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Job type:

Full-time

• 1-2 years mandatory experience on premium/ luxury brand or premium beauty business.
• Empathy, energy resilience, optimism, self confidence.
• Luxury service attitude.
• Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow across different touchpoints.
• Maintaining the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability.
• Digital Savvy.
• Base Salary start at 25K (depend to experience) + Commision.

Experience:

2 years required

Skills:

C#, Amazon AWS, React.js, English

Job type:

Full-time

• preparing teaching materials.
• planning, preparing and researching for training lessons.
• teaching participants on various technical languages such as.NET, CMS, UI, Basic security, N-Tier.
• spending contact time with students on an individual or group basis.
• checking and assessing students' work and giving feedback.
• keeping IT skills and knowledge up to date.
• Skills and Qualifications.
• Diploma or Degree in Computer Science, Information Technology and etc.
• Proven work experience as an IT Trainer, Technical Trainer or similar role.
• Experienced in VB.NET, ASP.NET, C#, MVC, OOP, MSSQL HTML, CSS, Javascript, UI, N-tier, CMS and etc.
• The ability to motivate others.
• A patient and friendly approach to teaching.
• Excellent oral and written communication.
• Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
• https://www.wphdigital.com/notices.

Experience:

1 year required

Skills:

Compliance, Legal, Safety Management, English

Job type:

Full-time

• Health, Safety and Environment.
• Implement safety compliance with Regional safety Shopee standard/program in all aspects.
• Implement safety leading KPI such as safety walk, deep compliance audit and Toolbox talk programs.
• Conduct Daily safety, weekly and monthly safety walk.
• Analyst accident and summarise the accident statistic with proposed a solution to eliminate risk/hazard in the business by using regional tools and lesson learned sharing.
• To build and train HSE awareness and occupational disease to all employees including Third Party Labor (TPL) and Contractor/Visitor and implement train to be the trainer.
• Update new health safety and environment laws, make HSE legal registration and compliance evaluation.
• Material handling equipment (MHE) management and traffic management.
• Lead to drive and follow up Safety behaviour observation program (Hazard reporting & Safety suggestion).
• Personal protective equipment (PPE) management.
• Machine safety improvement program.
• Government report mangement.
• Implement risk assessment and safe work procedure.
• Implement and control the management of Change Awareness (MOC).
• 5S project improvement.
• Construction safety management system.
• Emergency response plan and emergency drills.
• Document control system and CAR/PAR system (ISO 45001).
• Nursing room management.
• Requirements: Bachelor s degree or higher in Public Health, Occupational Health and Safety and/or related fields.
• 1-5 years of experience in HSE.
• Prefer to have experience working in logistics and supply chain/E-commerce and security.
• Excellent Communication, Interpersonal and Coordinating skills.
• Creative, fast response and proactive work.
• Can write english and design canva program or other.
• Have a driving licence.

Experience:

3 years required

Skills:

eCommerce

Job type:

Full-time

• Be a subject-matter expert in Shopee Features, SOPs, systems and tools, and all changes related to customer service.
• Identify training needs to meet quality standards and enable knowledge retention, good behaviors & skills practices.
• Design essential learning solutions that build competencies/address KPIs deficits/enable business outcomes with real-life applicable practice.
• Develop learning content including interactive user guides, video tutorials, FAQs, and other instructional materials.
• Train/educate and advise contact center agents, leads and QAs on Shopee Features, SOPs, tools, and relevant service soft skills.
• Lead Train-the-Trainer sessions as a master trainer for key programs.
• Use data and metrics to measure, observe, and report learning effectiveness and ensure real-work application.
• Coordinate and evaluate training conducted by support staff members to ensure consistency, accuracy, and thoroughness.
• Keep track of training progress and provide reports for stakeholders.
• Provide excellent customer service and maintain high standards for all work performed, working on complex requests and high volumes under tight deadlines.
• Requirements: Bachelor's Degree in education, human resources, or any related field.
• At least 3 years experience in training, preferably in Customer service.
• Experience in coaching, or mentoring others.
• Strong Facilitation, Communication, and interpersonal skills.
• Proficient in tools such as Google Sheets, Learning Management Systems (LMS), Google Slides and Powerpoint.
• Experience in eCommerce platforms is a plus.
• Ability to adapt to a fast-paced, dynamic work environment and drive positive change.

Experience:

2 years required

Job type:

Full-time

• Develops professional expertise by complying with company policies and procedures.
• Works on problems of moderate scope where analyzing situations or data requires a review on various factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Normally receives general instructions on routine work with detailed instructions on new projects or assignments.
• Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience.