders, regulatory environments, and approval processes.
• Familiarity engaging with.
• power companies, utilities providers, government bodies, or major infrastructure partners.
• Strong.
• communication and stakeholder management skills., with the ability to represent the business in external discussions and negotiations.
• Able to work effectively across.
• technical, commercial, and business teams., translating technical inputs into clear decisions.
• Comfortable managing multiple stakeholders and priorities in a project-driven environment.
• Thai and English proficiency is preferred.
• Willingness to be based in Chonburi and travel as required.
• Why Join DayOne.
• Be part of a fast-growing data center platform in Asia.
• Play a key role in shaping Thailand's digital infrastructure.
• Work closely with senior leadership on high-impact development projects.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Experience:

5 years required

Skills:

Architecture, Recruitment, Automation, YouTube

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Technical Product Manager - ML & LLM Platforms.
• The Opportunity.
• Agoda is rapidly accelerating its AI transformation. Our ambition is to make ML and LLM application development fast, scalable, reliable, and increasingly autonomous.
• We are looking for a Technical Product Manager to own and evolve Agoda's ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine learning and large language model applications.
• You will operate at the intersection of platform engineering, applied AI teams, and emerging AI coding agents ensuring our internal platforms are production-grade, optimized for experimentation, and increasingly native to AI-assisted development.
• This is a high-impact role in a fast-moving space, where the goal is not just to support ML/LLM applications but to enable them to be created and iterated on with increasing automation and minimal human friction.
• In This Role, You'll Get to.
• Define and evolve the product vision and roadmap for Agoda's ML & LLM Ops platforms.
• Shape how teams productionize ML models and LLM-powered applications.
• Identify platform gaps, scalability constraints, and optimization opportunities.
• Drive the evolution of our platform to support AI-native development workflows and coding agents.
• Gather requirements from ML engineers, data scientists, backend engineers, and AI application teams.
• Translate complex technical needs into clear product requirements and prioritization frameworks.
• Proactively identify opportunities to reduce friction, improve reliability, and increase deployment velocity.
• Balance experimentation flexibility with governance, safety, and cost efficiency.
• Execution & Delivery.
• Own features end-to-end: concept, specification, prioritization, implementation, and post-launch analysis.
• Partner closely with engineering to balance platform scalability, performance, and technical debt.
• Ensure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systems.
• Drive adoption through documentation, training, and internal evangelism.
• AI-Native Platform Evolution.
• Collaborate with engineering to level up Agoda's platforms to be more compatible with AI coding assistants and autonomous agents.
• Ensure platform APIs, tooling, and abstractions enable meaningful AI-generated code contributions.
• Help define guardrails and workflows that allow safe, reliable AI-assisted development.
• What You'll Need to Succeed.
• 5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain.
• 2+ years of technical product or program management experience in fast-paced, high-scale environments.
• Experience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines).
• Technical Depth.
• Strong understanding of ML systems and model lifecycle management.
• Familiarity with LLM application patterns (RAG, fine-tuning, prompt management, evaluation frameworks, etc.).
• Comfortable discussing architecture, APIs, infrastructure trade-offs, and scalability concerns with senior engineers.
• Strong analytical mindset with the ability to reason about system design, performance, and cost trade-offs.
• Leadership & Mindset.
• Strong cross-functional leadership skills and ability to influence without authority.
• Comfortable operating in ambiguity and rapidly evolving technological landscapes.
• Excellent communication skills able to translate between business, platform engineering, and AI application teams.
• Proactive, structured thinker with a strong problem-solving mindset.
• High ownership and bias for impact.
• Why This Role Is Unique.
• You will shape how AI is built at scale inside Agoda.
• You will influence the evolution of our internal platforms toward AI-native and agent-compatible development.
• You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem.
• Your work will directly accelerate Agoda's ability to deliver AI-powered experiences to millions of customers worldwide.
• This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.
• bangkok.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

5 years required

Skills:

Project Management, Quality Assurance

Job type:

Full-time

• We believe that leaving a mark is a true challenge and opportunity for every one of us.
• We believe that leaving a mark is a sign of trust and impact.
• We believe that leaving a mark is a bond with the future.
• We believe that leaving a mark is proof of growth and development.
• Being part of the BV family, is more than just working, it's being convinced that you will leave your mark. in shaping a world of Trust.
• Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world, we live in.
• Project: Hyperscale Data Center.
• Location: Bangkok, Thailand.
• Contract Duration: 20 months.
• We are seeking an experienced Substation Project Manager to lead and manage the delivery of high-voltage substation works associated with a large-scale hyperscale data center project in Thailand.
• The role will act as the Client's representative for all substation-related activities, overseeing design coordination, construction, testing, and commissioning of medium- and high-voltage systems. The Substation Project Manager will ensure integration with the main data center project and successful delivery aligned with safety, quality, schedule, and cost objectives.
• Lead and manage all substation project activities, ensuring alignment with overall project delivery strategy.
• Act as the primary point of contact for substation-related matters, coordinating between client, contractors, utilities, and consultants.
• Oversee design review and coordination for substation systems (HV/MV, transformers, switchgear, protection, SCADA).
• Manage and monitor construction activities, ensuring compliance with approved designs, specifications, and regulatory/utility requirements.
• Ensure proper coordination and interface between substation works and data center facilities.
• Monitor and control project schedule, identifying risks, delays, and interface challenges.
• Oversee cost control, variations, and claims related to substation works.
• Supervise testing and commissioning activities, including energization and grid synchronization.
• Liaise closely with relevant utility authorities and permitting bodies to ensure timely approvals and compliance.
• Implement and maintain quality assurance / quality control (QA/QC) and safety standards for all substation works.
• Identify and manage project risks, maintaining mitigation and escalation plans.
• Oversee documentation, reporting, and technical submissions, ensuring timely review and approvals.
• Lead progress meetings, reporting status, risks, and key issues to senior stakeholders.
• Support project closeout, including handover documentation, testing records, and certification.
• Minimum 10 - 15 years of experience in power infrastructure or substation project management.
• Proven experience managing high-voltage substations.
• Strong experience in design, construction, and commissioning of substations and grid connections.
• Experience in large-scale infrastructure, industrial, or data center projects is highly preferred.
• Solid understanding of utility requirements, grid compliance, and permitting processes.
• Experience managing multi-disciplinary teams including electrical, civil, and control systems.
• Familiarity with FIDIC contracts and Design - Bid - Build delivery models.
• Experience in Thailand or Southeast Asia, with knowledge of local utility authorities and regulations.
• Experience with SCADA, protection systems, and control integration is an advantage.
• Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society.
• We believe that leaving a mark is a true challenge and opportunity for every one of us.
• We believe that leaving a mark is a sign of trust and impact.
• We believe that leaving a mark is a bond with the future.
• We believe that leaving a mark is proof of growth and development.
• Being part of the BV family, is more than just working, it's being convinced that you will leave your mark. in shaping a world of Trust.
• Join an inclusive, flexible and diverse company where you can thrive while contributing to positively transforming the world, we live in.

Skills:

Project Management

Job type:

Full-time

• Direct: Nil.
• Indirect: Nil.
• Functional: Project team members.
• Challenges.
• Managing complex OT Project with teams spread across three continents.
• Attend meetings in multiple time zones.
• Complex project commercial arrangements between Hitachi Energy Thailand and Hitachi Energy international units regarding orders, margins and revenues.
• Building strong relationship with state utility project team including any assigned consultants.
• Preferably 10+ years as Project Manager in delivery of projects in Electrical Power Grid Automation SCADA EMS/GMS/DMS projects or.and/or Oil & Gas SCADA/DCS/Process Control.
• Education: Bachelor of Engineering in Electrical, Electronics, Electrical & Electronics, Electronics & Communications, or a similar engineering degree.
• Experience in delivery of complex ICT infrastructure projects like Datacenter and Telecommunications Backbone Projects is also desirable.
• Experience working with state owned utilities like EGAT and PEA in Thailand is highly desirable.
• Experience of working for multinational companies in Electrical, Automation, Telecommunication, IT with a matrix structure.
• Certified Project Manager (PMP, Prince-2, IPMA, or equivalent).
• Any other relevant project management certification or education.
• Knowledge & Skill.
• Skills - Proficient with MS Word and MS Excel; Proficient maintaining schedules for projects using recognized project scheduling tools like MS Projects / Primeravers; Proficient organizer; Ability to influence and coordinate stakeholders.
• Fluency in both English and Thai is a must.
• Leads teams with a focus on operational planning and process development.
• Typically accountable for budget and policy recommendations and medium term planning.
• Typically managing through first line managers mainly in function area. Focus balances leadership and subject matter expertise.
• Safety & Integrity - Management / Senior Specialists level.
• Customer Focus & Quality - Management / Senior Specialists level.
• Innovation & Speed - Management / Senior Specialists level.
• Ownership & Performance - Management / Senior Specialists level.
• Collaboration & Trust - Management / Senior Specialists level.
• Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a.
• general inquiry form.
• on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
• This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Experience:

5 years required

Skills:

Business Development

Job type:

Full-time

• As a leading conglomerate, we are driving a corporate transformation towards delivering integrated "Wealth and Well-being Solutions." Our strategic focus is on building a comprehensive healthcare ecosystem under the concept of preventive health and longevity. This initiative is being rolled out through a newly emerging community business format and platform dedicated to holistic well-being. The project focuses on sustainability, curated organic/organic-friendly products, and establishing an experiential community space to empower consumers with holistic health knowledge.
• We are seeking a high-caliber professional as a Senior Manager / Associate Director to spearhead the commercial format development, operational readiness, and end-to-end business processes of our growing wellness platform. This role requires a perfect blend of strategic planning and strong execution capabilities. The successful candidate will act as a pivotal business driver to build new revenue streams, optimize operational infrastructure, and maximize strategic collaborations across our extensive retail, real estate networks, and external healthcare partners in an asset-light model.
• Commercial & Format Development: Co-develop sustainable business models, retail/community concept designs, and trade layouts for the wellness platform to ensure market competitiveness and scalable growth.
• End-to-End Business Process Design: Map out, document, and establish comprehensive business workflows spanning multiple domains, including Merchandising/Sourcing, Supply Chain/Logistics (WMS), Front-of-House Operations, Cash Management, and Finance & Accounting systems.
• System Implementation & Retail IT: Manage the blueprint design, vendor selection, and implementation of core software systems, ensuring seamless integration between ERP, Merchandising Management Systems (MMS), POS, E-commerce platforms, and CRM/Loyalty programs.
• Ecosystem Partnership & SME Relations: Drive strategic alliances with external medical/preventive labs, property developments, local SME health vendors, and organic farming groups to build a strong product assortment, cross-promotional campaigns, and community events.
• Operational Excellence & P&L Control: Oversee day-to-day operations, manage structural budgeting and P&L KPIs (margins, shrinkage, operating costs), structure regional team roles, and develop standard operating manuals.
• Master's Degree in Business Administration, International Business, Commerce, or related fields. Degrees from top-tier international institutions are highly preferred.
• Minimum of 8-12 years of solid experience in Retail Business Development, Corporate Strategy, Format Development, or Project Management. Experience managing early-stage business models is crucial.
• Proven track record in successfully designing and establishing new retail formats, commercial setups, or lifestyle/food retail platforms from conception to full operational launch.
• In-depth hands-on knowledge in designing end-to-end retail business workflows and system logic integration (ERP, MMS, POS, CRM, and WMS concepts).
• Strong business and financial acumen with extensive experience in commercial trade planning, margin mix analysis, and P&L optimization.
• Excellent interpersonal, diplomatic, and stakeholder management skills. Ability to coordinate and influence across various business units and collaborate with government or external SME organizations.
• High agility, growth mindset, and adaptability to excel in a fast-paced, highly ambiguous, and entrepreneurial environment.

Experience:

5 years required

Skills:

Software Development, Architecture, Automation, DevOps, Java, .NET

Job type:

Full-time

• Strategy & Roadmap Development.
• Define and drive the enterprise-wide Application Modernization Strategy and roadmap.
• Prioritize modernization projects based on business value, technical debt, cost, and risk.
• Develop modernization blueprints for transitioning legacy systems into future-ready architectures.
• Target Architecture Design.
• Design and oversee the implementation of modular, Cloud-native, and API-first Target Architectures.
• Establish reference architectures, design guidelines, and reusable patterns for the organization.
• Technology Portfolio Rationalization.
• Analyze the current technology stack to select appropriate technologies that align with organizational goals.
• Identify systems for retirement, replacement, or replatforming to reduce complexity and operational costs.
• Present TCO (Total Cost of Ownership) and ROI analysis to senior management to facilitate decision-making.
• Vendor & Partner Management.
• Collaborate with external vendors to design modernization solutions.
• Evaluate technical proposals and maintain high-quality delivery standards from partners.
• Leadership & Capability Building.
• Manage and mentor the Application Modernization team.
• Build internal capabilities to reduce long-term dependency on external vendors.
• Who We Are Looking For.
• Bachelor's or Master's Degree in Computer Engineering, Computer Science, IT, or a related field.
• At least.
• 8 years.
• of experience in Application Architecture, Integration, or Modernization.
• Proven track record in a leadership role (Lead, Manager, or Head) within Software Development.
• Experience working within medium to large-scale organizations with complex system environments.
• Deep knowledge of transitioning from Monolithic to Microservices, Modular Architecture, and API-first design.
• Practical experience with the 6Rs (Refactor, Replatform, Rebuild, Retire, Replace, etc.).
• Proficiency in Integration Architecture (API Gateways, Middleware, Message Queues) and Cloud-native patterns (Containers, Orchestration, Observability).
• Strong understanding of CI/CD, Infrastructure as Code (IaC), and Automation.
• Understanding of legacy systems (e.g., older Java/.NET versions, ESB) and effective migration pathways.

Skills:

Continuous Integration, Automation, DevOps, Cloud Computing

Job type:

Full-time

• Flexibility: Hybrid work model (6 days in the SS&C office per month) and a business casual dress code, including jeans. Centralized location a 6-minute walk from Phrom Phong BTS station or a 10-minute walk from Sukhumvit MRT station.
• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check-Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry, and Provident Fund Contribution.
• Diversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversit ...
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for eligible employees.
• Key accountabilities.
• Own the release process - take end-to-end ownership of the release process for all Transfer Agency platform software releases, from planning through to deployment and post-release review.
• Own the release calendar - maintain a clear, forward-looking release calendar and coordinate release windows across multiple teams, platforms and time zones.
• Manage dependencies and conflicts - identify, sequence and resolve dependencies and conflicts between releases so that changes land safely and in the right order.
• Safeguard version integrity - perform version management across all environments, manage the sequencing of upgrades and maintain the version dependency mapping so that environments never end up with conflicting versions.
• Own release procedures - be accountable for the quality of release procedures, ensuring they are complete, reviewed and correct, even where others are the authors.
• Own release notes - own the creation and distribution of clear, accurate release notes for each release.
• Drive simplification - lead the drive towards simpler environments and versioning, reducing complexity and risk over time.
• Advance release automation - work with engineering teams to strengthen continuous delivery pipelines and release automation.
• Champion AI-powered ways of working - leverage AI across the role to plan, coordinate, document and communicate, and encourage its adoption to lift the pace and quality of releases.
• Role responsibilities.
• Release planning & coordination.
• Own and maintain the release calendar across the Transfer Agency platforms, coordinating release windows, freezes and blackout periods.
• Work with engineering teams on release planning - defining scope, readiness criteria and sequencing for each release.
• Identify and manage cross-team and cross-platform dependencies and conflicts, sequencing releases to avoid collisions.
• Coordinate upgrades that involve integrations with third-party or externally managed products within SS&C - for example where API connections exist between the platform environment and another managed product.
• Facilitate release readiness reviews and go/no-go decisions with the relevant stakeholders.
• Version & environment management.
• Perform version management across all environments and manage the sequencing of version upgrades.
• Maintain the version dependency mapping and actively prevent conflicting versions from being introduced into any environment.
• Drive the simplification of environments and versioning to reduce complexity, cost and risk.
• Maintain clear traceability from build to environment so the state of every environment is always known.
• Procedures, release notes & documentation.
• Be accountable for the quality of release procedures - ensuring they are authored, reviewed and correct, without necessarily being the subject-matter expert who writes them.
• Own the creation and distribution of release notes for every release.
• Maintain accurate, up-to-date release documentation and runbooks as a single source of truth for release state.
• Release automation & continuous delivery.
• Partner with engineering teams to design, build and improve continuous delivery pipelines and release automation.
• Encode approval gates, promotion and validation into pipelines to make releases more repeatable and lower-risk.
• Apply sound CD fundamentals - artifact and version management, environment promotion, and progressive deployment and rollback strategies such as blue-green, canary and rolling releases - to raise release quality.
• Champion reproducible, identifiable releases - so that every environment's contents can be traced to a known build, and older releases can be reliably rebuilt.
• Stakeholder management & communication.
• Act as the central point of contact for release status, providing clear, business-level communication to stakeholders at all levels.
• Work closely with Delivery Managers and the IT Service Delivery Lead to align releases with delivery and service commitments.
• Manage expectations on timing, sequencing and risk, discussing and agreeing priorities together where needed.
• Support client-facing communication where required, typically through the IT Service Delivery Lead.
• AI-powered ways of working.
• Use AI extensively to plan, coordinate, generate release notes, map version dependencies, assess release risk, and draft stakeholder communications.
• Encourage the adoption of AI tooling across the teams involved in releases to improve pace and quality.
• Stay current with emerging AI release-management practices and role-model their responsible, effective use.
• Risk & continuous improvement.
• Identify release risks early and work with teams to shape and carry out mitigation and rollback plans.
• Run post-release reviews and use delivery metrics - such as the DORA measures (deployment frequency, lead time for changes, change failure rate and time to restore service) - to drive steady improvement in predictability, quality and pace, using them to improve the process rather than to compare individuals or teams.
• Skills and competencies.
• Release management expertise - strong background owning software releases in large, complex enterprise environments made up of many versioned components and services.
• Continuous delivery knowledge - deep, practical knowledge of CD fundamentals is required, including continuous integration, artifact versioning, environment promotion, and progressive deployment and rollback strategies (blue-green, canary, rolling); hands-on experience designing and building continuous delivery pipelines is highly desirable.
• Tooling - experience with release and deployment tooling such as GitHub Actions and Octopus Deploy; experience with any comparable CI/CD platform is valued alongside strong CD fundamentals.
• Version & dependency management - proven ability to manage versioning across multiple environments, sequence upgrades and maintain a clear dependency map that prevents conflicts.
• Coordination & organisation - able to juggle many parallel workstreams with meticulous attention to detail and a calm, structured approach under pressure.
• Leading through influence - able to align and motivate teams towards safe, on-time releases through trust and collaboration, without direct line-management authority.
• Stakeholder management - proven ability to manage and align diverse stakeholders, including delivery, infrastructure, SRE, service delivery, engineering and business teams.
• Communication skills - excellent written and verbal communication, able to liaise confidently with technical and non-technical audiences across all levels of an organisation.
• AI-first mindset - enthusiasm for and experience using AI tools to do more, with the drive to embed AI ways of working across the release process.
• Risk & dependency management - ability to identify, communicate and mitigate release risks and manage cross-team and third-party dependencies.
• Integration awareness - experience coordinating upgrades across integrated and third-party or externally managed products, including API-connected systems.
• Financial services context - experience delivering in financial services or similarly complex, regulated environments is an advantage; knowledge of mutual funds or transfer agency is a plus.
• Bachelor's degree or equivalent industry experience.
• Demonstrated experience in a Release Manager, Release Engineering, DevOps, or equivalent role responsible for releases in complex enterprise environments - suited to a senior, lead or principal-level practitioner.
• Practical knowledge of continuous delivery fundamentals is required; hands-on experience building CD pipelines (e.g. GitHub Actions, Octopus Deploy) is highly desirable.
• Familiarity with a recognised change and release framework is valuable - for example ITIL change enablement, or a scaled-agile release role such as SAFe Release Train Engineer.
• ITIL, SAFe (e.g. Release Train Engineer) or DevOps/cloud certification is an advantage.
• We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
• Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.
• SS&C FinTech Services (Thailand) Limited.
• Human Resources Department - Talent Acquisition.
• 6th Floor, RSU Tower 571 Sukhumvit Road.
• North Klongton, Wattana, Bangkok 10110.

Experience:

5 years required

Skills:

Project Management, Data Analysis, Architecture, Procurement, Salesforce, Power BI, Oracle, VMware, Scrum, SAP

Job type:

Full-time

• Build detailed plans that define scope, milestones, dependencies and deliverables.
• Prioritize work to focus on the activities that drive the greatest impact.
• Manage risks proactively by identifying potential issues early and implementing mitigation strategies.
• Allocate resources effectively to ensure the right skills are applied at the right time, including AI, cloud and industry expertise.
• Lead and Align Teams.
• Coordinate cross-functional teams including technical, account and partner roles.
• Drive collaboration to maintain alignment and smooth handoffs across groups.
• Coach and support team members to achieve high performance while meeting deadlines.
• Facilitate governance and cadence meetings to keep everyone informed and accountable.
• Monitor and Deliver Outcomes.
• Track progress against milestones and adapt plans as priorities shift.
• Ensure SLA adherence and consistently meet or exceed customer expectations.
• Manage budgets and performance metrics to optimize delivery quality and efficiency.
• Resolve issues decisively to keep projects on track and maintain customer confidence.
• Communicate and Influence.
• Act as primary point of contact for delivery with customers and internal stakeholders.
• Translate complex project information into clear, actionable updates.
• Provide insights and guidance to inform decision-making and maintain alignment.
• Foster trust and transparency through consistent, professional communication.
• Build Partnerships.
• Strengthen customer relationships through proactive engagement and responsiveness.
• Support a "one team with the customer" mindset that aligns priorities across all parties.
• Embed with customer teams when needed to enhance visibility and add tangible value.
• Represent Kyndryl with credibility and integrity in every interaction.
• Your Future at Kyndryl.
• Becoming a Project Manager at Kyndryl is an excellent gateway to many different paths. You'll be creating a well-rounded skillset while gaining professional certifications and qualifications.
• You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a Senior Project Manager or program manager. There are many different types and flavors of project manager roles, so everyone can find the opportunity that suits them best.
• Who You Are.
• You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
• Required Skills and Experience.
• Minimum 5 years of Project Management experience, with demonstrated success in leading cross-functional IT projects, managing timelines, risks, dependencies, and stakeholder communications.
• Minimum 3 years of Software License Management (SLM), Software Asset Management (SAM), or IT Asset Management (ITAM) experience, including software licensing compliance, renewals, audits, and vendor management.
• Working knowledge of Agile/SCRUM methodologies and experience managing projects within both Agile and traditional project frameworks.
• Strong understanding of software licensing models, entitlements, maintenance agreements, subscription licensing, and compliance requirements.
• Basic understanding of IT architecture, infrastructure, cloud environments, and enterprise software ecosystems.
• Proven ability to manage software license inventories, track renewals, and support audit readiness activities.
• Strong organizational and planning skills, with the ability to manage multiple priorities in a fast-paced environment.
• Experience working collaboratively across Procurement, Finance, IT Operations, Security, and Vendor Management teams.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated commitment to a "One Team" philosophy, fostering collaboration and shared accountability across teams.
• Preferred Skills and Experience.
• Experience with Software Asset Management (SAM) tools such as Flexera, ServiceNow SAM, Snow Software, License Dashboard, or equivalent platforms.
• Proficiency in Microsoft Project, Jira, Smartsheet, or other project management software.
• Experience managing software vendor relationships, contract renewals, licensing negotiations, and audit responses.
• Understanding of enterprise licensing frameworks from vendors such as Microsoft, Oracle, IBM, SAP, VMware, Adobe, and Salesforce.
• Strong reporting and data analysis skills, with proficiency in Excel, Power BI, or similar reporting tools.
• Excellent written and verbal communication skills, including the ability to simplify complex licensing and technical concepts for business stakeholders.
• Ability to interact confidently and influence stakeholders at all levels, including senior leadership, vendors, and cross-functional teams.
• Relevant certifications such as PMP, PRINCE2, Scrum Master, ITIL Foundation, SAM, or ITAM are highly desirable.
• Being You.
• The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging being a valued, respected, trusted member of the team is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
• What You Can Expect.
• Your career with us isn't just a job it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health because we know that when you feel your best, you do your best.
• From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
• We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
• We want you to thrive here and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
• Get Referred!.
• If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Skills:

Labor law, Thai

Job type:

Full-time

• Lead all employee relations cases end-to-end disciplinary actions, grievances, terminations, and complex interpersonal disputes.
• Conduct investigations with rigor: interview witnesses methodically, identify the core facts, distinguish evidence from assumption, and reach defensible conclusions.
• Draft all formal documentation warning letters, show cause notices, termination letters that is legally sound and consistent in standard.
• Advise managers on appropriate disciplinary action and ensure decisions are proportionate, fair, and legally compliant.
• Manage sensitive cases with discretion, including those involving senior employees or potential legal escalation.
• Know when to escalate to external legal counsel and brief them effectively when you do.
• B. Systems, Process & Standards.
• Build the ER process infrastructure from scratch: investigation framework, disciplinary workflow, documentation templates, and escalation protocols.
• Create and maintain a case management system that tracks all active and historical ER cases with appropriate confidentiality.
• Establish consistent standards for how cases are handled across HQ, On field, and Store one standard, applied fairly.
• Identify patterns across cases to surface systemic issues.
• C. Labor Law & Legal Risk Management.
• Serve as the primary internal expert on Thai Labor Protection Act and related legislation.
• Review all disciplinary and termination decisions before execution to ensure legal compliance and minimise litigation risk.
• Draft and maintain key HR policies disciplinary policy, grievance policy, code of conduct that reflect current law and company needs.
• Monitor changes in Thai labor law and proactively update internal policies and practices.
• Manage relationships with external labor counsel for high-risk cases, providing clear and well-organized case summaries.
• D. Manager Training & Capability Building.
• Design and deliver ER training for line managers covering disciplinary procedures, documentation standards, and how to handle early-stage employee issues before they escalate.
• Build manager confidence to handle routine ER situations independently, reducing unnecessary escalation to HR.
• Create practical reference materials (decision trees, checklists, templates) that managers can use without HR support for straightforward cases.
• E. Team Leadership.
• Supervise and develop ER office set case standards, review their work, and build their investigation and documentation skills.
• Assign cases appropriately based on complexity and junior team capability.
• Create a team culture where accuracy, fairness, and legal compliance are non-negotiable.
• Required.
• Solid, working knowledge of Thai Labor Protection Act able to apply it to real cases, not just cite it.
• Proven track record of conducting workplace investigations independently: interviewing, evidence assessment, and writing findings that hold up to scrutiny.
• Experience drafting legally sound disciplinary documentation warning letters, show cause notices, termination letters.
• Sound judgment under pressure: able to assess a situation quickly, identify the key risks, and recommend the right course of action.
• Ability to push back on managers or leadership when a proposed action is legally risky or procedurally wrong and do so clearly and professionally.
• Experience working in a company with significant headcount (500+ employees) where ER complexity is real.
• Strongly Preferred.
• Background in retail, manufacturing, logistics, or any industry with high-volume frontline workforce where ER cases are frequent and varied.
• Experience building ER processes or documentation standards from scratch, not just inheriting an existing system.
• Exposure to cases involving dismissal disputes, Labor Court, or conciliation proceedings.